LO815 - Maintenance Processing -- Operational_Functions

download LO815 - Maintenance Processing -- Operational_Functions

of 185

Transcript of LO815 - Maintenance Processing -- Operational_Functions

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    1/185

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    2/185

    SAP AG LO815 Preface-2

    SAP AG 2001

    Copyright 2001 SAP AG. All rights reserved.

    No part of this publication may be reproduced or transmitted in

    any form or for any purpose without the express permission ofSAP AG. The information contained herein may be changedwithout prior notice.

    All rights reserved.

    Copyright

    Trademarks:

    Some software products marketed by SAP AG and its distributors contain proprietary software

    components of other software vendors.

    Microsoft, WINDOWS

    , NT

    , EXCEL

    , Word

    , PowerPoint

    and SQL Server

    are registered

    trademarks of Microsoft Corporation.

    IBM, DB2

    , OS/2

    , DB2/6000

    , Parallel Sysplex

    , MVS/ESA

    , RS/6000

    , AIX

    , S/390

    ,

    AS/400, OS/390

    , and OS/400

    are registered trademarks of IBM Corporation.

    ORACLEis a registered trademark of ORACLE Corporation.

    INFORMIX-OnLine for SAP and INFORMIX

    Dynamic Server

    TMare registered trademarks of

    Informix Software Incorporated.

    UNIX, X/Open

    , OSF/1

    , and Motif

    are registered trademarks of the Open Group.

    HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C

    , World WideWeb Consortium, Massachusetts Institute of Technology.

    JAVAis a registered trademark of Sun Microsystems, Inc.

    JAVASCRIPTis a registered trademark of Sun Microsystems, Inc., used under license for

    technology invented and implemented by Netscape.

    SAP, SAP Logo, R/2, RIVA, R/3, ABAP, SAP ArchiveLink, SAP Business Workflow, WebFlow,

    SAP EarlyWatch, BAPI, SAPPHIRE, Management Cockpit, mySAP.com Logo and mySAP.com

    are trademarks or registered trademarks of SAP AG in Germany and in several other countries all

    over the world. All other products mentioned are trademarks or registered trademarks of their

    respective companies.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    3/185

    SAP AG LO815 Preface-3

    SAP AG 2001

    Plant Maintenance (PM)

    Level 2 Level 3

    LO100 5 days

    Maintenance Processing:Operational Functions

    LO815 3 days

    Maintenance Processing:Controlling and Reporting

    LO816 3 days

    Preventive Maintenanceand Service

    LO810 3 days

    Document Management

    System

    LO975 3 days

    LO985 3 days

    The Cross ApplicationTime Sheet (CATS)

    CA500 2 days

    Structuring and Managing

    Technical Objects

    LO805 3 days

    InvestmentManagement

    AC020 2 days

    WCM Work ClearanceManagement

    LO820 3 days

    Plant Maintenance

    Classification

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    4/185

    SAP AG LO815 Preface-4

    SAP AG 2001

    Course Prerequisites

    LO100 - Plant Maintenance

    Basic knowledge and experience of PlantMaintenance

    Good working knowledge of Windowsenvironment

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    5/185

    SAP AG LO815 Preface-5

    SAP AG 2001

    Target Group

    Audience:

    Project team members

    Project team leaders

    Duration: 3 days

    Notes to the user:

    The training materials do notconstitute ateach-yourself program.They complement the course

    instructors explanations.Your material includes space for noting down this additional information.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    6/185

    SAP AG LO815 1-1

    SAP AG 2001

    Course goal

    Course content

    Course overview diagram

    Main business scenario

    Course Overview

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    7/185

    SAP AG LO815 1-2

    SAP AG 2001

    Optimize the configuration and structure of yourmaintenance processing

    Understand the application functions withinmaintenance processing in greater detail

    This course will prepare you to:

    Course Goal

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    8/185

    SAP AG LO815 1-3

    SAP AG 2001

    Course Objectives

    At the conclusion of this course, you will be ableto:

    Configure new order and notification types

    Set the most important Customizingparameters for orders and notifications

    Plan capacity

    Use permits

    Utilize a standard workflow in PM

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    9/185

    SAP AG LO815 1-4

    SAP AG 2001

    Unit 4 Planning

    Unit 5 Scheduling

    Unit 6 Completion

    Unit 1 Course Overview

    Unit 2 Workplace and Roles

    Unit 3 Notification

    Preface

    Appendix

    Contents

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    10/185

    SAP AG LO815 1-5

    SAP AG 2001

    Course Overview Diagram

    Course OverviewCourse Overview

    Notification

    Workplace and Roles

    Completion

    Planning

    Scheduling

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    11/185

    SAP AG LO815 1-6

    SAP AG 2001

    Main Business Scenario

    At IDES, the maintenance requirementsshould first be collected and then dealtwith during order processing.

    This process should contain thefollowing steps: notification,planning, scheduling, executionand completion.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    12/185

    SAP AG LO815 1-7

    SAP AG 2001

    Steps in Maintenance Processing

    Maintenanceplanner/supervisor

    Maintenanceplanner

    TechnicianWarehouse clerk

    Prodn. employee

    Maint. plannerNotification

    Completion

    History

    Material usage, orders, notifications, PMIS, usage list

    Work to be performed MaterialResources internal/external Tools

    Order release Capacity levelingPrintout Availability check

    Planned/unplanned material withdrawalExternal procurement

    Time confirmation Tech. completionTech. completion confirmation

    4

    5

    2

    3

    1

    TechnicianSupervisor

    Phase Contents Roles

    Technical object Date

    Description Malfunction

    Planning

    Scheduling

    Execution

    The cycle of maintenance processing consists of five steps: Step 1: Notification of a malfunction or request for a particular task (for example, new construction).

    Step 2: Creation and planning of an order based on the notification. Typical planning tasks include

    creating operations, making reservations for spare parts, and planning execution times.

    Step 3: Order scheduling with availability check, provision of capacity, printing of order papers.

    Step 4: Actual execution of the work requested, including withdrawal of spare parts from the

    warehouse and execution of the order.

    Step 5: Completion of the work actually executed, with completion confirmation and technical

    findings to record the condition of the technical object and possible damage. The order is settled in

    Controlling.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    13/185

    SAP AG LO815 2-1

    SAP AG 2001

    Workplace

    Roles

    Workplace and Roles

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    14/185

    SAP AG LO815 2-2

    SAP AG 2001

    Using the Workplace to provide a standardizedpoint of entry for all required systems.

    Using roles to provide employees with usermenus designed for their specific jobs.

    Business Scenario

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    15/185

    SAP AG LO815 2-3

    SAP AG 2001

    Describe the basic Workplace concept

    Create a customer specific role

    At the conclusion of this unit, you will be able to:

    Workplace and Roles: Topic Objectives

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    16/185

    SAP AG LO815 2-4

    SAP AG 2001

    Course Overview Diagram

    Course Overview

    Notification

    Workplace and RolesWorkplace and Roles

    Completion

    Planning

    Scheduling

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    17/185

    SAP AG LO815 2-5

    SAP AG 2001

    mySAP.com Workplace

    Companyboundary

    Web browser access

    WorkplaceIndustry specific

    Role based

    PersonalizedDrag&Relate

    Market

    place

    single

    sign-

    on

    3.1H

    R/3 4.6FI LO

    HR

    CRMKW

    Business-to-Business

    procurement

    SEM

    APO

    BW

    CFM

    mySAP.com components

    OpenInternetstandards

    R/2

    non mySAP.com3rdparty

    Partners

    SAP

    internal

    external

    mySAP.com Internet services

    Other Internet services

    OtherERP

    Systems

    Technical info

    The mySAP.com Workplace uses a simple, adaptable, and easy-to-use interface. This enablesemployees to access the right information and applications at the click of a mouse. The mySAP.com

    Workplace is defined by the following characteristics:

    Single point of access - using a Web browser to access applications, content, and services

    A personalizedand role-baseduser interface

    Easy integration

    Open access and flexibility

    Universal access at any time

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    18/185

    SAP AG LO815 2-6

    SAP AG 2001

    Role Functions

    SAP user

    Harry Meyers

    Maintenance engineer

    Processing equipment

    ...

