Leon RIM Solution
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AGENDA IT Challenges Benefits of IT Automation LEON RIM IT Automation Solution
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Our service offerings include the following: 1. Remote IT Infrastructure Management Services (RIM) 2. Management, Monitoring of your IT infrastructure. 3. Helpdesk, Service Desk 4. Asset Management 5. Vendor Management 6. Onsite IT Infrastructure Management Services (IMS) 7. IT Infrastructure and Technology Solutions (ITS) 8. Plan, (Re)Design and (Re)Deployment of IT Infrastructure. 9. Consulting and Training Services (CTS) a. ITIL & ISMS Trainings, Customized Workshops and Consulting b. ITSM Best Practices implementation and assessment c. Enterprise certification consulting and implementation services – ISO 20000 and ISO 27001 d. Periodic risk assessment and VA & PT. e. Green IT
Transcript of Leon RIM Solution
AGENDA
IT Challenges
Benefits of IT Automation
LEON RIM IT Automation Solution
LEON RIM SERVER -
Comprehensive IT Automation Platform Multiple solutions, simplistically from 1 vendor
100% Web Based – Remotely accessible anytime
Scalable – Easy to employ more than 100 machines as it is on 1
Unattended – no end user input required
No infrastructure reconfiguration required
LEON RIM PRODUCTS
LEON RIM Offerings –
VSA (Virtual System Administrator) for IT Infrastructure including Desktop,Laptop, Servers,Application , Database,Network
Devices, ..etc
Add On Modules :-1. Asset Management2. Software Distribution3. Patch Management4. Monitoring and Alert 5. Troubleshooting of problem by using Scripting6. Remote Access7. Helpdesk9. Chating10. Report Management
(Based on the Package, the corresponding features are made available)
NETWORK SECURITY
Administrators SSL (HTTPs) to the LEON RIM Server
Agents 256-bit Encrypted RC4 w/SHA-1 rolling session keys Agent Communication
Outbound to server No port remapping needed at client’s site Not susceptible to attack as the Agent does not listen All sessions, including remote control, FTP, etc.,
managed by LEON RIM agent by proxy on local host
SOFTWARE COMPONENTS
LEON RIM Agent
Instantiated (installed and executed) as light-weight system service Tiny footprint Supports monitoring of SNMP devices Stateless execution engine - Performs tasks at direction of the LEON RIM
Server
LEON RIM AGENT TOPOGRAPHY SIMULATION
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This server is assigned the Lan Watch
LEON RIM Server Hosted by you
LEON RIM Agent Sits on Windows
Servers
LEON RIM Agents Sit on Desktop
Machines
Common Windows Tasks Automated:SpywareEvent MonitoringDefragmentationsAntiVirus Monitoring
SNMP Trap Node
Tasks
Agent Quick Agent Quick Check-inCheck-inDefault 30 SecLike a Ping
Agent Full Check-Agent Full Check-ininWhen Task is scheduledInstructing the agent to do something
Agent Alive
When Task is scheduled the Agent Grabs the task and executes without needing firewall ports open
LEON RIM PLATFORMSEAMLESS & CONSISTENT INTEGRATION / CUSTOMIZABLE REPORTING
SystemMgt.
HelpDesk
Monitoring
ProactiveMaintenance
BackupDisaster / Recovery
Remote Mgt.
PrivacySecurity
Patch Mgt.
MONITORING & AUTOMATION PROCESS FLOW
Reporting
Alert
Monitoring
SystemOnline Automated
Remediation
TroubleTicket
LEON RIM MANAGED SYSTEM REQUIREMENTS
LEON RIM Agent 333 MHz Pentium-class CPU or greater 128 MB of RAM 30 MB of free disk space Network Interface Card (NIC) or modem Microsoft Windows 98, Me, 2000, XP, 2003, Vista, 2008 Apple Mac OS X 10.3.9 and above TCP/IP Outbound Port 57211 No Inbound Ports
THANK YOU
Contact
Leon Computers Pvt. Ltd
Dnyanesh Apts. 1205/04/03
Off J.M Road, Shivajinagar.
Pune 411 004
Ph- 25538271
E-mail- [email protected]
