Lift12 workshop conductor
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Erasme Digital innovation for administrations Education / Culture / Aging / Territories
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The co-design workshop animated at lift 12 : help us to imagine tools and services for ederly people in situation of social housing
Transcript of Lift12 workshop conductor
Erasme
Digital innovation for administrationsEducation / Culture / Aging / Territories
A Team of 13 people
Developpers, Users centric designers,
in a very rural area
Education
AgingCulture Territories
● Digital innovation for administrations● Watching emerging technologies● Co-design and open innovation● Trials and new services design● Dissemination
Host● European project within 4
countries (France, England, Italy, Spain)
● Imagine new tools and services for elderly people
○ Social housing ○ 65 years old and more○ Some dependant and
handicaps● Private and public resources
providers
Co-design workshops● Learn by doing● Involve user at the top of
the process● Make technical
prototypes and short-loop feedback
● Listen to what doesn't work and what is not said
● Anticipate conditions of success
Two specific neighbourhoodsLYON 9 – La Duchère
Major Housing Center Built in the Sixties,
Urban reorganization,Eco-development.
LA MULATIERE - Le ConfluentPopular districtUrban project
Old City Hall
Les Balanciers - 196539 flats65+ : 38 % families
L’Ecluse - 195066 flats65+ : 23% families
LA MULATIERE – Quartier du Confluent
L’ECLUSE
Nelson Mandela - 2011 80 flats,
½ for diseable people
Le Château - 1964293 flats
65+ : 22% families
La Barre 230 - 1963320 flats (next demolition)
LYON 9ème – La Duchère
Social Center
Goals of #lift12 workshop
● Help us to imagine services for ederly people in situation of social housing
● Share our work about co-design and tools
Needs Services
Resources
Tools
Relationnal synergy/animationPersonnal longterm
enrichmentEconomical model
Ideas
● Family● Medical and social support at
home● Institutions and Associations● Neighbours● Shops● Online ressources (Web2.0,
culture, etc)
1. It is difficult for me to buy my newspaper every day 2. Some of my neighbours do not have any family care in case of bad situation
1. A daily jogger registred online buy and bring the newspaper (england) : http://www.goodgym.org/ 2. A digital LED/Lamp system shows mutualy to neighbours if they are at home and how they feel (france) : PeerCare (MarkerCloke)
● Tablets● Internet of things (RFID)● Augmented reality● Collaborative work● ...
Co-design method
Use an emotional way to explore the real
needs, think without constraints and imagine
solutions
Identity of your character
Read the timeline, daily
schedule of your character and
modify it.
Needs
Draw the daily travelsIdentify positive /
negative experience (satisfied/ unsatisfied
needs)
Categories
Public presentation of the needs.
Together, we categorize
needs by family.
Bring needs or (positiv experience too) on the
panel of the family
Imagine ideasWrite on your paper
basic ideas of solutions related to these needs
Beware of the "forbiden
words" list● Internet● Connected/connection● File/folder● Any registred trademark or
technology
Are some web2.0 tools designed for seniors ?
And if objects could talk ?
If I could control distant photo frames
If we could contribute to a collective panel
http://groupzap.com/b/dkc2bv69965i/
If data could be centralised and actions automatized
http://ifttt.com/tasks/create
Other tools
ServicesRemix the groups by
family of needs.
Focus on one idea coming from precedent
step in each group
Try to imagine a complete service and its
condition of success
Conditions of success● Resources animation &
relational synergy● Personal long-term
enrichment● Pleasure and
ergonomic● Suitable economical
model and process
NeedsNeeds Services
Resources
Tools
Relationnal synergyPersonnal enrichment
Economical model
Ideas
Thank youPatrick [email protected] Johnatan [email protected] http://www.erasme.org
