LRCS Annual Report 2010

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Library, Recreation & Cultural Services CITY OF EUGENE, OREGON

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City of Eugene Library, Recreation and Cultural Services 2010 Annual Report

Transcript of LRCS Annual Report 2010

Page 1: LRCS Annual Report 2010

Library, Recreation & Cultural Services

CITY OF EUGENE, OREGON

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From the Executive DirectorServices you depend on escriptions of Eugene typically refer to our community’s livability, citing recrea- tional opportunities, an active arts community, and our popular public Library. These are services you’ve come to depend on for your quality of life – even more so during the current economic downturn. We’re proud to say we are here for you. Here are some examples from this year.

Every day, more than 4,000 visitors come to the Eugene Public Library to borrow one of the 500,000 items in the collection, use public computers, orattend free programs, such as Summer Reading.More than 10,000 children, teens, and adults dove into the “Make Waves” theme last summer. Books flew off shelves and large audiences attended a variety of events such as storytimes, workshops on arts, health, and writing, literary-themed raft trips and inspiring talks by speakers such as international water activist Alexandra Cousteau. These programs are important to the community’s well-being, help students keep up their reading skills while school is out, and are fun for all ages.

Participation in the Recreation Division’s programs increased by nearly 150,000 visits in 2010. The biggest jump was in youth activities. With a grant from the Dept. of Education, awarded in partnership with Eugene School District 4j, Recreation Services enhanced physical activities in schools that addressed childhood obesity and reconnected youth with nature. Recreation also joined with 19 community partners to host events that got kids running, jumping and throwing. These are activities that lay a foundation for a healthy, active lifestyle.

The Cultural Services Division coordinated the presentation of 45 no- or low-cost Summer in the City events, which drew more than 13,600 attendees to family-oriented activities including live music, a fashion show, dodge ball, movies and skate boarding. The City-owned 5,000-seat Cuthbert Amphitheater had the most successful year in the venue’s history with 18 events and a total attendance of over 52,300, including a free concert by the Eugene Symphony Orchestra. Cultural events like these increase individuals’ connection to their community and create a sense of well being.

There are many factors that contribute to quality of life; we’re proud to say you can depend on the Library, Recreation and Cultural Services Department to add to yours.

Renee GrubeExecutive Director

LRCSDept.

City ofEugene

Individuals

D

The Library’s annual Summer Reading program helps kids keep their skills up while school’s out. This year’s theme was “Make Waves!” More than 6,000 children and teens participated.

Recreation helped hundreds of youth be more active, learn to swim and reconnect with nature.

The Spirit of Summer, a wall banner installed onthe corner of 8th and Willamette, was a partner-ship with Community Events, U of O’s Ethos mag-azine, City of Eugene’s eParking, and Ninkasi Brewing Company.

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City of EugeneLibrary, Recreation & Cultural Services

Strategy for Mission Alignment

This pyramid graphically depicts the Library, Recreation and Cultural Services Department’s strategy for aligning its mission with the Eugene City Council’s vision statements, which are derived from the aggregate needs, desires and opinions of thousands of Eugene residents. This strategy drives the programs offered by the department, which in turn enrich lives and build a stronger community.

LRCSDept.

City ofEugene

Individuals

CO

MMUNIT

EnrichedLives

LRCS Mission

LRCS contributes to an economically

healthy, socially vibrant community by

providing all citizens access to a diverse

range of services and experiences that foster

lifelong learning and whole person development.

