Lou-Ann Milton Regional Relationship Specialist
Transcript of Lou-Ann Milton Regional Relationship Specialist
Lou-Ann MiltonRegional Relationship Specialist
WelcomesThe Diocese of Virginia
to our Membership
The Episcopal Church Medical Trust
Agenda
• The Episcopal Church Medical Trust– Medical Plans– Additional Benefits
• Wellness• Resources• Questions
The Episcopal Church Medical Trust
• Chartered by General Convention in 1978
• Report to Church Pension Fund Trustees
• Voluntary Employees’ Beneficiary Assn (VEBA)
• ERISA-exempt, free of most state benefit mandates
• Tax-favored not-for-profit church plan
The Episcopal Church Medical Trust
Our Mission …
“Balancing compassionate
Christian benefits with financial stewardship”
Who Can Participate?
• Salaried (exempt) clergy and lay employees
• Hourly employees working a minimum of 20 hours/week (1,000 hours/year)
• Dependent children to age 30
• Employees on short-term or long-term disability
The Medical Trust – Serving You
We are here to support you with:
• Problem Resolution• Education and Awareness• Patient Advocacy
Our Client Engagement Team is availableMonday through Friday8:30 am to 8:00 pm ET
1-800-480-9967 / [email protected]
Your 2011 Medical Plan Choices
Network Only Plans• CIGNA HMO• Empire BCBS EPO 90• Empire BCBS EPO 80• Kaiser EPO 80• UnitedHealthcare Choice 80
Network & Out-of-Network Plans• Empire BCBS High Option PPO• Aetna Choice POS II• Empire BCBS PPO 80/60• Empire BCBS HDHP/HSA
All Plans – Preventive Care
Routine & Preventive Services
•$0 Copay Network
•Benefits include covered services received in a physician’s office such as:
– Routine Exams– Well-Woman and Well-Man exams– Routine Exam X-Rays & Lab Services– Well-Child Checkups– Immunizations– Other Routine Services
Network Only Plans – (HMO)
Health Maintenance Organization
Basic Elements
•Primary Care Physician (PCP) required
•Referrals required for specialty care
•Out-of-Network benefits are NOT available (except in emergency situations)
$0 Preventive$20 (PCP or Specialist)
Office visit copay
0% Member coinsurance
$250Outpatient hospital copay
$350 per admissionInpatient hospital copay
$0 / $0Annual OOP max (single/family)
$0 / $0Annual deductible (single/family)
NetworkPlan Provision
CIGNA HMO – At a Glance
$0 Preventive$25 PCP, $35 Specialist
Office visit copay
20% Member coinsurance
20%Outpatient hospital coinsurance
20%Inpatient hospital coinsurance
$3,000 / $6,000Annual OOP max (single/family)
$500 / $1,000Annual deductible (single/family)
NetworkPlan Provision
Kaiser EPO 80 – At a Glance
Network Only Plans – (EPO)
Exclusive Provider Organization
Basic Elements
•No Primary Care Physician (PCP) required
•No referrals required for specialty care
•Out-of-Network benefits are NOT available (except in emergency situations)
Empire BCBS EPO 80 Empire BCBS EPO 90
administered by
Empire BlueCross BlueShield
Medical Trust Plans
$0 Preventive$25 (PCP or Specialist)
Office visit copay
10% Member coinsurance
10%Outpatient hospital coinsurance
10%Inpatient hospital coinsurance
$1,000 / $2,000Annual OOP max (single/family)
$200 / $500Annual deductible (single/family)
NetworkPlan Provision
Empire BCBS EPO 90 – At a Glance
$0 Preventive$25 (PCP or Specialist)
Office visit copay
20% Member coinsurance
20%Outpatient hospital coinsurance
20%Inpatient hospital coinsurance
$1,500 / $3,000Annual OOP max (single/family)
$350 / $700Annual deductible (single/family)
NetworkPlan Provision
Empire BCBS EPO 80 – At a Glance
$0 Preventive$25 (PCP or Specialist)
