Lesson Guide - BSM · PDF file3 Welcome to BSM Thank you for choosing BSM We’ve been...

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BETTER SAFER MOTORISTS

Lesson Guide

BSM00176_Booklet_BSM6070B.indd 1 26/09/2014 14:55

ContentsWelcome to BSM 03

How to use Your Track Record 04

Driving Lessons your way 05

BSM and You; A great partnership 06

What you can expect from us 07

More ways to help you pass 08

Independent Driving 09

Show me - Tell me 10

After you’ve passed 16

A learner driver’s guide to safer driving in relation to… Cyclists 17

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Contact BSM Call 0330 100 7493 (option 3) or visit bsm.co.uk


http://bsm.co.uk

3

Welcome to BSM

Thank you for choosing BSM We’ve been teaching people to drive for longer than any other driving school. Learning to drive is a vital skill that will last a lifetime and we are so pleased you have chosen to do this with BSM, you couldn’t be in better hands. We’ll use all our knowledge and experience to help you pass your tests.

At BSM we realise that you want to pass your tests as quickly as possible and we will do everything we can to help you achieve this. However, we also want to make sure that once you pass your test, you are confident to drive whenever and wherever you want. So we’ll teach you how to drive, not just how to pass your tests.

You should print Your Track Record and take your copy to all your lessons. Your Track Record will guide youthrough the learning process with BSM,helping you to understand exactly howyou are progressing and identify whenyou have acquired the skills you needto pass your driving test.


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How to use Your Track Record

Your Track Record is a tool for you and your Instructor to keep a record of your theory and driving progress. It will help your Instructor to individually tailor your programme of lessons to suit you. So please make sure you bring it to every lesson.

You can also use it as your driving lesson diary (see your Appointment Card on page 7) to make sure you never miss a lesson. But first off, please make sure you complete your own and your Instructor’s details on page 3.

The most important part of Your Track Record is the Instructor Assessment section. There are 45 driving skills you will need to master, each with five assessment levels. As you progress your Instructor will complete the record and provide feedback on your progress. You’re not ready to take your practical test until you reach stage 5 in all levels.

You’ll also find lots of useful tips and information on other products and services from BSM, to help take you through your tests and beyond.

Don’t forget to join us on Facebook and Twitter for learner driver updates, information and competitions


Driving Lessons your wayOur instructors are highly trained to tailor lessons to suit your individual style. It’s their job to find out about you and how you learn.

You and your BSM Instructor will become a team, you’ll learn a lot about each other over the course of your lessons, working together to develop your skills and increase your confidence behind the wheel.

Our Instructors come from all walks of life; in fact no two BSM instructors are exactly the same! However, whatever their background they all teach to drive the right way – the BSM way – and they all have a passion to develop good drivers and help people through their test.

To become a BSM Instructor they have to take a few tests themselves and go through rigorous training – we think our BSM Instructors are the best around and we’re very proud of our high standards. BSM has been teaching Britain to drive for over 100 years, and as the saying goes, there’s no substitute for experience!

On top of their expertise and knowledge, BSM Instructors also have a few other special qualities like patience, communication skills – and a good sense of humour!

It’s their task to reassure you, develop you and progress towards your goal – passing your Practical Test.

There are several support channels available to you as a BSM pupil such as our friendly call centre, open 7 days a week; we also have variety of apps on iPhone and android platforms to help in your driving development. BSM have a dedicated Facebook and Twitter team who constantly keep our profile updated, offering exclusive deals, prizes and giveaways, as well as offering advice to learners and answering any questions

So don’t forget to join us on FB and Twitter and interact with BSM today!

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BSM and You; A great partnershipTo make sure your road to becoming a driver is as smooth as possible, we try to match you up with someone you’re really going to click with. With a wide variety of instructors all over the UK, we usually can find that perfect instructor for you.

It’s your call

We always do our best to meet your needs and make your experience of learning to drive as enjoyable and trouble free as possible. Here are some of the things we can take into account when selecting your instructor:

Language: You might prefer to be taught in a language other than English

Disabilities: We have specially modified vehicles designed for those with disabilities.

