Lean-agile management at Finnish Broadcasting Company Yle
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Transcript of Lean-agile management at Finnish Broadcasting Company Yle
LEAN-AGILE MANAGEMENT AT FINNISH BROADCASTING COMPANY YLE
How the web and mobile areas were changed? @mirettekangas #yle @maaritlaanti #nitordelta Research presentation #agile2015 @Washington DC 5th of August 2015
CONTENTS
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
• Web and mobile services at Yle large scale agile
• The Lean vision in the beginning • Organizationmodel
• portfolio kanban • roadmap • lean-agile budgeting
• Visionary leadership • Experiences • What next?
WEB AND MOBILE SERVICES AT YLE (web, mobile, terminals)
MAIN SERVICES • Yle Areena and Archives • Yle News • Svenska.yle.fi
OTHER SERVICES • Children • Learning • Other web journalism • Buu.yle.fi • Vetamix
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
How could Yle benefit from Large Scale Agile
at company level?
Discussion started in autumn 2012.
The discussion was
based on Scaled Agile Framework (SAFe).
SCALED AGILE FRAMEWORK™ BIG PICTURE
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
Transformation to Lean and Agile Way of Working was started in Spring 2013 at Yle Operations Unit
Guidance and monitoring on
individual level
Pilot A
Training new way of
working model
Pilot B
Lean + agile way of working
Guidance and
monitoring with
business units Common
goals and roadmap Pilot C
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
THE LEAN VISION IN THE BEGINNING
Current state
Business case
Vision statement
How to reach the vision?
Which measures to follow?
How to track the progress?
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
THE GOALS FOR IMPROVING WAY-OF-WORKING
CUSTOMER VALUE
CYCLE TIME
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
INTERNET AND MOBILE ROADMAP Short – and long term epics for all service areas
NEW BLUEPRINT FOR INVESTMENT PLANNING STEERING GROUP
Defines the strategy and focus areas
WEB AND MOBILE
PORTFOLIO
KANBAN
PORTFOLIO BACKLOG 3 m 3 months 3 months 3 months
Portfolio level goals and needs described
HIGH LEVEL GOALS
MEA-SURE
LEARN
BUILD
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
WEB AND MOBILE AREA ROADMAP TO AGILE 2014-2015
• Lean and agile portfolio- and program model
• Web and mobile roadmap
• Application- and infrastructure team co-operation and DevOps culture
• High-level current and future state descriptions
• Preparing leaders for the agile change
• Preparing use of agile release train
INCREMENT 1
• Lean and agiledddd portfolio- and program model
• Web and mobile roadmap
• Application- and
• High-level current and future state
• Preparing leaders for the agile change
• Preparing use of agile release train f ffffff
INC 2
MEA-SURE
LEARN
BUILD
INC 2 INC 2
• Lean and agiledddd portfolio- and
• Web and mobile roadmap
• Application- and
• High-level current and future state
• Preparing leaders for the agile change
• High-level current and future state
• Preparing leaders for the agile change
• Preparing use of agile release train f ffffff
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
WEB AND MOBILE AREA HIGH-LEVEL ROADMAP AT YLE Short (3 months) and long-term (12 months) Epics
Implementation of strategy, focus and roadmap Company portfolio kanban prioritization
LEAN-AGILE WEB DEVELOPMENT AND PORTFOLIO MANAGEMENT @YLE
Head of Roadmap -group
TEAM
Focus Area Leads Portfolio Manager
Web Analyzer UX Lead
(+Virtual Design teams) Architecture Lead
(+Virtual Architecture teams)
Lead Dev ( + Virtual Dev teams)
Lead Lean-Agile
CEO & EXECUTIVE TEAM Decides on vision, high level resource allocation,
budget and focus area customer coals. Portfolio Lead presents the portfolio and allocation proposal.
