Lincolnshire Care Services Directory 2013/14

LincolnshireCare Services Directory 2013/14

In partnership with

www.MyChoiceMyCare.org.uk

Comprehensive information and advice on choosing and paying for your care and support

• Home support • Specialist care • Useful contacts • Care homes

“Mum loves her new home”

Find out more by calling 0800 988 8133 or visit www.osjct.co.uk.

• High quality care for older people

• Homes across Lincolnshire

• A charity that focuses on people not profits

• Delicious home cooking

• Highly trained staff

• A genuine interest in each individual

OSJ_Care Choice Lincolnshire Advert_216x303_v1.indd 1 15/11/2013 09:22

3Visit LCC’s Adult Care’s website: w w w.mychoicemycare.org.uk for help and information

Contents

Alternative formats This Directory is available electronically at www.carechoices.co.uk. There is also a Browsealoud option for those requiring the information in the spoken word.

As with the listings on www.mychoicemycare.org.uk, all the listings in this publication are supplied by the Care Quality Commission (CQC) and neither Lincolnshire County Council (LCC) nor Care Choices can be held liable for any errors or omissions. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by Lincolnshire County Council.

Welcome from Lincolnshire County Council 4

Areas covered by this Directory 6

Introduction 8

You’re in charge 10

What care is available? 12

Living at home 14

Do you look after someone? We’re here to support you 26

Getting out and about 27

Care homes and housing options 31 Dementia care 38

Disabilities and sensory loss 41

Keeping people safe 42

Make your voice count 44

Information, legal and financial issues 46

Useful contacts 51

Lists of providers Care and support providers 21 Day care, day centres and day opportunities 27 Care homes / care homes with nursing 55

Index 78

Publications

4 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Welcome from Lincolnshire County CouncilWelcome to the 2013/14 edition of the Lincolnshire Care Services Directory. I hope you will find it a useful publication telling you about the support choices available across the county, either for yourself, a member of your family or friend, or someone you care for.

We know that making decisions about help, support and care can be daunting and stressful, which is why we are here to help you each step of the way. This Directory runs alongside www.mychoicemycare.org.uk and our telephone helpline (01522 782155) in providing you with clear, easy-to-understand information and assistance.

Working closely with families and carers to shape this support, we know you want to be confident that you’re making informed decisions so you can make the right choices for yourself or your loved one. We know you want effective, high-quality care in Lincolnshire and, as a resident, you deserve nothing less than a positive and safe experience. You deserve to be treated with dignity and respect – and for every aspect of your care to consider you as an individual, whose own circumstances and needs are taken into account.

So these are our main priorities for you. Because you also deserve care which isn’t off the shelf, piecemeal or uncoordinated between care providers but instead tailored to you and your needs, helping you to stay independent in your own home for longer and helping you bounce back more quickly from any setbacks. You may have heard terms such as ‘personalisation’, news about plans to provide greater choice of care services and proposals for joining up Adult Care and Public Health. You’ll hear more in the near future too as each will play its role in changing how care services are provided for the better.

At a time of different financial pressures on local authorities, coupled with Lincolnshire’s rapidly growing elderly population, you can be assured it remains our highest priority to help the most vulnerable members of our communities to receive high-quality and appropriate care. Whether you can pay for your own care or not, you can contact Lincolnshire County Council for advice, look for information in this Directory, give us a call on 01522 782155 or visit www.mychoicemycare.org.uk

The County Council is responsible for the development of a wide range of support and we are passionate about

making a real difference to the well-being of everyone who needs it. Wherever possible, we will give you the ability to choose to stay in your own home and maintain your independence for as long as you can. We will work closely with you and your family or carer, as we recognise the value of their understanding on what support will make a difference to you.

You will find out more regarding your entitlement to a personal budget and how this money can help you make the right choices for your care. This is explained on page 11.

I hope you find this Directory a useful tool in helping you, your family and carers to make informed decisions on the choices available to you in Lincolnshire.

Councillor Patricia Bradwell Executive Member for Adult Care

Steep Hill, Lincoln

Tel 01522 514444 • Fax 01522 560689 • Email [email protected]

www.lacehousing.org.ukA Voluntary, Not for Profit Association with Charitable Status

Housing with Extra Care• Grantham• Lincoln• Bourne

Sheltered Housing for Rent• Lincoln• North Hykeham

Housing for Sale• Grantham• Lincoln

Care Homes & Respite Care• Lincoln• North Hykeham

Support Service• Social Outreach Centres• Hospital Transport• Day trips• Property and Maintenance

Recognised as the leading social housing provider specialising in Housing, Care and Support services for older people in Lincolnshire, we understand that in later life people value independence and dignity at a time when frailty and disability threaten to take it away.

That’s why, for almost 50 years, we pride ourselves in designing, developing and maintaining a very

high standard of accommodation and support services ensuring that the needs of those in our care

are met.

For more information or to arrange a visit telephone Sam Nolan on 01522 514444.

Providing a Quality of Life and a Standard of Living

LACE (A4 advert).indd 1 03/07/2013 17:04

Tel 01522 514444 • Fax 01522 560689 • Email [email protected]

www.lacehousing.org.ukA Voluntary, Not for Profit Association with Charitable Status

Housing with Extra Care• Grantham• Lincoln• Bourne

Sheltered Housing for Rent• Lincoln• North Hykeham

Housing for Sale• Grantham• Lincoln

Care Homes & Respite Care• Lincoln• North Hykeham

Support Service• Social Outreach Centres• Hospital Transport• Day trips• Property and Maintenance

Recognised as the leading social housing provider specialising in Housing, Care and Support services for older people in Lincolnshire, we understand that in later life people value independence and dignity at a time when frailty and disability threaten to take it away.

That’s why, for almost 50 years, we pride ourselves in designing, developing and maintaining a very

high standard of accommodation and support services ensuring that the needs of those in our care

are met.

For more information or to arrange a visit telephone Sam Nolan on 01522 514444.

LincolnNorthHykeham

Boston

GranthamBourneBourne

GranthamBourne

GranthamGranthamGrantham

Providing a Quality of Life and a Standard of Living

LincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincoln

Boston

LincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincoln

Boston

LincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincolnLincoln

Boston

LincolnLincolnLincolnLincolnLincoln

BostonBostonBoston

LincolnLincolnNorthHykehamHykeham

Boston

NorthHykehamHykeham

NorthHykeham

Boston

LACE (A4 advert).indd 1 03/07/2013 17:04


Visit our website

MyChoiceMyCare.org.uk

Ways we can help...

You don’t have to be online at home to benefit – you can also access our website free of charge from your local library. If you would like more advice or a copy of our care services directory, contact the: Adult Care Team on 01522 782155from 8am to 6pm, Monday to Friday (except on public holidays)

In an emergency (out of these hours)phone the Emergency Duty Team on 01522 782333

How to get in touch

General information

Choices for you

Choices for someone else

A3 poster v3_no QR.indd 1 28/09/2012 11:11

Areas covered by this Directory This Directory is divided into the geographical areas indicated on this map. Care providers by areas start on the following pages:

A15

A16

A16

A16

A16

A52

A52

A1031A17

A17

A153

A153

A631

A157

A17

A5A52

A52

A1

A15

A15

A46

A158A57

A158

Stamford

LincolnHorncastle

Coningsby

Sleaford

Grantham

Spalding

Boston

MarketDeeping

Skegness

LouthMarketRasen

Caistor

Gainsborough

NorthHykeham

LincolnHorncastle

Coningsby

Sleaford

Grantham

Spalding

Boston

MarketDeeping

Skegness

LouthMarketRasen

Caistor

Gainsborough

NorthHykeham

Lincoln Cathedral

Grimsthorpe Castle

A57

Lincolnshire Countryside

Boston page 55

Gainsborough page 57

Grantham page 61

Horncastle page 62

Lincoln page 63

Louth page 65

Market Rasen page 67

North Hykeham page 68

Skegness page 70

Sleaford page 72

Spalding page 73

Stamford page 76

Care and support providers page 21 Day care and day centres page 27

Visit our website

MyChoiceMyCare.org.uk

Ways we can help...

You don’t have to be online at home to benefit – you can also access our website free of charge from your local library. If you would like more advice or a copy of our care services directory, contact the: Adult Care Team on 01522 782155from 8am to 6pm, Monday to Friday (except on public holidays)

In an emergency (out of these hours)phone the Emergency Duty Team on 01522 782333

How to get in touch

General information

Choices for you

Choices for someone else

A3 poster v3_no QR.indd 1 28/09/2012 11:11


www.MyChoiceMyCare.org.uk

How to use this Care Services Directory

www.MyChoiceMyCare.org.uk is Lincolnshire County Council’s online information and advice service which enables you, your family, carers and friends, however distant, to research the options available to you in the place where you live in Lincolnshire.

There is a wide range of information on My Choice My Care which will help you or the person you care for find the support and services you require to help you lead a better quality of life. If you need help and don’t know where to start; you can complete a short assessment and someone will contact you. If you are a carer looking for support, or you have received a personal budget and want some help with the next steps; there are providers that can help. You can consider a range of options that may be able to help and you can find out about providers of different services and contact them directly.

There is a section where you can find out about financial costs involved in paying for your care needs, and how much we will fund towards this. Using the new financial calculator you will easily and quickly be able to find the information you need to help you make your own decisions about where to go next.

The site is designed to be simple and easy to use, reflecting the information in this Directory. Hopefully you will find support, equipment and services that you didn’t realise were available to support you and enrich your quality of life.

We hope My Choice My Care will be a valuable tool for you in your journey in making the best choices for your care needs. Don’t forget you can also call our customer service centre on 01522 782155 for assistance to find the information you need.

Further assistance in your search for care

This Directory’s free helpline provides an independent information and help service encompassing care services

The articles in this Care Services Directory have been compiled with contributions from Adult Care of Lincolnshire. When the words ‘we’ and ‘us’ are used in the Directory it means Adult Care.

Many people will use this Care Services Directory looking for advice and information about adult social care. The Directory aims to give an overview of all aspects of adult care to everyone who is looking for support.

Thinking about the care or support either you or someone else in your life will need can be daunting and making any change in your life will require making decisions. We try and provide the basic information and guidance you will need about adult care in this Directory, and give you the details of other organisations that can help. In the first instance you can always go online to Lincolnshire County Council’s website www.mychoicemycare.org.uk or call us on 01522 782155.

There is a lot of information in this Directory, and, depending on your circumstances, some parts will be of interest to you and others won’t. We have tried to think about who will use this Directory and have set out below the parts that we think will be of most interest to you following the same major themes on our website www.mychoicemycare.org.uk.

Throughout this Directory, you will find the information you need listed under helpful sections detailed in the contents page. Here, we have set out the parts that we think will be of most interest to you.

If you want to remain independent in your own home

but need a little help in order to do so, you might be interested in the sections on:• ‘Living at Home’, starting on page 14;• ‘Care and support providers’ starting on page 21;• ‘Information, legal and financial issues’ for information

on paying for non-residential care and support starting on page 46.

If you care for a relative or friend and need some extra guidance and support, you might be interested in the sections on:• ‘Direct Payments’ and other self-directed support

information which starts on page 11;• ‘Help after leaving hospital’ in the ‘What care is

available?’ section on page 12;• ‘Assessment’ information on page 13; • ‘Do you look after someone’, on page 26, even if you

may not identify yourself as one, there is plenty of information on the support available if you care for someone in your life.

If you are looking for a residential home or a care home with nursing for yourself or someone you care for, you might be interested in the sections on:• ‘Care homes and housing options’ on page 31;• ‘Information, financial and legal advice’ on page 46 if you

are wondering about how to fund your care or about the inspection process for care homes;

• ‘Care homes and care homes with nursing’ listings starting on page 55.

Introduction


Lincolnshire County Council - Adult CareAdult Care delivers and commissions care and support, and works in partnership with others to deliver services. Adult Care offers an assessment of your needs and if you meet eligibility criteria, can offer a range of care and support services to help you stay safe and well. Adult Care is committed to assuring the quality of its services. Our ‘Quality Circle’, describes what contributes to a good quality services. A good quality service needs to include elements of all three sections shown in the quality circle ,for example a service is not considered good quality if it is safe but your experience is poor.

Our website provides more detailed information on how we assure the quality of care and support.www.mychoicemycare.org.uk/assuring-the-quality-of-services Tel: 01522 782155

We expect our services to provide a positive experience meeting your personal aspirations. You should feel able to say “the service treats me well” because:

• You are treated with compassion, dignity and respect• You are involved in decisions about your care• You are offered a person-centred service that lets you keep control over your own life

• You are supported to feel like part of a community

We expect our services to be safe. You should feel able to say “the service helps keep me safe” because:

• You are protected from avoidable harm, however your choices are respected and you are allowed the freedom to take risks

• You are supported to manage informed risks

• Your human rights are respected

• The service meets regulatory standards

We expect our services to be effective. You should feel able to say “the service makes me feel better and allows me to be more independent” because:

• You are supported to achieve personal outcomes

• You are supported to remain or become as independent as possible

• The service offers good value for money.

and accommodation. A personalised report can be generated for customers providing details of all care homes or housing with care schemes that meet their criteria.

One call to the freephone number 0800 389 2077 will

Care and support for adults in Lincolnshire is delivered by a variety of public, voluntary and private organisations. Because of this diversity, there are also different organisations

enable the service to build a profile of exactly what type of care you’re looking for, while taking into account your personal needs and interests.

with powers to check and enforce the quality of services. Some of the main organisations involved in assuring the quality of care and support in Lincolnshire include:

Further assistance in your search for care continued

Quality Assurance of Care and Support

Introduction continued

The Care Quality CommissionThe Care Quality Commission make sure that the care provided by hospitals, dentists, ambulances, care homes and home-care agencies meets government standards of quality and safety. They register health and adult social care services across England and inspect them to check whether standards are being met. If they find that a service isn’t meeting the national standards, they take action to make sure it improves. www.cqc.org.ukTel: 03000 616161

Clinical Commissioning GroupsClinical Commissioning Groups replaced the NHS Lincolnshire Partnership Trust on the 31 March 2013. The

Clinical Commissioning Groups work together to improve the quality and delivery of services for patients and to reduce health inequalities for people in the area.www.lincolnshire.nhs.uk

Lincolnshire PoliceLincolnshire Police investigate criminal offences in relation to care and support services. Their Public Protection Officers work closely with Adult Care’s safeguarding team to protect adults at risk of abuse.www.lincs.police.uk

Lincolnshire County Council - Trading StandardsIt is the job of Trading Standards to ensure a fair, safe and equitable trading environment for residents and


have been discharged. Whatever your level of involvement with us we want you to be assured that your needs and wishes will be paramount throughout the process.

There are a number of services available to support you if you are experiencing poor health. They can prevent you from going to hospital, or offer extra care and support after you

You’re in charge

Personalised care and support

Self-Directed Support

Eligibility for care services

Lincolnshire County Council and other local authorities have made changes to the provision of care and support to older people and people with learning and/or physical disabilities. This is a national requirement that sets out the way people and those who care for them should be supported.

In the traditional system of social care, professionals made many of the decisions about the support people could have

How does it work?If you or someone you know or care for are eligible for social care, Self-Directed Support allows you to have more choice and control over your life as you are able to make decisions about the support you need. It asks how you want to live your life and what support will best enable you to do this. Support can be given if you are a carer to help you continue your caring role and maintain a life outside of caring.

If you or the person you care for are eligible for social care support, Self-Directed Support gives you a Personal Budget based on an assessment of your eligible social care needs. You may need support or help to manage

and who would provide it. As a result, people often had limited choice about the services they might receive.

A system called ‘Self-Directed Support’ seeks to replace this old approach of prescribed care, by putting people in control of the support they need to live the life they choose. It recognises that some people can manage their support on their own whilst others need help – from family or friends or people who are paid to help.

everyday tasks such as washing and dressing, help with eating and drinking or getting out into the community. You can be as creative as you want, as long as the money is spent to meet your needs.

We use guidance from the government to decide which people are eligible to receive help funded by us. Everyone who comes to us to request help will have an assessment to see if they meet the eligibility criteria – previously known as Fair Access to Care Services. Sometimes these assessments will be over the phone where people have less significant difficulties and sometimes they are carried out face to face.

We provide services to people with ‘substantial’ and ‘critical’ levels of need. People who do not meet the eligibility

criteria will receive information and advice about how their needs can be met through services available to all in the community such as those available through voluntary agencies or private organisations.

To check our current eligibility level go to www.lincolnshire.gov.uk/supportingindependence or contact the Customer Service Centre on 01522 782155.

http://mychoicemycare.org.uk/1454.aspx

Quality Assurance of Care and Support continued

businesses in Lincolnshire. Appropriate action in line with their enforcement policy will be considered for any breaches of criminal legislation or trading malpractice.

www.lincolnshire.gov.uk/residents/community-and-living/trading-standardsTel: 01522 782341


You’re in charge continued

spent on solutions and services of your choice to meet your eligible social care needs, and you are in control of this money;

• If someone is not able to consent to a Direct Payment, but where a Direct Payment is deemed to be in their best interest it can be paid to a person who is suitable through a third party agreement.

• A Managed Budget - you know how much money is available to you and you still have choice and control to choose but Lincolnshire County Council will arrange and pay for your support on your behalf.

We have now introduced personal budgets across the whole of Lincolnshire for all eligible users of social care services following assessment. They bring flexibility and transparency of funding to the provision of social care services.

A personal budget is an amount of money that is allocated according to your needs, to be spent on services of your choice. At the time of going to press (November 2013) in Lincolnshire, you can choose to receive parts of your personal budget, or your entire personal budget, in various ways:

• a Direct Payment (DP) – Lincolnshire County Council pays you an amount of money. The money can then be

Direct Payments

Personal budgets

Direct Payments are financial payments made to people who have been assessed as eligible to receive support from Lincolnshire County Council. We can make a Direct Payment to most people who need our support, including:

• people who have been assessed as needing community care services (including those with Mental Health needs) aged 16 and over, incorporating short as well as longer term needs;

• carers over 16 for carer’s services; and• parents of disabled children, for children’s services.

Penderels LincolnshireAims to assist people with all aspects of independent living. Haverholme Priory Offices, Haverholme Park, Haverholme Ewerby, Sleaford NG34 9PFTel: 0845 6060331 Fax: 01522 529 888 Email: [email protected]

Why would I want Direct Payments?Direct Payments allow more control over the decisions that affect your life. They provide more flexibility and choice, as you can buy appropriate support tailored to your individual needs. Another option is for us to source a portion of the care/support needs through services commissioned directly by Lincolnshire County Council and also provide a Direct Payment to arrange those remaining services that you wish to have more control over.

What can Direct Payments be used for?If you receive a Direct Payment, the money is used to arrange support to meet eligible needs. You may choose to employ someone directly, to buy services from an

independent or voluntary sector provider or purchase equipment to help live more independently. With Direct Payments, people or agencies employed are accountable to you and not to Lincolnshire County Council. Therefore, Direct Payments enable more control, choice and flexibility over how you plan your support to fit with your life.

It is important that your plans meet your assessed needs. Therefore, provided the money is used lawfully, and eligible needs are met, the flexibility that these payments allow means it is impracticable to outline what the money can be spent on. However, there are certain items on which these payments cannot be spent, for instance:

• on services that should be provided by Health; and• on routine living expenditures: utility and household bills

for instance.

Most Direct Payments are made to meet regular ongoing support needs, however they can also be made as a single payment, for example, to purchase equipment or a short respite break.

What do I do next?If you are interested in Direct Payments and are currently receiving social care support from Lincolnshire County Council, please contact your local social care team for more information.

If you don’t already have services provided by us there is a lot of support available to advise and assist you with Direct Payments. Lincolnshire County Council’s Direct Payments team can give you more information or answer any queries you might have. You can call them on 0845 034 9569 or email them at [email protected]


What care is available?This section is about the guidance, support and care that we can provide. It describes all parts of the social care process, from someone who might be leaving hospital, worried about how they are going to cope at home, to advice about specialist care for someone who might have

very complex needs but wants to stay at home. Some of these sections may not be relevant to you, others may be of more interest. Feel free to go straight to the section that interests you, or browse through the whole section to give yourself a full flavour of the support available.

Help after leaving hospital

Reablement

Adult Care and the NHS in Lincolnshire work closely together to ensure that if you are a hospital patient, you are discharged safely and are able to return to home life as quickly as possible.

Our staff are available to help with information and advice when you are ready to leave hospital.

No matter what hospital you are in, you can request an assessment of your needs to help you stay independent and confident when you return home. A social care worker will come and speak to you to arrange an assessment which can either be done whilst you are still in hospital, or once you return home.

The assessment involves asking you about your needs and what is required to help you live safely and independently at home. There will also be an explanation of any charges that may be made.

What is reablement and how can it help you?Reablement is about giving you the opportunity and confidence to relearn and regain some of the skills you may have lost because of poor health, disability, following a spell in hospital or problems at home. After events like this you can lose your confidence or worry about your ability to cope at home again. Reablement is a very personalised approach – the kind of support given is tailored to your individual needs. It focuses as much on your emotional and social needs as on your medical needs.

Reablement provides support for a short time to help you become as independent as possible. You may need support with aspects of day to day living such as:• Personal care• Preparing meals• Shopping• Teaching and practicing exercises• Ensuring a safe home environment• Finding practical solutions to support your

independence.

A relative, carer or a member of the hospital staff may also approach the hospital social care team and ask them to carry out an assessment, but this will not go ahead unless you agree.

If you already have a social care service in place we will make an assessment of any other needs you may have after your stay in hospital.

If you are a carer, you may also need help and support and should also be offered an assessment. We can also introduce you to local voluntary organisations who can help, with a variety of services such as laundry and domestic cleaning.

For further advice and information, go online to www.mychoicemycare.org.uk or call our Customer Services team on 01522 782155.

Lincoln Cathedral


Assessment

Reablement continued

What care is available? continued

• Promoting community activity and social integration

• Supporting you in your own home

• Keeping and improving your independence and safety in areas of daily life

• Improve your quality of life

• Reduce the need for ongoing care and support

How does the reablement service work?Following a referral to the service, a member of the reablement team will visit you to discuss your needs. A member of the team will be your ‘Key Worker’ who will be your contact throughout your reablement journey.

Together we will agree what goals we are working to achieve. Your goals are written down in a reablement care

plan. Reablement support will take place in your own home.Your key worker will arrange for your care to be delivered

by the reablement support workers. They will review your progress towards your goals, oversee your care and agree the right time for discharge from the service.

What happens when your reablement ends?At the end of reablement your key worker will assess your ongoing needs. If you still need continued support we will discuss this with you and if appropriate, refer you for an Adult Care Assessment.

You may contact us to request an assessment of your needs by calling the Customer Service Centre team 01522 782155 or by email to [email protected].

If you have been through a period of reablement, and require ongoing support, we will work with you to assess your needs. Even if you haven’t been through the reablement process we can provide you with an assessment.

An assessment is simply a discussion with you that will help us understand what help and support you might need coping with life on a day to day basis and living independently in your own home.

Where does it take place?It usually involves a chat over the phone, or in your own home and we’re very happy if you have a friend, relative or carer with you. If you are in hospital, we’ll come and talk to you before you are discharged to see about any help you might need in the home whilst you are recovering. The assessment is a two way conversation. We’ll ask you to tell us something about yourself and you can tell us how you think we can help and support you. We might also ask the opinion of other professionals who know and work with you, like your doctor, but we will only do this with your permission. We will also take account of the needs of your family or carer and assess them separately if they ask us to.

Remember we are only coming to see you to understand how you are coping day to day and how we might help to improve your quality of life.

How quickly will this happen?If your situation is very urgent and you are in a crisis or at serious risk of harm, we will aim to see you within

24 hours. If your carer is finding it very difficult to cope, we will try to see you within seven days. In any other circumstances it will be within 28 days of you asking for the assessment.

What about confidentiality?We respect your privacy at all times. Any information you give us will be treated as confidential and will only be shared with anybody else involved in your care with your permission - other than in exceptional circumstances where the law says we must show it to someone else.

Will I be able to get help?After the assessment we will identify and agree your needs with you and discuss the help and support available to meet them, according to the seriousness of your situation. There may be a charge for services; the amount will depend on your capital and income. We will always give you full information before a service is provided.

If you are eligible for help from Adult Care we will aim to arrange this within seven days of the assessment being carried out. If you are not eligible for help, we will still give you information and advice on other services that are available to help you to continue to live independently and to maintain your quality of life.

If you are not happy with the outcome of the assessment you can ask us to look at your situation again with you and if you are still not happy you can get in touch with us to make a comment, suggestion or complaint.


First Contact

If you are aged 60 and over you can now get in touch with a range of essential services through one point of contact to help you to stay safe and well in your own home.

The First Contact service, which is run in partnership by a range of organisations across Lincolnshire, works by encouraging people to complete a checklist in a First Contact leaflet.

The checklist addresses issues such as fire and community safety, personal care, housing, heating, falls prevention, money and benefit entitlements, transport, social isolation, home care and caring for others.

Organisations that provide help through First Contact include:

• Adult Care

• Lincolnshire Fire and Rescue

• District Council housing teams

• Age UK

• Lincolnshire Police

• The Pension Service

• Volunteer centres.

First Contact leaflets are widely available in the community from places such as libraries, local Community Access Points and GP surgeries. Alternatively, to request a leaflet or to find out more about the First Contact service you can visit the website at www.firstcontact.org.uk or phone First Contact on 01522 782172.

Living at homehelp yourself if you are living at home. Be it accessing the support you need directly yourself on www.mychoicemycare.org.uk or through the First Contact checklist and contacts below.

There are many different forms of support that can enable you to remain in your home for as long as possible ranging from equipment to people who can come in to support you in your own home. Starting with First Contact below, there are many ways in which you can

1. Do you have a working smoke alarm on each floor of your home and know what to do in case of fire?

2. Do you have any repairs that need doing to your home or any other housing needs not mentioned on the form?

3. Do you ever find it difficult getting around the house, getting in and out of bed, washing yourself or getting up and down stairs?

4. Are you able to keep your home warm?

5. Are you worried about having a fall and/or have you fallen recently?

6. Would you like advice on crime reduction and personal/home safety?

7. Would you like advice on money and benefits that you may be entitled to?

8. Would you like to receive information about local transport in your area?

9. Would you like information on becoming a volunteer and being more involved in your local community?

10. Would you like advice on domestic help available such as cleaning, gardening, shopping and prescription collection?

11. If someone looks after you in an unpaid capacity or you look after another person you are entitled to a Carers Assessment. Are you interested in receiving further information about the assessment process and the support available for unpaid carers in Lincolnshire?

12. Do you want to lead a healthier and more active lifestyle?

13. Would you like information about local luncheon clubs, social or activity groups?

Y N Y N

The following questions are from the First Contact leaflet; why not use them to assess yourself before getting in touch?


A Guide to TeleCare in Lincolnshire

Case study - Derek’s story

What is TeleHealth Lincolnshire?

Who can use TeleHealth?

