List of abbreviations - OECD.org · 252 Annex1 AAEF AlbanianAmericanEnterpriseFund ACE...
25
252 Annex 1 AAEF Albanian American Enterprise Fund ACE Action for Co-operation in Economics (EU Phare Programme) APIU Croatian export and investment promotion agency APPRM Agency for Promotion of Entrepreneurship (FYR Macedonia) BAS Business Advisory Service BHEPA Export Council and Export Promotion Agency BIC Business Information Centre BICRO Business Innovation Centre of Croatia BRA Business Registration Agency (Serbia) CAR capital adequacy ratio CIT corporate income tax CIP Competitiveness and Innovation Programme EAR European Agency for Reconstruction EBRD European Bank for Reconstruction and Development EC DG ENTR European Commission’s Directorate-General for Enterprise and Industry EEN Enterprise Europe Network EFSE European Fund for South-Eastern Europe EICC European Information and Communication Centre EIICM European Information and Innovation Centre in Macedonia EPPA Enterprise Policy Performance Assessments ETF European Training Foundation EU European Union FDI foreign direct investment FINA Croatian National Financial Agency FYR Macedonia the Former Yugoslav Republic of Macedonia GDP gross domestic product GEM Global Entrepreneurship Monitor GNI gross national income HAMAG Croatian SME agency HGSME high-growth small and medium-sized enterprise HITPOP Croatian enterprise training website HRD human resource development ISCED International Standard Classification of Education ICT information and communications technology IFC International Finance Corporation INSTAT Albanian Institute of Statistics IPA Instrument for Pre-Accession Assistance IPPC Integrated Pollution Prevention and Control IPR intellectual property rights ISEF Information System for Electronic Filing IT information technology I&T innovation and technology KBRA Kosovo Business Registration Agency KCB Kosovo Central Bank KPI key public infrastructure KTP Knowledge Transfer Partnership List of abbreviations
Transcript of List of abbreviations - OECD.org · 252 Annex1 AAEF AlbanianAmericanEnterpriseFund ACE...
252
Annex 1
AAEF Albanian American Enterprise FundACE Action for Co-operation in Economics (EU Phare Programme)APIU Croatian export and investment promotion agencyAPPRM Agency for Promotion of Entrepreneurship (FYR Macedonia)BAS Business Advisory ServiceBHEPA Export Council and Export Promotion AgencyBIC Business Information CentreBICRO Business Innovation Centre of CroatiaBRA Business Registration Agency (Serbia)CAR capital adequacy ratioCIT corporate income taxCIP Competitiveness and Innovation ProgrammeEAR European Agency for ReconstructionEBRD European Bank for Reconstruction and DevelopmentEC DG ENTR European Commission’s Directorate-General for Enterprise and IndustryEEN Enterprise Europe NetworkEFSE European Fund for South-Eastern EuropeEICC European Information and Communication CentreEIICM European Information and Innovation Centre in MacedoniaEPPA Enterprise Policy Performance AssessmentsETF European Training FoundationEU European UnionFDI foreign direct investmentFINA Croatian National Financial AgencyFYR Macedonia the Former Yugoslav Republic of MacedoniaGDP gross domestic productGEM Global Entrepreneurship MonitorGNI gross national incomeHAMAG Croatian SME agencyHGSME high-growth small and medium-sized enterpriseHITPOP Croatian enterprise training websiteHRD human resource developmentISCED International Standard Classification of EducationICT information and communications technologyIFC International Finance CorporationINSTAT Albanian Institute of StatisticsIPA Instrument for Pre-Accession AssistanceIPPC Integrated Pollution Prevention and ControlIPR intellectual property rightsISEF Information System for Electronic FilingIT information technologyI&T innovation and technologyKBRA Kosovo Business Registration AgencyKCB Kosovo Central BankKPI key public infrastructureKTP Knowledge Transfer Partnership
List of abbreviations
253
MEF Montenegrin Employers’ FederationMELE Ministry of Economy, Labour and EntrepreneurshipMETE Ministry of Economy,Trade and Energy (Albania)METR marginal effective tax rateMoE Ministry of Economy (FYR Macedonia)MoERD Ministry of Economy and Regional Development (Serbia)NBMFI non-bank microfinance institutionNCC National Competitiveness CouncilNRC National Registration Centre (Albania)NECC National Entrepreneurship and Competitiveness CouncilOECD Organisation of Economic Co-operation and DevelopmentOECD PSD Organisation for Economic Co-operation and Development Private Sector Development
DivisionPIT personal income taxPPC public/private consultationPPD public-private dialogueR&D research and developmentRDA regional development agencyRIA regulatory impact analysisSAA Stability and Association AgreementsSBA European Small Business ActSEE South East EuropeSME small and medium-sized enterpriseSIEPA Serbia Investment and Export Promotion AgencySMEDA Directorate for Development of Small and Medium Sized Enterprise (Montenegro)SMEPED SME Policy Enhancement and DeliveryTAC Training and ConsultancyTAM TurnAround ManagementTNA Training Needs AnalysisUNDP United Nations Development ProgrammeVAT value added taxWBC Western Balkan countries (including Kosovo under UNSCR 1244/99)YES Youth Entrepreneurial Service
254
Annex 2
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Polic
yfr
amew
ork
fore
ntre
pren
euria
llea
rnin
g(E
L)3
1.1
Polic
ypa
rtne
rshi
p
Nostructured
co-
operationbetween
public,privateandnon-
governmentalsectors
onEL.
Anongoingnational
dialogue
with
view
tostructureco-operation
betweenpublic,private
andnon-governmental
sectorson
EL.
AnationalEL
partnershiphasbeen
establishedbetween
public,privateandnon-
governmentalsectorsto
prom
oteentrepreneurial
learning.
Statefundsensure
sustainablecontributionof
ELpartnershiptonational
developm
ents(e.g.
administrativesupport,
workplan,capacity
developm
ent).
AnEL
nationalpartnershipadviseson
arangeofnationalstrategies
(education,
employment,SM
E,R&
D)andactionplans.
1
1.2
Polic
ysu
ppor
tre
sour
ces
Nosystem
aticallocation
offinancialresourcesto
supportELpolicy
implem
entation.
Pilotprojectsfunds
available(public
and/or
private)forEL
developm
ents(e.g.
teachertraining,
teaching
materials).
Dialogue
ongoing
betweenstate
authorities,private
sectorandphilanthropic
societiesforco-
ordinatedfinancial
supportforsystem
iclife-long
EL.
Nationalfunds
allocated
forsystemicEL
developm
entand
detailed
inannualeducation
budgetarycommitm
ents.
FinancialallocationforELclearly
identifiablewithinnationaleducation
budget.
NationalELdevelopm
entsincludefinancial
commitm
entfrompublic-private
partnership.
1
1.3
Polic
yel
abor
atio
npr
oces
s
Noevidence
ofclearly
identifiableor
articulated
policy
guidance
availablefor
theeducationsector.
ELrecognised
asdeveloping
feature
withineducationpolicy
instruments.
Policyinstruments
specifictoeach
levelof
theeducationsystem
clearly
identifyEL
asa
prioritydevelopm
ent
area
with
duereference
tocurriculum
,teacher
trainingandschool
governance.
ELpolicylinkagesare
clearly
articulated
with
SME,em
ploymentand
R&Dpolicydocuments.
Nationaleconomicdevelopm
entplan
includes
aspecificchapteronlife-long
ELdetailing
specificandcomplimentary
objectives
forthe
various
parts
oftheEL
framew
ork.
1
1.4
Mon
itorin
gan
dev
alua
tion
Nosystem
inplaceto
monitorand
evaluateEL
activities.
Baselinedataisbeing
collected
onEL
projects
andisregistered
within
anationaldatabase.
Documentedevidence
ofevaluationofEL
activity
ateach
levelofthe
educationsystem
Anannualreportis
publishedandmade
availableon-line
detailing
keydevelopm
entsinEL
inthecountry,including
lessonslearntand
identificationofgood
practice.
Recommendations
frommonitoringand
evaluationofEL
areintegrated
intofurther
policyreformsandactionplans.
1
1.EN
TREP
REN
EURSH
IPED
UC
AT
ION
AN
DT
RA
ININ
G
Th
eSM
EPo
licy
Index
Tool
255
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Low
erse
cond
ary
educ
atio
n(IS
CED
2)2
1.5
*ISC
ED2
Orga
nisa
tion
Traditionalteaching
and
learning
environm
ent
prevailswith
little
orno
optionforflexible
teaching
andlearning
arrangem
ents
conducivetoprom
oting
entrepreneurshipas
akeycompetence(e.g.
opportunity
identification,initiative,
creativity,innovation
andrisktaking
bypupils)w
ithinlower
secondaryschools.
Someevidence
ofmore
flexibleteaching
andlearning
arrangem
entsconduciveto
prom
otingentrepreneurship
asakeycompetence(e.g.
opportunityidentification,
initiative,creativity,
innovationandrisktaking
bypupils)w
ithinlower
secondaryschools.
Evidence
insomelower
secondaryschoolsofschool
co-operationwith
local
communities
andenterprises
reportedinbaselinedata
(Monitoringandevaluation
sub-indicator)
Atleast5%oflowersecondary
schoolsengagedinflexible
teaching
andlearning
arrangem
entsconduciveto
prom
otingentrepreneurshipas
akeycompetence(e.g.
opportunityidentification,
initiative,creativity,innovation
andrisktaking
bypupils)w
ithin
lowersecondaryschools.This
includes
directco-operation
betweentheschools,local
communities
andlocal
enterprises.
Evidence
forthislevelw
illbe
draw
nfromschools’Annual
Reports
(Monitoringand
evaluationsub-indicator)
Regulatoryframew
orkin
placewhich
provides
for
flexibleteaching
and
learning
arrangem
ents
which
prom
ote
entrepreneurshipas
akey
competence(e.g.
opportunityidentification,
initiative,creativity,
innovation,andrisktaking
bypupils)w
ithinlower
secondaryschools.This
includes
co-operation
betweenlowersecondary
schools,localcom
munities
andlocalenterprises.
Atleast50%
oflowersecondary
schoolsmeetthe
regulatory
framew
orkforflexibleteaching
andlearning
arrangem
entswhich
prom
oteentrepreneurshipas
akeycompetence(e.g.opportunity
identification,initiative,creativity,
innovation,andrisktaking
bypupils)w
ithinlowersecondary
schools.Thisincludes
directco-
operationbetweentheschools,
localcom
munities
andlocal
enterprises.
Evidence
forthislevelw
illbe
draw
nfromschools’Annual
Reports
(Monitoringand
evaluationsub-indicator)
1
1.6
*ISC
ED2
Key
com
pete
nce
ELinlowersecondary
educationisconfined
toad-hoc
projectswhich
arenotpartof
mainstream
education
curricula.
