Level 3 Audiovisual Scope of Qualifications

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L e v e l 3 AV. c o m | i n f o @ L 3 AV. c o m

Level 3 Audiovisual Professional Serviceswww.Level3AV.com



Level 3 Audio Visual is an Arizona based corporation that specializes in the design, integration, consultation and installation of professional audio visual and video conference systems. Level 3 AV was founded in April of 1996 in response to the ever growing demand for presentation technology being introduced into the corporate workplace.

Corporate boardrooms, command and control centers, training and education facilities were becoming more and more dependent on the use of technology to provide more impactful, informative, collaborative, even entertaining presentations. For the first time in history corporate presentations, self produced and presented on laptop computers, were being projected onto large screens via portable projectors for large audiences. With the advent of video conferencing technology, colleagues from remote areas could not only join a presentation but could provide real time feedback and input through collaborative software.

Video conferencing has grown exponentially due to reduced hardware costs, greater bandwidth capabilities, higher internet speeds and ease of use. Video to the desktop, group video collaboration software, video to our cell phones and tablets are quickly changing the way we learn, communicate, educate and facilitate. In an effort to support our clientele through this latest trend Level 3 AV purchased and installed video conferencing bridges (MCU’s) at a local data center providing video desktop and video bridging services.

Today the pace and need for technology in our corporate and educational industries has shown no sign of slowing. Everyday new technologies are introduced into the marketplace providing the ability to be more efficient and more communicative to a wider audience. Level 3 AV was founded on a desire to service and support our clients through a process of identifying available technologies and then applying those technologies to their specific needs and applications saving them time and money.

EXECUTIVE SUMMARY

www.Level3AV.com

http://www.level3av.com



EXECUTIVE SUMMARY

Level 3 Healthcare is a customer focused group of medical engineers trained in the process of integrating current audiovisual technology to medical work spaces, clinical training centers and simulation labs.

Level 3 Healthcare provides advanced multimedia solutions in OR’s, ER’s, ED’s and medical education centers. This healthcare engineering group has pioneered designs in large anatomy labs, dental training facilities, telehealth initiatives, live HD video distribution, 3-D surgical theaters, recording, archiving, content management and video media retrieval systems.

Level 3 Healthcare: Design, Engineering & Consultation Services:

Level 3 Healthcare’s core competency is integrating the myriad of medical, simulation, broadcast and professional technology into a seamless, easy to use system, curriculum or application. Our approach is to work directly with our clients to understand their needs and curriculum and apply technology to improve efficiency, work flow and learning.

Examples of our applications include; intraoperative surgical suites, digital O.R.’s, nursing simulation centers, procedure rooms, 3-D visualization facilities, clinical AV networks, campus-wide central recording systems and telemedicine video conferencing initiatives for collaboration and critical decision making.

A company’s greatest asset, and its most expensive one, is its people. After that follows technology and real estate. How well those assets are linked together with the organization’s work processes determines the company’s business results. We help companies link these four business drivers together to achieve greater results.

We support owners and architects across North America with field tested experience and expertise utilizing AV 9000 Standards that translates into Audio Visual Specifications and Documents.

www.Level3Healthcare.com

http://www.level3healthcare.com



EXECUTIVE SUMMARY

Level 3 Healthcare: Design, Engineering & Consultation Services:

A company’s greatest asset, and its most expensive one, is its people. After that follows technology and real estate. How well those assets are linked together with the organization’s work processes determines the company’s business results. We help companies link these four business drivers together to achieve greater results.

We support owners and architects across North America with field tested experience and expertise utilizing AV 9000 Standards that translates into Audio Visual Specifications and Documents.

Expert Audiovisual Design & Engineering Services

Every system that Level 3 Healthcare designs is tailor made to meet the exact requirements of our clients. It is essential, therefore, that we take the time to listen and understand our clients’ requirements so we can offer a solution that meets and/or exceeds expectations.

Consultative Approach

We offer a consultative approach to audio visual system design. Our team will work with you to identify your system requirements and understand your development plans. This means we create a solution that can be scaled to match your growth and upgraded with technology to meet your business needs.

