Logan City Environmental Health Plan · Logan City Environmental Health Plan . ......

Logan City Environmental

Health Plan 2014-2017

LCC_DOCS-#8962753-v6-STRATDOC3_-_Logan_City_Environmental_Health_Plan_2014-2017.docx of 39

Document Control

Strategic Document Type

Corporate Plan link

Start/ End date

Review date

SLPT endorse

date

Council endorse

date

Legislative requiremen

t

QBL Outcomes

Community Consultation

Direction setting Strategising Actioning

Vision Outcome

Priority area

Priority Focus l

26/6/14 Yes No

Social Economic Environment Governance

Yes No

Related Documents Name DM Link DM Number Environment & Sustainability Branch 2013/2014 Business Plan

8163873

Logan Public Health Plan 2391231 Logan Public Health Plan Evaluation Report 6442033

File Location: DM File 596766-1 Document ID: DM# 8962753 Amendment History Version Number

Description of Change Author/Branch Date

1 Draft Plan for Internal Consultation M.Nguyen, E&S 29/4/14 2 Inclusion of Internal Stakeholder Feedback M.Nguyen, E&S 9/5/14 3 Final draft Plan to be Presented to SLPT M.Nguyen, E&S 10/6/14 4 Incorporation of feedback from SLPT C.Moffat, E&S 03/7/14 5 Incorporation of input from Logan Water at DCEO request C.Moffat, E&S 21/7/14 6 Finalisation of feedback from Logan Water and editing

Mayoral introduction C.Moffat, E&S 22/7/14


CONTENTS

I. Introduction ................................................................................................................................ 4

Message from the Mayor .................................................................................................................... 4

Executive Summary ............................................................................................................................. 4

Why we need an Environmental Health Plan...................................................................................... 5

How was the Environmental Health Plan Developed?........................................................................ 7

Implementing the Environmental Health Plan .................................................................................... 7

II. Strategic Fit ................................................................................................................................. 7 III. Vision - Where do we want to be? ............................................................................................. 8 IV. Outcomes ................................................................................................................................... 8 V. Policy Position............................................................................................................................. 8

VI. Where are we now? ................................................................................................................... 8 VII. Where are we going? ............................................................................................................... 10

Financial Impacts ............................................................................................................................... 11

VIII. Key Priority Areas ..................................................................................................................... 11 Communicable and Non-Communicable Disease Prevention .......................................................... 11

Food Safety Promotion...................................................................................................................... 12

Environmental Health Assessment and Licensing ............................................................................. 13

Catchment Management and Recreational Water Quality............................................................... 13

Disaster Management and Community Recovery ............................................................................ 13

Environmental Protection and Waste Management ........................................................................ 14

Public Health and Amenity ................................................................................................................ 15

Environmental Health Promotion and Legislation Advocacy ............................................................ 17

IX. Environmental Health Action Plan ........................................................................................... 19 Key Priority Area: Communicable and Non-Communicable Disease Prevention .................... 19

Key Priority Area: Food Safety Promotion ............................................................................... 22

Key Priority Area: Environmental Health Assessment and Licensing ....................................... 25

Key Priority Area: Catchment Management and Recreational Water Quality ......................... 26

Key Priority Area: Disaster Management and Community Recovery ....................................... 28

Key Priority Area: Environmental Protection and Waste Management ................................... 29

Key Priority Area: Public Health and Amenity .......................................................................... 32

Key Priority Area: Environmental Health Promotion and Legislation Advocacy ...................... 37


I. Introduction

Message from the Mayor

The Logan City Environmental Health Plan 2014-2017 marks the beginning of a new chapter for our city's environmental health.

This plan defines key directions, strategies and actions for Council that will contribute to positive environmental health outcomes for our City.

Logan City Council is committed to working closely with the community, business operators, and state and federal governments to progress the plan and ensure that real outcomes are being delivered in environmental health, now and into the future.

This is an exciting time for our City, and the Environmental Health Plan 2014-2017 will help all of us build an even better Logan.

Mayor Pam Parker City of Logan

Executive Summary

Environmental health practice is about creating and maintaining environments that promote good public health outcomes within the community including addressing behaviours that impact on these factors. Environmental health also overlaps with the broader environmental protection field in relation to the interface between people and the environment such as inadequate management of air quality, waste, waterways and noise which can all contribute to a wide range of health effects and in particular pose significant risk to the natural environment.

There are a range of environmental health initiatives occurring across all levels of government in Australia, from developing environmental health regulations and standards to managing the physical, biological and chemical hazards that directly impact on people's health. At the local levels, Councils have a statutory responsibility for addressing environmental health standards within their jurisdiction through the administration of legislation, provision of environmental health services and through community education.

For the first time, a specific environmental health strategic document has been developed by Council, the Logan City Environmental Health Plan 2014-2017 (the EH Plan). The decision to develop an Environmental Health Plan was influenced by the recent reduction in the state government allied health professional workforce and subsequent removal of allied health and preventative health services and programs. By refocussing and narrowing the scope to environmental health, it provides


a strategic framework for the delivery of Council services as opposed to the wider scope of the previous Public Health Plan which included initiatives and outcomes over which Council had little influence.

The main purpose of the EH Plan is to articulate the services that Council strives to provide that contribute to positive public health and environmental health outcomes for the community. The EH Plan provides a consistent, coordinated and professional approach to delivering environmental health services for Logan City. The delivery of the EH Plan will also provide a strategic platform for the activities and priorities of environmental health services for the next three years.

The EH Plan addresses:

• Logan City Council's statutory responsibilities in relation to environmental health

• important environmental health issues in the community

• environmental health policy at Commonwealth and State government levels

• key priority areas for ensuring the effective delivery of environmental health outcomes for the Logan community, and

• the creation of partnerships both within Council with other government agencies and the wider community that can positively influence the determinants of environmental and public health risks in the community.

The Plan is an important framework for the delivery of environmental health services across Council and provides strategic guidance under the following key priority areas:

• communicable and non-communicable disease prevention

• food safety promotion

• environmental health assessment and licensing

• catchment management and recreational water quality

• disaster management and community recovery

• environmental protection and waste management

• public health and amenity, and

• environmental health promotion and legislation advocacy.

The development of the Plan was led by the Environment and Sustainability Branch in consultation with relevant internal and external stakeholders. The Plan reflects current strengths in the operations as well as opportunities for improvement. Importantly, the plan also recognises proposed State Government legislation reforms for a range of environmental health functions, for an example the management of asbestos complaints.

Objectives and action items recommended in this Plan take into account the current level of resources within Council.

Why we need an Environmental Health Plan There is a range of environmental health initiatives occurring across all levels of government in Australia, from developing environmental health regulations and standards to managing the physical, biological and chemical hazards that directly impact on people's health.