    Create equipment

    Change equipment

    Change list editing

    Collective role

    Single role

    Single role

    Harry Meyers user menu

    Leave request

    Processing equipment

    ...

    Employee

    Leave request

    Single role

    Collective role

    When a role is assigned to a user, transactions required for functions appear automatically in the usermenu. This menu appears automatically when the user logs on. Each example role can be easily

    copied and then adapted to individual requirements.

    The example roles are available in the form of Collective roles. Each collective role includes a

    number of Single roles. Each single role contains a group of related transactions.

    You assign one or more collective roles to an SAP user. The collective roles assigned to a user form

    the user menu.

    Example:Harry Meyers works as a maintenance engineer for IDES AG. His role as employee

    means that he needs access to general functions, for example, making a leave request. In his role as

    maintenance engineer he manages technical objects. The collective rolesEmployeeandMaintenance

    engineerare assigned to his SAP user profile, and his user menu is then available.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    19/185

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    20/185

    SAP AG LO815 2-8

    SAP AG 2001

    Create a single role (transaction PFCG)

    Create a menu

    Enter target system / assign role

    Generate authorizations

    Create collective role

    Assign user

    Maintaining Roles

    Process:

    Creating a single role: Activities that form a logical unit (for example, order processing) are groupedtogether to form a single role. You can use individual transactions, parts of the SAP menu, or area

    menus.

    Instead of creating single roles, you can copy and adapt SAP example roles

    (SAP_WP_MAINTENANCE_*).

    Enter target system / assign role: If the transactions for the role are to be performed in another

    system, this must be entered as the RFC destination. The roles can be transported to this system in

    the same step.

    Generate authorizations: You can automatically generate the required authorization profile for each

    role. This can be adapted in expert mode.

    Create collective role: You can do this either in the component system, or - when the Workplace isimplemented - on the Workplace server. The collective role encompasses several single roles.

    Assigning users: Users who perform the same activities are assigned to collective roles. They

    automatically receive the corresponding authorization profile.

    If you use SAPGUI to operate SAP R/3, the roles are created directly in the corresponding R/3

    System. If you use the Workplace to operate R/3, the roles are created on the Workplace server.

    The roles are distributed to the R/3 System in which the transactions are to be performed

    (Component system).

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    21/185

    SAP AG LO815 2-9

    SAP AG 2001

    Example: Creating Maintenance TechnicianCustomer Role

    Example role: maintenancetechnician

    Collective role

    Single role

    Single role

    Single role

    Customer role: maintenancetechnician

    SAP_WP_MAINTENANCE_TECHNICIAN

    SAP_PM_EQM_EQUIPMENT_DISPLAY

    SAP_LO_MD_MM_MATERIAL_DISPLAY

    ...

    Z1_PM-Technician

    Z1_IH_Equipment_Display

    Z1_IH_Material_Display

    ...

    Collective role

    Single role

    Single role

    Single role

    Copy/

    rename

    Process: 1. When maintaining roles (transaction PFCG), search for collective role (for example,

    SAP_WP_MAINTENANCE_TECHNICIAN). We recommend you set a filter (for example,

    SAP_WP_MAINT*) in the search function (F4).

    2. Perform copy function - enter new target role (for example, Z1_PM_Technician) then, for

    example: choose Copy all.In the popup, underNew roles, rename the single roles that are offered

    according to the chosen naming convention (for example, Z1_PM_Equipment_Display).

    3. Assign the required users to the new collective role.

    4. Generate authorizations for each single role.

    5. Enter the target system for each single role (if the role was created, for example, on the Workplaceserver).

    6. UseEnvironment - Overview statusto check the role settings.

    Note: You can download the new collective role as an external file, and then upload it to another R/3

    system.

    You can integrate additional transactions with each single role.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    22/185

    SAP AG LO815 2-10

    SAP AG 2001

    Further Information

    SAP courses:

    MY301 mySAP.com Workplace

    CA940 SAP R/3 Application Security Concept

    Online help

    Basis > Computing Center Management System > Users and

    Roles

    Web sites:

    www.mysap.com

    www.sap.com/miniapps

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    23/185

    SAP AG LO815 3-1

    SAP AG 2001

    Notification category, notification type

    Configuration of notification interface

    Priorities

    Object information

    Catalogs and catalog profile

    Notification

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    24/185

    SAP AG LO815 3-2

    SAP AG 2001

    The notification is used withinmaintenance processing to collectmaintenance requirements.

    At IDES, the notification type Malfunctionreportshould be configured optimally forentering malfunctions. All the screen areasrequired should be available on a singlescreen if possible. All other screen areasshould be accessible using tab pages.

    The entry of malfunctions should also besupported by configuring priorities, anobject information key, and a suitablecatalog profile.

    Business Scenario

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    25/185

    SAP AG LO815 3-3

    SAP AG 2001

    Create a notification type with its mostimportant settings

    Configure tab pages

    Define an action box

    Configure priority types with priorities

    Set up an object information key

    Define catalogs and catalog profiles Define the field selection for notifications

    At the conclusion of this unit, you will be able to:

    Notification: Unit Objectives

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    26/185

    SAP AG LO815 3-4

    SAP AG 2001

    Course Overview Diagram

    Course Overview

    Notification

    Workplace and Roles

    Completion

    Planning

    Scheduling

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    27/185

    SAP AG LO815 3-5

    SAP AG 2001

    Notificationcategory

    Notification

    category

    NotificationtypeNotificationtype

    M1 - Maintenance request

    M2 - Malfunction report

    M3 - Activity report

    G0 - General notification

    Notification Category, Notification Type

    01 - Maintenance notification

    02 Quality notification

    03 - Service notification

    05 - General notification

    For entry and further processing of requirements and malfunctions, you can use maintenancenotifications (notification category 01, notification type M1 or M2).

    Alternatively, you can create a general notification (notification category 05, notification type (for

    example) G0).

    General notification uses a simple entry screen for entering the requirement into the system - you do

    not have to define the type (for example, malfunction, request, complaint, internal problem

    notification).

    You first make the decision in the second step by changing the notification type General notification

    to the specific notification type (for example,Malfunction report). In the subsequent notification, the

    maintenance planner adds all the missing details.

    The advantage of using general notifications is that you can make central, coordinated entry for anykind of requirement - the person making the entry does not have to a trained maintenance planner.

    You can use Internet Application Components (IACs) in the Workplace to create the notifications

    mentioned above. IACs are easy-to-use transactions programmed for Internet use. This means you

    can use the transaction QISR and the Workplace (not using the standard GUI) for simple creation of

    notifications.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    28/185

    SAP AG LO815 3-6

    SAP AG 2001

    Notification typeNotification type

    Reference time

    Order type

    Number assignment

    Response profile

    Origin indicator

    Long text control

    Screensequencecontrol

    Catalogs

    Interval

    Partner function

    Object information

    Field selection

    Catalog / catalog profile

    Status profile

    Classification of defects

    Priority / priority type

    Settings for Notification Types

    Notification

    In the R/3 System, notifications are assigned to the individual applications using the notificationtype. In the IMG for PM, your entries are defined automatically for the notification type "PM"

    (maintenance notifications).

    You can use the individual notification types to define different classes of maintenance notifications

    and then use these classes when making selections. You can use the notification type to define the

    usage of the maintenance notification for particular business processes. In the standard system,

    notification types are structured according to functional criteria (malfunction notification,

    maintenance request, activity report).

    The origin indicator influences the appearance of the screen, but it does not influence the subsequent

    processing.

    The reference time specifies the date allocated for the task. The account assignment fields andlocation data for the reference object are defined based on this date.