Automatic Car: Instructors with Automatic cars are available throughout the UK

Change of Location: You can continue your learning if you change your location with another BSM Instructor - we cover all the UK.

A different instructor; If you’d like to try another BSM instructor, this can be arranged for you.

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What you can expect from usThe BSM Learner CharterAt BSM our goal is to provide you with the highest standard of training, so you can become a competent and confident driver. You’re gaining a skill for life, not just being trained to pass.

Your BSM Instructor will:1. Recommend the very latest training

methods and aids to help you study for your Theory and Hazard Perception Test.

2. Design a course of practical training to match your specific needs from your first lesson through to your Practical Test, moving on to motorway training, Pass Plus and advanced courses.

3. Provide relevant feedback during your lesson and, at the conclusion of each, record your development in Your Track Record.

4. Monitor your progress, advise and recommend the appropriate time to apply for your Practical Driving Test or, if necessary, reschedule a Practical Driving Test appointment.

5. Provide training on a one-to-one basis with no other learner driver in the car.

6. Honour the full 60 minutes for each lesson, and multiples thereof, covering an introduction, the practical training and your debriefing.

7. Always behave in a professional manner, and, while also having the authority to refuse or end a lesson early, abide by the law and not discriminate against any learner.

8. Have the highest standards of personal conduct during the lesson, including:

• Courteous and considerate service • Avoiding physical contact except

in an emergency • Not smoking during any training.9. Provide a presentable, modern,

properly maintained, dual-controlled car on every lesson.

10. Always endeavour to be on time at the agreed meeting point, and be available for the full duration of the lesson booking, subject to unforeseen circumstances beyond his or her control.

11. Endeavour to give you 48 hours notice should a lesson need to be rescheduled due to circumstances beyond his or her control.

12. Respond professionally to any worries or issues which you may have regarding your lessons and try to resolve them to your satisfaction.

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More ways to help you passTo get on the road there are just two things you need to do – pass your Theory and Practical Tests.

At BSM we want to give you the best possible chance of passing both. So, as well as providing you with superb instruction, we’ve produced these two comprehensive guides to support you with your lessons.

Theory Test for car drivers The Theory Test is made up of two separate elements: multiple-choice questions and hazard perception.

This book’s got everything you need toknow about both, to give you the best shot at passing your Theory Test.

Your Theory Test book includes:• The complete official DVSA question

bank for car drivers• Questions, answers and full

explanations all on one page, to make learning and revision easy

• Advice about preparing for your test and what to expect on the day.

Practical Test for car driversOnce you’ve passed your Theory Test, you then have to show the DVSA examiner you’re ready to take to the road alone in your Practical Test.

Using all of our experience and know-how in helping people pass, we’ve put together a comprehensive guide to it. Packed full of expert advice and answers, this book will help you make the most of your driving lessons and progress faster.

Your Practical Test book includes:• The 45 driving skills on which you’ll

be tested (see pages 4 & 5 in Your Track Record)

• Insider tips from Instructors and examiners

• A guide to safe driving habits• Eco-friendly driving tips• How to overcome any test-day nerves.

It also contains a structured programme of extra practice sessions you can do with a qualified driver beside you – withadvice for them from the professionals on how best to help you.

BSM Theory Test App You can also download our theory app for iphone and android smart phones, more helpful apps will be available soon on multi platforms.

Buy online at www.bsm.co.uk or call 0330 100 7493 (option 3).

All the official DSA questions and answers explained

www.bsm.co.uk

Every two minutes someone*

www.bsm.co.uk

£9.99

The Theory Test comprises two separate elements: multiple choice

questions – including case studies – and hazard perception.

This book contains all of the multiple choice questions with the answers

explained – PLUS a FREE Hazard Perception CD-ROM – giving you

everything you need to study for the Theory Test.

Inside you’ll find:

The complete official DSA question bank for car drivers – valid for

tests taken from 28 September 2009

Questions, answers and full explanations all on one page, to make

learning and revision easy

A FREE Hazard Perception CD-ROM so you can prepare for both

parts of the test

Advice about preparing for your test and what to expect on the day.

