Leading and living Business Excellence at Bosch - EFQM · 8 EFQM Forum 2014 – Closing Address...

EFQM Forum 2014 – Closing Address 1

Leading and living Business Excellence at Bosch


Congratulations!

EFQM Forum 2014 – Closing Address

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•  Did not adequately respond to megatrends •  Failed to offer innovative products •  Expanded in a broad and unstructured manner •  Neglected to set long-term targets

•  Underestimated customer requirements

•  Did not sufficiently understand the cause and effect relationship between business results and vital enablers

•  …

Why did these companies fail? They failed because they…?

What happens when companies fail to anticipate trends?


Adding value for customers

Leading with vision, inspiration and integrity

Creating a sustainable future

Succeeding with talented people

Managing with agility

Harnessing creativity and innovation

Developing organizational capability

Sustaining outstanding results

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Fundamental Concepts of Excellence


5

Fundamental Concepts of Excellence – Leadership










“We should all strive to improve on the status quo: none of us should ever be satisfied with what they have achieved, but should always endeavor to get better.” Robert Bosch 1940

6


7

Associates are the source of and key to

successful improvement.

We expect improvement in all areas.

We drive forward continuous improvement in our own areas.

We close control loops and systematically improve our standards as a result.

We do CIP in our regular meetings.

We strive for benefits that are both measurable and can be seen.

We support the long term success of our company through continuous improvement

The Bosch way

Leadership

Goal achievement

ProcessAssociate

involvement

Improvement

ContinuousAll areas


*Bosch was founding member

Our approach and development

The Bosch way

Profitable, growing global units further developed

Global units for business excel-lence founded

Self- assessments

Local assessments

Globalassessments

Leaders at all levels involved in daily improvement work; frequent self-assessments

2004 2006 2008 2012 2014 1988

EFQM*founded

Systematicassessments

Integration into vision & mission

Pilot for EFQM

Globalexcellence

Business strategy implemented in units in a com-prehensive manner; policy implementation based on EFQM score


Success story: Bursa, Turkey


DS success stories

R4E 5 Star DS global 2012

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The Bosch way – Celebrating success

EEA award Winner Bamberg plant, Germany 2012

Indian award winner Nashik plant, India 2013

German award winner (LEP) Feuerbach plant, Germany 2012

EEA prize winner Bari plant, Italy 2012

French award winner Rodez plant, France 2012










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Fundamental Concepts of Excellence – Value


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Best practice: Bosch Production System (BPS)


BoschProduction

System

Management & SupportSystems

Bosch Product

Engineering System

Bosch Sales &

Marketing System

Bosch Production System Bosch Business System (BBS)

Part of the Bosch Business System, the Bosch Production System is a comprehensive, systematic approach to improving the value-added processes of our customers and suppliers.


– 40 % + 15 % – 45 % 48 % 96 %

Bosch Production System Considering the entire value stream improves efficiency

The right part in the right quantity at the right moment

Scheduled, produced, assembled, transported

Throughput time Output Inventory On-time delivery

More means waste and is a sign of inadequate process excellence

Supplier Customer

pull system

Bosch


Value stream mapping / Value stream design

Bosch Production System

PPS/SAP

Supplier

Machining

Lead Time

Assembly Dispatch

Supporting functions

Source Make Deliver

Info

rmat

ion

Flow

Mat

eria

l Flo

w

oxoxCustomer


*Completely knocked down

BPS Qualification day 26.2.2014

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The new scope of BPS value stream: international production network


Lead Plant

Plant 1Plant 3

Plant 2

Production delivery

CKD*

CKD*

Production planProduction plan



Future status

Value stream: indirect processes

A

B

C

D

time

depa

rtm

ent

E

A

B

C

D

time

E

Current status



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Shopfloor Management Cycle (SMC)


1.Line

balance

4.Pareto

of losses

6.PlanDo

Check Act

5.Problem- solving sheet

2.Hourly

tracking

3.Equipment utilization


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Fundamental Concepts of Excellence – Creativity and innovation










St. Petersburg, Russia

Palo Alto, USA

Pittsburgh, USA

Hildesheim

Greater Stuttgart area: Renningen,

Gerlingen-Schillerhöhe, Schwieberdingen,

Waiblingen

Singapore

Tokyo, China

Shanghai, China

Innovation at Bosch

1,350 associates in Corporate Research and Advance Engineering at nine locations

42,700 researchers and engineers at 93 locations worldwide

Worldwide footprint

Bangalore, India


BoschProduction

System

Management & SupportSystems

Bosch Product

Engineering System

Bosch Sales &

Marketing System

The Bosch Product Engineering System (BES) forms the framework for efficient product engineering within the Bosch Business System. Working with BES means designing a product on the basis of well-understood requirements, functions and cause-effect relationships.

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Bosch Product Engineering System Bosch Business System (BBS)


GENESIS – Generate with external synergy & innovative solutions

Bosch Product Engineering System

Contribution to knowledge, technology, management

Engineering support

Scouting

Routing ( )

Innovation radar

GENESIS

•  , TOP-projects •  Current / -projects

The Bosch Assessment of Potential Innovative Solutions

Business-Units

Geschäftsbereich / Devision

Corporate Research

APIS

BU

GB

CR

CRGB BU

APIS


Leading and living Business Excellence at Bosch Final remarks


Asi

a‘s

shar

e of

glo

bal G

DP

23%

31%

37%

1990 2014 2020

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Emerging markets – Growth in Asia


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5 million users

+ 6 billion Technical systems

2014 1989

5 billion users

Internet access


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Worldwide, two such injectors roll off our production lines every second

Globalization as an opportunity

1 6 5

1


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Electric, automated and connected …

Future mobility


Connected technology “Invented for life”


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“Excellence is a state of mind. It is a journey, but it is more about getting there than being there.” EFQM

Leading and living Business Excellence at Bosch - EFQM · 8 EFQM Forum 2014 – Closing Address...

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