    Example: Equipment E1 is installed at functional location F1

    01/09/98 Notification created for E1

    > Reference object in notification: F1 - E1

    02/09/98 Dismantling of E1 and installation in F2; notification opened again

    > Reference object in notification: F2 - E1

    03/09/98 Notification completion > Depending on the reference time,

    either the data valid on 01/09 or 03.09 is recorded in the history

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    29/185

    SAP AG LO815 3-7

    SAP AG 2001

    Transaction

    start values

    Condition

    indicator

    Field selection List editing

    MaintenanceMaintenance

    notificationsnotifications

    General Settings for Maintenance Notifications

    This slide shows several configurations that affect maintenance notifications, although they are notdirectly linked to the notification type. In other words, these settings affect all notifications,

    irrespective of notification type or category.

    The field selectionfor notifications enables certain fields to be controlled together for all notification

    types (for example, light color for the fields "Notification from" and "Notification date").

    List editing reportsfor notifications can be set in Customizing so that they have defaults for

    selection screens (default data on the initial screen of the report), field selection (which fields can be

    selected, suppressed, and so on) and the display order of the fields.

    The system condition indicatordefines the conditions that a technical system can have (operational,

    out of order, and so on). These settings are not dependent on the notification type; they are defined at

    client level. The transaction start valuesfor a notification transaction define whether an initial screen should be

    shown and which notification type should be preset. "Initial screen" must be selected if you want to

    access the initial screen with the fields for notification number and notification type. You can also

    define which screen should be the first detail screen. The notification header screen is the initial

    screen in the standard system, but this can be changed.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    30/185

    SAP AG LO815 3-8

    SAP AG 2001

    Configuring Tab Pages

    Create PM Notification: Malfunction Report

    Notification 100123 M2

    Status MOFN

    Order

    Items Causes Tasks Activities

    Reference object

    Notification Malfunction data Location data Activities Dates

    You can configure tab pages for each notification type. There are 20 different tab pages available intotal (16 notification-based, 4 item-based).

    You can define a simple view or an enhanced view for each notification type. This means that the

    screen is very simple for the person entering the notification, but contains all details for the person

    processing it. Different transactions enable you to use the two notification type views:

    - the Plant Maintenance transactions IW24 (Malfunction Report) IW26 (Maintenance Request), and

    IW25 (Activity Report) for access to the enhanced view- the transaction IQS21 - Simplified Viewto

    obtain the basic view

    Screen areas (subscreens) can be defined for each tab page. There are 16 different screen areas

    available.

    You can assign the tab pages their own internal heading and a graphical symbol, if required.

    Tab pages already defined can be switched easily on and off.

    Within a notification type, it is still possible to specify different layouts for the notification screen,

    for example, to distinguish between display mode and change mode: You might want only core data

    to be visible in display mode, whereas all data should be seen in changed mode. This is controlled

    using activity categories (create, change and display).

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    31/185

    SAP AG LO815 3-9

    SAP AG 2001

    Priority typePriority type

    PM....

    PrioritiesPriorities

    12...

    Relevant

    startand unit

    Relevant

    endand unitNotification

    sequence

    StartPM notification

    Priorities

    A priority can be assigned to each maintenance notification and order. This priority defines therequired start and end dates for the notification or order, relative to the creation date.

    During maintenance processing, you can work with internal priority types for notifications and

    orders. Since you can define an unlimited number of priorities for each priority type, it is easier for

    the user to utilize the same priority types for notifications and orders; the same priority keys have the

    same meaning.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    32/185

    SAP AG LO815 3-10

    SAP AG 2001

    Create PM Notification: Malfunction Report

    Notification 100123 M2

    Status MOFN

    Order

    Items

    Notification

    Activity category

    Notification type

    Origin indicator

    Catalog profile

    Priority

    Application

    component

    Fields are controlled

    usingField selection

    Field Selection for Notifications: Influences

    Field selection determines what features the different fields in a master record or transaction have:Ready for input (optional), required entry field, cannot be displayed, highlighted.

    For example, if you want the "Priority" field in the notification to be a required entry field instead of

    an optional one, you can use field selection to define this. In this example, "Priority" would be a

    modifiable field. Only notifications of notification type "NB" should have the priority as a required

    entry. In this case, the notification type is an influencing factor. Several fields that influence

    notifications are listed above. Each time a notification is created with notification type "NB", the

    "Priority" field is a required entry field. It is also possible to define these rules for a field without

    including specific influencing factors.

    All fields that can be modified are assigned to one screen group. Some objects, for example, work

    centers are linked to several screen groups. Double-click on the screen group that contains the fields

    you require and change the field selection.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    33/185

    SAP AG LO815 3-11

    SAP AG 2001

    ++

    +

    +

    +*

    ** * *

    -

    -

    -

    -

    -

    - - - -

    *

    *

    .

    ..

    -

    *

    +

    .

    = Hide field

    = Display field

    = Required entry field

    = Normal input field

    Field Selection: Link Rules

    Sometimes, field selection for a single field is influenced by several factors. For example, thenotification type may define that a particular field is a required entry field, but the activity category

    determines that this field is not displayed at all. In such cases, you can use the link table above to

    determine what sort of field it should be.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    34/185

    SAP AG LO815 3-12

    SAP AG 2001

    Automatic display of

    object information

    Reference to object information

    Number of days in past

    for search for PMIS

    information and notifications

    Display characteristics for

    reference object

    ControlControl

    Object Information Key

    The object information key defines how the object information is displayed in notifications andorders.

    If the indicator "Automatically" is set, the system displays the object information automatically in

    the notification as soon as the reference object is entered or changed.

    The reference specifies whether the object information should relate only to the reference object, the

    reference object and the superior objects in the technical hierarchy, or all the objects in the structure

    of the reference object.

    You can specify how many days in the past (from the time of the inquiry) the system should search

    for the statistics from the information system (breakdowns reported, notifications created, and so on).

    You can also enter such a search period for finding notifications. You can also define whether the

    system should display completed or outstanding notifications, and not only notifications with thestatus "In processing" or "Outstanding".

    If the indicator for characteristics is set, the characteristics of the reference object are displayed if it

    is assigned to a class.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    35/185

    SAP AG LO815 3-13

    SAP AG 2001

    Electrical work

    Mechanical tasks

    .

    .

    .

    Code groups

    Replace cable

    Replace fuse

    Replace starter

    Codes

    Tasks

    Causes of damage

    Activities

    Object parts

    Damage

    Catalog types

    Selection sets of

    Codes

    Mandatory evaluation

    Administrative data

    Catalogs

    A cross-application catalog system is used for reporting maintenance notifications. This catalogsystem has a hierarchical structure.

    The first level of the catalog system is the catalog type. Each PM catalog type represents a certain

    directory.

    Each catalog type can be further subdivided using code groups.

    You can define individual codes within each group.

    The following catalog types are provided as standard for Plant Maintenance:

    Catalog 2 for tasks

    Catalog 5 for causes of damage

    Catalog A for activities

    Catalog B for object parts

    Catalog C for damage

    If you want to define your own catalog types and assign them to PM-relevant catalogs, use catalog

    types R to Z.

    You can define corresponding key words for standard catalogs for damage and problem codes. The

    key words appear in the notification item as key words for the displayed catalog.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    36/185

    SAP AG LO815 3-14

    SAP AG 2001

    Problems: CCauses: 5Tasks: 2Activities: A

    Object parts: B

    Notification type M2

    C

    Catalogs

    Assigning Catalogs to Notification Types

    2

    5

    In Customizing, catalogs are assigned to each notification type for the predefined areas: Problems,causes, tasks, activities and object parts.

    Only after catalogs have been assigned to the notification type are the corresponding fields for cause

    of damage, object part and so on, provided in the notification item.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    37/185

    SAP AG LO815 3-15

    SAP AG 2001

    Catalog C: Damage

    ........

    ........

    PM catalog type

    Damage

    Task

    Object part

    Catalog profile

    Code group

    001 1000002 5400

    M*

    GEN

    Group 5400: Pumps1000 Unbalanced rotor blade

    1100 Tear in motor casing

    1200 Smouldered cable

    1300 Cracked ring seal

    1400 .......

    Group 1000: General damage1000 Corrosion

    1100 Breakage

    1200 Dirt

    1300 Leakage

    1400 .......