Detailed Specifications

Level 3 Healthcare’s highly experienced Systems Consultants conduct an in-depth assessment of the application, aesthetics and the infrastructure. They then create a specification to meet your business and technological needs and deliver a solution that is practical, robust and in sync with your application.

Maximize ROI

Our consultant designers are equipped with advanced CAD (Computer Aided Design) capabilities. This allows them to produce concepts for your approval or work directly with architects and designers to incorporate our schematics within their drawing sets. Our consultants have the expertise to advise both on the choice of hardware as wells as how to use it to its fullest effect helping maximize your investment.

Partial List of Design Consultation Projects:

Midwestern Medical University Pima Association of Governments

AZ Dept. of Health Services City of Peoria, AZ Barrow Neurological Institute WA State Dept. of Health Cedars Sinai Medical Center

Pacific Hotel Management JP Morgan Chase

West-MEC Engineering School

Dignity Health Tucson Electric Power Phoenix Children’s Hospital LA Memorial Coliseum U of A Medical Center Eastern Arizona College University of Arizona

Maricopa Securities Aero Controls Arizona State University



As president, CEO and company founder, Brad provides total leadership at Level 3 Companies. A graduate of the University of Iowa, Brad began his career in 1992 with an Arizona based audio visual company as a sales associate and quickly advanced to sales manager. While overseeing the sales team Brad continued to expand his knowledge of systems integration by assisting the technical team on installations. This provided an invaluable education and began to “round out” his overall capabilities of systems integration. Having gained a solid understanding of the installation process Brad trained under design engineers in order to learn the process of planning, designing and quoting audio visual systems. Feeling confident in his abilities to provide professional, turnkey solutions to commercial and medical facilities Brad resigned and founded Level 3 Audiovisual in 1996. Brad, as CEO, continues to grow Level 3 by surrounding himself with amazing, talented and passionate AV professionals.

Work Experience• 1996-Present CEO of Level 3 AV and Level 3 MD.• 1996-1997 AV consultant to Neo Vision (Start up Tech Marketing company).• 1993-1996 Audio Visual America; Sales and installations manager.• 1992-1993 Best Buy Electronics (Sales person).

Summary of Qualifications• 18 years executive management experience.• 15 years technical design, installation and integration experience.• 15 years project management experience.

Education/Certifications• University of Iowa; BGS 1987 Business & Communications.• Low Voltage Contractors License: AZ, CA, NV.• Certified Technology Specialist (CTS) InfoComm International.• Cisco / Tandberg Partner Sales Training.• Polycom Advanced Video Infrastructure Certification.

Professional Awards• ACE Arizona Corporate Excellence Award; 2009 13th Fastest Growing AZ Company.

Professional Organizations• EO: Entrepreneurial Organization.• ACCE: American College of Clincal Engineers.• SimGHOSTS: The Gathering of Healthcare Simulation Technology Specialists.• SSH: Society for Simulation in Healthcare.• EAGP: Executive Association of Greater Phoenix.• ATA: American Telemedicine Association.• CASHE: Central Arizona Society of Healthcare Engineers.• ABL: Arizona Business Leaders.• INFOCOMM: International Audio Visual Association.• NAB: National Association of Broadcasters.

L E V E L 3 AU D I OV I S UA L Employee Biography

Brad PetersonPresident & CEO




Jeremy Elsesser has been delivering quality integrated media technology solutions for more than 15 years. He began his career installing enterprise class network and audiovisual systems, progressing to the design and project management of a wide variety of technology enabled facilities. Jeremy has successfully managed teams on many large-scale and complex design and installation projects throughout the US. Driven by quality and the creative application of new technologies, Jeremy thrives on developing unique and innovative solutions for his customers. He has worked on a broad range of project types including broadcast, production, and communications for higher education, corporate, healthcare, and hospitality clients.

As COO and quality evangelist, Jeremy closely monitors all design and installation projects, manages production, and is responsible for project management and engineering. Jeremy focuses himself and his team on delivering the highest quality systems available through the continual improvement and development of a complete quality management system. Work Experience• 2005-Present COO and CIO of Level 3 Audiovisual and Level 3 Healthcare.• 2002-2005 Network Administrator –SW College of Naturopathic Healing. • 2000-2002 Commercial Electrician – installation of commercial electrical equipment.• 1999-2000 Lighting Designer / DJ – Insomnia.

