Lifeguard - Concordia...08 09 CONCORDIA | Company Profile 2015 Company Profile 2015 | CONCORDIA 2009...

CAFMMEP

EnergyManagement

Call CentreRope

Access

Security

CAFM

MEP

Parking

Cleaning

Lifeguard

Fit-OutManagement

Landscaping

Intelligent | Precise | Efficient

Integrated Facility Management

02 03Concordiadubai.comConcordiadubai.com

CONCORDIACONCORDIA Company Profile || Company Profile

Contents

Executive Summary

About Us

Our History

The Concordia Way

Our Mission and Values

Our People

Health, Safety and Enviromental

Corporate Responsibility

International Quailty Standards

Compliance

Integrated Facilities Management

Technical Services

Soft Services

Security

Parking Managment

Energy Management

Facade Cleanng and Rope Access Services

Technology as an Enabler for Efficiency

Commercial Fit Out Management

Villa Maintenance

Commercial Services

Value Added Services

Page 05

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04 Concordiadubai.com

CONCORDIA | Company Profile

05Concordiadubai.com

CONCORDIA Company Profile |

Concordia provides high quality integrated facility

management services to over 20 million square feet of

commercial and residential properties. Concordia also

manages one of the largest pieces of privately owned

interconnected infrastructure around the world. Our

service delivery processes are built around accredited

International Standard frameworks of ISO, BSI, BICSc, ANSI

and ASHRI. This enables our dedicated 2000 strong team

to consistently deliver high quality, value added services

to our diverse range of customers.

Concordia currently service over 50 towers with our

innovative methods, efficient processes and high quality

operational delivery. We provide a full suite of in-house

services including MEP, Fit-Out Management: Cleaning and

Security, in addition to more specialised services such as

Building Mobilisation, Rope Access and Parking Management.

What sets us apart is our investment in people, advanced

technical capability, training standards and dedicated support

through our unique CAFM and first class customer service

infrastructure.

Concordia services touch the lives of over 150,000 people

every single day, 365 days a year. We see this as a privilege and

our team works hard to ensure that Concordia makes

a positive difference to every life that we touch.

Executive Summary

Making a di�erence everyday!

50+

Towersserviced

150,0002000

Membersof Sta�



Concordia is an output driven, customer focused, Integrated Facilities

Management Company with proven track record of adding serious value

to our customers business ecosystems.

Concordia consistently go above and beyond the call of duty to support our

customers by improving performance, efficiency and quality. We have earned

a reputation for helping our customers increase the value of their buildings.

Through our services we also help our clients to minimise energy impact

on the environment for the benefit of society as a whole.

Concordia is the industry leader with over 2,000 people managing more than

20,000,000 sqft of residential and commercial property, 24/7 365 days a year.

Concordia deliver high quality services throughout Dubai. Our investment in

people, superior technical capability and relevant skills set, use of dedicated

systems and management supports sets us apart from our competitors.

About Us

2,000 employees

20,000,000 sqft of property managed

$20 million, energy savings $$$$$$$$$$$$$$



IntelligentConcordia’s application of cutting edge technologies delivers volumes of quality management information. This provides

Concordia with a unique analytical perspective which we use to deliver and continuously improve our services, giving our

valued customers the most intelligent service solutions and delivery.

PreciseOur passion for accuracy enables Concordia to deliver consistent, high service delivery standards to all our customers.

Precision is a critical part of our service delivery model – for example, through the full adoption of mobile PPM PDA’s we

know, real time, when our technician’s arrive at a job, what they did, what parts they used and when they left.

EfficientEfficiency is driven and enabled by our intelligent and precise systems and our exceptional people. It is Concordia’s duty

to improve efficiency thereby adding value to our customer’s business eco-systems. Our results speak for themselves –

to date our energy efficiency drives have saved our customers over $20,000,000.