    Catalogs and Catalog Profile

    The catalog profile combines a selection of code groups from different catalogs for a particular topic(for example, findings procedure for pumps).

    One or more code groups can be selected from each catalog. Code groups can be specified by writing

    them out in full or several code groups can be selected within an entry using wildcards (for example,

    PUMP*).

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    38/185

    SAP AG LO815 3-16

    SAP AG 2001

    PM catalog type

    Damage

    Task

    Object part

    Catalog profile

    Code group

    001 1000

    002 5400M*GEN

    Assigning Catalog Profiles to Notification Types

    Maintenance

    Notification

    Notification typeNotification typeNotification type

    You can assign the catalog profile to the master record for the technical object and notification type. If the technical object and notification type both have a catalog profile, the profile from the technical

    object is always read first when a notification is created, and copied depending on availability.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    39/185

    SAP AG LO815 3-17

    SAP AG 2001

    Action Box for Notifications

    Create Maintenance Notification: Malfunction Report

    Notification 100123 M2

    Status MOFN

    Order

    Action box

    Automatic creation of a

    task or activity

    Call up a

    function module

    Note

    Phone

    message

    You can use the Action Box function when creating or processing a notification. The Action Boxcontains follow-up activities that were set as defaults for each notification type in Customizing. You

    can execute these follow-up activities simply by pressing the relevant pushbutton. The follow-up

    activity is documented either as an activity or an task in the notification header once it has been

    successfully executed.

    The technology used for follow-up functions differs from that for the existing task-based follow-up

    actions as follows:

    The function is executed immediately after the follow-up function has been selected, not when

    the notification is saved.

    A task or activity is only created after the follow-up activity has been successfully executed.

    You can use a follow-up activity to start a workflow task.

    The function group QM06 contains useful standard follow-up activities.

    The function group QM10 contains copy models for creating own follow-up activities.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    40/185

    SAP AG LO815 3-18

    SAP AG 2001

    Customizing Check List (I)

    Notification type

    Number range

    Screen layout

    Long text control

    Object info keys

    Priority type

    Order type

    Partners

    Catalogs

    Catalog profile

    Action box

    General notification

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    41/185

    SAP AG LO815 3-19

    SAP AG 2001

    Customizing Check List (II)

    General settings

    Condition indicator

    Transaction start values

    Field selection

    List editing

    Workflows

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    42/185

    SAP AG LO815 3-20

    SAP AG 2001

    You are now able to:

    Create a notification type with its most importantsettings

    Configure tab pages

    Define an action box

    Configure priority types with priorities

    Set up an object information key

    Define catalogs and catalog profiles Define the field selection for notifications

    Notification: Unit Summary

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    43/185

    SAP AG LO815 3-21

    Exercises

    Unit: Notifications

    Topic: Notification Category, Notification Type

    At the conclusion of these exercises, you will be able to:

    Create notification types

    Define notification parameters

    Configure the notification interface

    At IDES, a new notification type should be created for the entryof malfunctions.

    All the notification parameters and notification interface should

    be configured optimally for this purpose.

    Data Used in the PM Courses:

    Description Training System IDES

    General

    Controlling area 1000 1000

    Company code 1000 1000

    Plant 1000 1000

    Storage location 0001 0001

    Purchasing organization 1000 1000

    G/L account 417000 417000

    Vendors 1000, 1101, 1102

    SRV-1

    1000

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    44/185

    SAP AG LO815 3-22

    Technical Objects

    Equipment TEQ-## P-1000-N001

    Inspection equipment 10003540,10003541

    10003540,10003541

    Equipment with equipment

    BOM

    T-SM0100 T-SM0120

    Configurable equipment P-6000-N001 P-6000-N001

    Functional locations K1

    ## (*)

    SERV-PRO-RZ-##

    K1

    SERV-PRO-RZ-##

    Operating hours counter for

    FL ->K1-M01-2, K1-M01-

    3, K1-M02-2, K1-M02-3

    Created in course

    Status profile for equipment PMSTAT

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    45/185

    SAP AG LO815 3-23

    Materials and Bills of Material

    Materials:

    Pump without serial

    number standard price

    batches

    Pump with serial number

    standard price batches

    Pump with serial number

    moving average price

    batches. Moving average

    price

    Pump without serial

    number moving average

    price batches. Moving

    average price

    T-FP1##

    T-FP2##

    T-FP3##

    T-FP9##

    P-2001

    P-2002

    P-2003

    P-2009

    Material with condition-

    based valuation (standard

    price valuation)

    P-2001 P-2001

    Serial number profile

    (stock check = 1 > warning)

    PM1 PM1

    Configurable material P-6000 Not available

    Bill of material for material

    P-6000

    P-6000 Not available

    Materials for material BOM

    P-1000

    (plant 1000, resp. 4)

    100-100

    100-400

    DG-1000

    100-600100-431

    KR117185

    WL-1000

    G-1000

    M-1000

    100-100

    100-400

    DG-1000

    100-600100-431

    KR117185

    WL-1000

    G-1000

    M-1000

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    46/185

    SAP AG LO815 3-24

    Materials for equipment

    BOM

    T-SM0100 T-SM0120

    (plant 1200, resp. 4)

    DPC9021

    C-1112

    R-1120

    R-1131R-1160

    DPC9021

    C-1112

    R-1120

    R-1131R-1160

    Configurable material (service) INSPECTION_SERVI

    CE

    Work centers

    Work centers T-ME##

    T-EL##

    T-EX##

    Mechanics

    Electrics

    Task Lists and Maintenance Planning

    Task lists PUMP_WTG

    PUMP_REP

    MM-CALIB

    PUMP_WTG

    PUMP_REP

    MM-CALIB

    Profile 0000001 0000001

    Maintenance plans

    Service procurement

    PM/QM link

    50

    600000000000

    51, 52

    50

    600000000000

    51, 52

    Maintenance strategy

    (performance-based)

    DFL DFL

    Cycle set CS CS

    Configurable general task

    list for maintenance

    planning in conjunction

    with configurable

    equipment

    PUMP_WTG 6 PUMP_WTG 6

    (old status)

    Maintenance plan with

    configurable equipment and

    general task list

    Maintenance plan 80

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    47/185

    SAP AG LO815 3-25

    Notification and Order Processing

    Service masters 100131, 100132 100131, 100132

    Order type for generating

    inspection lots

    PM06 PM06

    Control key for internal

    service processing

    PM05 PM05

    Standard text keys PM00001 PM00008 PM00001 PM00008

    Settlement profile for

    refurbishment (for order

    type PM04)

    PM_AWA

    Order type for investment

    orders

    PM07

    Service masters for internalservice processing (control

    key PM05)

    100020, 100021

    Cost Centers and Activity Types

    Cost centers

    Installed

    Technical systems

    External company

    4300

    4110

    4350

    4300

    4110

    4350

    Activity types 1410 (repair)

    1610 (external)

    1410 (repair)

    1610 (external)

    Allocation cost element for

    activity type 1610

    Outline Agreements / Framework Orders

    Outline agreements:

    Pipe laying work (vendor

    1102)Services (vendor 1101)

    4600000023

    4600000024

    4600000024 (pipe laying,

    vendor 1101)

    Framework order for

    services

    4500007351

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    48/185

    SAP AG LO815 3-26

    Service

    Maintenance contract 40000077

    Configurable material (service) INSPECTION_SERVI

    CE

    Sold-to-party 1171

    Classes

    Variant class (used in

    configurable equipment and

    general task list)

    CL_P600 CL_P600

    Project and Investment Program

    Project I/5001 I/5001

    Project profile PM00001 PM00001

    Investment program PM2000 Not available

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    49/185

    SAP AG LO815 3-27

    1-1 Displaying an Existing Notification Type:

    Display the existing notification type N1. Which Customizing function do you

    choose?

    __________________________________________________________________

    ____________________________________________________________________________________________________________________________________

    Answer the following questions:

    1-1-1 To which notification category is notification type N1 assigned, and which

    other notification categories exist?