ELinlowersecondary
educationisconfined
toschool-based
individual
initiatives
which
areknow
ntotheeducationauthorities.
ELinlowersecondary
educationcomprises
entrepreneurshipkey
competenceprovisions
asan
integralfeatureofthenational
curriculum
.
ELinlowersecondary
educationcomprises
entrepreneurshipkey
competenceprovisions
ofthenationalcurriculum
andisincluded
inteaching
plansofatleast25%
oflowersecondaryschools.
Evidence
forthislevelw
illbe
draw
nfromschools’
AnnualReports
(Monitoringandevaluation
sub-indicator).
ELinlowersecondaryeducation
comprises
entrepreneurshipkey
competenceprovisions
ofthe
nationalcurriculum
andis
included
inteaching
plansofat
least50%
oflowersecondary
schools.Evidence
forthislevel
willbe
draw
nfromschools’
AnnualReports
(Monitoringand
evaluationsub-indicator)
1
1.7
*ISC
ED2
NoELmaterials,staff
expertise
nor
partnershipswith
local
civic/enterprise
communities.
Evidence
ofdevelopm
entof
EL:a)teachingmaterialsand
b)teachertrainingwhich
includes
entrepreneurshipas
akeycompetence.
Atleast5%oflowersecondary
schoolshave
ELmaterialand
staffknowledgeandskillsfor
teaching
entrepreneurshipas
akeycompetence.
Atleast25%
oflower
secondaryschoolshave
ELmaterialand
staff
know
ledgeandskillsfor
teaching
entrepreneurship
asakeycompetence.
Atleast50%
oflowersecondary
schoolshave
ELmaterialand
staff
know
ledgeandskillsforteaching
entrepreneurshipas
akey
competence.
1
256
Annex 2Up
pers
econ
dary
educ
atio
n(IS
CED
3)2
1.8
*ISC
ED3
Orga
nisa
tion
Traditionalteaching
and
learning
environm
ent
prevailswith
little
orno
optionforflexible
teaching
andlearning
arrangem
ents
conducivetoprom
oting
entrepreneurshipas
akeycompetence(e.g.
opportunity
identification,initiative,
creativity,innovation
andrisktaking
bypupils)and
more
specificbusiness
skills**withinupper
secondaryschools.
Someevidence
ofmore
flexibleteaching
andlearning
arrangem
entsconduciveto
prom
otingentrepreneurship
asakeycompetence(e.g.
opportunityidentification,
initiative,creativity,
innovation,risktaking
bypupils)and
morespecific
business
skills**withinupper
secondaryschools.
Evidence
insomeupper
secondaryschoolsofschool
co-operationwith
local
communities
andenterprises
reportedinbaselinedata
(Monitoringandevaluation
sub-indicator)
Atleast25%
ofupper
secondaryschoolsengagedin
flexibleteaching
andlearning
arrangem
entsconduciveto
prom
otingentrepreneurshipas
akeycompetence(e.g.
opportunityidentification,
initiative,creativity,innovation,
risktaking
bypupils)and
more
specificbusiness
skills**This
includes
directco-operation
betweentheschools,local
communities
andlocal
enterprises.
Evidence
forthislevelw
illbe
draw
nfromschools’Annual
Reports
(Monitoringand
evaluationsub-indicator).
Regulatoryframew
orkin
placewhich
provides
for
flexibleteaching
and
learning
arrangem
ents
conducivetoprom
oting
entrepreneurshipas
akey
competence(e.g.
opportunityidentification,
initiative,creativity,
innovation,risktaking
bypupils)and
morespecific
business
skills**.This
includes
directco-
operationbetweenthe
schools,localcom
munities
andlocalenterprises.
Atleast70%
ofuppersecondary
schoolsmeetthe
regulatory
framew
orkforflexibleteaching
andlearning
arrangem
ents
conducivetoprom
oting
entrepreneurshipas
akey
competence(e.g.opportunity
identification,initiative,creativity,
innovation,risktaking
bypupils)
andmorespecificbusiness
skills**.Thisincludes
directco-
operationbetweentheschools,
localcom
munities
andlocal
enterprises.
Evidence
forthislevelw
illbe
draw
nfromschools’Annual
Reports
(Monitoringand
evaluationsub-indicator).
1
1.9
*ISC
ED3
Entr
epre
neur
ial
lear
ning
ELinuppersecondary
education
(entrepreneurshipkey
competenceand
business
skills**)is
confined
toad-hoc
projectswhich
arenot
partofmainstream
educationcurricula.
ELinuppersecondary
education(entrepreneurship
keycompetenceand
business
skills**)isconfined
toschool-based
individual
initiatives
which
areknow
ntotheeducationauthorities.
EL(entrepreneurshipkey
competenceandbusiness
skills**)isan
integralfeatureof
thenationalcurriculum
which
specifies
entrepreneurshipkey
competenceandelectiveEL
subjects.
EL(asakeycompetence
andbusiness
skills**)is
included
inteaching
plans
ofatleast50%
ofupper
secondaryschools.
Evidence
forthislevelw
illbe
draw
nfromschools’
AnnualReports
(Monitoring
andevaluationsub-
indicator).
EL(asakeycompetenceand
business
skills**)isincluded
inteaching
plansinatleast70%
ofuppersecondaryschools.
Evidence
forthislevelw
illbe
draw
nfromschools’Annual
Reports
(Monitoringand
evaluationsub-indicator).
1
1.10
*ISC
ED3
Lear
ning
envi
ronm
ent
NoEL
materials,staff
expertise
nor
partnershipswith
local
civic/enterprise
communities.
ELmaterialsandteacher
trainingunderdevelopment
byway
ofstrategicpilotsand
which
includestructured
co-
operationbetweenupper
secondaryschools,local
communities
andenterprise.
Atleast25%
ofupper
secondaryschoolsare
employingEL
material,with
stafftrained
for
entrepreneurshipkey
competenceandbusiness
skills.**Theschoolshave
structured
partnershipswith
localcom
munities
and
enterprise.
Atleast50%
ofupper
secondaryschoolsare
employed
ELmaterial,with
stafftrained
for
entrepreneurshipkey
competenceandbusiness
skillsdevelopm
ent.**The
schoolshave
structured
partnershipswith
local
communities
and
enterprise.
Atleast70%
ofuppersecondary
schoolsareem
ployingEL
material,with
stafftrained
for
entrepreneurshipkeycompetence
andbusiness
skills
developm
ent.**The
schoolshave
structured
partnershipswith
local
communities
andenterprise.
1
*Thisindicatorisparticularly
concernedwith
prom
otingteaching
andlearning
arrangem
entswhich
willcontributetoentrepreneurialm
indsetsandbehaviour(curiosity,creativity,autonom
y,initiative,team
spirit)inkeepingwith
therecommendations
oftheEU’sOsloAgenda.
**AtISCEDLevel3
education,entrepreneurshipas
akeycompetenceshouldcontinue
tobe
anintegralpartofthenationalcurriculum
reinforcingthecontributionmadeatISCEDlevel2.AtISCED
3level,
theentrepreneurshipkeycompetencecouldbe
supplementedwith
harderbusiness
skills(e.g.businessplanning,start-up
training,marketing,book-keeping)developed
throughbusiness
relatedstudies
asacompulsoryoras
anelectivesubjectw
ithinthecurriculum
.
257
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indi
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r(1
-3)
Good
prac
tice
1
1.11
*Go
odpr
actic
e
Thereisno
system
atic
exchange
ofgood
practicebetween
lifelongEL
providers.
Anationalnetworkof
life-long
ELproviders
meetson
aregular
basistoexchange
good
practice.
Exam
ples
ofadaptedEL
good
practice(dom
estic
and/orinternational)are
beingpilotedinthe
country.
Results
ofdomestic
good
practicearebeing
dissem
inated
nationally
(at
leastone
annualevent).
Withinthereporting
period,atleastone
domestic
good
practicehasbeen
transferred
toanothereducationand
trainingenvironm
entinaneighbouring
country,European
Unionorbeyond.
1
*Notethatthisindicatoriscumulativei.e.eachrankingrequiresfulfilmentofthe
earlierlevelsoftheindicator.
Non-
form
alen
trep
rene
uria
llea
rnin
g1
1.12
Non
form
alle
arni
ng
Exam
ples
ofactions
toprom
otenon-formalEL
(privatelyand/orpublicly
supported).
Aworking
group
monitorsnon-formalEL
aspartofnationalEL
strategy
andadviseson
improvem
ents.
Evidence
ofatleastone
quarterly,high-level
presscoverage
(national
newspaperorTV)ofEL
policyordelivery.
Exam
ples
ofagreem
ents
establishedbetween
publicauthorities,
enterprise,community
groups
orphilanthropic
organisations
todevelop
entrepreneurialspirit
andskillsacross
society
with
particularreference
tochildrenandyoung
people.
Atleastone
annual,high-
profile
eventatnational
leveltoprom
ote
awarenessandinformation
onbroaderEL(formaland
non-formal)toshow
-case
successfulprojects.
High-profileeventincludes
nationalrecognitionor
awards
forELpractice.
Transferofknow
-how
:principles
orpracticefromatleast2
ofthenon-formal
show
-caseprojectsfromtheprevious
year’shigh
profile
eventareintegrated
into
otherELenvironm
entsnationalor
internationally.
1
258
Annex 2
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2.1
Issu
ing
ofco
mpa
nyre
gist
ratio
nce
rtifi
cate
2
2.1.
1
Num
bero
fday
sfo
robt
aini
ngco
mpa
nyre
gist
ratio
nce
rtifi
cate
Registrationinmore
than
30days.
Registrationtakesmore
than
15days,butless
than
30days.
Registrationtakesmore
than
5days,lessthan
15days.
Registrationtakesless
than
5days,butmorethan
1day
Registrationin1day.
1
2.1.
2
Num
bero
fad
min
istr
ativ
est
eps
for
obta
inin
gth
eco
mpa
nyre
gist
ratio
nce
rtifi
cate
Registrationrequires
morethan
10administrativesteps.
Registrationrequires8-
9administrativesteps.
Registrationrequires5-
7administrativesteps.
Registrationrequires2-4
administrativesteps.
Registrationrequires1administrativestep.
1
2.1.
3
Offic
ialc
osto
fob
tain
ing
the
com
pany
regi
stra
tion
cert
ifica
te
Morethan
Euro250
Less
than
Euro250,
morethan
Euro150
Less
than
Euro150,
morethan
Euro50
Less
than
Euro50,m
ore
than
Euro10
Less
than
Euro10
2
Com
pany
Iden
tific
atio
nNu
mbe
rs1
2.1.