At a national level, the National Environmental Health Council (enHealth) has been formed as the environmental health advisory group. EnHealth is comprised of members from relevant


Commonwealth, State and Territory Departments, Environmental Health Australia (EHA), the Australian Local Government Association, the public health sector and the environmental sector. The body is responsible for the implementation of the Australian National Environmental Health Strategy.

The Department of Health is the primary State Government Department responsible for developing and co-ordinating environmental health policy, projects and legislation in Queensland. The Department of Health works in partnership with other relevant State Departments, local government and industry groups to address environmental health matters.

At a local level, Councils have a statutory responsibility for address environmental health standards within their jurisdiction through the administration of legislation, provision of environmental health services and through community education.

Key legislation administered to manage environmental health at a local level include:

• Disaster Management Act 2003 and Regulation(s)

• Environmental Protection Act 1994, Regulations and Policies

• Food Act 2006 and Regulation(s) and Food Safety Standards

• Public Health Act 2005 and Regulation

• Local Government Act 2009

• Public Health (Infection Control for Personal Appearance Services) Act 2003 and Regulation(s)

• SEQ Water Distribution Retail and Restructuring Act 2009

• Sustainable Planning Act 2009, Regulations and Policies

• Waste Reduction and Recycling Act 2011, and

• Water Supply (Safety and Reliability) Act 2008.

The Logan City Environmental Health Plan is an important strategic document to better manage Council’s statutory and community service obligations in relation to environmental health issues in our community.

The key priority areas in managing environmental health include:










How was the Environmental Health Plan Developed? Given the broad scope of environmental health service delivery across Council and the desired outcomes, it was recognised that the Plan should not be developed and implemented by Council's Environmental Health Program alone. For this reason, a collaborative and integrated planning approach was undertaken to identify the services Council already deliver and their alignment to addressing environmental health challenges over the next three years. By working collaboratively with internal and external stakeholders, it is envisaged that partnerships will be created and will foster an environment to continue to improve upon and support good environmental health and wellbeing outcomes for years to come.

Implementing the Environmental Health Plan Implementation, monitoring and review of the Plan are essential components of the planning process to ensure tangible environmental health outcomes are achieved for the community. The Environmental Health Program in collaboration with key stakeholders will lead the implementation of the Plan over the next three years. The Environmental Health Program will coordinate reporting and ensure quarterly progress reports are made through Council’s Operational Plan reporting process and regular reports are presented to full Council via the Parks, Health, Environment and Sustainability Committee.

II. Strategic Fit

From Council’s Corporate Plan 2013 – 2018, Council’s vision is Building Our Communities, Our Businesses and Our Pride. Council's organisational mission is to make a positive difference in people’s lives through the quality of services we provide. The development of the Environmental Health Plan addresses a number of key priority areas impacting on the environmental health status of the community today and into the future. The table below highlights the environmental health priorities which aligns with Logan City Council's Corporate Plan.

Building our Environment

• Catchment and recreational water quality management • Provision of waste management and recycling services for

the community Building our Service Excellence • Provide safe, reliable and sustainable water and

wastewater services for the benefit of the Logan community.

• Environmental health assessment and licensing • Food safety promotion and the Eat Safe Logan Program • Investigation and resolution of customer requests • Advocacy, partnership and regional collaboration

Building the wellbeing of our communities

• Environmental health promotion • Healthy city planning • Disaster management • Provision of immunisation services • Provision of animal management services • Pest management and weed control programs

Managing Growth in Our City • Provision of plumbing and drainage services • Compliance services associated with development and

illegal land use


III. Vision - Where do we want to be?

The Logan City Environmental Health Plan 2014-2017 provides the framework for Council to work collaboratively with the state government, business operators and residents on public and environmental health issues to reduce red tape for industry, to improve environmental health performance and the quality of life for people who work and/or live in Logan City.

Ultimately we want to build a healthy community committed to a clean, green city.

IV. Outcomes

The Plan sets out Logan City Council's environmental health objectives for the next three years. The main purpose of the plan is to articulate the services that Council strives to provide that contribute to positive public health and environmental health outcomes for the community. The plan also provides a pro-active, strategic approach to managing public/environmental health issues across the city.

The Plan will address:

• Logan City Council's statutory responsibilities in relation to environmental health

• environmental health issues of importance to the community

• environmental health policy at Commonwealth and State government levels

• relevant priority areas in Council's Corporate Plan

• key priority areas for ensuring the effective delivery of environmental health outcomes for the Logan community, and

• the creation of partnerships both within Council with other government agencies and the wider community that can positively influence the determinants of environmental and public health risks in the community.

V. Policy Position

Logan City Council is committed to working collaboratively with the state government, business operators and residents to address environmental health issues and improve the quality of life for people who work and/or live in Logan City.

VI. Where are we now?

Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity (WHO, 1948). Many factors combine together to affect the health of individuals and communities. Whether people are healthy or not, is determined by their circumstances and environment. To a large extent, factors such as where we live, the state of our environment, genetics, our income and education level, and our relationships with friends and family all have considerable impacts on health and are referred to as the determinants of health (refer Figure 1). Individuals are unlikely to be able to directly control many of the determinants of health.


Figure 1: Determinants of Health

A healthy city is one that improves its environment and expands its resources so that people can support each other in achieving their highest potential. A healthy city is conscious of health as a municipal issue and is striving to improve it (WHO, 1995).

Environmental health sits within the broader scope of public health. The field of environmental health relates to all aspects of human health, including quality of life that are determined by physical, chemical, biological, social and psycho-social factors in the environment. It also refers to the theory and practice of assessing, correcting, controlling and preventing those factors in the environment that have the potential to adversely affect the health of present and future generations.

Essentially environmental health practice is about creating and maintaining environments that promote good public health outcomes within the community including addressing behaviours that impact on these factors. Environmental health also overlaps with the broader environmental protection field in relation to the interface between people and the environment such as inadequate management of air quality, waste, waterways and noise which can all contribute to a wide range of health effects and in particular pose significant risk to the natural environment.

Health and Wellbeing

Economic Environment

Natural Environment

Social / Cultural Environment

Built Environment


Figure 2: Relationships Between the Related Fields

While state and federal governments also hold responsibility to ensure the health and wellbeing of the population, it is often local government that directly delivers the services that protect the community from issues such as contamination of food, water or land, or inadequate waste disposal. Within Logan City Council, services with positive environmental health outcomes are delivered by a range of different branches and programs. The services include, but are not limited to development assessment, erosion and sediment control during development, noise assessment, licensing of a range of activities and businesses, food safety, catchment management, immunisation, waste management and litter management.