Intelligent - Precise - Efficient

08 09

CONCORDIACONCORDIA Company Profile 2015 || Company Profile 2015

2009 2008 2007

2012 2013 2014 2015 2016

20102011

Born on 27 July 2007

Started life with 20 highly skilled FM professionals with a desire to create something amazing

State of the art maintenance standards: ASHEA, ANSi, BSi

Implements CAFM System

Wins 1st Commercial Tower.

Implements Quality Standards

– first in MENA Region

Adds further Standards:

ISO 9001, ISO 14001, OSHAS 18001

Wins 10th Tower

Delivers services outside JLT with contract wins: Business Bay, JAFZA, DIFC and Dubailand

Signs 1st Office Contract

Wins 1st Contract in Business Bay

Launches in-house security and cleaning teams

1st Contract win in JAFZA

Launches Rope Access Services

Completes PDA project

1st FM Company in MENA to deliverall PPMs through mobile devices

Concordia reaches 1000 staff

Signs 500th Office Contract

Automated commerical drawing software managing 1,000+ clients per year

Becomes Dubai’s largest independent parking operator with over 65,000 bays

Over 20,000,000 sqft of

Assets under our management

Implemented Working PermitManagement - reducing issuing

time from 20 - 3 minutes

Achieves $20 million cumulative

energy saving wins for clients

1st company to win and deliver energy management

Concordia staff numbers crossthe 2000 mark

Branding & QR Coding for assetlabelling introduced

Concordia largest independent FM Provider in Business Bay

Introduction of external security, lifeguardand landscaping services.

Launches Parking app - 1st FM

Company to have MPOS

Wins 50th Tower

ISO 9001

ISO 9001

QU

ALI

TY A

SSURANCE MANAGEMEN

T

ISO 14001

ISO 18001

OCC

UPATIONAL HEALTH & SAFETY

ISO 18001

ISO 14001

ENVI

RONMENTAL MANAGEM

ENT

Implements EDA, reducing

printing by 79%

Manpower utilisation improved by 74%

Achieves cumulative savings

of AED 5 million for clients

Launches Parking

- covering 26,000 bays Management Services

08 09www.concordiadubai.comwww.concordiadubai.com

Our History

10 11Concordiadubai.comConcordiadubai.com

CONCORDIACONCORDIA Company Profile || Company Profile

OMAN

ABU DHABI SHARJAH

Sheikh Zayed Road

Al Khail Road

Business Bay

Al Barari

ARABIAN GULF

Dubai Creek

Media Production Zone

Jumeirah Village Circle

Jumeirah Park

JLT

Jebel Ali

Dubai Marina

Tecom

Palm Jumeirah

Jumeirah VillageTriangle

Dubai: The Concordia Way



Mission Statement To be the leading integrated facilities management service provider for the Middle East recognised for: High quality

Innovation – Reliable and Efficient Service – Dedicated Management and Support Resources – Best Practice

Business Processes.

Our Values Concordia’s passion for our people drives our services delivery and binds our 3 core values together.

TeamworkThe very best solutions come from our dedicated team working closely and openly with our colleagues, clients and key

strategic partners. Effective teamwork requires strong and stable partnerships, respect, sharing and flexibility.

LeadershipAt Concordia, our service leadership is defined by our courage, achievement and integrity. Our leadership inspires and motivates

others to push the boundaries of what is possible.

ExcellenceDelivering what we promise, when we promise it! Exceeding our clients expectations and consistently achieving excellence

through our agility, innovation and best practice. Committed to supporting and adding value for our customers drives

everything we do.

Mission and Values

Leadership

ExcellenceTeamwork

Pass

ion For

People

Concordia: One team delivering consistently high standards of service excellence to over 150,000 people every single day



We are Concordia:Our People are our Business

Investing in our people with opportunities for career progression for every staff memberInvesting in our people with opportunities for career progression for every staff member

44Investing in people

55Accomodation with gyms, laundry rooms, kitchens, recreational facilities and the largest outdoor cinema screenAccomodation with gyms, laundry rooms, kitchens, recreational facilities and the largest outdoor cinema screen

Facilities

22Training programmes, tool box talks andfast track career management schemesTraining programmes, tool box talks andfast track career management schemes Training

11Diversity

33Rewards and RecognitionSchemes. Valuing our people.Rewards and RecognitionSchemes. Valuing our people.