Living at home continued

Who can TeleCare help?TeleCare can help people who:• are at risk of falls;• are vulnerable due to reduced mobility or a disability;• have a carer who may need support;• have memory problems including dementia;• have long term health conditions such as epilepsy;• have a learning disability and want to be more

independent;• are starting to leave their home at inappropriate times; or• have recently been discharged from hospital.

the future appeared a scary prospect.He couldn’t understand how the TeleCare service

would work but was open to any suggestions. TeleCare equipment such as a pendant on a wrist band so that he can move about his home and garden and still be able to call in an emergency, and know help is always at hand was installed. Derek has also benefited with a falls detector which automatically calls the lifeline service and knows if Derek has fallen or is lying on the floor.

Derek says, ‘TeleCare has literally changed my life, it is the equipment for the 21st century, I wish I had known about this sooner.

‘TeleCare equipment has made me feel safe and confident and I now have the freedom to live independently, knowing at the touch of a button I can get help quickly. I feel safe and comfortable living on my own and my extended family and friends know I am safe which gives them peace of mind.’

Telehealth uses technology to provide services that assist in the management of long term health conditions, including Chronic Obstructive Pulmonary Disease (COPD), Chronic Heart Failure (CHF), Diabetes and Epilepsy. Telehealth enables you to have more control over your own health.

measurements we may be able to loan it to you. Please ask your health or social care practitioner to find out more.

What is TeleCare?TeleCare is a service that helps people to remain independent and feel safer in their own home.TeleCare helps reassure an individual that if they do need help, a member of their family, a carer or the emergency services will be contacted. TeleCare can be used to support older people, those with long term conditions, disabilities or mental health worries.

TeleCare can tell when there is an emergency in someone’s home and when they need assistance.

TeleCare uses a range of sensors either worn by the individual or placed in their home that can alert the local monitoring centre 24 hours a day.

Derek has a sensory impairment - he was born profoundly deaf and struggles communicating with others to make his needs known. He uses an interpreter for all communication. Derek’s social worker worked in partnership with him and his deaf support worker to help achieve goals and outcomes to maximise his potential to remain living in the community independently.

Derek was referred for TeleCare equipment, not knowing a lot about the service he didn’t know what to expect but knew he wanted to continue to live in ‘his home’. He described himself as being frightened all the time, afraid of the dark and anything happening, i.e. a stranger getting into his home, not being aware if there was a fire, nobody knowing if he had fallen and being alone often day and night. His disability now seemed to compound further problems which seemed to prevent him from living alone.

TeleCare services appeared to be a positive way forward to enable Derek to embrace the many challenges knowing

Having your health measurements taken can be stressful and sometimes hard to organise. We also know that you will want to help yourself get as well as possible. Sometimes people forgot to take medication which can really affect their health so a reminder can be really useful. It helps to show your health professional your health measurements between visits.

All health advisers or social care practitioners can easily get TeleHealth if you believe it might help you. If you do not have the equipment to help you take the


Integrated Community Equipment Service (ICES)

levels). Flo will let you know if any further action is required. Your doctor or nurse can see the information you send to Flo - but they will not check every reading. This system is designed to help you improve your health.

• Flo will remind you of actions you need to take.• Flo will record all the details so when you next see your

health adviser they can see how you have been managing your health.

Sometimes it’s hard for patients to get into a surgery, so if your nurse or doctor can see reports from Flo regularly, it helps them know you are taking care of yourself.

Tel: 01522 554040Web: www.lincstelecare.co.uk

Your nurse or doctor will agree how Telehealth can help you. At the agreed time the system called Flo will send a text to your mobile phone with details of any action you need to take. If you need to provide readings you will send a reply to Flo (for example blood pressure or sugar

• It saves you having to make arrangements to visit the nurse/doctor’s surgery just for readings to be taken.

• It allows you to take readings when you are ready and comfortable.

• It doesn’t matter if you are at home. Staying with family, working or on holiday - you can still get a reminder and send a text to Flo.

Your health specialist - usually a nurse or doctor, wants to know you are getting better and that in between seeing them you are following their advice and it’s helping you.

Contact your own health or social care professional to see if Flo can help you. Or contact the TeleCare team for general information.


How does TeleHealth work?

How will this help me?

How does Flo help health specialists?

How to get in touch

used. Occasionally, complex equipment may require setting up and the health or social care professional will provide some training and demonstrate to the service user and carer how to use the equipment.

As the service is a loan service there are facilities in place to return ‘no longer’ required items. To arrange return of items please call 0845 121 2031 to speak to someone who can help you.

Every effort is made to refurbish equipment to allow it to be recycled for re-issue to someone else. This reduces our costs and helps preserve our environment. Whilst every effort is made to collect items within 10 full working days after the request is logged, priority is given to deliveries.

Lincolnshire’s ICES service is a partnership between the County Council and also involves the following partners - NHS Lincolnshire (Primary Care Trust), Lincolnshire Partnership NHS Foundation Trust and the United Lincolnshire Hospital Trust.

In addition to other services that enable you to stay at home, we have an Integrated Community Equipment Service (ICES) which provides short and long term loans of equipment, ranging from simple walking aids, through to larger and more complex items such as pressure relieving mattresses and hoists. Equipment may also be designed to help you or to assist carers with the safer delivery of care. The service can also include installation, servicing and maintenance depending on the type of equipment specified.

Assessments of your equipment needs and the ordering of items are carried out by practitioners such as occupational therapists, social workers, physiotherapists, nurses or other health/social care professionals.

Common items of equipment are held within a central warehouse. We have a targeted delivery timescale to deliver the equipment to the service user within five working days after the order is placed. Technicians are trained to unpack and remove any transit packaging to enable the item to be



Adapting your home

Lincolnshire Home Improvement Agency is an award-winning local charity which helps older people and people with disabilities to live independently and safely in their own homes. The service helps to ensure your home is accessible, secure and comfortable. You may find your mobility decreasing or be having trouble maintaining your property and the Agency may be able to help you

to improve security, ease of access and undertake repairs and improvements.

If you have a permanent disability and need an adaptation to your home to help you stay independent, you may qualify for a grant from your district council. Our occupational therapy service will be able to provide you with more information - Tel: 01522 782155.

Occupational therapy

Getting help in your home

Occupational therapists can help you lead a more productive, active, and independent life using a variety of methods, including the use of adaptive equipment. They can assess your home for hazards and point out things that contribute to falls.

Visiting you at home, an occupational therapist will be able to suggest adaptations that will improve your mobility. Perhaps handrails up stairs would be useful? Would a ramp up to your front door help if you are in a wheelchair?

Alternatively, we can help you find equipment and advice to stay independent at home. You can use our supported self assessment tool at www.my-choice-lincolnshire.com/smartassist/lincolnshire.

You may need some more help to live at home independently. Care and support providers can offer a range of different services which may include:

• Home care - help with personal care such as washing and dressing;

• Ready-made meals - usually supplied frozen to reheat yourself;

• Day services - available in care homes or community centres;

• Respite care - residential care or care provided in your own home to give you or your carer a break;

• Housing adaptations - we can provide information about equipment and adaptations to make it easier for you to continue to live in your own home;

• Direct Payments - this scheme allows you to buy in the care you need for daily independent living;

• Supported housing or Extra Care housing - provided by your district or borough council and the independent sector.

We also have Smart Care clinics which can offer you a friendly equipment assessment and advice service. For more information please contact the Customer Service Centre on 01522 782155.

Major alterations such as fitting a downstairs bathroom or widening doorways could be paid for with a Disabled Facilities Grant (DFG).

An occupational therapist will talk you through any new equipment you may be given, as well as help you apply for funding for major adaptations, if you need them. To start the ball rolling, contact us and explain your circumstances. An assessment of your needs will determine whether an occupational therapist will be the best person to help and what charges (if any) you can expect.

Preparing mealsCommunity Meals, often known as ‘meals on wheels’, can help ensure that people receive proper nutrition on a daily basis, whatever their circumstances.

If you are aged 18 and over and unable to prepare and cook one hot meal a day, having your meals delivered could help make life easier. You made need this service due to a permanent situation such as sight loss, a physical or learning disability, illness or a temporary situation such as recovering after a stay in hospital, to help you maintain your independence and quality of life.

A Country Kitchen is a meals on wheels service that provides hot, healthy and nutritious food to your door every day. They already provide meals for Age UK and can provide them for people who need them in the Spalding and South Holland area. The Lincolnshire Kitchen is a meals on wheels service that also provides locally sourced hot food and even a sandwich supper to your door in the North Kesteven area.


Looking for care or support?For independent, impartial information on your care options, call this Directory’s helpline on freephone 0800 389 2077

We can generate a personalised report with details of care homes or housing with care schemes that meet your needs and send you additional information on choosing and funding care too.

Getting help in your home


agencies who can assist you with other special needs which have been identified in your support plan. This may include laundry, shopping, household chores, preparing meals or collecting a pension.

If you are an older person who is in need of assistance with everyday tasks, or have a physical or sensory disability, learning disability or a mental illness, then Adult Care can arrange for help at home. The amount and type of support you receive each week depends upon what you and the carer decide following an assessment of your needs. Regardless of whether you are paying for your own care or not, you have freedom of choice of who you choose.

Please note that home care services are chargeable. You will be offered a financial assessment to ensure you are not asked to contribute more than you can afford, and some people pay nothing. However if you have more than £23,250 in savings you will be asked to pay the full or maximum cost of your home care services. Figures mentioned here may change over the life of this Directory.

For further help and information, call this Directory’s independent helpline: 0800 389 2077. You can see a list of Lincolnshire’s care and support providers on page 21.

Useful contacts A Country Kitchen (Sleaford, Spalding, Holbeach, Boston, Long Sutton, Sutton Bridge, Kings Lynn and surrounding villages) Minerva House, University of Lincoln - Holbeach Campus, Holbeach Technology Park, Park Road, Holbeach PE12 7PT Tel: 01406 425242 6.30am - 11am or Mobile: 07979 500162 anytime

The Lincolnshire KitchenSleaford Road, Nocton Heath, Lincoln LN4 2AN Tel: 01522 811299 or 07823 887236www.thelincolnshirekitchen.co.uk

If you or the person you care for find it difficult to get to the supermarket, Wiltshire Farm Foods offer a range of 250 frozen meals and desserts, developed by their team to give you a well balanced, nutritious daily diet. Their meals can be cooked in a few minutes from the freezer in your microwave or oven making it easier for you to enjoy meals.

Wiltshire Farm Foods Lincoln House, Gibson Road, Caenby Corner Estate, Hemswell Cliff, Lincs DN21 9QTPhone: 01427 666130www.wiltshirefarmfoods.com

Home careHome care is practical help with your personal care which can be provided in your own home, to enable you to remain independent for as long as possible and improve your quality of life. This is usually help with day to day personal tasks, which could include getting up, dressing, and washing, going to bed or help with eating. The service may also be able to help you to contact other



Help in your home with maintenance and gardening

If you can’t afford the cost of repairs and improvements, the Lincolnshire Home Improvement Agency (LHIA) will help you to look at other options. They may be able to help you source the funding for the work, which may include a grant from a charitable foundation or local authority, an insurance claim, a loan or a lifetime mortgage (often known as ‘equity release’).

Gardening and Handyman Scheme (Lincoln area) –If you are aged 50 and over and need help with gardening and maintenance of your property then contact Age UK Lincoln’s Handy Help Service. They can give you information about local tradesmen who may be able to help you. They also provide a minor repair service, for example help with fitting door bells, locks and safety devices, replace light bulbs, smoke alarm batteries etc. There is an hourly charge for this service.

Handy Person Scheme – Lincolnshire Home Improvement Agency offers a handy person scheme to tackle small jobs in the home for older people and those with a disability, across the county. This could be anything as small minor plumbing jobs or fitting a grab rail or banister to offer extra support for the mobility impaired. They may be able to offer assistance with costs depending on individual circumstances.

Housing Options Advice Scheme – Sometimes homes can be adapted to improve access and security, but other times it simply isn’t possible due to either the changing circumstances of the resident or the property itself. In this case, the LHIA can advise on finding alternative accommodation with superior accessibility and security and will help you make a reasoned decision about whether moving home may be the best option to retain your independence.

Trusted Tradesman Scheme – It’s important to have trustworthy and reputable people working on your home. Lincolnshire Home Improvement Agency runs a trusted tradesman scheme where every member is vetted to ensure they operate in a legal, decent, honest and fair way. They share their information with the Police and Lincolnshire Trading Standards.

For more information about the Home Improvement Agency, home adaptations and improvements, or choosing a tradesman, call their friendly team on 01522 516300 or email [email protected].

Personal CareService

Care ServicesOur Personal Care Service provides people with care and support to enable them to maintain

independent lives at home with dignity and respect.

oral hygiene




oral hygiene

Care ServicesOur Personal Care Services provides people with care and support to enable them to maintain


Our services includes:• Dressing and undressing • Washing, bathing, shaving and oral hygiene

• Toileting and continence care • Getting in or out of bed• Eating and drinking • Assisting with medication

• Sitting Services including overnight stays

We provide a high quality services which is fl exible and tailored to meet individual’s needs

For more information about the services we provide contact us on 01522 696000 or visit www.ageuk.org/lincoln

For further information please contact the Care Services Team on 01522 696000 or email [email protected]

Other Services include:Sitting Service • Hospital Discharge • Lifestyle Service • Help in the Home Domestic Support • Gardening

Handyman Service • Lifestyle & Key Safes • Volunteering • Park Street Activity Centre • Information & Advice Insurance • Eccleshare & Ruckland Court Social Outreach Centres • First Contact • Carers Support Services






oral hygiene

How can you contact the agency in an emergency or outside office hours?1 2 3

How hard or easy would it be to make a complaint and how are things then put right?1 2 3

If this is a private contract ask for a copy of the agency’s contract terms and read these carefully with someone you trust. Get as much help as you can going over it and ask any questions you may have before signing anything. The Citizens Advice Bureau or Age UK (sometimes called Age Concern in some areas) can help with this. What training or support does the agency give to its workers?1 2 3

Notes:

What experience does the agency have in your particular field of need? Can they supply references for you to check?1 2 3

Home care agencies providing personal care, must be registered and inspected by the Care Quality Commission. Ask to see a copy of their registration certificate.1 2 3

How long has the agency been operating?1 2 3

How many carers would the agency assign to care for you and would you see the same one every day? If not, how does the staff rota operate and what happens if your carer goes on holiday or is sick? Will you be notified in advance that a different carer will be attending? Can you choose the carer looking after you?1 2 3

© 2013/14 Care Choices LtdHome care checklist


Agencies

These questions may be useful when considering using the services of a home care (domiciliary) provider to help you build up a picture of how your care needs will be met in your own home.

People arranging and funding their own care either privately or through a Direct Payment or personal budget are able to choose their own worker or care agency.

Agency 1

Agency 2

Agency 3

£ p/h

£ p/h

£ p/h


Care and support providers

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autismMH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs

Service User Bands

l Lincolnshire Care Association member - see page 50

1-2-1 COMMUnITY CARE Skegness Tel: 01754 763037 OP D PD MH YA

ABBEYGATE COMMUnITY CARE Crowland Tel: 01733 211429 Advert page 75 OP

ACE HOMECARELincoln Tel: 01522 839512 OP D PD LDA MH SI YA AD

ACTIOn HOMECARELong Sutton Tel: 01406 365793 OP D MH

AGE UK LInCOLnLincoln Tel: 01522 696000 Advert page 19 D PD MH SI YA

ALLIED HEALTHCARE GROUP Lincoln Tel: 01522 753290 OP D PD LDA MH SI YA AD

ALLWAYS CARE COMMUnITY SUPPORT AGEnCY lSkegness Tel: 01754 612720 OP D PD LDA MH SI

AMBASSADOR HOMECARE LIMITEDLincoln Tel: 01522 528455 OP D PD SI YA

AMBITIOnS PERSOnnEL CARE Lincoln Tel: 01522 546643 OP D PD MH SI YA

An DARACH CARE Swinderby Tel: 01522 869008 LDA YA

AUTISM CARE COMMUnITY SERVICESLincoln Tel: 01526 322444 LDA

AYO-LAYO CARE SERVICES Lincoln Tel: 0800 002 9897 OP D PD LDA MH SI YA AD

BEECHES, THELouth Tel: 01507 603862 OP

BLUEBIRD CARE (PETERBOROUGH & RUTLAnD)Stamford Tel: 01780 480881 OP D PD SI YA

BLUEBIRD CARE LInCOLnLincoln Tel: 01522 538656 OP D PD SI YA

BOULTHAM PARKLincoln Tel: 01507 478482 PD LDA SI YA

BOURnE (MEnCAP HOUSInG AnD SUPPORT)Bourne Tel: 01778 423726 LDA

BSPOKE SOCIAL CARE Lincoln Tel: 07818 044922 OP LDA MH YA

BUTTERFLIES CARE & SUPPORT LTD Lincoln Tel: 07538 742693 OP PD LDA MH

CARE 4 U SERVICES LTD Lincoln Tel: 01522 704504 OP D PD LDA MH SI YA

CARE COnnECT HOMECARE SERVICES lBoston Tel: 01205 311504 OP D PD LDA MH SI YA

CARE FIRST Horncastle Tel: 01507 524379 OP D PD LDA MH SI YA AD

CAREWATCH (LInCOLn) Lincoln Tel: 01522 544580 OP D PD LDA MH SI YA AD

CAYTHORPE HOMECARE SERVICES Grantham Tel: 01476 514492 OP D PD SI YA

CHARISMA SERVICESGrantham Tel: 07791 238742 OP D PD LDA MH SI YA

CLARRIOTS HOME CARE LTDManby Tel: 01507 328390 OP D PD SI

COMMUnITY OPTIOnSNorth Hykeham Tel: 0845 004 2323 LDA

COMMUnITY SUPPORT SERVICESMablethorpe Tel: 01507 478482 LDA

CORnWARD LIMITEDLincoln Tel: 01522 788215 OP D PD LDA MH SI YA AD

COUnTRY COURT HOMECARE SERVICES Deeping St James Tel: 01778 348663 OP D PD LDA MH SI YA

COUnTY CARE HOMECARE SERVICES LTD lLouth Tel: 01507 617744 OP D PD SI YA

CRAEGMOOR SUPPORTInG YOU In LInCOLnSHIREMarket Rasen Tel: 01472 852282 OP PD LDA MH YA

DIMEnSIOnS LInCOLn DOMICILIARY CARE OFFICELincoln Tel: 0845 160 1860 LDA

DIRECT PERSOnnEL AGEnCY LTDSpalding Tel: 01775 630411 OP D PD LDA MH SI YA Advert page 22

Advertisers are highlighted

D P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P A “Your Local care provider on duty 24 hours a

day, Every Day!”

Telephone: 01775 630411

Direct Personnel Agency Ltd. provide

nurses and healthcare assistants across

Lincolnshire and North Cambridgeshire.

Specialist trained staff work within the

differing areas of our care provision.

• Temporary cover to Nursing an d Re si dential Home s.

• Community Domiciliary Care

• Support ed Li vi ng

• Working with physical and learning disabilities

• Palliative Care

• Respite Cover

• Live in Care

• Dementia Care

Our Person Centered service ensures our

clients are in charge of their care and are

involved with the planning and the way

their care is delivered.

We strive to maintain a high level of

service through training and the

dedication of our staff.

DPA Ltd is registered with

companies house and the

Care Quality Commission.

Supporting the community


D P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P AD P A “Your Local care provider on duty 24 hours a

day, Every Day!”

Telephone: 01775 630411

Direct Personnel Agency Ltd. provide

nurses and healthcare assistants across

Lincolnshire and North Cambridgeshire.

Specialist trained staff work within the

differing areas of our care provision.

• Temporary cover to Nursing and Resi dential Hom es.

• Community Domiciliary Care

• Support ed Livi ng

• Working with physical and learning disabilities

• Palliative Care

• Respite Cover

• Live in Care

• Dementia Care

Our Person Centered service ensures our

clients are in charge of their care and are

involved with the planning and the way

their care is delivered.

We strive to maintain a high level of

service through training and the

dedication of our staff.

DPA Ltd is registered with

companies house and the

Care Quality Commission.

Supporting the community


Service User Bands


Care and support providers continued

DiSABiLity LinCoLnShire Lincoln Tel: 01522 546516

enArA CAre ConneCt Boston Tel: 01205 311504 OP D PD MH SI YA

enArA CAythorpe home CAre Grantham Tel: 01476 512375 OP D PD MH SI YA

enArA CoUnty CAre Louth Tel: 01934 643888 OP D PD MH SI YA

FirStpoint homeCAre Boston Tel: 01205 330500 OP D PD LDA MH SI YA

FoCUSABiLity SUpport AnD CAre SerViCeS Lincoln Tel: 01673 866703 OP D PD LDA MH SI YA

FoxBy hiLL CAre homeGainsborough Tel: 01427 611231 OP D PD YA

GiLDer CAre LtDGrantham Tel: 01476 978077 Advert page 24 OP D PD

GrAnthAm LeArninG DiSABiLity SerViCeGrantham Tel: 01476 584500 LDA

GrAnthAm niGht time SUpport SerViCeGrantham Tel: 01205 361788 OP D LDA

GroSVenor hoUSe CAre homeGainsborough Tel: 01427 616950 OP D PD YA

hALeS GroUp LtD Bourne Tel: 01778 393723 OP D PD LDA MH SI YA Lincoln Tel: 01522 500070 OP D PD MH SI

heLpinG hAnDGrantham Tel: 01476 577781 OP D PD LDA SI YA

heritAGe CAreBourne Tel: 01778 424241 OP PD LDA MH SI YA

home From home CAre LtDNorth Hykeham Tel: 0845 004 2323 LDA

home inSteAD Senior CAre Bourne Tel: 01778 243100 OP D PD MH SI Long Sutton Tel: 01406 364020 OP D PD LDA MH SI YA

homeCAre heLpLine Sleaford Tel: 01529 497001 OP D PD

hoUSinG 21 Louth Tel: 0303 123 1252 OP YA

hoUSinG AnD SUpport SoLUtionS – LinCoLnLincoln Tel: 01522 683857 LDA

howArDS CoUrtBoston LDA MH YA

LiBertASTheddlethorpe Tel: 01507 338584 OP MH YA

LinCoLn (meGACAre LimiteD) homeCAre DCA Lincoln Tel: 01522 705607 OP D PD LDA MH SI YA AD

LinCoLn (meGACAre LimiteD) nUrSinG AGenCy Lincoln Tel: 01522 782155 OP D PD LDA MH SI YA AD

LinCoLnShire CoUnty CoUnCiL CUStomer SerViCe Centre Lincoln Tel: 01522 782155

LinCoLnShire CoUnty CoUnCiL home SUpport op weSt Lincoln Tel: 01522 554570 OP D PD MH SI YA

LinCoLnShire CoUnty CoUnCiL SLeAForD SoUth weSt op Sleaford Tel: 01522 554936 OP D PD SI YA

LinCoLnShire CoUnty CoUnCiL SpALDinG SoUth LD Spalding Tel: 01522 782155 LDA

LinCoLnShire DomiCiLiAry CAre BrAnCh Bourne Tel: 01778 424241 OP PD LDA MH SI YA

LinCoLnShire SoCiAL SerViCeS (hornCAStLe) Horncastle Tel: 01522 554644 OP D PD MH SI YA

LinCoLnShire SoCiAL SerViCeS LD (BoSton) Boston Tel: 01522 782155 LDA

LinCoLnShire SoCiAL SerViCeS LD (GAinSBoroUGh) Gainsborough Tel: 01522 782155 LDA



��OP Older people (65+) D Dementia PD Physical disability LDA�Learning disability, autismMH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs

Service�User�Bands


LincoLnShire�SociaL�ServiceS�LD��(LincoLn�WeSt)�Lincoln Tel: 01522 782155 LDA

LincoLnShire�SociaL�ServiceS�LD�(LoUth)�Louth Tel: 01522 782155 LDA

Linkage�commUnity�trUSt,��commUnity�SUpport�ServiceS�Mablethorpe Tel: 01507 478482 LDA

LittLe�BrockLeSBy�home�care�Grimsby Tel: 01469 569959 OP D PD MH SI YA

making�Space�LincoLnShire��DomiciLiary�care�ServiceSaxilby Tel: 01522 704250 OP LDA MH YA

mearS�care�Lincoln Tel: 01522 569779 OP D PD LDA MH SI YA AD

mencap�–�peterBoroUgh��DomiciLiary�care�agency�Bourne Tel: 01778 423726 LDA YA

minSter�coUrt�LimiteD�Lincoln Tel: 01522 521212 OP D PD�MH SI

Country Support ltd

We are a bespoke company providing a professional service to cater for people’s needs within the community.

All our staff are fully trained to a high standard.

All of our staff are DBS approved and medication trained.

We specialize in supporting all age groups with varying abilities for example people that use wheelchairs, stroke victims, the elderly and learning disabilities etc

We work in different areas of Lincolnshire which are Horncastle, Sutton-on-Sea, Spilsby, Mablethorpe and surrounding areas.

Our ServiceS incLuDe:

• Shopping • Medication• cleaning • cooking• Theatre • Outings • church • Hobbies • companionship• All social activities

...and many more

Sarah Smalley: 01507 523926 Debbie Pollard: 01507 440941 /

07704 212851Tina Miles: 01754 830411 /

07542 122024Julie Williams: 01507 451831

Gilder Care LimitedGilder Care was founded in 2010 to enable the people that we support to live in their own homes and to be as independent as they possibly can, by supporting them with personal care and practical assistance in a safe environment that is free from discrimination and with awareness of cultural, religious and ethnic requirements and lifestyle preferences.

At Gilder Care, we believe that individuality is everything. This is why, when you contact us, we will listen to your needs and tailor a package of care accordingly. Your peace of mind is our priority.