Positive public health and environmental health outcomes for the community are also being addressed through various other strategies and initiatives that have been developed by Logan City Council. The Active Logan Strategy 2010-2013, Logan: City of Choice 2013-2015, the Logan Planning Scheme and the Economic Development Strategy are some examples that focuses on improved infrastructure, economic development and improvement of the city's general health and well-being. The outcomes of these initiatives will continue to improve the overall health and wellbeing of the City.

Logan City Council’s Water Netserv Plan is another key initiative that supports positive environmental health outcomes for the Logan Community. Council’s Water Netserv Plan aims to ensure water and wastewater services are safe, reliable and secure; provide for strategic planning of water operations; ensure water and wastewater service planning is integrated with land and infrastructure planning and manage our water and wastewater services in an ecological and sustainable way.

VII. Where are we going?

The Logan City Environmental Health Plan provides a consistent, coordinated and professional approach to delivering environmental health services for Logan City Council. The delivery of the Plan will also provide strategic platform on the activities and priorities of environmental health services for the next three years.

The objectives of the Logan City Environmental Health Plan 2014-2017 are to:

1. Develop a creative, clear and cohesive framework for proactively managing public/environmental health issues across the city, and

2. Establish clear objectives and policy priorities in relation to environmental health for the next three years.

Public Health

Environmental Health

Environmental Protection


The Plan outlines key strategies and action items for current and emerging environmental health issues to be addressed by Council. The key objectives and action items were developed in consultation with internal stakeholders and take into consideration Council’s statutory responsibilities for environmental health, community health needs and relevant Council policies and strategic directions.

Objectives and actions are detailed for the following key priority areas:









Financial Impacts There are no additional costs to Council associated with this EH Plan. Of the 55 identified initiatives in the action plan, 39 are existing services / programs funded through Council's approved recurrent budget. The remaining 16 initiatives involve enhancing existing services or activities are intended to be funded via savings from efficiencies / continuous improvement. Any future initiatives associated with the implementation of the EH Plan will be subject to Council's annual budgetary approval processes.

VIII. Key Priority Areas

Communicable and Non-Communicable Disease Prevention Logan City Council is committed to enhancing and protecting the health and well-being of our community. Communicable disease is a health priority for Logan City Council. The challenge for Logan City Council, in collaboration with relevant stakeholders is to monitor, prevent and control emerging communicable disease within the community through the implementation of targeted strategies such as surveillance and risk assessment of communicable diseases.

The Logan City Disaster Management Plan 2014 indicates that the risk of epidemics and pandemics of communicable diseases in Logan City is low. The communicable disease potential risks identified include:

• communicable diseases commonly found in the general population such as vaccine preventable illness, influenza, foodborne illness, or water-borne diseases, and

• settings for a potential disease outbreak (locations such as childcare centres, schools, aged care facilities, petting zoos and event-specific locations).

Logan City Council will continue to work collaboratively with relevant stakeholders to manage communicable disease in our community through the implementation of various strategies currently in place within Council and policy networks established with state government.

Under Council's Animal Management Strategy 2013-2018, Council promotes responsible pet ownership which includes the vaccination of all domestic animals to help prevent the spread of zoonotic diseases. The Council also has strict protocols with regard to the management of his Animal Management Centre to prevent the transmission of zoonotic diseases whilst animals are in Council's care.


Non-communicable diseases are not passed from person to person and are often of long duration and generally slow progression. The five main types of non-communicable diseases are cardiovascular disease, cancers, chronic respiratory diseases, diabetes and mental health disorders.

Logan City Council is committed to improving the health and wellbeing of the Logan community. The Active Logan Strategy 2010-2013 has played an important part in meeting the city's sport and recreation needs and promoting preventative health messages. The strategy's objective is to encourage and promote sport, recreation and physical activity opportunities for the community to work towards a healthier and more physically active community.

The Logan: City of Choice 2013-2015 addresses social health indicators such as housing, education, economic opportunity and community connectedness. The City of Choice Plan is a two-year action plan that provides clear direction on how to achieve positive outcomes for everyone living and working in Logan. The Plan identifies opportunities relating to the following key themes:

• education

• employment

• housing

• safety

• social infrastructure, and

• transport.

Logan City Council is committed to working closely with the community, business and the state and federal governments to progress the plan and ensure that real outcomes are delivered relating to the key themes. The successful delivery of the outcomes under Council's City of Choice Action Plan will impact upon health indicators for the Logan community and ultimately deliver environmental health outcomes for the current and future residents of the city.

Food Safety Promotion Regulation of the production and sale of food is critical in preventing food-borne illness in the community. In Queensland, the provision of food that is both safe and suitable for human consumption is regulated under the Food Act 2006. The Food Act 2006 is Queensland’s primary legislation relating to food safety and standards.

The Food Act aims to protect public health and safety relating to the handling and selling of food and securing the safety and suitability of the food to ensure that food for sale is safe and suitable for human consumption, and prevent misleading conduct that could impact on consumer confidence.

Logan City Council is an administrating authority under the Food Act and is therefore responsible for enforcing the requirements of the Act across all food businesses in the city. Ensuring that food safety standards are complied with calls for a pro-active monitoring and surveillance program as well as food regulatory compliance activities.

Eat Safe Logan is a food business rating scheme that was implemented by Logan City Council in 2011. The implementation of Eat Safe Logan has empowered the community to make informed decisions on where they eat and assisted Logan City Council to identify food businesses that require increased regulation and education to ensure the delivery of safe food to the community.

The Environmental Health Program recognises that a collaborative and pro-active educational approach to food safety is a priority along with effective regulatory enforcement.


Environmental Health Assessment and Licensing Environmental Health Assessment is a key function area for the assessment of environmental health related licences and permits. Environmental health assessment ensures that certain activities are undertaken in a manner that ensures the protection and safety of persons and prevents harm to property and environment.

The range of applications is broad and varied and include:

• food business applications – involving new food business licence applications, amendment of food business licences, change of ownership, mobile food licences, foot path dining permits and the restoration of expired or cancelled food licence

• temporary food applications – food stalls attending markets and events

• non-residential property information and inspection services for licensed premises

• food safety program accreditation applications – high risk food businesses that are required to develop a food safety program

• environmental authorities - conducting application assessment, transfers and amendments on ERA activities;

• local law licences –assessment of a range of local law activities including outdoor events, markets, commercial kennels/catteries, itinerant vending, animal vending, dangerous fencing, animal slaughtering, relocatable home parks, prescribed accommodation, and commercial swimming pools.