    ____________________________________________________________

    ________________________________________________________________________________________________________________________

    1-1-2 What is defined by the origin indicator?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

    1-1-3 When is the catalog profile, which is assigned to the notification type,

    proposed in a notification?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

    1-1-4 Which update group is supported for the PM Information System?

    ____________________________________________________________

    1-1-5 What is defined by the reference date/time?____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

    1-1-6 What effect does the Early number assignment indicator have?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    50/185

    SAP AG LO815 3-28

    1-2 Creating a New Notification Type

    1-2-1 Control Parameters

    Create a new notification type ## as a copy of notification type N1. This

    notification type should have the following properties:

    It should have the character of a general maintenance notification. The reference date/time should be the notification completion.

    The catalog profile for pumps should be assigned.

    The update group is 26.

    The number assignment should take place when you save.

    Which control parameters do you set?

    Origin indicator

    Reference time

    Catalog profile

    Update group

    Early number assignment

    1-2-2 Screen area notification header

    The screen type for the notification header should beMaintenance

    notification. The screen type for the reference object should beEquipment

    only.

    In which Customizing option can you enter these settings?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

    1-2-3 Long Text Control

    For notifications created for your notification type ##, it should be logged

    who entered the long text. It should not be possible to change the long text

    later. How do you do this?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    51/185

    SAP AG LO815 3-29

    1-2-4 Number Range

    Your notification type ## should be assigned to the number range of the

    group of maintenance notifications. How do you do this?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

    1-2-5 Create four tab pages with the screen areas specified below for your

    notification type ##. How do you proceed?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

    Notification - Reference object

    - Subject and long text

    (Windows 32bit)

    - Basic dates

    - Areas of responsibility

    - Item + cause

    Item overview - Overview of all notification

    items with activities, causes,

    tasks

    System availability - System availability

    - Effect on system

    Activities - Activities for notificationheader

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    52/185

    SAP AG LO815 3-30

    Unit: Notifications

    Topic: Priorities

    1-3

    1-3-1 Define a new priority type ##. Which Customizing path do you choose?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

    1-3-2 Define three priorities A, B and C for your priority type. The proposed start

    dates should each be set to today, and the required end dates should be set to

    today (A), a week today (B), and two weeks today (C). Which entries do

    you make?

    Priority Rel. start Rel. End Unit Start Unit End

    A

    B

    C

    1-3-3 Assign your notification type ## to your priority type ##. How do youproceed?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    53/185

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    54/185

    SAP AG LO815 3-32

    Unit: Notifications

    Topic: Object Information Key

    1-5

    1-5-1 Defining an Object Information Key

    Define a new object information key ##; this should appear automatically

    when you create a notification. The analysis data should only relate to the

    object entered. The evaluation should take the past two years into

    consideration. All notifications should be considered, but no contracts. The

    characteristic information should be displayed.

    Which parameters do you set?

    Automatically

    Reference for notification and class selection

    Selection of days

    Contract

    Classification

    1-5-2 Assigning an Object Information Key

    Assign your object information key ## to your notification type ##. How do

    you proceed?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    55/185

    SAP AG LO815 3-33

    1-5-3 Creating a Notification

    Create a maintenance notification with notification type ## for equipment

    P-1000-N001.

    What information is derived from the object information?

    From which date onwards is the selection made?

    How many completed orders are there?

    What is the diameter of the running wheel?

    Which documents are assigned?

    Save the maintenance request. Which number is assigned to it?

    ___________________________________________________

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    56/185

    SAP AG LO815 3-34

    Unit: Notifications

    Topic: Catalogs and catalog profile

    1-6

    1-6-1 Which catalogs are normally used in PM?

    Assign these to your notification type ##.

    How do you proceed?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

    1-6-2 Code Groups and Codes

    Create a new code group ## with 5 codes for the damage catalog. Which

    codes have you created?

    Code Description

    1-6-3 Catalog Profile

    Create a catalog profile ##, that accesses your code group ## for the damage

    catalog, but displays all entries for the other catalogs. What entries do you

    make in the catalog profile?

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    57/185

    SAP AG LO815 3-35

    1-6-4 Catalog Profile and Notification Type

    Assign your catalog profile ## to your notification type ##. Which entries do

    you make?

    1-6-5 Creating a Notification

    Create a notification with notification type ## for your equipment TEQ-##.Check whether the required code groups and codes are proposed. Which

    notification number was assigned by the system?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    58/185

    SAP AG LO815 3-36

    Solutions

    Unit: Notifications

    Topic: Notification Category, Notification Type

    1-1 SAP menu Tools Accelerated SAP Customizing Edit Project

    SAP Reference IMGbutton

    Plant Maintenance and Customer ServiceMaintenance and Service

    ProcessingMaintenance and Service Notifications Notification Creation

    Notification Types Define Notification Types

    Answer the following questions:

    1-1-1 M1 has notification category 01 (= Plant maintenance). Other notification

    categories available are 02 (= Quality notification) and 03 (= Service

    notification).

    1-1-2 The origin indicator specifies the screen sequence upon which the

    notification type is based.

    1-1-3 If a catalog profile has not been entered for a piece of equipment orfunctional location, or if a notification is created without a reference object.

    1-1-4 Update group 26

    1-1-5 Date and time that are proposed when you complete the maintenance

    notification. The location and account assignment data for updating the

    history are determined using the reference time.

    1-1-6 The indicator causes the notification to be assigned a number when the

    Create function is called up, and not just when it is saved.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    59/185

    SAP AG LO815 3-37

    1-2

    1-2-1 Plant Maintenance and Customer ServiceMaintenance and Service

    ProcessingMaintenance and Service Notifications Notification

    Creation Notification Types Define Notification Types

    Control Parameters

    Field Name or Data Type Values

    Origin indicator General notification

    Reference time B

    Catalog profile 2000

    Update group 26

    Early number assignment Not active

    1-2-2 Plant Maintenance and Customer ServiceMaintenance and Service

    ProcessingMaintenance and Service Notifications Overview ofNotification Type

    Select the line containing the notification type.

    In the dialog structure, double click on the option Screen Areas in

    Notification Header.

    Field Name or Data Type Values

    Screen type hdr H100

    Screen category object O150

    1-2-3 Plant Maintenance and Customer ServiceMaintenance and Service

    ProcessingMaintenance and Service Notifications Overview of

    Notification Type

    Select the notification type, and in the dialog structure click on the line

    Format Long Text.

    Check the boxesLog lineandNo text change.

    1-2-4 Plant Maintenance and Customer ServiceMaintenance and Service

    ProcessingMaintenance and Service Notifications Notification

    Creation Notification Types Define Number Ranges

    Select pushbuttonMaintain groups, double click on notification type ##,

    and then assign the notification type to the interval using the pushbuttonAssign element/group.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    60/185

    SAP AG LO815 3-38

    1-2-5 Plant Maintenance and Customer ServiceMaintenance and Service

    ProcessingMaintenance and Service Notifications Overview of

    Notification Type

    Select the notification type, and in the dialog structure click on the line

    Screen Structure for Extended View.