Update 1 x month Portfolio and allocation proposal 4 x year
Focus Area: NEWS &
CURRENT AFFAIRS
Focus Area: CREATIVE CONTENT
(drama, factual, children, docus etc)
Focus Area: SWEDISH YLE
Focus Area: MEDIA
(TV/Radio player, channels, archive
service)
PORTFOLIO KANBAN Web & Mobile Media
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
ROADMAP AND PORTFOLIO
DEVELOPMENT TEAMS
HEAD OF ROADMAP-GROUP FOCUS AREA INTERNET-MANAGERS AGILE DEVELOPMENT MANAGER PORTFOLIO-MANAGER LEAD ARCHITECT LEAD DEVELOPER WEB ANALYZER LEAD UX-DESIGNER
WEB AND MOBILE AREA HIGH-LEVEL ROADMAP AT YLE Short (3moths) and long-term (12 months) Epics Implementation of strategy, focus and roadmap
WEB AND MOBILE AREA PORTFOLIO:
UPDATE EVERY SECOND WEEK
ORGANIZATION CEO & EXECUTIVE TEAM Decides vision, strategy, focus areas, funding and resources on annual level. Follow-
up and ensure vision implementation. Provided with a company-level real-time updated roadmap to ensure transparency.
IDEAS POP-UP ANALYSIS
EPIC ANALYSIS
IMPLEMEN- TATION
READY
CREATIVE CONTENT NEWS & CURRENT AFFAIRS SWEDISH YLE MEDIA
(TV/RADIO PLAYER) API TECHNOLOGY PLATFORMS
• Focus area Epics inc. Customer Analysis • Architecture and technical platform • Budget allocations and actuals
FOCUS AREAS AND TEAMS
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
PRINCIPLES OF INTERNET DEVELOPMENT
• Distributed operations in web and mobile services enabling nimble steering by company strategy
• Way of working is agile, transparent and customer-driven
• Flexible and efficient common technology platforms
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
Agile development offered support for • defining and taking into use
the new principles and model • key roles • epics • customer analysis • architecture- and technology
development • budget allocation • follow-up of funding for
technology area across organizations.
THE ACTUAL PORTFOLIO KANBAN WALL
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
ROOM FOR USE OF KANBAN (the wall) DIGITAL TOOLS (Jira and dashboards)
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
INTERNET-ROADMAP 12 MONTHS
NEXT 3 months
VISION
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
AGILE AND LEAN INVESTMENT PROCESS –TECHNOLOGY FUND ALLOCATION
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
REAL TIME DASHBOARDS ONLINE #roadmap #portfolio kanban #needs for technology fund
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
THE IMPACT OF AGILE PORTFOLIO
development
feedback
feedback
decision making
decision making
development
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
#visionary leadership #agile mindset #lean-agile thinking • Creating and enabling environment for
continuous development • Customer-driven; taking customer viewpoint to
evaluate the success • Agile way of working creates strong personnel
commitment • Value-based management • Balancing: real-time information on impact of
development activities, when transparency exists
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
Based on the experience that Lean-Agile Management and Portfolio leads to
1. A “Lean” portfolio – more standard solutions, less “half-baked” solutions with the help of joined backlog
2. Alignment 3. Focus on the work, not on approvals 4. Better control on spends 5. Options thinking: systematically nurture successes 6. Creates tight learning loop 7. Moves the focus to internal coordination, co-operation and
competing against the external offering
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
EXPERIENCES 1. Autonomy 2. Humble & frank 3. The principles of agile and lean 4. Responding to change, values 5. Competences 6. Fail – learning by doing 7. Common language? 8. Leaders support and commitment to
change 9. Transparency is not easy 10. Management has a feeling of a controlled
change @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
CUSTOMER DRIVEN DEVELOPMENT
Technology, Architecture
Customer feedback, Measure-
ment
Lean UX, Minimun Lovable Product, Design
Thinking
Lean-Agile, Lean
Start-Up
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
SCALING AGILE DEVELOPMENT • Broadcast programme and media planning • Strategic breakthrough initiatives • … • … • … • …
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
“Most companies think they don´t have the right people to innovate. The problem is the structure and systems around them. Entrepreneurs are already there. See them as corporate function.”
– Eric Ries #SXSW (Austin, Texas)16.3.2015
@JariLah
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
THANK YOU!
@mirettekangas
linkedin.com/in/mirettekangas
@maaritlaanti
linkedin.com/in/maaritlaanti