Catchment Management and Recreational Water Quality Environmental health hazards associated with waterway catchments and recreational water facilities vary in degree, depending on the nature of the water body and the water type. Chemical and microbial contamination (eg. bacteria, parasites, viruses and algal blooms) pose the most significant threat.

The contamination of recreational water facilities, in particular commercial swimming pools and spas can pose a significant health risk which can result in a large scale of disease outbreak if the water quality is not properly maintained. Disease causing organisms can thrive in pool water that has not been properly treated and give rise to eye, ear, skin and intestinal infections. In addition, improper management of chemicals used to control water quality can cause health issues from skin rashes and conjunctivitis to burns and poisoning.

Monitoring recreational waterways for human risk allows Logan City Council to understand the quality and the suitability of waters for recreational use. Recreational water monitoring provides key information needed which Council can use to notify the public if waterways are found unsuitable for recreational use. Human health risks associated with the recreational use of waterways are managed in accordance with the Public Health Act 2005. Recreational waterways monitoring is undertaken in line with the National Guidelines for Managing Risks in Recreational Water. The guidelines have been developed as a tool to assist local government to develop standards for the management of quality of coastal, estuarine and fresh waters used for recreation.

Disaster Management and Community Recovery Logan City Council has a critical function in mitigating public health risks during the initial response to a declared disaster, including the community recovery phase. Logan City Council has developed the Local Disaster Management Plan 2013 in accordance with the Disaster Management Act 2003 and Local Disaster Management Guidelines 2012. The Local Disaster Management Plan has been approved by Logan City Council, as required in Section 80 of the Disaster Management Act 2003. In developing the Local Disaster Management Plan, Logan City Council has ensured that it has the ability to provide


equipment and a suitable number of trained persons in the event of an emergency situation or a disaster in the Logan City Council area.

The Local Disaster Management Plan’s focus is to minimise the effects of disasters or significant emergencies on the Logan community by providing a coordinated, risk managed approach involving:

• prevention

• preparedness

• response, and

• recovery strategies at local, state and federal government levels.

Logan City Council is equipped to prepare, respond and recover from the adverse impacts of a natural disaster. From an environmental health perspective this includes the need to conduct assessments after a disaster event to identify and address risks relating to drinking water, communicable diseases, food safety, wastewater management, disease-causing vectors, management of solid waste and hazardous materials, and waterway contamination and recovery.

Logan City Council is a key member of the South Eastern Queensland (SEQ) Water Supply System which provides water and wastewater services to the residents and business throughout the city boundaries. As a member of the SEQ Water Supply System, we are bound by the Bulk Water Supply Code, key contracts, shared operating protocols with other members of the system and are required to maintain a Water and Wastewater Emergency Response Plan (WWERP).

The WWERP provides the foundation for effective incident and emergency management and in particular, emergency response and recovery. Accordingly, under the Bulk Water Supply Code (Chapter 6), all SEQ Water Supply Participants must:

• Comply with Seqwater Emergency Response Plan (Seqwater ERP); and

• Develop an internal ERP consistent with the Seqwater ERP.

On 1 July 2012, LCC became responsible for the water and wastewater assets located within the boundaries of the Logan City Local Government Area. This plan has been developed to align with the organisational structure, policies, procedures and practices within this operating environment.

The latest Seqwater ERP was approved by the Minister of Energy and Water supply on 18 December 2013, and Council’s WWERP has been formulated to comply with the latest requirements.

Environmental Protection and Waste Management Environmental protection is a key area for Council. Environmental health has an area of overlap with the broader environmental protection field. From an environmental health perspective, the environmental protection components broadly relate to the interface between people and the environment such as inadequate management of air quality, waste, waterways and noise which can all contribute to a wide range of health effects and in particular pose significant risk to the natural environment. Council undertakes a range of natural environment / ecosystem management programs which are not included in the scope of this Plan such as biodiversity and revegetation, energy and climate change, land conservation programs etc.

The Environmental Protection Act 1994, Waste Reduction and Recycling Act 2011 and Council's Local Laws are important statutory tools used by Council to regulate activities through an ERA environmental authority process which may have harmful environmental impacts and to manage potential environmental risks and / or incidents that may occur more broadly in the community. Using a regulatory framework and working with the community through education and creating an awareness of the environment, provides a mechanism to reduce or eliminate potential harm to the environment.


Logan City Council has developed a Waste Reduction and Recycling Plan 2013-2016. The strategy focuses on three main areas:

• minimising waste generation

• providing cost effective levels of service and infrastructure, and

• reducing environmental impacts of waste generation and disposal.

Logan City Council provides essential waste management services to the local community, while simultaneously striving to achieve positive environmental, social and economic outcomes in its day-to-day operations of; collection, transfer, recycling, reuse and disposal of the city waste. In this regard, Council operates five transfer stations across the city. Council is committed to ensuring that its waste facilities and services keep up to speed with population growth and effectively assist in minimising waste going to landfill. The Waste Reduction and Recycling Plan plays an important part in setting Council's strategic direction to meet the City's future waste and recycling needs.

Public Health and Amenity Council is responsible for the management of local government defined public health risks in the community under the Public Health Act 2005, Public Health (Infection Control for Personal Appearance Services) Act 2003 and Local Law No 10 (Public Health) 1999. To meet these responsibilities, Logan City Council will continue to prevent, control and manage the risk to public health by addressing the current priority areas including:

• management of complex hoarding/squalor issues in the community

• prevention and control of harbourage and breeding of vermin

• management of nuisances in relation to smoke nuisances, open fires and vegetation, and unsightly premises

• continuous improvement in surveillance activities of high risk and non-high risk personal appearance services

• management of asbestos related complaints in non-workplace settings

• assessment, inspection and monitoring and compliance of commercial and residential plumbing and drainage works, and

• managing the provision of potable water and wastewater treatment services throughout the community.

Drinking Water Quality Management

Logan City Council is committed to managing its drinking water systems to provide safe, high quality water services that ensure the protection of public health and the environment for our community. The Water Supply (Safety and Reliability) Act 2008 (the Act) is the primary legislation that governs the protection of public health through water quality monitoring, reporting and ensuring that an approved Drinking Water Quality Management Plan is in place. The core objectives of Council’s Drinking Water Quality Management Plan directly align with the Logan City Council’s strategic priority of Building our Service Excellence.

