Leadership in a Complicated World Leadership in a...Jan 19, 2011 · Career Mission defines what...

Leadership in a

Complicated World

Michael Tate, President

Leadership Strategy Division of HRM Inc.

The plans of the diligent lead the profit as surely as haste leads to poverty. Proverbs 21:5

3 Parts of a Leadership Strategy

• Emergency Succession ensures that key leadership and administrative functions continue without disruption in the event of an unplanned, temporary absence of a senior level manager. an unplanned, temporary absence of a senior level manager.

• Departure-defined Succession is recommended when a long-term leader has announced their departure date two or more years in advance.

• Strategic Leadership Development is an ongoing practice of defining an organization’s strategic vision, identifying the leadership qualities and managerial skills necessary to carry out that vision, and developing talented individuals who have or who can develop those skill and attributes.

Leadership Strategy Development Map

Strategic PlanStrategic Plan

CompetenciesCompetencies

Skill KnowledgeSkill KnowledgeCharacter/Eq.Character/Eq.

AssessmentAssessment

AssignmentClass/BooksClass/Books On The JobOn The Job

AlignmentOrg planOrg plan Ind planInd plan

Goals of Webinar

To lead this group in systematic and interactive way to:

• Understand an approach to help • Understand an approach to help hospitals survive and thrive in a sea of change

• Learn how leaders can to adopt change successfully and keep people engaged

3 Step Process & Interaction

Step 1- Review a strategic mapping story and discusses specific steps taken too successful lead during major changes.

Step 2- Review a 4 phase of change model and how to re- engage individuals and teams in transition. re- engage individuals and teams in transition.

Step 3- Apply these ideas and concepts your personal leadership by creating a first draft life and leadership plan.

Interactive Tools: On line Polling activities and live chat box for questions/comments.

Group Polling Exercise #1

Elvis Impersonator Poll Poll

How many Elvis impersonators were there in the world

2010?

Elvis PollElvis Poll

1.1. 170170

2.2. 85,00085,0002.2. 85,00085,000

3.3. 259,000259,000

4.4. 400,000400,000

# of Elvis Impersonators# of Elvis Impersonators

19791979 -- 170170

2000200020002000 -- 85,00085,000

20102010 -- 250,000250,000

HappyHappySuccessful Successful

Satisfied Satisfied Baste in Past Baste in Past

PridefulPrideful

Doom LoopDoom Loop

FOCUS FOCUS Internal Team Internal Team

AnxiousAnxiousChallengedChallenged

Humble Humble

DistractedDistractedRapid Decline Rapid Decline

Quadrant IQuadrant I Quadrant IVQuadrant IV

Quadrant IIQuadrant II Quadrant IIIQuadrant III

External CustomerExternal

Customer

Strategic Planning Process

What Will You Be in the Future?Long-TermView

Where Are You Now? SituationAnalysis

StrategyHow Do You Close The Gap?

Business Planning Pyramid BE

VISION

VALUES

STAKEHOLDERS

MISSION

DO HAVE

ASSUMPTIONS

GOALS

SITUATION ANALYSIS

OBJECTIVES

CRITICAL ISSUES KEY DECISIONS

Integrated Approach

VISION

STRATEGY STRUCTURE SYSTEMS CULTURE

FOCUSEDACTION

BE

VISION

VALUES

STAKEHOLDERS

MISSION

Leadership & Life Planning Pyramid

DO HAVE

ASSUMPTIONS

GOALS

SITUATION ANALYSIS

OBJECTIVES


““My dear, here we must run as My dear, here we must run as fast as we can, just to stay in fast as we can, just to stay in place. And if you wish to go place. And if you wish to go

anywhere, you must run twice anywhere, you must run twice as fast as that.” as fast as that.” as fast as that.” as fast as that.”