Office visit copay
20% Member coinsurance
20%Outpatient hospital coinsurance
20%Inpatient hospital coinsurance
$1,500 / $3,000Annual OOP max (single/family)
$1,000 / $2,000Annual deductible (single/family)
NetworkPlan Provision
UHC Choice 80 – At a Glance
Network & Out-of-Network Plans – (PPO)
Preferred Provider Organization
Basic Elements
•No Primary Care Physician (PCP) required
•No referrals required for specialty care
•Out-of-Network benefits are available, however you pay less when using a network provider
Empire BCBS High Option PPOEmpire BCBS PPO 80/60
administered by
Empire BlueCross BlueShield
Medical Trust Plans
Empire BCBS High Option PPO – At a Glance
30%$0 Preventive
$30 (PCP or Specialist)Office visit copay/coinsurance
$150 copay
$150 copay per admission
0%
$0 / $0
$200 / $500
Network
30%Member coinsurance
30%Outpatient hospital copay/coinsurance
30%Inpatient hospital copay/coinsurance
$3,000 / $6,000Annual OOP max (single/family)
$500 / $1,000Annual deductible (single/family)
Out-of-NetworkPlan Provision
Empire BCBS PPO 80/60 – At a Glance
40%$0 Preventive
$25 (PCP or Specialist)Office visit copay/coinsurance
20%
$100 copay per day,$600 max per
admission; then 20%
20%
$1,500 / $3,000
$500 / $1,000
Network
40%Member coinsurance
40%Outpatient hospital copay/coinsurance
40%Inpatient hospital copay/coinsurance
$4,500 / $9,000Annual OOP max (single/family)
$1,000 / $2,000Annual deductible (single/family)
Out-of-NetworkPlan Provision
Aetna POS II – At a Glance
30%$0 Preventive
$25 (PCP or Specialist)Office visit copay/coinsurance
10%
$100 copay per day,$600 max per
admission; then 10%
10%
$1,000 / $2,000
$250 / $500
Network
30%Member coinsurance
30%Outpatient hospital copay/coinsurance
30%Inpatient hospital copay/coinsurance
$3,000 / $6,000Annual OOP max (single/family)
$500 / $1,000Annual deductible (single/family)
Out-of-NetworkPlan Provision
High Deductible Health Plan partnered withHealth Savings Account
Basic Elements
•Traditional PPO Plan
•No Primary Care Physician (PCP) required
•No referrals required for specialty care
•Out-of-Network benefits are available, however you pay less when using a network provider
•Designed to be partnered with Health Savings Account
Consumer Directed Health Plans
•Thinking like consumers when it comes to health care and taking on more responsibility for:
– Improving health– Managing costs – Making health care
decisions when choosing coverage during enrollment and using coverage throughout the year
Visible Cost of Health Care
Real Health Care Costs
Employees can begin…
Empire BCBS HDHP/HSA – At a Glance
$4,000 / $7,000$1,500 / $3,000Annual coinsurance max – single/family(combined with Rx & MH/SA)
45%0% Preventive
20%Office visit coinsurance
20%
20%
20%
$4,200 / $8,450
$2,700 / $5,450
Network
45%Member coinsurance
45%Outpatient hospital coinsurance
45%Inpatient hospital coinsurance
$7,000 / $13,000Annual OOP max – single/family(combined with Rx & MH/SA)
$3,000 / $6,000Annual deductible – single/family(combined with Rx & MH/SA)
Out-of-NetworkPlan Provision
What are Health Savings Accounts?
• Tax-advantaged savings account for qualified healthcare expenses
• Employee sets up the account and owns it
• Balances accumulate and roll over year after year
• Portable from employer to employer
• Act like an IRA or 401(k) for healthcare expenses
• May be invested
• Account must be held by a qualified trustee
• Anyone can make a contribution to employee’s HSA on an annual basis:– Employer, employee, others
What are Health Savings Accounts?
