Let me introduce you to AI, my new co-workerBlack-box? 1) Monitor & Model 2) Predict & Detect 3)...

Let me introduce

you to AI, my new

co-worker

@claire_pennytay

Dr. Claire Penny

Global Leader of Smart Buildings & Facilities, IBM

"AI IS GOING TO CHANGE 100% OF JOBS, 100% OF INDUSTRIES, AND 100% of PROFESSIONS.

THIS IS NOT A TECHNOLOGY ISSUE, THIS IS A CHANGE MANAGEMENT ISSUE -

THIS IS ABOUT HOW PEOPLE DO THEIR WORK"

Ginni Rometty

2Group Name / DOC ID / Month XX, 2018 / © 2018 IBM Corporation

AI in the newshttps://www.artificialintelligence-news.com/



According to PwC CEO survey…..AI will…..

https://www.pwc.com.au/ceo-agenda/ceo-survey/artificial-intelligence-and-being-responsible-in-the-bionic-era.html?icid=CEOsurvey19-search-AI

86% 73%

Significantly Impact

BusinessGood

SocietyNot so sure Autonomous

Vehicles

Group Name / DOC ID / Month XX, 2017 / © 2017 IBM Corporation 5

AI in the Middle East PwC Reporthttps://www.pwc.com/m1/en/publications/potential-impact-artificial-intelligence-middle-east.html#industry


Should we be scared?


No….


However………


What will AI mean to your workforce?

Augmented

Automated

Autonomous

Deeper insight

Less boring

Collaboration

Putting AI to work

10

Artificial

Intelligence

Artificial

Intelligence

Machine

Learning

Natural

Human

interaction

Reason

insights &

actions

Smart Buildings

(2000 – 2015)

Cognitive Buildings

(> 2015)

Automated Buildings

(1980 – 2000)

Building Management Evolution

Energy Management without AI

BuildingData

How can I resolve

abnormal behaviour?

How can I detect abnormal behaviour?

Manual DeterministicExogenous variables

Black-box

?

1) Monitor & Model 2) Predict & Detect 3) Diagnose & Explain

From learning, predicting and diagnosing energy flow…

Receive alerts on top priorities

Watson / AMS/ 2018 14

Taking action on anomaliesAI detects anomalies using energy consumption otherwise unseen. With the right target and predictions, you can

fix those issues before they become expensive failures.

Identify asset with wastage

Have incentive to act

Take Action


Beware, Be Aware

Implicit

UnconsciousBias

Adaptability

Creativity

Persuasion

Human

Factor

Empathy

Emotional Intelligence

Humour


The Power of People

Productive

Efficient

Happy

AI will unlock new levels of

operational efficiency and

optimisation.

IBM Watson IoT / © 2018 IBM Corporation

Water

Smart meters,

use/flow sensing


With IoT, Analytics and AI business leaders can drive greater efficiency and engaging workplace experiences across facilities.

Fire

Functionality checks,

detector service

Energy

Smart meters,

demand response

Elevators

Maintenance

performance

HVAC

Fans, variable air

volume,

air quality

24/7 Monitoring

Condition monitoring,

parking lot utilisation

Access/Security

Badge in, cameras,

integration, perimeter

doors, floors, occupancy

Lighting

Occupancy sensing

Occupants

Improve workplace

experience

The Goal:

– Operational Excellence

– Smart Buildings

– Workplace Experience

Operational

Excellence

Smart

Buildings

Workplace

Experience


Operational Excellence

• End-to-end lifecycle management

• Automate manual time-consuming

processes


Smart Buildings

Leveraging IoT data, predictive analytics and AI,

you can optimize and continually learn how

your buildings are behaving in relation to

factors such as occupancy levels, energy

consumption and the weather.


Workplace Experience

Redefining today’s

workplace environment through a

personalized

occupant experience

Cognitive Concierge

„You can ask me anything.“

Diagnose Assets with Augmented Reality

Sam, Maintenance Worker

„Just let me fix the problem. Hand me my wrench“

Where is this going?


Departing thoughts

Embrace technology

Control bias

Empower your people

28

Better design Enhanced experience Real time knowledge of full

lifecycle costsIncreased profits….

Autonomous controlPersonalisationBetter maintenance Reduced costs

The Future?

Let me introduce you to AI, my new co-workerBlack-box? 1) Monitor & Model 2) Predict & Detect 3)...

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