Council Visions

• Safe Community

• Sustainable Development

• Accessible & Thriving Culture & Recreation

• Effective & Accountable Municipal Government

• Fair, Stable & Adequate Financial Resources

The aggregate needs,

desires and opinions of individuals

Y

FY10 Budget Sourcesin Millions of Dollars

General Fund$21.1381.1%

LevyFunds$2.78

10.7%

TransientRoom Taxes$1.77/6.8%

Trusts& Grants

$0.36 /1.4%

FY10 EmployeesFull Time Equivalents

Library106.453.4%

Recreation55.9528.0%

CulturalServices

32.516.3%

Administration4.5

2.3%

Budget per Eugene Residentin Dollars

FY 2010

LRCS$166

CityTotal$1614

FY 2009

LRCS$170

CityTotal$1701

FY 2008FY 2006 FY 2007

LRCS$166

CityTotal$1661

LRCS$164

CityTotal$1625

LRCS$164

CityTotal$1550

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EEugeneugenePPublicublic

LibLibrraarryy

ugene loves its Library! Library users frequently tell staff how important Eugene Public Library (EPL) is to them – and City survey results show that EPL is one of residents’ favorite places. How can you measure the worth of free public library services? In Eugene, there are 100,000 different answers to that question, because there are 100,000 library card holders.

If you wanted to try to put a specific dollar value on Library services, you could use “The Library Value Cal-culator” available at EPL’s website.Simply enter the library services you enjoy (borrowing books or movies, attending a class, bringing a child to storytime) and the calculator tellsyou the dollar value for thoseservices if you had topurchase them

out of pocket. Free Library service enriches our community, and is a great bargain too.

EPL was recognized nationally again this year as one of the top libraries in the country. In its 2010 rankings, Library Journal named Eugene Pub-lic Library a Star Library. The Journal rated 7,407 libraries and only 258 received a Star Library designa-tion. EPL’s Star ranking places our Library among the top three percent of public libraries nationwide for excellence in delivering key services per dollar.

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For the second consecutive year, Eugene Public Library was one of only two libraries in the state to earn the Library Journal’s Star Rating for delivering excellent library services per dollar.

The Journal evaluated EPL’s level of services per resident against other public libraries with similar sized budgets. The libraries were judged on four factors. Two are traditional measures of library performance: number of visits and number of items borrowed. The other two – program attendance and public Internet computer use – are recent additions, reflecting the changing ways that libraries now meet com-munity needs, especially in these tough economic times.

Library Director Connie Bennettsays, “At work every day, we see the positive results that library services contribute to our community. It’s also great to know that a national data-driven study, conducted by objective researchers, has confirmed that EPL truly is a top performer. This finding validates Eugeneans’ investment in, and continuing sup-port for, public library services.”

xpanding community members’ access to library resources has been a long-held goal for EPL. Ten years ago, the opening of the Bethel and Sheldon branch libraries was a significant achievement in providing greater and easier access to the Li-brary. Many thanks go to community partners, city leaders, and the staff in developing the branches! Every day, more people visit the branches for their library services – visits at the branches have grown to over 400,000 a year.

Eugene Public Library contributes to a welcom-ing and vibrant downtown. The Library offers something for everyone: information, education, entertainment, inspiration, and connection.

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PatronProfile

Angela PeacorDespite a busy family life, including a two-year-old daughter, Helena, and her career asthe vice president ofCorporate Servicesat Oregon Commun-ity Credit Union, Angela Peacor is dedicated to the Library. “I think reading was very important in my own success,” she explained,“and I want to make sure thateveryone continues to have that same opportunity.”

Helena often accompanies her mother to the Library to explore books and be around other people who enjoy reading. Angela believes information and electronic resources available on the Library’s website are also very valuable to the community.

As a member of the Library Advisory Board, Angela contributes by helping the Library find ways to provide more services to the community, including families like hers.

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lso increasing is the development of new technologies. EPL is com-mitted to keeping up with growing demands for digital/electronic mate-rials and information. EPL’s website now functions as a virtual branch of the Library. Developing this virtual branch has been a significant focus for EPL this year.

Front and center of a new home-page redesign is a button for the Research and Learning Center. At the Center, users can access 66 information-rich databases offer-ing a range of resources: learn a

new language, do market research for growing a business, receive live homework, get tips on saving for retirement, research other cultures, and much more!

In the Library2Go section of the website, cardholders can search a list of over 24,000 downloadable materials to borrow for free: eBooks, audio books, and videos. Through the virtual branch, EPL is able to provide unlimited access 24 hours a day, seven days a week.

ugene’s Library is valuable and important to this community. People of all ages, interests, and walks of life have equal access to the universe of ideas and infor-mation available at the Library – making our community stronger.

