Leon Zemel: Achieving Big Marketing Goals Through Big Data

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Leon Zemel Achieving big marketing goals through Big Data
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    19-Oct-2014
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Leon Zemel, Chief Analytics Officer of [x+1]: Client case study on leveraging big data.

Transcript of Leon Zemel: Achieving Big Marketing Goals Through Big Data

Page 1: Leon Zemel: Achieving Big Marketing Goals Through Big Data

Leon Zemel

Achieving big marketing goals through Big Data

Page 2: Leon Zemel: Achieving Big Marketing Goals Through Big Data
Page 3: Leon Zemel: Achieving Big Marketing Goals Through Big Data

What has small data driven?

Too broad &Too broad &Too broad &Too broad &

Too low frequencyToo low frequencyToo low frequencyToo low frequency

Too broad &Too broad &Too broad &Too broad &

Too low frequencyToo low frequencyToo low frequencyToo low frequency

Page 4: Leon Zemel: Achieving Big Marketing Goals Through Big Data

What has small data driven?

Page 5: Leon Zemel: Achieving Big Marketing Goals Through Big Data

What has small data driven?

Too broad &Too broad &Too broad &Too broad &

Too low impactToo low impactToo low impactToo low impact

Too broad &Too broad &Too broad &Too broad &

Too low impactToo low impactToo low impactToo low impact

Page 6: Leon Zemel: Achieving Big Marketing Goals Through Big Data

The Digital Marketer Challenge

1,000

1,200

1,400

1,600

Display conversions top out

Display attributed conversions

-

200

400

600

800

Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11

Display attributed conversions

Page 7: Leon Zemel: Achieving Big Marketing Goals Through Big Data

The Digital Marketer Challenge

1,000

1,200

1,400

1,600

2,500

3,000

3,500

4,000

Display not growing overall business objectives

Digital Sales

-

200

400

600

800

-

500

1,000

1,500

2,000

Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11

Display attributed conversions

Page 8: Leon Zemel: Achieving Big Marketing Goals Through Big Data

Client Journey

Business Growth

User InteractionsUser Interactions

Page 9: Leon Zemel: Achieving Big Marketing Goals Through Big Data

Client Journey

Audience ImpactAudience

Page 10: Leon Zemel: Achieving Big Marketing Goals Through Big Data

Audience

Page 11: Leon Zemel: Achieving Big Marketing Goals Through Big Data

AudienceProduct Relevancy and User Need

College gradUrban dweller Family guy

Page 12: Leon Zemel: Achieving Big Marketing Goals Through Big Data

Audience Behavior

Page 13: Leon Zemel: Achieving Big Marketing Goals Through Big Data

Audience BehaviorIn Market Readiness

Clicked bannerSearched keywords

Visited website

Page 14: Leon Zemel: Achieving Big Marketing Goals Through Big Data

5 billion monthly marketing interactions

Audience Impact

Performance campaigns

Page 15: Leon Zemel: Achieving Big Marketing Goals Through Big Data

15%

20%

25%

20,000

25,000

30,000

Audience ImpactFinding the OFR by Audience Segment

Performance

0%

5%

10%

-

5,000

10,000

15,000

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Frequency

Page 16: Leon Zemel: Achieving Big Marketing Goals Through Big Data

15%

20%

25%

80,000

100,000

120,000

Audience ImpactFinding the OFR by Audience Segment

Performance

0%

5%

10%

-

20,000

40,000

60,000

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Frequency

Not in target

In target

Page 17: Leon Zemel: Achieving Big Marketing Goals Through Big Data

Au

die

nc

e Q

ua

lity

Audience + ImpactOptimizing Negotiated Media

Au

die

nc

e Q

ua

lity

Audience Impact

Page 18: Leon Zemel: Achieving Big Marketing Goals Through Big Data

Au

die

nc

e Q

ua

lity

Audience + ImpactOptimizing Negotiated Media

Au

die

nc

e Q

ua

lity

Audience Impact

Page 19: Leon Zemel: Achieving Big Marketing Goals Through Big Data

15%

20%

25%

80,000

100,000

120,000

Audience + ImpactOptimizing in RTB

Performance

0%

5%

10%

-

20,000

40,000

60,000

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Frequency

Not in target

In target

Page 20: Leon Zemel: Achieving Big Marketing Goals Through Big Data

15%

20%

25%

80,000

100,000

120,000

Audience + ImpactOptimizing in RTB

Performance

0%

5%

10%

-

20,000

40,000

60,000

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Not in target

In target

Frequency

Page 21: Leon Zemel: Achieving Big Marketing Goals Through Big Data

3,000

3,500

4,000

4,500

5,000

5,500

50,000,000

60,000,000

70,000,000

80,000,000

90,000,000

100,000,000

And the Results…

Digital Sales

CalibrationPeriod

The old way

1,000

1,500

2,000

2,500

3,000

-

10,000,000

20,000,000

30,000,000

40,000,000

Marketing Investment

Page 22: Leon Zemel: Achieving Big Marketing Goals Through Big Data

3,000

3,500

4,000

4,500

5,000

5,500

50,000,000

60,000,000

70,000,000

80,000,000

90,000,000

100,000,000

And the Results…

CalibrationPeriod

The old way Optimized

And the Results…

Digital Sales

1,000

1,500

2,000

2,500

3,000

-

10,000,000

20,000,000

30,000,000

40,000,000

+20% growthin total digital channel sales

Marketing Investment

Page 23: Leon Zemel: Achieving Big Marketing Goals Through Big Data

Key Takeaways

Unlock value from marketing data:

Identify key consumer states at the

user level

Balance marketing strategy and

investment to each user segment, in

real-time when possible

Page 24: Leon Zemel: Achieving Big Marketing Goals Through Big Data

Key Takeaways

Advertisers and agencies have

unprecedented control over optimizing frequency by audience

segment segment

Companies manage business impact by user segment have driven

significant growth in their digital

channel

Page 25: Leon Zemel: Achieving Big Marketing Goals Through Big Data

Customer Insight Through Deeper Analysis(The Fastest Climbers Win)

BI Reporting and

Ad-Hoc Analysis

Predictive

Analytics

Optimization

• What happened?

• When and where?

• How much?

• What will happen?

• What will the impact be?

• What is the

best choice?

Page 26: Leon Zemel: Achieving Big Marketing Goals Through Big Data