Lean Six Sigma Yellow Belt Certification Brochure

eXample Consulting Group

E-Mail: [email protected], Web: www.eXamplecg.com USA • Germany • Kenya • India

Course Outline Overview

• Organization - Purpose, challenges and imperatives • Six Sigma Framework • DMAIC Methodology Overview • Six sigma Terminology

Define

• Problem areas Identification (Affinity diagram) • Project Definition and Charter • Voice of the Customer (VOC) • Translate VOC to CTQs • SIPOC Diagram • Define Phase Review

Measure

• Process Mapping (As-Is Process) • Value Addition (VA/NVA) and Concepts of Waste • Data Collection and Visualization (Run Chart, Histogram) • Measuring Process Capability • Calculating Sigma Level • Measurement Phase Review

Analyze

• Data Segmentation and Stratification • Benchmarking • Cause and Effect Analysis (5-Why and Ishikawa diagram) • Determining opportunity for improvement • Analyze Phase Review

Improve

• Brainstorming and Multi-voting • Work Flow automation • Kaizen and Visual standards • Failure Modes and Effects Analysis (FMEA) • Implementation Planning • Improve Phase Review

Control

• Process Control methods (Standardization, Mistake-proofing, Control charts)

• Establishing Process Standards for Inputs, Process and Outputs • Develop Process Control Plan • Control Phase Review

Assessment and Feedback

Lean Six Sigma Yellow Belt

Quick View

Program Objectives • Impart an understanding of Six Sigma

to drive process and result oriented improvement culture

• Equip with skills to identify and implement Yellow Belt level improvement projects and to assist Champions / Green / Black Belts

Duration: 3 Days Batch Size: 15 - 25 (recommended) Participant Profile • Candidates desirous of Six Sigma

Yellow Belt level qualifications • Work experience (2+ years) from

Manufacturing, IT/Technology, BFSI, ITES/BPO/KPO/ITIM, Services or other industries.

Assessment • Written Test (Multiple choice

objective type questions) Certification • Yellow Belt (Participation & Course

Completion) Certificate Computing Facilities • Laptop with Microsoft Excel (Ver-

2003) running on Windows XP along with QI-Macros



WHAT DO PARTICIPANTS THINK OF OUR PROGRAM?

Very pleased to find a very knowledgeable teacher for a very difficult and challenging exercise My rating: 10 / 10 - Head of R&D (PhD) (A UK MNC and Global leader in Fine Chemicals, Mumbai)

I will definitely recommend this program to colleagues My Rating: 10 / 10 - Senior Software Engineer (A top US MNC Global Services firm, Bangalore)

A very good initiative for success of business. Very structured and focussed program. V.Good understanding of the subject and conveying the same to the participants. V. Good !! My rating: 10 / 10 - Head - Quality Assurance (A UK MNC and Global leader in Fine Chemicals, Mumbai)

Training was good!! I was amazed with the trainer’s talent of remembering names at the first sight!! Hispresentation skills are really good!! I will definitely recommend this program to friends and colleagues. It has applicability to a great extent in my work environment!! My Rating: 10 / 10 – Sr. Software Engineer (A Top MNC Consulting, Tech & Outsourcing firm, Chennai) Course contents, documentation and trainer had created good impact / interest. Work applicability 100% My rating: 10 / 10 - Quality Systems Engineer (A mid sized IT Services firm, Bangalore)

I found the case study very interesting as it was the point when everything started happening practical My rating: 9.6 / 10 - Manager – Quality (A UK MNC and Global leader in Fine Chemicals, Mumbai)

It was a very good program (fact driven) and proactive in approach My rating: 9.5 / 10 - Project Engineer (A Top Infrastructure and Construction company, Mumbai) Trainer was very knowledgeable and down to things. Was very practical and the content was excellent. My expectations fully met and applicability in work areas very much!! Will definitely recommend the program My rating: 9.3 / 10 - Manager – Production (A MNC Pharmaceutical giant’s Indian operations, Chennai)

Program is very useful and informative for day to day activities My rating: 9 / 10 - Manager – Maintenance (A UK MNC and Global leader in Fine Chemicals – Mumbai)

The three day certification program was truly an enriching experience. One thing that clearly stood out was the extremely practical perspective of the workshop, further it also gave us an environment to interact with folks from other industries and see things in a different light. I would like to thank you for this wonderful opportunity and would look forward to more such opportunities for interaction. My rating: 9 / 10 - Business Analyst – Retail domain (India’s #2 IT Services company, Bangalore)