Summary of Qualifications• 10 years executive management experience, operations management & positive work flow systems.• 15 years technical design, installation and integration experience.• 15 years project management experience.• 13 years of Network administration.

Education/Certifications• CQT, CQD (AV9000)• CTS-D, CTS-I (Infocomm)• CCNA, CCSP (Cisco)• Various manufacturer certifications including Biamp, Crestron, AMX, EV, Extron, Polycom, Cisco, and Miranda.

Professional Awards• Commercial Integrator Top 40 Under 40 Influencer’s.

Professional Organizations• ATA: American Telemedicine Association.• INFOCOMM: International Audio Visual Association.• NAB: National Association of Broadcasters.• AQAV: Association for Quality.

Jeremy ElsesserCOO, CIO




Senior executive with extensive experience and success in Financial Services Management. Excels in Corporate Transitions, Change Management, Private Equity and Hedge Funds, with the proven ability to reach and maintain the highest levels of profitability and other key corporate initiatives.

Work Experience• 2013-Present CFO of Level 3 AV and Level 3 HC.• 2010-2011 CFO Enterprise Consulting Solutions Inc.• 2002-2008 Executive Vice President & CFO TrueLogic Financial Corporation.• 1982-2002 Executive Vice President Citigroup.

Summary of Qualifications• Senior Executive with extensive highly successful experience leading and managing Large Corporations, Start-Ups, and Maturing Growth Organizations.

Education/Certifications• MBA, Southern Methodist University, Dallas, TX.• B.S. Finance, University of Colorado, Boulder, CO.• Strategy and Global Business Training, The Darden Graduate School, University of Virginia and The Wharton Graduate School, University of Pennsylvania.• Graduate studies in Finance, University of Texas and California State University.

Douglas SpencerCFO




As the first employee of Level 3 in March of 2000, Lisa has been with the company from the beginning. With over 25 years of business management experience, Lisa’s strengths include financial and quantitative analysis, administrative and human resource management and compliance. She provides internal and external coordination and oversight for administrative activities that also include audits and risk management. She has proven leadership ability and is a trusted member of the executive team.

Work Experience• 2000 - Present: Level 3 Audio Visual, LLC- Chief Administrative Officer.• 1992 – 2000: Office Manager; for three Chiropractic offices in Arizona – opening 2 of the offices during her employment.• 1982 – 1986: Department Manager – photo and electronics. Summary of Qualifications• 25 + years of experience in human resources, inventory and operations management, & financial systems management. • Owner of her own small business since 2003.

Education/Certifications• Rio Salado Community College 1998.• Phoenix College - HR Management Certificate CCL5580 - Completion - Fall 2015.

Professional Organizations• InfoComm International.• National System Contractor.• USAV.

Lisa HaleChief Administrative Officer



Barrow’s Neurological (BNI) was looking to “freshen” an existing, rear projected, immersive tele-presence theater by upgrading their four (4) LCD projectors. After engaging with Level 3 Healthcare and discussing their medical and educational needs, we suggested a more powerful approach. We designed a system that incorporated eight (8), 47”, thin bezel, LCD monitors positioned in portrait mode, butted together to create a single, large format “pixel bed” with an overall video resolution of 6400 x 1366.

Broadcast level video equipment was integrated into the design to provide live, no-latency video streaming of up to sixteen (16) HD video sources. Three (3) Cisco video conferencing codecs were interfaced providing the ability to broadcast live video images and content anywhere in the world.Two HD video cameras and one HD camera from a

Zeiss 3-D microscope are fed via fiber optic to this wall. Microphones located at both ends allow two-

way communication with the neurosurgeon for real time collaboration and training. This theater provides Barrow with an enhanced capability to educate as well as host press conferences, share live surgeries, collaborate live with the Arizona Science Center and conduct multi-person video conferences with medical specialists from around the world. Most

recent integration is a 200 seat 3D Theater where live signals from OR suites are displayed via a 3D projector to enhance the educational capabilities of surgical procedures.

