LondoCu executive education forum feb17_gas natural_v2
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Transcript of LondoCu executive education forum feb17_gas natural_v2
1
The Role of The Corporate University in
The Gas Natural and Union Fenosa
Merger
José De Juan SaboyaTraining and Knowledge Management DirectorCorporate University & Executive Education ForumBerlin, February 17&18th, 2010
Not long ago……we all lived happily…
Leader in the distribution of gas
Fourth global player of LNG
Worldwide converged gas-electricity leader
Third power utility in Spain
Gas business with a high growth and high asset value
Attractive international business
8.000 employeesin 12 countries
12.000 employeesin 13 countries
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PEOPLE are critical in the success or failure in mergers
fear
anxiety expectatio
ns
victorious
opportunity
wonuncertainty
challenge
success failure
illusion
stress
change
Disinformation
conflict
grow
INTEGRATION
information
leadership
knowledge
lossIn Gas Natural – Union Fenosa Group knowledge is managed through
the Corporate University
Knowledge of
•Business
•Processes
•People
Common way in performance
Group Culture
contributing to the success of our merger
5
Corporate University focus
1
2
3
4
5
Successful Integration of two companies Economic and Process Achievements Ensure the best practice transfer among businesses
Energy margin maximisation and global management
Active management of the financial structure
Maximisation of returns on regulated activities worldwide
Global gas and electricity management of clients
Successful international business management Integration of activities in Mexico and Colombia Development of global standards and homogenisation of best practices in all the Group
Challenges and strategic priorities for the new group
6
6
“Puente Nuevo” Campus
22 classrooms and meeting rooms
Language Center
Sports Facilities
5 hectares
150 rooms
6 auditoriums
7
Training and Knowledge management programms
GN-UF Corporate University basic process (I)1
Identification of needs
3Measurement of
results
3Measurement of
results
2Training and Knowledge management programs
Group
Taking place in three different fields:
Individual
Businesses
Set by 10 General Managers, related with strategic aims, corporate values and leadership
150 Directors determine the specific needs of each business and corporate function (new models, processes and procedures)
Employee reallocations, insourcing, etc
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2
1 3Identification of
needsTraining and Knowledge
management programMeasurement of
results
Group
Individual
Businesses
After the needs are identified, the Corporate University designs segmented training plans
Design of “Integration Aula”, transversal training, corporate programs and contents for the “School of Leadership”
Design of specific programs for each of the businesses, as well as international programs
Individual plans and programs for specific small collectives
9
GN-UF Corporate University basic process (II)2
“Integration Aula”
10
17 sessions during the first 4 months: 20.000 training hours for 1.500 participants, with a
8,5 over 10 satisfaction rate
Business Teams
Cultural Integration
Advanced level Gas&Electricity course
Intermediate Gar or Electricity course
Basic Gas or Electricity course
Series of business sesions
Technical visit
On-line course
Puente Nuevo integration sessions Unit plans and goals Mutual introduction
High performance team sessions (BELBIN)
25.000 hours2.000 participants 10.000 hours1.000 Participants
Reallocation transfers to other positions500 Participants 25.000 hours Movility Filling vacancies Insourcing
Training in corporate processes
11
hours of training
3.000Financial
20.000Systems
2.000Auditing
60.000 Languages
60.000Cultural Integration
60.000Risk prevention
15.000Change management
10.000Technology and Innovation
300.000
40.000Quality
30.000Environment
10
transversal
“aulas”
worlwide
School of Leadership
12
Settings
Management sessions
Company People
Present conferences
Managerial Development Program
People Management Program
High performance teams
Focused programs
E-learning courses
Managing organisational
excellence
COMPANY
Businessresults
Developing
strategies in a global
setting
SURROUNDINGS
Leading teams. People like engines of change
PERSON
32% transversal programs
Our figures
Mexico
Colombia Brazil
Argentina
Puerto Rico
Spain
Morocco
Guatemala
Egypt
Moldavia
NicaraguaPanama
France
Italy
Madagascar
Portugal
987.570 hours of training
50 hours per person/year
75.000 participants
600 people per day
10 Mill eur of investment
500 eur by employee
50% internal training
52% International
20% leadership programs
13
Visions
Mutual introduction
Working in teamsIntegration
Knowledge
Pride belongingin
Attraction to the Project
INTEGRATION 14
Results