London Guide 2008-2009 - UPDATED

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    The unofficialguide to ESCP-EAP

    ESCP-EAP LONDON

    LONDON

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    ESCP-EAP LONDONPAGE 2

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    Table of ContentsWelcome to London 4

    Finance 5

    Accommodation 6

    Tenancy Deposit Protect ion 7

    Accommodati on and Prices 8

    Hampstead and West Hampstead 9

    Kilburn, Brondesbury and Golders Green 10

    Crickl ewood, Childs Hill and Dolli s Hill 11

    Council Tax 12

    Estate agents 13

    Gett ing started 14

    Working 15

    Temporary NI number 16

    Permanent NI number 17

    London Nightlif e 19

    Restaurants 22

    Health 23

    Gett ing around London 25

    Transport Prices 26

    Train Stations 28

    VISAS 29

    Safety 30

    Counselling 33

    Lost Property 37

    Finally 38

    Useful numbers 39

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    ESCP-EAP LONDONPAGE 4

    WELCOME TO LONDON

    First of al lCONGRATULATIONS! If youre reading thisthen youve already achieved something special by be-ing accepted into ESCP-EAP its not in the top three of

    French Business Schools fornothing (even if we say so ourselves!). Whether yourestudying the Masters in Management or in EuropeanBusiness, we hope youre happy with your choice andthat you take full advantage of it.However, being accepted onto your course is only onestep of several that you need to take namely figuringout how to survive in, and above all enjoy, London life -which is what this booklet is all about.

    When we asked a recent student what the best way of settling into London was, theysaid just get lost, and try to find your way back. Thisisnt something we recommend you take too literally, butit certainly proves one thing; how overwhelming every-thing can seem at first. Its not cheap, but it is fun; its

    notsimple, but it is worth it.

    In this booklet youll find info about where to live, how topay for it, where to go out, what to do, how to get therein fact, most of the things youll want to know. Wehope we havent missed anything out but if we havemake sure you get out there and do it! Hopefully it willprovide you with everything that an ESCP-EAP studentwould ever need to know.

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    AccommodationFinding accommodation is another rea-son why you should try and get your bankaccount set up quickly,because accommodation is the secondserious thing you need to get to gripswith. The majority of ESCP-EAP studentsfind somewhere tol ive r e l a t i ve lyquickly and easily,but it can alwayshelp if you havesome backgroundinformat ion a thand.

    Try looking foraccommodation atleast six weeksbefore the start of term that way youllavoid the rush for student housing that

    always happens, and get the nicer placesbefore anyone else.

    Most ESCP-EAP studentspredominately live in:

    Hampstead West Hampstead Kilburn and Brondesbury Golders Green Cricklewood and Childs Hill Dollis Hill

    A more detailed description of theseareas follows.

    Most of the current students choose livein Cricklewood and Childs Hill, or closeto the School in

    West Hampstead. This isa reflection on both priceand convenience prop-erties in Cricklewood andChilds Hill are cheaperthan those elsewhere,but there are a lot morefacilities right on yourdoorstep in West Hamp-stead (including theSchool, which may ormay not be appealing)

    and the lively Finchley Road. Meanwhile,the third most popular choice was in

    Golders Green, where a significant num-ber of students live. This is a good idea the area has reasonable rates, a lot todo, and is a little bit closer to the School.Kilburn and Brondesbury and Dollis Hillare both fine as well (we wouldnt rec-ommend them if they werent) but somestudents living here felt they were a littletoo far away from where the fun was,and that the transport links were a littlelimited. However, it didnt seem to stopthem from creating their own fun in theirown area. Either way, it boils down to-how close you want to live to the School,and what you are prepared to pay.

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    ESCP-EAP LONDONPAGE7

    Tenancy Deposit ProtectionFrom 6 April 2007, all deposits (up to the level of25,000) taken by landlords and letting agents forAssured Shorthold Tenancies in England and Wales,must be protected by a tenancy deposit protectionscheme.

    What are Tenancy Deposit Schemes?There are two types of tenancy deposit protection scheme available for landlordsand letting agents (insurance-based schemes and custodial schemes). All schemesprovide a free dispute resolution service.

    What are Tenancy Deposit Schemes?The schemes allow tenants to get all or part of their deposit back when they areentitled to it and encourage tenants and landlords to make a clear agreement fromthe start on the condition of the property.

    The schemes: allow tenants to get all or part of their deposit back when they are entitled to it make any disputes easier to resolve encourage tenants and landlords to make a clear agreement from the start on

    the condition of the property

    There are two types of tenancy deposit protection scheme available for landlordsand letting agents. All schemes provide a free dispute resolution service.

    We strongly advise you to check the following website for full details about the Ten-ancy Deposit Protection:

    http:/ / www.direct.gov.uk/ en/TenancyDeposit/ index.htm

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    ESCP-EAP LONDON PAGE 8

    Area DistancefromSchool

    Transportation Mainattractions

    Average housingprice range

    Hampstead 5 minutewalk

    Tube: Hampstead(Zone 2)Bus : 268 fromHampstead HighStreet to O2 Centreon Finchley Road

    HampsteadHeath; FreudMuseum;EverymanCinema andvariety of restaurants

    1 bed studio:720/month3 bedroom house:1,880/month4 bedroom house:2,200/month

    WestHampstead School issituatedin thisarea

    Tube: WestHampstead &Finchley RoadBus: 113 and 82from FinchleyRoad to OxfordCircus and VictoriaStationrespectivelyRail: WestHampstead andFinchley &Frognall

    O2 shoppingcenter; varietyof bars, pubs,restaurants andspeciality shops

    1 bed studio:640/month3 bedroom house:1,450/month4 bedroom house:2,020/month

    Kilburn &Brondesbury

    15minutewallk

    Tube: Kilburn,Kilburn Park,Queens Park &

    Kensal GreenBus: 328 toFinchley Road andGolders GreenRail: Brondesbury& Kilburn HighRoad

    Tricycle artscenter; ethnicand organic

    cuisines;Queens;BrondesburyGrange &Fryent countryparks

    1 bed studio:620/month3 bedroom house:

    1,133/month4 bedroom house:1,690/month

    Golders Green 10minutebus ride

    Tube: GoldersGreenBus: 82 fromGolders Green busstation to VictoriaStation

    HampsteadHeath;woodlandwalks; ethnicand specialitycuisine;

    1 bed studio:600/month3 bedroom house:1,253/month4 bedroom house:1,260/month

    Cricklewood &Childs Hill

    15minutewalk

    Bus: 460 or C11from CricklewoodBroadway to NorthFinchley or BrentCross

    Cricklewoodfestivals

    1 bed studio:607/month3 bedroom house:1,066/month4 bedroom house:1,320/month

    Dollis Hill 10 minuetube

    journey

    Tube: Dollis HillBus: 226 fromDudden Hill Laneto Park Royal

    Gladstone Park;Brent Reservoir

    1 bed studio:660/month3 bedroom house:1,120/month4 bedroom house:1,400/month

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    In Detail .. HAMPSTEADHampstead is the area east of Finchley Road and isone of the closest to the School. It is a veryaffluent neighborhood with housing optionsranging from terraced houses to Victorian

    mansions. It used to be a more artistic area but isnow being replaced as a suburb for wealthyprofessionals.

    The main attraction of Hampstead is the famous791-acre Hampstead Heath. It provides a peacefulrespite from the bustling city around it and is one ofthe most popular recreational areas in London. Par-liament Hill offersfantastic views of the city and Kenwood House is a popular venue for open-air con-certs throughout the year. Hampstead is also home to the Freud Museum and theEveryman alternative cinema club. With over 300 restaurants, Hampstead is alsoknown for its enormous selection of eateries.

    Hampstead underground station and various bus services connect this part of northLondon to the city center.

    WEST HAMPSTEADWest Hampstead encompasses the area surrounding the School, west of FinchleyRoad and east of Cricklewood Broadway. The charming residential streets and theconveniences of Finchley Road, combined with more reasonable housing prices,make West Hampstead an att ractive place to l ive.

    Finchley Road has a wide range of wine bars, pubs and restaurants, mostly locatedalong the bustling West End Lane. There is a collection of outlets specializing inbooks, antiques and interiors, in addition to shops providing for basic amenitiessuch as launderettes, banks and grocers. The huge O2 shopping center, near theFinchley Road underground station, has a supermarket, multiplex cinema, fitnesscenter (the Esporta), bars and restaurants catering for all tastes.

    West Hampstead is easily accessible by different underground train stations such asKilburn, West Hampstead, Swiss Cottage and Finchley Road.

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    KILBURN AND BRONDESBURYKilburn is south west of the School and within 15 minutes walking distance. It is oneof the more multicultural boroughs of London, with nearly half of the populationrepresenting an ethnic minority, and has recently become a trendy area to live. It isconveniently close to the city center and has properties comparable to those inHampstead but at less expensive prices.

    Kilburn High Road is cheap and cheerful with all the typical high street chains andservice providers. Restaurants in the area cater for a broad range of tastes, includ-

    ing a variety of ethnic cuisines and organic foods. Queens Park,Brondesbury, Grange and Fryent Country parks all offer quiet and open space, per-fect for leisurely weekend afternoons. The Tri-cycle Arts Center, a well-regarded theat re and art-house ci nema, attracts people from acrossLondon.

    Kilburn can be reached by the Kilburn, Kil-burn Park, Queens Park and Kensal Green under-ground stations or by the Brondesbury train sta-tion.

    GOLDERS GREENGolders Green is a prosperous area with a strongcommunity feel , and is about a ten minute busride north of the School. The lively main road dissects the area, which is otherwisecomprised of quiet, tree lined streets. Like Hampstead, Golders Green also has ac-cess to Hampstead Heath. In the park students can enjoy the spectacular views ofLondon or woodland walks such as the London Loop, which circles the outskirts ofLondon. Other attractions include The Museum of Jewish Life and The Royal AirForce Museum. There is a vast selection of restaurants, bakeries, butchers andgrocers. In particular, the Indian, Middle Eastern, Japanese, and Kosher eateriesdeserve a taste.

    Golders Green provides easy access to central London via the Northern under-ground line and several bus services, including bus 82, which stops near the School.

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    CRICKLEWOOD AND CHILDS HILLCricklewood is located north of West Hampstead, between Cricklewood Broadwayand Hendon Way, about a 15-minute walk from the School. Cricklewood has reason-able prices and a relaxed character. The diversity of cultures makes it an interestingplace to live.Cricklewood Broadway is a quirky, patchwork main street best known as the settingfor Zadie Smiths novel White Teeth. Every July, the Cricklewood Festival attractspeople with live music, DJs, arts and a fun fair.

    The northeast part of Cricklewood is knownas Childs Hill. It is near to Hampstead Heath,be tween the School and Golders Green.This is a quieter, residential area with easyaccess to the School via bus 82 (alongFinchley Road).

    Though there are no underground stations inthe area, Crickle- wood railway station and busservices link it to the city centre.

    DOLLIS HILLDollis Hill is fur- ther west of Cricklewood andenjoys impressive views of the city. Traditional housing and a more tranquil environ-ment give this area an up- market feel, yet still offers reasonable prices.

    Gladstone Park is the heart of Dollis Hill, with tennis courts, a putting green and therecently renovated Dollis Hill House. The House is a caf, arts centre and confer-ence venue which regularly hosts classical concerts. The Brent Reservoir, is a popu-lar summer attraction for windsurfing, sailing, rowing, and canoeing. In addition, theextraordinary Shri Swaminarayan Mandir, the largest Hindu temple in London, isfound in nearby Neasden.

    Though it is further from the School, Dollis Hill has the benefit of being only 20 min-utes from the city centre. The School is 10 minutes away via the Dollis Hill under-ground station, or the bus from nearby Dudden Hill Lane.

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    ESCP-EAP LONDONPAGE 12

    Council Tax

    The Council Tax is a system of local taxation col-lected by local authorities. It is a tax on domesticproperty and, generally, the bigger the property isthe more tax will be charged. There is only onecouncil tax bill per dwelling. If you do not live in an

    exempt dwelling, or if you do not qualify for a dis-count, you and the other residents in the propertymay be liable to pay the full council tax, typicallyaround 100 per month (although this will varydepending on the area in which you live, and the

    size of theproperty).