• IRS sets annual limits on contributions:– $3,050 single / $6,150 family for 2011– Employee is responsible to ensure the maximum is not
exceeded
• May be set up by individuals who:– Are covered by a qualifying HDHP– Are not covered by other health insurance (with few
specific exceptions)– Cannot be claimed as a dependent on someone else’s
tax return– Are not eligible for Medicare
How to create an HSA
• Empire BCBS – Medical Trust has relationship with Mellon Bank
• Enrollment information received from Empire– Complete enrollment card and return to Mellon Bank– Complete enrollment online
• Contributions to HSA cannot be made until enrollment is complete– Contributions take time to process
• May use a qualified banking institution of your choice
• Distributions are tax free if made for qualified healthcare expenses
• Other distributions are subject to federal income tax and an additional 20% penalty
• Distributions do not have to be made in any year
• Distributions can be made for the qualifying healthcare expenses of dependents
• Distributions can be made even after the employee is no longer eligible to contribute to an HSA
Health Savings Account Distributions
How are Distributions Made?
• At point of service:– Use the HSA debit card– Write a check from the HSA account– Use own funds and reimburse from HSA (or not)
• Caution:– You must keep records to prove the distributions from
the HSA were used for qualifying medical expenses– You are responsible for any overdraft fees on the HSA
Medco Pharmacy Tiers
What are the three tiers?
Generic: Same active ingredients as the brand-name it replaces. Binder may differ.
Formulary: A list of brand-name drugs preferred by a plan based on clinical effectiveness and cost. (Also called “Preferred Brand Name”)
Non-Formulary: Brand-name drugs not on your plan’s formulary. (Also called “Non-Preferred Brand Name”)
Up to a 30-day supply (retail)Up to a 90-day supply (mail order)
Up to a 90-day supply
Up to a 30-day supply
Dispensing Limits Per Copayment
You pay 50% after deductibleUp to $120Up to $50Copays Tier 3: Non-Formulary
You pay 25% after deductibleUp to $70Up to $30Copays Tier 2: Formulary
You pay 15% after deductibleUp to $25Up to $10Copays Tier 1: Generic
$2,700 per person$5,450 per family(combined with Medical & MH/SA)
none$50 per person
Annual Prescription Deductible
Retail & Mail OrderMail OrderRetail
HDHP/HSAStandard Plan
Medco Pharmacy – At a Glance
Mail Order for Maintenance Medications
• Mail Order required for maintenance medications– 3 fills covered at retail pharmacy– After 3rd fill mail order required
• Mail Order is easy, convenient, accurate– Member can mail, or doctor can fax– Refills by phone or online– Email reminder for refills
• Up to triple the supply for less than triple copay– Controls costs for both member and plan
• Example:– Brand name costs $90– Generic costs $30– Generic copayment is $10– $90 (brand name) - $30 (generic) = $60– $10 copay + $60 difference = $70– Member pays $70
“Generic or Pay the Difference”
If you cannot use a generic medication for a medical reason, call us to discuss
Be Proactive!
• Talk to your doctor about your Rx plan– Discuss the Medco Formulary– Ask for generic drugs when available
• Review your prescriptions– Are Mail Order prescriptions for 90 days?– Did your doctor indicate “DAW” (Dispense as
Written)?
Prescription Benefits Managed by Medco
Behind-the-Scenes
• Coverage Management Program– Majority of medications are filled immediately– Some medications fall under this program
• Coverage Review Process ensures:– Reasonable Cost – Safety– Medical Efficacy– Ongoing monitoring for drug interactions
Prescription Benefits Managed by Medco
• Step therapy required for certain medications– Utilizes evidence based medicine– Certain medications will be dispensed only after
others have been tried and failed
• Prior authorization required for certain medications– Based on need– Based on quantity
• If there is a question, a pharmacist will contact your doctor
• The process is more seamless if your doctor is willing to work with Medco
Kaiser Pharmacy Tiers
Generic: Same active ingredients as the brand-name it replaces. Binder may differ.