4
Adm
inis
trat
ive
iden
tific
atio
nnu
mbe
rsin
deal
ing
with
the
publ
icad
min
istr
atio
n
5registrations
and
identificationnumbers
indealingwith
different
administrative
authorities
(statistical
office,custom
s,labour
office,taxofficeetc.).
4identificationnumbers
indealingwith
different
administrative
authorities.Som
eregistrations
merged
3identificationnumbers
indealingwith
different
administrative
authorities.Halfof
registrations
merged.
2identificationnumbersin
dealingwith
different
administrativeauthorities.
Mostofregistrations
merged.
Singleidentificationnumberindealingwith
allstandardfunctions
ofpublic
administration-singleregistrationprocess.
1
2.1.
5
Num
bero
fday
sfo
rcom
puls
ory
com
pany
iden
tific
atio
nnu
mbe
r(s)
Allnum
bersinmore
than
30days.
Allnum
bersinmore
than
15days,butless
than
30days.
Allnum
berinmorethan
5days,lessthan
15days.
Allnum
bersinless
than
5days,butmorethan
1day
Allnum
bersinthesameday.
1
2C
HEA
PER
AN
DFA
ST
ERSTA
RT-
UP
259
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l5W
eigh
tfor
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ensi
onor
indi
cato
r(1
-3)
Com
plet
ion
ofth
eov
eral
lreg
istr
atio
npr
oces
san
den
try
inop
erat
ions
1
2.1.
6
Num
bero
fday
sfo
rcom
plet
ing
the
over
allr
egis
trat
ion
proc
ess,
incl
udin
gco
mpu
lsor
ylic
ence
sfo
rsta
ndar
dbu
sine
ssac
tiviti
es(W
BCo
stof
Doin
gBu
sine
ssIn
dex)
Registrationtakes
morethan
30days.
Registrationtakes
morethan
15days,but
less
than
30days.
Registrationtakes
morethan
5days,less
than
15days.
Registrationtakesless
than
5days,butmore
than
1day
Registrationtakes1
day.
1
2.1.
7
Num
bero
fste
psfo
rcom
plet
ing
the
over
allr
egis
trat
ion
proc
ess,
incl
udin
gco
mpu
lsor
ylic
ence
sfo
rsta
ndar
dbu
sine
ssac
tiviti
es(W
BCo
stof
Doin
gBu
sine
ssIn
dex)
Registrationrequires
morethan
10administrativesteps.
Registrationrequires
8-9administrative
steps.
Registrationrequires
5-7administrative
steps.
Registrationrequires
2-4administrative
steps.
One-stop-shop.
1
2.1.
8Si
lenc
eis
cons
enta
pplie
dto
com
pany
regi
stra
tion
proc
edur
esSilenceisconsentis
notapplied
Silenceisconsentis
system
aticallyapplied
2
2.1.
9Co
sts
conn
ecte
dw
ithre
gist
ratio
n(%
ofGN
Iper
capi
ta)-
(WB
Cost
ofDo
ing
Busi
ness
Inde
x)
Costsaremorethan
10%ofGN
Ipercapita.
Costsarebetween5%
and10%ofGN
Iper
capita.
Costsarebetween
2.5%
and5%
ofGN
Ipercapita.
Costsarebelow2.5%
ofGN
Ipercapita.
Costsareminimal
(close
to0ofGN
Iper
capita).
2
2.1.
10M
inim
umca
pita
lreq
uire
men
ts(%
ofGN
Ipe
rcap
ita)-
(WB
Cost
ofDo
ing
Busi
ness
Inde
x)
Morethan
40%ofGN
Ipercapita.
Between20%and
40%ofGN
Ipercapita.
Between10%and
20%ofGN
Ipercapita.
Less
than
10%ofGN
Ipercapita.
Nominimum
capital
requirementsfor
generalpartnerships
with
personalliability.
2
2.2
Incr
ease
on-l
ine
acce
ssfo
rreg
istr
atio
n1
2.2.
1On
-lin
ere
gist
ratio
n
Thegovernmenthas
nottaken
anysteps
towards
the
introductionofon-line
registration.
Evaluationofexisting
administrative
procedures
and
detailedproposalsfor
theintroductionofon-
lineregistration.
Budgetprovisions
and
pilotproject.
Lawon
online
registration,action
plan
andbudget
provisions
approved.
Designationof
competentauthority.
Level3
+solid
evidence
ofimplem
entationofon-
lineregistrationsystem
availableonlyinsome
regions.
Level4
+complete
implem
entationofon-
lineregistrationsystem
fully
integrated
with
otherservicesofe-
governmentand
availablethroughout
thecountry.On
line
registrationappliesto
allphasesofthe
company
registration
process
1
260
Annex 2Le
vel1
Leve
l2Le
vel3
Leve
l4Le
vel5
Wei
ghtf
orsu
b-di
men
sion
orin
dica
tor
(1-3
)
2.3
Craf
treg
istr
atio
n
Craf
treg
istr
atio
nce
rtifi
cate
2
2.3.
1Nu
mbe
rofd
ays
foro
btai
ning
craf
tre
gist
ratio
nce
rtifi
cate
Registrationinmore
than
30days.
Registrationtakes
morethan
15days,but
less
than
30days.
Registrationtakes
morethan
5days,less
than
15days.
Registrationtakesless
than
5days,butmore
than
1day
Registrationin1day.
1
2.3.
2Nu
mbe
rofa
dmin
istr
ativ
est
eps
for
obta
inin
gth
ecr
aftr
egis
trat
ion
cert
ifica
te
Registrationrequires
morethan
10administrativesteps.
Registrationrequires
8-9administrative
steps.
Registrationrequires
5-7administrative
steps.
Registrationrequires
2-4administrative
steps.
Registrationrequires1
administrativestep.
1
2.3.
3Of
ficia
lcos
tofo
btai
ning
the
craf
tre
gist
ratio
nce
rtifi
cate
Morethan
Euro250
Less
than
Euro250,
morethan
Euro150
Less
than
Euro150,
morethan
Euro50
Less
than
Euro50,
morethan
Euro10
Less
than
Euro10
2
Craf
tide
ntifi
catio
nnu
mbe
rs1
2.3.
4Ad
min
istr
ativ
eid
entif
icat
ion
num
bers
inde
alin
gw
ithth
epu
blic
adm
inis
trat
ion
5registrations
and
identificationnumbers
indealingwith
differentadministrative
authorities
(statistical
office,custom
s,labour
office,taxofficeetc.).
4identification
numbersindealing
with
different
administrative
authorities.Som
eregistrations
merged.
3identification
numbersindealing
with
different
administrative
authorities.Halfof
registrations
merged.
2identification
numbersindealing
with
different
administrative
authorities.M
ostof
registrations
merged.
Singleidentification
numberindealingwith
allstandardfunctions
ofpublic
administration-single
registrationprocess.
1
2.3.
5Nu
mbe
rofd
ays
forc
ompu
lsor
ycr
aft
iden
tific
atio
nnu
mbe
r(s)
Allnum
bersinmore
than
30days.
Allnum
bersinmore
than
15days,butless
than
30days.
Allnum
berinmore
than
5days,lessthan
15days.
Allnum
bersinless
than
5days,butmore
than
1day
Allnum
bersinthe
sameday.
1
261
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vel2
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eigh
tfor
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ensi
onor
indi
cato
r(1
-3)
3.1
Sim
plifi
catio
nof
SME
legi
slat
ion
ofSM
Ere
late
dle
gisl
atio
nan
dre
gula
tion
3
Revi
ewof
the
curr
entl
egis
latio
n
3.1.
1St
rate
gyfo
rleg
isla
tive
and
adm
inis
trat
ive
sim
plifi
catio
n
Noformalised
strategy
forlegislativeand
administrative
simplification,
includingsector
strategies,exists.
Legislativeand
administrative
simplificationstrategy
isunderelaboration.
Multi-yearlegislative
andadministrative
simplificationstrategy
forcurrentperiodis
approved
bythe
government,following
aprocessof
consultationwith
stakeholders,and
inparticularw
iththe
privatesectorandcivil
society.Thestrategy
isatan
initialstageof
implem
entation.
Solid
evidence
ofimplem
entationofthe
legislativeand
administrative
simplificationstrategy
with
indicationofkey
targetsachieved
and
assignments
completed.
Apro-active,comprehensive
legislativeandadministrative
simplificationstrategy
isputin
placeaftera
wide-consultation
process.Thestrategy
incorporates
actionplans
coveringkeyareasofthe
regulatoryreform
agenda.
Thereissignificantevidence
thatallcom
ponentsofthe
strategy
have
been
implem
ented,as
demonstrated
bytim
e-boundtargetsachieved
andnumberofassignm
ents
completed.
3
3.1.
2Re
view
and
sim
plifi
catio
nof
curr
entl
egis
latio
n
Thereareno
plansto
review
andsimplify
currentprim
aryor
secondarylegislation
relatedtoenterprise
policy.
Therehasbeen
ad-hoc
activity
tosimplify
currententerprise
legislationandthe
governmenthas
plans
fora
system
aticreview
ofcurrentlegislation
relatedtoenterprise
policy.
Aconcreteplan
toreview
andsimplify
legislationrelatedto
enterprisepolicyhas
been
approved
and
institutions
incharge
have
been
identified.
Implem
entationofthe
plan
toreview
and
simplify
legislation
relatedtoenterprise
policybeginningwith
thereview
ofmainly
primarylegislation
relatedtoenterprise
policy.
Legislativereview
well-
advanced
andextended
tosecondarylegislation.
2
3.1.
3El
imin
atio
nof
redu
ndan
tle
gisl
atio
nan
dre
gula
tions
(e.g
.reg
ulat
ory
guill
otin
e)
Thereareno
plansto
carryoutsystematic
eliminationof
redundantlegislation
andregulations.
Therehasbeen
ad-hoc
activity
tocarryout
eliminationof
redundantlegislation
andregulations.The
governmentisplanning
tocarryoutthis
exercise.
Aconcreteplan
tocarryoutsystematic
eliminationof
redundantlegislation
andregulations
has
been
approved
and
institutions
incharge
have
been
identified.
Implem
entationofthe
plan
underway,
coveringkeyareasof
mainlyprimary
legislationrelatedto
enterprisepolicy.
Regulatoryguillotineprocess
welladvancedandextended
tosecondarylegislation.
2
3BET
TER
LEG
ISLA
TIO
NA
ND
REG
ULA
TIO
N
262
Annex 2Le
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vel3
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vel5
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ghtf
orsu
b-di
men
sion
orin
dica
tor
(1-3
)
Regu
lato
ryIm
pact
Anal
ysis
3.1.
