Developing a Socially Fit Culturewith Brooke Deterline

hashtag #LeaderLens

LeaderLens

September 14, 2011

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Ashley WelchDirector, Leadership & SustainabilityInteraction Associates

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www.heroicimagination.orgBrooke Deterline

What happened in the 1971 Stanford Prison experiment and what was learned about situational influence?1

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“As disturbing as Enron’s own misconduct, is the growing evidence that leading US

financial institutions not only took part in Enron’s deceptive practices but at times

designed, advanced and profited from them.”

“The Enron fraud is the story of Synergistic corruption. There are supposed to be checks and balances in the system. The lawyers are

supposed to say no, the accountants are supposed to say no, the bankers are supposed

to say no, but no one who was supposed to say no, said no.”

- From the Smartest Guys in the Room

Dehumanization Diffusion of Responsibility Obedience to Authority Unjust Systems Group Pressure Power & Control Moral Disengagement Anonymity

Why don’t people act on their values?

Cost of Inaction 50% of employees who see misconduct

do nothing US has the lowest level of job

satisfaction in two decades Pervasive lack of public faith in

corporations Small lapses in action add up to losses in

value, small and large

Benefits of Action Better problem solvers More collaborative Greater resilience Greater innovation Longer term profitability

2What can a leader do to create a socially fit organization?

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1. Identify your automatic thoughts and beliefs in challenging situations

Build the skills to act on your values in the face of normal fear and discomfort.

Steps to Social Fitness

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Cognitive Distortions

• All-or-Nothing Thinking• Catastrophizing• Emotional

Reasoning

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2. Categorize your automatic thoughts and beliefs3. Challenge your unhelpful thoughts and beliefs4. Substitute a self supportive, helpful alternate response5. Set a specific behavioral goal for addressing the situation6. Remember that success does not depend on the outcome7. Enact your challenging situation8. Acknowledge yourself for taking heroic action 9. Plan for the next time

Steps to Social Fitness

3What are the characteristics of a socially fit culture?

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Questions?

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“

”– Arthur Ashe

True heroism is remarkably sober, very undramatic. It is not the urge to

surpass all others atwhatever cost, but the urge to serve

others at whatever cost.

October 19, 2011Karlin Sloan,

UNFEAR- Executive Coaching & Sustainability

November 16, 2011

Bettina Gordon, Wisdom from our Indigenous Elders

December 14, 2011

Melinda Weekes, Design Thinking for Social Change

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Ashley WelchDirector, Leadership & Sustainabilityawelch@interactionassociates.com

Hashtag #leaderlens

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