WHAT DO PARTICIPANTS THINK OF OUR PROGRAM? The six Sigma program gave me a new awakening to identify the problems which were not visible to me and also thought me the structured approach to identify the cause of the problem and a whole new approach to measure them with new metrics and tools used as per Six Sigma, and showed me the way to identify the problem through a mathematical model the answer to these model shows us what could be the end result. Keeping these results we will be able to narrow down our future shocks and improve our quality of solutions given to customer. Got 100% value for the fees paid. My rating: 9 / 10 - Asst, Sales Manager (A Leading Trading and Distribution company, Dubai - UAE) Amazing vocabulary, Training and Product knowledge of the trainer. Course contents were precise and way of presentation was impressive that invoked interest level among participants. Surely recommend!! My Rating: 9 / 10 - Team Leader (A specialized Indian IT Services firm, Bangalore) Will definitely recommend this program!! My Rating: 9 / 10 - Executive – Quality (A leading Financial Services BPO organization, Chennai) Expectations met!! Surely will recommend to colleagues and very useful to apply in my work environment!! My rating: 9 / 10 - Production Engineer (A top MNC Group company, Pondicherry) Training is good and applicable. Will definitely recommend to others!! My rating: 9 / 10 - Engineer – QA (A specialized Aerospace Engineering JV company, Chennai) Presentation, interaction, communication, planning the course almost everything went well. Very happy!! The safest way on the road is to take the road which was built completely till the destination. Hence, to implement Six Sigma, learn it from eXample India. I realized 100% value and will recommend to colleagues. My rating: 8.9 / 10 - Energy Technologist (A Solar products business organization, Vishakapatnam) Conception of the course and contents were easy to understand. My rating: 8.7 / 10 - Manager – Quality (A MNC Pharmaceutical giant’s Indian operations, Chennai) Trainer clarity in explaining concepts was very good. Even though I had earlier exposure to 6 Sigma and GB Projects with GE, I had a lot of further learning from the 3 day workshop. Along with refreshing my memory, I also gained clarity with certain things that were not clear to me earlier. My rating: 8.5 / 10 - QA Leader (A leading French MNC’s Indian Offshore division, Bangalore) Very Participative and informal mode of training encouraging a good learning atmosphere. Another goodpoint is a nice focus on real life situation during the program My rating: 8 / 10 - Head – Operations (A top Global MNC Cereal foods giant, Mumbai)




WHAT DO PARTICIPANTS THINK OF OUR PROGRAM? The program is AMAZING!! My rating: 8 / 10 - General Manager – Operations (A leading Content Mgmt. BPO, Chennai) Trainer is good, found the program valuable with usage of Six sigma Software. Will recommend!! My rating: 8 / 10 - Quality Executive (A leading Financial Services BPO organization, Chennai) Overall training program is good but some of the concepts rushed up. Can give more exercises related to participant’s problem/project. I will definitely recommend this program to colleagues. It met my expectations and applicable to a great extent in my work. Will definitely recommend to colleagues. My rating: 8 / 10 - Assistant Manager (A leading and reputed Healthcare BPO company, Chennai) More examples and advanced topics can also be included My rating: 8 / 10 - Senior Manager (QA) (The only Indian Electric Car Mfg. company, Bangalore) Course material and approach to subject matter is good!! The program very much met my expectations and very applicable to my work environment. Will definitely recommend the program to colleagues. My rating: 8 / 10 - General Manager (A specialized Aerospace Engineering JV company, Chennai) Trainer presentation is good and well communicated. The program completely met my expectations, delivered 100% value and most applicable in my work. Will definitely recommend to colleagues. My rating: 8 / 10 - Configuration Manager (An emerging Telecom Service provider, Dubai - UAE) Objectives entirely met. Applicability in my area of work – Very much!! Will definitely recommend!! My rating: 8 / 10 - Business Analyst - Retail Domain (India’s #2 IT Services company, Bangalore) Training program, content and delivery went very well!! Can avoid last minute rush of topics. Met expectations and will recommend to friends. My rating: 7.5 / 10 - Training & Consulting manager (A reputed Healthcare BPO company, Chennai) Opened a new world!! Will definitely recommend the program to colleagues. My rating: 7 / 10 - Domain consultant (A reputed Healthcare BPO company, Chennai) Objective of attending the training achieved. Suggest to stress more on statistical and mathematical problems and its initial approach to technical participants My rating: 7 / 10 - Quality Engineer (A leading French MNC’s Indian Offshore division, Bangalore) Program skills applicable to a good extent in my work environment. My rating: 7 / 10 - Team Leader (SQA) (A leading French MNC’s Indian Offshore division, Bangalore)

For further testimonials and past program highlights please visit www.examplecg.com




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Lean Six Sigma Yellow Belt Certification Brochure

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