Value

Staff from over 40 countriesStaff from over 40 countries




Facilities


11Diversity


Value





Facilities


11Diversity


Value





Facilities


11Diversity


Value





Facilities


11Diversity


Value


Building a great future

A company rich and diverse in cultures of over 40 countries,

we invest in our people through training programmes such

as: tool box talks, fast track career management schemes

and other specialist courses.

We recognise and reward contribution with ‘Employee

of the Month’ and ‘Winning Business - Recognition &

Reward Scheme’ - empowering all staff to get involved

in the growth of the business and being recognised

for their contribution.

We understand that channelling our resources effectively

and harnessing the talents of our people not only achieves

the organisation’s goals but also creates an environment

in which our people can grow and develop.

It’s about celebrating success!



Corporate Responsibility

Health and Safety is at the heart of everything we do.

Concordia is proud to be ISO 9001, ISO 14001 and OSHAS 18001 certified.

Our process, procedures, systems and continuous training ensures that our employees carry

out their daily activities with the correct precautions and safety measures that implement

not only best practice but also compliance with internationally recognized safety codes

and standards.

We conduct our operations through efficient use of materials and energy, with minimum

waste and harm to the environment.

We adopt an extensive inspection schedule with our strong HSEQ team, across all service

areas, to ensure the safety of staff and customers alike. Our transparency results in potential

risks being identified and resolved quickly.

Health, Safety and Environmental

Concordia is committed to operating in a socially responsible manner.

We follow a corporate governance standard that promotes integrity, transparency

and accountability in order to protect and enhance Concordia’s value to stakeholders

and the long-term success of the company.

Our integrity is crucial to our business. Concordia is committed to high standards of professional

conduct, and of ethical and fair business dealings with our employees, stakeholders and third

parties. Our Compliance Code and compliances structure adherence to our code of ethics.

ISO 9001

ISO 9001Q

UA

LITY

A

SSURANCE MANAGEMEN

T

ISO 14001

ISO 18001

OCC

UPA

TIONAL HEALTH & SAFETY

OHSAS 18001

ISO 14001

ENVI

RONMENTAL MANAGEM

ENT



Compliance of Community Rules is a unique and vital

service that Concordia provides.

The purpose of the Community Rules compliance team

is to promote a comfortable safe living environment for

all Community stakeholders and users. Concordia carries

out this function through enforcement of Rules, Policies,

Procedures and other related Controls as per UAE Laws,

we firmly believe that enforcing community rules, not only

promotes safe and healthy living, but also increases the

value of assets within the community.

Our service delivery processes are built around the

accredited International Standard frameworks of ISO, BSI,

BICSc, ANSI and ASHRI.

This enables our extensive teams to consistently deliver high

quality, high value services, adding value to our customers’

business eco-systems.

International Quailty Standards

Compliance

ISO 9001

ISO 9001

QU

ALI

TY A

SSURANCE MANAGEMEN

T

ISO 14001

ISO 18001

OCC

UPA

TIONAL HEALTH & SAFETY

OHSAS 18001

ISO 14001

ENVI

RONMENTAL MANAGEM

ENT

BICSc BICSc are the world leader for cleaning

training and quality standards.

ASHRAEAmerican Society of

Heating, Refrigerating and Air-Conditioning Engineers) we have

used for HVAC System – ASHREA are the lead quality benchmark for

HVAC

ANSIAmerican National Standards Institutes

is the world leader we have used

for Civil works

ISO ISO are the world

leader for quality and environmental process

standards

BSIBSI (British Standards

Institutions) is the world leader for

service delivery quality standard pertainingto Electrical Systems.

As always Concordia leads from the front – our team

is proud to be the first private company to create and

implement a management process for abandoned vehicles,

as well as being the first and only provider of biodegradable

dog wastebag stations in a Community.