Valid for tests taken from 28 September 2009BSM 6339

I S BN 978-0-9564887-0-1

9 7 8 0 9 5 6 4 8 8 7 0 1

BSM122Theory_TBookv3.indd 1 25/3/10 11:50:24

Crown copyright material reproduced under licence from the Driving Standards Agency which does not accept any responsibility for the accuracy of the reproduction.

All the official DSA questions and answers explained

Theory Test for car drivers

www.bsm.co.uk

Every two minutes someone passes with BSM*

www.bsm.co.uk

£10.99

Theory Test for car d

rivers

The Theory Test comprises two separate elements: multiple choice

questions – including case studies – and hazard perception.

This book contains all of the multiple choice questions with the answers

explained – PLUS a FREE Hazard Perception CD-ROM – giving you

everything you need to study for the Theory Test.

Inside you’ll find:

• The complete official DSA question bank for car drivers – valid for

tests taken from 28 September 2009

• Questions, answers and full explanations all on one page, to make

learning and revision easy

• A FREE Hazard Perception CD-ROM so you can prepare for both

parts of the test

• Advice about preparing for your test and what to expect on the day.

Valid for tests taken from 28 September 2009*Based on independent researchBSM 5339

Includes a FREEHazard PerceptionCD-ROM

8


http://www.bsm.co.uk

Don’t forget to do your homeworkOn the following pages you’ll find our ‘Show me – Tell me’ section. It’s full of questions you may be asked to assess your knowledge of car safety. But don’t worry, because we also give you the answers.

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Like anything else you learn in life the more practice you get, the quicker you learn. This definitely applies to driving!We recommend that if possible you getsome practice between lessons as this will give you a better chance of passing your test. It is vital that the person supervising your private practice is aware of the legal requirements and that skills are up to date.

IndependentDriving

Legal requirements:There are some legal requirements that you need to be aware of:• The person intending to supervise

must be aged 21 or over and must have held a full licence for more than three years

• The car must be taxed and have a valid MOT certificate

• The car must be insured for you the learner to drive

• L plates (or D Plates in Wales) must be displayed at the front and rear of the car

You can use the Notes section on page 6 of Your Track Record to write down details of any driving you have undertaken outside of your lessons.


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Show me - Tell me

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Q1. Show me how you would check that the direction indicators are working. Apply the indicators or hazard warning switch and check functioning of all

indicators.

Tell me how you would check that the brakes are working before starting a journey.

Brakes should not feel spongy or slack. Brakes should be tested as you set off. Vehicle should not pull to one side.

The possible questions and answers are listed below to help you prepare for this section of the practical test.

Q2. Identify where the windscreen washer reservoir is and tell me how you would check the windscreen washer level.

Identify reservoir and explain how to check level.

Show me how you would check that the brake lights are working on this car. (I can assist you, if you need to switch the ignition on, please don't start the engine).

Operate brake pedal, make use of reflections in windows, garage doors, etc, or ask someone to help.


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Q3. Show me / explain how you would check that the power assisted steering is working before starting a journey.

If the steering becomes heavy the system may not be working properly. Before starting a journey two simple checks can be made. Gentle pressure on the steering wheel, maintained while the engine is started, should result in a slight but noticeable movement as the system begins to operate. Alternatively turning the steering wheel just after moving off will give an immediate indication that the power assistanceis functioning.

Tell me where you would find the information for the recommended tyre pressures for this car and how tyre pressures should be checked.

Manufacturer’s guide, use a reliable pressure gauge, check and adjust pressures when tyres are cold, don’t forget spare tyre, remember to refit valve caps.

Q4. Show me how you would check the parking brake (handbrake) for excessive wear, make sure you keep safe control of the vehicle.

Apply footbrake firmly. Demonstrate by applying parking brake (handbrake) so that when it is fully applied it secures itself, and is not at the end of the working travel.

Identify where the windscreen washer reservoir is and tell me how you would check the windscreen washer level.

Identify reservoir and explain how to check level.

Show me - Tell me


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Q6. Open the bonnet, identify where you would check the engine coolant level and tell me how you would check that the engine has the correct level.

Identify high/low level markings on header tank where fitted or radiator filler cap, and describe how to top up to correct level.

Tell me how you make sure your head restraint is correctly adjusted so it provides the best protection in the event of a crash.