Gilder Care Limited 8-9 Withambrook Park, Londonthorpe Road, Grantham, Lincs. NG31 9ST E mail: [email protected] telephone: 01476 978077

> PERSONAL CARE

> NUTRITIONAL CARE

> PRACTICAL CARE

> SOCIAL CARE

> FINANCIAL CARE

www.gildercare.co.uk

Individuality is everything

care�and�support�providers�continued

Spalding



Service User Bands


Care and support providers continued

NAmroN CAre ProVider Ltd Lincoln Tel: 01522 804029 OP D LDA YA AD

NAVigAtioN SUPPort & CAre SerViCeS LtdLincoln Tel: 01522 539626 OP D PD LDA MH SI YA

NPSL trAdiNg AS ALLied HeALtHCAre Gainsborough Tel: 01427 679664 OP D PD LDA MH SI YA ADGrantham Tel: 01707 254503 OP D PD LDA MH SISpalding Tel: 01775 723210 OP D PD LDA MH SI YA AD

oLSeN CoUrt (CArewAtCH)Lincoln Tel: 01522 544580 OP D PD MH SI YA

oNe to oNe HomeCAre (UK) Limited Gainsborough Tel: 01427 668885 OP D PD LDA SI YA

PreStige NUrSiNg (SLeAford) Sleaford Tel: 01529 414818 OP D PD LDA MH SI YA AD

PUreLy CAreNorwich Tel: 01603 407707 OP D PD LDA MH SI YA

QU’APPeLLe CAre HomeBourne Tel: 01778 422932 OP D PD SI

royAL meNCAP SoCiety Spalding Tel: 01205 359011 LDA

SAgA HomeCAreGainsborough Tel: 01427 679664 OP D PD LDA MH SI YA ADGrantham Tel: 01707 254503 OP D PD LDA MH SI Spalding Tel: 01775 723210 OP D PD LDA MH SI YA AD

SCoPe iNCLUSioN LiNCoLNSHire Louth Tel: 01507 617779 PD LDA SI YA

SeLeCt CAre Collyweston Tel: 01780 444443 OP

SeNSe eASt - tHe HAmmoNd CeNtreNettleham Tel: 01522 595777 PD LDA SI

SerViCe ANd CAre UK LtdBoston Tel: 01205 393160 OP D PD SI YA

SeVACAre Lincoln Tel: 01522 525000 OP D PD LDA MH SI YA

SoUtHerNwood HoUSe Spalding Tel: 01775 760563 Advert page 74 OP D PD YA

SUe ryder Lincoln Tel: 01522 525578 OP D PD SI YA

SUNNy View Home CAreSkegness Tel: 01754 762795 OP D PD LDA MH SI YA

SUttoN Lodge Home SUPPort Mablethorpe Tel: 01507 441800 OP D PD

tHerA eASt Grantham Tel: 0300 303 1253 LDA

tHerA eASt ANgLiAGrantham Tel: 0300 303 1281 LDA

tHerA eASt midLANdSGrantham Tel: 0300 303 1282 LDA

tHerA NortHGrantham Tel: 0300 303 1283 LDA

tHerA SoUtH weStGrantham Tel: 0300 303 1254 LDA

tHerA weStGrantham Tel: 0300 303 1284 LDA

VoyAge (dCA) (LiNCS)Sleaford Tel: 01529 488996 OP D PD LDA SI YA

VoyAge 1 LimitedMarket Deeping Tel: 01778 342091 OP D PD LDA MH SI YA

wALNUt CAre At Home lBoston Tel: 01205 280101 OP D PD LDA SI

witHAm VALLey CAre groUP dCA Norton Disney Tel: 01522 789776 LDA



Do you look after someone? We’re here to look after youThe Lincolnshire Carers and Young Carers Partnership are here to support unpaid carers across Lincolnshire in their caring role.

If you are an unpaid carer living in Lincolnshire there are seven important things you should know about:

A cuppa and a chat, a Carer’s Assessment It can be difficult to recognise yourself as a carer; you might think you’re just being a good friend, neighbour or spouse and are ‘just doing your job’. But in reality, being a carer can be difficult and lonely at times, and so a good place to start is with a Carers Assessment. This is an opportunity to share your feelings/experience as a carer with a dedicated person who can help you to guide you towards the help and support you are entitled to.

Carer’s Emergency Plan What would happen to your loved one if you were unable to care? Your free Emergency Plan is created by you and provides detailed instruction for others to follow in an emergency situation, giving you peace of mind.

Carer’s Information Pack This is an excellent information source on many subjects relevant to carers, a Carers Journal to record your interactions with professionals.

Carer’s newsletterThis bi-monthly newsletter is full of carers’ experiences, stories, news and events. Including advice and fun

content, it aims to inform and entertain carers across Lincolnshire. Created and edited by a group of carers who meet monthly, it is a great way to keep in touch with carers’ issues and be linked into the Carers’ Partnership. You can send in your stories and experiences too.

Carers’ Support Groups and Carers’ PartnershipsMany support groups, carer organisations and charities are working to support carers in Lincolnshire? The Lincolnshire Carers’ and Young Carers’ Partnerships work together with organisations and carers to improve services and support in the County.

Carer Champions Lincolnshire has many Carer Champions who are helping to guide carers to the right support, and are raising awareness of carers. Together we’re shaping training and education for carers and staff.

Be part of a ‘Community That Cares’ Anyone can join the Lincolnshire Carers and Young Carers Partnership and be involved as little or as much as you wish. If you would like to find out more about the partnership, please contact us on:

Lincolnshire Carers’ and Young Carers’ Partnership LtdCommerce House, Outer Circle Road, Lincoln LN2 4HYTel: 01522 846911Email: [email protected]

Find more information to support you on the carers’ pages on: www.mychoicemycare.org.uk

Carers Connect - Are You An Unpaid Carer?Most of us don’t think of ourselves as carers, we’re just looking after of our family or friend. A carer is someone who spends a proportion of their life providing unpaid support to a family member, a partner, a relative or friend who has an illness or frailty. We are commissioned by Lincolnshire county Council to provide you with emotional and practical support. We carry out face-to-face carers assessments. carers emergency response plans, and offering education, employment, learning and leisure opportunities.

We support unpaid carers across the county by:

Supporting carer groups across the county to promote mutual support, social contact and access to services.

Following a carers assessment, we can help you access a carers personal budget which could be used towards a short break.

We provide specialist benefit advice to carers across Lincolnshire ensuring you and the person you care for are getting the right amount of benefits.

Carers Connect

23 Sixfield Close, Skellingthorpe Road, Lincoln LN6 0EJ

Phone: 01522 812830 • Email: [email protected]

What can the Carers Team do for me?We recognise that caring can have a major impact on your life and having help and support throughout can make your caring role easier. The Team is made up of a range of dedicated support workers who will endeavour to help and

support you through the challenges you face as a carer.Tel: 01522 782224 (8am – 6pm, Monday – Friday)Tel: 01522 782333 (6pm – 8am including weekends) E-Mail: [email protected] Service Centre, Waterside South , Lincoln LN5 7JN


Day opportunities and day care

Day opportunities By ‘day opportunities’ we mean the things or activities people may want to do during the day. This covers all opportunities for people whether it be in the day, evening or at the weekend. We used to call this day services and/or day care.

We want you to have more choice and control about what you do during the day. Personalisation will enable you to make such choices and control the services you choose to receive.

Whilst the list below focuses on traditional buildings-based day centres, you may prefer support to do things in your community. You are able to use your personal budget to buy support directly from a care and support provider and helps you to do the things you most enjoy. We may be able to help you to develop such opportunities and tell you what alternatives may be available in your area.

Day care is a popular service offered to people who need some help with personal or practical care and are unable to get out and about by themselves.

Day care is usually available in a resource centre, community building or a residential home and offers more support than an ordinary day centre can provide. Professional caring staff can support you with personal care, such as going to the toilet, reminding you to take medication or help with washing or bathing. You may also be able to have a hot meal and drinks during the day and a chance to socialise and to take part in a number of activities.

Day opportunities often provide valuable help in sustaining independence for people. They are provided in a variety of locations including care homes, specially adapted premises and purpose built centres or in the community.

These services aim to help you retain independence in your own home, live healthily and sometimes give a break to a carer or family member who is helping to support you.

Some services may be specialised, catering for example for people with dementia, or other high dependency needs. In all cases, good day services should provide a stimulating environment able to address individual needs, including physical or mental frailty and still be met through a personal budget. To find out more about whether a direct payment could help you access these services there is more information on page 21.

Access to day opportunities may be arranged privately in many cases by approaching the service provider directly. Some providers will tailor the support to meet your needs if you want to do something more suited to you as an individual.

You may also contact us to request an assessment of your needs by phone on 01522 782155 or by email to [email protected].

The kind of day services we might arrange will depend on your needs. Priority is given to those whose independence is most at risk.

We are currently working with service providers, micro providers and personal assistants to develop day activities.

Please note that day opportunities services are chargeable. You will be offered a financial assessment to ensure you are not asked to contribute more than you can afford, and some people pay nothing. However if you have more than £23,250 in savings you will be asked to pay the full or maximum cost of your day services.

Figures mentioned here may change over the life of this Directory.

Getting out and aboutWe know that life is not easy when you are stuck at home all day, particularly if you need a little extra support.

Getting out, taking part in leisure activities and socialising with friends can make all the difference.

Day care and Day Centres

ABBEYGATE REST HOME Advert page 75Crowland Tel: 01733 211429 OP D PD LDA MH SI YA AD

ADDERLEY HOUSE LTD Spalding Tel: 01406 364918 OP

ADULTS SUPPORTInG ADULTS Sleaford Tel: 01529 416270 OP D PD LDA MH SI YA

AGE UK BOSTOn & SOUTH HOLLAnDBoston Tel: 01205 364161 OP

AGE UK KESTEVEn Sleaford Tel: 01529 302843 OP

AGE UK LInCOLn Advert page 19Lincoln Tel: 01522 696000 D PD MH SI YA



Service User Bands


Age UK SpAlding diStrict Advert page 28Spalding Tel: 01775 720305 OP

AShridge Boston Tel: 01205 366922 OP LDA

BAlderton reSoUrce centre Newark Tel: 01636 687444 PD

BecKfield hoUSe reSidentiAl homeHeighington Tel: 01522 790314 OP D

BernAdette hoUSe Advert page 64Lincoln Tel: 01522 521926 OP D

Bert Boyden centre Immingham Tel: 01469 520000 OP

BlAir hoUSeSleaford Tel: 01526 860432 D LDA

Blenheim cAre centre Gainsborough Tel: 01427 668175 OP PD

BrAmhAll reSidentiAl home Tattershall Tel: 01526 342632 OP

BrAntley mAnor cAre home Advert page 64Lincoln Tel: 01522 543866 OP D

cAmphill commUnitieS Sleaford Tel: 01263 860305 OP LDA YA

cAnwicK coUrt cAre centreLincoln Tel: 01522 544595 OP D

cApricorn cottAgeHolbeach Tel: 01406 425067 LDA

cASterton hoUSe reSt homeStamford Tel: 01780 482525 OP D

cAythorpe reSidentiAl home Advert page 61Caythorpe Tel: 01400 272552 OP D

cottAge reSidentiAl home, the Nocton Tel: 01526 320887 OP

cree centre (grAnthAm & diStrict mencAp) Grantham Tel: 01476 566050 LDA

digBy coUrt Advert inside front cover Bourne Tel: 01778 422035 OP

eliot hoUSe Gainsborough Tel: 01427 617545 OP D PD MH

ereSBy hAll Advert inside front cover Spilsby Tel: 01790 752495 OP D

ermine hoUSe Advert inside front coverLincoln Tel: 01522 529093 OP PD LDA MH

field hoUSeSpalding Tel: 01406 423257 OP D

five BellS reSidentiAl cAre homeFolkingham Tel: 01529 497412 OP D PD

forget me not dAy centre Grantham Tel: 01476 594533 OP D MH

fotherBy hoUSe Louth Tel: 01507 607237 OP

foxBy coUrt Gainsborough Tel: 01427 613376 OP Advert inside front cover

foxBy hill cAre home Gainsborough Tel: 01427 611231 OP

glentworth hoUSe Gainsborough Tel: 01427 668678 LDA MH

grAnthAm And diStrict mencAp Grantham Tel: 01476 567485 LDA

greenAcreS cAre home Caistor Tel: 01472 851989 OP

greenAcreS cAre home Heckington Tel: 01529 460935 OP

grenoBle reSt homeSpalding Tel: 01775 722447 OP D

groSvenor hoUSeGainsborough Tel: 01427 616950 OP D PD

day care and day centres continued

Age UK Spalding DistrictDay Care in a purpose built modern building providing friendly, professional care to local elderly people

Services are

Dementia Day Care is also provided to meet individual needs with trained staff in a quiet environment with a secure garden area.

Age UK Spalding District 1 The Meadows, Spalding, Lincs PE11 1XR Tel 01775 720305 • email [email protected] or visit www.ageuk.org.uk/spaldingdistrict

• Spa Bath

• Hairdresser/Beautician

• Chiropodist

• Entertainment

• Outings

• Daily Activities

• Transport

• Freshly cooked food

Price of Day Care: £22.40 (a day)

Price of Dementia Care (£8.00 per hour)



Service User Bands


GROVE, THEHorncastle Tel: 01522 500710 OP

HADLEIGH CARE Immingham Tel: 01469 572 OP D

HARTSHOLME HOUSE Advert Inside Front Cover Lincoln Tel: 01522 810524 OP D

HEATH FARM Scopwick Tel: 01526 322444 LDA

HOLLAnD HOUSE nURSInG HOME Market Deeping Tel: 01778 345677 OP

HOLMLEIGH CARE HOME Navenby Tel: 01522 810298 OP

HOVEnDEn RESOURCE CEnTRE Spalding Tel: 01406 426779 OP PD YA

KEB HOUSE Appleby Tel: 01724 733956 OP D

KIRK HOUSE HOME FROM HOME CAREDorrington Tel: 01790 763380 LDA

LACE HOUSInG ASSOCIATIOn Advert page 5Lincoln Tel: 01522 514444 OP D

LAURELS, THE Holton Cum Beckering Tel: 01673 858680 OP D PD

LInKAGE COMMUnITY TRUST Advert page 70Grimsby Tel: 01472 372306 LDA

LITTLE BROCKLESBY HOUSE Grimsby Tel: 01469 561353 OP D

MABLETHORPE DAY CEnTRE Mablethorpe Tel: 01507 472055 OP YA

MAnOR CARE CEnTRE Advert Outside Back CoverEast Kirkby Tel: 01790 763381

MAnOR GATE CARE HOMEBoston Tel: 01205 366260 OP PD LDA

MEADOWS SAnDS CARE HOME Skegness Tel: 01754 762712 OP D

nAVIGATIOn SUPPORT AnD CARE SERVICES LTDLincoln Tel: 01522 539626 LDA

nEWHAVEn RESIDEnTIAL HOME Huttoft Tel: 01507 490294 OP LDA

nORTH HYKEHAM DAY CEnTRE North Hykeham Tel: 01522 689534 OP

nORTH LInCS COUnCIL Scunthorpe Tel: 01724 297979

nORTH WARREn HOUSE Gainsborough Tel: 01427 612171 OP

nORWOOD Stanwood Tel: 0208 809 8809

OLD HALL RESIDEnTIAL CARE HOME, THE Halton Holgate Tel: 01790 753503 OP PD

OLD RECTORY, THE Advert on page 57 Saxilby Tel: 01522 702346 OP MH

OLD RECTORY, THE Stickney Tel: 01205 480885 OP PD

ORCHARD HOUSE CARE HOME Mablethorpe Tel: 01507 472203 OP PD

PATCHETT LODGE Advert Inside Front CoverHolbeach Tel: 01406 422012 OP

PHOEnIx CARE CEnTREChapel St Leonards Tel: 01754 872645 OP PD

POLSEWORTH Lanceston Tel: 01827 896124 OP YA

POPLARS, THE Market Rasen Tel: 01673 843319 OP Advert Inside Front Cover

QU’APPELLE RESIDEnTIAL CARE HOME Bourne Tel: 01778 422932 OP

ROSECROFT Grimsby Tel: 01652 652213

SEA BREEzES Skegness Tel: 01754 760596 OP PD MH

SEnSE EAST - THE HAMMOnD CEnTRE Nettleham Tel: 01522 595777 PD LDA SI YA

SKEGnESS DAY CEnTRE Skegness Tel: 01754 766763 OP

SKIRBECK COURT Advert Inside Front CoverBoston Tel: 01205 361444

Day care and Day Centres continued



Service User Bands


What if day care or a day centre isn’t for you?

Transport services

Practical support is available to help you if you have a learning or physical disability, or a sight and hearing loss problem, to become more involved and use the amenities in your local community. An assessment to work out just what type of practical support is needed to help you get

There are a number of different bus companies running throughout the county which can help you get out and about. If you are finding it difficult to use public transport due to a disability or mobility problem, community transport offers a number of different ways to get out and about to the shops and other local amenities.

The Blue Badge scheme is a national scheme you can access if you have severe walking difficulties, regularly drive but are unable to turn the steering wheel by hand, or are registered blind. It allows you to park legally, close to places you need to visit such as shops and public buildings.

Contact: Lincoln Dial-a-Ride Tel: 01522 544983Blue Badge Tel: 01522 782232Email: [email protected]

out and about. Support can include trained staff helping you learn

how to use public transport by yourself and build your independent living skills and to enable you to remain as an active part of your community as much as you should wish.

http://www.mychoicemycare.org.uk/i-need-help-with/getting-out-and-about/transport.aspx

SUMMERFIELD REST HOMESutton-on-Sea Tel: 01507 441969 OP

SUnnYVIEW Skegness Tel: 01754 762795 OP PD LDA MH YA

TALLInGTOn CARE HOME Stamford Tel: 01780 740314 OP D

TAnGLEWOOD SAnDPIPER Advert Inside Back Cover Alford Tel: 01507 462112 OP PD

THORPE HALL (SUE RYDER) Peterborough Tel: 01733 330060 OP YA

WHITE GABLES CARE HOME Advert page 54Boston Tel: 01205 723874 OP

WHITEFRIARS Advert Inside Front CoverStamford Tel: 01780 765434 OP

WILLAn HOUSE Stainfield Nr Wragby Tel: 01526 398785 OP

WILLOW COURTCherry Willingham Tel: 01522 595391 OP

WILLOWS, THE Rippingale Tel: 01778 440773 OP

WISPInGTOn HOUSE Saxilby Tel: 01522 703012 OP

WOOD GRAnGE CARE HOME Advert page 60Bourne Tel: 01778 424010 OP PD MH

WYnGATE RESIDEnTIAL CARE HOMEMablethorpe Tel: 01507 477531 OP PD

Day care and Day Centres continued

Holy Trinity Collegiate Church, Tattershall



Service User Bands


http://www.mychoicemycare.org.uk/i-need-help-with/getting-out-and-about/transport.aspx

Sheltered housing

Sheltered or retirement housing is suitable if you like living independently but want the reassurance of knowing that assistance is on hand if there is an emergency, or if you expect to be away from home for long periods and need to know your home is safe. Often called retirement housing, there are many different types of sheltered schemes, available both to rent and to buy. Schemes usually consist of between 15 and 40 dwellings. These may be bedsitting rooms, self-contained flats, bungalows or luxury apartments.

Some schemes are simply housing designed to meet the needs of older people and linked to a community alarm. The majority of schemes have a scheme manager/warden and community alarm service. There are often communal facilities such as a lounge, laundry, guest flat and garden. Meals are not normally provided but a few schemes include a restaurant and some can arrange hot meals.

For further information and help, call this Directory’s independent helpline: 0800 389 2077.

Care homes and housing options

Extra Care

Extra Care housing supports you to live independently in your own home for as long as possible. Extra Care provides a secure environment with care services available 24 hours a day in your own home. Each apartment has a kitchen, bathroom, up to two bedrooms and a living room. The developments provide communal facilities, such as a restaurant and a hair salon, as well as areas to hold regular social activities.

Although it varies from scheme to scheme there is the opportunity to rent, part purchase or fully own an apartment. Whichever of these options you choose, your apartment will be your home. Should you currently benefit from financial help paying your rent or receiving support, this will still be available subject to your circumstances.

In Lincolnshire there are currently Extra Care schemes in Louth, Lincoln, Bourne, Sleaford, Grantham, Boston and Sutton-on-Sea. We are working closely with the developers to increase the number of schemes, which are managed by registered social landlords.

Extra Care housing enhances the offer to older people when they feel they require a little more support. Providing peace of mind that someone is always on hand to help if required is at the core of the vision and is something we are seeking to increase the availability of throughout Lincolnshire.

Please note that extra care is chargeable. You will be offered a financial assessment to ensure you are not asked

You may feel that you have exhausted all the options to remain living at home, and that it is time to look at moving into more purpose built accommodation with

to contribute more than you can afford, and some people pay nothing. However if you have more than £23,250 in savings you will be asked to pay the full or maximum cost of your day services.

Figures mentioned here may change over the life of this Directory.

For further information and help, call this Directory’s independent helpline: 0800 389 2077.

Extra Care contacts

Barratt Court Skegness Tel: 01754 899500Email: [email protected] or [email protected]

Brick Kiln Place ( Lace Housing)Grantham Tel: 01522 514444

Elizabeth Court (new Linx)Louth Tel: 01507 355022

Eslaford Gardens (nKDC)Sleaford Tel: 01529 414155

Mayfields (Boston Mayflower)Boston Tel: 01205 318500

Olsen Court (Lace Housing)Lincoln Tel: 01522 514444

Worth Court (Lace Housing)Bourne Tel: 01522 514444

support. In this section we also describe the different levels of care you, or the person you care for may require, if you decide to move to a residential environment.

Our care homes and nursing homes are unique and we're proud to offer consistently high standards of service and care. In a Four Seasons Health Care home, we consider the individual and ensure that thecare they receive has been designed with them in mind, with the emphasis on enhancing their well being.We are able to provide a range of care options including residential, nursing and dementia care services forboth long stay and short stay respite service users.

To contact one of our homes directly or for further information please visit www.fshc.co.uk

That’s why we’re one of the UK’s leading healthcare providers

Willoughby Grange Care HomeWilloughby Rd, Boston, Lincolnshire PE21 9EG T: 01205 357836 E: [email protected]

The Elms Care HomeElm Drive, Louth, Lincolnshire LN11 0DE T: 01507 350100 E: [email protected] Lodge Care HomeYarborough Road, Skegness, Lincolnshire PE25 2NX T: 01754 610320 E: [email protected]

Doulton Court Care HomeAlford Road, Sutton-on-sea, Lincolnshire LN12 2HF T: 01507 441026 E: [email protected]

Woodview Care Home (Elderly Care) 127 Lincoln Road, Branston, Lincoln, Lincolnshire LN4 1NT T: 01522 790604 E: [email protected]

Greenwood Care Home (Young Physically Disabled)127 Lincoln Road, Branston, Lincoln, Lincolnshire LN4 1NT T: 01522 790604 E: [email protected]

17986 Lincolnshire 4 ad_Layout 1 20/08/2012 16:49 Page 1


Choosing a care home

Our priority is to enable you to stay in your own home, with the right care and support you may need. Moving to a care home is a major step, and before considering this, it is very important to make sure that you have explored all the support options available to enable you to remain at home as support options are developing all the time. A social worker can help you find out more. Contact: the Customer Service Centre on 01522 782155 or explore www.mychoicemycare.org.uk

Once you are sure that a care home really is the right option for you or your relative, then you might find these questions helpful as you consider which one is right for you.

Tips for choosing the right home• You might find it helpful to visit the home more than once, perhaps at different times of the day.

• You can often get an idea of how well a home is run just through your first impressions.

• Read the Care Quality Commission reports. Copies of the inspection reports are available on their website at www.cqc.org.uk or by telephoning 03000 616161.

• You may want to obtain a copy of the most recent reports for the homes that you are considering.

Care homes

All care providers in the country must be registered with the Care Quality Commission. All services are inspected by the Commission, who report on their findings. These inspection reports are available from the care home or the Care Quality Commission website at www.cqc.org.uk

Care homes offering personal care onlyThese are commonly referred to as residential care homes. If you are reasonably active but would like greater security and care, subject to a needs assessment, a care home only offering personal care may be the option you choose. Personal care includes bathing, feeding, dressing, help with moving but it must be paid for if your capital/savings exceed £23,250. For more information about fees and charges for care homes please see page 46.

Listings of care homes in Lincolnshire begin on page 55.

Care homes with nursing These are homes previously called ‘nursing homes’. If you think you may need nursing care in a home, you will need

to be visited by Adult Care to access the care you may need. This visit might be in your own home or in hospital if you have been ill. You will be fully involved in planning your care needs.

If a care home providing nursing care is the best solution for you, we will give you information to help you find a home that meets your requirements. The cost of the nursing care part of your fees is paid by the NHS to the home directly. Currently this is a flat rate of £109.79 per week. It is important that you get your nursing assessment done before you go into the home. You can contact the nurse case management teams for your area at the Primary Care Trusts (PCT).

Personal care is not paid for by the NHS and must be paid for by you if your capital/savings exceed £23,250. See page 47 for further information.

Listings of care homes with nursing begin on page 55.Figures mentioned here may change over the life of

this Directory.

Care homes and housing options continued

Our care homes and nursing homes are unique and we're proud to offer consistently high standards of service and care. In a Four Seasons Health Care home, we consider the individual and ensure that thecare they receive has been designed with them in mind, with the emphasis on enhancing their well being.We are able to provide a range of care options including residential, nursing and dementia care services forboth long stay and short stay respite service users.

To contact one of our homes directly or for further information please visit www.fshc.co.uk

That’s why we’re one of the UK’s leading healthcare providers

Willoughby Grange Care HomeWilloughby Rd, Boston, Lincolnshire PE21 9EG T: 01205 357836 E: [email protected]

The Elms Care HomeElm Drive, Louth, Lincolnshire LN11 0DE T: 01507 350100 E: [email protected] Lodge Care HomeYarborough Road, Skegness, Lincolnshire PE25 2NX T: 01754 610320 E: [email protected]

Doulton Court Care HomeAlford Road, Sutton-on-sea, Lincolnshire LN12 2HF T: 01507 441026 E: [email protected]

Woodview Care Home (Elderly Care) 127 Lincoln Road, Branston, Lincoln, Lincolnshire LN4 1NT T: 01522 790604 E: [email protected]

Greenwood Care Home (Young Physically Disabled)127 Lincoln Road, Branston, Lincoln, Lincolnshire LN4 1NT T: 01522 790604 E: [email protected]

17986 Lincolnshire 4 ad_Layout 1 20/08/2012 16:49 Page 1

Home care providers

Home 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Home 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Home 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

£ .. . . . . . . . . . . . . . p/w

£ .. . . . . . . . . . . . . . p/w

£ .. . . . . . . . . . . . . . p/w

Atmosphere

• Does the home have a friendly and welcoming atmosphere?

• Does the home appear well decorated and well kept, and feel homely?

• Does the home smell clean and fresh?

• Does the home seem a comfortable temperature for you and other residents?

Staff

• Do staff treat the residents in a friendly manner, and respect their wishes on how they would like to be addressed (e.g. as Mr or Mrs or by first name)?

• Do staff appear caring and attentive towards residents? Friendly and helpful? Are they rushing around or do they spend time talking to individual residents?

• Does there appear to be adequate members of staff on duty to give enough individual attention?

Fellow residents

• Are there people of a similar age to you, with similar interests who you will be able to get to know further?

• Do the other residents seem active and content, or are they dozing in chairs with the TV on in the background?

Location

• Are there local facilities near the home, such as shops, places of religious worship or pubs that you will be able to access, and to which staff will take you when you want?

• Does the home have its own transport to enable you to get around, and how does it use it?

• Is public transport easily accessible?

• Does the home help you to keep in touch with your friends and family? Will staff help you read letters and write them, help you make phone calls? Are there private phones, is there email and internet access that is accessible to individual need?

The building

• Is there a garden or outdoor area that residents can safely access?

• Are there smoke detectors or fire extinguishers visible throughout the home? Are fire exits and escape routes clearly marked?

• What arrangements are there in place for making sure that people are safe in the event of a fire?

• Are there call bells in the bedrooms and communal areas?

• Is it easy to find your way around? This may be particularly important with regard to dementia.

The building (continued)

• Are toilets clearly indicated?

• Will the home meet your security needs?

Bedrooms

• What is the range of choice of rooms available?

• Do the rooms have a view that you can see from your bed or chair?

• Are rooms available for couples?

• How often will your room be cleaned?

• Will you be able to decide for yourself what time you get up at and go to bed?

• How often would your bedroom be decorated, and can you influence how it is done?

• Are you able to bring some of your own furniture, soft furnishings and belongings to personalise your room?

• Are you able to lock the door to your room?

• Are you able to have a telephone (laptop or email access) in your room?