Council is committed to:

• Manage the drinking water quality at all points along Council's distribution network up to the point of delivery to both residential and non-residential customers, using best practice methods


• Use a risk-based approach in which potential threats to water quality are identified and managed using appropriate control measures

• Maintain regular monitoring of the quality of drinking water and effective reporting mechanisms to promote community confidence in the drinking water supply

• Ensure effective incident and emergency response plans are in place

• Maintain awareness of emerging technologies and undertake investigative studies to understand and continually improve our drinking water quality system performance

• Contribute to setting and meeting industry regulations, standards and guidelines relevant to public health and the drinking water cycle

• Continually improve our practices by reviewing our performance against corporate commitments and industry benchmarks

• Ensure all employees involved in the supply of drinking water are aware of this policy and understand how they can directly contribute to achieve its' goals, and

• Communicate this policy to the local community and encourage their involvement with water quality issues.

We continue to implement and maintain a Drinking Water Quality Management system that is consistent with the Australian Drinking Water Guidelines in order to effectively manage associated risks and to meet legislative and regulatory requirements and protect public health.

Trade Waste Management

Logan City Council recognises the need to manage trade waste to protect public health, the community, our employees, our infrastructure and the environment. The Water Supply (Safety and Reliability) Act 2008 controls allocation and planning of water resources, water approvals and licensing.

The SEQ Water Distribution Retail and Restructuring Act 2009 prescribes that Council should include information pertaining to the management of trade waste within its Water Netserv Plan Part B.

Logan City Council’s Netserv Trade Waste Management Plan supports the aforementioned requirement and directly aligns with Council’s Corporate Priority of Building our Environment. Activity outlined within this plan will assist Council to minimise the environmental impacts of our services.

Council’s commitment to managing and controlling the discharge of trade waste into existing and future reticulation networks is accomplished by:

• Facilitating an environmentally responsible conveyance and treatment service for commercial and industrial liquid waste in a manner which safeguards our infrastructure

• Protecting and preserving the health and safety of our employees and the public through regulating and monitoring the quality and quantity of trade waste

• Recovering the full cost of services provided by Logan City Council to industrial and non-residential trade waste generators including the cost of treatment and maintenance to the wastewater system

• Providing advice and support to existing and future trade waste generators

• Promoting cleaner production strategies through a hierarchy of:

- waste prevention or waste avoidance


- reuse or recycle waste, waste to energy, and

- treatment and disposal of waste.

We manage and maintain a trade waste management system that is consistent with the Australian Sewage Quality Management Guidelines in order to effectively manage associated risks of our wastewater services in compliance with legislative requirements.

Wastewater Network Maintenance and Management

Logan City Council’s wastewater network is critical to ensuring the effective transport of waste for our community. Council is focussed upon optimising maintenance practices for the wastewater network, and our mechanical and electrical assets (which is comprised of 2100 kilometres of mains and 150+ wastewater pumping stations) to ensure the ongoing provision of this service.

Across our water and wastewater services, we acknowledge the need to adopt strong environmental management practices that underpin positive environmental outcomes for the community. As a part of this commitment Council:

• Sets and review measurable environmental objective and targets

• Minimise or prevent pollution by seeking best practice for water and wastewater management

• Provide the necessary resources and training to ensure our environmental objectives are met

• Minimise waste, greenhouse gas emissions, water and energy use to the extent that is practicable

• Monitor and comply with all applicable environmental legislation

• Maintain an open communications approach with stakeholders about our environmental performance

• Work in partnership with the community and other key stakeholders to enhance and protect the city’s environment, whilst respecting its cultural social and economic values.

Wastewater Treatment

Council’s Wastewater Treatment Operations is key program that supports the effective treatment of waste for the Logan community. Council manages, operates and maintains four wastewater treatment plants at Loganholme, Beenleigh, Flagstone and Jimboomba. Each plant is governed by specific development approval licence conditions to which Council must comply.

As an illustrative example, Loganholme wastewater treatment plant treats about 17000 – 18000 mega litres of raw sewage a year. It is through the management and operation of these key assets that Council minimises the environmental impacts of untreated waste for the Logan City Community.

Environmental Health Promotion and Legislation Advocacy One of the biggest challenges in environmental health is conveying the basic concepts of environmental protection, toxicology and public health in a manner which is able to be easily understood in order to modify behaviours and improve outcomes. Effective environmental health promotion requires a collaborative effort across key stakeholders and engagement with the community itself. In order to drive behaviour modification, the community must first understand the key environmental health issues at hand and be engaged to invoke a sense of ownership. This will then provide Council with better environmental health outcomes for both the individual and community, both now and into the future.

Environmental health advocacy is vital to the attainment of improved environmental health outcomes in the community and environment. Local government is ideally placed to understand the changing


landscape within its community and thereafter advocate for changes to legislation, policies, practices and service delivery and be involved in environmental health decision making to improve health outcomes. To this end, Logan City will continue to advocate to the State and Federal Governments for appropriate legislative and policy reform in relation to environmental health.


IX. Environmental Health Action Plan

Key Priority Area: Communicable and Non-Communicable Disease Prevention Objective: Work collaboratively with other agencies to investigate and control notifiable and other preventable diseases and illness within

Logan City.

Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframe 1.1 Continue to work in partnership

with Queensland Health to investigate and control disease outbreaks within Logan City

Environmental Health Program External Queensland Health – Metro South Unit

Disaster Management Program Health Operations Program

Quantity of alleged food poisoning outbreaks reported to Logan City Council Number of notifiable diseases reported Provision of information and advice to all relevant stakeholders

Ongoing

1.2 Review and update Council's Corporate Business Continuity Pandemic Sub-Plan

Disaster Management Program

Environmental Health Program Health Operations Program External Queensland Health – Metro South Unit

Consultation with Disaster Management to review the Pandemic Sub- Plan Endorsement of updated Pandemic Sub-Plan

December 2014

1.3 Continue to provide disposal facilities for the safe disposal of sharps in the city

Waste Services Branch Environmental Health Program Health Operations Program Parks Branch Road Construction and Maintenance Branch

Number of customer requests for the inappropriate disposal of sharps within the community Quantity of sharps disposed of at Council facilities

Ongoing


Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframe 1.4 Continue to provide an integrated

and holistic approach to managing sharps in Logan through the promotion of best practice sharps disposal in domestic settings and within the general community

Environmental Health Program

Parks Branch Roads Construction and Maintenance Branch Waste Services Branch External Department of Health - Communicable Diseases Branch Queensland Health - Metro South Unit

Quantity of materials distributed Quantity of customer requests (customer service and online) Web changes maintained within Council Educational talks provided to community groups, residents and schools

Ongoing

1.5 Continue to provide immunisation services to the community in line with the Immunisation Blue Print 2013-2015

Health Operations Program Environmental Health Program External Department of Health - Communicable Diseases Branch Queensland Health - Metro South Unit

Number of immunisation clinics conducted per year Immunisation rate within Logan City

Ongoing

1.6 Continue to manage the transmission of zoonotic diseases at the Animal Management Centre through the implementation of the Animal Management Strategy 2013-2018

Health Operations Program External RSPCA Combined Vets of Logan City Biosecurity QLD

Continue to implement strategies outlined in the Animal Management Strategy 2013-2018 Conduct research and ensure current strategies are best practice Continue to provide staff training in recognising the symptoms of diseases that are common to domestic animals and livestock

Ongoing


Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframe 1.7 Manage the risks to people

associated with communicable diseases from petting zoos

External Queensland Health - Metro South Unit

Environmental Health Program Health Operations Program RSPCA

Provision of guidelines to the operators of petting zoos within Logan City Council Educating the community and petting zoo owners on the health risks

Ongoing


Key Priority Area: Food Safety Promotion Objective: Ensure a high standard of food hygiene practices across all food businesses in Logan City.

Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframes 2.1 Review and continue the

implementation of ‘Eat Safe Logan’ Program based on a risk based inspection frequency


External Brisbane City Council Food Business Operators

Risk based frequency of inspections monitored and businesses inspected within the required timeframes

Ongoing

2.2 Promotion of Eat Safe Logan to the wider community

Environmental Health Program Community Engagement and Marketing Media Branch External Brisbane City Council

Quantity of communication channels used for the promotion of Eat Safe Logan Circulating messages through media

Ongoing

2.3 Effectively manage and investigate food safety related complaints in a consistent manner including food borne illness outbreaks and suspected intentional contamination of food

Environmental Health Program External Queensland Health – Metro South Unit

Food Business Operators

Measure levels of food safety compliance Review of customer requests relating to food borne illness outbreaks and foreign matter in food through Pathway

Ongoing

2.4 Manage food safety risks at temporary events and markets to increase food safety and compliance with legislation and standards


Community Engagement and Marketing External Community Event and Market Organisers Food Business Operators Temporary Food Stall Operators

Development and implementation of a temporary food compliance strategy Measure levels of food safety compliance from previous inspections

Ongoing


Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframes 2.5 Provide food safety education

sessions to food stall operators involved in community events within Logan City to assist operators meet legislative requirements and minimise potential food safety risks

Environmental Health Program Community Engagement and Marketing Branch External Community Event Organisers Community groups Food Businesses – including Temporary Food Stall Operators Schools

Quantity of food safety education sessions held by Logan City Council

Ongoing

2.6 Develop culturally diverse food safety initiatives to provide targetted food safety education


Community Engagement and Marketing Branch Community Services Branch External Department of Health - Food Safety Regulation Unit Food Business Operators Professional Translating Services Queensland Health - Metro South Unit

Development and implementation of targetted education programs

June 2015 then Ongoing

2.7 Implement education strategies for businesses in the design, construction and fit out of a fixed and mobile food business to meet food safety standards


Community Engagement and Marketing Branch External Architects and Construction Companies Department of Health - Food Safety Regulation Unit Food Business Operators Queensland Health - Metro South Unit

Improved compliance with food safety standards for all new and refurbished food businesses

June 2015


Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframes 2.8 Develop and disseminate information

kits and guidelines to assist the food industry including charitable organisations, and temporary food stall operators comply with food safety legislative requirements


Community Engagement and Marketing Branch External Charitable Organisations Department of Health - Food Safety Regulation Unit Food Business Operators including Temporary Food Stall Operators Queensland Health - Metro South Unit

Information kits and guidelines distributed to relevant stakeholders

Ongoing

2.9 Manage food safety in Council leased community facilities by implementing a proactive inspection regime for Council leased community facilities that prepare food


Community Services Branch Major Venues & Facilities Branch Parks Branch External Community/Sporting Organisations

All Council leased premises which involve the serving of food are inspected and licensed (if required)

June 2015

2.10 Provide education to food businesses that require a Food Safety Program


Community Engagement and Marketing Branch External Department of Health - Food Safety Regulation Unit Food Business Operators Food Safety Auditors

Information material developed and available to assist food business operators to develop and maintain food safety programs.

June 2015


Key Priority Area: Environmental Health Assessment and Licensing Objective: Provide environmental health assessment and approval for new and existing environmental health licences.

Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframe 3.1 Undertake the assessment and

approval of environmental health related licences and permits associated with development applications


Development Assessment Branch External Developers and Business Operators

All environmental health related development applications processed and approved by Logan City Council to a high quality and within legislative timeframes

Ongoing

3.2 Process approvals for food businesses, temporary food stalls, environmental authorities, non-residential property information applications (PS2 searches), high risk personal appearance service, local law prescribed activities, itinerant vending and kennels and catteries


Animal and Pest Services Branch City Standards Branch External Licensed Business Operators

All applications processed and approved by Logan City Council to a high quality and within legislative timeframes

Ongoing

3.3 Continue to conduct audits and accreditations of food safety programs for high risk businesses


External Food Business Operators, particularly for:

• Child Care Centres

• Caterers

• Aged Care Facilities Food Safety Auditors The Department of Health - Food Safety Regulation Unit

All food safety programs audited by Council's food safety auditors to a high quality and within legislative timeframes

Ongoing


Key Priority Area: Catchment Management and Recreational Water Quality Objective: Enhancing our rivers and wetlands within our community and manage the public health risks associated with access of recreational

waters.

Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframe 4.1 Undertake annual inspections and

conduct water sampling of all commercial swimming pools licensed under Council's Local Law


Commercial swimming pool business operators Logan Water (laboratory services) External Department of Health - Water Quality Unit Queensland Health - Metro South Unit

100% of Council licensed premises inspected annually Water quality results monitored and documented in council database to assist to identify high risk trends

Ongoing

4.2 Develop and implement a Recreational Waterways Monitoring Program to identify and manage public health risks associated with use of recreational waterways

Sustainable City Program

Environmental Health Program Logan Water (laboratory services) Media Branch External Department of Environment and Heritage Protection Department of Health - Water Quality Unit Healthy Waterways

Implementation of a recreational water quality monitoring program Quantity and quality of recreational waters tested Reporting of water quality results from recreational water quality monitoring Public education to manage the risks associated with recreational waterways after incidents that impact on water quality

Ongoing


Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframes 4.3 Working with the community to

support and improve the health and resilience Logan City's creeks and wetlands through the implementation of the Logan Rivers and Wetlands Recovery Plan 2013-2023

Sustainable City Program Environmental Health Program Logan Water (laboratory services) External Department of Environment and Heritage Protection Healthy Waterways

Implementation of action items outlined in the Logan Rivers and Wetland Recovery Plan 2013-2023

Ongoing

4.4 Proactively managing Logan City's wetlands and water bodies through the implementation of the Water Body Asset Management Framework 2014


Environmental Health Program Logan Water Major Venues & Facilities Parks Branch

Management of Council's water body assets in accordance with the Water Body Asset Management Framework 2014

Ongoing


Key Priority Area: Disaster Management and Community Recovery Objective: Collaborate and liaise with relevant stakeholders to provide a coordinated effective environmental health services in relation to

declared disasters in Logan City.

Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframe 5.1 Actively participate in Council’s

Disaster Management and Community Recovery planning and response initiatives particularly in relation to:

- advice regarding the management of evacuation centres

- building assessments

- commercial ERAs

- domestic animal response

- evacuation centre management

- food safety in businesses and in homes

- plumbing and drainage assessments (including sewage inundation)

- public health risk assessment and advice

- rodent and vector control

- waterway contamination and recovery

Disaster Management Program

Animal & Pest Services Branch City Standards Branch Community Engagement & Marketing Branch Community Services Branch Development Assessment Branch (Plumbing and Drainage) Environmental Health Program Logan Water Major Venues and Facilities Branch Media Branch Parks Branch Sustainable City Program Waste Services Branch External Business Operators Department of Environment and Heritage Protection Department of Health General Community Queensland Fire and Rescue Services Queensland Health - Metro South Unit Red Cross RSPCA State Emergency Services

Environmental health issues addressed in Council's Environment and Public Health Community Recovery Sub-Plan The Environment and Public Health Community Recovery Committee established and the Sub-Plan approved Development of fact sheets and other education initiatives to address public health risks associated with disasters

Ongoing


Key Priority Area: Environmental Protection and Waste Management Objective: Support the community to minimise their environmental health impacts.

Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframe 6.1 Effectively manage

environmental health issues (air, waste, water, noise and light) within Council's jurisdiction in a consistent manner

Environmental Health Program City Standards Branch

Logan Water Sustainable City Program Waste Services Branch External Business Operators Community Members Department of Environment and Heritage Protection Department of Transport and Mains Road Workplace Health and Safety Queensland

Development of a suite of environmental health service standards All customer service requests investigated and resolved within the agreed corporate timeframes

Ongoing

6.2 Continue to provide a 24 hour, 7 day a week emergency response service for environmental health incidents within the scope of Council's legislative responsibilities


City Standards Branch Customer Service Branch Logan Water External Department of Environment and Heritage Protection Queensland Fire and Rescue Services Queensland Health - Metro South Unit Queensland Police Services

All emergency response service calls investigated and resolved within the agreed corporate timeframes

Ongoing


Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframes 6.3 Prevent environmental and

health risks through effective management of contaminated land sites in the community

Environmental Health Program Sustainable City Program External Department of Environment and Heritage Protection

Completion and implementation of a new administrative procedure for contaminated land All contaminated land notifications occur within the legislated 28 day timeframe

Ongoing

6.4 Develop and implement an integrated litter prevention action plan to support the Logan Rivers and Wetlands Recovery Plan 2013-2014


City Standards Branch Parks Branch Roads Construction and Maintenance Waste Services Branch

Reduce the amount of litter and illegal dumping found in the city’s waterways Minimise the economic, environmental, social and health issues associated with litter

Ongoing

6.5 Minimise waste generation, provide cost effective levels of waste and recycling services and infrastructure and reduce the environmental impacts of waste generation through the implementation of the Waste Reduction and Recycling Plan 2013-2016

Waste Services Branch Environmental Health Program Sustainable City Program

Implementation of action items listed in the Waste Reduction and Recycling Plan 2013-2016

Ongoing

6.6 Ongoing administration of a Memorandum of Understanding (MOU) with relevant charitable organisations to manage and control the use of donation charity bins in Logan

Local Laws Program

National Association of Charitable Recycling Organisations Inc.

Ongoing implementation of a MOU regarding the management and control of donation charity bins

Ongoing


Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframes 6.7 Provide industry education and

implement compliance action to reduce erosion sedimentation associated with development sites in Logan City

Development Compliance Program

Development Assessment Branch Environmental Health Program Sustainably City Program

Implementation of the Erosion and Sediment Control Proactive Compliance Program Education of developers with regard to erosion and sediment control strategies

Ongoing

6.8 Management of declared pest plants / weeds in accordance with Council's Pest Management Strategy 2014-2017

Animal and Pest Services Branch Environmental Health Program Sustainable City Program

Implementation of the actions in accordance with Council's Pest Management Strategy 2014-2017

Ongoing


Key Priority Area: Public Health and Amenity Objective: Manage public health issues in the city through the provision of safe, reliable and sustainable water and wastewater services, and the

effective education, complaint investigation and enforcement action associated with public health risks.

Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframe 7.1 Manage nuisances in relation

to vegetation and unsightly conditions on private property in accordance with Council's local laws

City Standards Branch Environmental Health Program

All customer service requested and investigated and resolved within the agreed corporate timeframes

Ongoing

7.2 Strengthen public health intervention and initiate a humanitarian response to assist with the management of complex hoarding/squalor issues in the community


Animal and Pest Services City Standards Branch Waste Services Branch External Centacare Specialist Cleaning Services Cleaning Contractors Community Service Agencies Department of Communities Magistrates Court Mental Health Service Providers Queensland Police Service

Development of guidelines to respond to complex customer requests Implementation of protocols/Memorandum of Understanding (MOU) with other agencies, eg Queensland Police, Dept of Communities (Child Safety), Magistrates Court community service agencies A list of preferred suppliers / cleaning contractors established Investigation and resolution of customer requests in a sensitive yet timely manner

December 2014

June 2015

June 2015

Ongoing

7.3 Manage residential smoke nuisances and open fires in Logan City

City Standards Branch

Environmental Health Program External Queensland Fire and Rescue Service

All customer service requested and investigated and resolved within the agreed corporate timeframes

Ongoing


Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframes 7.4 Ensure that high risk personal

appearances (eg tattoo parlours) operate in accordance with legislative requirements of Public Health (Infection Control for Personal Appearance Services) Act 2003


External Business Operators Department of Fair Training Department of Health - Communicable Diseases Branch Industry Groups Queensland Police Service

Annual inspections conducted to ensure public health standards are achieved and maintained Education initiatives implemented to up skill operators on infection controls

Ongoing

December 2015

7.5 Develop a proactive assessment and education program for non-high risk personal appearance services, eg nail salons, hairdressers, beauty therapists etc


Community Engagement and Marketing Branch External Business Operators Department of Health - Communicable Diseases Branch Industry Groups Local Government Association of Queensland Professional Translating Services Queensland Health - Metro South Unit

Development of a suite of education materials to provide to business operators Conduct of proactive inspections of identified businesses

June 2015 then ongoing


Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframes 7.6 Continue to work

collaboratively with Queensland Health and Workplace Health and Safety Queensland in managing asbestos related complaints in non-workplace settings