Formulary: A list of brand-name drugs preferred by a plan based on clinical effectiveness and cost. (Also called “Preferred Brand Name”)
Kaiser EPO 80 Pharmacy – At a Glance
Up to a 30-day supply (retail)Up to a 90-day supply (mail order)
Up to a 30-day supply
Dispensing Limits Per Copayment
$30/Up to 30 days$60/Up to 90 days
$30CopaysTier 2: Formulary
$10/Up to 30 days$20/Up to 90 days
$10 CopaysTier 1: Generic
nonenoneAnnual Prescription Deductible
Mail OrderRetail
KaiserPlan Provision
Mail order recommended but not required for maintenance medications
Additional Benefits
• Mental Health / Substance Abuse
• Employee Assistance Program
• Health Advocate
• EyeMed Vision
• MEDEX
• HearPO
• Plan Partner – CIGNA Behavioral Health*
• Thirty years experience
• Extensive mental Health Provider Network
• Out-of-Network MH/SA benefits in MT Plans*
• Employee Assistance Program (EAP)
Mental Health / Substance Abuse Benefits
*Kaiser and Empire BCBS HDHP have only EAP through CIGNA Behavioral Health; MH/SA benefits are embedded in their plan designs
Changes for 2011
• Paul Wellstone and Pete Domenici Mental Health Parity and Addiction Equity Act of 2008 extends the Mental Health Parity Act of 1996
• Pre-certification mirrors medical
• Pre-authorization is required after 20 visits in the calendar year to any provider for a medical necessity check
• Shares out-of-pocket maximums with medical
• Annual deductibles do not apply to MH/SA benefits*
Mental Health / Substance Abuse Benefits
*Kaiser and Empire BCBS HDHP have only EAP through CIGNA Behavioral Health; MH/SA benefits are embedded in their plan designs
• 10 in-person sessions per issue with no copay
• Unlimited telephonic sessions
• Multiple episodes of treatment per year
• Extensive geographic availability of services
• Household benefit
Employee Assistance Program (EAP)
Employee Assistance Program (EAP)
Assistance with Family Care Services
– Child care– Parenting programs– Adoption information– Long-distance care-
giving– Assistance in
researching nursing homes
– Pet insurance programs
Online Services– Emotional Well-Being and Life
Events– Family and Care Giving Resources– Health and Wellness Resources– Daily Living Resources– Email assisted search
Personal Services– 30-minute free legal consultation– Stress management– Debt management– Identity Theft Assistance
Health Advocate
•Personal Health Advocate, typically RNs, who work with a team of medical directors and administrative experts
•Facilitate member interactions with healthcare providers, insurance plans and other community resources
•Assist members with: – finding doctors, hospitals and other healthcare
providers– resolving claims, billing and administrative problems
with providers– issues encountered while accessing the healthcare
system
•Household benefit and available to parents and parents-in-law
Vision
• Administered by EyeMed
• Annual eye exam – $0 network copay
• Annual benefit for:–Frames–Lenses or–Contact lenses
• Broad-based PPO network–Retail chains– Independent provider locations
EyeMed Vision – At a Glance
Plan pays up to$100
$130 allowance,then you pay
balance over $130
Contact LensesDisposable
Plan pays up to$100
$130 allowance,15% off balance
over $130
Contact LensesConventional
Plan pays up to$47
$130 allowance,20% off balance
over $130Frames
Plan pays up to$32$46$57
You pay$10
Lensessingle visionbifocaltrifocal
Plan pays up to$30
You pay $0Eye Exam
Out-of-NetworkNetworkPlan Provision
MEDEX and HearPO
MEDEX• Access to Medex Assistance Corporation• Provides 24/7 Emergency Medical AdvocacyNote: MEDEX is not responsible for medical costs while you are traveling.
HearPO• Access to HearPO network discount
Tips for Selecting Your Plan
• Enrollment Guide
• Historical Usage
• Current Needs
• Covered Benefits
• Provider Choice & Availability
• Premiums vs. Out-of-Pocket Costs
Episcopal Church Medical Trust Wellness Definition:
• Wellness is an active, lifelong process of becoming aware of choices and making decisions that will enable a person to achieve the best possible level of physical, mental and spiritual well-being.
