HAYS LONDON CITYLUNCH & LEARNONETOUCH & PRINTERS

Mike Potts 5 July 2012

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Who I am – Mike Potts

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Today we will cover …

1.Printers

2.OneTouch

The aim : to sort all OneTouch and Printer ills forever

The new printers

•Print•Scan •Copy

… wind people up

They don’t

•Send to Email•Fax •“Efiling”

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The Printer

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Paper Jam

A3 paper

The Control Panel – key points

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1. Key points2. How to3. Averting errors

The Control Panel – printing

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First screen – three options

1.Print2.Print all3.Delete

The Control Panel – printing (if it gets lost)

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If it gets lost ….

1.Print button to the left 2.Job status button bottom right3.Jobs or Supply

The Control Panel – printing (Jobs Menu)

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The Jobs Menu

1.Delete items before your job2.Sadly delete your job … but do it right next time ….

The Control Panel – printing (Supply Menu)

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The Supply Menu

1.The ‘paper empty’ item always shows.2.No reason to put in A33.Your computer picks the drawer

The Control Panel – scanning (at the console)

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1. Template2. Scanfolder3. Pick your folder 4. Pick your resolution

The Control Panel – scanning (at your pc)

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1. My Computer2. Scanfolder3. Pick your department4. … it may be scanfolder

Yours is the most recent

The Control Panel – scanning (what you cannot do)

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Anything in the centre of the screen

The Control Panel – copy

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… actually quite easy !

Printer issues

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1. Background2. Delay in spooling3. No print properties4. Double siding5. Wrong paper tray/jams6. Tailbacks7. No IT support8. No induction9. A4-R

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OneTouch – ask me anything

Mike Potts, 12 April 2012 17

THANK YOU