City Standards Branch Parks Branch Roads Construction and Maintenance Branch Waste Services Branch External Department of Health - Environmental Health Branch Local Government Association of Queensland Queensland Health Metro South Unit Workplace Health and Safety Queensland

Quantity of asbestos customer requests received by Logan City Council Quantity of asbestos referrals sent to Queensland Health Metro South for investigation Resolution of asbestos related complaints to the customers' satisfaction

Ongoing

7.7 Manage public health risks associated with compliance of domestic and commercial waste water systems including plumbing and drainage, rainwater tanks, onsite sewage treatment facilities and backflow prevention devices

Building and Plumbing Services Program

Environmental Health Program Logan Water External Department of Environment and Heritage Protection

All plumbing assessment and inspections are conducted within agreed corporate timeframes All customer service requested and investigated and resolved within the agreed corporate timeframes

Ongoing


Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframes 7.8 Review and ongoing

management of Logan City Council’s Drinking Water Quality Management Plan

Water Product Quality Program External Community Members Department of Energy and Water Supply (DEWS) Department of Health - Water Quality Unit Other SEQ Water Service Providers Seqwater

Number of water quality complaints per 1000 properties Percentage compliance with drinking water quality aesthetic parameters in the Australian Drinking Water Quality Guidelines Percentage compliance with drinking water quality health related guidelines Percentage compliance with NHMRC microbiological guidelines within the Australian Drinking Water Quality Guidelines

Ongoing

7.9 Review and ongoing management of Logan City Council’s Trade Waste Management Plan

Water Product Quality Program External Commercial and industrial major trade waste generators Community Members Department of Environment and Heritage Protection

Compliance sewer admission limits and license conditions for generators

Ongoing

7.10 Completion of Environmental Audits at key wastewater sites

Water Business – Water Product Quality Branch

External Community Members Department of Environment and Heritage Protection

Percentage of scheduled audits completed

Ongoing

7.11 Develop, review and update Environmental Authority (EA) conditions and associated management plans for new and existing wastewater treatment plants

Water Business – Water Product Quality Branch

The Logan City community Department of Environment and Heritage Protection

Compliance with DEHP licences (number of Infringement notices received)

November 2014

7.12 Monitor and manage the performance of treatment facilities and resources

Water Business – Treatment Operations Program

The Logan City community Department of Environment and Heritage Protection

100% compliance with long term effluent standards

Ongoing


Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframes

7.13 Manage and maintain the water and wastewater environmental management system

Water Business – Water Product Quality

Environment and Sustainability Branch External Community Members Department of Environment and Heritage Protection

Notifiable wastewater overflows reported to DEHP per 100KM main 100% notification of major incidents to DEHP (within 24 hours)

Ongoing

7.14 CCTV surveys of the existing wastewater reticulation network

Water Operations Logan Water Branches External Community Members

Number of wastewater reticulation main breaks and chokes per 100 km of main

Ongoing

7.15 Deliver the Logan Wastewater Junction Replacement Program

Water Operations External Community Members

Number of property connection wastewater breaks and chokes per 1000 properties

Ongoing

7.16 Minimise wastewater overflow and reduce the impacts of stormwater (wet weather) on our wastewater network, customers and the environment

Water Infrastructure Water Operations Water Business External Community Members Logan Water Alliance

Develop wastewater Overflow Management Plan

December 2014


Key Priority Area: Environmental Health Promotion and Legislation Advocacy Objective: Achieve good environmental health outcomes through the promotion and advocacy of environmental health.

Actions Lead Responsibility Key Stakeholder Performance Indicators Timeframe 8.1 Continue partnership and

collaboration with external stakeholders on regional strategic regional and state-wide working groups including Environmental Protection Interagency Group, Public Health and Food Safety Group, interagency meetings that advocate for environmental health


External Department of Environment and Heritage Protection Department of Health Environmental Health Australia (Queensland) Griffith University Healthy Waterways Local Government Association of Queensland Queensland Health - Metro South Unit Queensland University of Technology Safe Food Production Queensland SEQ Councils

Working group meetings attended and Logan City Council's position advocated to influence legislation and policy development

Ongoing

8.2 Advocate Logan City Council's position to the State and Federal Governments during legislative reform processes to improve environmental health outcomes for Logan City


External Department of Environment and Heritage Protection Department of Health Environmental Health Australia (Queensland) Local Government Association of Queensland Queensland Health - Metro South Unit SEQ Councils

Submissions made to all environmental health related legislative reform processes

Ongoing


Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframes 8.3 Increase community

awareness and encourage positive behaviour modification through effective environmental health promotion and advocacy including events such as:

- Logan Eco Action Festival (LEAF)

- Logan Careers' Expo

- Food Safety Week

- Team Top Health’s Kids at Work Day

Environmental Health Program Community Engagement and Marketing Branch Community Services Branch Customer Services Branch Media Branch People and Culture Branch Sustainable City Program External Community Members Environmental Groups Environmental Health Australia (Queensland)

Implementation of environmental health promotion campaigns, education programs and projects Development of environmental health education materials Improved environmental health messages regarding services and projects on Council's website Positive media stories or messages circulated in media (including use of social media)

Ongoing

June 2015

June 2015

Ongoing

8.4 Partner with universities to develop a formalised student mentor program for existing environmental health/public health students and be a preferred supplier for work experience


Animal and Pest Services Branch Logan Water People and Culture Branch Sustainable City Program Waste Services Branch External Griffith University Qld University of Technology

Council policies reviewed and streamlined to facilitate student placements Facilitate an engagement process with universities through the implementation of a student mentor program Regular student placements undertaken at Council

June 2015

December 2014

Ongoing

8.5 Conduct customer satisfaction surveys, with internal and external customers, for environmental health activities to identify opportunities for recognition, reward and continuous improvement


Community Engagement Marketing Branch Customer Services Branch Governance Branch People and Culture Branch External Business Operators Community Members (Customers)

Survey process developed and implemented and results informing staff recognition and continuous improvement processes

June 2015 then Ongoing


Actions Lead Responsibility Key Stakeholders Performance Indicators Timeframes 8.6 Identify opportunities to work

with local schools to implement education programs on food safety, water quality, environmental protection, careers days etc


Community Engagement and Marketing Branch City Standards Branch Logan Water People and Culture Branch Sustainable City Program Waste Services Branch External Local schools (state and private/independent)

Implementation of an environmental health education program in local schools

December 2015


Logan City Environmental Health Plan · Logan City Environmental Health Plan . ......

Documents

Transcript of Logan City Environmental Health Plan · Logan City Environmental Health Plan . ......