Leadership for Administration And Support
description
Transcript of Leadership for Administration And Support
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Leadership for AdministrationAnd Support1
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/ Institute Directors Update / Update on the Business Strategy and
Services Directorate including information about “The Student Learner Journey”
/ Guest speaker - Adding value and staying relevant to our customers
/ Hear about/ discuss findings recent ADMINCAT survey and reflect on avenues for professional development
What is today about?
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Session PlanWelcome and OverviewCarmel Ellis-Gulli A/Associate Director People, Planning and Performance
Institute Director’s UpdateDavid Riordan, Institute Director
Business Strategy and Services UpdateAlison Taylor, Acting Associate Director Business Strategy
Adding Value and Relevance For Your CustomersMartin Grunstein, Guest Speaker Success Communications
Feedback ADMINCAT survey Planning for DevelopmentGaby Gubbay A/Director Workforce Development
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Institute Director’s UpdateDavid Riordan/ SI Utube
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Staff Capability of Administrative and Support staff/ Examine findings recent capability / skills
survey for admin and support staff ADMINCAT
/ Consider professional development of administrative and support staff at Sydney Institute
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Value of ADMINCAT survey
/ Using strengths in capability to create a point of difference for the Institute
/ Creating strategies for closing gaps in capability which are of highest priority to the Institute
/ Targeting Institute resources more effectively.
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Capability Survey Findings 2012(ADMINCAT)/ Good sample size - 266 responses mostly
permanent staff (72% permanent)/ 40% Degree qualified/ 70% female/ 68% under 54 years of age – time left to
invest
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Preferences for professional development/ PD meets 62% of professional development
requirements – similar to other Institutes/ Respondents believe current skills meet 82%
of job requirements/ Timing most important factor affecting
access to PD (5% prefer out of work timing)/ 8% prefer online, 39% face to face
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General business 53%
Computer general technology 55%
Teams 63%
Managing self 66%
Communication &research 75%
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Where are we?Skill Area Sydney TAFE average
General Business Skillsets
53% of optimal level
52% of optimal level
Communication & research skills
75% 72%
Capability in managing self
66% 60%
Computer & general technology
55% 57%
Team behaviours 63% 64%
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Age ProfileAge
68% under 54 years of age
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Communication and research
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ManagingSelf
36%
51%
62%
90%
92%
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0
0.1
0.2
0.3
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0.5
0.6
0.7
0.44 0.440.48
0.58 0.590.64
General business
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High level is more than 70%/ Can you adjust your individual approach to
suit the cultural and business contexts of your clients and/or stakeholders? (86%)
/ Knowing internal and external clients? (90%)/ Using questioning/listening to meet requests
for information, to ensure the delivery of services, gather information about clients? (90%)
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Higher levels of capability/ Identifying and assessing team performance? (85%)/ Understanding written reports (90%)/ Able to identify professional development needs
related to daily work duties and career goals? (77%)
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Higher levels capability
/ Know your workplace responsibilities? (93%)/ Are able to identify professional development
needs related to daily work duties and your/ career goals? (77%)/ Recognise the individual strengths of team
members? (79%)
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Thinking skills/ 38% can use the thinking skill of understanding
for at least 80% of the tasks requiring that skill/ 13% can use the thinking skill of applying for at
least 80% of the tasks requiring that skill/ 14% can use the thinking skill of analysing for at
least 80% of the tasks requiring that skill/ 7% respondents can use the thinking skill of
evaluating for at least 80% of the tasks /
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/ Does the data reflect what you know?/ What opportunities and challenges do these
findings bring?
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Informal Avenues for Learning
/ As much as 80% of learning in an organisation is informal (Jcross)
/ What are your learning preferences?/ Consider variety of ways we learn?
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Self-assessment
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Developing your “Individual Learning Plan”
/ What is an individual learning plan (ILP)? / When?/ Who?/ How?
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Considerations when developing your ILP/ Strategies for learning – formal and informal/ Organisational directions / Areas of strength areas for development/ Your aspirations and goals/ Your needs
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New permanent teacher - ILPDevelopment Needs
Development strategies
Review/Feedback/Timeframe
Understanding and using training packages
Demonstration of NTIS by peers and
Within next two weeks
Hot Topic Interpreting and customising training packages
10 Sept 2009
Leadership/ Management Diploma in Training and Assessment
Semester 1 2010
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/ http://www.youtube.com/watch?v=uUqKcSxioxg
http://www.youtube.com/watch?v=_om3JLK_Zd0&feature=related
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Developing your learning plan
/ Know yourself / What are your learning goals?/ How are you going to get there?/ Track how your are going