    The bill for council tax is set for the dwelling (e.g. whole flat or house).If all the residents of the dwelling are full-time students, the dwelling is exempt. Ifyou find that you are sharing a dwelling with people who are not full-time studentsyou will not be personally liable for council tax for that dwelling if you provide thecouncil with proof of your full-time studentstatus. In such cases the other non-students or part-time student residents of the flat/ house will be legally liable forthe whole bill. This means that no full-time student is liable to pay council tax tothe local council, however you still may be required to contribute towards the billfor the household under the contractual terms of your tenancy agreement. Pleasenote that you will be liable for council tax for the period that you are not registeredas a fu ll-time student (for example, if you take out a tenancy agreement in July youwill be liable for the council tax from the date you signed the tenancy agreementuntil you are formally registered as a student when you start the course in Sep-tember).

    Please be aware t hat if you choose to take a gap year in London you willbe liable for council tax during that time.

    When you register for your course in September, we will provide you withletters for the Council verifying your student status, which you must forward toyour local. Failure to do so may result in you being held liable for the council taxbill and you may find yourself being threatened with court

    action. The Council Tax regulations are very complex and this information is ageneral guide only. If you have any queries or problems you should contact theCitizens Advice Bureau (http:/ / www.citizensadvice.org.uk).

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    ESCP-EAP LONDON PAGE 13

    Estate AgentsEstate agents are a curious breed, and beware as they start by promising you every-thing yet they tend to change when they want your signature for a lease. Be pre-pared for the following:

    Guarantors some students were asked for up to two guarantors each beforethey signed the lease. Thankfully this was rare but for those who had to get them, itdelayed the process a litt le.

    One month rent AND deposit in the firstmonth. Deposits can be equal to up to 6weeks rent. Paying what is often a big lumpsum can be a bit of a shock but it s standardpractice for most es- tate agents. All the morereason to set up your finances properly and assoon as possible! Be sure to get an inventory(a list of all the furnish- ings in the property)when you move in. If anything is damaged, askfor the inventory to be amended. You dont wantyour landlord accusing you of damage to the

    property when you move out, as this mayresult in you losing your deposit.

    You may be asked for a reference from someone who will confirm your abilityto pay the rent regularly. Your previous landlord, bank, or employer will usually besuitable.

    Watch out for Agents fees. There should be no fee to register with an agent,but there may be administration costs if you agree to rent from them.

    Bills.Make sure youre clear on what is included and what isnt. Some people hadtheir water bills included as part of their lease; others had gas or electricity in-cluded; and some poor people had none at all. This might cause a bit of confusionlater on in the lease so make sure you are aware from the start who you should be

    paying and when. Above all else make sure you view the property before signing!That way, whatever faulty radiators or leaking roof there might be can be discoveredBEFORE you move in.

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    ESCP-EAP LONDONPAGE 14

    Getting started .Now that you know a bit more about theareas and details of accommodation inLondon here is a few places to start.

    Millenium residential517 Finchley Rd

    Hampstead London NW3 7BG

    Tel: + 44 2077940400

    [email protected]

    www.milleniumresidentail.com

    Hausman & Holmes

    57 Golders Green Rd

    London NW11 8EL

    Tel: + 44 2084588555

    www.hausmanandholmes.com

    Frognal Estates

    283 Finchley rd

    London NW3 6ND

    Tel: + 44 2074317070

    [email protected]

    Www.frognal.co.uk

    Ellis & Co

    52 Golders Green RdGolders Green, London NW11 8LN

    Tel: +44 2084551014

    [email protected]

    West end estates

    322 West end Lane

    Hampstead London NW6 1LN

    www.westendestates.com

    The London Letting Company

    190 Kilburn high rd

    London NW6 4JD

    Tel: +44 2077947744

    www.thelondonlettingcompany.com

    USEFUL WEBSITES:

    www.londonmadeeasy.comwww.gumtree.comwww.springboardurban.co.uk -www.nidolondon.com www.findaproperty.co.ukwww.loot.comwww.hacienda.co.ukwww.rightmove.co.ukwww.moveflat.com

    And FinallyIf it all goes wrong and youve got no-where to go then the nearesthostel is:

    Youth Hostel Association

    4 Wellgarth RoadGolders GreenLondon NW11 7HRTel: 020 8458 9054Fax : 0 20 8209 0546Email : [email protected]

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    ESCP-EAP LONDON PAGE 15

    Working

    London is an expensive place, so it can help to get a part-time job if you need someextra cash. Obviously any nearby bars or restaurants are worth checking out (whichwas how most of the students from last year found their jobs), as are the local news-papers or job agencies (the ones nearest to your area can be found at

    www.upmystreet.com). There is also a job center very close to the School onFinchley Road.

    The good news is you should almost always be exempt from paying any tax, as thisis only applicable to people who earn over 4615 a year always ask your employerfor a tax exemption form though, just to make sure! Unfortunately, though, you willhave to pay National Insurance a contribution made by employees and employersto the Inland Revenue. Most UK citizens are issued with a National Insurance num-ber on their 16 th birthday, but if you are not a UK citizen and have not worked in theUK before you will need to get a National Insurance number.

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    How to get a National Insurance Number:

    1. A temporary number When you start working, you will have

    to complete an Inland Revenue form(e.g. a P46, P38).

    Please note that your are required bylaw to have a national insurance num-ber and your employer may not be ableto pay you until you have one number.

    We highly recommend that you make anappointment to get a permanent nationalinsurance number as soon as possible.

    ESCP-EAP LONDONPAGE 16

    NI Temporary number

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    2. A permanent number

    You can get a permanent NI number from your local BenefitsAgency (the one nearest your term time address). You can findyour local office by looking in the telephone directory under'Government Offices' - 'Benefits Agency'.

    Telephone the office to arrange an appointment to apply for a NInumber. (Do not be surprised if there is a long wait!)

    You will need to take some personal documents to the appoint-ment to prove your identity. Ask the Benefits Agency which docu-ments you will need. It may include:

    Your passport

    Your National Identity Card

    Work Permit

    Birth certificate

    Proof that you have been offered employment (a letterfrom your employer / a contract of employment / a pay-slip)

    Proof of your address in the UK (such as a utilit ies bill

    Proof of your student status

    Photocopies of the above will not be accepted. Staff will need tosee the original document.