4Us
eof
Regu
lato
ryIm
pact
Anal
ysis
(RIA
)
Nosystem
atic
regulatoryimpact
analysistargeted
atSM
Esexists.
Proposalfora
lawon
RIAforlegislationwith
impacton
SMEs.A
simplified,pilotRIA
programmeisbeing
used
incertainareasof
regulation.
Approvaloflawon
RIA.
Implem
entationofRIA
insomeSM
E-related
policyareas.
RIAon
SMEs
issystem
atically
implem
ented.
1
3.1.
5Ty
peof
Regu
lato
ryIm
pact
Anal
ysis
TheRIAappliedis
limitedinscopeandis
restrictedtosimplistic
techniques
(e.g.inter-
ministerialm
eetings,
consultationwith
interested
parties).
Thereisno
preceding
analysison
what
techniqueismost
applicableandtheRIA
processispoorly
structured.
RIAisbasedon
both
unsophisticated
and
sophisticated
(e.g.
cost-benefitanalysis,
cost-efficiency
analysis,realcase
pilots)techniques.
However,thereisno
structured
preceding
analysison
whattype
oftechniqueismost
applicableandtheRIA
processispoorly
structured.
Thetype
ofRIAapplied
istargeted
tothetype
oflegislationexam
ined
basedon
pre-defined
criteria.Accordingly,
sophisticated
techniques
areapplied.
Level3
+Thereis
someevidence
thatthe
outcom
esoftheRIA
have
been
used
tochange
orcancel
legislation.
Level4
+Thereisam
ple
evidence
thattheoutcom
esof
RIAhave
been
used
tochange
orcancellegislation.RIAisalso
appliedex-posttomeasurethe
impactoflegislationduringthe
implem
entationstage.
1
3.2
Sim
plify
rule
s1
3.2.
1Si
lenc
e-is
-con
sent
prin
cipl
eTheprincipleisnot
used
instandard
administrativepractice.
Evaluationofcurrent
procedures
and
detailedproposalson
theintroductionofthe
silence-is-consent
principle.
Approvaloflawon
silence-is-consent.
Solid
evidence
ofimplem
entationofthe
silence-is-consent
principleinkey
areas/sectorsofthe
administration.
Fullimplem
entationand
widespreaduseoftheprinciple
inmanyareas/sectorsofthe
administration.Regularreviews
(involvingbusiness
sector)to
identifynewareaswherethe
principlecouldbe
adopted.
1
263
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tfor
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ensi
onor
indi
cato
r(1
-3)
3.3
Inst
itutio
nalf
ram
ewor
k3
3.3.
1In
ter-
gove
rnm
enta
lco-
ordi
natio
nin
polic
yel
abor
atio
n
Noinstitutionis
responsibleforSME
policyelaboration.
Severalinstitutions
are
responsibleforSME
policyelaborationand
they
have
overlapping
portfoliosandlim
ited
co-ordination.
Approvalfor
establishm
entofa
singleinstitutionin
charge
ofleadingand
co-ordinatingSM
Epolicyelaboration.
Singleinstitutionin
charge
ofSM
Epolicy
elaborationinplace
andfully
operational.
System
ofconsultation
with
theimplem
enting
agency
(ies)inplace
Level4
+effectivemechanism
ofpolicyco-ordinationinvolving
keyministries,agenciesand
localadm
inistrations
when
relevant.
1
3.3.
2SM
Ede
velo
pmen
tstr
ateg
yNo
SMEdevelopm
ent
strategy
exists.
SMEdevelopm
ent
strategy
isunder
elaboration.Review
ofexpiredSM
Estrategy
underw
ay.
Multi-yearSM
Edevelopm
entstrategy
forcurrentperiodis
approved
bythe
governmentand
atinitialstageof
implem
entation.
Budgetestablishedbut
entiretyoffundsnot
yetreceived.
Solid
evidence
ofimplem
entationofthe
SMEdevelopm
ent
strategy
with
indication
ofkeytargetsachieved
andassignments
completed.Entiretyof
fundsreceived
andin
processofbeing
disbursed.
Apro-activeSM
Edevelopm
ent
strategy
accompanied
bysignificantevidence
thatall
componentsofthestrategy
have
been
implem
ented,as
demonstratedby
time-bound
targetsachieved
andnumberof
assignmentscompleted.SME
strategy
hasademonstrated
impactandhasstrengthened
theSM
Esector.
1
3.3.
3SM
Epo
licy
impl
emen
tatio
nag
ency
oreq
uiva
lent
NoSM
Epolicy
implem
entationagency
with
anexecutiverole
(orequivalent)exists.
Government
consideringthe
establishm
entofan
SMEpolicy
implem
entationagency
(orequivalent).
SMEimplem
entation
agency
(orequivalent)
established.Staff,
structureandbudgetin
place.
Rangeofoutput
tobe
coveredby
agency
beingdrafted.
SMEimplem
entation
entityfully
operational
andcoversarangeof
activities
with
measurableoutcom
es.
Staffiscompleteand
therequiredexpertise
(economicandlegal)is
inplace.Solid
implem
entationrecord
ofSM
Estrategy
based
onachievem
entsof
time-boundtargetsas
detailedinactionplan.
SMEimplem
entationentityis
themainbody
for
implem
entationoftheSM
Estrategy,operatingwith
full
politicalsupport.Theentityhas
aclearreportingsystem
inplaceandarecognised
advocacy
andpolicyadvice
role.
Theentityiswell-funded,wide-
reaching,and
itsactivities
have
proven
tobe
effectivein
supportingSM
Edevelopm
ent
with
measureableoutcom
es.
1
264
Annex 2
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ensi
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indi
cato
r(1
-3)
4.1
Trai
ning
need
san
alys
ispo
licy
(TNA
)
SmallbusinessTNAdoes
notexistorisbasedon
‘ad
hoc’surveysonly.
Thereisno
regularand
system
aticcollectionof
dataon
thetrainingneeds
ortrainingconsum
ptionin
thesm
allbusiness
community.
Government,social
partnersandbusiness
community
areindialogue
with
view
toestablishing
asystem
aticTNAframew
ork
forthe
smallbusiness
community.
AnationalTNA
framew
orkhas
been
agreed
between
government,socialpartners,and
business
community
with
particularreference
toeconom
icgrow
thsectors.
TheTNAframew
orkidentifiesa)
skillweaknessesinthe
workforce,b)skillgaps
andc)
futureskillrequirements.
Standarddatacollection
instrumentsandadata
managem
entsystemarein
placeas
partofawidernational
econom
icdevelopm
entplan.
TNAas
defined
byalife-
long
ELpolicyare
undertakeninatleast20%
ofsm
allbusinessesin
grow
thsectorsand
reportedpubliclyon
arecognised
websitefor
access
byenterprises,
trainingprovidersand
policymakers.
AnnualTNAisundertaken
inatleast40%
ofsm
all
businesses
ingrow
thsectorsandavailable
publiclyon
arecognised
websiteforaccessby
enterprises,training
providersandpolicy
makers.
3
*Evidenceforthisindicatorw
illbe
takenfromenterprisesurvey-based
data.
4.2
Qual
ityas
sura
nce
Thereisno
national
framew
orkforquality
assuranceoftraining
delivered
tothesm
all
business
community.
Somecasesof
accreditationoftraining
programmes
andtraining
providersby
international
bodies.
Arangeofad
hoc
structures
andtools*are
beingused
todetermine
quality
oftrainingforthe
smallenterprise
community.
Dialogue
ongoingbetween
trainingproviders,em
ployers
andGovernmentregarding
quality,standards
and
accreditationoftraining
provisionforenterprises.Thisis
linkedtowiderEuropean
quality
assurancenetworks.
Anationalquality
assurancesystem
for
enterprisetrainingis
agreed
andisfully
operational.
Accreditedtraining
providersandprogrammes
areposted
onwebsitesand
informationboards
ofsm
all
enterprisesupport
agencies,public
andprivate
employmentagenciesand
trainingcentres.
Thenationalquality
assurancesystem
for
enterprisetrainingis
operationaland
fully
integrated
intoEuropean
Quality
Assurance
Fram
ework(tradeskills)
andrecognised
managem
enttraining
quality
assurancesystem
s.
2
4.3
Star
t-up
s*No
trainingavailablefor
start-ups.
20%ofnewlyregistered
start-upsinlast24
months
have
benefited
from
trainingandbusiness
advisoryservices
inthe
reporting
period(including
e-training).
40%ofnewlyregistered
start-
upsinlast24
monthshave
benefited
fromtrainingand
business
advisoryservices
inthe
reporting
period(includinge-
training).
60%ofnewlyregistered
start-upsinlast24
months
have
benefited
from
trainingandbusiness
advisoryservices
inthe
reporting
period(including
e-training).
Business
advisoryservices
forsmallenterprises
availableup
to36
months
afterstart-up.
80%ofnewlyregistered
start-upsinlast24
months
have
benefited
from
trainingandbusiness
advisoryservices
inthe
reporting
period(including
e-training)
Business
advisoryservices
forsmallenterprises
availableup
to36
months
afterstart-up.
1
*St
art-
uptr
aini
ngco
mpr
ises
man
agem
ent,
basi
cfin
ance
and
basi
cm
arke
ting
skill
ssu
ppor
ted
bypu
blic
and
priv
ate
fund
s
4.A
VA
ILA
BIL
ITY
OF
SK
ILLS
265
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ensi
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indi
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r(1
-3)
4.4
Ente
rpris
egr
owth
Nosystem
aticapproach
todevelopsm
allenterprise
human
resources
(knowledgeandskills)for
grow
ingbusinesses.
Know
ledgeandskills
developm
entforenterprise
grow
thhasbeen
agreed
asaprioritybetweenbusiness
community
and
governmentand
isregistered
innational
econom
icdevelopm
ent
plan.
Publicfinance
agreed
tosupporttrainingand
advisoryservices
for
grow
thenterprises.
Financialsupportfortrainingand
business
advisoryservices
for
grow
ingenterprises
available.(1)
Financialsupportislinkedto
clearcriteriatoallowenterprises
toapplyforsubsidies
tosupport
trainingandadvisoryservices
linkedtoenterprisegrow
th.
20%ofgrow
ingbusinesses
benefited
fromtrainingand
advisoryservices.
Morethan
50%ofgrow
ing
businesses
benefited
from
trainingandadvisory
services.
1
(1)Financialsupportw
illparticularly
addresstheknow
ledgeandcapacitiesrelatedtotheEU
regulatoryframew
ork.
4.5
Acce
ssto
trai
ning
Noon-line
publicregisterof
trainingprovidersand
trainingprogrammes
isavailable.