PROJECT EXPERIENCE

Neurological Tele-Theater

PROJECT STATISTICS: Neurological Tele-TheaterClient: Barrow Neurological InstituteLocation: Phoenix, AZProject Cost: $500KProject Details: Improvement to existing client location.



The OR 360 provides a 2x2 video wall that can be fed visiting customer welcome information, digital signage content and/or a live feed from the O.R. The image currently being displayed is a scaled, S-Video feed from a Steris in-light camera. This center, (O.R. 360), was designed to provide a flexible environment in which to “simulate” flexible O.R. set ups and equipment boom positions. A unique feature to this simulation center is the fact that the equipment booms and lights are attached to a ceiling mounted mobile track allowing the simulation team to quickly change and mock up varying simulation scenarios based upon a desired outcome or field prep scenario.

This is one of two small conference rooms that attach to the O.R. They provide live AV feeds and real time, 2-way communication with the surgical staff for planning and strategy sessions.

PROJECT EXPERIENCE

PROJECT STATISTICS: Digital OR 360 & Conference CenterClient: Cedars-SinaiLocation: Los Angeles, CAProject Cost: $100KArchitect: Cannon DesignGeneral Contractor: Pankow Construction

Digital Operating Room & Conference Centers



The simulation center at AHSP is one of the most robust and capable simulation centers in the country. The audio visual integration brought together mannequin technology, medical device and instrumentation technology, event/simulation recording, clear-com communication amongst the actors, doctors and nurses, AV distribution and transmission to downstream participants, touch panel control for Sim Techs, as well as voice processing taking a male Sim Techs voice and converting it into a female or child’s voice at the mannequin location. The outcome of this technology integration produces a more “life-like” simulation which translates into saving lives.

“This is not a ‘pretend’ environment,” says Russell Metcalfe-Smith, manager of the Women’s Guild Simulation Center for Advanced Clinical Skills. “This is a real hospital.” It just so happens that the patients on the ground floor of the Pavilion are robotic mannequins that can blink, bleed, talk, hyperventilate, and give birth. These simulated humans give every one from medical students to nurses and senior faculty—in fact, the entire hospital workforce— the chance to confront unfamiliar situations in a controlled environment.

“If you’re looking to reduce error, this is an amazing atmosphere in which to train to achieve that

goal,” says Metcalfe-Smith. The operating and patient rooms are sleek and white, outfitted with sophisticated equipment that whirs and pings exactly as it does throughout the Medical Center. Our operators can even simulate a child’s voice via audio processing equipment. Learners are thrust into adrenaline-fueled scenarios in which they might need to resuscitate a “patient” or execute unfamiliar procedures. A team’s ability to problem-solve without breaking down is often tested. Debriefing is as crucial to the operation as drills are. Eighty percent of serious medical errors take place because of poor teamwork and lack of communication. Camera and microphone feeds from the simulated hospital space are piped into three conference rooms. “The high-tech dolls and equipment are just the dressing,” says Metcalfe-Smith. “We encourage people to talk. If you can crack that communication element, you can positively impact patient care.”

PROJECT EXPERIENCE

Simulation Center for Advanced Clinical Skills

PROJECT STATISTICS: Simulation for Advanced Clinical SkillsClient: Cedars-SinaiLocation: Los Angeles, CAProject Cost: $1MM



Level 3 Healthcare worked directly with the Dean of OMM to create a workspace such that an instructor could take a patient, bring them to a raised, center stage at the front of the classroom, manipulate the patient according to the curriculum and broadcast that demonstration out to large format, High Def, LCD monitors located in front of every student manipulation table. The HD video was also transmitted across the hall to a secondary lab containing overflow students at their tables. At the instructors manipulation table Level 3 Healthcare installed three, HD cameras with Pan, Tilt and Zoom capability. This, in conjunction with a camera control station, also located at center stage, allowed an assistant the ability to zoom and adjust the camera according to the instructors manipulation and provide close up, detailed, High Def video of the instructors body posture, hand placement, patient positioning, etc.