The Queen of Hearts tells Alice The Queen of Hearts tells Alice

in in Alice in WonderlandAlice in Wonderland

Changes in your professional lives Changes in your professional lives

RetirementRetirement

More work, same More work, same amount of helpamount of help

RestructuringRestructuring

MBAMBAamount of helpamount of help

Regulatory changesRegulatory changes

Keeping up with Keeping up with technology technology –– new new

codingcoding

Going partGoing part--timetimeJCAHOJCAHO

Changes in your professional lives Changes in your professional lives

New careerNew career Government Government AuditsAuditsCMSCMS

RACRACICD ICD -- 1010

Relocation of hospitalRelocation of hospital

Increase in Increase in uninsured patientsuninsured patients

Getting Getting certifiedcertified

Cut BacksCut Backs

RACRACICD ICD -- 1010

HappySatisfied

FrustratedBoredGood

AtGood

At

The Career LoopThe Career Loop

LikeLike Don’t LikeDon’t Like

AnxiousChallenged

UnhappyMiserable

Quadrant I Quadrant IV

Quadrant II Quadrant III

NotGood

At

NotGood

At

HappySatisfied

FrustratedBoredGood

AtGood

At



AnxiousChallenged

UnhappyMiserable



NotGood

At

NotGood

At

Career Loop Polling Exercise

Which Career Quadrant

did you tend to identify with

last year? last year?

• Q1

• Q2

• Q3

• Q4

How satisfied are people in How satisfied are people in the U.S. with their job? (Q2)the U.S. with their job? (Q2)

89%

70%

80%

90%

100%

Sati

sfi

ed

or

Very

Sati

sfi

ed

U.S. Average

47%

0%

10%

20%

30%

40%

50%

60%

70%

2002 2010

Sati

sfi

ed

or

Very

Sati

sfi

ed

Year

What other HC workers say What other HC workers say

89%86%

50%

60%

70%

80%

90%

100%S

ati

sfi

ed

or

Very

Sati

sfi

ed

47%

0%

10%

20%

30%

40%

50%

U.S.-2002 U.S.-2101 HC 2009-2010

Sati

sfi

ed

or

Very

Sati

sfi

ed

What Motivates People @ Work

(10 minute video)

www.coolinfographics.com/blog/2010/5/13/visualizing-drive-an-illustrated-presentation-sualizing-drive-an-illustrated-presentation-by-dan-pink.html

3 Elements that Motivate People

Mastery: The urge to get better & better at something that matters.

Autonomy: The desire to direct our own lives and work.

Purpose: The yearning to do what we do in service of something

larger than ourselves.

HappySatisfied

FrustratedBoredGood

AtGood

At



AnxiousChallenged

UnhappyMiserable



NotGood

At

NotGood

At

If you found yourself in Q3 or Q4, which one of these elements were missing most?

Motivation Poll

Mastery: Get better & better at something that mattered

Autonomy: Directing your own live and work.

Purpose: Believing you were serving something larger than yourself

Nothing: I’m always in Q1 & Q2.

* Please Complete the group poll

5 Engagement Strategies5 Engagement Strategies

(How to help people stay in Q1 and Q2 more)(How to help people stay in Q1 and Q2 more)

#1 – Use the pronoun test. “They” or “We”?

#2 – Try “20% time,” with training wheels#2 – Try “20% time,” with training wheels

#3 – Take 3 steps toward giving up control.

#4 – Conduct an autonym audit (4 questions)

Drive – What really motivates people, by Daniel H. Pink

Email [email protected] to receive 2 page handout

Ask everyone in your department or your team to Ask everyone in your department or your team to respond to the following four questions, respond to the following four questions,

on a scale of 0 to 10, with 0 meaning “almost none” on a scale of 0 to 10, with 0 meaning “almost none” and 10 meaning “a huge amount”:and 10 meaning “a huge amount”:

1. How much autonomy do you have over your tasks at work – your main responsibilities and what you do in a given day?

2. How much autonomy do you have over your time at work – for 2. How much autonomy do you have over your time at work – for instance, when you arrive, when you leave, and how you allocate your hours each day?

3. How much autonomy do you have over your team at work – that is, to what extent are you able to choose the people with whom you typically collaborate?

4. How much autonomy do you have over your technique at work –how you actually perform the main responsibilities of your job?

