Lecture 1-BE Business Environment (1)

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    External influences on the firm

    The business environment

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    There are six dimensions to

    the business environment: 1. Political/legal factors

    2. Economic factors:

    The microeconomic environment

    The macroeconomic environment

    3. Social/cultural factors

    4. Technological factors

    5. Legal

    6. Ethical & Ecological factors

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    PESTLE ANALYSIS

    The division of the factors affecting a

    firm into Political, Economic, Social,

    Technological, Legal and Ecological isknown as a PESTLE analysis.

    This is widely used by business

    enterprises to audit their environmentand to help them establish a strategic

    approach to their business activities.

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    Political/Legal Factors:

    Firms will be directly affected by the

    actions of government and other political

    events. These might be major events affecting the whole of the

    business community, such as collapse of communism,

    War, or a change of government. Or may be actions

    affecting just one part of the economy. Similarly,

    businesses will be affected by the legal framework inwhich they operate. Such as industrial relations

    legislations, product safety standards, regulations

    governing pricing in the privatised industries and laws

    preventing collusion between firms to keep prices up.

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    Economic Factors

    They can range from big to small, from

    local to national to international, from

    current to future; from the rising cost ofraw materials to the market entry of new

    rivals, from the forthcoming Budget to

    the instability of international exchangerates to the likely future cash flows from

    a new product.

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    Microeconomic Environment

    This includes all the economic factors

    that are specific to a particular firmoperating in its own particular market.

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    Macroeconomic Environment

    This is the national and international

    economic situation in which business as a

    whole operates. Businesses in general will do much better if

    the economy is growing than if it is in

    recession.

    Government policies such as taxation,

    interest rates and exchange rates will have a

    major impact on firms.

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    Social/cultural Factors

    This includes social attitudes andvalues, such as attitudes towardsworking conditions, the length of theworking day, equal opportunities andthe use and abuse of animals andimages portrayed in advertising.

    These trends have had a big impact onthe actions of business and the imagethat many firms seek to present.

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    Technological Factors

    They have a huge impact on the wayfirms produce products, but also on how

    business is organised. The use ofrobots and other forms of computer-controlled production has changed thenature of work for many workers. It has

    also created rapid communication and awide range of opportunities, many ofwhich are yet to be realised.

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    Ethical and Ecological

    Ethical considerations have become an

    increasingly important influence on

    business behaviour. One area where

    this has been manifest is in the demand

    for firms to act in a more socially

    responsible way and to consider the

    impact they might have on people, theircommunities and the natural

    environment

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    To be successful, a business will need

    to adapt to these changes and if

    possible take advantage of them.

    Ultimately, the better businessmanagers understand the environment

    in which they operate, the more likely

    they are to be successful,either in

    exploiting ever changing opportunities

    or in avoiding potential opportunities.