• Are you able to have a TV in your room? With access to what channels?

• Are there adequate power points to be able to plug in all your electrical items, such as lamps, radio, stereo, mini-fridge?

Bathrooms

• Do the rooms have their own bathroom and toilet en suite, and are they adapted to your needs?

• Is there a toilet within easy reach of your bedroom?

• Are toilets within easy reach of all communal facilities, easy to find and clearly indicated?

Communal rooms

• Is there a choice of lounges?

• Is there a quiet room with no TV?

• Is there more than one TV room, so there can be a choice of viewing?

• Are there small sofas so couples can sit together?

• Are there any musical instruments available?

• What is the home’s approach to smoking? Are there places for smokers to smoke that do not impact on non-smokers?

• Are you able to access a wide range of drinks at any time?

• What is the home’s approach to allowing pets? Can you bring yours?

Care homes checklist © 2013/14 Care Choices Ltd

1 2 31 2 3

>>This Directory’s helpline 0800 389 2077 – information on choosing and paying for care 34

Boston care homesCommunal rooms (continued)

• Would there be an individual member of staff whose job is to take a special interest in your welfare?

• Can you help around the home if you want to?

• Is it possible to buy items in the home such as stamps, sweets and newspapers?

Personal possessions

• Is there a secure place where valuables can be kept?

• Does the home take responsibility for insuring residents’ possessions?

Meals

• Are you offered a choice of meals, and can you choose when and where you eat breakfast, dinner and tea, including in your own room?

• Can menus include food that you particularly like?

• Are you able to have or make a snack whenever you want?

• Does the food look tasty, well-balanced and nutritious, and are the servings generous?

• Are you able to access a wide range of hot and cold drinks at any time?

• When can you have an alcoholic drink, such as a glass of wine with an evening meal, and what choice is available?

• What time is the last meal of the day served?

• Do today’s menus give a choice of dishes?

• Can special diets be catered for?

• What are the utensils and crockery like and will they be suitable for your needs?

Leisure activities

• Do the staff ask about you and your interests?

• Would you be able to carry on your existing hobbies or activities?

• Are there new activities that you could get involved in, are regular classes held (e.g. exercise, games, music or IT classes), and if so, what? Can you influence what activities are run? Are people encouraged to do what they can for themselves or do staff take over?

• What access is there to activities organised in the community?

• Are there regular social events and activities, and if so what?

• What outings do you arrange and how often?

• Can you join in the gardening?

• Does a mobile library visit the home?

• Can you go for a walk alone or with a carer?

Religion & culture

• Can the home meet with your spiritual needs?

• Is the home aware of, and interested in your cultural needs, and can it meet them?

• Will the food served reflect your cultural needs?

Visitors

• Are there specific visiting times or are family and friends welcome at any time?

• Will you be able to spend time with your friends and family in private?

• How can you offer hospitality to your visitors such as making them a drink or snack, or having them stay for a meal?

• Is there anywhere for visitors to stay the night? Are children welcome?

Personal care

• How can you have a say in the way you are looked after or helped on a regular basis?

• How often will you be assisted to have a shower or a bath?

• Can you have the choice of a bath or shower, with assistance, when you wish, without being hurried?

• Can relatives or friends help you with personal care if you wish?

• Can you go out with assistance to a hairdresser or barber regularly?

Health care

• Will you be allowed to manage your own medication?

• What are the arrangements for accessing your own GP?

• Are you able to keep the same doctor as you have now, or is there a local doctor that accepts patients from the home?

• Can you access chiropody and dentistry?

• What assistance is available for accessing external appointments?

• If your health gets worse can you continue to live at the home, with increased support from staff?

• Is it a dual registered home, that can provide qualified nursing care should your needs require this?

• What aids does the home provide?

Running of the home

• What is the registration of the home and will it meet your needs on an ongoing basis?

• Who runs the home and is there a photo of them?

• Are they the owner or the manager?

• How long have they been running the home?

• How and when can they be contacted and what happens if you need to contact them outside of their normal working hours?

Communal rooms

• How many residents are there at the home?

• Who is responsible and how many staff are there on duty:

- In the morning? - In the afternoon?

- In the evening? - At night?

1 2 3 1 2 3


Where do I start?

If you need any form of advice on care options, your first step must be to apply for a Community Care Assessment. Everyone is entitled to one - irrespective of financial circumstances. This involves someone from Adult Social Care (ASC) visiting you, either at home or in hospital, to discuss your situation, and work out what help would be appropriate to meet your needs. Two checks are carried out, the first, a care assessment, determines what care you need. This is sometimes called a ‘Section 47’. The second looks at your financial circumstances and defines how much you will be expected to contribute

to any care you receive. If you have assets of more than £23,250 (as from April 2010) you must pay for all care yourself although you may be entitled to claim various state benefits.

For further advice on paying for care, please see page 25.

Boston care homes

© 2013/14 Care Choices Ltd

Communal rooms (continued)

• Are night staff awake or on call?

• What training do staff receive and are residents involved in it?

• How does the home stay abreast of best practice and can they give an example of any recent changes?

• What organisations does the home use to advise it on matters of best practice?

Having a say

• How does the home get feedback from residents or families?

• Is there a residents’ committee or group that you can be part of you if you wish? Are you able to influence what happens in the home?

• If you want to make a suggestion for improvement, how can you do this?

• What examples can they give of a change made in response to residents or families?

• Would your family/friends be invited to a review of your care needs?

Terms and conditions

• Is there a written contract or agreement, and are you able to see a copy before moving into the home?

• If you decide that you no longer want to stay at the home how much notice would you need to give?

• What is the weekly charge for the care you need?

• What does this charge cover?

• Are there any additional charges payable, and if so what does this cover?

• Are fees payable in advance or arrears, and are they payable weekly or monthly?

• How often do the fees increase, and how is this increase decided?

Terms and conditions (continued)

• What happens to your room if you have to go into hospital?

• In what circumstances might you be asked to leave the home?

• Does the home accept the fee rates paid by Lincolnshire County Council, if not will a third – party top-up be payable?

• What happens if you run out of funds?

Hearing impairments – now and in the future

• What arrangements are made for people who are hearing impaired?

• Where are there loop facilities so that people who are hard of hearing can hear the television?

• Do you get advice and visits from Hearing Impairment/ Deaf services?

Mobility issues – now and in the future

• What arrangements are made for people who use a wheelchair or have other mobile impairments?

• Can wheelchair users move around the home easily? If there is more than one floor, are there lifts?

• Will the home provide you with your own sling/ hoist/ wheelchair if you need it?

• Does the garden have raised beds?

Visual impairment – now and in the future

• What arrangements are made for people who are sight impaired?

• Are there talking newspapers, audio-books and help with loading media into audio-equipment?

• Is there good lighting?

• Does the environment meet the needs of people with sight impairment, such as colour contrasting rails along corridors, carpets with different textures, rooms that are distinctly decorated?

• Do you get advice and regular visits from the Low Vision Society?

• Are activities adapted and supported to make them accessible for people with sight impairments?

1 2 31 2 3


Home care checklist – Page 20

Care homes and Care homes with nursing listing start on page 55

Boston care homesDementia care homes checklistThings to look for in care homes specialising in dementia.

Please use in conjunction with the care homes checklist on

page 34.

The points below give you a good starting point of things to

look for in care homes specialising in dementia care. You can

use this checklist with the one for residential care on page 34

to help you feel more confident in the choices you are making

for your loved one or the person you are caring for.

RESIDEnTS

The best indication of a good home is that the residents

appear happy and responsive. Ask for more information on

dementia specific activities, i.e. reminiscence or features

throughout the home such as specialised signage that makes

it easier for people with dementia or memory problems to

identify where they are.

ACCESS

If the person with dementia or memory problems is likely to

need equipment or adaptations you may want to check:

• There is adequate signage as described earlier throughout the

home, to act as prompts and cues.

• What is the home’s security policy about locking external

doors or being supervised and supported in outside areas?

BEDROOMS

What room will the person with dementia or memory

problems have?

• It can be worthwhile considering how easy it would be for

someone to find their way back to their room, if there is one

available on the ground floor to avoid the risk of falls.

• Ask if you can bring any personal items of furniture or

personal possessions such as photographs that are

particularly important to the person you are looking for.

This can increase familiarity with their surroundings, trigger

memories and help them settle in better.

ACTIVITIES

In any home there should be a dedicated activities programme

that has been designed with all residents’ capabilities in mind,

and generally a dedicated activities coordinator is employed

to help deliver this with the other care staff in the home. It is

important to ask which of these activities have been planned

specifically for those who suffer from dementia or who have

other memory problems.

• Are reminiscence activities available?

• Ask about memory boxes.

• Will staff compile life story books with you and the person you

are looking for to give them a better understanding of their life?

STAFF

It is important to note whether the staff seem friendly and

caring towards residents and whether they treat them with

dignity and respect.

• Ask if staff have specific training and experience in caring for

people with dementia.

• Who will their key worker be? This should be someone you

and they can go to who will have detailed knowledge and

particular responsibility of their care.

MAnAGER/HEAD OF HOME

A manager who is caring as well as efficient can make all the

difference to the atmosphere of a home. It is important for

you and the person to have a good relationship so you feel

confident in the general running of the home. It is worth

talking to the manager and any deputies they may have on

how long they have worked in the home, and their general

experience. Points to ask about:

• Do they have detailed knowledge and training of dementia?

Can they deal with any difficulties that may arise in an

understanding way?

• Will they be conducting the initial assessment of the person

requiring care in their own home or current place of residence?



Care homes and housing options continued

Continuing care

Intermediate care

Continuing care is the name given to the care needed by an adult who because of disability, accidents, illness or the effects of getting older, requires help over a period of time to manage their daily life. It is a package of care that involves services and funding from both the NHS and social services and is available in a range of settings. All NHS healthcare is provided free of charge. Social services care provision is means tested and you pay either a contribution or the full cost depending on your financial situation and the setting in which your care is provided.

An assessment is done by health and/or social care

professionals to identify and prioritise your needs. The assessment will be used to determine who is responsible for providing and funding the services to meet your assessed needs. Decisions on how and where services will be provided will be made with your involvement.

If you have been assessed as requiring care in a registered care home with nursing and you are not eligible for NHS continuing healthcare the NHS will pay a contribution towards the cost of your nursing care. This is known as NHS-funded nursing care and is paid directly to the nursing home. The current amount is £109.79 per week.

Based around a programme of therapy and treatment, intermediate care is designed to make you as independent as possible. The structured programme of support may mean that you do not have to go into hospital at all, or may enable you to get home faster after you finish hospital treatment, but cannot manage independently at home. Ask your care manager for further details.

or care home with nursing is the right option, this will be chosen following an assessment and discussion with you and your family or carer.

Intermediate care differs from respite care. While respite care provides care on a temporary basis, intermediate care is designed to rehabilitate you and enable you to manage by yourself. Intermediate care, including care home fees, provided by the NHS, is free. It can be provided in your own home or in a care home and is usually limited to a maximum of six weeks.

The following sections have been included to help you understand the different terms you may come across when arranging care for you or someone else, depending on your level of need for care and support. If a care home

Reviews

As your needs can change, regular reviews will be undertaken which may result in changes to the provision and funding of your care.

The challenge of living with dementia continues to confront increasing numbers of people as our population ages. This is especially so in Lincolnshire, where in the

You can also request a review of your care needs if you feel they have changed.

last 10 years the increase in our population aged 65 plus is three times that of the national average increase, accounting for approximately 22% of the county’s

nHS continuing healthcare

NHS continuing healthcare is a package of continuing care that is arranged and funded solely by the NHS. If your assessed needs identify that you have a ‘prime health need’ you will be eligible for NHS continuing healthcare. This means that care services to meet your assessed needs will be provided and funded by the NHS.

The National Framework for Continuing Healthcare and NHS-funded Nursing Care 2009 (revised) sets out the eligibility criteria and the assessment process for accessing NHS continuing healthcare funding. Following

a multi-professional assessment of your needs the Primary Health Care Trust that your GP is registered with will decide whether or not you are eligible for NHS continuing healthcare.

If you are eligible your care will be provided free of charge to you in any setting where your assessed needs can be met. In your own home this means that the NHS will fund all the care required to meet your assessed needs. In a care home the NHS makes a contract with the home and pays the full fees for both your care and accommodation.

Dementia care


Dementia care continued

Local dementia support groups that can help

suspected dementia where other common causes have been excluded by the GP. The assessments provided build upon the tests and history started by the GP, and where required request additional investigations such as head scans or further blood tests to further support the process of diagnosis.

Following assessment the memory team will then either signpost on to other appropriate services or discharge back to the GP if a diagnosis of dementia is not the cause of the problems. Where a diagnosis of dementia is made, then information and appropriate early treatment and intervention options and advice are discussed and provided, and an individual care plan detailing the individual’s care needs is completed. The GP will be informed of the findings to ensure continuity of care and signposting to appropriate support networks and organisations for post-diagnosis support provided.

For more information go to My Choice My Care website, click on the ‘Health, Recovery & Wellbeing’ lozenge then click on ‘Memory Problems’.

Alzheimer’s Society Lincoln Lincoln House15 Sixfield Close (Off Skellingthorpe Road)Lincoln, Lincolnshire LN6 0EJTe: 01522 692681 Email: [email protected]

population compared to a 17% national average. Due to this our county continues to show a proportionately higher incidence of dementia than both the regional or national average.

Within the UK as a whole there are estimated to be over 750,000 with dementia. Locally, in Lincolnshire estimates show there are currently around 11,000 people with dementia with this number predicted to grow to over 17,000 in the next decade. In most district council areas this would represent a potential doubling of cases.

As GPs are usually the first point of contact for people with fading memories, the strategy will be working with GPs to increase the number of people getting a formal diagnosis.

Following a diagnosis of dementia, your GP may refer you to a specialist like a Consultant in Old Age Psychiatry, a Community Psychiatric Nurse or an occupational therapist with a special interest in dementia care.

A memory assessment service: diagnosis and early interventionA memory assessment service is comprised of specialist staff skilled in the assessment and treatment of people experiencing dementia, including consultant psychiatrists, mental health nurses, occupational therapists, psychologists, social workers and support workers.

The memory team work together to provide specialist assessment and early intervention for people with

Joining in new activities and sharing experiences with other people can be a positive and rewarding experience for those with dementia.

Boston Alzheimer’s Carers Group Black Sluice Cottages, London Road, Boston PE21 7RA Contact: Hugh MacKay on 01205 351254 Email: [email protected]

Age Care Advice – Dementia Companion Service

We provide you with an opportunity to have one Care Coordinator/Companion working alongside you during the dementia journey even post diagnosis. Available to you 7 days a week, 8am to 8pm for as long as you require.

• One Assessment • One Companion• One Phone Number

We will ensure your care is appropriate, safe, monitored and adapted as your care needs change. We will help access resources to understand the illness and your loved one is monitored if you take a break/holiday with a strong focus on always supporting the carer. We provide support for people when attending appointments such as the Memory Clinic, Consultant,

GP, CPN or Solicitor. When attending dental, optical or hearing appointments. We can represent you to achieve as much support possible via your Personal Budget if working with Social Services and navigating the ‘care system’ to ensure your maximum benefits uptake. We can visit and advocate for you if in hospital, making sure you receive good care and your discharge is properly and safely organised. We can monitor you once back at home with an aim to avoid re-admission. Be a contact on your Carers Emergency Plan and with the Lifeline Alarm Service. Any other roles or tasks you require in order to tailor this service to your scenario.

For more information call or email us on: [email protected] or 07772 992732


Local dementia support groups that can help continued

Run by Alzheimer’s Society Contact: Alzheimer’s Society Lincoln on 01522 692681 Email: [email protected] www.alzheimers.org.uk

Lincoln Memory Support CaféBoultham Park House, Rookery Lane, Lincoln Run by Order of St John’s Trust. Tel: 01522 68100

Lincoln Singing for the Brain Group Age UK, Park Street, Lincoln LN1 1UQRun by Alzheimer’s Society Contact: Alzheimer’s Society Lincoln on 01522 692681 Email: [email protected] www.alzheimers.org.uk

Lincoln Support Group Bracebridge Community Centre, Maple Street, Lincoln LN5 8QT . Run by Alzheimer’s SocietyContact: Alzheimer’s Society Lincoln on 01522 692681 Email: [email protected] www.alzheimers.org.uk

Mablethorpe Singing for the Brain Orchard House Care Centre, Grosvenor Road, Mablethorpe LN12 1EL Contact: Linda West on 01507 472203

Market Rasen Support Group Methodist Church, Chapel Street, Market Rasen, Lincoln LN8 3AQRun by Alzheimer’s Society Contact: Alzheimer’s Society Lincoln on 01522 692681 Email: [email protected] www.alzheimers.org.uk

Skegness Support Group Methodist Church, Algitha Road, Skegness PE25 2AJRun by Alzheimer’s Society Contact: Alzheimer’s Society Lincoln on 01522 692681 Email: [email protected] www.alzheimers.org.uk

Sleaford Support Group The Source, Southgate, Sleaford NG34 7RYRun by Alzheimer’s SocietyContact: Alzheimer’s Society Lincoln on 01522 692681 Email: [email protected] www.alzheimers.org.uk

Spilsby Memory Support Café Eresby Hall, Spilsby. Run by Order of St John’s TrustContact: Helena Shelton on 01790 752495

Stamford Support Group Stamford Health Clinic, Ryhall Road, Stamford Run by Dementia Support South Lincs Contact: Kate Marshall on 07867 635611 Email: [email protected]

Bourne Support Group Corn Exchange, Bourne Run by Dementia Support South Lincs Contact: Kate Marshall on 07867 635611 Email: [email protected]

Crowland and District 55+ Carers Group The Methodist Church, Reform Street, Crowland PE6 0AN Contact: Margaret Taylor on 01733 210326 Lunch group 11.00 - 3.00

Deepings Support Group Deepings Community Centre Run by Dementia Support South LincsContact: Kate Marshall on 07867 635611 Email: [email protected]

‘Me Time - Our Time’ Support Group Wishing Well Pub, Dyke, Bourne Run by Dementia Support South Lincs Contact: Kate Marshall on 07867 635611 Email: [email protected]

Gainsborough Memory Support Café Foxby Court, Middlefield Lane, GainsboroughRun by Order of St John’s Trust Tel: 01427 613376. Supported by an Admiral nurse

Gainsborough Singing for the Brain Group Foxby Hill Care Centre, Foxby Hill, Gainsborough KN21 1PNRun by Alzheimer’s Society Contact: Belinda or Chris on 01427 611231

Gainsborough Support Group Gainsborough House, Parnell Street, Gainsborough DN21 2NB. Run by Alzheimer’s Society Contact: Alzheimer’s Society Lincoln on 01522 692681 Email: [email protected] www.alzheimers.org.uk

Grantham Carer Support GroupGreyfriars Community Centre, Union Street, Grantham NG32 6LH. Run by Alzheimer’s Society Contact: Alzheimer’s Society Lincoln on 01522 692681Email: [email protected]

Grantham Drop-in Information Stand George Shopping Centre, High Street, Grantham NG31 6LHRun by Alzheimer’s Society Contact: Alzheimer’s Society Lincoln on 01522 692681

Holbeach Support Group Youth Centre, Boston Road, Holbeach Tel: 07925 597589

Lincoln Memory Café Singing for the BrainAge UK, Park Street, Lincoln LN1 1UQ

http://www.mychoicemycare.org.uk/i-need-help-with/disabilities-and-sensory-loss.aspx


Specialist help for people with learning disabilities

Occupational therapy

The SILCS Sensory Impairment Service aims to create opportunities if you have sensory impairment needs, to help build your confidence and self-esteem, develop communication skills, promote independent living and help you or the person you care for develop mobility skills.

Occupational therapists can help you lead a more productive, active, and independent life using a variety of methods, including the use of adaptive equipment. They can assess your home for hazards and point out things that contribute to falls.

Visiting you at home, an occupational therapist will be able to suggest adaptations that will improve your mobility. Perhaps handrails up stairs would be useful? Would a ramp up to your front door help if you are in a wheelchair?

Alternatively, we can help you find equipment and advice to stay independent at home. You can use our supported self assessment tool at www.my-choice-lincolnshire.com/smartassist/lincolnshire.

We also have Smart Care clinics which can offer you a friendly equipment assessment and advice service. For more information please contact the Customer Service Centre on 01522 782155.

Major alterations such as fitting a downstairs bathroom or widening doorways could be paid for with a Disabled

Sensory Impairment Lincolnshire County Service BID Services, 7 Checkpoint Court, Sadler Road, Lincoln LN6 3PW T: 01522 848295E: [email protected]://www.silcs.org.uk

In 2014-15 we will be looking to produce a separate Learning Disability guide, which will be collaboratively produced to provide information for people with learning disability or difficulties. More information on how to find Learning Disability support can be found in the Useful Contacts section on page 51. Or for more information, you can contact our Customer Service Centre on 01522 782155.

Facilities Grant (DFG). An occupational therapist will talk you through any new

equipment you may be given, as well as help you apply for funding for major adaptations, if you need them. To start the ball rolling, contact us and explain your circumstances. An assessment of your needs will determine whether an occupational therapist will be the best person to help and what charges (if any) you can expect.

Disabilities and sensory loss

http://www.mychoicemycare.org.uk/i-need-help-with/disabilities-and-sensory-loss.aspx

If you have poor sight or hearing and are having difficulties with everyday living tasks such as preparing meals, using a telephone or getting out and about then we may be able to provide a number of services to help you. We will carry out an assessment of your needs and we will let you know if you are eligible for help such as

information or advice, or pieces of minor equipment to help you to manage in your home.

You may contact us to request an assessment of your needs by calling 01522 782155 or by email to [email protected].

C

M

Y

CM

MY

CY

CMY

K

pj_care.pdf 1 17/07/2012 12:52


Keeping people safeSafeguarding vulnerable adults

Safeguarding and protecting vulnerable adults from abuse or neglect has traditionally been seen as a major role of those working in the social care sector. Now, more than ever given recent cases that have made national news, it is becoming an issue for everyone in society, not just for those people who have a professional responsibility to safeguard. Far too many vulnerable adults suffer abuse, neglect and worse, often at the hands of relatives and carers, those who you would least expect to treat them in that way. A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves, or protect themselves from harm or from being exploited.

Some people are more vulnerable than others because they are old and frail, or have a sensory impairment, a disability, a mental health problem, or have some form of illness. This means they may have difficulty in making their wishes and feelings known and this may make them vulnerable to abuse. It may also mean that they are not able to make their own decisions or choices. A person may also be vulnerable because of a temporary illness or difficulty.

What is adult abuse? Abuse is when somebody or some people do or say things to you or somebody else that makes you or them feel threatened or frightened. It is mistreatment by somebody or some people that violates a person’s human and civil rights.

It may be neglecting a person’s needs, treating somebody disrespectfully or causing physical harm. It may be an isolated incident or it may be repeated incidents. It may be that the abuse is deliberate or it may be unintentional and due to ignorance or lack of training or understanding. It may be that a person is at risk of abuse or being abused in several ways.

It can happen anywhere - in a care home or a care home with nursing, a hospital, in the workplace, at a day centre or educational establishment, in supported housing or in the street.

Forms of abuse could be physical, sexual, psychological, emotional or financial. It could also cover the issues of neglect and institutional abuse – where the abuse affects more than one person within an organisation or a service

and is not addressed by the service’s management. This can be repeated incidents of neglect or poor standards of care that are being ignored. It may be that you are not treated with the dignity and respect that you deserve.

Who might be causing the abuse?Anyone may be an abuser. It may be somebody you know well or it may be a stranger. It may be more than one person. It might be a family member, a friend, a neighbour, a paid or voluntary carer, a nurse, a social worker, a GP, a visitor to your home, or somebody who you don’t know. If you live in a residential setting or visit a day centre, it may be another user of that service, a visitor, or a carer.

What is adult safeguarding?Adult safeguarding refers to work aimed at preventing or stopping abuse and neglect of adults who need care and support, and who are more at risk of harm because of those needs.

Safeguarding adults takes place in communities through a number of different factors:• awareness raising and an absence of tolerance of abuse• health and social care services and police responses that

are of decent quality effective responses to allegations of harm

• providing access to services needed, advocacy, justice and support using learning from safeguarding reviews to improve services.

• Policy and practice around safeguarding adults has developed rapidly over the past12 years as society has become more aware of abuse and neglect in institutions, in people’s homes and in the community.

Who is responsible for adult safeguarding?Adult safeguarding is everybody’s business. Any person may recognise and report abuse or neglect, and everyone can play a part in building communities where abuse does not happen.

All of the bodies responsible for adult safeguarding need to work effectively with each other, and with local Health and Wellbeing Boards, Children’s Safeguarding Boards, Community Safety Partnerships (set up by the

http://www.mychoicemycare.org.uk/i-need-help-with/keeping-people-safe.aspx


Safeguarding vulnerable adults continued

Home Office to create links between the police, the local council, and the fire, health and probation services), and Healthwatch, which represents the views of the public, including service users and family carers.

What should you do if you suspect abuse or are worried about abuse?Doing nothing is not an option. Lincolnshire County Council operates a zero tolerance of all forms of abuse. All adults should be able to live their lives free from fear and harm.

Your course of action will depend on the situation.If you or the person you are concerned about is in

danger and immediate action is required you should ring the emergency services on 999.

If you or the person you are concerned about is not in immediate danger, you should ring our Customer Services Centre on 01522 782155.

You will be able to speak to a sympathetic adviser who will listen to your concerns and take them seriously. They will offer support and direct your concerns to a specialist worker who will arrange to meet with you.

You may have a relative, friend or independent advocate present if you wish. Together you will discuss the issues and together you will agree a plan to keep you as safe and independent as possible. You will be able to have a copy of this plan. We will agree further contact as is needed.

We may involve other agencies to help support you safely, but we will agree this together. Where the abuse

is a crime, the police need to be involved to prevent other people from suffering as well. We will jointly help to support you.

We will listen to your concerns and take them seriously. We will treat you with dignity and respect at all times. Our main aim will be to help you to live safely whilst maintaining the maximum possible level of independence, choice and control.

If the abuse is also a crime such as assault, racial harassment, rape or theft you should involve the police to prevent someone else from being abused. If the police are involved we will work with them and with you to support you.

If you are worried about contacting the police you can contact us to talk things over first.

When you suspect abuse in a residential care or nursing homeIf your concern is about someone who is in a residential or nursing home, please refer them to us, via the Customer Services Centre, tel: 01522 782155.

If you have concerns about the standards or application of regulations in a care home you should contact:

The Care Quality CommissionCitygate, Gallowgate, Newcastle upon Tyne NE1 4PATelephone: 03000 616161Email: [email protected]

Keeping people safe continued

http://www.mychoicemycare.org.uk/i-need-help-with/keeping-people-safe.aspxhttp://www.mychoicemycare.org.uk/i-need-help-with/keeping-people-safe.aspx

Lincoln


Lincolnshire nHS Patient Advice and Liaison Service (PALS)

Advocacy - Someone to speak on your behalf

health services. PALS can be contacted on: 0845 602 4384, or email: [email protected].

