Lecture 1 Business

8/8/2019 Lecture 1 Business

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Consultancy

Project


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Who Am I?

Phil Webster

Module Leader for CP

Rosebowl 503

[email protected]

X 24637

01138124637


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W/C Lecture

27 September Intro to CP

P Webster

11 October The Consulting Process PWebster

25 October R M Choices

M Kerr1 November R M Sampling/Analysis

M Kerr

LECTURE PROGRAMME - PAGE 3


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Consultancy Project Undertaken in small groups

Examples

Projects

Clients


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assessment of new office location

leisure centre strategies forincreasing membership

new caf bar - feasibility study

marketing (communications)plan/strategy for a new

hotel/club/bar/cinema/jeweller/furniture retailer/charity/optician


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strategy for launch of fully serviced

apartment building

competitor and market analysis for afirm of accountants

increasing student involvement incharity work

health issues awareness campaign

car park - pricing strategy


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plans for setting up a charity in leeds

Recruitment/staff retention strategies

launch of video production in-house

edit suite

Growth strategies

strategy for achieving investors inpeople status

developing an environmental

management strategy


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More:Dependent

ImmatureStructuredFamiliarInstructional

More:IndependentMatureUnstructuredUnfamiliarExperimental

Level 1

Studies

Level 2

Studies

Level 3

Studies

Continuous

Professional

Development

during work

life

School

Personal

History

Lifelong learning


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Dependence Interdependence Independence

Learning from

'experts', providing

'knowledge' anddirection

Learning from the

experience and

expertise of tutorsand other learners

Learning by

researching,

synthesising,reading,

theorising,

application of

ideas and

reflecting


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LEARNING OUTCOMES Work proactively

Apply analytical thinking tocomplex organisational problems

Determine own learning needs

Work effectively in a team


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Deliver a project on time

Communicate effectively

Make practical recommendationsbased on a critical evaluation ofalternative solutions to open-endedproblems

Produce an effective consultancy

report


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Domains Level 1 Level 3

Organisation

and Planning

Organisation of self,

planning and organisationof tasks under close

supervision, ability to

organise and plan own

studying patterns.

Ability to work

autonomously oversignificant extended

academic tasks and able to

accept accountability for

the process and outcomes.

Group/

Inter-personal

Ability to operate

effectively andconstructively in groups,

albeit largely in an intuitive

way.

Ability to interact with

groups and individualsfrom professional and

vocational settings, with a

broad and self critical

awareness.

Data Collection

andInterpretation

Collection and organisation

of data mostly fromcommon and

recommended secondary

sources.

Extension of knowledge of

and capability with primarydata collection methods

and growing awareness of

the choice and application

of suitable methods.


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Progressive Problem Solving

Domains Level 1 Level 3

Theory

and Principles

Knowledge and

understanding of key

theories and principles

although still as discrete

parts of a necessarily

fragmented framework.

Ability to combine

knowledge, theories and

principles in novel ways in

the analysis and solution

of complex substantial

problems.

Application

and

Reflection

Ability to apply learned

theory and principles to

straightforward and

relatively unambiguous

situations and problems.

Ability to apply learned

theory and principles in

the identification of a

range of valid solutions to

complex problems andbegin to reflect on the

appropriateness of theory,

practice and outcomes.


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Tutors

FACILITATOR

Meets group

Approves project

Monitors progress

Offers advice

Assesses


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ASSESSMENT TUTOR ASSESSMENT

PROPOSAL 20% REPORT 80%

PEER ASSESSMENT


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PROPOSAL%

Introduction/background 20

Aim/Objectives 40

Outcomes 10

Method 20

Time-plan 10


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REPORT%

INTRODUCTION/PROBLEMRECOGNITION AND JUSTIFICATION

10

METHOD 15

PROBLEM SOLVING/ANALYSIS/EVALUATION

50

CONCLUSIONS/RECOMMENDATIONS 15

FORMAT/STYLE/BIBLIOGRAPHY/REFERENCES

10


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PEER ASSESSMENT Process of assessing each other

Opportunity to deal with problems of

non-contribution Improve skills - critical analysis,

reflection

Encourage to discuss, challenge and

justify Develop confidence and co-operative

rather than competitive learning

Independent learning


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NEED TO DECIDE

PERFORMANCE CRITERIA

EVIDENCE YOU WILL LOOK FOR

TO MEASURE PERFORMANCE

MEASUREMENT SCALE

PEER ASSESSMENT


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CRITERIA EVIDENCE(MAX MARK)

EVIDENCE

(MIN MARK)

ATTENDANCE

CONTRIBUTION

RESEARCH


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PEER ASSESSMENT MARK SHEETS MUSTBE AGREED AND SIGNED BY ALL GROUPMEMBERS (PRO-FORMAS ON X-STREAM

SITE)

FINAL MARK (APRIL) MUST REFLECTPREVIOUS MARKS (FEB & MARCH)

FINAL MARK SHEET TO BE BOUND INTOFRONT OF REPORT

PEER ASSESSMENT


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WARNINGS

ORAL - INFORM TUTOR

WRITTEN ISSUED BY TUTOR

- PENALTIES

DISPUTES

PEER ASSESSMENT


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CONTACT REPORTS MEETINGS AND SUMMARY OF

ACTION POINTS

PLANNED OUTCOMES ACTUAL OUTCOMES

STATUS OF THE PROJECT

PLANS FOR FUTURE PERFORMANCE TO DATE


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SUBMISSION DATES 29OCTOBER2010 (TOTUTOR )

PEER ASSESSMENT CRITERIA

26 NOVEMBER2010 (TOBUS ADMIN)

PROPOSAL

FIRST PEER ASSESSMENT MARKS

CONTACT REPORT


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4 FEBRUARY 2011 (TOTUTOR)

SECON

D PEER ASSESSMENT

SECOND CONTACT REPORT

4 MARCH 2011 (TOTUTOR)

THIRD PEER ASSESSMENTMARKSTHIRD CONTACT REPORT

1 APRIL 2011 (TOBUS. ADMIN)

REPORT

FINAL PEER ASSESSMENT

FINAL CONTACT REPORT


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GENERATING CLIENTS Cold calling

mail shots/telephone/email/personal calling

Networkingformal network

professional bodies

trade associations

business association/clubs, groups

informal networkfriends, neighbours, family

sports and social clubs

casual encounters


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PROJECT/LEARNING LOGS

What is a project log?

A personal record of theconsulting project

ActivitiesAnalysis

ObservationsExperiencesReflections


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WHY DO

ON

E?

summarises data collected

records notes taken

place to record analysis

permanent record of project

helps with contact reports


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PLACE TO RECORD

REFLECTIONS/LEARNING

EXPECTATIONS

what were my expectations of the CPexperience?

why did I have these expectations

have they changed? why/why not?

what outcomes have been achieved?

how do they compare with myexpectation?

where did other people expect us to be?


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what has gone well?

why has it gone well?

could it have been better?

what has gone badly? why?

how could this be improved?


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what emotions did I feel tobegin with?

why?

have they changed?If so why did they change?

what did it tell me aboutmyself?

what did it tell others?

Lecture 1 Business

Documents

Transcript of Lecture 1 Business