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EPL is committed to keeping up with growing demands for digital/electronic materials and information. EPL’s website now functions as a virtual branch of the Library.

StaffProfile

LaVena NohrenbergLaVena’s mother fostered her love for libraries – they have been a consis- tent source of infor- mation, entertain- ment, inspiration, and comfort through-out her life! Upon moving to Eugene in 2007, one of the first things LaVena did was get a library card. Before too long, she was involved with the Friends of the Library, including serving on the board.

When EPL created the Customer Experience Manager position lastyear, it was a perfect fit for LaVena’s 20 years of experience in community relations and her strong dedication to EPL. In this role, LaVena is theproactive ombudsman for Library patrons, raising even higher the level of customer service EPL provides to the community. As LaVena says, “I believe libraries are key to a vibrant community. I am honored to be able to continue the fostering of love for the Library.”

Community support of the Library comes in many forms, from fundraising to donations to volunteering. This year, Eugene sisters Elsa and Marjorie Goodyear left an extraordinary gift of $1 million to the Library’s endowment, which will help to support services for generations to come.

The Library hosted more than 800 free programs this year, including workshops, concerts, and talks for all ages and interests. U.S. Poet Laureate W.S. Merwin’s reading drew more than 700 people, one of the largest-ever audiences at the Downtown Library.

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Inviting you downtown. Significant changes to the atmosphere around the Downtown Library have made this community jewel feel even more inviting and welcoming. Key changes included a City ordinance to ban smoking on the sidewalks around the Library, aimed at reduc-ing children’s exposure to second-hand smoke, and the introduction of fun sidewalk music broadcast from speakers on the building.

Bethel & Sheldon Branches cel-ebrate 10 years. Opened to expand the community’s access to library services, the Bethel and Sheldon areas were chosen because patrons there had demonstrated frequent use of library services. These neighborhood branches provide easy access for the community. Visits at the branches have grown to over 400,000 a year.

AchievementsFocusing on digital access. Through the Library’s website, users can access many digital forms of materials such as eBooks and downloadable audio books and videos. Each month 1,500 downloadable items are checked out. The website also includes a wide menu of research and learn-ing tools, including 66 information rich databases. To support greater access to these services, the Library extensively redesigned the website to provide easier navigation and a more engaging experience.

Earning a Star rating. For the sec-ond consecutive year, Eugene Public Library was one of only two librar-ies in the state to earn the Library Journal’s Star Rating for delivering excellent library services per dollar. The rating is based on four factors: visitors, program attendance, circu-lation, and public Internet use.

FY 2010

Library Visits by Yearin Thousands

1,470

FY 2009

1,542

FY 2008FY 2006 FY 2007

1,527

1,2671,195

FY 2010

2.9

FY 2009

2.9

FY 2008FY 2006 FY 2007

2.82.62.5

Circulation by Yearin Millions of Items

FY 2010

Materials in theLibrary’s Collections

in Thousands of Items524.3

FY 2009

499.4

FY 2008FY 2006 FY 2007

466.9451.1444.1

FY10 Budget Sourcesin Millions of Dollars

Trusts& Grants

$0.282.6%

General Fund$7.6071.3%

Levy Funds$2.7826.1%

FY 2010

Items Circulated perEugene Resident by Year

18.7

FY 2009

18.7

FY 2008FY 2006 FY 2007

18.417.416.9

Children’s programs are popular and fun. They build early literacy skills and support parents. Special visitors this year included the Eugene Emeralds.

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RecRecrreaeattiiononSServiceservices ver the past year, the Recreation

Division has many accomplish-ments it can point to, but the most significant of these has been to use the Triple Bottom Line (TBL) frame-work to assess the impact of many decisions. This framework judges the sustainability of decisions from the perspective of its impact on social equity (people), environmental health (planet), and economic vital-ity (prosperity).

Using the TBL framework in decision making also aligns the division with the City Council’s vision to value all people, preserve our physical assets and natural resources, and encour-age a strong and vibrant economy.

budget gap. The questions posed by the TBL tool helped division staff find a balance that reflects the values of Recreation Services, which go beyond some of the traditional concepts of recreation, emphasizing the social, health and community benefits of the programs. In the end, the division was able to find savings that minimized the impact to service delivery and program accessibility, but increased revenue.

