KX-TD TAPI 2.1. TAPI (Telephony Application programming Interface) History 1993 ・・・・・...
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Transcript of KX-TD TAPI 2.1. TAPI (Telephony Application programming Interface) History 1993 ・・・・・...
KX-TD TAPI 2.1
About CT(Computer Telephony) Interface
CT API (Computer Telephony Application Programming Interface)
TAPI2.1 I/F Windows standard API(Application Programming Interface) to control PBX via CTI server. This complies with client/server model and is capable of 3rd Party Control.TSP(Telephony Service Provide) is a PBX driver for TAPI2.1 I/F, currently available from KME.
Active X I/F (Proposal) Active X control interface resides in higher-level of TAPI 2 interface and complies with ACT control specifications. In contrast to TAPI application, it needs to be developed in C language, Active X can be used with packaged software and programmed easily. Microsoft plays a leading role in pursuing the standardization of ACT control specifications that is the middleware connecting TAPI with the application
KX-TD TAPI2.1 Basic Model
CTI server (WindowsNT4.0WS SP4 /
Windows98)
RS-232C
CT API
KX-TD500KX-TD1232/TD816KX-TD612
TAPI application / Packaged software(*1)
TAPI2 I/F
Active X control
TAPI TSP(Telephony Service Provider)CT Link
ROM S/W(PC-TD Link)
(*1)Packaged software : CM(MS Outlook, Lotus Notes), Excel,Word,Access,Visual Basic, and so on.
KX-TD TAPI2.1 Client-Server Model
CTI server (WindowsNT4.0Server SP4)
RS-232C
CT API
KX-TD500KX-TD1232KX-TD816KX-TD612
TAPI application / Packaged software(*1)
TAPI2 I/F
Client PC (WindowsNT4.0SP4,98)
Active X controll
TAPI TSPCT Link
EtherNet
ROM S/W(PC-TDLink)
(*1)Packaged software : CM(MS Outlook, Lotus Notes), Excel,Word,Access,Visual Basic, and so on.
Remote module
TAPI application
TAPI2 I/F
Remote TSP
KX-TD TAPI2.1 Software Module structure
PC-TD Link1.x (KME)
PBX Hardware
CT Link
Application
API orMiddleware(CT API)
TAPI 2.1
TSP (Telephony Service Provider : KME)
TAPICompliant
Application
TAPI Interface
HOTELPMS
ACDReport
RS232C
ActiveX
Easy DialerVisualBasicPIMCMExcelWord etc..
PMS I/F
PIM(Personal information Manager):Lotus Organizer, Microsoft OUTLOOK etc...CM (Contact Maneger) : GoldMine,ACD Report
KX-TD TAPI 2.1 supported functions
Extended Telephony service (KME specific)Call ACCOUNT InformationSYSTEM status MONITORSet/Reset CLOCKSet/Reset TimedReminderSet/Reset COSSet Ext NameGet Device information.Set/Clear MessageWaiting Que controllGroup login / logout (for UCD) Get GroupList Above services are provided by lineDevSpecific function of TAPI.
BASIC Telephony serviceTAPI initialization, terminationVersion negotiationLine informationAddress informationOpen and close LINE deviceConversion of address formatCall informationAssist telephony functionMake callAnswer callToll saverCall priority controlCall dropLine handlingArea code information country code informationCall Monitor
Supplementary Telephony serviceForwarding call / Do Not DisturbService provider administrationCalltreatmentLineGatherDigitsCall pick-upCall clearanceBearer mode settingRedirect callLine dropCall on holdCall on hold retrieveCall transferConference
KX-TD TAPI2.1 Systems Requirements
CT server PC (Min Pentium133 , HDD 100MB, RAM 32MB)
OS NT4.0 Server/WS + SP4 , Windows98
CT API KME TAPI 2.1 / Active X control (Under Development)
PBX TD816 / TD1232 / TD500 (Serial Port 1 @ 9600 baud)
Phone D-PT / A-PT / SLT
Current Partners in EuropeCurrent Partners in Europe
VoIP GatewayOKI (Japan)
VoIP GatewayOKI (Japan)
CTI Pronett
(Norway)
CTI Pronett
(Norway)
CTI ComTelco(Switzerland)
CTI ComTelco(Switzerland)
Hotel BillingJusan (Spain)
Hotel BillingJusan (Spain)
CTIRedwood (U.K.) CTIRedwood (U.K.)
PC-Phone CITEL (U.K.)
PC-Phone CITEL (U.K.)
Small Hotel Anderwald(Germany)
Small Hotel Anderwald(Germany)
Call AccountingCommsoft (U.K.)Call AccountingCommsoft (U.K.)
CTI Trius(Germany)
CTI Trius(Germany)
CTI Ositron(Germany)CTI Ositron(Germany)
CTI Accel(Belgium)
CTI Accel(Belgium)
CTIMegasoft(Austria)
CTIMegasoft(Austria)