License management in Kaspersky Internet Security 2012

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Internet Security 2012 License management in Kaspersky Internet Security 2012

Transcript of License management in Kaspersky Internet Security 2012

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Internet Security 2012

License management in Kaspersky Internet

Security 2012

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Table of Contents License management in Kaspersky Internet Security 2012 ............................................................. 2

Managing the license .................................................................................................................... 2About license agreement ........................................................................................................... 2About license ............................................................................................................................. 2About activation code ................................................................................................................ 3Purchasing license after the product installation ....................................................................... 4About activation procedure ........................................................................................................ 5Activation peculiarities of Kaspersky Lab products .................................................................. 11Viewing license info ................................................................................................................. 11License renewal procedure ..................................................................................................... 12Manage License window ......................................................................................................... 14

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License management in Kaspersky Internet Security 2012 Managing the license This chapter contains information regarding the basic concepts used in the context of the application licensing. You will also learn about the automatic renewal of the license and where to view information regarding the current license

About license agreement The End User License Agreement – is an agreement between natural or legal person lawfully in possession of a copy of Kaspersky Internet Security 2012 and Kaspersky Lab, ZAO. The EULA is included in each Kaspersky Lab application. It contains a detailed description of rights and Kaspersky Internet Security 2012 usage restrictions. According to the EULA, when you purchase and install a Kaspersky Lab application, you get an unlimited right to own its copy.

About license License is a right to use Kaspersky Internet Security 2012 and the related additional services offered by Kaspersky Lab or its partners. Each license is defined by its expiry date and a type. License term – a period during which the additional services are offered:

► Technical support; ► Updating databases and application modules.

The scope of provided services depends on the type of the license. The following license types are provided:

1. Trial — a free license with a limited validity period, for example, 30 days, offered to become familiar with Kaspersky Internet Security 2012.

Trial license can only be used once and cannot be used after a commercial license!

As soon as the trial license expires, all Kaspersky Internet Security 2012 features become disabled. To continue using the application you should activate it with an activation code. The activation procedure will be described below.

NOTE: Technical support is provided only to the customers of commercial license.

2. Commercial — a commercial license with a limited validity period (for example, one year), offered upon purchase of KIS 2012. One license can cover several computers. If a commercial license is activated, all application features and additional services (technical support, update of bases and application modules) are available. As soon as a commercial license expires, Kaspersky Internet Security 2012 remains a full-featured application, but the anti-virus databases are not updated. You can still scan your computer for viruses and use the protection components, but only using the databases that you had when the license expired. Two weeks before the license expiration date, the application will notify you of this event so you can renew the license in advance. The procedure of a license renewal will be described below.

3. Commercial with an update subscription and commercial with an update and protection subscription — a paid license with flexible management: you can suspend and

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resume the subscription, extend its validity period in the automatic mode and cancel the subscription. A license with subscription is distributed by service providers. You can manage the subscription from the user's Personal Cabinet on the service provider's website. The validity period of a subscription can be limited (for example, to one year) or unlimited. If a subscription with a limited validity period is activated, you should renew it on your own when it expires. A subscription with an unlimited validity period is extended automatically subject to timely prepayment to the provider. If the subscription term is limited, when it expires, you will be offered a grace period for subscription renewal, during which the full functionality of the program will be maintained. If the subscription is not renewed, when grace period expires, Kaspersky Internet Security 2012 ceases to update the application databases (for licenses with an update subscription) and stops performing computer protection or executing scan tasks (for licenses with a protection subscription). When using the subscription, you will not be able to use another activation code to renew the license. This is only possible after the subscription expiry date. If you already have an activated license with a limited term at the time of subscription activation, it is substituted with the subscription license. To cancel the subscription, contact the service provider from whom you purchased Kaspersky Internet Security 2012.

About activation code An activation code is a unique set of Latin letters and digits that comes in four blocks of five symbols, separated by a hyphen, for example AA111-AA111-AA111-AA111. Activation code is the code supplied with a KIS 2012 commercial license. This code is required for activation of the application.

If you purchased a box version of the Kaspersky Lab product, the activation code can be found printed on the first page of the user manual left cover.

If you have purchased Kaspersky Lab product via E-Store, the activation code will be sent to you via e-mail you have specified when making the order.

The activation code which has never been activated does not have an expiry date. An unused activation code can be activated at any time, but the license will begin to expire on the day of initial activation. Kaspersky Lab products can be activated with an activation code in case of established Internet connection.

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In this case the Configuration Wizard will connect to the Kaspersky Lab servers and send the activation code to the servers. If the activation code is verified, the wizard receives a key file which is automatically installed to the program. The activation process is complete and is accompanied by a window with the detailed information about the purchased license. If the activation code was not verified, the corresponding message is displayed on the screen. In this case contact the company where you purchased the license. If the number of activations with one activation code is exceeded a corresponding message will appear on the screen. The activation process will be terminated and the program will offer you to contact Kaspersky Lab Technical Support. If an activation error occurred and the activation code was not activated, contact Technical support via My Kaspersky Account service from any computer with an Internet connection. Give the following information in your request:

► Place where you purchased Kaspersky Lab product; ► Information about the owner: surname, name; ► Exact purchase date; ► Full registration number of your license (this number is written on the first page of the user

manual left cover from the box version of the product or in an email (if you purchased the product via eStore));

► Product activation code. Without an activation code the application will work in limited functionality. For example, you will be able to update the program only once (further updates will not be performed), some other functionalities will be unavailable

Purchasing license after the product installation If you have installed KIS 2012 without a license, you can purchase one after installation:

1. Open the main application window

2. Click the Insert your activation code here link in the bottom right corner of the window.

3. In the Manage License window click the Buy activation code button.

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The eStore web page of Kaspersky Lab opens where you can purchase a license or find the partner nearest to you.