Our team continually finds innovative sustainable solutions

that really make a difference to the large communities that

we control.

COMPLIANCEPOLICY

ORGANIZATON

BACKUPMANAGEMENT

DA

TAAUDITORS

GOVERNANCE

SYST

EM

RULESPROCESS

AUDIT

CONTROLBUSINESS

POLICY FIN

DIN

GS

INFORMATION

ACCESS

COMPUTER

REGULATIONS

PASSWORD

PENETRATION

STANDARDS

RECOVERY CONTINUITY

SCOPE

REPORT

EXTERNAL

LAW

S

MEETING

PRACTICES

STRATEGY

FINANCIAL

PROCEDURES

RISK

SECURITY

Integrated Facility Management Services



The Concordia Way

Concordia’s integrated facilities management model is driven by our highly trained customer focused staff, innovative systems,

international quality standards and a drive for excellence. Having Concordia as the one point of contact to manage your

service requirements, improves efficiency, drives quality standards and reduces our clients operating costs. Our focused

approach has saved our customers over USD $20,000,000 to date.

Concordia provides integrated facilities management services to over 50 buildings, 20,000,000 sq feet of residential

and commercial property assets, 500 offices, 40,000 parking bays, 3 lakes, Dubai’s largest open park, and Villa communities.

Concordia are on the cutting edge of integrated facilities management service delivery in Dubai. Our service delivery teams

support each other by quickly sharing information and reporting observations and occurrences.

Our exacting integrated service delivery is supported by the strong international benchmark service delivery framework

standards of BICSc (The British Institute of Cleaning Science), ASHRAE (American Society of Heating, Refrigerating and Air-

Conditioning Engineers), BSi (British Standards Institute) and ANSI (American National Standards Institute). Concordia also

holds certification for : ISO 9001, ISO 14001 (International Standardisation Organisation) and OSHAS 18001 (Occupational

Health & Safety Advisory Service).

To ensure the highest service delivery standards, as well as the most efficient cost base, Concordia delivers as many services

as possible in-house.

This includes:

• Facilitiesmanagementservices

• Buildinghandoverservices

• Commercialmobilisationservices

• Energymanagement(includingenergyperformancecontracting)

• Specialistsuppliermanagement

• 24/7ServiceCentre

• ComputerAidedFacilitiesManagement(CAFM)system

• OnsiteCoordinationandsupport

• Monitoring&Reporting

• Health,SafetyandEnvironment(HSE)Support

Parking

Rope Access

Integrated Facilities Management



Delivering Short Term Solutions and Long Term Asset Value

Our technical service delivery is aligned with strong international benchmark service delivery framework standards of ASHRAE,

bsi and ANSI. Concordia’s highly skilled team of engineers and technicians are supported by cutting edge technology that

streamlines administration, reducing spare parts delivery time, thereby allowing them to spend more time maintaining

and caring for our customers assets.

Planned Preventative Maintenance (PPM) tasks, Reactive tasks and the ordering of spare parts, are all efficiently managed

through our customised mobile GPS enabled Smart devices. Our approach improves transparency and efficiency, drives

service standards, and delivers critical management information to our team and client at the touch of a button.

Concordia technical services include:

• HVACequipment

• Electrical

• PlumbingandDrainage

• CoordinationwithSpecialistSubcontractors

• SpecialisedSystemMonitoring

• Co-ordination&Management

• BuildingManagementSystemmonitoringandoperation

• Minorcivil&buildingimprovementWorks

• MobileReactiveServices24/7

Technical Services



Because First Impressions do Count!

Concordia are proud to be one of the first BICSc (British Institute of Cleaning Sciences) accredited companies in the Middle

East and ISO certified for quality management. We understand that appearances matter so work tirelessly towards keeping

the properties that we manage shining!

Concordia’s high quality, targeted cleaning services enhances the aesthetic appearance of a building as well as protecting

assets from aging quickly thereby ensuring a high quality, fresh experience, for all building users.