Leadership Life Planning ProcessLeadership Life Planning Process BE

VISION

VALUES

STAKEHOLDERS

MISSION

DO HAVE

ASSUMPTIONS

GOALS

SITUATION ANALYSIS

OBJECTIVES


Your definition of successYour definition of successThe One Sentence Life

On way to orient your life to a greater purpose is to think about one sentence that defines you. Abraham Lincoln’s one sentence was “he Abraham Lincoln’s one sentence was “he preserved the union and freed the slaves.”

Yours may be “he raised four kids who became happy and healthy adults.” Or, She invented a device that made people’s lives easier.”

Drive – what really motivates people, by Daniel H. Pink

HC leaders definition of success HC leaders definition of success 11

• My success comes through the success other others. Especially those that didn’t even know their capacity

• A person that is happy, thoughtful of others, content with their family life and trusting in Godcontent with their family life and trusting in God

• Loving who you are and where you are in your life

• Being happy in any situation

• When I feel I have somewhat achieved it, then I guess I will know. Always striving to improve…


• Being honest and learning from your mistakes

• Happiness, enjoy life, financially comfortable, enjoy job, free of self induced illness

• Having a sense of purpose professionally and • Having a sense of purpose professionally and personally

• A smile that comes with knowing all the moving pieces and parts of life are in sync

• Doing all you can do to further your career and to be the best at what you do


• At the end of the day you know you worked hard and accomplished something

• Doing the best you can on your job and loving it

• Having a happy, healthy family• Having a happy, healthy family

• Knowing that you are well skilled and appreciated for it

• Being able to break even at the end of the game

• Simply living my life well, serving my God and raising our children to do the same

Leadership & Life Planning Process BE

VISION

VALUES

STAKEHOLDERS

MISSION

DO HAVE

ASSUMPTIONS

GOALS

SITUATION ANALYSIS

OBJECTIVES


Life ValuesLife Values

•• Life Values Life Values describe who you are and how describe who you are and how

you will treat people. you will treat people.

•• Values are strongly held principles or Values are strongly held principles or •• Values are strongly held principles or Values are strongly held principles or

convictions that are formulated over a lifetime. convictions that are formulated over a lifetime.

Ideally, a person's values will guide their Ideally, a person's values will guide their

behavior in all life situations. behavior in all life situations.

•• Values are your good nameValues are your good name..

“I’d Kill for a Nobel Peace Prize”“I’d Kill for a Nobel Peace Prize”

Little known world leaderLittle known world leader

VisionVision

•• Life VisionLife Vision expresses your why. expresses your why.

•• It is not what you do or who you are. It is not what you do or who you are.

•• Vision is a noble cause beyond your personal, Vision is a noble cause beyond your personal, natural capabilities and strengths to attain natural capabilities and strengths to attain alone. alone.

•• Vision is your soul purpose/ your legacy/ your Vision is your soul purpose/ your legacy/ your driving compassion. driving compassion.

“I always wanted to be “I always wanted to be

somebody…somebody…

…. I guess I should have been …. I guess I should have been …. I guess I should have been

more specific.”Lily Tomlin

…. I guess I should have been

more specific.”Lily Tomlin

Vision ExamplesVision Examples

•• Economically affordable space travel. Economically affordable space travel.

•• Every family in a safe and warm homeEvery family in a safe and warm home

•• A man who builds great things for God.A man who builds great things for God.•• A man who builds great things for God.A man who builds great things for God.

•• A country whereA country where-- what we havewhat we have-- is more is more important than what I have.important than what I have.

•• Every person knows joy in their work. Every person knows joy in their work.

Work Mission Work Mission -- VocationVocation

Career Mission Career Mission defines what you do.defines what you do.

It is your vocational aspiration or your best work. It is your vocational aspiration or your best work.

Mission also clarifies the ultimate outcome/ Mission also clarifies the ultimate outcome/

benefits of your work to the organization. benefits of your work to the organization.

It may include a description of your most It may include a description of your most

productive work environment.productive work environment.