About activation procedure Activation is the procedure of activating a license that allows you to use a fully functional version of the application until the license expires.

You can activate the commercial version of the application during the first launch of KIS 2012. For this, perform the following actions:

Activation during the application installation

1. In the Activate Kaspersky Internet Security 2012 window select a license type — commercial or trial. See the section About license for the details.

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► If you have selected Activate commercial version, enter an activation code into the corresponding field and click the Next button.

► If you want to activate trial version, select the corresponding option and click the Next button.

Pay attention, on this step you can purchase a commercial license by clicking the Purchase activation code button. A Kaspersky Lab web-page opens where you can purchase a license and obtain an activation code.

2. The Wizard sends a request to the activation server to obtain permission for activation of the selected version of the application.

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If the request is sent successfully, the Wizard automatically proceeds to the next step. 3. This window displays information on the activation results: type of license used and license

expiry date.

4. Click the Finish button, to complete the work of the Wizard.

On the activation step during the application installation you can click the Cancel button. In this case the application will not be activated.

Activation after the application installation

To activate the application after the installation, perform the following actions:

1. Open the Manage License window using one of the two methods: ► Click the Activate link in the KIS 2012 notice window which appears in the taskbar

notification area.

► Click the Insert your activation code here link in the bottom part of the main application window.

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2. In the Manage License window click the Activate the application button to activate the program with a new license.

3. Select Activate commercial license / Activate trial license. If you want to activate a commercial license, enter the activation code into the corresponding field. Click the Next button. After successful activation completion information about the license type and the expiry date will be shown in the wizard window.

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or

1. In the main application window click the monitor image.

2. In the Security Problems window click the Details button.

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3. In the Manage License window click the Activate the application button to activate the

program with a new license.

4. Select Activate commercial license / Activate trial license. If you want to activate a commercial license, enter the activation code into the corresponding field. Click the Next button. After successful activation completion information about the license type and the expiry date will be shown in the wizard window.

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Activation peculiarities of Kaspersky Lab products Kaspersky Lab products can be activated by activation codes purchased in the region where the product will be used. The error may appear if you try to activate your application using an activation code in one region (country), but the activation code you use is intended for use in another region (country). For example, you bought KIS 2012 via E-Store in India, but you try to install and activate the application in the United Kingdom. In order to eliminate the problem, you need to install and activate your Kaspersky Lab product in the region (country), where you bought the application.

Viewing license info To view the current license info, perform the following actions:

1. Open the main application window.

2. At the bottom of the window click the Manage License link.

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In the Manage License window you can view the following information about the license:

► license number (for example, 0101-010101-01010101); ► license status (for example, active); ► license type (for example, trial for 1 computer for 30 days); ► expiration date (for example, 13.03.2012); ► remaining (number of days remaining till the expiration date. For example, 364 days).

License renewal procedure To protect your computer after the license validity period, you can extend the license for the next term prematurely.

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To prolong the license validity period, perform the following actions:

1. Open the main application window.

2. At the bottom of the window click the Manage License link.

3. In the Manage License window in the New activation code section: ► If you already have an activation code (for example, you purchased a box version), then

perform the following actions: 1) Click the Enter activation code button.

2) Enter an activation code in the opened Enter activation code window. 3) Click the Next button.

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► If you do not have an activation code and you want to buy a new license, then in the Manage License window perform the following actions: 1) Click the Buy activation code button.

2) A Kaspersky Lab web-page opens where you can prolong your license validity period online in the License Renewal Center or find the partner nearest to you and then prolong your license offline.

Manage License window The section in the top part of the Manage License window provides the following information about the license:

► license number (for example, 0101-010101-01010101); ► license status (for example, active); ► license type (for example, commercial for 1 computer for 365 days);

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► expiration date (for example, 13.03.2012); ► remaining (Number of days remaining till the expiration date. For example, 364 days).

You can delete the key which currently in use in the top part of the Manage License window. To

delete the license, click the cross button next to the license number. The bottom section of the Manage License window allows to select an action over a license depending on its type and status:

► If a commercial license is in use, the New activation code section is available. In this section you can purchase a new activation code (by clicking the Buy activation code button) which would be automatically activated after the license in use has expired (new activation code).

► If a trial license is in use, the License expires soon section is displayed. Using the buttons in this section you can: ► Enter activation code — if you have an activation code, you can activate the

application with a commercial license in the open window. ► Buy activation code — go to a Kaspersky Lab page where you can buy a license for

the product via the eStore or to know the location of the partner nearest to you.