Registeroftraining
providersandtraining
programmes
broken
down
byregions,availableon
arecognised
website.
Smallbusinesstrainingprovision
isdevelopedbutislim
itedto
specifictowns
andregions.
Governmentsupportmeasures
prom
otedevelopm
entofon-line
trainingservices.
Good
trainingprovider
networkdevelopedacross
thecountry.(1)
Evidence
ofon-line
training
services
developing
for
smallbusinesscommunity.
Good
trainingprovider
networkdevelopedacross
thecountry.
Dataon
on-line
training
acquiredby
enterprises
istracked
byTNAsystem
and
evaluatedas
partof
nationalentrepreneurship
learning
policy
improvem
ents.
1
(1)Informationon
trainingprovidersavailablewithineconom
icdevelopm
entdepartmentsoflocal/regionaladm
inistrationoffices.
266
Annex 2
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ensi
onor
indi
cato
r(1
-3)
5.1
Inte
ract
ion
with
gove
rnm
ents
ervi
ces
1
5.1.
1Ta
xre
turn
sTaxreturnscannotbe
filed
on-line.
Governmentisconsidering
proposalstoallowforon-
linefilingoftaxreturns.
Pilotproject.
Approvaloflegislationand
budgetaryprovisions.
Developm
entofsoftware.
Early
phaseofimplem
entation.
Taxreturnscanbe
filed
on-line,
butthe
softw
areallowsonlyfor
alim
itednumberofoperations.
Level4
+thesoftw
are
allowsforcredit/debit
compensationwhen
availableinthecountry.
1
5.1.
2So
cial
secu
rity
retu
rns
Socialsecurityreturns
cannotbe
filed
on-line.
Governmentisconsidering
proposalstoallowforon-
linefilingofsocialsecurity
returns.Pilotproject.
Approvaloflegislationand
budgetaryprovisions.
Developm
entofsoftware.
Early
phaseofimplem
entation.
Socialsecurityreturnscanbe
filed
on-line,butthesoftw
are
allowsonlyfora
limitednumber
ofoperations.
Level4
+thesoftw
are
allowsforcredit/debit
compensationwhen
availableinthecountry.
1
5.1.
3Re
port
ing
onen
terp
rise
stat
istic
s
Reporting
onenterprise
statisticscannotbe
filed
on-line.
Governmentisconsidering
proposalstoallowforon-
linereporting
onenterprise
statistics.Pilotproject.
Approvaloflegislationand
budgetaryprovisions.
Developm
entofsoftware.
Early
phaseofimplem
entation.
Reporting
onenterprise
statisticscanbe
filed
on-line,
butthe
softw
areallowsonlyfor
alim
itednumberofoperations.
Advanced
phaseof
implem
entation+softw
are
allowsforw
iderangeof
operations.
1
5.1.
4
Exte
nsio
nto
othe
rser
vice
s(i.
e.pe
nsio
ns,
proc
urem
ent,
cada
stre
,etc
.)
Otherservicescannotbe
filed
on-line.
Governmentisconsidering
proposalstoallowforon-
linefilingofotherservices.
Pilotproject.
Approvaloflegislationand
budgetaryprovisions.
Developm
entofsoftware.
Early
phaseofimplem
entation.
Otherservicescanbe
filed
on-
line,butthe
softw
areallows
onlyfora
limitednumberof
operations.
Level4
+thesoftw
are
allowsforcredit/debit
compensationwhen
availableinthecountry.
1
5.2
Info
rmat
ion
2
5.2.
1On
-lin
ein
form
atio
nfo
rSM
Es
Noon-line
information
availableon
keyareasof
interestforSMEs
(i.e.tax,
labour,standard
regulations).
SomeSM
E-specific
informationcanbe
found
on-line,buton
different
portals.
Initialstageofdevelopm
ent
ofSM
Ededicatedportal
limitedinformationavailable
on-line
nopossibilityof
interaction.
SMEdedicatedportal
established:asignificant
amountofinformationis
availableon-line
anditis
regularly
updatedinteraction
limitedtorequestof
information.
Level4
+SM
E-specific
singleportalallows
interaction(requestof
informationapplications
tax
returns)betweenSM
Esand
theadministration.
1
5.2.
2Qu
ality
ofon
-lin
epo
rtal
Existenceofon-line
portal
unknow
ntoSM
Ecommunity.Informationis
notupdated
ormaintained.
On-line
portalsarenot
easilyaccessibleby
the
SMEcommunity.Portalis
notuser-friendly.
Informationisupdatedand
maintainedon
anad
hoc
basis.
On-line
portalsare
accessibletoSM
Ecommunity.Portalis
regularly
updatedand
maintained.
Level3
+portalisuserfriendly.
Level4
+Portaloffers
informationinlocal
languages,Englishand
language
ofthemost
presentforeign
investor.
1
5.IM
PRO
VIN
GO
N-L
INE
AC
CES
S
267
Leve
l1Le
vel2
Leve
l3Le
vel4
Leve
l5W
eigh
tfor
sub-
dim
ensi
onor
indi
cato
r(1
-3)
6.1
Expo
rtpr
omot
ion
prog
ram
mes
Noexportprom
otion
programmes
exist.
Exportprom
otion
programmes
under
consideration/somepilot
programmes
inplace,
limitedfundingavailable
andno
co-ordination
betweenprogrammes.
Newprogrammes
approved.
Programmes
arelargely
funded
bydonorcountries.
Co-ordinationbetween
programmes.Basictrade
informationprovided
and
sometrade
prom
otion
activities
(trademissions,
countryrepresentationat
majortrade
fairs)inplace,
butlimitedsupportgiven
toasm
allnum
berofSMEs.
Exportprom
otionprogrammes
areadequatelyfunded
butdo
notcom
pletelyprovideforallof
thefollowing:trade
policy
informationandcommercial
intelligence,exportprom
otion
andmarketing,trade
fair
participation,product
developm
entand
financial
services
andtraining.
Rangeofwell-funded
exportprom
otion
programmes
capableof
providingallofthe
dimensionsmentionedin
level4.
2
6.2
Enha
ncin
gSM
Eco
mpe
titiv
enes
s
Noprogrammes
orinitiatives
enhancing
SMEcompetitivenessin
place.
Competitiveness
programmes
under
consideration/initialpilot
programmes
inplace
Newcompetitiveness
programmes
approved.
Programmes
arelargely
funded
bydonorcountries,
coveringi.e.cluster
developm
ent,linkageswith
universities,foreign
partners,supplychain
trainingetc.
Relativelygood
rangeof
competitivenessprogrammes
inplace,adequatelyfunded,but
limitedco-ordinationwith
other
policyareas(science
and
technology,tax
incentives
for
R&D,educationandtraining,
etc.)
Rangeofwell-funded
exportcompetitiveness
programmes
capableof
providingallofthe
dimensionsmentionedin
level3
and4with
effective
policyco-ordinationand
monitoringmechanism
sin
place.
2
6.3
Natio
nalS
ME
prom
otio
nev
ents
NationalSMEprom
otion
eventsoccuronan-ad
hocbasis.
Eventsarenot
open
totheentireSM
Estakeholdercom
munity
andcovera
limited
numberofsectors.
NationalSMEprom
otion
eventsinunder
considerationby
the
government.Draft
calendarofeventsbeing
considered
byconcerned
ministry/agency.
NewnationalSME
prom
otioneventsapproved.
Evidence
thatrelevant
stakeholdershave
been
informed
ofandinvitedto
upcomingevents.
RegularhostingofnationalSME
prom
otioneventsoccur.
Evidence
thatawide-
representationofstakeholders
attend
andthateventscovera
widerangeofsectors.
Level4
+evidence
that
nationalSMEprom
otion
eventshave
enhanced
SME
competitiveness.
Regular
evaluationofpastevents
andplanning
offuture
eventsheldby
relevant
ministry/agency.
1
6M
ORE
OU
TO
FT
HE
SIN
GLE
MA
RK
ET
268
Annex 2
Leve
l1Le
vel2
Leve
l3Le
vel4
Leve
l5W
eigh
tfor
sub-
dim
ensi
onor
indi
cato
r(1
-3)
7.1
Adap
ttax
syst
emto
favo
urSM
Es
7.1.
1An
alys
isof
tax
burd
enon
SMEs
TheMinistryofFinance
does
notm
aintaina
corporateincometax
(CIT)and
apersonal
incometax(PIT)m
icro-
simulationmodelthat
distinguishtaxpayersby
turnover(gross
business
revenue)and
totalbusinessassets.
Nocurrentplans
toimplem
entsuch
models.
TheMinistryofFinance
does
notm
aintainCITand
PITmicro-simulation
modelsdistinguishing
taxpayersby
turnoverand
totalbusinessassets,but
istaking
stepstowards
implem
entation.
TheMinistryofFinance
does
notm
aintainCIT
andPITmicro-
simulationmodels
distinguishing
taxpayersby
turnover
andtotalbusiness
assets,butiscurrently
taking
stepsto
implem
entsuchmodels
anddatasetswithinone
year.
TheMinistryofFinancemaintains
CITandPITmicro-simulation
modelsdistinguishing
taxpayers
byturnoverandtotalbusiness
assets.Themodelsareroutinely
used
toanalysethecontributionof
SMEs
tototalcorporateincome
taxrevenue,andtotalpersonal
incometaxrevenueon
business
income,andtoanalysethetax
revenueimplications
oftaxreform
proposals.
Level4
plus
therequirementthat
analyses
ofSM
Eincometaxliability
arecarriedoutatthe
industry
(ratherthan
econom
y-wide)level
(requiring
datasetsstratifiedby
industry).
1
7.1.
2
Anal
ysis
ofta
xim
pedi
men
tsto
SME
inve
stm
ent
TheMinistryofFinance
does
notm
aintaina
marginaleffectivetax
rate(METR)modelthat
enablesanalysisoftax
effectson
(distortions
to)SMEinvestment
(versusinvestmentby
largefirms).Noplans
forimplem
entation.
TheMinistryofFinance
does
notm
aintainaMETR
modelthatenables
analysisoftaxeffectson
SMEinvestment,butis
taking
stepstowards
implem
entation.
TheMinistryofFinance
does
notm
aintaina
METRmodelthat
enablesanalysisoftax
effectson
SME
investment,butis
currently
taking
steps
towards
implem
entationwithin
oneyear.
TheMinistryofFinancemaintains
aMETRmodelthatenables
analysisoftaxeffectson
SME
investment.Themodelis
routinelyused
toanalysetax
distortions
toSM
Einvestmentand
theimplications
oftaxreform
proposals.