Work Mission ExamplesWork Mission Examples

•• To use my skills in design, planning and development To use my skills in design, planning and development to build worldto build world--class information systems in the field of class information systems in the field of Medicine.Medicine.

•• To coordinate, administer and write programs which To coordinate, administer and write programs which •• To coordinate, administer and write programs which To coordinate, administer and write programs which help people improve their skills to become exceptional help people improve their skills to become exceptional leaders in the Banking industry.leaders in the Banking industry.

•• To use my speaking and artistic skills “to promote my To use my speaking and artistic skills “to promote my organization in the community and increase market organization in the community and increase market share in the nonshare in the non--profit world.”profit world.”

“Most people don’t know what they “Most people don’t know what they

want, but they’re pretty sure they want, but they’re pretty sure they

don’t have itdon’t have it.”.”don’t have itdon’t have it.”.”

Alfred E. Newman Alfred E. Newman -- MAD MagazineMAD Magazine..

Writing Your Work Mission Writing Your Work Mission

To help, build, create, provide, insureTo help, build, create, provide, insure____________ ____________ so the organization’s performance so the organization’s performance ____________ ____________ so the organization’s performance so the organization’s performance is improved in this specific manner is improved in this specific manner ____________________. .

Examples of Work Environment Needs:Examples of Work Environment Needs:

•• Fast Paced/Slower PacedFast Paced/Slower Paced

•• Frank, StraightFrank, Straight--Forward BossForward Boss

•• Freedom/Lots of StructureFreedom/Lots of Structure•• Freedom/Lots of StructureFreedom/Lots of Structure

•• Creative Ideas/HandsCreative Ideas/Hands--on Taskson Tasks

•• Technology/Outdoors Technology/Outdoors

•• Small/Large OrganizationSmall/Large Organization

•• Team/Work AloneTeam/Work Alone

•• Risk/Incentives/Security Risk/Incentives/Security

Leadership & Life Planning Pyramid BE

VISION

VALUES

STAKEHOLDERS

MISSION

DO HAVE

ASSUMPTIONS

GOALS

SITUATION ANALYSIS

OBJECTIVES


Life StakeholdersLife Stakeholders

Any individuals or groups who are so Any individuals or groups who are so

important to you that you make significant important to you that you make significant

sacrifices for them. Stakeholders are usually sacrifices for them. Stakeholders are usually sacrifices for them. Stakeholders are usually sacrifices for them. Stakeholders are usually

family or community related. family or community related.

Career & Business Career & Business

StakeholdersStakeholders

Any individuals or groups that can have a Any individuals or groups that can have a

significant positive or adverse impact on significant positive or adverse impact on

your career: work related, such as coyour career: work related, such as co--

workers, boss, direct reports, customers, workers, boss, direct reports, customers,

professional trade groups, etc...professional trade groups, etc...

GoalsGoals

Goals are developed to recognize Goals are developed to recognize

important stakeholders and constituents. important stakeholders and constituents.

Fundamental aims that guide and Fundamental aims that guide and

characterize a person. A goal is usually characterize a person. A goal is usually

enduring and timeless.enduring and timeless.

Goal ExamplesGoal Examples•• Company Company -- To improve my skill and knowledge of ……? To improve my skill and knowledge of ……?

to make my best contribution. to make my best contribution.

•• Family Family –– to keep us united and participate fully in the lives to keep us united and participate fully in the lives of our next generation.of our next generation.

•• StaffStaff-- provide guidance to become an action driven team.provide guidance to become an action driven team.•• StaffStaff-- provide guidance to become an action driven team.provide guidance to become an action driven team.

•• SpouseSpouse-- To deepen my relationship with my spouse on all To deepen my relationship with my spouse on all levels and laugh more. levels and laugh more.

•• Children Children -- To be the best teacher of character my children To be the best teacher of character my children ever had.ever had.

•• Community Community -- To use my teaching skills to serve my church To use my teaching skills to serve my church and Rotary Club.and Rotary Club.

•• MeMe-- spend time in all four rooms each day.spend time in all four rooms each day.