    ButtonNew entriesand make the following entries:

    Notification tab page

    Field Name or Data Type Values

    Tab 10\TAB01

    Tab heading Notification

    Tab ; Data release

    Screen area 1 005

    Screen area 2 032

    Screen area 3 040

    Screen area 4 010

    Screen area 5 015

    Save, Back

    New entriesbutton

    Item overview tab page: 5 entries necessary:

    Items main tab

    Field Name or Data Type Values

    Tab 10\TAB10

    Tab heading Items

    Tab ; Data release

    Screen areas None

    Save, Back

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    61/185

    SAP AG LO815 3-39

    New entriesbutton

    Item overview lower-level tab

    Field Name or Data Type Values

    Tab 20\TAB01

    Tab heading Item overview

    Tab ; Data release

    Screen areas None

    Save, Back

    New entriesbutton

    Activities lower-level tab

    Field Name or Data Type Values

    Tab 20\TAB04

    Tab heading Activities

    Tab ; Data release

    Screen areas None

    Save, Back

    New entriesbutton

    Causes lower-level tab

    Field Name or Data Type Values

    Tab 20\TAB02

    Tab heading Causes

    Tab ; Data release

    Screen areas None

    Save, Back

    New entriesbutton

    Tasks lower-level tab

    Field Name or Data Type Values

    Tab 20\TAB03

    Tab heading Tasks

    Tab ; Data release

    Screen areas None

    Save, Back

    New entriesbutton

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    62/185

    SAP AG LO815 3-40

    System availability tab page

    Field Name or Data Type Values

    Tab 10\TAB04

    Tab heading System availability

    Tab ; Data release

    Screen areas None

    Activities main tab page

    Field Name or Data Type Values

    Tab 10\TAB12

    Tab heading Activities

    Tab ; Data release

    Screen areas None

    Save, Back

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    63/185

    SAP AG LO815 3-41

    Unit: Notifications

    Topic: Priorities

    1-3

    1-3-1 SAP menu Tools Accelerated SAP Customizing Edit Project

    SAP Reference IMGbutton

    Plant Maintenance and Customer ServiceMaintenance and Service

    ProcessingMaintenance and Service Notifications NotificationProcessingResponse Time Monitoring Define Priorities

    In the popup Choose Activity, place the cursor in the lineDefine Priorities

    and then Choose. Enter the priority type ##, save, and return.

    1-3-2 In the popup Choose Activity, place the cursor in the lineDefine Priorities

    for Each Priority Type, then click Choose.

    Priority Rel. start Rel. end Unit Start Unit End

    A

    B 7 DAY

    C 14 DAY

    Save and return

    1-3-3 In the popup Choose Activity, place the cursor in the lineAssign Priority

    Types to Notification Types, then click Choose.

    Assign priority type to notification type

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    64/185

    SAP AG LO815 3-42

    1-4

    1-4-1 SAP menu Logistics Plant Maintenance Maintenance Processing

    Notification Create (General)

    Enter notification type ##

    1-4-2 Which reference object can you enter?

    Equipment only

    1-4-3 Choose priority C. Which dates are set by the system?

    Required start: Current date

    Required end: Current date + 14 days

    1-4-4 Enter a long text. What entry is made?

    User, date, time

    1-4-5 Save the notification. Which number is assigned to it?

    10000xxx

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    65/185

    SAP AG LO815 3-43

    Unit: Notifications

    Topic: Object Information Key

    1-5

    1-5-1 SAP menu Tools Accelerated SAP Customizing Edit Project

    SAP Reference IMGbutton

    Plant Maintenance and Customer ServiceMaintenance and Service

    Processing

    Maintenance and Service Notifications

    NotificationProcessingObject Information Define Object Information Keys

    Field Name or Data Type Values

    Automatically Yes

    Reference for notification and

    class selectionObject

    Selection of days 730

    Contract None

    Classification Characteristics

    1-5-2 SAP menu Tools Accelerated SAP Customizing Edit Project

    SAP Reference IMGbutton

    Plant Maintenance and Customer ServiceMaintenance and Service

    ProcessingMaintenance and Service Notifications Notification

    ProcessingObject Information Assign Object Information Keys to

    Notification Types

    1-5-3 From which date onwards is the selection made? Current date 2 years

    How many completed orders are there? 72

    What is the diameter of the running wheel? 130 mm

    Which documents are assigned? H-1000, P-1000

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    66/185

    SAP AG LO815 3-44

    Unit: Notifications

    Topic: Catalogs and catalog profile

    1-6

    1-6-1 PM Catalogs

    Field Name or Data Type Values

    Damages C

    Causes 5

    Tasks 2

    Object parts B

    Activities A

    Choose PM catalogs:

    Plant Maintenance and Customer ServiceMaintenance and Service

    ProcessingMaintenance and Service Notifications Overview of

    Notification Type

    Select the notification type, and in the dialog structure click on the line

    Catalogs and Catalog Profiles.

    1-6-2 SAP menu Tools Accelerated SAP Customizing Edit Project

    SAP Reference IMGbutton

    Plant Maintenance and Customer ServiceMaintenance and Service

    ProcessingMaintenance and Service Notifications Notification

    Creation Notification ContentMaintain Catalogs

    In the popup, select the lineEdit Catalogs, enter catalog type C, code group

    ##

    Short text and set statusReleased, release data

    then select line and double click on folder Codeson the left hand side in the

    Dialog Structurecolumn.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    67/185

    SAP AG LO815 3-45

    Code Description

    1000

    2000

    3000

    4000

    5000

    1-6-3 SAP menu Tools Accelerated SAP Customizing Edit Project

    SAP Reference IMGbutton

    Plant Maintenance and Customer ServiceMaintenance and ServiceProcessingMaintenance and Service Notifications Notification

    Creation Notification Content Define Catalog Profile

    Button New entries, enter ## as number of catalog profile, release data

    then double click on folder Catalogs/code groups in the Dialog

    Structure

    Button New entries

    Catalog Code group

    2 *

    5 *

    A *

    B *

    C ##

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    68/185

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    69/185

    SAP AG LO815 4-1

    SAP AG 2001

    Setting up an order type

    Additional functions

    Work center

    Capacity planning

    Planning

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    70/185

    SAP AG LO815 4-2

    SAP AG 2001

    Business Scenario

    In the planning phase, the maintenancerequirements reported are assigned to orders.The work to be performed is planned in detailin the order.

    At IDES, different order types are used for theareas of routine maintenance, preventivemaintenance and refurbishment.

    The order type contains the parameters criticalfor an optimized process flow.

    Capacity planning is performed based on themaintenance work centers, with the option ofutilizing the integration with Human Resourcesand Production Planning.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    71/185

    SAP AG LO815 4-3

    SAP AG 2001

    Planning: Unit Objectives

    Create an order type with its most importantparameters

    Create a control key for internal and externalprocessing

    Create external profiles

    Create a maintenance work center

    Plan capacity

    At the conclusion of this unit, you will be able to:

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    72/185

    SAP AG LO815 4-4

    SAP AG 2001

    Course Overview Diagram

    Course Overview

    Notification

    Workplace and Roles

    Completion

    PlanningPlanning

    Scheduling

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    73/185

    SAP AG LO815 4-5

    SAP AG 2001

    Order Category, Order Type

    Order categoryOrder category 10 - Production order

    ... ...

    30 - Maintenance order

    ... ...

    Order typeOrder type PM01 - Maintenance order

    PM02 - Preventive maintenance order

    PM04 - Refurbishment order

    Orders are a type of business process. Order categories differentiate orders because there are orders in different applications.

    The order categories are fixed in the system for the respective applications.

    You can freely define the order types within an order category for each application.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    74/185

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    75/185

    SAP AG LO815 4-7

    SAP AG 2001

    Maintenance Activity Types

    PM activity types

    - Inspection

    - Maintenance

    - Repair

    - Revision

    - Cleaning

    - Warranty

    - Insurance

    . . .

    - Function for grouping

    the actual costs in theobject history

    - Warranty/insuranceindicator

    - Selection criteria

    PM order types

    - PM01

    - PM02

    The maintenance activity type is the key for the type of maintenance activity executed (repair,shutdown, periodic tasks and so on).

    In cost evaluations (total costs, number of orders per technical object), you can classify the data

    using the maintenance activity type (distinction made between maintenance activities and costs).

    The permitted activity types are assigned to each order type.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    76/185

    SAP AG LO815 4-8

    SAP AG 2001

    Order typeOrder type

    Order typeOrder type

    andand

    Planning plantPlanning plant

    Setting Up an Order Type: (II)

    15. Default control key

    12. Step-by-step operations, change documents, MRP relevance

    13. Priorities

    14. Object information

    11. Default Value Profiles

    16. Determination of address data

    Parameters for order type: Object information

    Priority type with priorities

    Parameters for order type and planning plant:

    Default Value Profiles

    Default control key

    Step-by-step operations / change documents / MRP relevance

    Determination of address data

    Special indicator for specific order types:

    To set up an order type for integrated processing with a notification, an additional indicator

    must be set in Customizing along with the corresponding notification category.