Level4
plus
therequirementthata)
theMETRmodelisdisaggregated
across
machineryandequipm
ent,
buildings,inventoryandland
andb)
METRresults
areexplainedin
summaryreports
forconsideration
byMinisterstohelpinform
policy-
making.
1
7.1.
3
Anal
ysis
ofta
xim
pedi
men
tsto
SME
equi
tyfin
ance
Studiesexam
ining
implications
for
enterprisefinancing
andinvestmentof
doubletaxationof
distributed
andretained
profithave
notbeen
undertakenby
tax
officials.
Studiesexam
ining
implications
forenterprise
financing
andinvestment
ofdoubletaxationof
distributed
andretained
profithave
been
undertakenby
tax
officials,w
ithstudy
findingsdocumentedand
reportedtoseniorMinistry
ofFinanceofficialsfor
discussion
and
consideration.
Level2
plus
the
requirementthatthe
analysisofdouble
taxationincludes
anassessmentofprosand
cons
(advantages,
disadvantages)andtax
revenueimplications
ofalternative‘integration’
system
storelieve
doubletaxationof
distributed
andretained
profits.
Level3
plus
therequirementthat
findingsofstudiesofdouble
taxationandalternative
integrationsystem
sareaddressed
incurrenttax
policyorinplanned
taxreform
overthenexttwo
years.
Level4
plus
therequirementthat
studiesofspecialtax
incentives
inthecurrentsystem,orplanned
for
introductionoverthenexttwo
years,orbeingproposed
bybusiness
(mainprovisions)to
increase
financing
ofsm
all
enterprises,havebeen
undertaken,
documented,andreportedtosenior
MinistryofFinanceofficials.Tax
revenueandefficiencyimplications
ofadjusting(possiblyeliminating)
theseincentives
have
been
considered
alongsideimplications
ofadjustingthedegree
ofdouble
taxationreliefinrespectof
distributed
andretained
profit.
1
7.TA
XA
TIO
NA
ND
FIN
AN
CIA
LM
AT
TER
S
269
Leve
l1Le
vel2
Leve
l3Le
vel4
Leve
l5W
eigh
tfor
sub-
dim
ensi
onor
indi
cato
r(1
-3)
7.1.
4An
alys
isof
tax
arbi
trag
eby
SME
owne
rs
Studieshave
notbeen
undertakenby
tax
officialsexam
ining
effectivetaxrateson
business
incomeof
closely-held
corporations
paidoutas
wages,ordividends,or
realised
ascapital
gains,toassess
possibletaxdistortions
toearnings
payout
policiesinsuch
cases.
Similarly,studies
have
notbeenundertaken
exam
iningpossibilities
forconversionof
taxablecapitalgains
(e.g.onrealproperty)
intotax-preferred
(possiblytax-exem
pt)
capitalgains
(e.g.on
shares).
Studieshave
been
undertakenby
taxofficials
exam
iningeffectivetax
rateson
business
income
ofclosely-held
corporations
paidoutas
wages,ordividends,or
realised
ascapitalgains,
toassess
possibletax
distortions
toearnings
payoutpolicies.
Level2
plus
the
requirementthat
studieshave
also
been
undertakenby
tax
officialsexam
ining
possibilitiesfor
conversion
oftaxable
capitalgains
intotax-
preferred(possibly
tax-exem
pt)capital
gains.
Level3
plus
therequirementthat
reports
have
been
prepared
consideringpossiblemeans
toaddresstaxarbitrage
byow
ners
ofclosely-heldcompanies.The
findingshave
been
documented
andreportedtoseniorMinistryof
Financeofficialsfordiscussion
andconsideration,butm
easures
have
notbeenadoptedtoaddress
themostcom
mon
formsoftax
arbitrage.
Level4
plus
therequirementthat
measureshave
been
adoptedto
addressthemostcom
mon
formsof
taxarbitrage.
1
7.1.
5
Anal
ysis
ofta
xim
pedi
men
tsto
risky
inve
stm
enti
nSM
Es
Possibleimpediments
toinvestmentinearly-
stage,high-risk
companies
ofalternativeloss-offset
rulesgoverninglim
itsto
taxdeductibilityof
business
losses,and
capitallosseson
shares,havenotbeen
analysed,docum
ented
anddiscussedam
ongst
seniortaxofficialsof
theMinistryofFinance.
Possibleimpedimentsto
investmentinearly-stage,
high-riskcompanies
ofalternativeloss-offset
rulesgoverninglim
itsto
taxdeductibilityof
business
losses,and
capitallosseson
shares,
have
been
analysed
with
findingsdocumentedand
reportedtoseniorMinistry
ofFinanceofficialsfor
discussion
and
consideration.
Level2,plusthe
requirementthattax-
planning
opportunities
underalternativeloss-
offsetprovisions
have
been
exam
ined
(taking
intoaccountlimits
totaxauditsurveillance
thatcanbe
carriedout
bythetax
administration),w
ithstudyfindingsreported
toseniorMinistryof
Financeofficialsfor
discussion
and
consideration.
Level3
plus
therequirementthat
mainfindingsofstudiesof
possibleimpedimentstorisk-
taking
(includinginvestmentin
equityshares),andpossibletax-
planning
opportunities,under
alternativeloss-offsetprovisions,
areaddressedincurrenttax
policy,and/orinplannedtax
reform
overthenexttwoyears.
Level4
plus
therequirementthat
followingtheadoptionoftaxreform
thatexpandsorlim
itsloss
offset
provisions,and/orbroadensor
contains
scopefortax-planning
around
losses,anex-post
evaluationiscarriedoutthat
exam
ines
implications
forrisk-
taking
andtax-planning.
1
270
Annex 2Le
vel1
Leve
l2Le
vel3
Leve
l4Le
vel5
Wei
ghtf
orsu
b-di
men
sion
orin
dica
tor
(1-3
)
7.1.
6
Anal
ysis
ofta
xco
mpl
ianc
eco
sts
forS
MEs
and
rem
edia
lta
xad
min
istr
atio
n
TheMinistryofFinance
(orTax
Administration)
hasnotassessedthe
averagecosttoSM
Esofcomplying
with
any
ofthemaintaxes
(currentdesign)
imposedby
central
government.
TheMinistryofFinance(or
TaxAdministration)has
assessed
theaveragecost
toSM
Esofcomplying
with
certainmaintaxes(e.g.
incometax,general
consum
ptiontax(VAT
orsalestax),intheircurrent
design)imposedby
centralgovernm
ent.
TheMinistryofFinance
(orTax
Administration)
hasassessed
the
averagecosttoSM
Esofcomplying
with
all
maintaxes(current
design)imposedby
centralgovernm
ent.
Level3,plustherequirementthat
studieshave
been
prepared
todeterminethepros/consof
simplifyingcertainelem
entsof
centralgovernm
enttax
administration(e.g.lessfrequent
taxinstalments,electronicfiling).
Therehasbeen
someinitial
implem
entationofreformsthat
addressthemainfindingsof
thesestudies.
Level4,plusevidence
thata)
reformshave
been
implem
ented
thataddressthemainfindingsof
studiesofpossiblesimplificationof
centralgovernm
enttax
administrationandb)meetings
have
been
heldwith
senior
provincial/state-leveltax
officialsto
discussSM
Ecompliancecosts
wherestudiesrevealthattax
compliancecostsinrelationtosub-
centralgovernm
entaxes(e.g.
propertytax)areexcessivelyhigh.
1
7.1.
7
Asse
ssm
ento
fpo
licy
mea
sure
sto
less
enta
xco
mpl
ianc
eco
sts
forS
MEs
TheMinistryofFinance
hasnotassessedthe
implications
ofalternativesimplified
taxpolicyregimes
(e.g.
presum
ptiveregimes)
toapplytoSM
Esto
addresstaxcompliance
costsunderapplication
ofbasicincometaxand
basicVATsystem
s.No
plansforassessm
ent.
TheMinistryofFinance
hasnotassessedthe
implications
ofalternative
simplified
taxpolicy
regimes
toapplytoSM
Estoaddresstaxcompliance
costsunderapplicationof
basicincometaxand
basicVATsystem
s,but
plansan
assessment
withinoneyear.
TheMinistryofFinance
hasassessed
the
implications
ofalternativetaxpolicy
regimes
(e.g.
presum
ptiveregimes
and/orVATexclusions
forfirm
sunderturnover
threshold)toapplyto
SMEs
toaddresstax
compliancecostsof
basicincometaxand
basicVATsystem
s.
Level3
plus
therequirementthat
analyses
have
been
prepared
that
considercriteria
andoptions
for
establishing
thresholdlevel(s)
determiningtheapplicationof
alternativeregimes
(e.g.VAT
exem
ption,versus
presum
ptive
taxregime,versus
basicVAT
regime),and
possibledistortions
(e.g.tofirmsize)introducedby
differentthresholdlevels.
Level4
plus
therequirementthat
therehasbeen
someinitial
implem
entationofreformsthat
applydifferenttaxregimes
toSM
Es,depending
ontheirsize(e.g.
turnover),whereanalyses
indicate
thatsuch
reformswouldbe
desirableandappropriate.
1
7.1.
8
Asse
ssm
ento
fSM
Eta
xpay
ers
assi
stan
ceto
redu
ceta
xco
mpl
ianc
ebu
rden
Limitedtaxpayer
access
(at
regional/localtax
offices)toinformation,
supporting
documentationand
assistance
towards
understandingand
complying
with
the
maintaxesimposedon
business
bycentral
government.No
immediateplansby
centralgovernm
entto
significantlyimprove
taxpayerservice.
Informationand
documentationtoassist
taxpayersincomplying
with
themaintaxes
imposedon
business
bythecentralgovernm
entis
dissem
inated
toregistered
taxpayersalongwith
tax
returns.
Plansarebeing
developedby
central
governmenttoimproveits
taxpayerservice.
Level2
plus
the
requirementthattax
returnsandinformation
andsupporting
documentationare
widelyavailableto
taxpayers(e.g.available
atnon-government
sites,downloadedfrom
governmentw
ebsites).
Atoll-freetelephone
service,with
adequatelytrained
tax
specialists,isprovided
torespondtotaxpayer
questions.
Level3
plus
therequirementthat
additionalservicestoeducate
business
onits
taxobligations,
reporting
andfilingrequirements
areprovided
throughan
‘outreach
programme’thatincludes
tax
seminarsorganisedatthelocal
level(e.g.with
localchambersof
commerce),specialadvertising,
andpossiblyotherstrategies
toactivelydissem
inatetax
informationtobusiness.
Level4
plus
regulardiscussions
with
nationalChambersof
Commerce
andotherbodiesto
considerhowtaxpayerassistance
andeducationcouldbe
improved.