We also provide statutory advocacy roles in IMCA (Independent Mental Capacity Advocate), IMHA (Independent Mental Health Advocacy) and the DoL (Deprivation of Liberty safeguards).

Our advocacy team is well skilled in ensuring that the advocacy process is meaningful for individuals who use the service. We use different techniques to ensure that our service meets the needs of each individual we meet. We know that ‘one size fits all’ does not work for everybody and our advocates spend time with people developing methods that suit them best. We also signpost people to other organisations that are better placed to help individuals with their enquiries if required.

The following contacts offer advocacy and support. Contact them to find out how they could help support you or someone you care for.

Total VoiceTel: 01522 706597 or 01522 706580Email: [email protected]: http://www.totalvoicelincolnshire.org/

nHS Complaints Advocacy Service POhWER provide a free, independent and confidential advocacy service to support people with their NHS complaint.

POhWER Tel: 0300 456 2370 or Lincolnshire local rate: 0300 200 0084Email: [email protected] Web: http://www.pohwer.net

This aims to provide a confidential on-the-spot service for the population of Lincolnshire who use services provided by Lincolnshire Community Health Services and NHS Lincolnshire.

PALS is a service for patients, their families, carers and members of the public. PALS aims to offer advice and support, listen to concerns, suggestions or queries, help to sort out concerns or problems quickly, and provide information on local services. PALS also aims to use the patient experience to help shape and improve local

Having someone to speak on your behalf is often known as advocacy.

Advocacy means having someone who will express your views and wishes, secure your rights and represent your interests. It safeguards people who are vulnerable by speaking up for them. It enables people with physical or learning disabilities, older people and those with mental health needs to make informed choices and decisions about their own health and social care.

Advocacy helps you to access information and services and to explore choices and options. Advocacy is completely independent from the organisations that provide social care services. Advocates act only according to the wishes of the person they are speaking for. They do not take their own view of what is best, or try to influence the person to make a different choice. Advocacy services in Lincolnshire are provided by Total Voice Advocacy, an organisation which is independent of the Council.

Total Voice Advocacy services in LincolnshireAdvocacy can help raise the voices of people living in Lincolnshire by helping them express what it is they want and aspire to as members of their community, both locally and wider. We currently provide:

• user involvement and participation; and

• group advocacy and one to one advocacy to people who have complex needs, learning disabilities, physical disabilities, sensory impairments, mental health, older people and carers of people using services of health and social care.

There are many ways to get in touch if something is right or you feel unhappy and need further support and advice.

The following section details the different ways you are able to do this.

Make your voice count


Make your voice count continued

HealthWatch Lincolnshire

Making a complaint about care services

Healthwatch gives people a powerful voice locally and nationally. At a local level, Healthwatch Lincolnshire works to help local people get the best out of their local health and social care services. Whether it’s improving them today or helping to shape them for tomorrow. Healthwatch Lincolnshire is all about local voices being able to influence the delivery and design of local services. Not just people who use them, but anyone who might need to in the future.

As the consumer champion for health and social care services in Lincolnshire, get in touch with Healthwatch and find out when the locality meetings are held, there is sure to be one close by. You can hear about what is going on locally and resolve issues in meetings where there is a health and social care presence. Healthwatch carry out visits in local services, ‘entering and viewing’ and they can feed back their views to the County Council, local commissioners and Healthwatch England.

All organisations need to know how they are performing. They are happy to receive your feedback on their service whether they are compliments or complaints. Feel free to tell them what you think and your comments can be used constructively to improve the service.

If you do need to make a complaint you should feel able to complain about any aspect of your care that affects your happiness or comfort. This could be about the way you are treated by a staff member or the quality of the food you are served. You can also make comments and suggestions about possible improvements to your surroundings and the services provided.

Making a complaint should not be difficult for you. By law, every care home and social care service must have an efficient procedure for dealing with complaints. You should have no fear of raising an issue, nor suffer any detriment to your care or support for doing so. Ask for a copy of the service’s complaints procedure so that you know what you

For more information and for information about volunteering for Healthwatch Lincolnshire please contact them on 01205 820892 or via [email protected]

need to do and how they will deal with your complaint.If you are concerned about the care that you, a friend or a

relative is receiving, it makes sense to speak to the manager before you take any further action. The problem may be resolved quite easily once they are made aware of it.

However, if you need to make a formal complaint, you should initially contact the registered owners of the service. They have a duty to respond to any complaints made. If your complaint is about a breach of regulations, contact the Care Quality Commission on 03000 616161.

If we have arranged and funded your care, another option is to complain to your social worker, care manager or the Complaints Officer at the following address:

Lincolnshire County Council Corporate FeedbackPO Box 841Lincoln LN1 1ZE

Care home contracts for self-funding residents

If you are self-funding your care and have a contract with your care provider, it is important to speak to solicitors with experience in this field. Any contract should explain: the cost of care, what services are included in the price and how often this is reviewed; what complaints procedure is in place; what your rights are and the obligations of the care provider under the contract; the

procedure for cancelling a contract and the administering of medication.

If you have any further queries with regard to care homes in Lincolnshire, please contact the Customer Service Centre on 01522 782155.

For further help and information, call this Directory’s independent helpline: 0800 389 2077.

Skegness Promenade


Self-funding advice

What is a self-funder?

Why do I need financial advice?

What options are available to me as a self-funder?

If you have capital or savings of more than £23,250 you will have to pay for any care services you require but you are still entitled to an assessment of your needs by us.

If you have assets of less than £14,250 you may be entitled to assistance with your funding from us. Between these two figures, a sliding scale operates whereby you must pay £1 per week for each £250 you have above the lower figure.

Before you think about the likely costs of any care and support, it is important that you get information and advice about the options open to you, both regarding the type of services that might suit you, and whether your local council might contribute to the costs. If you don’t

you may make poor decisions about either the care you organise or how you pay for it or both.

MyChoiceMyCare.org.uk features a financial calculator under the ‘Information, Legal and Financial Issues’ lozenge. This function will allow you to determine exactly how much you may have to contribute towards your care fees in the privacy of your own home. If you are a friend, relative or carer this facility will also give you the opportunity to help someone calculate their liability towards paying for care before an assessment is conducted. You can find this link here: http://www.mychoicemycare.org.uk/i-need-help-with/information,-legal-and-financial-issues.aspx

There are many options for help with funding your care. If you are aware that you will need to fund your own care, there are a number of organisations which can offer advice. These include independent or specialised financial advisors who can explain the options available to you.

If you are paying for the full cost of your support needs, you are known as a ‘self-funder’ which means:• you have chosen not to ask us for support; or• you have been assessed but do not meet our eligibility

criteria; or

Whatever option you choose, you need to make sure you will have enough resources to cover the cost of your care going forward. If you do not have enough cover there is a risk that you will be unable to fund your own care needs for your lifetime or that you will have to move to a different care provider. This is not a situation anyone would wish to find themselves in, but can be avoided by careful planning and the obtaining of professional advice.

• You can still contact us and ask for an assessment of your needs; they can help you to identify your support and outcomes to help you plan for your support needs.

• You can have a financial assessment even if you think that we will not make a contribution to your support needs.

• you have been assessed as eligible for support but are moving to a care home and will not qualify for help with the fees because your income, savings or capital assets exceed £23,250 (please note this capital limit usually changes every April), or you are eligible for care and support at home but due to your level of capital/savings or income you have been assessed to pay the full chargeable cost or the maximum charge, and you have therefore decided to fund your care and support yourself.

You may decide to apply to your local authority for an assessment of your needs, which will determine the level of funding you may receive from your local authority and what you will have to contribute towards your care costs. The local authority will consider your previous investments to make sure you haven’t invested as a way to deprive yourself of capital assets or income, this will include previous investments you’ve made towards your care costs.

• You may find that you are entitled to support with the costs or be entitled to benefits you are currently not receiving.

• If you have to pay the full cost of your support, we can offer information, advice and guidance on support and opportunities available to you.

Information,legal and financial issues


Information, legal and financial issues continued

What options are available to me as a self-funder? continued

• We can offer information, advice and support to some people to help to try to regain your independent living skills through the use of equipment and technology.

• We can advise you on the cost of your support needs and how much your support needs are likely to cost; our advice could help you save money.

• If you have a carer, your carer is entitled to a carer’s assessment.

• We can offer information, advice and guidance on preventative services; we have a number of services within the community that can support your health and well being – see First Contact, Excellent Ageing.

• Reablement – you could be eligible to time limited support especially after being in hospital, having a fall etc.

It is important to make sure that you find out as much as possible before making care funding decisions.

Assuming you will be moving into care and you meet the eligibility criteria, you may be entitled to some of the following financial assistance and support:

Twelve-week property disregard If your former home is included in your financial assessment but your other capital is less than £23,250, and your income is not enough to meet your care home fees, we will help with the cost during the first twelve weeks of permanent care provided we agree that care is needed.

Deferred Payment Agreements After the twelve-week property disregard period, any financial help from us will be charged against the value of your home and recovered once your house has been sold. A legal charge will be placed on your home, and there will be some legal and administrative costs incurred in the set up of the agreement, it is important to seek independent legal and financial advice in these circumstances. Please see the ‘Deferred Payment’ leaflet available from us for more information.

However, we may limit how much we will pay and it may affect your entitlement to pension credit if your property is not seen to be on the market and becomes treated as capital by the Department of Work and Pensions.

Attendance Allowance This is a non-means tested, non-taxable benefit from the Department of Work and Pensions paid at the lower

rate of £53.00 per week for those needing care by day or night, and at the higher rate of £79.15 per week for those needing care both during the day and night. Everyone can, and should, claim this benefit. Please note that entitlement to this benefit does change upon admission to care so it is important that you contact the Attendance Allowance unit with any change in circumstance to avoid any overpayments in benefit being made.

nHS community healthcareYou can receive community healthcare services in any setting, including your own home or in a care home. This care is usually provided by a community nurse and is free of charge. Healthcare services may also be provided by therapists and specialist nurses or through organisations such as Marie Curie or your local hospice. Again these services are free of charge.

nHS-Funded nursing Care ContributionWhether you are a temporary or permanent resident, if you live in a care home that provides nursing care you will be entitled to a non-means-tested NHS Nursing Care Contribution (currently £109.79 per week for the standard rate) towards the cost of your nursing care. This is paid directly to the home.

Access to NHS continuing healthcare funding is through an assessment process to determine if you have a prime health need as set out in the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care 2009 (revised). If you are eligible for this funding the NHS will fund the cost of your care in any setting where your assessed needs can be met. This funding will cover the cost of your board and accommodation if you live in a care home. It is not means tested. However your eligibility to receive this funding will be reviewed by NHS staff on a regular basis and may be withdrawn following a review and a period of notice.

Running out of moneyIf your capital is likely to reduce to £23,250, you must let us know well in advance as we will step in and help with your care fees. We must conduct an assessment of your situation and will make a contribution - described below. If the home you have chosen charges more than this, you must find someone to help pay the difference – a ‘top-up’ payment. Whoever does this, whether family or a benevolent charity, they should realise that they may have


What options are available to me as a self-funder? continued

What will you have to pay for your care?

to pay this for some time. Alternatively, you would have to find a cheaper home.

Understanding your rights before moving into care

Do you have more than £23,250 in capital and savings?

What is ‘capital’?The value of your home is included when assessing capital unless:• Your partner or:• A relative who is over 60 or disabled or:• A child under 16 who you or a former partner maintain

still lives there.

nOWe will contribute financially towards your care costs.

How much?To work out how much we will pay, you must arrange a Community Care Assessment. This will define your care needs and how they will be best met and your financial situation. Whichever homes you consider must be able to meet these needs.

Your choice of care home will be limited to those that accept our funding level. More expensive homes will expect you to arrange a third party to ‘top-up’ the difference. You are not allowed to do this yourself if your capital is below £23,250.

If your capital is less than £14,250 and the home you choose charges fees that are within our funding rate, your contribution will be assessed only on your income.

With capital between £14,250 and £23,250 you will be expected to contribute £1 per week for every £250 you have above £14,250.

YESArrange for a Community Care Assessment with us to define your care needs. Whichever homes you consider must be able to meet your assessed care needs.

If, apart from your property, your savings are less than £23,250, we can help with your care costs for the first twelve weeks. After this time, any money from us will be regarded as a loan under the Deferred Payment scheme and will need to be repaid once the scheme is terminated usually by way of the property being sold or the resident’s

is essential. There are a number of financial products and specialist companies who may be able to help. It is important to seek advice before committing yourself.

demise within the scheme’s payment terms to avoid interest charges. (Please see the Deferred Payments leaflet available from us for more information.)

Whatever your circumstancesRemember:• If your partner still lives at home, they will not be

means-tested. If you both have a private pension you can opt for only half to be considered when you are assessed.

• Your assessment will be made up of two elements, a ‘care’ part and a ‘financial’ one.

• A nursing home will generally be more expensive than a residential home which only offers a personal care service.

Consider claiming:• Income support• Pension Credit

Definitely claim:• Attendance Allowance, worth either £53.00 or £79.15

per week depending on your care needs.

Moving into a care home with nursing?• You will be eligible for the NHS Nursing Care

Contribution – currently £109.79 per week.

Always seek advice:• Independent help is available to guide you through

your financial options. There may be a number of solutions to retaining your capital whilst paying for care.

The figures mentioned here may change over the life of this Directory. For current information, please contact us on 01522 782155.

Respite & short stays: If your stay is not expected to last for more than 56 days then there is a fixed flat weekly charge depending on your age and financial situation. See My Choice My Care for more details.


>>


What will you have to pay for your care? continued

Lincolnshire County Council’s contribution to care costsLincolnshire County Council will pay the following rates if they are supporting you in a care home or care home

with nursing. The rates shown will be reviewed in April 2014 and include an individual’s assessed contribution as well as the Council’s contribution.


Third party payments

How solicitors can help

If the care home you eventually choose costs more than the rate we usually pay for a person with your needs, someone will have to make up the difference. This extra payment is often referred to as a ‘top-up’ or ‘third party top-up’.

Except in limited circumstances, the law states that you are not allowed to make this additional payment yourself. The responsibility for this often falls to a member of your family or a benevolent sponsor such as a charity. Once this person or organisation has been confirmed, they must sign an agreement formalising the arrangement.

A solicitor can give you impartial advice about wills, making gifts, estate planning and Powers of Attorney. Some can also offer guidance on immediate and long-term care plans, ensuring (if applicable) the NHS has made the correct contribution to your fees.

Lasting Powers of Attorney (LPA) allow you to appoint someone you trust to make decisions about your personal welfare, including healthcare and consent to medical treatment, and/or your property and financial affairs. A LPA is only valid once registered with the Office of the Public Guardian. It allows for a person of your choice to make decisions on your behalf at a time when you may be unable.

The Court of Protection can issue Orders directing the management of a person’s property and financial affairs if they are incapable of managing their own affairs should they not have a LPA. The Court procedure is presently very slow and the fees are quite expensive so preparing

It is important that whoever agrees to do this for you is made aware that the amount could increase in the future and they must be confident any increases will be met. Should payments stop for any reason, you should seek help and advice from us immediately.

As the financing of care is a complex area, you are advised to contact us to ask for specific advice and individual guidance.

For further help information and help, call this Directory’s independent helpline: 0800 389 2077.

a LPA is always advisable, providing you have somebody sufficiently trustworthy to appoint as your attorney.

An ‘advance directive’ allows you to communicate your wishes in respect of future medical treatment but it is not legally binding. You may instead wish to make a living will, properly known as an ‘advance decision’ setting out treatment that you do not want to receive in specified circumstances, which would legally have to be followed, even if you die as a result.

Any proposed gift out of your estate needs careful consideration of the benefits, risks and implications, particularly on any future liability for care costs or tax liability.

Long-term care: whether you remain in your own home or move into sheltered or residential care, you may qualify for financial assistance in the form of social care and NHS-funded care and welfare benefits.

THe neW expeCTed rATes Are As foLLoWs:

Older People Residential 398

Older People High Dependency 439

Older People Nursing 426

Mental Health Residential 414

Mental Health Nursing 426

Learning Disability Residential/Nursing 465

Physical Disability Residential/Nursing 512

Category of care new placements (£) - per week

Category of care new placements (£) - per week


Inspection and registration of care services

The Care Quality Commission registers, inspects and reviews all adult social care and healthcare services in England in the public, private and voluntary sectors. This includes care homes, care homes with nursing, home care agencies and NHS services, amongst others.

Since October 2010, all care providers have been registered under a new system, introduced by the Health and Social Care Act 2008, which will bring adult social care, independent healthcare and the NHS under a single set of essential standards of quality and safety for the first time.

The Care Quality Commission will hold and publish up to date information about the compliance of health and social care providers with essential standards of quality and safely.

Following an inspection, each care home and home care agency is given a report of how it rates against national essential standards of quality and safety.

Each service’s report can be seen on the Care Quality Commission website: www.cqc.org.uk

The focus of an inspection is on the standards of care that people who use the service receive and whether they are happy with their care. Virtually all inspections are unannounced.

When considering a care service, it’s always a good idea to check their report on the Care Quality Commission website: www.cqc.org.uk

For any enquiries or to register a concern or a complaint, contact the Care Quality Commission by telephone: 03000 616161 or by email: [email protected]

The Care Quality Commission Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA

How solicitors can help continued

Lincolnshire Care Association (LinCA)

If you don’t have your own solicitor, ask family or friends for their recommendations. Contact several firms, explain your situation and ask for an estimate of cost and an idea of time scales involved. Many firms will make home visits if necessary and will adapt their communications to meet your needs. It’s important to find a solicitor who

A Quality of Life and a Standard of LivingLincolnshire is one of the largest Counties in the UK. The historic City of Lincoln is home to one of the most stunning Cathedrals in the country that overlooks a rural landscape. The rolling hills of the Wolds and the popular market towns both inland and along the coast are reasons why people look to retire to this beautiful County.

As approximately 23% of Lincolnshire’s population are older people, and this figure is rising, there are understandably a large number of care providers who respond to a wide range of care and support needs.

Lincolnshire Care Association (LinCA) is a limited company by guarantee representing the interests of care providers from within the independent and voluntary sector in Lincolnshire.

LinCA is managed by a voluntary Board of Directors appointed by its members. Each Director represents an alternative provision of care across the County. Together

specialises in this area of the law.

Solicitors for the Elderly (SFE) are a national association committed to providing and promoting high-quality legal services for older people. Tel: 0870 067 0282 Web: www.solicitorsfortheelderly.com

they represent the Association’s members at a variety of meetings with colleagues from within the health, adult care and housing sectors to consider issues such as workforce development, emergency planning, safeguarding, service design, contracting and assessment of quality.

Benefits of membership includes: cost effective membership fee; representation with Local Authorities and the NHS; access to information through a new website; cost efficiencies through group purchasing; training, communications and networking, and the opportunity to share good practice so that together we can strive towards ensuring that the most vulnerable within our society have access to a good quality of life and standard of living.

For further information regarding Lincolnshire Care Association, its members and the benefits of membership visit www.lincolnshirecare.org.uk or contact the Administrator, Sarah Burgess on Lincoln 01522 514444.




Lincolnshire County Council free guide

The Good Life GuideThe Good Life Guide has been developed to provide important information and advice to people of retirement age and over in Lincolnshire. The guide has been developed through partnership working between ourselves, NHS Lincolnshire, Lincolnshire Police and Age UK (previously called Age Concern).

The first edition of the guide was published in late 2008 with the second edition published in January 2010. The Good Life Guide is funded by the Health & Well-being Fund.

The wide variety of topics covered in the handbook aim to help you stay secure and healthy throughout your retirement. The guide gives handy tips on a range of topics including how to make your home safer and crime prevention.

There is also general health advice ranging from information about healthy eating and suitable exercises to hints and tips for avoiding falls.

To obtain your free copy of the Good Life Guide please phone 01522 782172.

Useful local contacts

Age Care Advice Tel: 07772 992732 Email: [email protected]

Adult Social Care Customer Service Centre Tel: 01522 782155

Adults Supporting AdultsIs a charitable organisation offering a range of community based services, including day time provision, respite and extended stay visits to learn new skills. For more information please contact Tel: 01529 416270 Email: [email protected]

Age UK Boston & South HollandCounty Hall, Market Place, Boston PE21 6DY Tel: 01205 364161 Email: [email protected]

Age UK KestevenCouncil Offices, Eastgate, Sleaford NG34 7EB Tel: 01529 302843Email: [email protected]

Age UK LincolnThe Day Centre, 23 Sixfield Close, Lincoln LN16 0EJ Tel: 01522 696000Email: [email protected]/lincoln

Age UK LindseyThe Old School House, Manor House Street, Horncastle LN9 5HF Tel: 01507 524242Email: [email protected]

Age UK Spalding DistrictJohn van Geest Day Centre, 1 The Meadows, Park Road, Spalding PE11 1XR Tel: 01775 720305 Email: [email protected]

Alzheimer’s Society Lincolnshire15 Sixfield Close, Lincoln, Lincolnshire LN6 0EJ. Tel: 01522 692681 Fax: 01522 697896Email: [email protected]

British Red CrossThe British Red Cross provides a wide range of services throughout Lincolnshire including:

• First aid courses• Dial a wheelchair• Mobility Aids• Support at Home• Hand, arm and shoulder massage

Unity House, 22 Tollemache Road South, Spittlegate Level, Grantham, Lincs NG31 7UH Tel: 0845 054 7171 www.redcross.org.uk

Carers Connect Provide face to face carers assessments along with emotional and practical support. We also support carers groups across the county to promote mutual support, social contact and access to services. The range and type of support we can offer will be unique to each carer.23 Sixfield Close, Lincoln LN6 0EJ Tel: 01522 812830 Email: [email protected]

Carers Team at the CSC The Carers Team is made up of a range of dedicated support workers who will endeavour to help and support you through the challenges you face as a carer. Witham Park House, Waterside South, Lincoln LN5 7JN Tel: 01522 782224 Email: [email protected]

Crossroads - Caring For Carers - South Humber Ltd 18 Hainton Avenue, Grimsby DN32 9BB Tel: 01472 345842Email: [email protected]

Deaf LincsAnnex A, County Offices, Eastgate, Sleaford, Lincs NG34 7EB Tel: 01522 554932

Useful con tac ts


Useful contacts continued

Useful local contacts continued

Disability Lincs Ancaster Day Centre, Boundary Street, Lincoln LN5 8NJ Tel: 01522 870602 Email: [email protected]

Headway Lincolnshire Headway is the UK’s leading brain injury charity. Helpline: 07702 602386Information helpline: 0808 8002244Mon-Fri 9.00am - 5.00pm

ICES Orchard House, Orchard Street, Lincoln LN1 1ES Tel: 01522 553959 / 01522 554175Email: [email protected]

Integrated Learning Disability TeamBrumby Resource Centre, East Common Lane, Scunthorpe| DN16 1QQ Tel: 01724 298222

Lincoln and Lindsay Blind Society Bradbury House, Ramsgate, Louth LN11 0NB. Tel: 01507 605604 Email: [email protected]

(LAPD) Lincolnshire Association of People with DisabilitiesLAPD was formed in 1994, by a group of disabled people in order to encourage, support and assist disabled people to make changes, both in their personal lives and in their communities that enable them to live their lives to the full.

Boundary Street, Lincoln, Lincolnshire LN5 8PFEmail: [email protected]: 01522 530301www.lapd.uk.com

Boston OfficeTel: 01205 351189 Email: [email protected]

LHIA (Lincolnshire Home Improvement Agency)Customer Relations, Mercury House, Willoughton Drive, Foxby Lane

Business Park, Gainsborough, Lincolnshire DN21 1DY Tel: 0845 450 9115 Email: [email protected]://lincshia.org

Lincolnshire Integrated Community Equipment Service (ICES)Tel: 0845 121 2031

Macmillan Macmillan improves the lives of people affected by cancer locally. We provide practical, medical, emotional and financial support and push for better cancer care. Cancer affects us all. We can all help.

Macmillan Cancer Information & SupportLincoln County Hospital, Greetwell Road LN2 5QYTel: 01522 573799

Mencap Grantham Office The Cree Centre, Aire Road, Grantham, Lincs NG31 7QP. Tel: 01467 566050 Email: [email protected]

Lincoln Office Community Centre, Croft Street, Lincoln LN2 5AX. Tel: 01522 536765Email: [email protected]

MS SocietyFreephone helpline for the National MS Society. They can provide details for Lincolnshire MS Societies. Tel: 0808 800 8000

Boston & South Holland BranchTel: 01205 724550 Email: [email protected]

north Hykeham Tel: 01522 838220 Email: [email protected]

national Deaf Children’s Society (Lincoln)The National Deaf Children’s Society (NDCS) is the leading charity dedicated to creating a world without barriers for deaf children and young

people. NDCS is an organization of families, parents and carers, providing emotional and practical support through our Freephone Helpline, our network of trained support workers.

Head Office Address: 15 Dufferin Street, London EC1Y 8UREmail: [email protected]: 07784 223412 / 07908984768www.ndcs.org.uk

PALS (Lincolnshire Patient & Advice Liaison Service) Oak House, Witham Park, Waterside South, Lincoln LN5 7FB Tel: 0845 602 4384 or email: [email protected]

Penderels LincolnshireAims to assist people with all aspects of independent living. Haverholme Priory Offices, Haverholme Park, Haverholme Ewerby, Sleaford NG34 9PFTel: 0845 6060331 Fax: 01522 529 888 Email: [email protected]

RethinkSkegness CMHT, 17 Lumley Avenue, Skegness PE25 2AP Tel: 01754 610509 Email: [email protected]

Samaritans 17 Hungate, Lincoln LN1 1ES Tel: 08457 909090 Email: [email protected]

(SILCS) Sensory Impairment Lincolnshire County ServiceThe service aims to create opportunities for adults and children with sensory impairment needs, to build confidence and self-esteem, develop communication skills,promote independent living and develop mobility skills.

BID Services, 7 Checkpoint Court, Sadler Road, Lincoln LN6 3PWTel: 01522 848 295 Minicom: 0121 2466101Email: [email protected]/


Useful contacts continued

Useful local and national contacts continued

South Lincolnshire Blind Society Elmer House, Finkin Street, Grantham, Lincolnshire NG31 5QZ Tel: 01476 592775 Email: [email protected]

St. Barnabas HospicesSt Barnabas provides specialist palliative and end of life care so that everyone can access and receive the support they need to live well and ease the process of dying.

Get in touch...For enquiries about supporting St Barnabas Hospice, or for information on our care services, please call...Tel: 01522 511566 or email [email protected]

Total Voice Advocacy5 Saxilby Enterprise, Skellingthorpe Road, Saxilby, Lincoln LN1 2LR Tel: 01522 706580 Email: [email protected]

Action on Elder Abuse (AEA) Works to protect, and prevent the abuse of, vulnerable older adults. Helpline: 0808 808 8141www.elderabuse.org.uk

Age UK (the new, combined, Age Concern and Help the Aged) National helpline: 0800 169 8787 www.ageuk.org.uk

Association of Charity OfficersA national umbrella body for benevolent charities. Tel: 01707 651777www.aco.uk.net

British Institute of Learning Difficulties (BILD) Committed to improving the quality of life for people with a learning disability. Tel: 01562 723 010www.bild.org.uk

Carers UKThe voice of carers. Helpline Number: 0808 8087777 (Open Wednesday and Thursday from 10-12 and 2-4)www.carersuk.org

Counsel and CareAdvice and help for older people. Tel: 0845 300 7585www.counselandcare.org.uk

Dementia UKDementia UK is a national charity, committed to improving quality of life for all people affected by dementia. We provide mental health nurses specialising in dementia care, called Admiral Nurses.