    To set up an order type for refurbishment, an additional indicator must be set in Customizing.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    77/185

    SAP AG LO815 4-9

    SAP AG 2001

    External Processing Profiles

    Default values for:- Cost element

    - Purchasing organization- Purchasing group- Material type

    Default values for:- Cost element- Purchasing organization- Purchasing group- Material type

    Two profiles can be assigned:

    External procurement

    of material components

    External procurementof material components

    External processing

    of operations

    External processingof operations

    During external processing, a distinction is made between the external procurement of material andthe assignment of complete operations to external companies.

    Since both of the procurement processes generally require different data for purchasing (different

    purchasing groups or different cost elements), you should define different profiles.

    The profiles can be defined centrally for each order type in Customizing.

    Alternatively, these settings can be set as user-specific with the user default values. The user values

    override the Customizing settings.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    78/185

    SAP AG LO815 4-10

    SAP AG 2001

    Control Keys for Operations

    Capacity planning

    Scheduling operations

    Capacity requirement

    Costing

    Service

    Printing time tickets

    Printing confirmation slipsPrinting operations

    Completion confirmations

    External processing

    ControlControl

    The system controls the processing of individual operations using the operation control key. You use the capacity planning indicator to ensure that the operation is scheduled and capacity load

    records are created for it.

    By setting the costing indicator, you ensure that the operation is taken into account during costing.

    You use the external processing key to define that the operation is executed by an external company.

    You use the completion confirmation indicator to specify whether the operation can be confirmed

    and what type of completion confirmation applies.

    The print parameters specify whether time tickets, confirmation slips, and so on should be printed for

    this operation.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    79/185

    SAP AG LO815 4-11

    SAP AG 2001

    Internal Service Item

    Operation 10 Lay house connection 6.5 hours

    Service Quantity Unit Working time

    Dig trenches 3 m 3 h (calculated)

    Lay pipes 3 m 1.5 h (calculated)

    Weld pipes 2 PC 2 h (direct entry)

    Working time

    calculated from

    services

    You can now use service masters to process internal operations. This standardizes the planningprocess for internally and externally processed operations. Individual steps can be described in

    greater detail in a service master, where units are no longer restricted to the dimension "time".

    The service master is maintained in Materials Management and enables you to plan work to be

    performed in a simple, standardized way. This type of planning is used primarily if services should

    also be processed internally using fixed prices. However, services are not currently entered for each

    service master, instead all the services are calculated in work hours at operation level.

    You must create a control key in your system for internal processing, for which the "Service"

    indicator has been flagged. Once you have entered this control key, one or more service numbers can

    be assigned on the operation detail screen.

    You cannot make an entry in the field "Work" for operations to be processed internally, which allowthe assignment of a service master. The system fills this field automatically with the cumulated

    values from the times it has calculated, based on the services planned for this operation. You can also

    enter a value in the field "Work" in each service line.

    When a service master is used for the operation, the execution factor can no longer be maintained. If

    a factor had already been set, the system automatically resets it to 1 again.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    80/185

    SAP AG LO815 4-12

    SAP AG 2001

    Equipment -location data

    Notification/order -

    location data

    Location and account assignment data is copied when

    you create an order or notification You can then change it

    Function Update reference object data

    Defining Location and Account Assignment Data

    When you create an order or notification, the technical object location and account assignment datais immediately copied from the master data and saved in the notification or order.

    You can then change it there.

    This prevents automatic changes to notifications or orders when you change technical object master

    data (for example, dismantling, installing, or modifying equipment).

    This ensures that data for PM-IS evaluation remains stable.

    The function Update reference object dataenables you copy current data from the technical object

    master data (the reference object for the notification or order) to the notification or order. Clicking

    the right mouse buttonin the order header is the only way to access this function.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    81/185

    SAP AG LO815 4-13

    SAP AG 2001

    Order Hierarchies

    Sub-order 1

    Sub-order 2.1 Sub-order 2.2

    Sub-order 2 Sub-order 3

    Main order

    If a maintenance task consists of several independent steps, whose costs should be separated, thistask can be represented using an order hierarchy.

    A series of sub-orders (all of which are autonomous maintenance orders) are created here for an

    existing main order.

    The aim of an object hierarchy is to summarize costs at every level.

    All the sub-orders must be completed before the main order can be completed.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    82/185

    SAP AG LO815 4-14

    SAP AG 2001

    The work center is an organizational unit that

    can perform work.

    It specifies where and by whom the operations can be

    performed. Machines, people, groups of people and soon, can be defined as work centers.

    The work center is an organizational unit that

    can perform work.

    It specifies where and by whom the operations can be

    performed. Machines, people, groups of people and soon, can be defined as work centers.

    DefinitionDefinition

    The work center data forms the basis for:

    Calculation of costs, capacities, dates

    The work center data forms the basis for:

    Calculation of costs, capacities, dates

    FunctionFunction

    Work Center

    You use work centers to execute operations in task lists and orders. You can use the work center data to:

    Define which machines or people should be used for the operations

    Calculate costs, capacities and dates for the operations

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    83/185

    SAP AG LO815 4-15

    SAP AG 2001

    Basic dataBasic data

    Default valuesDefault values

    CapacitiesCapacities

    SchedulingScheduling

    CostingCosting

    Name and description

    Standard value keyEfficiency key

    Control key

    Standard text keys

    Wage data

    Available capacity

    Formula key

    Individual capacities

    Scheduling basis

    Transport / queue time

    Formula key

    Cost center

    Activity types

    Personnel dataPersonnel data

    Positions

    Persons

    Work Center Data

    Work center data is used for the following business functions: Basic data - contains the description, work center category (for example, Plant Maintenance) and

    planned usage (in which task lists can the work center be used).

    Default values- contain, for example, a default control key.

    Capacities - the available capacity is usually the standard available capacity with the

    specifications - factory calendar, work start and end, number of individual capacities (= number of

    people) and shift time per capita. The available capacity can be restricted according to time, or

    organized in shifts different from the standard available capacity.

    Scheduling- the operation dates are calculated based on the lead times (duration of operation),

    starting from the basic start and end dates.

    Costing - the internal personnel costs are made based on the activity types defined in Controlling.

    The activity types contain the assignment to an hourly rate. The activity types are not assigned

    directly to the work center, but indirectly using a cost center.

    Personnel data - in addition to defining available capacity, people (= personnel numbers from

    Human Resources) or positions can be assigned in the work center.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    84/185

    SAP AG LO815 4-16

    SAP AG 2001

    The available capacity is the work that can be providedby a unit of capacity at a work center for each working day.

    The available capacity is defined using the start and finish ofwork, duration of the breaks, capacity utilization andnumber of individual capacity units.

    The available capacity is the work that can be provided

    by a unit of capacity at a work center for each working day.

    The available capacity is defined using the start and finish of

    work, duration of the breaks, capacity utilization andnumber of individual capacity units.

    DefinitionDefinition

    The available capacity forms the basis for:

    Capacity planning

    The available capacity forms the basis for:

    Capacity planning

    FunctionFunction

    Available Capacity

    The available capacity refers to the capacity available within a certain period. The available capacityis determined by:

    Work start and finish times

    Break lengths

    Capacity utilization level of the capacity units

    Number of individual capacity units that constitute the capacity

    The system stores the working time and the daily available capacity for each work center.

    The available capacity can be defined for one work center or for all work centers.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    85/185

    SAP AG LO815 4-17

    SAP AG 2001

    Interval duration

    StandardStandardavailableavailablecapacitycapacity

    Time

    h

    h

    Interval 1

    Interval 1 Interval 2 Interval 3

    Not a workday according

    to factory calendar

    Time

    Cycle durationFrom To

    AA

    BB

    Available Capacity at Work Center

    The standard available capacity is valid if no interval of available capacity is defined. The standardavailable capacity is defined using the start/finish times of the shift, break lengths, and number of

    individual capacities.

    The system uses the above data to calculate the working time of the capacity units. The validity

    period of the standard available capacity is unlimited.

    If you have specified validity periods for the available capacity, these are referred to as intervals of

    available capacity. This is the capacity available within a specific validity period.