The head restraint should be adjusted so the rigid part of the head restraint is at least as high as the eye or top of the ears, and as close to the back of the head as is comfortable. N.B. Some restraints might not be adjustable.

Q5. Open the bonnet, identify where you would check the engine oil level and tell me how you would check that the engine has sufficient oil.

Identify dipstick / oil level indicator, describe check of oil level against the minimum/maximum markers.

Tell me where you would find the information for the recommended tyre pressures for this car and how tyre pressures should be checked.

Manufacturer’s guide, use a reliable pressure gauge, check and adjust pressures when tyres are cold, don’t forget spare tyre, remember to refit valve caps.

Show me - Tell me


13

Q7. Open the bonnet, identify where the brake fluid reservoir is and tell me how you would check that you have a safe level of hydraulic brake fluid.

Identify reservoir, check level against high/low markings.

Tell me how you would check the tyres to ensure that they have sufficient tread depth and that their general condition is safe to use on the road.

No cuts and bulges, 1.6mm of tread depth across the central 3/4 of the breadth of the tyre and around the entire outer circumference.

Q8. Show me how you would check that the horn is working (off road only). Check is carried out by using control (turn on ignition if necessary).

Tell me how you would check the tyres to ensure that they have sufficient tread depth and that their general condition is safe to use on the road.

No cuts and bulges, 1.6mm of tread depth across the central 3/4 of the breadth of the tyre and around the entire outer circumference.

Show me - Tell me


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Q10. Tell me how you would check that the headlights & tail lights are working. (No need to exit vehicle).

Explanation: Operate switch (turn on ignition if necessary), then walk round vehicle. (As this is a"Tell Me" question, there is no need to physically check the lights.)

Show me how you would set the demister controls to clear all the windows effectively, this should include both front and rear screens.

Set all relevant controls including; fan, temperature, air direction / source and heated screen to clear windscreen and windows. Engine does not have to be started for this demonstration.

Q9. Tell me how you would check that the brakes are working before starting a journey.

Brakes should not feel spongy or slack. Brakes should be tested as you set off. Vehicle should not pull to one side.

Show me how you would clean the windscreen using the windscreen washer and wipers.

Operate control to wash and wipe windscreen (turn ignition on if necessary).

Show me - Tell me


Q13. Show me how you switch your headlight from dipped to main beam and explain how you would know the main beam is on whilst inside the car.

Operate switch (with ignition or engine on if necessary), check with main beam warning light.

Tell me how you would know if there was a problem with your anti lock braking system.

Warning light should illuminate if there is a fault with the anti lock braking system.

Q12. Show me how you would check that the brake lights are working on this car. (I can assist you, if you need to switch the ignition on, please don't start the engine).

Operate brake pedal, make use of reflections in windows, garage doors, etc, or ask someone to help.

Tell me how you would check that the headlights & tail lights are working. (No need to exit vehicle).

Explanation: Operate switch (turn on ignition if necessary), then walk round vehicle. (As this is a "Tell Me" question, there is no need to physically check the lights).

Q11. Show me how you would switch on the rear fog light(s) and explain when you would use it/them. (No need to exit vehicle).

Operate switch (turn on dipped headlights and ignition if necessary). Check warning light is on. Explain use.

Tell me how you would know if there was a problem with your anti lock braking system.

Warning light should illuminate if there is a fault with the anti lock braking system.

Show me - Tell me

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After you’ve passed...

Pass Plus is a programme of six modules, over a minimum of six lessons, specially designed by the Driver & Vehicle Standards Agency (DVSA) for the newly qualified driver.

You’ll get further expert instruction on specific elements of driving and learn a wider range of skills to better preparefor the conditions you’ll face on the road.And there’s a good chance you can take the Pass Plus course with yourcurrent Instructor.

The six Pass Plus modules are:• Town driving • All-weather driving• Out-of-town driving • Dual carriageways• Night driving • Motorway driving.

There’s no test – you just reach the required standard in each module and your Instructor dates and signs it off. After you’ve successfully completed all six modules, the form is sent to the DVSA, who will award you a certificate.

As well as helping to make you a safer and more confident driver, Pass Plus could also save you money on your insurance. A number of insurance providers will offer discounted rates on car insurance for young drivers with pass plus qualifications.