Our highly trained and customer focused team, use the right materials, equipment and chemicals to preserve assets,

realise cost efficiencies and provide a safe environment for all residents.

We offer a comprehensive range of internal and external cleaning and hygiene services, including:

• WaterTankCleaning Housekeepingduties

• FacadeCleaning Externalcleaning

• CarParkCleaning Windowcleaning

• DeepCleanSolutions Infrastructurecleaning

Our attention to details means we get it right first time.

Soft Services



Concordia provides Security Services to residential and commercial developments ensuring safe secure communities

and working environments for residents, employees and visitors alike.

Carrying out structured and regular inspections along with risk assessments and audits to ensure our clients receive the

ultimate care and have peace of mind. We advise on elements that need enhancement to improve operations and security

for our clients.

Concordia implement the best Processes and Practices in our security operation and are ISO compliant – ISO 9001:2008

certification for Quality Management and OHSAS 18001:2007 certification for Health and Safety.

Our multilingual security personnel undergo extensive training in all aspects of security, safety, communication and customer

service to develop a complete understanding of the client’s requirements and deliver the “Concordia Standard.” All guards

are in full uniform with state of the art communication equipment.

Our security services include:

• SecurityServices

• ConciergeServices

• CCTVmonitoringServices

• SegwayCommunitySecurity&PatrollingServices

• AutomobileCommunitySecurity&PatrollingServices

• CommandandControlCentreOperations

• Lifeguards

Our Security system includes high technical support and communications through radio and smart phone applications–

as well as the latest bar-coding and tracking technology to track guard movements, to ensure real time feeds and monitoring,

providing immediate action in an emergency.

Security Services



Concordia are the largest independent Parking Services operator in the MENA region.

Dedicated and committed to the success of each and every aspect of your parking operation, you can be confident that

we will support our customers with parking design, strategy and system implementation to help create efficient parking

for residents, office workers and excellent financial returns for owners.

Our services continually set the industry standard for excellence and consistently strive to provide exceptional

service every time.

Our Valet service is the first service experience your guests will encounter so make it memorable with Concordia.

Currently Concordia

• Manageover40,000parkingbays

• Weissue26,000Parkingpasses

• Manage400Parkingbarriers

Deliver Valet services

• CoordinateEnforcementServices(vehicleimmobilisationandtowing)

Valet/Parking staff

Our trained and dedicated staff enforce Parking Rules and Compliance and are all trained to City & Guilds standards.

Parking Management Services



Concordia was the 1st Middle East based FM Company to successfully implement and deliver an energy performance

contract for a building.

Concordia is the market leader for delivering sustainable efficiencies through our flexible integrated efficiency solutions

service, because we understand that around 50% of a buildings operational cost comes from utilities, energy management

has always been at the very heart of our operational service delivery.

Working in partnership with our clients, we help to reduce operating costs and carbon emissions by investing, implementing,

improving, refining and operating sustainable integrated solutions to a wide variety of assets and infrastructure across Dubai.

In the last 4 years Concordia have:

• Savedourpartnersover$20millionthroughlowerutilitybills

• Reducedcarbonemissionsbyover1.4milliontonnes

• Implementedthelargestrecyclingprograminaprivatecommunity.

Concordia have the best track record of any FM provider in the field of energy management with our savings ranging

between 20% - 65%.

Through our unique flexible solutions network we enhance our partner’s triple bottom line by improving economic,

social and environmental targets and deliverables.

Using our Energy to save yours

Energy Management Services

PERFORMANCE

EFFICIENCY SOLUTIONS

BUILDINGS

COMPANIES

PARTNERSHIP

TECHNOLOGIES

DA

TAG

RID

S

CARBON EMISSIONSSM

AR

T

ENVIRONMENTAL

FLEXIBLE

RECYCLING



Concordia’s in-house, highly trained professional teams providing Rope Access and BMU cleaning services to some

of the tallest buildings in Dubai and indeed the world.

We pride ourselves on - Safe and efficient cleaning in extreme areas.