Other Midwestern University projects include:

1. Anatomy Lab Wireless HD Video Cart2. Chicago Campus Integration 3. Dental Simulation Lab and Conference Room4. Campus wide fiber backbone AV head end5. Optometry Lab Classrooms6. Lecture Hall presentation systems7. Auditorium AV

PROJECT EXPERIENCE

Osteopathic Manipulation Lab

PROJECT STATISTICS: Osteopathic Manipulation LabClient: Midwestern UniversityLocation: Downers Grove, ILProject Cost: $300KArchitect: DWLGeneral Contractor: Chanen Construction



Steris provided the lighting and equipment booms and 26” boom monitors. Siemens provided the Artis Zeego Angiography system and Level 3 Healthcare provided the O.R. integration to include; a 22” touch panel controller at the nurses’ station, large format, wall mounted, LED monitors and a stand-alone equipment rack (located in the control room adjacent to the O.R.) housing the matrix switch for routing AV signals to the boom monitors, the Siemens 56” surgical monitor, two (2) large wall monitors, a Siemens router and recording feeds

The Maricopa Burn Center, rated #2 for top burn centers in the United States, is engaged in an effort to increase the state wide efficiency and effectiveness of their disaster relief program by incorporating video conferencing equipment and current telemedicine technology. Level 3 Healthcare is aiding their efforts by designing customized telemedicine carts, providing camera embedded video conferencing LCD monitors at nurses’ stations and establishing state wide video bridging services that can easily be accessed by a desktop or laptop computer. In essence we are helping Maricopa Burn extend their reach by utilizing telemedicine technology. This improves their ability to assist others around the state by quickly diagnosing accident victims and recommending plans of action.

PROJECT EXPERIENCE

Operating Room Integration Telemedicine & Telecarts

PROJECT STATISTICS: Digital ORClient: The University of Arizona Medical CenterLocation: Tucson, AZProject Cost: $100KArchitect: Shepley BulfinchGeneral Contractor: DPR Construction

PROJECT STATISTICS: Telemedicine CartsClient: Arizona Burn CenterLocation: Phoenix, AZProject Cost: $50K



Eastern Arizona College– Thatcher AZ

Level 3 Audiovisual has been the preferred integrator for multiple projects including campus wide audiovisual systems, mediated classrooms with custom teaching stations and video conferencing systems. Significant work includes a nursing simulation lab featuring a HD recording and archival system. Level 3 Audiovisual has provided full lighting integration along with Crestron Fusion for the staff to have room viewing throughout the campus.

Phoenix Children’s Hospital–Phoenix, AZ

Phoenix Children’s Hospital was looking to integrate several easy to use comprehensive presentation / teaching / distance learning systems for their existing campus and new 11 story tower. The various conference room systems consist of large format DICOM displays, HIPPA compliant video conferencing systems, both analog and HD connections for various input signal types to be displayed and distributed to other healthcare teaching facilities. All systems encompass an easy to use comprehensive control system that can be controlled over the Hospitals internal IT / AV network. A recording, webcasting, streaming server has been provided for continuing education and capturing presentations from doctors and physicians.

PROJECT EXPERIENCE

Large Campus Integration Hospital AV Integration

PROJECT STATISTICS: Multiple Campus SystemsClient: Eastern Arizona CollegeLocation: Thatcher, AZProject Cost: $1MM+Project Details: Improvement to existing client location.

PROJECT STATISTICS: Hospital Conference RoomsClient: Phoenix Children’s HospitalLocation: Phoenix, AZProject Cost: $300KArchitect: HKSGeneral Contractor: Kitchell



PROJECT EXPERIENCE

Scenario: Dial Henkel was using a silo approach to their AV Integration where each room within the enterprise was a standalone system. Management and the AV Staff were burdened with having to maintain each room individually without a connected AV network or management software system.

Our response was to: 1) Create and establish an enterprise level, building-wide, dedicated AV network. 2) Centralize all audio video equipment into a single location. 3) Incorporate an enterprise AV management software system for access, control and monitoring. Upon completion of the project the media resource team of two was able to manage, monitor and control the entire building wide system from any “networked” computer source. This allowed a media resource team member to be off site and still control a room or assist an associate with an issue. The AV network we provided for Dial/Henkel has allowed the same team of two people to manage the entire AV system which was larger than the original system.

Scenario: Dial/Henkel had over 25 conference rooms, 4 boardrooms, a large auditorium and several huddle rooms. The cost of dedicating a video conferencing codec in every room was very expensive to manage.