HappySatisfied

FrustratedBored

LOVE/ CURIOSITY APATHY/ FEAR

The Relationship LoopThe Relationship Loop

AnxiousChallenged

UnhappyMiserable

LOVE/ CURIOSITY APATHY/ FEAR

The primary Stakeholder in The primary Stakeholder in

your life is you.your life is you.

“There is a belief that a person is like a “There is a belief that a person is like a house with four rooms: a physical, a house with four rooms: a physical, a mental, an emotional and a spiritual mental, an emotional and a spiritual mental, an emotional and a spiritual mental, an emotional and a spiritual room. Most of us tend to live in one room room. Most of us tend to live in one room most of the time, but unless we go into most of the time, but unless we go into every room, every day, even if only to every room, every day, even if only to keep it aired, we are not complete.”keep it aired, we are not complete.”

-- The House with Four RoomsThe House with Four Rooms (Morrow)(Morrow)

Leadership Beliefs / Leadership Beliefs /

AssumptionsAssumptions

Statements of your management beliefs, Statements of your management beliefs,

leadership standards, and expectations for leadership standards, and expectations for

yourself and others on your team.yourself and others on your team.

AssumptionsAssumptions summarize the leadership and summarize the leadership and

management principles you believe.management principles you believe.

Ways to think about Ways to think about

Assumptions/Leadership BeliefsAssumptions/Leadership Beliefs

•• The difference between leadership and management is…The difference between leadership and management is…

•• 3 standards I will not compromise in myself or others are...3 standards I will not compromise in myself or others are...

•••• My mother, father, mentor always said...My mother, father, mentor always said...

•• Who is responsible for career development?Who is responsible for career development?

•• People are motivated by (put in your priority order) People are motivated by (put in your priority order) Reward? Fear? Recognition? Challenge? Reward? Fear? Recognition? Challenge? Growth/Learning?Growth/Learning?

•• Command Philosophy Command Philosophy –– your letter to the new troopsyour letter to the new troops

VISION

VALUES

STAKEHOLDERS

MISSION

Leadership & Life Planning Pyramid

ASSUMPTIONS

GOALS

STAKEHOLDERS

SITUATION ANALYSIS

OBJECTIVES


StrengthsStrengths

Positive characteristics, expertise, and skills that you Positive characteristics, expertise, and skills that you

possess, which you can build on in the future to help possess, which you can build on in the future to help

you reach your goals and objectives. you reach your goals and objectives. you reach your goals and objectives. you reach your goals and objectives.

WeaknessesWeaknesses

Significant personal developmental needs Significant personal developmental needs or leadership/life lesson to learn, which will or leadership/life lesson to learn, which will prevent you from obtaining your prevent you from obtaining your prevent you from obtaining your prevent you from obtaining your goals and objectives. goals and objectives.

ThreatsThreats

Major Major externalexternal obstructions or risks that may obstructions or risks that may

exist now or occur in the future which exist now or occur in the future which

should be avoided, minimized or managed.should be avoided, minimized or managed.

Changes you cannot control.Changes you cannot control.

OpportunitiesOpportunities

Major Major externalexternal situations or events that may situations or events that may

exist now or will occur in the future that, if exist now or will occur in the future that, if

capitalized on, could expedite your capitalized on, could expedite your

reaching your objectives. reaching your objectives.

Changes in your personal livesChanges in your personal lives

RetirementRetirement

Children growing up / Children growing up / becoming teenagersbecoming teenagers

Kids starting Kids starting college ($)college ($)

becoming teenagersbecoming teenagers

End of RelationshipEnd of Relationship Having Having childrenchildren

Loved one with chronic/ Loved one with chronic/ diseasedisease


When to draw When to draw social securitysocial security

Empty Nest Empty Nest

Newly wed Newly wed issuesissues

Empty Nest Empty Nest

Loved ones more Loved ones more

dependentdependentChild getting Child getting

marriedmarried

Health care / Long term careHealth care / Long term care


Financial Financial Resource StrainResource Strain

Caring for elderly Caring for elderly

Downsizing HomeDownsizing Home

Caring for elderly Caring for elderly parentsparents

Building / Buying Building / Buying a housea house

Move to the Move to the coast / relocatecoast / relocate

ObjectivesObjectives

“Objectives are dreams with a date. “Objectives are dreams with a date.