6 Camden High Street, London NW1 0JHTel: 020 7874 7200 Email: [email protected]

Elderly Accommodation CounselHelp older people make informed choices about meeting their housing and care needs. Free advice line: 0800 377 7070 www.housingcare.org

FirstStop AdviceAdvice and information on all aspects of care, accommodation, housing, finance and rights for older people. Finance Advice Line: 0800 310 2011www.firststopadvice.org.uk

Friends of the ElderlyA charity that supports older people who have a range of practical needs. Tel: 0207 730 8263 www.fote.org.uk

IndependentAgePledges to tackle social isolation by getting older people online and supporting them in their homes. Tel: 0207 605 4200www.independentage.org.uk

Action for the BlindAction for Blind People is a national charity with local reach, providing practical help and support to blind and partially sighted people of all ages. We listen, we understand, we act.

53 Sandgate Street, London SE15 1LEEmail: [email protected]: 0303 123 9999www.actionforblindpeople.org.uk

MacmillanWe provide practical, medical and financial support and push for better cancer care. We are Macmillan Cancer Support.

89 Albert Embankment, London SE1 7UQTel: 020 7840 7840 (Head Office)Tel: 0808 8080000 (Advice Line)www.macmillan.org.uk

Mencap National Helpline 123 Golden Lane, London EC1Y 0RT Tel: 020 7454 0454 Email: [email protected]

MS Society The MS Society is the UK’s leading MS charity. Since 1953, we’ve been providing information and support, funding research and fighting for change.

MS National Centre (MSNC), 372 Edgware Road, London NW2 6NDTel: 020 8438 0700 Email: [email protected]

National Association for Providers of Activities for Older People (NAPA)Promotes the importance of activities for older persons. Tel: 0207 078 9375www.napa-activities.co.uk

Parkinsons Society Parkinson’s UK, 215 Vauxhall Bridge Road, London SW1V 1EJ Tel: 0844 225 3620 Email: [email protected]

Registered Nursing Home Association (RNHA)Campaigns for high standards in nursing home care. Tel: 0121 451 1088 www.rnha.co.uk

Relatives and Residents Association, TheExists for older people needing, or living in, residential care and the families and friends left behind. Advice line: 0207 359 8136


FRAMPTON HOUSEResidential Care Home

Frampton House,West End Road,

Frampton,Boston,

PE20 1BT

Tel: 01205 724 216Web: www.framptonhouse.co.uk

• Grade II listed Building• 27 Bedrooms• Specialised in Dementia care• Respite and Convalescent care• Beautifully Manicured Gardens• Elegant dining room• Dedicated kitchen, preparing nutritious

meals using local produce• Pretty Summerhouse on grounds• Private & DSS clients welcome

Meadows Edge care home with nursing

At Meadows Edge Care Home, our dedicated, fully trained staff recognise the importance of privacy and independence. We are a friendly, professional, residential care home specialising in care of the elderly, and also all forms of dementia.

• Long or short stay• Respite and holiday care• 32 single rooms & 4 shared rooms

• Non smoking• Residents’ garden• TV and phone point in all rooms

• Residents can bring their own furniture• Residents can retain their own GP• Lift & Wheelchair access

Wyberton West Road, Boston, Lincolnshire PE21 7JU Tel: 01205 353 271 • Fax: 01205 316 658Email: [email protected]

We all aim to give each resident the best possible caring environment and meet all relevant medical needs, particularly for those with all forms of dementia. www.meadows-edge.co.uk

Ralphland Care HomeRalphs Lane, Frampton, Nr Boston, Lincolnshire PE20 1QU

• Set in open fields with a continually changing picturesque agricultural landscape.• A purpose built, 34 bedded residential, Respite and Day Care home for older people.• Dedicated private wing within the home, which has its own en-suite bathrooms. • Encouragement to personalise their room to create a “home from home” atmosphere. • Catering for all dietary requirements, with well-balanced home cooked meals. • Regular visits from a chiropodist, in-house hairdressing salon, regular church services.• Monthly entertainment and daily activities run by our activities coordinator. • Residents enjoy outings to local attractions and families are welcome to join us.

Telephone: 01205 722332 • www.bostoncarehome.co.uk

White Gables

21 Willington Road, Kirton, Boston PE20 1EP Tel: 01205 723874Email: [email protected] Web: www.whitegablesboston.co.uk

C a r e h o m e ( B o s t o n )

White Gables is situated in the heart of the small but busy village of Kirton, which boasts a range of amenities including a church, shops, a post office, a bank and a library, all of which can be found within easy reach of the home.

Members of The RNHA

Where quality of life counts

Boston church

55


Service User Bands


Visit LCC’s Adult Care’s website: w w w.mychoicemycare.org.uk for help and information

AShridge 14 Tower Road, Boston PE21 9ADTel: 01205 366922 OP LDA YA

FrAmpton hoUSe reSidentiAL CAre homeWest End Road, Frampton, Boston PE20 1BTTel: 01205 724216 Advert page 54 OP D

FrAnkLin’S Lodge 120-122 High Street, Boston PE21 8THTel: 01205 311925 MH

gArdenS reSidentiAL home, the l88 Sleaford Road, Boston PE21 8EYTel: 01205 359797 OP D

mAnor gAte CAre home 190 Causeway, Boston, Wyberton PE21 7BSTel: 01205 366260 OP D

minStreLS reSidentiAL home, theMain Road, Wrangle, Boston PE22 9AJTel: 01205 870910 OP D

oLd reCtory, the Main Road, Stickney, Nr. Boston PE22 8AYTel: 01205 480885 OP D PD

eLmwood hoUSe nUrSing home88 Sleaford Road, Boston PE21 8EY Tel: 01205 369235 OP PD

georgiAnS (BoSton) Ltd, the l50 Wide Bargate, Boston PE21 6RYTel: 01205 364111 OP D PD MH SIhUnterS Creek CAre home130 London Road, Boston PE21 7HBTel: 01205 358034 Advert inside Back Cover OP D PD YAmeAdowS edge Wyberton West Road, Wyberton, Boston PE21 7JUTel: 01205 353271 Advert page 54 OP D

rALphLAnd CAre homeRalphs Lane, Frampton West, Nr Boston PE20 1QUTel: 01205 722332 Advert page 54 OP D PD LDA MH YA

rALphLAnd CAre homeRalphs Lane, Frampton West, Nr Boston PE20 1QU Tel: 01205 722332 Advert page 54 OP D PD MH YA

SkirBeCk CoUrt l55a Spilsby Road, Boston PE21 9NUTel: 01205 361444 Advert inside Front Cover OP

VAUxhALL CoUrt CAre home Vauxhall House, Frieston Road, Boston PE21 0JWTel: 01205 354911 OP D MH

weStFieLd CAre home34 Sleaford Road, Boston PE21 8EUTel: 01205 365835 OP D

wiLLoUghBy grAnge CAre home Willoughby Road, Boston PE21 9EGTel: 01205 357836 Advert page 32 OP D

woodLAndS CoUrt CAre home l Boston Road, Kirton, Boston PE20 1DS Tel: 01205 723355 OP D

St John’S nUrSing home White House Lane, Boston PE21 0BETel: 01205 366059 OP D

white gABLeS CAre home l21 Willington Road, Kirton, Boston PE20 1EPTel: 01205 723874 Advert page 54 D

wiLLoUghBy grAnge CAre home Willoughby Road, Boston PE21 9EGTel: 01205 357836 Advert page 32 OP D

woodLAndS CoUrt CAre home l Boston Road, Kirton, Boston PE20 1DS Tel: 01205 723355 OP D

Boston care homes

Boston care homes with nursing

BostonAdvertisers are highlighted


Service category information is obtained from CQC and historic information recorded by the Council. These categories change regularly and you should contact the provider for current information on care they provide.

The home is a former Vicarage, situated within the heart of the picturesque village of Scotton, within easy access to local amenities and bus route. It is located close to the historic town of Gainsborough as well as the industrial garden town of Scunthorpe. It is a two storey detached property that stands within its own gardens and has views of the countryside. The home is able to offer packages ranging from one day respite to long term care and continuing care. The types of care we provide are nursing, residential and dementia care. We also aim to be able to meet the needs of people who have a physical disability and those with intermediate care needs. Please do not hesitate to call and discuss your requirements.

The home is furnished to a high standard, to create a comfortable and homely atmosphere that offers a safe and secure environment. The accommodation is spacious (the home lends itself to distinct areas) and the furniture appropriate. The living area has been adapted to reduce the risks associated with the client group. The care provided is focused on supporting people according to their needs to enable them to achieve their potential and live a fulfilling life.

There is a large garden which has within it a number of smaller areas to allow group activities, for example barbeques or one-to-one support. A new sun lounge with patio area have just been completed.

The approach within the home ensures that the person is cared for in an individualised way, promoting freedom of choice. All people within the home have comprehensive support plans that are person-centered to meet their individual needs and include individual choices and social inclusion. The support plans are regularly reviewed by the management team and staff. This ensures that the person’s wants and wishes are taken into account within the daily routine.

The home is committed to ongoing training and aims to develop an experienced, well balanced team, dedicated to a high quality of care.

HOLLY TREE LODGE CARE HOME 3 EASTGATE, SCOTTON, GAINSBOROUGH, LINCOLNSHIRE DN21 3QR

Telephone: 01724-762537 E-Mail: [email protected] Registered Manager: Anne Atkinson E-Mail: [email protected]

Visit our website: www.hollytreelodgecare.co.uk









SPECIAL OFFE

R S

PECIAL OFFER SPECIAL

OFF

ER

SPE

CIAL OFFER

Stay for a dayFREE

*T&Cs apply

RESPITEHOLLY TREE LODGE CARE HOME3 EASTGATE, SCOTTON, GAINSBOROUGH, LINCOLNSHIRE DN21 3QR

Telephone: 01724 762537 E–mail: [email protected] Manager: Anne Atkinson E–mail: [email protected]


57


Service User Bands



gainsborough

CheStnUt hoUSe 62 High Street, Marton DN21 5AWTel: 01427 718272 MH YA AD

FoxBy CoUrt lMiddlefield Lane, Gainsborough DN21 1QRTel: 01427 613376 Advert inside Front Cover OP

groSVenor hoUSe CAre home l19 Back Street, East Stockwith, Gainsborough DN21 3DL Tel: 01427 616950 OP D PD YA

kingSwAy CLAyton hoUSe reSidentiAL CAre home l9-11 Lea Road, Gainsborough DN21 1LWTel: 01427 613730 OP LDA

mAnor reSidentiAL home, the The Green, Scotter, Gainsborough DN21 3UDTel: 01724 764884 OP MH

north wArren hoUSe lNorth Warren Road, Gainsborough DN21 2TUTel: 01427 612171 OP

oLd reCtory, the lSturton Road, Saxilby, Lincoln LN1 2PGTel: 01522 702346 Advert below OP D

owLS BArn 47-49 High Street, Marton, Gainsborough DN21 5ALTel: 01427 718842 OP D LDA MH

redCote reSidentiAL home23 Gainsborough Road, Lea, Gainsborough DN21 5HR Tel: 01427 615700 OP

St oggS14 Front Street, Morton, Gainsborough DN21 3AATel: 01427 617173 MH YA AD

tigh BrUAdAir lSummer Hill, Gainsborough DN21 1HQ Tel: 01427 611541 LDA YA

wiSpington hoUSe l41 Mill Lane, Saxilby, Lincoln LN1 2QDTel: 01522 703012 OP D PD SI

gainsborough care homes

















SPECIAL OFFE

R S

PECIAL OFFER SPECIAL

OFF

ER

SPE

CIAL OFFER

Stay for a dayFREE

*T&Cs apply

RESPITEHOLLY TREE LODGE CARE HOME3 EASTGATE, SCOTTON, GAINSBOROUGH, LINCOLNSHIRE DN21 3QR

Telephone: 01724 762537 E–mail: [email protected] Manager: Anne Atkinson E–mail: [email protected]


Sturton Road, Saxilby, Lincoln LN1 2PG Tel: 01522 702346 Fax: 01522 702346 Email: [email protected]

T h E

oLd REcToRyR E S i d E N T i a L c a R E h o m E

• Warm, friendly environment

• independence and dignity maintained

• Freshly prepared meals with dietary needs catered for

• Entertainment and activities provided

• Visitors welcome at any time

• Short breaks, day care and respite care offered

• committed staff team providing a high quality of care



Publications


This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Scotter Common, nr Gainsborough, North LincolnshireLaughton has recently undergone a full refurbishment!Offers permanent and respite care in a wonderful environment, a lovely place to rest and recover.

We provide residential, nursing and EMI care.Situated in peaceful and beautiful woodland just outside the village of Scotter, midway between

Scunthorpe and Gainsborough, Laughton offers high quality care from a well trained and dedicated team of nurses and carers.

We offer short term placements as well as permanent care.Laughton Croft offers high standard ensuite bedrooms which are spacious and well presented and now fully refurbished. Dining and lounge facilities offer lovely open views across lawns

and woods. Assisted bedrooms and walk-in showers are also available.Hairdressing, chiropody, trips out and lots of other activities are offered to be enjoyed

by all residents.We hope to see you soon so that we can work

together to improve your life.

LAUGHTON CROFTCARE HOME WITH NURSING

CONTACT KERRIE MCOMIE, MANAGER ON 01724 762678to discuss your needs and how we can help www.croftcarehomes.co.uk

59


Service User Bands



BLenheim CAre Centre l Hemswell Cliff, Gainsborough DN21 5TJTel: 01427 668175 OP PD YA

BLyton CoUrt 3 Laughton Road, Blyton, Gainsborough DN21 3LGTel: 01427 628791 PD MH YA

Cheyne hoUSe CAre home l Main Street, North Carlton, Lincoln LN1 2RRTel: 01522 730078 Advert below and page 64 OP D

droVerS CALL186 Lea Road, Gainsborough DN21 1AN Tel: 01427 678300 OP D PD

eLiot hoUSe Crooked Billet Street, Morton, Gainsborough DN21 3AHTel: 01427 617545 OP D PD MH

Ferndene CAre home Parksprings Road, Gainsborough DN21 1NRTel: 01427 810700 OP D

FoxBy hiLL CAre home lFoxby Hill, Gainsborough DN21 1PNTel: 01427 611231 OP D PD YA

gABLeS mAnor Ingleby, Saxilby, Lincoln LN1 2PQTel: 01522 704250 LDA

hoLLy tree Lodge CAre home l3 Eastgate, Scotton, Gainsborough DN21 3QRTel: 01724 762537 Advert page 56 OP D PD LDA

howSon CAre Centre lMarton Road, Willingham-by-Stow, Gainsborough DN21 5JUTel: 01427 788283 OP D LDA MH YA

LAUghton CroFt CAre home with nUrSing l Gainsborough Road, Scotter Common, Gainsborough DN21 3JF Tel: 01724 762678 Advert page 58 OP D PD MH SI YA AD

mAnor nUrSing home, the lDog & Duck Lane, Morton, Gainsborough DN21 3BBTel: 01427 612796 OP D MH

middLeFieLd hoUSe nUrSing home Middlefield Lane, Gainsborough DN21 1TYTel: 01427 615577 LDA YA

gainsborough care homes with nursing

Cheyne House Care Home

rated as 94% for the Deprivation of

Liberty and Safeguarding

is one of the best care homes inLincolnshire and is registered for residential, nursing residents, specialising with those living with the effects of dementia. In our last audit NHS Lincolnshire awarded the home a score of 94% for deprivation of liberty and safeguarding.

With our Registered and Mental Health Nurses we offer 24 hour nursing care along with care staff and ancillary staff whose knowledge in dementia supports our residents and their families

Cheyne House Care Home: Main Street, North Carlton, Lincoln, Lincolnshire, LN1 2RRTelephone/Fax: 01522 730078 • Mobile: 07780 685075 • Email: [email protected] is in your best interest to visit Cheyne House prior to making any decisions for yourself or your loved ones.

Scotter Common, nr Gainsborough, North LincolnshireLaughton has recently undergone a full refurbishment!Offers permanent and respite care in a wonderful environment, a lovely place to rest and recover.

We provide residential, nursing and EMI care.Situated in peaceful and beautiful woodland just outside the village of Scotter, midway between

Scunthorpe and Gainsborough, Laughton offers high quality care from a well trained and dedicated team of nurses and carers.

We offer short term placements as well as permanent care.Laughton Croft offers high standard ensuite bedrooms which are spacious and well presented and now fully refurbished. Dining and lounge facilities offer lovely open views across lawns

and woods. Assisted bedrooms and walk-in showers are also available.Hairdressing, chiropody, trips out and lots of other activities are offered to be enjoyed

by all residents.We hope to see you soon so that we can work

together to improve your life.

LAUGHTON CROFTCARE HOME WITH NURSING

CONTACT KERRIE MCOMIE, MANAGER ON 01724 762678to discuss your needs and how we can help www.croftcarehomes.co.uk

gainsborough old hall



KINGS COURT NURSING HOMEChurch Street, Grantham NG31 6RRTel: 01476 576928 • Fax: 01476 576927 • Email: [email protected]

• Local shops nearby • Close to public transport • Minibus or other transport is available

• Lift and Wheelchair access • Television point in own room • In house chef catering for all diets

• Highly qualifi ed and attentive staff• Full activities and outings programme

Kings Court Nursing Home is a family run purpose built nursing and residential home which has built up a strong reputation across the county for providing high standards of client satisfaction. We specialise in delivering top quality care to the people living in our comfortable, secure and happy home environment. We believe in treating everyone as individuals, listening to their feedback, and ensuring every day is thoroughly enjoyable. T

HE

N U R S I N G H O M EC

ingsourt

From the moment my mother and I first visited herBarchester home, we knew we had found somewherepretty special. Elegant surroundings, delicious food and beautiful gardens were made even moreappealing by the presence of like-minded residentswith whom she can socialise and enjoy activities. For my part, knowing that she’s safe in the care ofsuch a dedicated and compassionate team gives megreat peace of mind. And for that I’m extremely grateful.

Choosing the right care home for Mum was made easier

Why not call us or drop in for a chat over a cup of tea?www.barchester.com

Chater Lodge Care HomeStamford, Lincolnshire, PE9 3TJ

Tel: 01780 778 825

Newton House Care HomeGrantham, Lincolnshire, NG31 8AF

Tel: 01476 452 380

Wood Grange Care HomeBourne, Lincolnshire, PE10 9TU

Tel: 01778 752 570

T hank you, Barchester !

• Nursing Care • Residential Care • Dementia Care • Respite Care

Avery Lodge Care Home, located in a quietarea of Grantham, provides outstandingresidential and dementia care to theLincolnshire area, drawing residents from as far as Cambridgeshire and Leicestershire. Our home offers a vibrant community of care where residents are encouraged to liveactive and sociable lives.

www.averyhealthcare.co.uk

A w a r d w i n n i n g l u x u r y l i v i n g i n L i n c o l n s h i r e

Avery Lodge Care Home

Avery Lodge Care Home 01476 59067437 Beacon Lane, Grantham, Lincolnshire NG31 9DN.

The Cedars Nursing Home 01778 421555Church Walk, Bourne, Lincolnshire PE10 9UQ.

The award winning Cedars Care Home is set in the tranquil grounds of the old vicarage beside the Abbey Church in the centre of the market town of Bourne. The home offers excellent Nursing, Residential and Respite care and attractsresidents from all over Lincolnshire andsurrounding counties.

e Cedars Care Home

61


Service User Bands



Grantham

AVery LodGe l37 Beacon Lane, Grantham NG31 9DNTel: 01476 590674 Advert page 60 OP D PD

AyrShire hoUSe 24-26 Main Road, Long Bennington, Newark, Nottinghamshire NG23 5EHTel: 01400 281971 LDA

BeLVoir home CAre home lBrownlow Street, Grantham NG31 8BETel: 01476 565454 OP D

BirChwood retirement home 6-8 Dudley Road, Grantham NG31 9AATel: 01476 562042 OP D

CAStLeGAte hoUSe reSidentiAL home49 Castlegate, Grantham NG31 6SNTel: 01476 560800 OP D

CAythorpe reSidentiAL home77 High Street, Caythorpe, Grantham NG32 3DPTel: 01400 272552 Advert adjacent OP D

ChAndoS hoUSe l Gorse Road, Grantham NG31 9LHTel: 01476 562393 Advert inside Front Cover OP

FAirView FArm Gloucester Road, Grantham NG31 8RJTel: 01476 570507 LDA

GreGory hoUSe lWelby Gardens, Grantham NG31 8BNTel: 01476 562192 Advert inside Front Cover OP

hArrow Street, 18 Grantham NG31 6HFTel: 01476 574429 OP PD LDA SI YA

miLLFieLd hoUSe 13 Back Lane, Colsterworth, Grantham NG33 5NJTel: 01476 861407 LDA SI YA

newton hoUSe CAre home148 Barrowby Road, Grantham NG31 8AFTel: 01476 452380 Advert page 60 OP D PD MH YA

St edmUnd’S nUrSinG home Worcester Road, Grantham NG31 8SF Tel: 01476 576811 OP PD YA

BeLton LodGe nUrSinG home 213 Belton Lane, Grantham NG31 9PWTel: 01476 579798 OP

hArrowBy LodGe nUrSinG home l4 Harrowby Lane, Grantham NG31 9HXTel: 01476 568505 OP D PD YA

KinGS CoUrt nUrSinG home lChurch Street, Grantham NG31 6RRTel: 01476 576928 Advert page 60 OP PD LDA YA

Grantham care homes

Grantham care homes with nursing

Cay

thor

pe R

esid

entia

l Hom

e Quality Rating ‘excellent’

Tel: 01400 272552. 77 High Street, Caythorpe, Grantham, Lincolnshire NG32 3DP

Caythorpe provides for older people and people with dementia.The Home provides a full range of services and facilities:• Home cooking is provided and all diets are catered for • Trained staff • Regular relative/resident meetings• Dental, clergy, hairdressing & chiropody• Own furniture/pets welcome by prior arrangement • Access to wireless internet and DVD equipment • Enclosed Garden • Activities/outings organized• Day care service also provided • Registered for 14 residentsMembers of National Association for Providers of Activities for older people

‘I’ve been here for a year now, I regularly

laugh & joke with the staff.’

Len (Resident)





Service User Bands


BrAmhALL reSidentiAL home1 Butt Lane, Tattershall LN4 4NLTel: 01526 342632 OP

CLArenCe hoUSe And the grAnAry 53 West Street, Horncastle LN9 5JETel: 01507 524466 LDA YA

eAStwood Lodge lStanhope Avenue, Woodhall Spa LN10 6SPTel: 01526 352188 OP D

groVe reSidentiAL CAre home, the Main Street, West Ashby, Horncastle LN9 5PTTel: 01507 522507 OP D SI

heAtherLeA hoUSe reSidentiAL CAre home 109 Tor-o-Moor Road, Woodhall Spa LN10 6SDTel: 01526 353394 OP D

netherLAndS Spilsby Road, Horncastle LN9 6ALTel: 01507 522009 LDA YA

rUSSeLL green CAre home 11 Stanhope Avenue, Woodhall Spa LN10 6SPTel: 01526 352879 OP D PD SI

weSterLey reSidentiAL home For the eLderLyThe Broadway, Woodhall Spa LN10 6SQ Tel: 01526 352231 OP

nightingALe hoUSe CAre Centre Main Road, Bucknall, Lincoln LN10 5DTTel: 01526 388261 Advert outside Back Cover OP PD

SoUth woLd nUrSing home South Road, Tetford, Horncastle LN9 6QBTel: 01507 533393 OP D

tAngLewood CAre home l36 Louth Road, Horncastle LN9 5ENTel: 01507 527265 Advert inside Back Cover OP D PD YA

torAy pineS CAre home l School Lane, Coningsby, Lincolnshire LN4 4SJTel: 01526 344361/2 Advert inside Back Cover OP D PD YA

horncastle care homes

horncastle care homes with nursing

horncastle

tattershall


63


Service User Bands



Boston care homesLincolnLincoln care homes

An CALAdh hoUSe 4 Church Hill, Washingborough, Lincoln LN4 1EHTel: 01522 790110 LDA YA

AShLey CoUrt, 1 lBoundary Street, Lincoln LN5 8PQTel: 01522 539247 PD YA

BernAdette hoUSe lThe Old Vicarage, South Park, Lincoln LN5 8EWTel: 01522 521926 Advert page 64 OP D

BoULthAm pArk hoUSe l Rookery Lane, Lincoln LN6 7PHTel: 01522 681500 Advert inside Front Cover OP D

BrAntLey mAnor CAre home l Brant Road, Lincoln LN5 8RX Tel: 01522 543866 Advert page 64 OP D

CAnwiCk CoUrt CAre Centre 78 South Park, Lincoln LN5 8ESTel: 01522 544595 OP D

ermine hoUSe lLaughton Way, Ermine Estate, Lincoln LN2 2EXTel: 01522 529093 Advert inside Front Cover OP

FoSSe hoUSe lHykeham Road, Lincoln LN6 8AA Tel: 01522 524612 Advert inside Front Cover OP

groVe CAre Centre, the 14 Church Road, Skellingthorpe, Lincoln LN6 5UWTel: 01522 500710 OP D PD

hArtShoLme hoUSe lAshby Avenue, Hartsholme, Lincoln LN6 0EDTel: 01522 683583 Advert inside Front Cover OP D

LindUm pArk hoUSe CAre home 1-2 Lindum Road, Lincoln LN2 1NNTel: 01522 545099 OP LDA MH YA

monSon retirement home9-11 Monson Street, Lincoln LN5 7RZ Tel: 01522 520643 Advert page 64 OP D

redCote hoUSe reSidentiAL CAre home Redcote Drive, Lincoln LN6 7HQTel: 01522 500796 OP D

ridgewAy CAre Centre 2-6 The Avenue, Lincoln LN1 1PBTel: 01522 530552 OP D

rUCkLAnd CoUrt CAre home (LACe) Ruckland Avenue, Lincoln LN1 3TP Tel: 01522 530217 Advert page 5 OP D

SAmpSon hoUSe (LinkAge)400 Skellingthorpe Road, Lincoln LN6 7YDTel: 01522 697378 Advert page 70 LDA

SCorer Street, 122 Lincoln LN5 7SX Tel: 01522 804167 Advert page 64 LDA

StoneS pLACe Skellingthorpe Road, Lincoln LN6 0PATel: 01522 684325 OP

SwALLow Lodge lFen Lane, North Hykeham, Lincoln LN6 8UZTel: 01522 555501 LDA

tAmAr hoUSe 5 Riseholme Road, Lincoln LN1 3JNTel: 01522 524093 LDA YA

tigh ALLene 2A Church Hill, Washingborough, Lincoln LN4 1EH Tel: 01522 797947 LDA

weSt deAn CAre home 77-79 Yarborough Road, Lincoln LN1 1HSTel: 01522 568248 OP LDA MH YA





Bernadette House is one of the outstanding residential care homes in Lincoln, specialising in dementia care. We also offer respite and day care with newly refurbished en-suite rooms.