To assess decisions from this per-spective, the division used the TBL analysis tool developed by the City’s Sustainability Board. The tool asks a series of questions that prompts examination of all the impacts of a particular course of action and encourages innovation to find a balance.

ecreation’s most comprehensive use of the TBL tool was to analyze the effects of alternatives proposed to resolve the fiscal year 2011

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The TBL framework is reflected in many of the division’s 2010 achieve-ments. For instance, Recreation helped youth build a foundation for healthy and safe lifestyles by partnering with 19 other community organizations to host track and field events. The combined efforts resulted in over 10,000 points of contact, and specifically reached out to 1,200 low-income families and 850 middle-school youth to give them the opportunity to attend the NCAA Track and Field Champion-ships for free.

ecreation’s Aquatics program identified the population most likely to die from drowning and between July 1, 2009 and June 30, 2010 presented a learn-to-swim program to 5,440 third graders. Swimming is a lifelong skill for physical activity and provides the confidence to participate and enjoy many water sports. Most important-ly, the ability to swim is a survival skill that may someday save one’s life.

Through a Department of Education grant, Echo Hollow and Sheldon Pools were able to give swimming lessons and provide free recreation swims to nearly 200 third, fourth and fifth grade students in the Eugene 4j School District. For many of these students, this was their first experience in taking a learn-to-swim class. Also through that grant, Recreation provided enhanced physical activities in schools to address childhood obesity and reconnect youth with nature.

PatronProfile

Willa ReichYou could call Willa Reich a “super volunteer” and it would still be an understatement. In- credibly, the 72-year- old Reich volunteers more than 800 hourseach year at Eugene area programs. A good portion of that time is with the Adult and Senior program at Campbell Community Center.

At Campbell, she serves on the cen-ter’s advisory board, teaches classes, answers the phones, helps with luncheons and special events, and leads a reading group and a support group for diabetics. This year she was honored during Older Americans Month as one of the “active, inspira-tional people over 60.”

Senior Programmer Mel Mann says, “Willa is one of those people who is always willing to help…. She brings positive and caring energy to all the projects she takes on.”

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Recreation’s Project Full Moon Rising connects youth to nature through a variety of outdoor activities, such as river rafting.

Recreation emphasizes the triple bottom line in decision-making, balancing the needs of people, planet and prosperity.

PLANET PROSPERITY

PEOPLE

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Youth & Family$4,03443.1%

Aquatics$3,08433.0%

Seniors$952 /10.2%

Athletics$571/6.1%

Adaptive Recreation$677/7.2%Community

Arts & Services$35/0.4%

FY10 Budgeted Expensesby Service Area

in Thousands of Dollars

FY 2010

2,831

FY 2009

2,681

FY 2008FY 2006 FY 2007

2,725

2,3322,450

Revenue goes to the City’s General Fund.

Budgeted Total Revenue by Yearin Thousands of Dollars

ecause of the investment and commitment in offering health andfitness opportunities for residents, theCity of Eugene has become a “Let’s Move City” in First Lady Michelle Obama’s campaign to end the epi-demic of childhood obesity within a generation.

Recreation put the triple bottom lineon wheels last summer when it brought “Art a la Cart” to a wide variety of Eugene community events via sustainable transportation. Participants used woodblocks to print T-shirts on a printing press mounted on a bicycle.

Two other Recreation programs were recognized in 2010. Adaptive Recre-ation received a Certificate of Appre-ciation for Patriotic Civilian Service acknowledging the program’s work to create and provide programming for injured service members and veter-ans. The Youth and Family program received the National Recreation and Parks Association “Grow Your Park”grant to enhance community garden-

ing projects at Peterson Park Barn and Sheldon Community Center.

ttendance at Recreation Services activities in 2010 increased by more than 100,000 visits over 2009, a sure sign that the division is providing activities the commu-nity desires. The TBL framework ensures those activities are provided in a manner that maintains a balance between social equity, environmen-tal health, and economic prosperity.