ObjectivesObjectives define specifically what you want define specifically what you want ObjectivesObjectives define specifically what you want define specifically what you want

to achieve related to your stakeholder goals to achieve related to your stakeholder goals

and are measurable by a specific date.”and are measurable by a specific date.”

Mrs. Squash, Mrs. Squash, VegetalesVegetales the Movethe Move

Objectives CEO’s and EKG’s Objectives CEO’s and EKG’s

Organization Focused Organization Focused

�� CEO: Customers, Employees, Owners CEO: Customers, Employees, Owners

(BOD)(BOD)

Life and Learning FocusedLife and Learning Focused

�� EKG: Earn, Keep, Give awayEKG: Earn, Keep, Give away

Your File Your File -- Your ObjectivesYour Objectives

What dreams, hopes and aspirations are What dreams, hopes and aspirations are in your file? in your file?

SecuritySecurity

“Security is mostly superstition. It doesn't “Security is mostly superstition. It doesn't exist in nature nor does man as a whole exist in nature nor does man as a whole exist in nature nor does man as a whole exist in nature nor does man as a whole experience it. Life is either a daring experience it. Life is either a daring adventure or nothing ” adventure or nothing ”

Helen KellerHelen Keller

Examples of ObjectivesExamples of Objectives

�� Total Wealth of ______ by 2020 Total Wealth of ______ by 2020

�� Visit of the states in US by ______Visit of the states in US by ______

�� Have “Give Away” Career in ______ by 2015Have “Give Away” Career in ______ by 2015

�� Build Second Home in the ______ by 2009Build Second Home in the ______ by 2009�� Build Second Home in the ______ by 2009Build Second Home in the ______ by 2009

�� Start/Finish Degree/Certification ______Start/Finish Degree/Certification ______

�� Climb to 15,000 feet / Finish a Marathon by 2020Climb to 15,000 feet / Finish a Marathon by 2020

�� Write a Book by 2015Write a Book by 2015

�� Finish the Yard Landscaping Project by ______Finish the Yard Landscaping Project by ______

�� By my dream car/ motorcycle by _____ By my dream car/ motorcycle by _____

LIFE

“We make a living by what we get,

we make a life by what we give.”

Winston Churchill


VISION

VALUES

STAKEHOLDERS

MISSION

DO HAVE

ASSUMPTIONS

GOALS

SITUATION ANALYSIS

OBJECTIVES

CRITICAL ISSUES KEY DECISIONS ACT

Theme or Word For the YearTheme or Word For the Year

YYour focus point for 2011our focus point for 2011

It is the one over arching theme or most critical issue It is the one over arching theme or most critical issue that currently stands in the way of your ultimate that currently stands in the way of your ultimate

success. success. that currently stands in the way of your ultimate that currently stands in the way of your ultimate

success. success.

If this one thing is addressed effectively you will move If this one thing is addressed effectively you will move to reaching your objectives quicker and with less to reaching your objectives quicker and with less

stress. stress.

Theme or Word For the YearTheme or Word For the Year

•• Look over your whole plan. Look over your whole plan.

•• What comes to your heart and mind? What comes to your heart and mind? •• What comes to your heart and mind? What comes to your heart and mind?

•• What word, short phrase or symbol will you What word, short phrase or symbol will you choose to keep you on the pathway to your choose to keep you on the pathway to your dreams this yeardreams this year??

PremisePremise

“Success in life and business is not based “Success in life and business is not based on how smart you are, it is based on the on how smart you are, it is based on the wise decisions you make.”wise decisions you make.”

From From Design a Life That WorksDesign a Life That Works

By Michael Alan TateBy Michael Alan Tate

Key DecisionsKey Decisions

Statements of strategy outlining how a Statements of strategy outlining how a

person will address specific critical issues. person will address specific critical issues.