    If you do not have the documents required, you should still attendthe appointment, as the staff will be able to advise you on yournext steps.

    ESCP-EAP LONDON PAGE 17

    NI Permanent number

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    Continued ... Once the procedure has been completed you will be issued with a

    National Insurance Number. Be prepared to wait though, as it cantake 12 14 weeks to arrive!

    You will be given a letter confirming that you have applied for thenumber and a copy of this letter should also go to your em-ployer. You may continue to work while you are waiting for thenumber to arrive.

    If you have a visa, do remember to check if you need a work permit or not (ifyou have a visitors visa you will need to get it changed to a student visabefore you can work in the UK).

    You do NOT need a work visa to carry out the internship as your studentstatus still applies for this.

    Finally, the local Volunteer Bureau council provides the opportunity for vol-unteer work

    (www.camdenvb.org.uk or call on 020 7424 9990).

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    London Nightlife

    Its always good to know what youll be spending your hard-earned cash on whenyou come to London, so here it is. Most students are obviously aware of the majortourist attractions in London (such asBig Ben, the Mil- lennium Wheel and

    the National Gal- lery) but dont forgetthere is a lot oflocal stuff as well. On a night out, youcould be seriously st r et ch i ng you rbudget if you wanted to go intoCentral London excluding transportcan cost you a small fortune depend-ing on what you want to do. Dinner isusually 15+ , and some of the morepop ul ar cl ubs have an entrance feeof around 15. This is why WestHampstead is such a great place togo out. Among students at ESCP-EAPit has earned a reputation as a placeto go and have an enjoyable, but notentirely hectic, night. Walking homewith some change is better than hitchinghome with none!

    Bars and ClubsBasically, West End Lane in West Hampstead seems to be the best place in the areato go a mixture of bars, pubs, clubs and restaurants that are relaxed, stylish, butabove all fun. Over the next few pages are the top five bars and clubs that ESCP-EAP students thought were the best (taste not withstanding!). Dont forget to checkthe glossary for their addresses and numbers.

    There are live bands on Friday and Saturday evenings and live jazz on Sunday after-noons. Theres also a DJ Thursday through Sunday evenings.

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    Local places to be ..1. Walkabout.Hmmm. ESCP-EAP students came from all over Europe to one of the most cosmo-politan cities in the world to go to an Australian-themed nightclub. Its a very goodidea though, as this huge and lively bar is close to the School and right next to themassive O2 center, a huge mall that has other night and day attractions. The clubitself combines rustic and modern appearances, and has lots on offer for all tastes

    DJs on the weekend and, very often, live guitar music on certain nights of theweek. Drinks, by comparison to other large London venues, are pretty cheap, whilstthe food and drink on offer is eccentric but very good.

    2. The Crown.From the outside, the Crown looks impressive its an imposing, redbrick buildingthat incorporates a hotel with five bars. Each bar has a unique ambience, from lei-surely to lively, but the overall style is a contemporary one. The good thing about thisplace is that it can be the best of both worlds right in the middle of Cricklewoodmeans you can have a relaxed drink before heading off somewhere else, or stay allnight due to it being big enough. Either way, the choice is there under one roof.

    3. Cane Bar Although a little small, this cocktail bar is still stylish and relaxed enough to have adecent night any place with a bed and a table football game in the same room hasgot to be worth a visit! The tables outside are great in the summer, or at least whenit's sunny, and the drinks are reasonably priced when compared to the rest of Lon-don. There's usually a DJ on Thursday, Friday and Saturday nights and whilst it getsbusy quickly, it never gets too busy. Out of all the places mentioned here, this isperhaps the one with the smartest dcor, so its good for showing off to your friendsabout how tasteful you are.

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    ESCP-EAP LONDONPAGE 21

    4. Sirous Tapas Bar & Restaurant

    Half-restaurant and half-bar, ESCP-EAP students tend to ignore therestaurant as goodas it is and concentrate just onthe bar. There's a 2-4-1 deal on thecocktails, between5pm-7pm, everyday except forweekends, but its still worth get-ting some food once in awhile - three tapas dishes comeswith a litre of Sangria. Which is a lot, if your crowd is big enough. Like the Canebar, the atmosphere is cool and the crowd is young. The DJ plays standard chartmusic, but conscious of the restaurant, theres no dancing!

    5. Latelys Open for 25 years, Latelys has been around long enough to know what works andwhat doesnt. Its the only place in West Hampstead thats open until 2AM. Thatsanother thing you might have to get used to Britains lack lusteropening hours when compared to Europe. Whilst it gets busy during the week, thereal action is on a Saturday night where a one-off membership fee of 5 gets you infree for the whole year. When you realize entry prices in someCentral London clubs are between 10 and 20, it makes sense over the long term!The average prices make up for the limited drink menu, but overall its a night that isworth it.

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    Restaurants1. Walnut The interior is small and comfortable, with roof-to-ceiling windows and an open plankitchen that gives it a more spacious experience (you can also watch the chef atwork). The menu is Modern European and pretty cheap - the price for a meal for twois about 30 (excluding drink).

    2. Gourmet Burger Kitchen This London chain is a real treat McDonalds it most certainly is not. The seating issimple and you pay for food and drinks at the bar, but the burgers, from an intrigu-ing and most imaginative list of about 30, are massive a good 8 inches high, allheld precariously together with thickly cut chips and salad (it always helps to feelslightly healthy when eating something of this size). Expect to pay about 12 for twopeople.

    3. Dona Olga This friendly and cheap restaurant crams the customers in around plastic tableswith the promise of excellent authentic Colombian cooking, which is served in huge,tasty portions. The empanadas are a real and authentic taste of South America, and

    you can really appreciate the Latin feel that the restaurant has. Again, it should costaround 30 for a night for two.