Our staff are fully trained professionals and follow the strictest international safety standards and best practice, driven by our

core values of understanding personal and collective safety. Our extensive bespoke assessments enable us to design highly

efficient site-specific service delivery solutions. This enables Concordia to deliver, safe, professional, cost efficient solutions to

our clients property assets.

Some of the many benefits of using Rope Access over BMU are:

Façade Cleaning and Rope Access Service

• Unobtrusive,costeffectiveaccess

• ReductioninmanhoursvstraditionalBMUmethods

• Equipmentcausingminimumdisruptionascanbeinstalledanduninstalledquickly

• Greaterflexibility

Our Service offering :

• CleaningofdifficultareasbyBMUandRopeAccess

• Specialistinstallations-i.e.postersandsignage,lighting

• Inspections

• Maintenanceworks-i.e.paintapplications,claddingandglazing,electrical

• Construction-i.e.welding,repairs,securitysysteminstalls



Concordia are the only company in the middle east to use the following:

Technology as an Enabler

• Ourapplicationsarecateredtoboostthefunctionalperformancewithendtoendautomation

• Ourmobilenetworkwilltrackourworkeffortlesslyprovidingrealtimedataforourcustomers

• Ourtechnologyenablesustoreduceouroperatingcosts

• Realtimereportingofinformationthroughoutourteamsanddirecttoourcustomers

• EnvironmentFriendly–100%reductioninpaper

• 100%visibilityonwhatwepromiseandwhatwedeliver

• Helpincreatingnewrevenuestreams

• Optimizeconsumption&costsacrossthesiteswemanageviaforwardplanningmadeavailable

• Improvedmanagementinformationaidingdecisionmaking

• WorldclasscallcentersolutionusedtomanageourHelpDesk.

We believe “Integrity is doing right thing, even when no one is watching”

AT&T AT&T AT&T AT&T AT&T AT&T AT&T AT&TAT&T AT&T AT&T AT&TAT&T AT&T AT&T AT&T

The Power of We

Leading the industry with our approach which is applied to Planned preventative maintenance scheduling,

Reactive Tasks, utilities management, HSEQ tasks, Parking Bays Mngt, IMS (ISO certified), call center solution and

has the following benefits for our customers.

a. PDA to manage the entire portfolio day to day activities in addition to our 24/7 365 days a year help desk

b. Parking app integration with MPOS Machines

c HSEQ & Fit Out online inspections

d. Manage fully automated commercial drawing approvals of almost 10000 customers year on year with from 2 a

day to ‘0’ an year customer complaints.

e. Fully Automated ERP for managing our Enterprise Resources across the board



On behalf of the building owner, Concordia has successfully managed the Fit-Out of over 6,000 office units within commercial

and mixed use towers. Our detailed processes, procedures and bespoke software package, ensures that customers drawings

are approved quickly and efficiently, contractors staff are aware of the building rules and operate safely at all times.

Our mobilisation services includes:

• DevelopingabespokeBuildingFit-Outmanual

• Buildinginductionprocessforcontractors

• Drawingmanagementandapproval

• Bespokereportingsoftware

• Daytodaymanagementofcontractors

• Plannedinspections

• Fit-Outcompletioninspectionandsignoff

Our detailed, process and systems driven approach ensures the following:

Asset protection

• Safeenvironmentforcontractorsandinhabitantsofthebuildings

• Organisedprocesses

• Efficientdrawingapprovals

• RapidFit-Outdelivery

• Transparencyandmanagementinformation

• Excellentcustomerservice

The Concordia team take into account detailed aspects with our fully qualified team including engineering, floor loading,

electric loading and plugging into the fire systems of the building. We ensure that tenants and unit owners within

the buildings are in full compliance to maintain its integrity and protect its assets.

Contractors and suppliers are provided with Fit-Out manuals and an induction for the specific building’s requirements

to ensure full compliance and safety measures are taken into account. Our team of professionals puts security measures

in place to protect the building and its assets from damage during the fit out process.

