Kudo Team flight 2.0 process

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Flight Team 2.0 Our Story

Transcript of Kudo Team flight 2.0 process

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Flight Team 2.0Our Story

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Who We Are

Julianto SaputraProduct Manager

Adani ArisyTech Lead & Mobile

Dev

Umar RohmanAPI Developer

Asep SaepullohAPI & CMS Developer

Aristo OktobrianWeb Front End

Developer

Hutomo SugiantoWeb Back End

Developer

Ahmad ShokhibQA Engineer &

Analyst

Arnold SaputraUI/UX Designer

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Why Team Flight?1. Improvise2. Leadership3. Ownership4. Focus5. Big tech company’s product

creation process

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How We Do Things

1. Brainstorming

2. Design Sprint

3. Agent Survey

4. A/B Testing

5. Product Requirement Document

6. Backlog Grooming

Adani Arisy
war room
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BrainstormingGetting ideas out from our brains

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Google Ventures

Design Sprint

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Agent Survey

15 KUDO Agents were called

15 Offline Travel Agents were surveyed

Questions:Who are the customers?

FRIENDS, Colleagues, Relatives

Anything can make you sell easier?Fixed Price, Better Price & Commission, Booking Form

Do you have any issues?Price Change, Email pending, Deposit on multiple accounts

Understanding user’s wish, identifying pain points, and looking for

insights

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A/B TestingTesting new prototypes against

the old product

5 Agents were A/B Tested

Key points:Search ticket

Booking process

Agent can add moreCommission

After sales service

Error Handling

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Vs

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Vs

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Vs

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Gather all the Data+documentation before develop the solution...

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Agile and iterative product development called

Donald - SCRUM

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Pure Scrum PracticeRoles

Product Owner

Scrum Master

Development Team

Artifact

Product Backlog

Sprint Backlog

Potentially Shippable Increment

Events

Sprint Planning

Daily Scrum

Demo

Retrospective

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Flight Scrum-ishRoles

Product Owner

Scrum Master

Product Manager

Development Team

Artifact

Product Backlog

Sprint Backlog*

Potentially Shippable Increment

Events

Sprint Planning

Daily Scrum

Demo

Retrospective

* Very flexible to scope changes

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Product Backlog PRD as initial requirements

Backlog grooming

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Sprint BacklogTask -- not story

Created every Sprint Planning

Refinements of backlog

Very flexible to scope change

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Complexity PointTeam velocityCommon understandingBacklog Refinements

Story Point Estimation

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Retrospective

What went well ?What can be

improved?Next Sprint Resolution

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Our ResolutionsSprint 2:

On time on delivering tasks

More Speak-up

More Proactive

Sprint 3: On time on delivering tasks: Update on-

progress task by adding comments in JIRA daily

Sprint 4: Implementing Checklist by adding comment

“Sudah sesuai dengan Checklist / DoD”

Sprint 5: Implementing Checklist by adding

comment “Sudah sesuai dengan Checklist / DoD”

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AccomplishmentsPercentage of Requirements fulfilled from PRD

Minimal Scope Changes

Checklist showcase

Daily comment at JIRA to track progress of task

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Clear Definition Of DONE

No more misconception or miscommunication of what is

‘DONE’

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Happier Developer

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Our youngest member

Product by Umar Rohman

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Special Thanks