    Dont forget to check to glossary for a list of cinemas, theatres and art galleries thatare also in the area. Also, buy a copy of Time Out , which is a weekly guide to Londonentertainment, and check out the following websites:

    www.londontown.comwww.itchylondon.co.ukwww.viewlondon.co.ukwww.visitlondon.comwww.inlondon.com

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    HealthGYMS The two largest gyms that are the nearest to the School are Holmes Place in Crickle-wood Lane, and Esporta in the O2 center. With both gyms you can buy yearly mem-bership or pay monthly, usually at a cost of between 50-70 (the rate varies de-pending on which facilities you want to use). Both of them should allow you access

    to:AerobicsHealth and beauty salonPilates roomWeights roomSunbedsMassageNutrition roomsSauna and steam roomSpaCycling roomSwimming poolSelf-defence classesYoga.

    TREATMENT Health is a flexible issue in the UK. There are NHS Walk-in Centres (thenearest one to the School is the Whittington NHS Walk-In Centre, Whittington Hospi-tal, Highgate Hill, London N19 5NF about 4.05 km or 2.52 miles) where you canquite literally just walk in. Walk-In Centres are usually open seven days a week,from early in the morning until late in the evening and offer treatment for minor ill-nesses and injuries, assessment by an experienced NHS nurse, advice on how tostay healthy, and information on out-of-hours GP and dental services. To find thenearest Walk-In Centre to where you are living you should go to http:/ / www.nhs.uk/ England/NoAppointmentNeeded/WalkInCentres/ Default.aspx.

    NHS Direct is a 24-hour telephone line, staffed by nurses, which offers quick accessto health care advice. NHS Direct nurses will you advice and support on self treat-

    ment or if you need further help, theyll put you in touch with the right service.

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    If its a serious condition or an emergency, the nurse will give you speedy adviceon what you need to do, and will call an ambulance if needed. NHS Direct isopen 24 hours a day, on 0845 46 47 . You can also visit their website for advice:http:/ / www.nhsdirect.nhs.uk.

    There is also a private walk-in center: Doctor Today, 182 Finchley Road, LondonNW3 6BP (opposite Finchley Road tube station), telephone 020 7443 1444; e-mail: [email protected]. They are open from 10am-8pm Monday to

    Friday and 10am-1pm on Saturday. For further information please visit theirwebsite: www.doctortoday.co.uk/ .

    You can also register with a local doctor (known as a GP) as long as you canprovide proof that youre a resident in the area they serve. There should be atleast five GPs in any given area. The easiest way to find your nearest GP is to goto http:/ / www.nhs.uk/ england and type in your postcode. Its then a case ofcalling them up and asking if you can register, which can be done in a day. Afterthat, you can call any time to make an appointment should you feel the need to.The website should also be the first place to look if you want to find your nearestdentist or optician (although there may be a minimum charge).

    If youre a national of any EAA countries its worth getting an E111 form, whichyou should get in your home country before coming to the UK. Not only are theyfree, they enable you to free or reduced-cost health cover in almost all ofEurope. Note: From September 2005, the E111 will be replaced by the EHIC(European Health Insurance Card). Form E111s issued after 19 th August 2004will continue to be valid until 31 st December 2005. If you are coming from acountry outside of the EAA, then you should take our private health insurancebefore coming to the UK.

    Hospital treatment: Anyone who comes to the UK to pursue a full-time course ofstudy which lasts more than six months will be entitled to free NHS hospitaltreatment should the need arise. If your course lasts less than six months youwill have to pay for hospital treatment, unless your country holds a bilateralheath care agreement with the UK. Regardless of nationality, Accident andEmergency departments will not charge you for treatment if you are involved inan accident and need emergency treatment.More information on healthcare entitlements is available at the Department ofHealth website: www.dh.gov.uk.

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    ESCP-EAP LONDONPAGE 25

    Getting around LondonPublic transport within London consists of theunderground railway and the bus service. TheLondon underground transportation system - thetube - is divided into 6 zones, withESCP-EAP located in zone 2.

    If you think youll be in London for a year and beusing the tube a lot, it could be worth checking outOyster cards. These make payment a lot moreefficient you can just scan them atspecial machines in the station, type in the ticketprice and the amount will be debited from youraccount. You can also recharge them over thephone or via the Internet. If the card is lost or sto-len, the authorities can immediately cancel the card and issue a new one.

    To apply you only need to access www.tfl.gov.uk. You will need to enter the schoolenrolment number (e.g. 06066), insert your exact course dates, a digital photographand pay by direct debit or credit card the 5 application fee.Therefore, do not apply before the registration date as TFL will only accept applica-tions of students t hat have already been registered by the school.

    If you are unable to pay by credit/ debit card, you can ask for a paper application(available in the Programme Office) and buy a 5 postal order in any post-office,which works as a cheque and can be sent together with your application to TFL.

    Youll usually travel only within zones 1, 2 and 3. A single fare within these zonescosts between 1.10 and 2.50, whilst a return ticket costs about 4.40 (obviously,both prices depend on how far you travel). The ticket types are relatively flexible,and depend on how far in London and to what areas you wish to travel; options areone or three day tickets, weekly or monthly tickets.

    Contacts:www.tfl.gov.uk - official website for London transport. Goes into great detail on all

    aspects, and is very useful for checking facts.Oyster CardsTel: +44 8708499999www.oystercard.com

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    Transport pricesThe Underground (but these tickets can also be used on the buses and overlandtrains in London)

    Please note that all prices were correct at the time of printing.

    Studen ts tak ing a GAP YEAR will not b e able t o applyfor Student Oyster Cards as you have to be attend-ing a full-time course, consisting of 15 hours tuitionor more to be eligible to the student discount

    scheme.

    Travel card Travel price within zones 1, 2 & 3

    (prices based on ticket type available)

    Student prices

    All Day Zones 1-2 6 .80 (peak),5 .30 (off peak)Zones 1-3 8.00 (peak only)

    Not Available

    3 Day travel card Zones 1-2 1 7.40 (peak only)Zones 1-6 40 .00 (on peak)2 0 .00 (off peak)

    Not Available

    Weekly Zones 1-2 2 4.20Zones 1-3 28 .40

    Zones 1-2 1 6.90Zones 1-3 19.80

    Monthly Zones 1-2 9 3.00Zones 1-3 10 9.10

    Zones 1-2 64.90Zones 1-3 76.10

    Annual Zones 1-2 9 68Zones 1-3 11 36

    Zones 1-2 676Zones 1-3 792

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    Transport continued .For travel on the London buses the prices are as follows..