Our response was to design and implement a “Video Codec Farm”. In this instance we racked and wired eight video conferencing codecs in a centralized location in order to service all 25 conference rooms, 4 boardrooms, the large auditorium and the huddle rooms. When an employee entered a room and initiated a video conference call our system was programmed to seek out the next “available”

codec and utilize it for that call. This allowed Dial to save the cost of putting a dedicated codec into each room saving over $250,000.

Corporate Headquarter Integration

PROJECT STATISTICS: Enterprise Audiovisual IntegrationClient: Henkel / Dial CorporationLocation: Scottsdale, AZProject Cost: $1.3MMArchitect: Will BruderGeneral Contractor: SUNDT Project Details: 348,000 sqf Building



NATIONAL PARTNERSHIPS

American Express: (Travel, Financial & Corporate)

For over twelve years Level 3 Audiovisual has provided design, installation, integration, repair and support services, on a National level, for American Express’ Travel, Financial and Corporate divisions.

Travel Call Centers: Each call center varies in technological requirements and varies in price from $125,000 to $300,000. Large LCD displays are typically ceiling mounted above the call center agents providing them with real time information such as weather, travel itineraries, client information, booking status etc. In addition there are, on average, two to three conference rooms with standard AV needs such as video/data presentation display, Crestron room control, audio/video conferencing etc. Following is a list of cities and states that Level 3 Audiovisual has provided design, installation and support services for AMEX Travel.

• Tampa FL • Miami FL • San Antonio TX • Minneapolis MN • Phoenix AZ • Omaha NB • Raliegh NC • Atlanta GA

New Corporate Offices and Convention Centers: Level 3 Audiovisual provides design, installation, integration and support services for American Express’ Corporate division based out of New York city. When AMEX facilitates a new office build out or convention center meeting space they rely on Level 3 Audiovisual as their audio visual integrator. New office build-outs consist of multiple boardrooms, meeting rooms, team rooms, huddle rooms, recreation spaces and kitchen areas. They are a blend of corporate professionalism and Gen-Y

modernity. Following are a list of locations that we have facilitated projects for AMEX Corporate.

• 250 Hudson St New York, NY • 100 Vesay St New York, NY • Palo Alto, CA • Phoenix, AZ • Javits Convention Center, NY • McCormick Convention Center, Chicago IL

Currency Exchange: Level 3 AV provides design, installation, integration and support services for American Express Financial’s currency exchange division. American Express Financial is in the process of converting legacy currency exchange kiosks inside major airports. This requires very close coordination with several other trades due to the extreme nature of Airport security. At times it also requires the use of Union Labor which always adds a layer of coordination to any project.




PSAV - Scottsdale, AZ

For eleven years Level 3 Audiovisual has provided design, installation, integration, repair and support services, on a National level, for PSAV based out of Scottsdale, AZ.

PSAV is a national AV rental and staging company. As such they specialize in show production and short term presentations. They have national accounts with large hotel/resort chains providing audio visual support services within the hotel proper. PSAV has offices in every major US city and occupy numerous hotels per city. They rely on Level 3 AV for the services that fall outside of their core AV capabilities, namely design, installation, service and support. Listed below are some of the hotels we have provided services to on behalf of PSAV.

ARIZONA -Arizona Biltmore (Phoenix) Numerous renovations and two new build 30,000sq ft. ballrooms.-Fairmont Princess Hotel (Scottsdale) Renovation.-Four Seasons (Scottsdale) Renovation.-Hilton Phoenix Airport (Mesa) Renovation.-Hilton Mesa Pavillion (Mesa) Renovation.-Pointe Hilton South Mountain (Phoenix) Numerous renovations, new water park build out. -Pointe Hilton Tapatio Cliffs (Phoenix) Numerous renovations. -Pointe Hilton Squaw Peak (Phoenix) Numerous renovations.

OUT OF STATE-Bacara Resort (Santa Barbara, CA) Service Upgrade.-Beverly Hills Regent (Beverly Hills, CA) Renovation.-Cannery Row Hotel (Monterey, CA) Design, Build.