This includes specific action steps, learning This includes specific action steps, learning This includes specific action steps, learning This includes specific action steps, learning

activities, and may identify key individuals activities, and may identify key individuals

who will provide support, coaching and who will provide support, coaching and

accountability.accountability.

Example Key DecisionExample Key Decision

1.1. I will improve my skill in building a more I will improve my skill in building a more productive relationship by asking Bill to productive relationship by asking Bill to coach and mentor me. (2/31)coach and mentor me. (2/31)coach and mentor me. (2/31)coach and mentor me. (2/31)

2.2. I will improve my ability to manage I will improve my ability to manage projects by attending class (4/1) and projects by attending class (4/1) and volunteering at my church to coordinate volunteering at my church to coordinate

the annual picnic. (3/3the annual picnic. (3/3))

Key Decision FormatKey Decision Format

1.1. I will improve my conflict management I will improve my conflict management skills. My strategy is to: attend a class, find skills. My strategy is to: attend a class, find a coach/mentor/model, read the book, new a coach/mentor/model, read the book, new a coach/mentor/model, read the book, new a coach/mentor/model, read the book, new assignment or volunteer to...assignment or volunteer to...

2.2. I will know I have been successful I will know I have been successful because I will (see, hear, because I will (see, hear, act)______________. act)______________.

Key Decision FormatKey Decision Format

I will improve my______ I will improve my______

My strategy is to______My strategy is to______

1. Capitalize on a strength or opportunity 1. Capitalize on a strength or opportunity 1. Capitalize on a strength or opportunity 1. Capitalize on a strength or opportunity

2. Minimize or avoid a threat 2. Minimize or avoid a threat

3. Improve a weakness 3. Improve a weakness

I will know I have been successful because I will know I have been successful because I will (see, hear, act) _________.I will (see, hear, act) _________.


VISION

VALUES

STAKEHOLDERS

MISSION

DO HAVE

ASSUMPTIONS

GOALS

SITUATION ANALYSIS

OBJECTIVES


Action Steps Action Steps -- ExecutionExecution

SSpecific steps, learning activities that align with pecific steps, learning activities that align with your key decisions. your key decisions.

Action steps often identify key individuals who will Action steps often identify key individuals who will provide support, coaching, and accountabilityprovide support, coaching, and accountability..

3 Ways to Alter Your Behavior 3 Ways to Alter Your Behavior VALUESVALUES

VISIONVISION

STRATEGY MODIFY MONITOR MAKE COMMITMENT

FOCUSEDACTION

3 Proven Methods to Change 3 Proven Methods to Change

and Improve Yourself and Improve Yourself •• MODIFY YOUR ENVIRONMENTMODIFY YOUR ENVIRONMENT -- Rearranging your space Rearranging your space

and reinforce your new behavior. “To change yourself setand reinforce your new behavior. “To change yourself set--up up your world so it forces you to change” your world so it forces you to change”

•• MONITOR YOUR BEHAVIORMONITOR YOUR BEHAVIOR -- Recording what you do Recording what you do •• MONITOR YOUR BEHAVIORMONITOR YOUR BEHAVIOR -- Recording what you do Recording what you do improves performance. “To change yourself, heighten your improves performance. “To change yourself, heighten your awareness of your behavior.”awareness of your behavior.”

•• MAKE A COMMITMENTMAKE A COMMITMENT -- Establish a contingency of Establish a contingency of reinforcement. “To change yourself, arrange a reward if you reinforcement. “To change yourself, arrange a reward if you comply and punishment if you don’t.”comply and punishment if you don’t.”

Developmental ApproachDevelopmental Approach

“A person with an experience is never at the “A person with an experience is never at the mercy of a person with an argument.”mercy of a person with an argument.”mercy of a person with an argument.”mercy of a person with an argument.”

C.S. LewisC.S. Lewis

“Go for heaven and you get earth thrown in . Go for earth and you get neither.”