    Depending on where you want to go, the buses that run along Finchley Road andthat pass the School are numbers 13, 82, 113, and 268.

    London Coach and Train StationsCoach stat ionsThe main coach station in London is Victoria Station. Information on destinations,fares and bookings can be found at www.tfl.gov.uk/ vcs/

    The nearest coach station to the School is at Golders Green, from which the Na-tional Express operates.

    To get there from the campus, take bus number 82 and get off at Golders Greenstation. For information on National Express services visit www.nationalexpress.comor call 087 0580 8080.

    Travel card Price for travel Student prices

    Single fare 1 .00 not available

    One day bus pass 3 .50 not available

    Weekly 13.00 9.10

    Monthly 50 .00 35 .00

    Annual 52 0 36 4

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    Train stationsEach of these stations is also situated on the London underground making themeasily

    accessible. The nearest railway station to the ESCP-EAP is Finchley & Frognalstation.

    The main train stations in London are: Euston Kings Cross St. Pancras (International & National) Liverpool Street Waterloo Paddington Victoria Station

    Information for individual rail companies that operate fromLondon and the rest of the UK can be found atwww.nationalrail.co.uk or by calling 084 5148 4950.

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    Students with VISASStudents from the European Union or European Economic Area do not need avisa. The following website provides entrance requirements to the UK for allnationalities: http://www.ukvisas.gov.uk

    If you have any enquiries concerning your visa once you are in Britain (such as apply-ing for extensions) you should contact the Immigration & Nationality Directorate:

    Lunar House40 Wellesley RoadCroydonCR9 2BYTel: 0870 6067766http:/ / www.ind.homeoffice.gov.uk.

    If you want to apply for an extension to your visa, then it is best to do it 2 m onthsbefore it expires. It is a very expensive process especially if you need it done within24 hours as it can cost up to 500 ( so think carefully before you do so).

    Remember, you can still work even if you have a student visa, but there a few condi-tions:

    You cant work for more than 20 hours per week during term time (excludinginternships).

    You cant do business, be self-employed or work full- time in a permanent job. You have to attend a minimum of 80% of the lessons and the school is obliged

    by law to report to the Home Office and visa national student who fails to attendtwo consecutive lessons without a valid justif ication for the absence.

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    SafetyWe hope you enjoy yourself in Lon-don. But there are times, as in anymajor city, when you should be wary.Generally crime around West Hamp-stead and the surrounding areas are

    quite low when compared to otherparts of London, and you will probablyhave heard some frightening storiesthat are in reality very rare. However,it always pays to be careful!

    First things first, the emergency num-ber if you want to call the police, thefire brigade or an ambulance is 999.Call them as soon as you can if any ofthe above are required. If you have tocall one of the emergency servicesfrom inside the School, you need todial 9999. ESCP-EAP has a community liaisonofficer from the police station (again,

    just around the corner from theSchool). Ask at the programme officefor his email address if you are con-cerned about anything regarding yourpersonal safety. They should alsohave a list of police stations thatshould cover the local area, andtherefore probably one near to yourhouse.

    Leaflets are available on personalsafety, but here are some tips that

    you might find useful.

    Personal Safety and possessions - Ifyoure anxious of walking alone inareas you do not feel safe in, thenpersonal attack alarms are useful.With possessions, it is worth consid-

    ering buying security marker pens.With these, you can write your post-code onto your property, but it willonly become visible under ultra- violetlight; so if they are stolenand then recovered, a conviction canbe made almost instantly.

    This is especially appealing if youdont want to scratch your name intoyour possessions, although this initself is a much more effective form ofdeterrent. Keep your personal belong-ings with you at all times. Laptops areone of the most common forms oftheft so keep an eye on them con-stantly. Try and keep the expensivestuff such as stereos and computersAWAY from your downstairs window,and more importantly keep itclosed when youre not in the room!Also be wary when on your mobilephone thieves often snatch themand run off.

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    Endsleigh Insurance are the UKs premier student insurers go towww.endsleigh.co.uk for more information, or ask at the ESCP-EAP ProgrammeOffice which policies they offer that may be suitable.

    Cash m achines be wary of people standing too close to you when withdrawingcash. They could be looking at your pin number, or be ready to snatch themoney.

    Unlicensed taxis now THIS is a serious one. In London there is a major prob-lem with people getting into cars with drivers claiming to be a taxi, as this is how11 sexual assaults happen each month in London. The only taxis that are al-lowed to stop if you hail them down are the big black cabs with fluorescentorange TAXI signs on them. Properly licensed cabs can only be used when or-dered for over the telephone, and are not legally allowed to stop when haileddown. Always get into a black cab or phone a firm to order one (his documenta-tion proving he is properly licensed should be on the dashboard). If it s 2 AM andyoure desperate to get home after a night out, make sure youre with friendsand that youre thinking straight.

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    Safety on Public Transport and in the School.Safety in the School

    The School has a statutory duty toensure, so far as is reasonably practi-cable, that employees and other peo-ple will not be placed at risk either bythe condition of property, or the con-duct of activities within the control ofthe School. Students are accorded asimilarstandard of care as employees. Theytoo have a duty not to place them-selves or others at risk by their actsor omissions. They are expected tocooperate with their tutors in adher-ing to safety rules and proceduresestablished in pursuance of this pol-icy for health and safety and to re-frain from misusing safety devices.

    Public transport

    When travelling at night, try and find outtimes in advance. This means you wontbe hanging around on your own. If youfeel anxious about travelling the tube onyour own, its always a good idea to travelin the first carriage although all car-riages have alarms, banging on thedrivers door will make him come to youraid even quicker.

    Never get into an empty tube carriage byyourself you never know whos going toget on at the next stop, and you couldfind yourself alone with someone youdrather not be trapped in a carriage with.

    If something unpleasant does happen,alert other passengers safety in num-

    bers usually works! All carriages displaythe number of the British TransportPolice.Phew! This may seem like a lot and hasprobably terrified you but trust us, aslong as you have basic common senseyou should be okay! You should findthe number of the nearest station inthe glossary but in the meantime, bealert and trust your instincts if some-thing/ someone just feels wrong, thenassume that it is and take sensibleaction.

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    CounsellingOver the course of your studies, youmay understandably wish to see acounsellor.