Eugene has become a “Let’s Move City” to fight childhood obesity.

FY10 Attendanceby Service Area

in Thousands of Patrons

Aquatics236

29.7%Youth & Family352

44.3%

Athletics100

12.6%

Seniors77

9.7%

AdaptiveRecreation30 /3.7%

FY 2010

795

FY 2009

676

FY 2008FY 2006 FY 2007

656665658

Total Attendance by Yearin Thousands of People

Recreation’s Art a la Cart is a block-printing press mounted on a bicycle, bringing inter-active art activities to events via sustainable transportation.

Adaptive Recreation received a Certificate of Appreciation for Patriotic Civilian Service, acknowledging its programming for injured service members and veterans.

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Addressing youth health and safety issues. New activities, funded by a grant from the Department of Edu-cation, enhanced physical activities in schools to address childhood obe-sity, reconnected youth with nature, and provided swim lessons to 200 elementary school youth, the popula-tion most vulnerable to drowning.

Forming a foundation for a healthy, active livestyle. Recreation Services joined with 19 other community organizations to form the Track Town USA Youth Network, which offered a series of opportunities to youth to be active by running, jumping and throwing.

A “Let’s Move City.” In recognition of its continuing efforts to fight childhood obesity, the City of Eugene became a “Let’s Move City,” First Lady Michelle Obama’s campaign to end the epidemic of childhood obesity within a generation.

AchievementsProviding sustainable activities. Recreation Services presented Art a la Cart throughout the summer, bringing art to a wide variety of Eugene community events via sus-tainable transportation. Participants used woodblocks to print T-shirts on a printing press mounted on a bicycle.

Programs offered for injured ser-vice members. Adaptive Recreation received a Certificate of Appreciation for Patriotic Service from the U.S. Army and Dept. of Defense acknowl-edging the program’s work and commitment to create and provide programming for injured service members and veterans.

Aquatics Program recognized. The United States Water Fitness Associa-tion named Echo Hollow Pool the top aquatic program in Oregon, and number six in the United States.

StaffProfile

Dave BattagliaDave Battaglia works hard at help-ing adults have fun.

Under his leadership over the past 19 years, the Adult Athletics pro-gram added ultimate Frisbee to the traditional leaguesports of softball, volleyball, basketball and soccer. He alsoadvanced co-ed teams and devel-oped innovations to encourageparticipation by older players. The program now attracts more than 100,000 participants annually.

A dedicated ultimate fan, Dave’s favorite saying is that sport balls dream of being a flying disk. Disk golfers have Dave to thank for the course at Westmoreland Park and he is currently spearheading efforts for another disk golf course at Alton Baker Park.

But Dave’s job is not all fun and games. As the coordinator for 82 community playing fields, Dave negotiates playing time, juggles re-quests, resolves conflicts and makes it all work so everyone can have fun.

Recreation’s Starting Block helped to lay a foundation for an active lifestyle for hundreds of youth at track and field events.

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CCuullttuurralalSServiceservices

t’s been a productive year for Cultural Services! In April, Conan O’Brien began his 36-city nationaltour at the Hult. The whole city caught the “Coco” wave and the show sold out in five hours. That same week Broadway season pro-moters kicked off sales for the Hult’s very first two-week run in April 2011: the wildly popular Wicked will be at the Hult for 16 shows.

In September, staff shopped for anew Steinway Concert D grand piano.The old Steinway could not hold itstune through a performance and needed replacing. The process cul-minated in a “play-off” ofthe two finalists

in Silva Hall and the selection was made based on how each piano sounded in the space in which it would most be played. The new piano is majestic and responsive and will be played by beginning students and touring virtuosi alike.

he Community Events team pre- sented a popular series of Summer in the City events including nine fun, family-friendly events downtown. The series, which attracted over 10,000 people, included live music concerts, a movie, a skateboard demonstration, circus acts, partici-patory art, dance lessons, a fashion

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The popular Summer in the City series included nine fun, family-friendly events downtown, and attracted over 10,000 people.