-Caldera (Sunriver, OR) Multi Zone AV distribution, meeting spaces.-Crescent Court Hotel (Dallas, TX).-Four Seasons (Santa Barbara, CA) Renovation.-Four Seasons (Beverly Hills, CA) Renovation.-Fairmont Hotel (San Francisco, CA) Renovation.-Fairmont Hotel (San Jose, CA) Renovation.-Fairmont Hotel Phase 2 (San Jose, CA) New Build.-Fairmont Hotel (Seattle, WA) High Tech Boardroom.-Hotel Del Coronado (Coronado Island, CA) Renovation.-Hyatt Grande Champions (Palm Springs, CA) Renovation.-Hyatt Regency (Denver, CO) New Build.-Hyatt Grand (Kauai, HI) High Tech boardroom, Training Room.-Hyatt Regency (Detroit, MI) Digital Signage, Reader Board System.

Hotel/Resort Projects:




American Audio Visual (Scottsdale, AZ)For over ten years Level 3 Audiovisual has provided design, installation, integration, repair and support services, on a National level, for American Audio Visual Center based out of Scottsdale, AZ. Like PSAV, American AV is a national AV rental and staging company. They too have national accounts with large hotel/resort chains providing audio visual support services within the hotel proper. They have offices in every major US city and occupy numerous hotels per city. American AVC relies on Level 3 Audiovisual for the services that fall outside of their core AV capabilities, namely design, installation, service and support. Listed below are some of the hotels we have provided services to on behalf of American AV.

ARIZONA -Chaparral Suites Hotel (Scottsdale) New Build 15,000 ft.sq. ballroom Hyatt Hotel (Phoenix) Service Upgrade. -La Ventana Resort (Tucson) Renovation.-San Marcos Hotel (Chandler) Renovation. -Sun Burst Resort (Scottsdale) Renovation.-Tempe Mission Palms (Tempe) Renovation. -Westward Look (Tucson) New Build 8,000sq ft ballroom. -Wyndham Hotel (Downtown Phoenix) Renovation.-Wyndham Buttes Hotel (Phoenix) Renovation.

OUT OF STATE-Brown Palace (Denver, CO) Renovation and New Build 10,000 ft.sq. ballroom.-La Costa Resort & Spa (La Costa, CA) New Build.-L.A. Wilshire Grand (Los Angeles, CA) Renovation.-L.A. Biltmore Hotel (Los Angeles, CA) Renovation.

-Loews (Santa Monica, CA) Renovation.-Ojai Valley Resort & Spa (Ojai, CA) New Build.-Palm Springs Convention Center (Wyndham) (Palm Springs, CA) Renovation & New Build.-Plaza Hotel (San Francisco, CA) Multi Room Renovation.-Plaza Hotel (Monterey, CA) Multi Room Renovation.-Renaissance Hotel (Seattle, WA) High Tech Boardroom.-St. Francis (San Francisco, CA) Renovation. Sunriver Resort (Sunriver, OR) Ballroom AV system.-The Villa Resort (Palm Springs, CA) Renovation.-Wyndham Hotel (Colorado Springs, CO) Renovation.

Hyatt Regency (Detroit, MI) Digital Signage, Reader Board System



COST REDUCTION

Midwestern University – Campus Wide Central Recording, Archiving, Web-based viewing system.

Scenario: Midwestern University was faced with a challenge when attempting to record, edit and archive classroom presentations campus wide. Initially Midwestern was utilizing internal staff to physically push a cart, loaded with video recording equipment, to the lecture room, lab or auditorium to capture video footage. At the end of the presentation, the media tech would retrieve the cart and recorder and transcode that footage for editing. Once edited it would be downloaded to Blackboard for review. This was a very labor intensive process and as the University grew in size so did their need for staff within the media department. This process was not scalable.

Our response was to design and implement a campus wide, fiber optic infrastructure connecting over 17 buildings and “head-ended” in a single room for video and audio ingest, scheduling, record, archive, edit, meta-tag and distribution. The system has been active for six months now and the University has been able to almost double the amount of recordings without adding additional staff to their roster. The overall benefit has been both a major improvement to their bottom line as well as student test scores.

