The Choice for Voice®

Lydia® Voice SolutionsProcess Optimization by VoiceToday’s supply chain focuses on on-time deliveries, a reliable warehouse management system as well as fast adaption to continuous shifting demands in the industry.

Innovative and flexible solutions for fast and error-free handling of all intralogistics processes are key requirements for an efficient supply chain.

Logistics professionals worldwide rely on innovative, voice-directed solutions, such as pick by voice, to increase productivity, reduce errors, and improve safety.

Lydia® Kicks Your Warehouse into Overdrive !Lydia® is the leading system in today‘s speech technology for voice-directed and ergonomic work processes. The hands-free/eyes-free approach guarantees that operators can focus completely on the essential work steps.

To use Lydia®, the operators simply require a headset and mobile computer (voice client), that can be comfortably attached to a belt. All order data and commands are transmitted via WLAN or UMTS between the host warehouse management or ERP system and the mobile voice clients (e.g. Voxter® Elite Edition) and converted into voice-directed instructions.

All necessary information, such as bin location and quantity to be picked, is announced by Lydia® and immediately confirmed by the operator’s voice input. A customized, process-oriented dialogue structure is developed with each customer. In addition to just a simple pick or put confirmation, the operator can also request additional information, e.g. description of products, initiate replenishment, print labels, or change pallets.

The advantages are clear – the operators are directed by Lydia® throughout their daily work routines, having hands and eyes free at all times to perform vital tasks. The results are a dramatic increase in productivity and accuracy which leads to a rapid payback.

In addition to the basic voice picking application, Lydia® is also increasingly implemented for other processes in the supply chain, such as cycle-counting, replenishment, or put-away, as well as in production and maintenance.

Voice input and output as well as the dialogue control are processed locally on the client device, which allows for on and off-line applications, e.g. in yard management.

When required, Lydia® can also be used with a barcode scanner or RFID reader in case additional data is required (e.g. capture of batch numbers, serial numbers, lot control, or best before dates).

One System – Many Applications!/ Receiving

/ Put-away

/ Picking

/ Cross Docking

/ Replenishment

/ Cycle-counting

/ Quality Control

/ Dispatch

/ Safety checks

The Choice for Voice® No speech training requiredLydia® is based on the latest speaker independent voice recognition technology in the industry. Any operator, regardless of gender, dialect, or accent, will be recognized immediately without any prior speech training. With Lydia®, anyone can be productive in a matter of minutes, saving time and money.

Optional speaker training99.9 % of all operators are immediately recognized with the speaker independent solution. If needed, individual training is available as well, which guarantees that EVERY operator can work with Lydia®.

Automatic speaker adaption“Automatic Speaker Adaptation” is the learning of speech specifics and characteristics of a speaker and the automatic adaptation of this output by the speech recognizer.

Noise / audio filterLydia® guarantees excellent and reliable speech recognition even under challenging conditions with changing background noise levels.

Natural voiceSynthetic voice outputs often deliver poor speech quality which is why Lydia® has a natural voice. If needed, text to speech is also available, e.g. for the description of SKUs.

All languagesLydia® is available in any official language either with a male or female voice. It is even possible to mix and match languages within applications. The choice is yours!

Intuitive voice controlThe software as well as the mobile devices are all controlled by voice commands, such as log-in, volume and speed control, request for status information, pause, etc.

NCV (Noise Controlled Volume)In NCV mode, the system automatically adjusts to the environmental background noise and adapts the sound volume of Lydia®’s speech output accordingly

for each individual user.

AGC (Automatic Gain Control)In AGC mode, the system automatically adjusts to the speaker‘s voice level and surrounding noise levels and provides an optimum signal for speech recognition. A manual calibration of the microphone is no longer required.

Lydia® CoPilotThe Lydia® CoPilot is a unique tool for initial training of new employees and first level on-site support. Using the CoPilot, key users or managers can connect to any active voice client from a remote location and support the operator.

Lydia® PhoneLydia® Phone allows calls between the manager and staff within the warehouse. This newly integrated telephony function is a perfect tool for easy communication that greatly reduces or eliminates unnecessary walking, resulting in additional savings. With the wireless telephony, questions can be quickly answered or instructions given with a simple phone call.

Training videosIn addition to the individual on-site train-the-trainer sessions, we now offer training videos which clearly illustrate how to use Lydia® and related hardware.

Hardware Partner

Lydia® runs on most standard computers and forklift terminals, even if using different devices in the same application. Over 50 devices from various manufacturers have already been approved for use with Lydia®.

Competence in Mobile Computing

Sample of approved hardware.

Optimized utility costs Paperless processes, increased productivity, and reduced error rates will guarantee a rapid ROI.

Improved qualityEvery step is confirmed by voice input in real-time, resulting in drastic reduction of errors. Quality checking can frequently be eliminated, resulting in even faster payback.

Increased productivityHands and eyes are free for all essential work steps so the operators are completely focused on the job at hand.

Satisfaction and acceptanceEase of use and fast results lead to an easy comfort level for the operators.

Improved safetyA hands-free, eyes-free environment will improve safety since operators are constantly aware of their surroundings.

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WMS / ERPLydia®

ConnectLydia®

Voice Client

Easy integrationLydia® easily integrates with all common WMS and ERP systems, either through direct integration with Lydia® Connector or through one of the many Lydia® Connect interface modules.

Voice-only or multimodalDepending on the application and requirements, Lydia® can be implemented as a voice-only or multimodal solution in combination with scanning, RFID, display, touchpad or other technologies.

No middleware neededWhere other voice vendors offer expensive and often unnecessary middleware or require comprehensive changes on the customer side, topsystem offers flexibility and transparency. Depending on the system environment and internal IT know-how, our customers even have the option to develop or change their own voice applications.

Flexible connections to any WMS and ERP system

Visit our YouTube channel to see Lydia® in Action.

Ehrhardt + Partner GmbH & Co. KGSoftware-Systeme für Warehouse-LogistikAlte Römerstraße 3D-56154 Boppard-BuchholzTel: (+49) 67 42-87 27 0Fax: (+49) 67 42-87 27 50E-Mail: info@ehrhardt-partner.com