    Deadlines, housemates, homesick-

    ness, illness or worrying about moneycan all be part of the student experi-ence, but that doesnt mean that theyshould get you down.

    The British Association for Counselling(BAC) is the UKs main body for repre-senting counselling, and has exactingstandards concerning training, a codeof ethics and a complaints procedure.If you ever want to see a counsellorthen its advised that it is one regis-tered with them otherwise the ex-perience may be a waste of time andsimply add to your worries!

    Some counsellors offer reduced-costcounselling for those who may havetrouble paying the full amount in oneinstance. Similarly, some councillorsmay have specialist areas that meanthey might have more expertise oncertain subjects. Either way, the BAChas made the search half as difficultby making sure those that are regis-tered with them are reputable.After this, the final judge of whether acounsellor is suitable or not is you.

    Call them and have a brief chat.

    Do NOT be put off if you get through totheir voicemail theyll call you back if

    you leave a name and number. Shouldyou decide to have an initial meetingwith them, feel free to ask about theirbackground and qualifications.

    This will give you another opportunity toconsider whether this particular individ-ual is the right one for you, and whetheryou want to carry on seeing him/her fora certain length of time.

    If youre not sure, its best to arrange tosee another one - feeling comfortabletalking to your councillor is obviouslythe most important aspect of the wholeprocess!

    Look at www.counselling.co.uk to findthe counsellor that may be the mostuseful.

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    Meanwhile, here are profiles of several councilors local to the School :

    Name Diana DavisType TherapistCounty London North WestTelephone 020 7586 4876Email [email protected] Address London NW3Registered with: BACP, UKCP (IPSS)Code of Ethics: BACP, Constituent of UKCPQualifications BACP Reg Counsellor, 1997; MA

    Psychotherapy & Social Studies,2000; Dip Psychotherapy & SocialGrad Dip Couns, 1994

    Experience/Specialist Interest

    Anxiety, Bereavement, Depression,Employment difficulties, Health

    related issues, Relationships,Sexuality, Stress Identified as: Counsellor, PsychotherapistSees: Eclectic, PsychoanalyticWork practice Long- and short-term face-to-face

    work, Telephone counselling AdditionalInformation

    My special interest is working withclients with ME/CFS

    Fees 40 to 60. So me low cost placesavailable

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    ESCP-EAP LONDONPAGE 35

    Name Sonja Esterhuyse Falck Type TherapistCounty London - North WestTelephone 020 7435 6806 Email [email protected] Address London NW3Code of Ethics BACP, Constituent of UKCP Registered with: BACP, UKCP (PA) Qualifications BACP Reg Counsellor, 2000; B

    Soc Sc (Hons) ClinicalPsychology, 1990;MA

    Psychoanalysis, 1996; PA(UKCP) PsychotherapyTraining, 2002

    Experience/SpecialistInterest

    Anxiety, Depression,Relationships

    Identified as: Psychotherapist Sees: Couples, IndividualsWork practice Long- and short-term

    face-to-face work Additional Information A South African now settled in

    LondonFees Fees start at 45

    Name Marlies Kisch Type Therapist County London - North WestTelephone 020 7267 8356 Address LONDON, NW3Registered with: BACP, UKCP (FPC), UKRC Code of Ethics: BACP, Constituent of UKCPQualifications BACP Reg Counsellor, 1999; Cert Couns

    Skills & Attitudes, 1990; Dip AdvPsychodynamic Couns, 1994; PsychoanalyticPsychotherapy Training, 2002

    Experience/SpecialistInterest

    Abuse, Anxiety, Cultural issues, Depression,Identity problems, Relationships, Sexuality,Sexual problems, Stress, Low self esteem

    Identified as: Counsellor, PsychotherapistSees: Individuals

    Theoretical Approach: Eclectic, PsychodynamicLanguages: Swiss German, GermanWork practice: Long-term face-to-face work Fees: 35 to 45, some concessions available

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    Name Marian PhillipsType TherapistCounty London North WestTelephone 020 8458 2772Email [email protected] Address LONDON, NW3

    Registered with: BACP, BPS C Cllg Psychol, UKRCCode of Ethics: BACP, BPSQualifications BACP Reg Counsellor, 1984; BSc (Hons)

    Psychology, 1979; MSc CounsPsychology, 1992; Chartered CounsPsychologist, 1992; Assoc Fellow BPS,1996

    Experience/SpecialistInterest

    Anxiety, Bereavement, Cultural issues,Depression, Eating disorders, Healthrelated, Identity problems, Obsessions,Phobias, Post-traumatic stress,Relationships, Sexual identity, Sexualproblems, Sexuality, Stress

    Identified as: Counselling PsychologistSees: Couples, Families, Groups, IndividualsWork practice: Long- and short-term face-to-face work Theoretical Approach: Integrative, Person-centred,

    PsychodynamicFees 40 to 50

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    ESCP-EAP LONDONPAGE 37

    Lost PropertyProperty found . . .

    on the underground is kept at the station for two days.

    on buses is kept at the nearest busstation/ garage to the route on which itwas lost for four days.

    in a taxi should have been handed tothe police station by the taxi driverwithin seven days.

    on Docklands Light Railway is kept atthe security office at Poplar Station(contactable 24 hours a day on 0207363 9550 ) for forty-eight hours.

    at or to Victoria Coach Station is kept at the help desk (contactable between theopening hours listed in the transport section.)

    . . . until it is passed to the central Lost Property Office. They are contactable on0845 330 9882 between 08:30 to 16:00, Monday to Friday (excluding bank holi-days).

    Lost property at the School is held at the reception desk.

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    Finally

    One of the old sayings in management is that you can never be too prepared and this is probably some good advice to take. Whilst we dont want to nag youabout any of this stuff, we certainly want to try and make everything that ESCP-EAPstudents have had difficulties with in the past easier for you. A lot of what is writ-

    ten here may not be useful to some of you to others, it probably is.Either way, hopefully this guide has given you some valuable information, or canbe put to good use in the future. If it hasnt, then dont forget to ask any of us whatyou want to know its one of the reasons were here!

    Like we said at the start, settling in to life at a new School in a new country can bea difficult and daunting task, but its perfectly possible to keep everything undercontrol.