Our team provides workers with training for healthy, safety, environment and evacuation procedures to not only secure

building occupants and their visitors but to ensure the safety of the work being carried out and the safety of the workers

on site.

Planned inspections are conducted to ensure compliance, prevent asset degradation and to minimise any damage to the

premises or the building. We provide guidance to contractors, tenants and unit owners to pass every single stage of the

process to increase the efficiency of the process and speed up the Fit-Out process.

Our solutions are tried and tested with a rigorous processes that not only takes the aggravation away from our clients but

also provides a great customer service to tenants and unit owners.

Commercial Fit-Out Management Services



Concordia provide efficient and high quality villa maintenance services to homeowners and tenants throughout Dubai.

Fast Response to: repair, maintain and resolve issues within your home.

Our team of professionals are trained to world class international standards and operate in compliance with ISO 9001:2008

for quality management and OHSAS for Occupational Health and Safety.

We understand that you have busy schedules; and therefore provide support to our customers through a quick and efficient

service and a 24/7 call centre and service to support your needs.

Our Villa Maintenance service packages provide flexible solutions at cost effective prices.

Services available :

Villa Maintenance

• ACunitservicing/repair

• Electricalinspection/repair

• Plumbinginspection/repair

• Waterpumps,featureandmotors

• Masonry&Carpentry

• WaterTankCleaning

• Pestcontrol

• SwimmingPoolCleaning&Maintenance

• HandymanServices

• Landscaping&Gardening

• ExternalWindowCleaning



Concordia provide high quality efficient support services to over 500 offices across Dubai.

Our services include::

• Officeboys

• Porterservices/Concierge

• Receptionservices

• Generalofficesupport

• Cleaning

• Technicalmaintenancesupport.

Lifeguard

All operatives are highly trained, multi lingual and available when you need them.

Our services allow our customers to reduce overheads and improve efficiency, giving them more

time to focus on managing their core business activities.

Commercial Services

OfficeBoys

Concierge

Porter

ReceptionServices

OfficeSupport

CleaningTechnical

MaintenanceSupport

Parking Staff

Lifeguard

Concordia: Providing staff when you need them most!



EVENTS

ADVERTISING Permits Planning Family

Outdoor Cinema

Revenue MUPIs Management Integrity

Sports Promotion Legal

Entertainment

Signage Rental Maintenance Billing

Advertising

Concordia manages over 900 revenue generating advertising assets and spaces for clients. We provide maintenance,

management and rental services to advertisers for residential and commercial communities. We take care of the entire process

on behalf of our clients from managing signage integrity to rental of space and billing to collection. All our advertising services

are in compliance with Dubai Municipality and local laws.

With extensive experience in advertising and maximising a non-core revenue stream with minimal effort from our clients,

Concordia specialises in managing:

• Lampposts

• MUPI’s(MobileUrbanPublicIllumination)

• Signage

Event Management

We bring communities together and connect businesses with customers through recreational activities and events. Concordia

provides extensive event management services for clients, managing the process from the necessary permits to providing

support services and technical planning for the events.

We adapt to the needs of the community and have extensive experience in successfully holding a variety of events varying

from family and children’s entertainment, sports and health activities to markets and outdoor cinemas.

Our team provides the additional service of promoting and connecting our client’s events with potential visitors on social

media to keep them informed and encourage them to visit.

We work very closely with government and private sectors to ensure that all permits, laws and legal requirements to hold

events are fulfilled.

Value Added Services

Concordia DMCC3rd Floor, Jewellery & Gemplex Building No 2, P. O. Box: 340 045, Dubai, United Arab Emirates.Tel: +971 4 368 8883 | Email: [email protected]

CAFMMEP

EnergyManagement

Call CentreRope

Access

Security

CAFM

MEP

Parking

Cleaning

Lifeguard

Fit-OutManagement

Landscaping

Lifeguard - Concordia...08 09 CONCORDIA | Company Profile 2015 Company Profile 2015 | CONCORDIA 2009...

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