Kari WestlundImmediately upon Kari Westlund’s arrival in Eugene in 1996 as the President and CEO ofTravel Lane County,she engaged in thebusiness of CulturalServices and has never stopped.She currently serves as the chair of the City of Eugene’s Cultural Services Advisory Committee and is also a director and founding mem-ber of the Arts and Business Alliance of Eugene.

Kari is an avid patron of the arts and you can often find her in line at the Hult Center’s ticket window. She enjoys dance, classical music, and opera, and she and her family rock away at rock concerts in the Silva and at Cuthbert as well!

Kari, Cultural Services is truly ap-preciative of your patronage and dedicated service!

PatronProfile

show, live theatre and a game of dodge ball. Behind all the merriment were the serious goals of advancing the City Council’s Goals for a city with accessible and thriving culture and recreation, and a community where all people are safe, valued and welcome.

The Community Events office also set some event-specific goals: to bring positive activity downtown, have a positive impact for downtown businesses, increase residents’ con-nectivity to the downtown, and be safe. The team worked with 55 com-munity groups, 25 City of Eugene departments, and a host of active volunteers over the summer.

ugene’s Public Art program is thriving. Recent activities include the installation of Lee Imonen’s sculp-ture, “Bountiful,” at the new Delta Ponds bridge, renovation of the fish in the Tom Hardy fountain in the Park Blocks, installation at Hilton Eugene of “Soniquarious” by Steve Reinmuth, and the search for a new location for Dimitri Hadzi’s sculpture from the 1974 International Sculpture Symposium recently moved from the Lane County Public Service Building.

With the implementation of the City’s first public art master plan, the goal of the Public Art Committee is to cre-ate opportunities to make art more available and more assessable to all residents and visitors.

The Hult Center’s resident companies all completed successful seasons and the City is grateful for these strong partnerships. The companies are: Eugene Ballet, Eugene Concert Choir, Eugene Opera, Eugene Symphony Association, Oregon Bach Festival,

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Concertgoers settle in on the sloping lawn berm at Cuthbert Amphitheater in Alton Baker Park, at one of the 18 summer evening concerts.

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StaffProfile

Jeff GoodyearHult Center Guest Services Manager, Jeff Goodyear, moved to Eugene in 1982 during a raging snow storm followed by three months of rain – and promptly wondered why.

He took a job as part-time usher at the brand new performing arts center, which helped feed his love of music and unrequited appreciation for the arts, while he pursued a Doctorate degree in anatomy and exercise physi-ology from the U of O.

After ten years of college he became a teacher and continued to work at the Hult as a stage hand, concessionaire and ticket-seller, and used his com-puter skills to help build the HultCenter’s first website. His good-naturedattitude contributed to Jeff being hired for the position he holds today.

Jeff is proud to have worked at the Hult Center since the very beginning, considers his place of employment one of the best centers in the country, and ever since a shaky start on a cold January day, has never looked back.

Oregon Festival of American Music, and Oregon Mozart Players.

Support HultCenter Operations (SHO), the Hult Center’s volunteer organization, funded refurbishing of the lobby concessions bars and new portable flooring used by Eugene Ballet and other dance companies. SHO’s free concert series continues from October to May every other Thursday in the Hult Center Lobby.

In October, the Jacobs Gallery hosted Incognito! which included an auction of art generously donated by regional artists. Funds raised will support ongoing exhibits and maintenance of the popular gallery.

uthbert Amphitheater, the City- owned 5000-seat outdoor venue, hosted 18 events with a total attend-ance of over 52,300. Renovated in2009, Cuthbert is leased and managedby Kesey Enterprises and Double Tee Inc. 2010 was the most successful season in the venue’s history.

The Cultural Services Division’s activities are an economic driver for the region, attracting more than 230,000 patrons annually. Accord-ing to the Americans for the Arts economic impact calculator, the “in-dustry impact” to the region based on dollars spent by Cultural Services and event attendees is estimated at:

• $12.3 million in total expenditures • 360 full-time equivalent jobs• $6.4 million in total dollars paid to community residents• $552,000 in local government revenue and $599,000 in state government revenue

Partnerships we can depend on translate to popular entertainment, collaborative ventures, and art and culture as an important economic driver you can depend on!