1
271
Leve
l1Le
vel2
Leve
l3Le
vel4
Leve
l5W
eigh
tfor
sub-
dim
ensi
onor
indi
cato
r(1
-3)
7.2
Acce
ssto
Fina
nce
7.2.
1Cr
edit
guar
ante
esc
hem
esNo
creditguarantee
schemeinplace.
Creditguarantee
schemefacilityunder
consideration.
Creditguarantee
facilitiesinplace.
(Governm
entinitiative
andstatecontrolled).
Creditguaranteefacility
operatingundercontracttothe
privatesectorbutstate-funded.
Numberofm
utualorm
ixed
creditguaranteeschemes
inplaceunderprivate
managersabletofinance
them
selves
outoffeesalone.
1
7.2.
2Co
llate
rala
ndpr
ovis
ioni
ngre
quire
men
ts
Veryhigh
collateral
requirements>200%
.Restrictivecollateral
definition
and/orrigid
provisioning
requirementsfor
uncollateralised
loans
Collateralrequirement
ranging150-200%
ofloan
amount.Restrictive
collateraldefinition
and/orrigid
provisioning
requirementsfor
uncollateralised
loans
Flexiblecollateral
definition
and/orflexible
provisioning
requirementsforloans
under$30,000.
Flexiblecollateraldefinition
and/orflexibleprovisioning
requirementsforloans
under
$30,000andcentralcollateral
registryinplace
Flexiblecollateraldefinition
and/orflexibleprovisioning
requirementsforloans
under
$30,000andcentral
collateralregistrycovering
mostbankloans.
3
7.2.
3
Law
san
dpr
oced
ures
ondi
stre
ssed
com
pani
es,
rece
iver
ship
and
bank
rupt
cy
Nospecificlawsand/or
otherprocedureson
distressed
companies,
receivershipand
bankruptcy.
Distressed
company,
receivershipand
bankruptcy
lawsand/or
procedures
indrafting
stage.
Distressed
company,
receivershipand
bankruptcy
lawsand/or
procedures
formallyin-
place.
Legislationnot
system
aticandatan
early
stageof
implem
entation.
Evidence
ofimplem
entationof
distressed
company,
receivershipandbankruptcy
lawsand/orprocedures
inline
with
internationalstandards
and
fully
integrated
inand
consistentwith
commerciallaw
andpractice.Backlogofold
caseshasbeen
reduced.
Distressed
company,
receivershipandbankruptcy
lawsand/orprocedures
effectivelyandsystem
atically
appliedinatransparentway.
Procedures
take
place
speedily.
3
7.2.
4Ca
dast
reNo
functioning
cadastres.
Planshave
been
made
toimplem
enta
functioning
cadastre.
Cadastresystem
inplace,buttheland
ownershipofthe
countryhasnotyet
been
entirely
documented.
Theow
nershipofland
hasbeen
documentedbutthe
cadastreis
notfullyfunctioning.
Level4
+fully
functioning
cadastreallowingfirmsto
userealestateas
collateral
intheirefforts
toaccess
bank
finance.Availableon-line.
3
7.2.
5Le
asin
gin
dust
ryNo
leasingindustry,no
planstohave
leasing
law.
Leasinglawunder
preparation
Leasinglawapproved
andinstitutional
responsibilitiesclearly
assigned.
Evidence
ofimplem
entationof
leasinglaw.Regulatoractivein
monitoringthemarket.
Leasinglawfully
implem
ented.Regulationand
supervisionoftheleasing
sectorisenacted.
1
272
Annex 2Le
vel1
Leve
l2Le
vel3
Leve
l4Le
vel5
Wei
ghtf
orsu
b-di
men
sion
orin
dica
tor
(1-3
)
7.2.
6Ve
ntur
eca
pita
l/Equ
ityfu
nds
Noventurecapitalor
equityfundslegislation
underconsideration.
Equityfund
legislation
underconsideration.
Equityfund
legislation
inplace.
Level3
+.Severalequityfunds
investing,butonlyexit
possibilitiesaredirectsales.
Rangeofexitoptions
for
equityfunds,includinga
functioning
stockmarket.
1
7.2.
7Re
gist
ratio
nsy
stem
sfo
rm
ovea
ble
asse
ts
Nofunctioning
registrationsystem
sfor
movableassets.
Legislationtoestablish
afunctioning
registrationsystem
atthedraftingstage.
Registrationsystem
ofmovableassetsin
place,butnotyetfully
operational.
Informationnoteasily
accessibleorfully
reliable.
Theow
nershipofpledgeson
theregistered
assetshasbeen
fully
documented.Easy,low
-costaccess
toregistrationand
information.
Registration
system
in-line
with
international
standards.
4+fully
functioning
system
forregistrationofmovable
assets,allowingfirmstouse
movableassetsas
collateral
intheirefforts
toaccess
bank
finance.Informationavailable
on-line.
3
7.2.
8Cr
edit
info
rmat
ion
serv
ices
Nocreditinformation
services
availableinthe
country.
Creditinformation
services
in-place,but
access
limitedto
financialinstitutions.
Creditinformation
services
availableto
financialinstitutions
andtothepublic.Both
positiveandnegative
creditinformationis
available.
3+dataon
loansofmorethan
€20,000
tolegaland
physical
personsarecollected
andmade
availabletofinancialinstitutions
andthepublicupon
request.
Informationisupdatedregularly
andcomprehensive.
4+morethan
2yearsof
historicaldataaredistributed.
Bylaw,borrowershave
the
righttoaccess
theirdata.
3
273
Leve
l1Le
vel2
Leve
l3Le
vel4
Leve
l5W
eigh
tfor
sub-
dim
ensi
onor
indi
cato
r(1
-3)
8.1
Prom
ote
tech
nolo
gydi
ssem
inat
ion
tow
ards
SMEs
1
8.1.
1Su
ppor
ttra
inin
gon
tech
nolo
gyNo
supportfortraining
ontechnology.
Governmentisplanning
tointroduce
someform
ofsupport,butno
concreteactionhas
been
taken.
Formulationand
approvalofconcrete
programmes
totechnologicaltraining,
relyingon
publicand
privateservice
providersdesignationof
competentauthority
andbudgetprovisions.
Partialimplem
entationrecordof
supportprogram
me.Key
componentsfully
operational.
Fullimplem
entationof
technologicaltraining
programmes,i.e.
system
ofvouchersto
supporttrainingon
technology
fully
implem
entedand
availablethroughoutthe
country.
1
8.2
Fost
erte
chno
logy
co-o
pera
tion
deve
lop
rese
arch
prog
ram
mes
focu
sed
onco
mm
erci
alap
plic
atio
nof
know
ledg
ean
dte
chno
logy
1
8.2.
1
Inno
vatio
nan
dte
chno
logy
cent
res/
co-o
pera
tion
betw
een
univ
ersi
ties,
R&D
cent
res
and
SMEs
Noschemes
toprom
ote
co-operationon
innovation.
Evaluationand
proposalson
the
introductionof
innovationand
technology
centres.
Partnershipwith
private
sector.
Policyframew
orkin
place.Actionplan
and
budgetaryprovisions
approved,pilot
schemes
introduced.
Initialevidence
ofimplem
entationof
innovationprom
otionschemes.
Innovationandtechnology
centres
inoperations.Private/public
partnershipinR&
D,innovationand
productdevelopmentactively
supportedby
centraland
local
government.
Networkofhigh
level
innovationand
technology
centres
presentinthecountry.
Strong
relationshipwith
research
institutions
andprivatesector.
1
8.2.
2In
telle
ctua
lpro
pert
yrig
hts
(IPRs
)
Nolegislationon
intellectualproperty
inplace,system
atic
violations
ofIPRs.
Legislationon
IPRs
underpreparation.
IPRs
legislation
approved,assuring
protectionconsistent
with
TRIPsagreem
ent.
Effectiveenforcem
entofIPRsdoes
notextendtoalltypes
ofIP
(patents,trademarks,copyright,
industrialdesigns
etc)ortoalltypes
ofproducts(pharmaceuticals,
audio-video,spareparts,etc)and
itdoes
notinvolve
allthe
concerned
authorities
(customs,policy,courts,
etc)
Good
implem
entation
recordofIPRs
legislation.IPis
effectivelyand
system
atically
protectedinallits
formsandforall
products.
2
8.3
Deve
lop
inte
r-fir
mcl
uste
rsan
dne
twor
ks2
8.3.
1In
ter-
firm
clus
ters
and
netw
orks
Governmenthas
noclearstrategy
oninter-
firmclusters.
Proposalstodevelop
inter-firmclustersand
networks.Consultations
with
business
sector.
Pilotprojectinonekey
sector.
Approvalofactionplan
anddesignationof
competentauthority.
Inter-firmclustersandnetworks
concentratedintraditionalexport
sectors.
Widerangeofinter-firm
clustersandnetworks
coveringawiderange
ofsectors,including
internalmarket.
8.ST
REN
GT
HEN
ING
TH
ET
ECH
NO
LOG
ICA
LC
APA
CIT
Y
274
Annex 29
SU
CC
ESSFU
LE-
BU
SIN
ESS
MO
DEL
SA
ND
TO
PC
LASS
SM
ALL
BU
SIN
ESS
SU
PPO
RT
Leve
l1Le
vel2
Leve
l3Le
vel4
Leve
l5W
eigh
tfor
sub-
dim
ensi
onor
indi
cato
r(1
-3)
9.1
SME
supp
ortf
acili
ties
and
serv
ices
1
9.1.
1Bu
sine
ssin
cuba
tors
Noincubatorsinplace
andno
plansto
establishthem
Strategy
onincubators
underdiscussion/local
initiatives
inpreparation.
Strategy
onincubators
approved:detailed
proposalsandbudget
allocations,eitheratcentral
orlocalgovernm
entlevel.
Pilotincubatorsin
operation.Focuson
job
creation,no
exitstrategies.
Level3
+severalincubatorsin
operation,outofthe
experim
ental
phase.Provisionofbasicservices,
someincubatorsused
tofoster
innovation.Partialimplem
entation
ofOECD
guidelines
onbusiness
incubators
Level4
+networkof
incubatorsthroughoutthe
country.Focuson
innovation,
provisionofhigh
quality
services,existence
ofexit
strategies.OECDguidelines
widelyimplem
ented.
1
9.1.
2Ra
nge
ofbu
sine
ssse
rvic
es
Verylim
itedrangeof
basicbusiness
services,available
mainlythroughdonor
funded
programmes.
Morestructured
rangeof
business
service,
availablethrougha
combinationofpublic
funded
andprivate
business
providers
Networkofpublicfunded
business
serviceproviders.
Good
networkofprivate
business
serviceproviders,
providingpersonalised
services
forenterprises
Welldeveloped
marketforbusiness
services,w
ithgood
levelofinternal
competition.
