Enterprise workforce management platform powered by beacons

We make it simple for businesses to find, interact with, and optimize their staff and assets in the physical world

MISSION

Not knowing exactly where your staff and assets are located

PROBLEM 1

Results in: • poor utilization of resources • increased operational risk • weak accountability

Inability to create mobile interactions and processes at the right time and place

Results in: • rework and duplication of tasks • reduced productivity • inaccurate information capture

PROBLEM 2

Inability to make business decisions based on complete and accurate data

Results in: • flawed investments in resources • restricted operational improvement • higher litigation and safety risks

PROBLEM 3

SOLUTION

Enterprise cloud platform that uses the latest location technology to manage workforces and assets

Mobile AppsMobile apps for

employees in facilities management, security

and health. SDK for existing apps.

Web appWeb app to manage

employees, setup interactions and analyze your people and assets

Cloud APICloud API to handle

historical and real-time location data and trigger

mobile interactions based on location

THE PRODUCT

PRUDUCT SCREENSHOTS

TARGET INDUSTRIES

Cleaning Security Health Mining Logistics

Established product

Established product

Evolving product

Evolving product

Evolving product

INDUSTRY BASED VALUE PROPOSITION

SECURITYImprove incident

reporting accuracy & defensibility

HEALTH

MINING

LOGISTICS

Strong, repeatable value proposition across enterprise verticals

Mitigate Risk Reduce Cost Improve Sales & Service

Increase efficiency and optimize

staffing and routing

Systematic reporting on service levels,

discrete safety alerts

Increase speed to care, rapidly locate patients

and assets

Increase staff efficiency, improve

asset utilization

Improve patient experience and quality

of care

Locate workers in hazardous environments,

safety notifications on site

Eliminate “check-in/out” processes, remove paper and re-work

Improve safety record and audit history

Monitor inventory quality and access during transport

Reduce inventory leakage and optimize

distribution routes

Improve transparency to the sender and

receiver across distribution cycle

Security personnel

CASE STUDY: SECURITY SERVICES AS PERFORMED TODAY

Managers Head Office• Paper tick sheets and records • No systematic view of priorities • Rely on phone calls to report

issues to management • Insufficient accountability

without heavy supervision

• Don’t know who is where and when • No view of incomplete rounds or

activity • Unable to manage staff effectively • Reactive to new issues and

incidents

• Cannot identify under-performing personnel and processes

• Absorb significant safety and litigation risks

• Fail to demonstrate service to clients and prospects

CASE STUDY: SECURITY SERVICES WITH LIGHTHOUSE.IO

Managers Head Office• Receive triggered information

and workflow based on location • Report issues on location • Minimized rework and calls to

management

• Use live maps and rules engine to manage operations

• Systematically identify underperformance, use data to optimize processes and resources

• Use detailed operational data to refine investments, lower costs and increase margin

• Reduce risk and insurance liabilities with systematic reporting

Security personnel

PRICING

Active users Monthly feeCost per user

Cost per user is tiered and dependent on usage type. Further pricing details contained within industry brochures.

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CLIENTS

Trusted by leading US and Australian enterprises

CASE STUDIES

THE OBJECTIVES

In 2014, Spotless partnered with the Lighthouse.io team to deploy a customised workforce management solution powered by beacons.

The objectives included:

1. Reduce slip and fall litigation claims in cleaning through evidence based data 2. Use data to improve utilisation and productivity of workers 3. Improve service delivery through real-time reporting on KPI’s 4. Eliminate inefficient paper based processes e.g. audits, task lists and incident

reports 5. Increase new contract conversion rate through inclusion of technology solution

THE SOLUTION

Employee app Beacons Web console• iOS and Android • Login and time tracking • Listen for beacon signals and

record enter and exit events • Notify supervisors when KPI’s

missed • Task lists, incident reports,

audits and messaging

• Over 1,000 Bluetooth Low Energy beacons deployed across shopping centres and airports

• Cost of $30 per unit / 5 year battery life

• Web based console to manage locations, zones and employees

• Detailed KPI dashboard, visit reports, real-time mapping, heat mapping, task data, audit data and incident reports

• Read-only access for clients

THE SOLUTION

RETURN ON INVESTMENT

Based on analysis from 2 pilot locations (large shopping malls). At the conclusion of the pilot, Spotless agreed to implement Lighthouse.io at 30 shopping malls across Australia

Over-servicing New winsMissed areas

Average over-servicing of contract requirements

Proportion of areas that miss scheduled clean

2 major contracts won due to inclusion of

lighthouse.io

1.5X 48% 2

TESTIMONIAL

“Lighthouse.io offers an innovative way of reducing business risk and the data it creates provides a

unique opportunity to understand and optimize the way we conduct our business,”

- Spotless Business Improvement Manager, Kristian McPherson

THE SALES OPPORTUNITY

Setup and custom development

Potential monthly fees

Current monthly fees

Assumes rollout to 50 sites with avg of 10 employees per site

$300k $3.6k $30k

Deployment and custom development to meet

client’s specific requirements

60 user licenses at $60 per user

THE OBJECTIVES

In early 2016, St John of God partnered with Lighthouse.io to pilot a mobile messaging and asset tracking solution powered by beacon technology at Murdoch Hospital in Perth, Australia.

The objectives included:

1. Improve the speed and effectiveness of traditional paging communications 2. Reduce operating procedure wait times through faster locating of equipment 3. Improve doctor utilisation through faster locating of patients 4. Reduce operating costs through better utilisation of resources 5. Better understand patient wait times and flows through the hospital

THE SAVINGS OPPORTUNITY

• Approximately $2,500 p/hour to run an operating theatre

• Each staff member spends at least 15 minutes p/day looking for equipment while theatre waits

• If we can reduce this to 5 minutes p/day across 40 staff it equates to a cost saving of $16,666 p/day at a single hospital

THE SOLUTION

Employee app Beacons + WiFI Web console• iOS and Android • Listen for beacon signals and

record enter and exit events • Search for and locate patients

and assets • Real time messaging and

requests to replace traditional paging system

• 150 fixed Bluetooth beacons • 70 asset tracking beacons • 24 wrist band beacons • 20 Raspberry Pi WiFi receivers

to help track assets

• Web based console to manage locations, zones and employees

• Visit reports for assets • Live map showing real-time

location of equipment and assets

HOW IT WORKS

RESULTS

The pilot is still in progress however initial results looks promising. The messaging function improved the speed and context of requests for staff and initial data shows that time to locate equipment has reduced significantly. The

client has indicated that they would like to explore a broader roll out of the technology.

Further results to be supplied at completion of pilot.

HOW BEACONS WORK

BLE beacons

Devices that broadcast signals using Bluetooth Low Energy (BLE).

Smartphones that are nearby listen for these signals and deliver content and experiences.

TO USE BEACONS YOU NEED:

• Beacons deployed to locations

• Native smartphone application

• Bluetooth & Location services

• Management platform

What is the typical range?

50m

A beacon can be set to broadcast up to ~50m depending on the environment.

Events can be triggered when a device enters or exits this broadcast area.

ImmediateNearFar

How long do beacons last?

A beacon can be attached to any flat surface in almost any location and can last up to five years on a single battery.

0 5 years