C.S. Lewis BE

VISION

VALUES

STAKEHOLDERS

MISSION

DO HAVE

ASSUMPTIONS

GOALS

SITUATION ANALYSIS

OBJECTIVES


“To whom should I go for

some Self-Help?”

- Ashleigh Brilliant

to accept the things I cannot change;

the courage to change the thing I can;

God grant me the wisdom

the courage to change the thing I can;

and wisdom to know that it’s ME.

“The more you are like yourself…“The more you are like yourself…

......the less you are like anybody else, which makes the less you are like anybody else, which makes

you unique. The problem today is that people try you unique. The problem today is that people try

to emulate others, which means, the world has a to emulate others, which means, the world has a

lot of copies and very few originals.”lot of copies and very few originals.”

Walt DisneyWalt Disney

Thank ya…

Thank ya ver muc…Thank ya ver muc…

Elvis is in the room

Don’t BelieveIn Santa

Are Santa

Santa Claus Life LoopSanta Claus Life Loop

Believe in Santa

Look LikeSanta

HappySatisfied

FrustratedBored

FrustratedBored

HappySatisfied

AnxiousChallenged

Uptight

UnhappyMiserable


The Fantasy of How it “Should Be”The Fantasy of How it “Should Be”

Quadrant I

Quadrant II

HappySatisfied

AnxiousChallenged

Uptight

AnxiousChallenged

Uptight

Quadrant I

UnhappyMiserable

Quadrant IV


UnhappyMiserable

Quadrant IV


The Truth About Everything The Truth About Everything

You will come down with an unpleasant bump

and chances are, then, that you’ll be in a slump.

And when you’re in a slump you’re not in for much fun.

Un-slumping yourself is not easily done.”

- “Oh the Places You’ll Go” Dr. Suess

The Give FactorThe Give Factor

•• Give ThanksGive Thanks•• Give CreditGive Credit•• Give CreditGive Credit•• Give Back Give Back •• Give Up Give Up

The Give Factor

The Give Factor

Give ThanksGive ThanksCount your blessings Count your blessings

(and non(and non-- blessings) blessings)

name them one by one. name them one by one. name them one by one. name them one by one.

What are you most grateful for today?What are you most grateful for today?

What are you least grateful for today?What are you least grateful for today?

Give CreditGive Credit

If I have seen farther than others, it is because If I have seen farther than others, it is because of standing on the shoulders of giantsof standing on the shoulders of giants.” .” of standing on the shoulders of giantsof standing on the shoulders of giants.” .”

Sir Isaac Newton Sir Isaac Newton

((Mathematician and Physicist responsible for the theory of Mathematician and Physicist responsible for the theory of

gravity)gravity)

Give Back Give Back

We make a living by what we get.We make a living by what we get.We make a living by what we get.We make a living by what we get.

We make a life by what we give.We make a life by what we give.W. ChurchillW. Churchill

Little Miss Little Miss MuffetMuffet sat on a sat on a tuffettuffet

Eating her curds and wheyEating her curds and whey

Along came a spider andAlong came a spider and

Sat down beside her and …Sat down beside her and …Sat down beside her and …Sat down beside her and …

She beat the heck out it with a She beat the heck out it with a spoonspoon

And exited the room to great And exited the room to great applause.applause.

(And it’s been (And it’s been workinworkin’ ever since!)’ ever since!)

Give Up Give Up The success strategy that got you where you are today, is now holding you back from reaching the next level in your work and life.

If you do what you’ve always done –You’ll get what you’ve always got or less.

Let go to grow.

Which one Give Factor do you most need to Which one Give Factor do you most need to act on to help yourself and the people in act on to help yourself and the people in

your life find their way back to Q1 ?your life find their way back to Q1 ?

•• Give ThanksGive Thanks•• Give ThanksGive Thanks•• Give Credit Give Credit •• Give BackGive Back•• Give UpGive Up

Leadership in a Complicated World Leadership in a...Jan 19, 2011 · Career Mission defines what...

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Transcript of Leadership in a Complicated World Leadership in a...Jan 19, 2011 · Career Mission defines what...