It is set in one acre of picturesque gardens within close proximity of the shops and amenities.

We offer excellent standards of care and accommodation for the elderly (from age 55 years and up) and work within the guidelines of the national minimum standards.Tel: 01522 521926

Email: [email protected] • Web: www.bernadettehouseltd.co.uk

Bernadette HouseThe Old Vicarage, South Park, Lincoln LN5 8EW

Brantley ManorBrantley Manor lies just two miles south of one of England’s most historic cathedral cities, Lincoln. The property is close to local amenities and issurrounded by mature trees and hedges.

• Daycare• RespiteCare• Olderpersonneedsmet• Staffqualifiedandexperiencedin Alzheimer’s/Dementia• Attractivelydecoratedrooms• 24hourcallsystems• Wheelchairaccess• Fresh,vairedmenuforalldiets• Groupactivities• Highlyqualified&friendlystaff

Telephone: 01522543866 Web: www.pearlcare.co.uk Email: [email protected]: BrantleyManorCareHome,BrantRoad,Lincoln,Lincolnshire,LN58RX

T: 01522 5206439-11 Monson Street, Lincoln LN5 7RZ

More than just a place to live, Monson Retirement Home is truly ‘home’ to only thirty five residents and has been specifically designed for comfortable and entertaining senior living for individuals and couples. Within a modern, tranquil setting our caring staff deliver 24 hour personalised care that helps to achieve a high level quality of life with a range of facilities rarely found in other care homes.

www.monsonrh.co.uk

monsonretirement home

Cheyne House Care Home

rated as 94% for the Deprivation of

Liberty and Safeguarding

is one of the best care homes inLincolnshire and is registered for residential, nursing residents, specialising with those living with the effects of dementia. In our last audit NHS Lincolnshire awarded the home a score of 94% for deprivation of liberty and safeguarding.

With our Registered and Mental Health Nurses we offer 24 hour nursing care along with care staff and ancillary staff whose knowledge in dementia supports our residents and their families

Cheyne House Care Home: Main Street, North Carlton, Lincoln, Lincolnshire, LN1 2RRTelephone/Fax: 01522 730078 • Mobile: 07780 685075 • Email: [email protected] is in your best interest to visit Cheyne House prior to making any decisions for yourself or your loved ones.

122 SCORER STREET

Holistic Residential and Day Care for adultswith learning disabilities / high functioning Autistic Spectrum Disorders

Excellent Services *** (CQC)

• Small homely environment • Person centred service • Active community participation • Enhancing life skills • Individual structured programmes • Live-in management team• Highly trained mature staff

Holistic Residential and Day Care for adultswith learning disabilities / high functioning Autistic Spectrum Disorders

Excellent Services *** (CQC)

• Small homely environment

Tel: 01522 804 167 Email: [email protected] www.scorerstreet.co.uk

Lincoln LN5 7SX

Lincoln

65


Service User Bands



ALthAm CoUrt reSidentiAL And nUrSing home Altham Terrace, Lincoln LN6 7SPTel: 01522 511373 OP PD

BUnkerS hiLL CAre home l1 Ross Close, off Carlton Boulevard, Lincoln LN2 4WQTel: 01522 575139 OP D PD MH YA

CAthedrAL nUrSing home 23 Nettleham Road, Lincoln LN2 1RQTel: 01522 526715 OP D

Cherry tree Lodge nUrSing home133 Macaulay Drive, Lincoln LN2 4ETTel: 01522 545580 LDA YA

eASthoLme CAre home 74-75 South Park, Lincoln LN5 8ESTel: 01522 521956 OP D PD YA

eCCLeShAre CoUrt (LACe) Ashby Avenue, Lincoln LN6 0ED Tel: 01522 689400 Advert page 5 OP D

ALderSon hoUSe lSaltfleet Road, Theddlethorpe, Mablethorpe LN12 1PH Tel: 01507 338584 MH YA

AShtree hoUSe lChurch Lane, Withern, Alford LN13 0NGTel: 01507 450373 Advert page 66 OP D

BeeCheS, the 28 South Street, Louth LN11 9JT Tel: 01507 603862 OP

BoULeVArd hoUSe 1 The Boulevard, Mablethorpe, LN12 2ADTel: 01507 473228 LDA YA

greetweLL hoUSe nUrSing home 70 Greetwell Close, Lincoln LN2 4BATel: 01522 521830 OP

groSVenor hALL CAre home lNewark Road, Lincoln LN5 8QTTel: 01522 528870 OP D

hArVeSt hoUSe nUrSing home 126 Carholme Road, Lincoln LN1 1SPTel: 01522 513202 OP D

homer Lodge CAre Centre l23-28 Monson Street, Lincoln LN5 7RZTel: 01522 530108 Advert outside Back Cover OP

St CLAire’S nUrSing home lBirchwood Avenue, Doddington Park, Lincoln LN6 0QTTel: 01522 684945 OP PD

wiLLow CoUrtCroft Lane, Cherry Willingham, Lincoln LN3 4JWTel: 01522 595391 OP D

ChimneyS CAre home, the 1 Station Road, Alford LN13 9HYTel: 01507 462789 OP

doULton CoUrt CAre home Alford Road, Sutton-on-Sea LN12 2HFTel: 01507 441026 Advert page 32 OP D PD

Fir CLoSe2 Westgate, Louth LN11 9YHTel: 01507 603882 OP D

FotherBy hoUSe Louth Road, Fotherby, Louth LN11 0UGTel: 01507 607237 OP

Lincoln care homes with nursing

LouthLouth care homes Advertisers are highlighted


66


Service User Bands



GaBleS, TheWilloughby Road, Cumberworth, Alford LN13 9LFTel: 01507 490661 LDA

link hoUSe Main Road, Withern LN13 0NBTel: 01507 450403 LDA YA

livinGSTone CoUrT (linkaGe) Stanley Avenue, Mablethorpe LN12 1DPTel: 01507 479333 advert page 70 LDA

MonkS Dyke roaD, 54 Louth LN11 9ANTel: 01507 609331 PD LDA SI

MonkS Dyke roaD, 56 Louth LN11 9AN Tel: 01507 610877 LDA SI

newhaven reSiDenTial hoMe lMumby Road, Huttoft, Alford LN13 9RFTel: 01507 490294 OP LDA

oak loDGe (linkaGe)Stanley Avenue, Mablethorpe LN12 1DPTel: 01507 479782 advert page 70 LDA

olD Mill Park, 2525 Old Mill Park, Louth LN11 0NYTel: 01507 608052 LDA SI

riverSiDe (linkaGe)Ramsgate Road, Louth LN11 0NJTel: 01507 608311 advert page 70 LDA

SeaTon hoUSe (linkaGe)153 Eastgate, Louth LN11 9AJTel: 01507 611071 advert page 70 LDA

SoUTh FarM reSiDenTial hoMe lHuttoft Road, Sutton-on-Sea, Mablethorpe LN12 2RU Tel: 01507 443746 OP LDA

SUMMerFielD reST hoMe 10-12 Park Road East, Sutton-on-Sea, Mablethorpe LN12 2NLTel: 01507 441969 OP D

SwallowDale (linkaGe)5 Bilsby Road, Alford LN13 9EWTel: 01507 463833 advert page 70 LDA

SyCaMoreS, The (linkaGe)45 South Street, Alford LN13 9ANTel: 01507 463225 advert page 70 LDA

viCToria hoUSe reSiDenTial hoMe31 Station Road, Alford LN13 9JBTel: 01507 463292 OP D PD

waverley 164 High Street, Mablethorpe LN12 1EJTel: 01507 473071 OP LDA

willoUGhBy hoUSe Willoughby Road, Sutton-on-Sea LN12 2NFTel: 01507 442555 LDA YA

wynGaTe reSiDenTial Care hoMe Alford Road, Mablethorpe LN12 1PXTel: 01507 477531 OP D PD

louth care homes continued

Ashtree HouseChurch Lane, WithernAlford, LincsLN13 0NGPhone: 01507 450 373E-Mail: [email protected]: www.ashtree-house.co.uk

All staff are trained to deliver first class individualized care, meeting the changing needs of our residents. We offer permanent, respite and day care within

a homely, family orientated environment where the quality of care is reflected in the happiness of our residents.

Contact us should you require any further information.

Ashtree House provides a homely environment in which the elderly with varying forms of dementia

are cared for and enabled to maximize their capacity to enjoy life by meeting their physical,

social, cultural, emotional and spiritual needs.

advertisers are highlighted

67


Service User Bands



doULton CoUrt CAre home Alford Road, Sutton-on-Sea LN12 2HFTel: 01507 441026 Advert page 32 OP D PD

eLmS CAre home, the Elm Drive, Louth LN11 0DETel: 01507 350100 Advert page 32 OP D

FoUntAinS CAre Centre, the Church Lane, Tetney, Grimsby DN36 5JXTel: 01472 210456 Advert outside Back Cover OP D PD

mAdeirA hoUSe 129 - 131 High Holme Road, Louth LN11 0HDTel: 01507 607452 OP D PD SI

mirAmAr nUrSing home 20 Trusthorpe Road, Sutton-on-Sea, Mablethorpe LN12 2LT Tel: 01507 442484 MH

orChArd hoUSe CAre home lGrosvenor Road, Mablethorpe LN12 1ELTel: 01507 472203 OP D PD YA

SAndpiper CAre home lSouth Street, Alford LN13 9AQTel: 01507 462112 Advert inside Back Cover OP D PD

Stewton hoUSe 28 Stewton Lane, Louth LN11 8RZTel: 01507 602961 OP

SUtton Lodge nUrSing & reSidentiAL CAre home Station Road, Sutton-on-Sea, Mablethorpe LN12 2HRTel: 01507 441905 OP PD YA

woLdS CAre Centre, theNorth Holme Road, Louth LN11 0JFTel: 01507 603869 OP D PD MH SI YA

Louth care homes with nursing

market rasenBLythe hoUSeLincoln Road, Faldingworth LN8 3SFTel: 01522 868279 LDA YA

gLeBe hoUSe7 South Dale, Caistor LN7 6LSTel: 01472 852282 MH YA

greenACreS CAre home 17-19 Grimsby Road, Caistor LN7 6QYTel: 01472 851989 OP

hAwthornS, the 53 Station Road, Bardney LN3 5UDTel: 01526 399868 LDA

LittLe BroCkLeSBy hoUSe 51 High Street, Limber, Grimsby DN37 8JLTel: 01469 561353 OP D

oLd hALL, the lChapel Road, Fiskerton, Lincoln LN3 4HDTel: 01522 595395 LDA

popLArS, the lChapman Street, Market Rasen LN8 3DS Tel: 01673 843319 Advert inside Front Cover OP D

SAxiLBy hoUSe9-15 Highfield Road, Saxilby LN1 2QPTel: 01522 704025 D PD MH

market rasen care homes Advertisers are highlighted


68


Service User Bands



gLengArriFF hoUSe nUrSing home 8 King Street, Market Rasen LN8 3BBTel: 01673 844091 LDA YA

hiLL hoUSe CAre home Sand Lane, Osgodby, Market Rasen LN8 3TETel: 01673 843407 OP PD LDA MH YA

LAUreLS nUrSing home, the Lincoln Road, Holton-cum-Beckering, Market Rasen LN8 5NGTel: 01673 858680 OP D

An dArACh hoUSe 22 School Lane, North Scarle, Lincoln LN6 9EYTel: 01522 778851 LDA YA

BASSinghAm CAre Centre 2 Lincoln Road, Bassingham LN5 9HE Advert page 69Tel: 01522 788215 OP D PD LDA MH SI YA AD

BeCkFieLd hoUSe reSidentiAL home Station Road, Heighington, Lincoln LN4 1QJTel: 01522 790314 OP D

nettLeton mAnor nUrSing home l Moortown Road, Nettleton, Market Rasen LN7 6HXTel: 01472 851230 Advert below OP D PD

St LUke’S nUrSing home 35 Main Street, Scothern, Lincoln LN2 2UJTel: 01673 862264 OP

BroUghton hoUSe And CoLLege 12 High Street, Brant Broughton, Lincoln LN5 0SLTel: 01400 272929 / 279085 LDA

CAnwiCk hoUSe CAre homeHall Drive, Canwick LN4 2RG Tel: 01522 522275 OP

CottAge reSidentiAL home, the Nocton Hall, Nocton, Lincoln LN4 2BATel: 01526 320887 OP D

wAterLoo hoUSe lWalesby Road, Market Rasen LN8 3EX Tel: 01673 842343 OP D MH

wiLLAn hoUSe lStainfield, Wragby, Market Rasen LN8 5JLTel: 01526 398785 OP D

market rasen care homes continued

market rasen care homes with nursing

north hykeham care homes

Nettleton Manor Care Home: Moortown Road, Nettleton, Market Rasen LN7 6HXTelephone: 01472 851 230 • Fax: 01472 852 015 • Mobile: 07780 685075Email: [email protected]

We offer 24 hour nursing care provided by highly qualified Registered Nurses, Care Staff & Support Team. We have regular visits from a variety of professionals. We also offer hairdressing, holistic therapy and Pastoral Care. With our

own dedicated Activity Co-ordinator we can ensure your stay is as active or as quiet as you would like it to be.

Nettleton Manor Care Home is one of the best care homes in Lincolnshire and is registered for residential and nursing clients, and dementia sufferers. NHS Lincolnshire Care Home Assessment Awarded the home an excellent score of 91%.

§ §

rated as 91%excellent

north hykeham



69


Service User Bands



hAVen CAre home, the 19 Lincoln Road, Metheringham LN4 3EF Tel: 01526 322051 OP D

hoLmLeigh CAre home Lincoln Road, Navenby, Lincoln LN5 0LA Tel: 01522 810298 OP

neALe CoUrt CAre home (LACe) lNeale Road, North Hykeham LN6 9UATel: 01522 682201 Advert page 5 OP D

St miChAeL’S High Street, Waddington LN5 9RF Tel: 01522 723292 OP D

weLBoUrn mAnor CAre CentreHigh Street, Welbourn, Lincoln LN5 0NHTel: 01400 272221 OP D LDA

north hykeham care homes continued

BASSinghAm CAre Centre 2 Lincoln Road, Bassingham LN5 9HE Advert below Tel: 01522 788215 OP D PD LDA MH SI YA AD

BeCkSide lMiddle Street, North Hykeham LN6 9QXTel: 01522 693461 Advert inside Front Cover OP

CheSterFieLd hoUSe 411 Newark Road, North Hykeham LN6 9SPTel: 01522 692607 LDA YA

CoUrtLAndS Lodge l25 Langley Road, North Hykeham LN6 9RXTel: 01522 693800 Advert adjacent MH

eAgLe nUrSing home The Old Rectory, High Street, Eagle, Lincoln LN6 9DLTel: 01522 868403 OP D MH

St pAUL’S CAre home High Street, Waddington LN5 9RFTel: 01522 721764 OP

weLBoUrn hALL nUrSing home l Hall Lane, Welbourn LN5 0NNTel: 01400 272771 OP D

white gABLeS Lincoln Road, Skellingthorpe LN6 5SA Tel: 01522 693790 OP D

woodView CAre home l127 Lincoln Road, Branston, Lincoln LN4 1NTTel: 01522 790604 Advert page 32 OP PD YA

north hykeham care homes with nursing

WELCOME TO BASSINGHAM CARE CENTRE ...Now owned by My Care, we provide long and short-term support for a wide range of physical and mental health needs. Situated in a well-serviced village within beautiful grounds is a choice of homely but welcoming accommodation in our bungalows, community hall and victorian rectory. Registered Nurses are on site constantly.

Family and friends are welcomed as an essential part of the the care home’s life.

We know that the decision to seek help for yourself or your loved ones is not easy. Sometimes the paperwork and the funding systems seem complex. We can provide professional support and advice to make this process easier for you.

Bassingham Care Centre2 Lincoln Road, Bassingham, Lincolnshire LN5 9HET: 01522 788215 • E: [email protected]



Courtlands Lodge Nursing Home

A friendly and homely care home where quality comes as standard

25 Langley Road, North Hykeham, Lincoln LN6 9RX T: 01522 693800www.superiorcarehomes.com

• Activities• 24 hour Nursing staff• Access to local churches• Specialised beds and hoists• Hairdressing & visiting podiatrist• TV points & nurse call in all rooms• Access to local GP, dentist & hospital• Access to local schools & sports facilities

• Single and double rooms• Near to local amenities• Car park facilities• Residentsʼ pay phone• Assisted baths• Lounge & two gardens • In house laundry

70


Service User Bands



Skegness

AShBy CoUrt1–6 Asnby Road, Spilsby, Lincolnshire PE23 5DRTel: 01790 753432 LDA YA

BeeCh Lodge - mABLethorpe (LinkAge)Stanley Avenue, Mablethorpe LN12 1DPTel: 01507 479781 Advert below LDA

Byron hoUSe 104 Drummond Road, Seacroft, Skegness, Lincolnshire PE25 3EHTel: 01754 768909 MH YA AD

ChArLotte roSe hoUSe 1 Norwood Road, Skegness PE25 3AD Tel: 01754 762119 OP PD

deSBoro hoUSe (LinkAge) Toynton All Saints, Near Spilsby PE23 5AE Tel: 01790 753049 Advert below LDA

dUnSFord (LinkAge)24a Partney Road, Spilsby PE23 5EHTel: 01790 753106 Advert below LDA

ereSBy hALL lAncaster Avenue, Spilsby PE23 5HTTel: 01790 752495 Advert inside Front Cover OP

Skegness care homes

Web: www.linkage.org.ukEmail: [email protected]

Tel: 01472 372306/01790 752499Follow us on Twitter @LinkageCT

Short breaks – provided at home & awaySupported living Residential care homes Support to become more independentFurther education courses Specialist help to find a paid job

3

3

3333

Linkage Community Trust provides high-quality care,employment and education services for learning disabled people.

Achieving amazing things every day!

Company Limited by Guarantee no. 01240377 Registered Charity no. 504913


Seathorne Court offers warm and comfortably furnished bedrooms. Residents are welcome to bring their own personal items if they wish to.

Tel /Fax: 01754 765225 • Winthorpe Avenue, Skegness, Lincolnshire PE25 1RW Email: [email protected] • www.seathornecourt.co.uk

· Short/long term respite care (including dementia care) · 18 single rooms with washing facilities · Nurse call system· Colour TV, BT sockets in all rooms · 24hr medical care accessibility· Homely communal lounge · Dining room · Shower/wet room· Chair lifts and lift · Large pleasant garden

Skegness beach

71


Service User Bands



keAL View Toynton All Saints, Near Spilsby PE23 5AE Tel: 01790 754926 PD LDA YA

mAnor CAre Centre Fen Road, East Kirkby, Spilsby PE23 4DB Tel: 01790 763381 Advert outside Back Cover OP D MH

meAdowS CoUrt CAre home l West End, Hogsthorpe PE24 5PA Tel: 01754 872302 OP D MH

meAdowS SAndS CAre home l98 South Parade, Skegness PE25 3HRTel: 01754 762712 OP D

meLody Lodge West Keal Hall, Hall Lane, West Keal, Spilsby PE23 4BJTel: 01790 752700 LDA

noSS mAyo reSidentiAL home 2 High Street, Burgh Le Marsh, Skegness PE24 5DYTel: 01754 810729 OP D

oLd hALL reSidentiAL CAre home, the Northorpe Road, Halton Holegate, Spilsby PE23 5NZ Tel: 01790 753503 OP D

orBy hoUSe Gunby Road, Orby PE23 5SW Tel: 01754 811002 LDA YA

pALmS, the (LinkAge)147 Drummond Road, Skegness PE25 3BTTel: 01754 768067 Advert page 70 LDA

phoenix CAre Centre Ancaster Avenue, Chapel St Leonards, Skegness PE24 5SNTel: 01754 872645 OP D

proSpeCt hoUSe (LinkAge)14 Boston Road, Spilsby PE23 5HDTel: 01790 752531 Advert page 70 LDA

rAyLeigh hoUSe l17 Derby Avenue, Skegness PE25 3DHTel: 01754 764382 OP D

roSSLyn CAre home 41 Algitha Road, Skegness PE25 2AJ Tel: 01754 767106 LDA YA

SAndBeCk hoUSe reSidentiAL home l77-81 Sandbeck Avenue, Skegness, Lincolnshire PE25 3JXTel: 01754 766585 OP

SCremBy grAnge Scremby, Near Spilsby, Lincolnshire PE23 5RWTel: 01754 890521 LDA

SeABreezeS reSidentiAL home 41 Scarborough Avenue, Skegness PE25 2TDTel: 01754 760596 OP

SeAthorne CoUrt reSidentiAL home Winthorpe Avenue, Skegness PE25 1RWTel: 01754 765225 Advert page 70 OP

SpenCerS Lodge (SpeCiALiSt CoLLege)Toynton All Saints, Near Spilsby, Lincolnshire, PE23 5AE Tel: 01790 752499 LDA YA

Syne hiLLS CAre home Ltd Syne Avenue, Skegness PE25 3DJTel: 01754 764329 OP D LDA

wAinFLeet lRumbold Lane, Wainfleet, Skegness PE24 4DSTel: 01754 881155 OP D YA

weLhAm hoUSe Hundleby Road, Spilsby PE23 5LPTel: 01790 752989 LDA YA

weStCoteS reSidentiAL CAre home70 South Parade, Skegness PE25 3HP Tel: 01754 610616 OP

woodSide CAre home lLincoln Road, Skegness PE25 2EATel: 01754 768109 OP D PD

ASpen Lodge CAre home Yarborough Road, Skegness PE25 2NXTel: 01754 610320 Advert page 32 OP D PD MH YA

SeACroFt CoUrt nUrSing home Seacroft Esplanade, Skegness PE25 3BETel: 01754 610372 OP D PD MH

Skegness care homes continued

Skegness care homes with nursing



72


Service User Bands



AShdene CAre home l89 Eastgate, Sleaford NG34 7EETel: 01529 304872 OP D PD LDA MH SI YA AD

BArn, The Heath Farm, Heath Road, Lincoln LN4 3JDTel: 01526 322444 LDA

ByArdS Keep Graylees, Sleaford NG34 8XTTel: 01529 488931 LDA YA

Cherry Tree Lodge 34 Station Road, Ruskington, Sleaford NG34 9DATel: 01526 830803 LDA

CheSTnUTS reTiremenT home lStation Road, Ruskington NG34 9DETel: 01526 832174 OP

CoTTAge, The Heath Farm, Heath Road, Lincoln LN4 3JD Tel: 01526 322444 LDA

CrofT, The Heath Farm, Heath Road, Lincoln LN4 3JDTel: 01526 322444 LDA

fArmhoUSe, TheHeath Farm, Heath Road, Lincoln LN4 3JD Tel: 01526 322444 LDA

five BeLLS reSidenTiAL CAre home l28 Market Place, Folkingham, Sleaford NG34 0SFTel: 01529 497412 OP D PD

greenACreS CAre home 71 Cameron Street, Heckington, Sleaford NG34 9RPTel: 01529 460935 OP D PD MH

hoLT, TheHeath Farm, Heath Road, Lincoln LN4 3JDTel: 01526 322444 LDA

KirK hoUSe 2 Lincoln Road, Dorrington, Lincoln LN4 3PTTel: 01526 833569 LDA

LimeS CAre home, The lMain Street, Scopwick, Lincoln LN4 3NW Tel: 01526 321748 OP D PD

oLd hALL, The1 High Street, Billingborough, Sleaford NG34 0QATel: 01529 240335 Advert below OP

pAddoCKS, TheHeath Farm, Heath Road, Lincoln LN4 3JDTel: 01526 322444 LDA

roxhoLm hALL CAre CenTre Roxholm, Sleaford NG34 8ND Tel: 01526 832128 OP D MH

SUiLLeAn hoUSe77 Sleaford Road, Heckington, Sleaford NG34 9QPTel: 01529 461066 LDA YA

Sleaford care homes

Sleaford

The Old Hall in Billingborough is a beautiful Grade 2 Listed Manor House; built in 1632 and set in an acre of landscaped, walled gardens. The village of Billingborough offers a variety of shops including small convenience stores, a post office, hairdressers, village hall, two public houses, playing field, bowling green and a cricket/football ground. To the rear of our gardens is Spring Wells; a natural spring, surrounded by ornamental trees and inhabited by ducks and other waterfowl.

Short term residential care Long term residential care Respite Care Dementia Day Care provision Low to high dependency care needs met

“a comfortable and homely atmosphere”The Old Hall

Email: [email protected] Visit: www.theoldhallcarehome.co.uk Tel: 01529 240 335 Billingborough, Sleaford, Lincolnshire NG34 0QA


73


Service User Bands



AShFieLd Lodge Ashfield Road, Sleaford NG34 7DZTel: 01529 307330 OP D MH

BLAir hoUSe Skirth Road, Billinghay LN4 4AYTel: 01526 860432 OP LDA YA

mArtin hALL nUrSing home lHigh Street, Martin-by-Timberland LN4 3QYTel: 01526 378251 OP D MH

ViLLAge FArm Newark Road, Norton Disney LN6 9JSTel: 01522 789354 LDA YA

oAkdene CAre home l4 Eastgate, Sleaford, Lincolnshire NG34 7DJTel: 01529 415253 OP

St Andrew’S nUrSing And CAre home Main Street, Ewerby, Sleaford NG34 9PLTel: 01529 460286 OP D

york hoUSe 15 Waterside, Billinghay LN4 4BUTel: 01526 860378 OP D

Sleaford care homes with nursing

Sleaford care homes continued

ABBeygAte reSt home North Street, Crowland PE6 0EGTel: 01733 211429 Advert page 75 OP

ABBeygAte retirement home High Street, Moulton, Spalding PE12 6QBTel: 01406 373343 Advert page 75 OP

AdderLey reSidentiAL home23 London Road, Long Sutton PE12 9EATel: 01406 364918 OP MH SI

Anton hoUSe l11 Windmill Lane, Holbeach, Spalding PE12 7NXTel: 01406 426809 PD YA

BAnCroFt reSidentiAL home Ltd, the l50 Market Street, Long Sutton PE12 9DFTel: 01406 362734 OP D

BAnk hoUSe CAre home Gosberton Bank, Gosberton PE11 4PB Tel: 01775 840297 OP D

BAy Lodge36 Fen Road, Holbeach PE12 8QATel: 01406 424 197 LDA YA

BeLiSAnA roAd, 1414 Belisana Road, Spalding PE11 3FUTel: 01775 720551 LDA YA

BrUn LeA CAre l21 Surfleet Road, Pinchbeck PE11 3XYTel: 01775 680576 Advert below OP D

Spalding care homes

Spalding

Special diets catered for 24 hour care by well trained staff Visitors always welcome Nurse call system in every room

Brun Lea Care

Telephone: 01775 680576 Email: [email protected]

21 Surfleet Road, Spalding, Lincolnshire PE11 3XY

Dementia Specialist Long Term & Respite Care

www.brunleacare.co.uk

Hairdresser and chiropodist Daily newspapers Lincolnshire County Council registered


74


Service User Bands



BUngALow retirement home, the 156 Park Road, Spalding PE11 1QZTel: 01775 724995 OP D

CApriCorn CottAge88 Eastgate, Fleet, Holbeach, Spalding PE12 8NDTel: 01406 425067 OP D LDA

CedAr hoUSe Off Pincheck Road, Spalding PE11 1QFTel: 01775 711375 OP PD LDA SI YA

ChUrCh Street, 38 Pinchbeck, Spalding PE11 3UBTel: 01775 711103 LDA SI

FieLd hoUSe lFleet Hargate, Holbeach, Spalding PE12 8LLTel: 01406 423257 OP D

geneSiS reSidentiAL home l2 Station Street, Donington, Spalding PE11 4UQ Tel: 01775 820431 MH

grenoBLe reSt home 1 Cowbit Road, Spalding PE11 2RDTel: 01775 722447 OP D

JohnSon AVenUe, 21A & 21BSpalding PE11 2QETel: 01775 767472 LDA SI

mAyFieLd reSidentiAL home Fleet Street, Holbeach PE12 7AG Tel: 01406 426063 OP D

nene Lodge retirement home l224 Bridge Road, Sutton Bridge, Spalding PE12 9SGTel: 01406 351000 OP

nUtten StoVen reSidentiAL home 81 Boston Road, Holbeach PE12 8AATel: 01406 424941 OP

pAtChett Lodge lStukeley Road, Holbeach PE12 7LQTel: 01406 422012 Advert inside Front Cover OP

SoUthernwood hoUSe 20 Matmore Gate, Spalding PE11 2PNTel: 01775 760563 Advert below OP D PD YA

SoUthFieLd hoUSe lWoolram Wygate, Spalding PE11 1PSTel: 01775 724612 Advert inside Front Cover OP D

St John’S CAre home 66 Hawthorn Bank, Spalding PE11 1JQ Tel: 01775 710567 OP D

StonehAVen 117 Main Road, Quadring PE11 4PJTel: 01775 820885 OP D

wAter gAte, 18 Quadring, Spalding PE11 4PYTel: 01775 821957 PD LDA SI

Spalding care homes continued

Wellbeing Residential Care Homes have provided award-winning care allowing the elderly to enjoy the very best. Those who felt isolated in their own home gain companionship; those who were struggling to cope alone receive 24-hour help; and others who may have felt like they were a burden can find themselves much more independent.