    To define an interval of available capacity, you can determine shift sequences that can be valid for all

    work centers for a certain period.

    Start, finish and break times are specified for work centers in a shift.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    86/185

    SAP AG LO815 4-18

    SAP AG 2001

    Required work which results from an operation in an

    order and should be performed by a particular workcenter within a particular period of time.

    Required work which results from an operation in anorder and should be performed by a particular workcenter within a particular period of time.

    DefinitionDefinition

    Maintenance order

    Preventive maintenance orderRefurbishment order

    Maintenance order

    Preventive maintenance orderRefurbishment order

    Capacity requirements generated by:Capacity requirements generated by:

    Capacity Requirement

    Orders are the focal point of capacity planning. Orders generate requirements and thereby a capacityload for the resources that should execute the orders.

    The requirement in an order is calculated from the sum of work times scheduled in the operations

    (field: Resources required).

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    87/185

    SAP AG LO815 4-19

    SAP AG 2001

    Areas of Capacity Planning

    Available - Required = Free

    Capacity evaluation

    Determination of:

    Available capacity

    Capacity requirements

    Comparison: Available -Required

    Capacity leveling

    Leveling overloads andunder-use of capacity

    Optimum scheduling

    Selection of suitable

    resources

    From work center

    master

    From

    order operations

    Capacity planning can be divided into two areas: Capacity evaluation

    Capacity leveling

    When evaluating the capacity situation, the capacity requirements are compared with the available

    capacity. The available capacity specifies the available capacity per workday. The capacity

    requirements specify the capacity required for the orders at a particular time.

    Capacity leveling is used to adjust capacity overloads or under-use at work centers. It also helps to

    optimize the use of labor and machinery and the selection of suitable resources.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    88/185

    SAP AG LO815 4-20

    SAP AG 2001

    Assignment of Personnel

    Plant Maintenance

    Production

    IDES AG

    Finances/Administration

    Personnel

    HR organizational units

    Scott Weiland

    Installed plant New York

    Production/Sales

    Craig Armstrong

    John Squires

    Work center - Plant Maintenance

    Basic data

    CapacitiesCapacities

    HR links

    Craig Armstrong

    John Squires

    You can only assign people, qualifications and positions to work centers if you use HumanResources (HR).

    When using HR, individual people, who are stored in HR as a personnel master record with a

    personnel number, can be assigned to a maintenance work center.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    89/185

    SAP AG LO815 4-21

    SAP AG 2001

    Assignment of Employee to Order

    Order

    Employee responsibleEmployee responsible

    0010 Mechanics - Change seals0010 Mechanics - Change seals

    0020 Mechanics - Check shaft0020 Mechanics - Check shaft

    0030 Mechanics - Check motor0030 Mechanics - Check motor

    Craig ArmstrongCraig Armstrong

    John SquiresJohn Squires

    Work center - Mechanics

    Craig Armstrong 1 hourCraig Armstrong 1 hour

    John Squires 2 hoursJohn Squires 2 hours

    Craig ArmstrongCraig Armstrong

    1

    2

    3

    If people are assigned in the maintenance work center, these can be assigned at different places in themaintenance order:

    1. Assignment of employee responsible in order header

    To do this, the order type must contain a partner determination procedure with a function "Employee

    responsible" and the field must have been activated in the order header.

    2. Assignment of employee in operation

    3. Assignment of several employees in requirements assignment for operation

    Splits can be generated here manually or automatically - this means the work in the operation is

    divided between several people.

    Automatic creation of splits:

    Several partners are assigned to the order (from the partner determination procedure for the ordertype). Work due is distributed automatically and evenly among these partners (partner type person).

    This takes place in the form of automatically created requirement assignments (splits) for the

    operation.

    For automatic split creation to take place, a partner role must be assigned to the order type.

    Note: Automatic creation of splits is only possible when you create an order. If you subsequently

    change the order, this does not enable you to adapt the splits.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    90/185

    SAP AG LO815 4-22

    SAP AG 2001

    Graphical Monitor

    Graphical Monitor for Resource Planning

    Technician

    MartinSmith

    ReevesJones

    Mortimer

    Employees

    assigned to a

    work center

    Day Time

    Current time

    Overdue

    operation

    Current

    operation

    Future

    operation

    Processing toolbar

    You can use the graphical monitor to obtain an up-to-date overview of the work that has beenassigned to individual techniciansin a work center. The graphical monitor is updated automatically

    by the system at specified time intervals. This provides you with a current overview of several

    employees and, if required, several orders.

    The capacity load records for all technicians asigned to a work center are displayed.

    The following HR datais integrated:

    Shift schedules

    Attendances and absences (these are displayed differently from the work times)

    On-call availability

    In order to use the graphical monitor, personnel must be assigned for the specified work center in theTime Management(PT) application component.

    Note: The graphical monitor only shows capacity loads for people who have been assigned in the

    order operation as a capacity split (Requirements assignmenttab page in the operation).

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    91/185

    SAP AG LO815 4-23

    SAP AG 2001

    PM-PP Integration

    Master data

    Technical object(equipment, functional location)

    PP work center

    Movement data

    PM ordersOperation status indicator

    PP orders

    Available capacity Capacity requirement

    If a maintenance order is executed for a machine, which is used as a production work center, theproduction planner should be able to see the production orders and also the maintenance orders that

    arise for this work center on his planning board.

    To display maintenance orders for a production work center, the number of the PP work center

    must be entered in the location datafor the technical object.

    The maintenance order must also contain a system conditionat header level.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    92/185

    SAP AG LO815 4-24

    SAP AG 2001

    Customizing Check List (I)

    Order type

    Number range

    Maintenance planning plant

    Planning indicator

    Maintenance activity type

    Object info keys

    Priority type

    External profiles

    Special order types

    Order combined with notification

    Refurbishment order

    You can find the Customizing paths for the individual options in the appendix.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    93/185

    SAP AG LO815 4-25

    SAP AG 2001

    Customizing Check List (II)

    Control key

    Customer exits and business add-ins

    Customer exit definition:

    Customer exits allow customers to add customer-specific functions to enhance the standard SAP

    applications. Customer exits do not contain functions themselves - they are program exits that enable

    connection to customer-specific programs.

    Customer exits have two main advantages:

    Customer exits do not affect the SAP standard source code

    Customer exits are not effected by

    software updates

    Business add-in definition:

    Similar to a customer exit, the business add-in is a program exit. Customer exits are based on a two

    layer (SAP, customer) system landscape. Business add-ins are not - they are based instead on a

    multi-layer system landscape (for example, SAP, country version, Industry Solutions, partners,

    customer). You can define and implement business add-ins at any level of the system landscape.

    For further information about business add-ins, use transaction SE19 and then the menu pathHelp >

    Application help.

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    94/185

    SAP AG LO815 4-26

    SAP AG 2001

    Create an order type with its most importantparameters

    Create control keys for internal and external

    processing

    Create external profiles

    Create a maintenance work center

    Plan capacity

    You are now able to:

    Planning: Unit Summary

  • 8/11/2019 LO815 - Maintenance Processing -- Operational_Functions

    95/185

    SAP AG LO815 4-27

    Exercises

    Unit: Planning

    Topic: Setting up an order type

    At the conclusion of these exercises, you will be able to:

    Create a new order type

    Assign all the required parameters to the order type

    Create a maintenance work center

    Plan and monitor available capacity and capacity requirements

    At IDES, a new order type should be created for processing

    routine maintenance tasks.

    All the parameters for the order type should be configured

    optimally for this purpose.

    2-1 Create a new order type LO##. Assign the settlement profile for maintenance

    orders, general budget profile, and entry mask for functional location, equipmentand assembly for the reference object.

    How do you proceed?

    Settlement profile:

    Budget profile:

    Reference object:

    2-1-1 Number Range

    Assign this order type to the number range group for maintenance orders.

    How do you proceed?

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

    2-1-2 Order Type and Planning Plant

    Assign this order type to the maintenance planning plant 1000. Which

    Customizing function do you choose for this?

    ________