    Dont forget to check the website regularly for updates, and always get in contactwith the School if youre unsure about anything. Above all, we hope you enjoy theESCP-EAP experience and that you have a wonderful time living in London.

    Its not as hard as it seemshonest!

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    USEFUL NUMBERS ...HSBC BANK122 Finchley RoadLondon NW3 5JDTel (via call centre): 08457 404404Fax: 020 7200 1340

    YOUTH HOSTEL ASSOCIATION4 Wellgarth RdGolders GreenLondon NW11 7HRTel: +44 208458 9054Fax: +44 208209 0546Email: [email protected]

    ESTATE AGENTS

    Alexanders Estate Agents337 West End LaneWest HampsteadLondon NW6 1RSTel: +44 2074310666Fax: +44 2077940620http:/ / www.homesandinvestments.co.uk

    Estate Angels459 Finchley RoadHampsteadLondon NW3 6HNTel: +44 207 794 7744Email: [email protected]

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    Frognall Estates283 Finchley RoadLondon NW3 6NDTel: +44 207431 7070Email: [email protected]

    Millennium Residential517 Finchley RoadHampstead London, NW3 7BBTel: +44 2077940400Fax: +44 2077945222Email:[email protected]

    Kinglseys Estates92 Golders Green Road

    LondonNW11 8HBTel: +44 2084583333Fax: +44 2084587090Email: [email protected]

    TV LICENCE ENQUIRIESCustomer ServicesTV LicensingBristolBS98 1TLwww.tvlicencing.co.uk

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    UK VISASForeign and Commonwealth OfficeKing Charles StreetLondonSW1A 2AHTel: +44 2070088438Fax: +44 2070088359

    http:/ / www.ukvisas.gov.uk

    IMMIGRATION & NATIONALITY DIRECTORATE(for visa extensions/ individuals alreadyresiding in the UK)Lunar House40 Wellesley RoadCroydonCR9 2BYTel: +44 8706067766www.ind.homeoffice.gov.uk

    WORK PERMITS

    Customer Relations TeamPO BOX 3468SheffieldTel: +44 1142591894Fax: +44 1142593827

    INLAND REVENUEGeneral enquiries +44 2076674001Camden Branch - +44 8453000627

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    GOING OUT

    Walkabout255 Finchley RoadLondon NW6 1NNTel : +44 2074336570

    The Crown142-152 Cricklewood BroadwayLondon NW2 3EDTel: +44 2084524175

    Cane Bar283 West End LaneLondon NW6 1RDTel: +44 2077947817

    Sirous Tapas bar and Restaurant268 West End LaneLondon NW6 1LJTel: +44 2074358164

    Latelys175 West End LaneLondon NW6 1RDTel: 020 7625 6474

    BOOKSHOP

    West End Lane Books,277 West End Lane,West Hampstead, NW6.Tel: 020-7431-3770.www.welbooks.co.uk

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    CINEMAS

    Here is a mixture of conventional and Art house cinemas;

    Screen on the Hill203 Haverstock HillLondon NW3 4QG

    Tel: 020 7435 3366

    Everyman Hampstead1 Holly Bush ValeLondon NW3 6TXTel: 0870 066 4777

    Finchley Road Vue241-279 O2 CentreLondon NW3 6LUTel: 0871 224 0240

    Odeon Swiss Cottage

    96 Finchley rdLondonNW3 5ELTel: 0871 224 4007

    Prince Charles CinemaTickets start from 1.507 Leicester Place(just off Leicester Square - up from Hagen-Dazs)Tel: 020 7494 3654

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    THEATRES

    Hampstead TheatreEton AvenueSwiss CottageNW3 3EUTel: 020 7722 9301

    Tricycle Theatre269 Kilburn High RoadLondon NW6 7JRTel: 020 7328 [email protected]

    Upstairs at The GatehouseHampstead LaneLondon N6 4BDTel: 020 8340 3488

    GALLERYS

    Belgrave Gallery53 Englands LaneLondon NW3 4YDTel: 0207 722 5150E-Mail: [email protected]

    Burgh HouseNew End SquareHampsteadLondon NW3 1LTTel: 020 7431 0144

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    Tate ModernBanksideLondon SE1 9TG

    Tate BritainMillbankLondon SW1P 4RGTel: 020 7887 8000

    Royal Academy of the ArtsBurlington HousePicaddilly OBDTel: 020 7300 8000

    MUSEUMS

    Freud Museum20 Maresfield GardensLondon NW3 5SXtel: +44 2074352002fax: +44 2074315452email: [email protected]

    Museum of Jewish Life80 East End RoadLondon N3 2SYTel: +44 2083491143Fax: +44 2083432162

    Royal Air Force Museum LondonGrahame Park WayLondon, NW9 [email protected]

    Tel: +44 2082052266

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    GYMS

    Holmes Place108-110 Cricklewood LaneLondonNW2 2DS

    Tel: +44 (0)20 8453 7200Fax: +44 (0)20 8450 6776

    EsportaO2 Centre255 Finchley RoadLondon NW3 6LUTel: 020 7644 2400

    TAXIS

    R Jethwa311 Finchley RoadLondon NW3 6EHTel: (020 7794 9231)

    Paddington Car Hire311 Finchley RoadLondon NW3 6EHTel: (020 7262 0969)

    Cricklewood Cars311 Finchley RoadLondon NW3 6EHTel: (020 8830 9999)

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    RESTAURANTS

    Walnut280 West End LaneWest HampsteadLondon NW6 1LJTel: 020 7794 7772.

    Gourmet Burger Kitchen331 West End LaneWest HampsteadLondon NW6 1RSTel: 020 7794 5455.

    Dona Olga4 Kingsgate PlaceLondon NW6 4TATel: 020 7624 3831

    POLICE STATION

    West Hampstead Police Station21 Fortune Green RoadLondonNW6 1DXTel: 020 8733 6848Fax: 020 8733 6890

    LOST PROPERTY

    Tel: 0845 330 9882

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    ESCP-EAP LONDON

    ESCP-EAP European School of Management527 Finchley RoadHampsteadLONDON, NW3 7BGUnited Kingdom

    Phone: +44 (0)20 7443 8880Fax: +44 (0)20 7443 8845

    Email: [email protected]