We operate 2 homes in the Lincolnshire area, Southernwood House in Spalding and Chevington House in Bourne. Both homes support the elderly with a range of physical needs, sensory impairment, cognitive difficulties and dementia.

We also now offer Care at Home services supporting independent living in the community. In addition Day Care is also available at both our sites.

www.wellbeingcaregroup.com www.wellbeinghomecare.co.uk

Head Office: 0844 824 7788Home Care: 0800 048 4172

01775 760563 Manager: Toni Barwell

01778 421821 Manager: Karen Dale

(SPALDING)(BOURNE)

Residential, Home & Day Care Providers Abbeygate Retirement Home

MoultonAbbeygate Retirement Home is set in its own grounds adjacent to the historic Moulton Mill and within walking distance of the centre of the village of Moulton.

• Residential Care

• Home Care

• Day Care

• Respite

• Refurbished rooms

• Secure gardens

• En-suite wet rooms

• Comfortable

• Peaceful

Abbeygate Rest Home

CrowlandAbbeygate Rest Home is situated within the historic centre of the town of Crowland between Spalding and Peterborough.

Your care,Your home,Your choice.

For further information contactAbbeygate Rest Home, Crowland PE6 OEG Tel: 01733 211429Email: [email protected] Web: www.abbeygateresthomes.co.uk

For further information contact

Abbeygate Retirement Home, Moulton PE12 6QB Tel: 01406 373343Email: [email protected]: www.abbeygateresthomes.co.uk

Offering twenty fi ve single bedrooms and one double bedroom the home is large enough to provide for social needs and small enough to retain a home from home feel.


Abbeygate Retirement Home

MoultonAbbeygate Retirement Home is set in its own grounds adjacent to the historic Moulton Mill and within walking distance of the centre of the village of Moulton.

• Residential Care

• Home Care

• Day Care

• Respite

• Refurbished rooms

• Secure gardens

• En-suite wet rooms

• Comfortable

• Peaceful

Abbeygate Rest Home

CrowlandAbbeygate Rest Home is situated within the historic centre of the town of Crowland between Spalding and Peterborough.

Your care,Your home,Your choice.

For further information contactAbbeygate Rest Home, Crowland PE6 OEG Tel: 01733 211429Email: [email protected] Web: www.abbeygateresthomes.co.uk

For further information contact

Abbeygate Retirement Home, Moulton PE12 6QB Tel: 01406 373343Email: [email protected]: www.abbeygateresthomes.co.uk

Offering twenty fi ve single bedrooms and one double bedroom the home is large enough to provide for social needs and small enough to retain a home from home feel.

76


Service User Bands



Stamford care homes

BLACk prinCe AVenUe, 92 Market Deeping PE6 8LUTel: 01778 344215 LDA SI

BrACeBoroUgh hALL retirement home lChurch Lane, Braceborough, Stamford PE9 4NTTel: 01778 560649 Advert adjacent OP

BrAmLey roAd, 36Market Deeping PE6 8JGTel: 01778 348125 LDA SI

BroAdgAte LAne, 32A Deeping St James PE6 8NWTel: 01778 380522 LDA SI

CASterton hoUSe reSt homeCasterton Road, Stamford PE9 2UA Tel: 01780 482525 OP D

CheVington hoUSe 36 North Road, Bourne PE10 9AS Tel: 01778 421821 Advert page 75 OP

digBy CoUrt lChristopher’s Lane, Bourne PE10 9AZ Tel: 01778 422035 Advert inside Front Cover OP PD

Stamford

AdderLey CAre home with nUrSing 23 London Road, Long Sutton, Spalding PE12 9EA Tel: 01406 364309 OP D PD MH SI

AShwood nUrSing home l43 Spalding Common, Spalding PE11 3AUTel: 01775 723223 OP PD

BeeCh Lodge nUrSing home Frogs Abbey Gate, Holbeach St Johns, Holbeach, Spalding PE12 8QJTel: 01406 423396 OP D

CedAr FALLS CAre home lLittle London Road, Spalding PE11 2UA Tel: 01775 713233 Advert inside Back Cover OP D PD YA

goSBerton hoUSe CAre home l11 Westhorpe Road, Gosberton, Spalding PE11 4EWTel: 01775 840581 Advert adjacent OP PD YA

hoLBeACh And eASt eLLoe hoSpitAL trUSt Boston Road North, Holbeach, Spalding, Lincolnshire PE12 8AQ Tel: 01406 422283 OP PD

hoVenden lLowgate, Fleet, Spalding PE12 8LPTel: 01406 423037 PD YA

Spalding care homes with nursing

01775 840581

NURSING AND RESIDENTIAL HOME

CQC 3 Star Rated

A large Georgian House with luxurious extension set in landscaped grounds in the heart of this attractive village, offering Nursing, Residential, Convalescent, Palliative and Terminal care for those aged 50 and over in a variety of accommodation including single rooms with large en-suite facilities. We now have a “pre-bookable” Respite suite, with bedroom, sitting area and en-suite wet room. To view the suite or for further enquiries regarding availability please call and ask for Sandra.

G osberton House Care Home

Westhorpe Road, Gosberton, Spalding, Lincolnshire PE11 4EW [email protected] • www.gosbertonhouse.co.uk

BRACEBOROUGH HALLR E T I R E M E N T H O M E • Highlytrained&skilledcarestaff• Accommodationfor24residents• Medicalcare• 2lounges• Conservatorywithviewstobeautiful

gardens• Tasty&Nutritiousmealsprovided

suitingalldietryrequirements• Regularactivities&entertainment• CQCApproved

Braceborough Hall, Church Lane, Stamford, Lincolnshire, PE9 4NT

Telephone: 01778 560649



77


Service User Bands



horSegAte, 25Deeping St James, Peterborough PE6 8ENTel: 01778 347037 LDA SI

LAUreLS, the 45 High Street, Market Deeping PE6 8ED Tel: 01778 344414 OP D PD

mAnor CoUrt72 Church Street, Market Deeping PE6 8AL Tel: 01778 343617 LDA SI

mAnor hoUSe, the72 Church Street, Market Deeping PE6 8ALTel: 01778 343768 LDA SI

QU’AppeLLe CAre homeHarrington Street, Bourne PE10 9HA Tel: 01778 422932 OP D PD SI

ABBey CoUrt CAre homeFalcon Way, Bourne, Peterborough PE10 0GTTel: 01778 391390 OP

CedArS, the lChurch Walk, South Street, Bourne PE10 9UQTel: 01778 421555 Advert page 60 OP D PD

hoLLAnd hoUSe nUrSing home 35 Church Street, Market Deeping, Peterborough PE6 8ANTel: 01778 345677 OP

priory CoUrt nUrSing home Priory Road, Stamford PE9 2EU Tel: 01780 766130 OP PD YA

red hoUSe nUrSing home, the11 Emlyns Street, Stamford PE9 1QPTel: 01780 766261Advert adjacent OP

wood grAnge CAre home Westminster Lane, West Road, Bourne PE10 9TUTel: 01778 752570 Advert page 60 OP D PD MH YA

tALLington CAre home Main Road, Tallington, Stamford PE9 4RPTel: 01780 740314 OP D

towngAte eASt, 20Market Deeping PE6 8DRTel: 01778 342091 OP D PD LDA MH SI YA

whiteFriArS lSt. George’s Avenue, Stamford PE9 1UFTel: 01780 765434 Advert inside Front Cover OP D

wiLLowS, the 74 Station Street, Rippingale, Bourne PE10 0SXTel: 01778 440773 OP D

yew tree reSidentiAL CAre home l60 Main Road, Dowsby, Bourne PE10 0TLTel: 01778 440247 OP D

Stamford care homes continued

Stamford care homes with nursing

The Red HouseNursing Home

Tel: 01780 766261 Email: [email protected]

For more information contact Kate Smith or Marc Devanny

We are a small, friendly &

professional home delivering the best quality of care, 24

hours a day.

“

“

Our staff are highly motivated and continually receive up to date training in order to provide an excellent service, in a homely and safe environment. We have a holistic approach to care and involve our clients and their families in making decisions, in order to meet our clients needs. We also specialise in respite care enabling you to get a bite-sized view of what we provide. If you feel that a family member would benefit from our dignified and professional service, please feel free to come and view our home.

Burghley house




index Advertisers are in bold

1-2-1 Community Care 21

AAbbey Court Care Home 77

Abbeygate Community Care 21

Abbeygate rest home 27, 73

Abbeygate retirement home 73

Action Homecare 21

Adderley Care Home with Nursing 76

Adderley House Ltd 27

Adderley Residential Home 73

Adults Supporting Adults 27

Age UK Boston & South Holland 27

Age UK Kesteven 27

Age Uk Lincoln 21, 27

Age Uk Spalding district 27

Alderson House 65

Allied Healthcare Group 21

Allways Care Community Support Agency 21

Altham Court Residential and Nursing Home 65

Ambassador Homecare Limited 21

Ambitions Personnel Care 21

An Caladh House 63

An Darach Care 21

An Darach House 68

Anton House 73

Apple Court inside front cover

Ashby Court 70

Ashdene Care Home 72

Ashfield Lodge 73

Ashley Court, 1 63

Ashridge 27, 55

Ashtree house 65

Ashwood Nursing Home 76

Aspen Lodge Care home 71

Autism Care Community Services 21

Avery Lodge 61

Avery healthcare 60

Ayo-Layo Care Services 21

Ayrshire House 61

BBalderton Resource Centre 28

Bancroft Residential Home Ltd, The 73

Bank House Care Home 73

Barchester 60

Barn, The 72

Bassingham Care Centre 68, 69

Bay Lodge 73

Beckfield House Residential Home 28, 68

Beckside 69

Beech Lodge - mablethorpe (Linkage) 70

Beech Lodge Nursing Home 76

Beeches, The 21, 65

Belisana Road, 14 73

Belton Lodge Nursing Home 61

Belvoir Home Care Home 61

Bernadette house 28, 63

Bert Boyden Centre 28

Birchwood Retirement Home 61

Black Prince Avenue, 92 76

Blair House 28, 73

Blenheim Care Centre 28, 59

Bluebird Care (Peterborough & Rutland) 21

Bluebird Care Lincoln 21

Blythe House 67

Blyton Court 59

Boulevard House 65

Boultham Park 21

Boultham park house 63

Bourne (Mencap Housing and Support) 21

Braceborough hall retirement home 76

Bramhall Residential Home 28, 62

Bramley Road, 36 76

Brantley manor Care home 28, 63

Broadgate Lane, 32a 76

Broughton House and College 68

Bspoke Social Care 21

Brun Lea Care 73

Bungalow Retirement Home, The 74

Bunkers Hill Care Home 65

Butterflies Care & Support Ltd 21

Byards Keep 72

Byron House 70

CCamphill Communities 28

Canwick Court Care Centre 28, 63

Canwick House Care Home 68

Capricorn Cottage 28, 74

Care 4 U Services Ltd 21

Care Choices helpline 10, 25, 57, 64

Care Connect Homecare Services 21

Care First 21

Carewatch (Lincoln) 21

Casterton House Rest Home 28, 76

Castlegate House Residential Home 61

Cathedral Nursing Home 65

Caythorpe Homecare Services 21

Caythorpe residential home 28, 61

Cedar Falls Care home 76

Cedar House 74

Cedars, the 77

Chandos house 61

Charisma Services 21

Charlotte Rose House 70

Chater Lodge Care home 60


index continued Advertisers are in bold

Cherry Tree Lodge Nursing Home (Lincoln) 65

Cherry Tree Lodge (Sleaford) 72

Chesterfield House 69

Chestnut House 57

Chestnuts Retirement Home 72

Chevington house 76

Cheyne house Care home 59

Chimneys Care Home, The 65

Church Street, 38 74

Clarence House and The Granary 62

Clarriots Home Care Ltd 21

Community Options 21

Community Support Services 21

Cornward Limited 21

Cottage, The 72

Cottage Residential Home, The 28, 68

Country Court Homecare Services 21

Country Support Ltd 24

County Care Homecare Services Limited 21

Courtlands Lodge 69

Craegmoor Supporting You in Lincolnshire 21

Cree Centre (Grantham & District Mencap) 28

Croft, The 72

Croft Care group 58

ddesboro house (Linkage) 70

digby Court 28, 76

Dimensions Lincoln Domiciliary Care Office 21

direct personnel Agency Ltd 21

Disability Lincolnshire 21

doulton Court Care home 65, 67

Drovers Call 59

dunsford house (Linkage) 70

eEagle Nursing Home 69

eagle wood 41

Eastholme Care Home 65

Eastwood Lodge 62

eccleshare Court (LACe) 65

Eliot House 28, 59

elms Care home, the 67

Elmwood House Nursing Home 55

Enara Care Connect 23

Enara Caythorpe Home Care 23

Enara County Care 23

eresby hall 28, 70

ermine house 28, 63

FFairview Farm 61

Farmhouse, The 72

Ferndene Care Home 59

Field House 28, 74

Fir Close 65

Firstpoint Homecare 23

Five Bells Residential Care Home 28, 72

Focusability Support and Care Services 23

Forget Me Not Day Centre 28

Fosse house 63

Fotherby House 28, 65

Fountains Care Centre, the 67

Four Seasons health Care 32

Foxby Court 28, 57

Foxby Hill Care Home 23, 28, 59

Frampton house residential Care home 55

Franklin’s Lodge 55

gGables, The 66

Gables Manor 59

Gardens Residential Home, The 55

Genesis Residential Home 74

Georgians (Boston) Ltd, The 55

gilder Care Ltd 23

Glebe House 67

Glengarriff House Nursing Home 68

Glentworth House 28

gosberton house Care home 76

Grantham and District Mencap 28

Grantham Learning Disability Service 23

Grantham Night Time Support Service 23

Greenacres Care Home (Caistor) 28, 67

Greenacres Care Home (Heckington) 28, 72

greenwood Care home 32

Greetwell House Nursing Home 65

gregory house 61

Grenoble Rest Home 28, 74

Grosvenor Hall Care Home 65

Grosvenor House 29

Grosvenor House Care Home 23, 57

Grove, The 29

Grove Care Centre, The 63

Grove Residential Care Home, The 62

hHadleigh Care 29

halcyon Care outside Back Cover

Hales Group Ltd - Bourne 23 - Lincoln 23

Harrow Street, 18 61

Harrowby Lodge Nursing Home 61



hartsholme house 29, 63

Harvest House Nursing Home 65

Haven Residential Home, The 66

Hawthorns, The 67

Heath Farm 29

Heatherlea House Residential Care Home 62

Helping Hand 23

Heritage Care 23

Hill House Care Home 68

Holbeach and East Elloe Hospital Trust 76

Holland House Nursing Home 29, 77

holly tree Lodge Care home 59

Holmleigh Care Home 29, 69

Holt, The 72

Home From Home Care Ltd 23

Home Instead Senior Care - Bourne 23 - Long Sutton 23

Homecare Helpline 23

homer Lodge Care Centre 65

Horsegate, 25 77

Housing 21 23

Housing and Support Solutions - Lincoln 23

Hovenden 76

Hovenden Resource Centre 29

Howards Court 23

Howson Care Centre 59

hunters Creek Care home 55

JJohnson Avenue, 21a & 21b 74

kKeal View 71

Keb House 29

kings Court nursing home 61

Kingsway Clayton House Residential Care Home 57

Kirk House 72

Kirk House Home from Home Care 29

LLACe housing Association 5, 29

Laughton Croft Care home with nursing 59

Laurels Nursing Home, The 68

Laurels, The (Holton Cum Beckering) 29

Laurels, The (Market Deeping) 77

Libertas 23

Limes Care Home, The 72

Lincoln (Megacare Limited) Homecare DCA 23

Lincoln (Megacare Limited) Nursury Agency 23

Lincolnshire Care Association (LinCA) 50

Lincolnshire County Council Customer Service Centre 23

Lincolnshire County Council Home Support OP West 23

Lincolnshire County Council Sleaford South West OP 23

Lincolnshire County Council, Spalding South LD 23

Lincolnshire Domiciliary Care Branch 23

Lincolnshire Social Services (Horncastle) 23

Lincolnshire Social Services LD (Boston) 23

Lincolnshire Social Services LD (Gainsborough) 23

Lincolnshire Social Services LD (Lincoln West) 23

Lincolnshire Social Services LD (Louth) 24

Lindum Park House Care Home 63

Link House 66

Linkage Community trust 29

Linkage Community Trust, Community Support Services 24

Little Brocklesby Home Care 24

Little Brocklesby House 29, 67

Livingstone Court (Linkage) 66

mMablethorpe Day Centre 29

Madeira House 67

Making Space Lincolnshire Domiciliary Care Service 24

manor Care Centre 29, 71

Manor Court 77

Manor Gate Care Home 29, 55

Manor House, The 77

Manor Nursing Home, The 59

Manor Residential Home, The 57

Martin Hall Nursing Home 73

Mayfield Residential Home 74

Meadows Court Care Home 71

meadows edge 55

Meadows Sands Care Home 29, 71

Mears Care 24

Melody Lodge 71

Mencap – Peterborough Domiciliary Care Agency 24

Middlefield House Nursing Home 59

Millfield House 61

Minster Court Limited 24

Minstrels Residential Home, The 55

Miramar Nursing Home 67

Monks Dyke Road, 54 66

Monks Dyke Road, 56 66

monson retirement home 63

my Care 69

myChoicemyCare 7

nNamron Care Provider Ltd 24



Navigation Support & Care Services Ltd 25, 29

neale Court Care home (LACe) 69

Nene Lodge Retirement Home 74

Netherlands 62

nettleton manor nursing home 68

Newhaven Residential Home 29, 66

newton house Care home 61

nightingale house Care Centre 62

NPSL Trading as Allied Healthcare - Gainsborough 25 - Grantham 25 - Spalding 25

North Hykeham Day Centre 29

North Lincs Council 29

North Warren House 29, 57

Norwood 29

Noss Mayo Residential Home 71

Nutten Stoven Residential Home 74

oOak House Business Centre 25

oak Lodge (Linkage) 66

Oakdene Care Home 73

old hall, the (Billingborough) 72

Old Hall, The (Fiskerton) 67

Old Hall Residential Care Home, The (Halton Holegate) 29, 71

Old Mill Park, 25 66

old rectory, the (Saxilby) 29, 57

Old Rectory, The (Stickney) 29, 55

Olsen Court (Carewatch) 25

One to One Homecare (UK) Limited 25

Orby House 71

Orchard House Care Home 29, 67

orders of St John Care trust, the inside Front Cover

Owls Barn 57

pPaddocks, The 72

palms, the (Linkage) 71

patchett Lodge 29, 74

pearlcare 64

Phoenix Care Centre 29, 71

pJ Care 41

Polesworth 29

poplars, the 29, 67

Prestige Nursing (Sleaford) 25

Priory Court Nursing Home 77

prospect house (Linkage) 71

Purely Care 25

QQu’Appelle Care Home 25, 77

Qu’Appelle Residential Care Home 29

rralphland Care home 55

Rayleigh House 71

red house nursing home, the 77

Redcote House Residential Care Home 63

Redcote Residential Home 57

Ridgeway Care Centre 63

riverside (Linkage) 66

Rosecroft 29

Rosslyn Care Home 71

Roxholm Hall Care Centre 72

Royal Mencap Society 25

ruckland Court Care home (LACe) 63

Russell Green Care Home 62

SSaga Homecare - Gainsborough 25 - Grantham 25 - Spalding 25

Sampson house (Linkage) 63

Sandbeck House Residential Home 71

Sandpiper Care home 67

Saxilby House 67

Scope Inclusion Lincolnshire 25

Scorer Street, 122 63

Scremby Grange 71

Sea Breezes 29

Seabreezes Residential Home 71

Seacroft Court Nursing Home 71

Seathorne Court residential home 71

Seaton house (Linkage) 66

Select Care 25

Sense East - The Hammond Centre 25, 29

Service and Care UK Ltd 25

Sevacare 25

Skegness Day Centre 30

Skirbeck Court 30, 55

Spencers Lodge (Specialist College) 71

South Farm Residential Home 66

South Wold Nursing Home 62

Southernwood house 25, 74

Southfield house 74

St Andrew’s Nursing and Care Home 73

St Claire’s Nursing Home 65

St Edmund’s Nursing Home 61

St John’s Care Home 74

St John’s Nursing Home 55

St Luke’s Nursing Home 68

St Michael’s 69

St Oggs 57

St Paul’s Care Home 69

Stewton House 67

Stonehaven 74

Stones Place 63

Sue Ryder 25

Suillean House 72



Summerfield Rest Home 30, 66

Sunnyview 30

Sunny View Home Care 25

Sutton Lodge Home Support 25

Sutton Lodge Nursing & Residential Care Home 67

Swallow Lodge 63

Swallowdale (Linkage) 66

Sycamores, the (Linkage) 66

Syne Hills Care Home Ltd 71

tTallington Care Home 30, 77

Tamar House 63

tanglewood Care home 62

tanglewood Care homes inside Back Cover

tanglewood Sandpiper 30

tanglewood Village at Cedar Falls inside back cover

Thera East 25

Thera East Anglia 25

Thera East Midlands 25

Thera North 25

Thera South West 25

Thera West 25

Thorpe Hall (Sue Ryder) 30

Tigh Allene 63

Tigh Bruadair 57

toray pines Care home 62

Towngate East, 20 77

VVauxhall Court Care Home 55

Victoria House Residential Home 66

Village Farm 73

Voyage (DCA) (Lincs) 25

Voyage 1 Limited 25

wWainfleet 71

Walnut Care at Home 25

Water Gate, 18 74

Waterloo House 68

Waverley 66

Welbourn Hall Nursing Home 69

Welbourn Manor Care Centre 69

Welham House 71

wellbeing Care group 75

West Dean Care Home 63

Westcotes Residential Care Home 71

Westerley Residential Home for the Elderly 62

Westfield Care Home 55

White Gables 69

white gables Care home 30, 55

whitefriars 30, 77

Willan House 30, 68

willoughby grange Care home 55

Willoughby House 66

Willow Court 30, 65

Willows, The 30, 77

Wispington House 30, 57

Witham Valley Care Group DCA 25

Wolds Care Centre, The 67

wood grange Care home 30, 77

Woodlands Court Care Home 55

Woodside Care Home 71

woodview Care home 69

Wyngate Residential Care Home 30, 67

yYew Tree Residential Care Home 77

York House 73

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the listings. Care Choices Limited does not endorse or support any particular institution included in the Directory. © 2013 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited.

iSBn978-1-909048-72-0

ref. no: 4001/Lincolnshire5/1013. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from Lincolnshire County Council.

published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770.

publisher: Robert Chamberlain. Associate publisher: Matthew Tingey.

head of editorial: Emma Morriss. editor: Alistair Robertson. editorial Assistant: Rebecca Northfield.

group Sales manager: David Werthmann. regional team manager: Russell Marsh. Business development manager: Paul Leahy.

Senior Sales executives: Elaine Bartlett, Debbie Feetham. Sales executives: Donna Hall, Rachel Joseph, Vanessa Ryder.

production manager: Lisa Werthmann. Assistant production manager: Jamie Harvey.

production designer: Nick Cade. Creative Artworker: Holly Cornell.

Lincs Care.indd 1 30/07/2012 15:32

Halcyon Care has been established since 1989. It is a family owned company providingresidential, nursing and dementia care. We pride ourselves in delivering care whichfocuses on the resident as an individual and recognises their unique characteristics,lifestyle preferences and care needs.

a t e a m t h a t r e a l l y c a r e s

halcyon Care

the Fountains Care Centre Church Lane, Tetney, Near Grimsby DN36 5JX45 nursing and personal care beds, people with dementia& 5 physical disability beds

Tel: 01472 210 456 tetneYEmail: [email protected]

homer lodge Care Centre

23 – 28 Monson Street, Lincoln LN5 7RZ47 nursing and personal care beds

Tel: 01522 530 108 LinCoLnEmail: [email protected]

manor Care Centre

East Kirkby, Near Spilsby PE23 4DB41 personal beds including people with mental health problems

Tel: 01790 763 381 east KirKbYEmail: [email protected]

nightingale house Care Centre

Main Road, Bucknall, Woodhall Spa LN10 5DT45 nursing and personal care beds & 6 physical disability beds

Tel: 01526 388261 bUCKnaLLEmail: [email protected]

A team that really cares choosing a care homefor yourself, a close relative or a friend is one of themost difficult decisions you have to make...We understand this, so why not visit for a few hours,the day or spend a week with us? Visitors are welcomeat any time and residents are able to personalisetheir room.

Self funding and local authority funded clients welcome.

Services delivered in homely environments with up to date facilities

• Nurse on-duty 24 hours a day• GP visits to our homes• Visiting Chiropodist and Hairdresser• Respite and day care• Home cooked meals and a wide range of social activities• Special care for mental health-related problems• En-suite rooms

www. halcyon - care .co.uk

Lincolnshire Care Services Directory 2013/14

Documents

Transcript of Lincolnshire Care Services Directory 2013/14