Dial / Henkel – Enterprise Wide AV Integration

Scenario: Dial Henkel was using a silo approach to their AV Integration where each room within the enterprise was a standalone system. Management and the AV Staff were burdened with having to maintain each room individually without a connected AV network or management software system.

Our response was to: 1) Create and establish an enterprise level, building-wide, dedicated AV network. 2) Centralize all audio video equipment into a single location. 3) Incorporate an enterprise AV management software system for access, control and monitoring. Upon completion of the project the media resource team of two was able to manage, monitor and control the entire building wide system from any “networked” computer source. This allowed a media resource team member to be off site and still control a room or assist an associate with an issue. The AV network we provided for Dial/Henkel has allowed the same team of two people to manage the entire AV system which was larger than the original system.

Scenario: Dial/Henkel had over 25 conference rooms, 4 boardrooms, a large auditorium and several huddle rooms. The cost of dedicating a video conferencing codec in every room was very expensive to manage.

Our response was to design and implement a “Video Codec Farm”. In this instance we racked and wired eight video conferencing codecs in a centralized location in order to service all 25 conference rooms, 4 boardrooms, the large auditorium and the huddle rooms. When an employee entered a room and initiated a video conference call our system was programmed to seek out the next “available” codec and utilize it for that call. This allowed Dial to save the cost of putting a dedicated codec into each room saving over $250,000.



TESTIMONIALS

“What makes Level 3 Healthcare stand out is their interest, commitment, and suggestions to our long term technology vision. They understood the importance of user interface standards for our touch panels. They have brought concrete form to our developing telemedicine program.

I recommend to any organization to develop a long term relationship with Level 3 Healthcare. Their strength of “getting into a client’s head” for present and future needs allows them to specify exact equipment and labor and in turn consistently meet project budgets.” -David Bauman, Director of Media Services for Midwestern University.

“JP Morgan Chase Bank NA has worked with Level 3 Audio Visual for several years. They have provided superior customer service during our relationship.

With guidance from the team at Level 3 we have been able to incorporate the equipment needed in our facility to provide superior presentations. Level 3 Audio Visual’s systems and procedures have helped us improve performance and provide cutting edge technological advantages to our staff.

We have appreciated the level of dedication and support that we have received from Level 3 Audio Visual and we would encourage other businesses to utilize their skills and services.” –Ronnie Smith, Property Administrator at JP Morgan Chase.

“Level 3 Audiovisual has gone above and beyond my expectations, and have been completely responsive to my questions. I highly recommend Level 3 AV to you.

They have been an amazing and encouraging help, and as a result, have been awarded several contracts with Phoenix Children’s, including being the only AV integrator chosen to install the hospitals’ new 11 story, $558 million dollar expansion.” –Ron Kisner, Director of Telemedicine, Phoenix Children’s Hospital.



AV 9000:2012 establishes the industry-specific metrics for audio visual technology, such as other industries have already done (TS16949 for the automotive industry, AS9000 for the aerospace industry, TL9000 for the telecommunications industry, etc.).

Set of defined processes used to ensure quality, manage information, facilitate continual improvement throughout.

Assures the company is customer focused.

Assures the company continually improves.

Industry Certified – CTS, CTS-I, CTS-D.

Best Practices Driven.

Exhaustive Quality Assurance Program.

EAVA (Extron AV Associate)

Video CertifiedInfrastructure CertifiedTele-presence Express Certified

CQT-D CertifiedCQT-T Certified

CQT-D CertifiedCQT-T Certified

TesiraAudiaNexiaAMX CertifiedInstaller & Programmer

Netmax DSP’s

CERTIFICATIONS



AWARDS

Best Healthcare Project 2014 – Commercial Integrator Magazine

Best Integration in Healthcare 2014 – Commercial Integrator Magazine

CI Industry Leaders Award 2013 & 2014 – Commercial Integrator Magazine

Top Integration Firm 2014- Systems Contractor News

#1 Southwest Regional Rankings for 2014- Systems Contractor News Inner City 100 Award- #5 in the Healthcare & Biotechnology Division



THANK YOU

For giv ing

The opportuni ty to gain your t rust and your business.

www.Level3AV.com

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Level 3 Audiovisual Scope of Qualifications

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