• It is an approach to healthcare that emphasizes preventing illness and prolonging one’s quality of life, as opposed to emphasizing treating diseases.
Wellness Definition continued…
• Wellness is not the absence of illness, but an individual’s active process of managing or achieving their full potential. This quality of life definition can be applied to anyone regardless of any physical or mental limitations.
• A more extensive definition of wellness must acknowledge that family, workplace, church, community and the world in which one lives, have the potential to both positively and negatively influence or impact ones level of well-being.
75% of healthcare costs are attributable to chronic conditions caused by
modifiable risk factors – primarily obesity, sedentary lifestyles, and
smoking.
Centers for Disease Control
The Impact
Taking Control of Our Health
Living a healthy lifestyle is not just a good idea it, has become a national imperative
The New ‘Fountain of Youth’
• Physical activity is one of the greatest bargains this world has ever known
• Exercise is as close to a magic bullet as anything we have ever seen
• If physical activity were a pill it would be the single most effective medicine
• By walking 30-45 minutes on most or all days you can delay disability by 10-12 years
• Physical activity affects: learning, stress, anxiety, depression, attention deficit and addiction
Taking Control of Our Health
Benefits of Exercise:
• Regular exercise improves levels of quality sleep
• Reduces stress
• Increases resistance to fatigue
• Gives you more energy
• How long does it take for the body to begin experiencing the benefits of exercise? About 30 seconds!
Medical Trust Promotes Healthy Changes
• The biggest impact we can make as a nation to our healthcare dilemma is by making lifestyle changes.
• Small Changes, Big Difference– 16 month campaign to raise awareness and encourage healthy lifestyle
changes
• Recent studies show small changes can have significant impact on one’s overall health.
• Being aware of your health status is the first step – know your numbers! – Blood pressure– Glucose– Cholesterol
What is one thing you can do in the next 24 hours…
…..that will start you on the path to better health?
Health & WellnessA Lifelong Journey not a Destination
Getting Help: Contacts
• Aetna – (877) 235-4005– www.aetna.com
• CIGNA– (800) 244-6224– www.cigna.com
• Empire BlueCross BlueShield– (800) 352-3152– www.empireblue.com/medicaltrust
• UnitedHealthcare– (866) 204-8533– www.myuhc.com
• Kaiser Permanente – Mid-Atlantic States: (877) 740-4117– http://my.kp.org/ecmt
Getting Help: Contacts
• Medco – (800) 841-3361– www.medco.com
• CIGNA Behavioral Health (& EAP)– (866) 395-7794– www.cignabehavioral.com
• EyeMed– (866) 723-0596– www.eyemedvisioncare.com
• Health Advocate– (866) 695-8622– www.healthadvocate.com
• MEDEX– (800) 527-0218– www.medexassist.com
• HearPO– (888) 432-7464– www.hearpo.com
Client Engagement
We are here to serve our membersMonday through Friday:
8:30am to 8:00pm Eastern
Telephone Direct Toll Free1-800-480-9967
Email: [email protected]
Best problem resolution sequence for help:
• 1st: Call Vendor for most benefit related issues• 2nd: Call Health Advocate • 3rd: Call Medical Trust
Warning signs of good health….. ☺
1. Increased awareness & appreciation of yourself
2. Tendency to set aside time each day to relax or meditate
3. Persistent ability to maintain close relationships
4. Chronic appetite for physical activity and healthy food
5. Acute and chronic attacks of laughter
6. Repeated bouts of hope and optimism
7. Recurrent rejection of worry
8. Chronic condition of caring for your bodySource: McDermott & O’Conner, South Portland, Maine
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This presentation is provided for your informational purposes only. In the event of a conflict between the information contained in this presentation and the official plan documents, the official plan documents will govern. The Church Pension Fund and its affiliates retain the right to amend, terminate or modify the terms of any benefit plans described in this presentation, consistent with applicable law.