For more information about the Pass Plus scheme, ask your Instructor.

Traffic news updates Beat the jams. Just call 84322* from any mobile to hear up-to-the-minute traffic information for motorways and major A roads.

*Lines are open 24 hours a day, 365 days per year, calls cost up to 65p per minute, mobile rates vary. Only use a mobile phone when it is safe and legal to do so. If driving and intending to call from a mobile we recommend parking safely before using this service.

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A learner driver’s guide to safer driving in relation to… Cyclists80% of cyclists hold a driving licence and 1 in 5 drivers cycle at least once a month (National Travel Survey statistics, 2010).

Most car drivers are also cyclists and most cyclists are also car drivers. Cyclists are especially vulnerable to injury and even death when sharing the road with cars. Think about your own experience when you have been riding a cycle. How vulnerable did you feel when you were sharing the road with cars?

Now think about your experience of cyclists when you are driving a car. Do you give cyclists as much care, courtesy and consideration as you would have liked to have been given when you were riding a cycle?

Make a note in the box below of the things you would have liked car drivers to have done differently to make riding your cycle a more enjoyable and safer experience.

How good are you at doing these things when you are driving a car? Discuss these things with your driving instructor and ask them to give you feedback on how well you show care, courtesy and consideration to cyclists when you are driving. Ask them if there are other things you should also take into consideration.

As you are driving see how many places you can identify to your driving instructor where cyclists can come into conflict with cars. This will include:• Cycle paths alongside the road• Cycle paths crossing the road• Toucan crossings• Advanced stop lines at junctions• In slow moving traffic• At junctions and especially at roundabouts when the cyclist uses the left lane to turn right

(see Highway Code rule 77) • Near houses, schools, shops, offices, factories, sports and recreational areas –

in fact you can expect to find cycles anywhere that you can expect to find people17


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Sometimes cyclists can appear to behave unpredictably. Often when this happens there is a good reason, for example cyclists may:

• Weave about at slow speed • Slow down, or stop and get off on a hill • Make sudden sideways movements into your path to avoid potholes, inspections covers or tramlines • Swerve to avoid being hit by a car door being opened • Have problems in bad weather, particularly strong crosswinds • Be carrying objects which affect their control and balance

When you see a cyclist, discuss what you observe with your driving instructor. In particular try to identify and understand factors that may cause the cyclist to behave unpredictably.

The good news is that the number of cyclists killed fell by 4 per cent from 111 in 2010 to 107 in 2011. However the number of cyclists seriously injured has increased in recent years. In 2011, 92% of cyclist KSIs (killed and seriously injured casualties) occurred in accidents involving another vehicle (usually a car). Cyclists have the second highest KSI rate per billion passenger miles travelled of any road user group. The number of cyclists reported to the police as seriously injured in a road accident increased by 16 per cent to 3,085. Pedal cyclist traffic levels are estimated to have risen by 2.2 per cent over the same period (DfT Think! Campaign).

So, when driving near cyclists remember to give them plenty of room. If necessary be ready to hold well back, until it is safe to pass leaving an adequate gap. An adequate gap is 2 metres, sufficient to avoid hitting the cyclist if they wobble or fall over.

The Highway Code rules 211 – 213 set out the advice car drivers should follow in regard to cyclists. The rules for cyclists are 59 – 82. You should read and understand the rules that apply to you when you drive a car and also the rules that cyclists should follow. If there is anything you are unsure of, discuss it with your driving instructor.

BSM is committed to making our roads safer for everyone who uses them, whether they are pedestrians, drivers, cyclists or any other road user. Many of our staff are enthusiastic cyclists. One of the arguments some people make against cyclists is that they don’t pay ‘road tax’ which doesn’t actually exist as it was abolished in 1937 when it became a car tax. We hope that this cycle safety initiative will help cyclists and motorists, who are often the same people, coexist in harmony on our roads.


Lesson Guide - BSM · PDF file3 Welcome to BSM Thank you for choosing BSM We’ve been...

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Transcript of Lesson Guide - BSM · PDF file3 Welcome to BSM Thank you for choosing BSM We’ve been...