KX-TD TAPI 2.1. TAPI (Telephony Application programming Interface) History 1993 ・・・・・...

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KX-TD TAPI 2.1

Transcript of KX-TD TAPI 2.1. TAPI (Telephony Application programming Interface) History 1993 ・・・・・...

Page 1: KX-TD TAPI 2.1. TAPI (Telephony Application programming Interface) History 1993 ・・・・・ 19982000 Windows 3.1 TAPI1.3TAPI1.0 Windows 95 Windows NT4.0 Windows.

KX-TD TAPI 2.1

Page 2: KX-TD TAPI 2.1. TAPI (Telephony Application programming Interface) History 1993 ・・・・・ 19982000 Windows 3.1 TAPI1.3TAPI1.0 Windows 95 Windows NT4.0 Windows.

About CT(Computer Telephony) Interface

CT API (Computer Telephony Application Programming Interface)

TAPI2.1 I/F Windows standard API(Application Programming Interface) to control PBX via CTI server. This complies with client/server model and is capable of 3rd Party Control.TSP(Telephony Service Provide) is a PBX driver for TAPI2.1 I/F, currently available from KME.

Active X I/F (Proposal) Active X control interface resides in higher-level of TAPI 2 interface and complies with ACT control specifications. In contrast to TAPI application, it needs to be developed in C language, Active X can be used with packaged software and programmed easily. Microsoft plays a leading role in pursuing the standardization of ACT control specifications that is the middleware connecting TAPI with the application

Page 3: KX-TD TAPI 2.1. TAPI (Telephony Application programming Interface) History 1993 ・・・・・ 19982000 Windows 3.1 TAPI1.3TAPI1.0 Windows 95 Windows NT4.0 Windows.

KX-TD TAPI2.1 Basic Model

CTI server (WindowsNT4.0WS SP4 /

Windows98)

RS-232C

CT API

KX-TD500KX-TD1232/TD816KX-TD612

TAPI application / Packaged software(*1)

TAPI2 I/F

Active X control

TAPI TSP(Telephony Service Provider)CT Link

ROM S/W(PC-TD Link)

(*1)Packaged software : CM(MS Outlook, Lotus Notes), Excel,Word,Access,Visual Basic, and so on.

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KX-TD TAPI2.1 Client-Server Model

CTI server (WindowsNT4.0Server SP4)

RS-232C

CT API

KX-TD500KX-TD1232KX-TD816KX-TD612

TAPI application / Packaged software(*1)

TAPI2 I/F

Client PC (WindowsNT4.0SP4,98)

Active X controll

TAPI TSPCT Link

EtherNet

ROM S/W(PC-TDLink)

(*1)Packaged software : CM(MS Outlook, Lotus Notes), Excel,Word,Access,Visual Basic, and so on.

Remote module

TAPI application

TAPI2 I/F

Remote TSP

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KX-TD TAPI2.1 Software Module structure

PC-TD Link1.x (KME)

PBX Hardware

CT Link

Application

API orMiddleware(CT API)

TAPI 2.1

TSP (Telephony Service Provider : KME)

TAPICompliant

Application

TAPI Interface

HOTELPMS

ACDReport

RS232C

ActiveX

Easy DialerVisualBasicPIMCMExcelWord etc..

PMS I/F

PIM(Personal information Manager):Lotus Organizer, Microsoft OUTLOOK etc...CM (Contact Maneger) : GoldMine,ACD Report

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KX-TD TAPI 2.1 supported functions

Extended Telephony service (KME specific)Call ACCOUNT InformationSYSTEM status MONITORSet/Reset CLOCKSet/Reset TimedReminderSet/Reset COSSet Ext NameGet Device information.Set/Clear MessageWaiting Que controllGroup login / logout (for UCD) Get GroupList Above services are provided by lineDevSpecific function of TAPI.

BASIC Telephony serviceTAPI initialization, terminationVersion negotiationLine informationAddress informationOpen and close LINE deviceConversion of address formatCall informationAssist telephony functionMake callAnswer callToll saverCall priority controlCall dropLine handlingArea code information country code informationCall Monitor

Supplementary Telephony serviceForwarding call / Do Not DisturbService provider administrationCalltreatmentLineGatherDigitsCall pick-upCall clearanceBearer mode settingRedirect callLine dropCall on holdCall on hold retrieveCall transferConference

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KX-TD TAPI2.1 Systems Requirements

CT server PC (Min Pentium133 , HDD 100MB, RAM 32MB)

OS NT4.0 Server/WS + SP4 , Windows98

CT API KME TAPI 2.1 / Active X control (Under Development)

PBX TD816 / TD1232 / TD500 (Serial Port 1 @ 9600 baud)

Phone D-PT / A-PT / SLT

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Current Partners in EuropeCurrent Partners in Europe

VoIP GatewayOKI (Japan)

VoIP GatewayOKI (Japan)

CTI Pronett

(Norway)

CTI Pronett

(Norway)

CTI ComTelco(Switzerland)

CTI ComTelco(Switzerland)

Hotel BillingJusan (Spain)

Hotel BillingJusan (Spain)

CTIRedwood (U.K.) CTIRedwood (U.K.)

PC-Phone CITEL (U.K.)

PC-Phone CITEL (U.K.)

Small Hotel Anderwald(Germany)

Small Hotel Anderwald(Germany)

Call AccountingCommsoft (U.K.)Call AccountingCommsoft (U.K.)

CTI Trius(Germany)

CTI Trius(Germany)

CTI Ositron(Germany)CTI Ositron(Germany)

CTI Accel(Belgium)

CTI Accel(Belgium)

CTIMegasoft(Austria)

CTIMegasoft(Austria)