Level4
+widerangeof
business
services
availablein
thecountry,including
widespreadpresence
ofinternationalconsultancyfirms
2
9.1.
3Qu
ality
ofbu
sine
ssse
rvic
es
Nostandards/
certificationon
quality
ofservices.
Non-bindingguidelines
onquality
ofbusiness
services
under
discussion.
Non-bindingguidelines
approved.Public-private
co-operationtosetquality
standardsandcertification
procedures
forprovision
ofbusiness
services.
Level3
+somecertifications
and
standardsinplaceforsom
ebusiness
services.Strong
private
elem
entinelaborationofstandards
andcertificationprocess.
Level4
+mostofbusiness
services
areregulatedby
quality
standardsbasedon
internationalstandards.
Certificationandmonitoring
mainlybasedon
privatesector.
2
9.2
Info
rmat
ion
forS
MEs
1
9.2.
1Av
aila
bilit
yan
dac
cess
ibili
tyof
info
rmat
ion
Noinformationon
availabilityof
business
services.
Fragmentedinformation
onavailabilityofbusiness
services
availablelocally.
Nationaldirectoryof
providersofbusiness
services
availablelocally.
Level3
+personalised
information
onprovidersofbusiness
services
availableon-dem
andinpaperform.
Nationaldirectoryofproviders
ofbusiness
services
available
on-line
with
multiple-criteria
search
engine.
1
9.2.
2Bu
sine
ssin
form
atio
nce
ntre
s
Nobusiness
informationcentres.
Informalinformationcan
beobtained
insomelocal
offices.
Creationofarepertoryof
business
information,
availablelocally
inclearly
designated
offices.
Personalised
business
information
availableon
demandinpaperform
frominformationcentres.
Repertoryofbusiness
informationavailableon-line
with
multiple-criteriasearch
engine
onsinglebusiness
informationweb
portal.
1
9.3
Law
onel
ectr
onic
sign
atur
e1
9.3.
1El
ectr
onic
sign
atur
e
Thegovernmentdoes
nothaveaconcrete
plan
onelectronic
signature.
Evaluationand
formulationofdetailed
proposalsoflawon
electronicsignatureand
implem
entingregulations.
Approvaloflawon
electronicsignatureandof
theimplem
enting
regulations.
Solid
evidence
ofimplem
entationof
lawon
electronicsignature.
Possibilitytousee-signatureinkey
areasforSMEs
incontactw
ithpublicadministration.
Fullimplem
entationoflawon
electronicsignatureandfull
integrationofelectronic
signaturewith
otherservices
ofe-government.Regular
review
sinconsultationwith
SMEs.
1
275
10.D
EVEL
OP
ST
RO
NG
ER,M
ORE
EFFE
CT
IVE
REP
RES
ENTA
TIO
NO
FSM
ALL
ENT
ERPR
ISES
’IN
TER
EST
S
Leve
l1Le
vel2
Leve
l3Le
vel4
Leve
l5W
eigh
tfor
sub-
dim
ensi
onor
indi
cato
r(1
-3)
10.1
SME
netw
ork
3
10.1
.1SM
Ene
twor
kInformalgroupin
gofSM
Esat
local/secto
rlevel,
withlim
ited
mem
bership
base.
Industry/se
ctorg
roupso
fSM
Esrepresentingbusin
ess,
withalimitedmem
bership
base.N
onation
alnetwork,
limitedcapacityo
frepresentation
Structu
redloc
alandnation-wide
interestrepresentation
,presenceo
factiveN
GOs,craftsassocia
tions,
presence
ofinternalgovernance
rules
.
Organis
edSM
Eassocia
tions,N
GOs,
craftsassocia
tions,operatingat
nationalle
vel(directly
orthrougha
networks
ystem),grow
ingcapacityto
engage
governmentinpolicyd
ialogue
onkeyissues
Strong,in
dependentand
locallyrooted
networko
fSMEs,representing
SMEs
interestatlocalandnationalle
vel.
Capacitytoc
onductconstru
ctive
and
regular
policyc
onsultations
onaw
iderangeo
fissues.
2
10.1
.2Ch
ambe
rsof
Com
mer
ce(C
oC)
CoChasn
oinstitution
aladvocacy
role,
general
information
service
sprovid
ed,
fewbasic
busin
esss
ervic
esofferedtomem
bers
Somea
dvocacyrole
,limitedloc
alnetwork,capable
ofofferingsome
service
sand
operating
underclea
rlydefined
governance
rules
.
Strong
advocacy
roleextended
alsoto
SMErelated
issues,strongloc
alpresence,capableofofferingaw
iderangeo
fservic
es.
1
10.2
Publ
icPr
ivat
eCo
nsul
tatio
ns(P
PCs)
3
10.2
.1
Freq
uenc
yof
publ
ic/p
riva
teco
nsul
tatio
n(P
PCs)
Consultation
onSM
Eiss
ues
betweenthep
ublic
andpriva
tesphereso
ccur
sporadica
lly/ad-
hoc.
Proposals
have
been
madeto
establish
astructure/fram
eworkfor
public/priva
teconsultation
.
Aregulation
(s)has/h
aveb
een
adoptedwh
ichstipulate(s
)regula
rconsultation
betweenpublica
ndpriva
tesphereso
nSM
Eiss
ues.
Consultation
sinvolv
ingkeya
ctors
frompublica
ndpriva
tesecto
rtake
place
onaq
uarte
rlybasis
.
Level4
+thec
onsultations
take
place
onam
onthlybasis
ormore.
2
10.2
.2Fo
rmal
influ
ence
ofPP
Cs
PPCs
take
theformof
unstructureddebatesb
etwe
enthep
ublic
andpriva
tesecto
ron
generalSMEiss
ues.
Level1
+thep
rivates
ector
hasthe
opportu
nitytog
iveform
alrecommendations
ontheissuesd
iscussed.
Level2
+thep
rivate
secto
rhas
the
opportunitytoformallyc
ommenton
draft
SMElegislation
inthose
meetings.
Level3
+thereisa
mple
evide
ncethat
thec
ommentson
draftlegislation
are
integrated+thep
rivates
ectorcan
suggestown
initiatived
raftlaw
sor
measureso
nSM
Epolicy.
Level4
+thereisa
mple
evide
ncethat
suggestions
onow
ninitiatived
raft
lawso
rmeasuresfromthep
rivate
secto
rhaveb
eenrealised.
2
10.2
.3Re
pres
enta
tivity
ofPP
Cs
Few,
random
lyselec
ted
companie
sareinv
itedtothe
PPCs.The
access
totheP
PCsis
thus
restricted
andthereisn
osyste
mofdis
semina
tingthe
information
aboutupcom
ingPPCs
tothep
rivates
ector.
Invitations
ofcompanie
stothe
PPCs
aretargeted,howe
verm
ainlytobig
andinflue
ntial
companie
s.Some
attemptsa
remadetoinformthe
priva
tesecto
raboutupcoming
PPCs
(e.g.announcementson
governmentw
ebsite).
TheP
PCsc
onsis
tofa
forumthatis
broadly
representativeo
fthe
SME
community
(differentsectors,different
company
sizes,chambersof
commerce,etc.).Comprehensiv
eand
widelyaccessibles
tructu
resa
rein
place
toinformthep
rivates
ector
aboutupcom
ingPPCs.
2
10.2
.4Ho
wdo
esth
ePP
Cm
eet?
Thetiming
oftheP
PCsis
decid
edupon
bytheg
overnm
ent
withshortnotice
.Thereisno
pattern
inthetiming
ofthe
meetings
throughoutthey
ear.
Meetings
ares
hortandthe
governmentdecide
sonthe
agenda
entirely
.Noformal
record
ofthem
eetings
iskept.
PPCs
occuronaregula
rbasis,
the
scheduleisagreed
upon
withthe
priva
tesecto
ratthe
begin
ningof
they
ear.T
heagenda
oftheP
PCsis
senttothep
articipa
ntsinadvance
andthey
areg
iventheo
pportunity
togiv
ecom
mentsandsuggest
changes.Aform
alrecord
ofthe
meetings
iskept,butisnoteasily
accessible.
Level3
+Thep
rivates
ectoris
responsib
leford
esign
ingpartofthe
agenda
independentlyandcancallfor
anexception
almeetingseveraltimes
peryearw
hendeem
ednecessary.A
detailedrecord
ofthem
eetings
iskept
anditiswidelyaccessible(e.g
.published
onaw
ebsite)
1
276
Annex 3
The Western Balkans National CharterCo-ordinators
COUNTRY NAME CONTACT DETAILS TEL/FAX/E-MAIL
ALBANIAMr. Gavril LASKU
Director of “Export Promotion and SMEDevelopment” division
ALBINVESTBlvd “Gjergj Fishta”Pall Shallvare Tirana
Albania
Tel: +355/4/235704Mob: +355/696/062 099
BOSNIA AND HERZEGOVINAMr. Ivica MIODRAG
Chief of Department for EconomicDevelopment and Entrepreneurship
Ministry of Foreign Trade and EconomicRelationsMusala 9
71000 SarajevoBosnia and Herzegovina
Tel: +387/33/444.303Fax: +387/33/206/141
CROATIAMrs. Dragica KARAIC
Head of International Department forSMEs
Ministry for Economy, Labour andEntrepreneurship
Ulica grada Vukovara 7810000 Zagreb
Croatia
Tel: +385/1/610.68.12Fax: +385/1/610/91/14
KOSOVO under UNSCR 1244/99Mr. Naser GRAJCEVCI
Director
SME Support Agency3-5 “Perandori Justinian”
Qyteza Pejton10000 Prishtina
Kosovo under UNSCR 1244/99
Tel: +381/38/ 20036007Mob: +377/44 /141563Fax: +381/38/504604
[email protected]@yahoo.com
FORMER YUGOSLAV REPUBLICOF MACEDONIA
Mr Imerali BAFTIJARIHead of Support of Entrepreneurship andCompetitiveness of SME Department
Ministry of EconomyJuri Gagarin 151000 Skopje
FYR Macedonia
Tel: +389/2/[email protected]
MONTENEGROMr. Zarko DJURANOVIC
ManagerEICC Montenegro
Directorate for the Development of Smalland Medium Sized Enterprises
Bulevar Revolucije 281,000 Podgorica
Montenegro
Tel: +382/81/406 310Fax: +382/ 81/406 323
SERBIAMr Igor BRKANOVIC
Assistant Minister of Economy
Ministry of Economy and RegionalDevelopment
15 Kralja Aleksandra St.BelgradeSerbia
Tel: +382/11/3347 207Fax: +382/11/3216 794