The Division’s activities are an economic driver for the region, attracting more than 230,000 patrons annually.

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Gymnasts, fire dancers, jugglers and martial artists with Circus Circus entertained at a Summer in the City event at Broadway Plaza. It was dazzling and fun evening for all.

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FY 2010

$1.73

FY 2009

$1.73

FY 2006 FY 2007 FY 2008

$1.77 $1.77$1.67$1.49

Budgeted TransientRoom Tax Revenue by Year

in Millions of Dollars

New Steinway piano purchased. The 30-year-old Steinway had come to the end of its service and would no longer hold its tune through performances, nor would repairs return the piano to its former glory and the performance level necessary for a concert grand. A new Steinway Concert D grand piano was selected through a process that included UO piano professors and community members.

Community Events Program es-tablished. This new program serves the entire community by providing free and extremely low-cost events and activities in venues across the community. The program collabo-rates with other City departments to revitalize downtown by program-ming events on Broadway Plaza and facilitating Eugene’s Special Events

Achievements

Team. The program also includes the City’s Public Art program, which manages the City’s collection of art and is responsible for implementing Eugene’s Public Art Master Plan.

New event management system. The Hult Center has converted to Ungerboeck Systems International, a totally electronic “all-in-one” system that captures every phase of event management from booking to settlement.

Silva Concert Hall floor replaced. The stage floor was completely re-placed in August/September. The new “sprung” floor is bordered by a concrete perimeter in order to serve the Center’s multiple users from the symphony orchestra to the ballet.

Number of Attendees by Yearin Thousands

FY 2010

Overall 182.7

= Paid Events = Free Events

168.7

14.0

FY 2009

Overall 194.9

FY 2008

Overall 232.4

175.6

19.3

195.6

36.8

FY 2010

Gross Ticket Sales by Yearin Thousands of Dollars

$4,527

FY 2009

$5,060

FY 2006 FY 2007 FY 2008

$6,366

$5,103$4,853

Number of TicketsPurchased by Type

in Thousands of Dollars

FY 2010

Overall $128.5

= Window = Phone = Web = Season Tickets (all sources) = Outlet/Kiosk

$43.

3$1

9.9 $3

6.9

$23.

9$4

.5

FY 2009

Overall $142.8

FY 2008

Overall $178.9

$51.

0$2

2.9 $3

5.5

$27.

6$5

.8

$71.

1$3

3.8 $4

4.0

$27.

5$2

.5

*These sources are part of the Cultural Services Fundwhich is a sub-fund of the City’s General Fund.

FY10 Budget Sourcesin Millions of Dollars

Reimbursables/Other*$1.6533.2%

Concessions*$0.28 /5.6%

Rentals*$0.50 /10.1%

$2/TixPatron User Fee*

$0.41/8.3%

TransientRoom Taxes*

$1.7735.6%

General Fund$0.36 /7.2%

Eugene Ballet Company performed an excerpt from Cinderella in the Hult Center lobby, at a SHOcase concert as part of the Oregon Day of Culture. Many school children from the Eugene-Springfield area attended this free educational event.

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2009 poll found that 96% of respondents agreed that public libraries play an important role in giving everyone a chance to succeed because they provide free access to materials and resources. American Library Association

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hile Google can give you 50,000 responses to your inquiry, your librarian can help you find the one answer you need. American Library Association

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ecreation is essential to the development of children and youth. It enhances self-esteem, academic performance, peer and family relationships and prevents/reduces disease, violence, and negative behaviors such as smoking and substance abuse. Canadian Parks and Recreation Association

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mericans who exercised regularly were 2.5 times more likely to report that they were happier than Americans who didn’t exercise at all. Gallup poll for American Health

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arly exposure to the arts creates a future of productive and caring adults, workers with adaptable skills, informed consumers, critical observers, careful and creative thinkers, and responsible decision-makers. Eldon Katter, co-author of Explorations in Art

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he arts enable us to have experiences we can have from no other source and through such experience to discover the range and variety of what we are capable of feeling. Paul Lee, founder, UniqArts and Technologies

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Library, Recreation & Cultural ServicesEnriching your life