KONICA MINOLTA IS #1 IN BRAND KEYS LOYALTYSURVEY FOR AN UNPRECEDENTED 10 YEARSWe are pleased to announce that, for an unprecedented 10thconsecutive year, Konica Minolta has been awarded first place in the2017 Brand Keys Customer Loyalty Engagement Index® in the"MFP Office Copier" category! This award speaks not only to ourpledge to be the industry leader, but also to your commitment as ourDealer partners.

Brand Keys’ annual customer engagement survey, now in its 22nd year, evaluates howcompanies rank in customer loyalty and 83 product categories and 740 brands, according to 49,168 survey participants. We have once again been named as a leading brand forcustomer loyalty when measured against the “ideal” office copier business.

Robert Passikoff, founder and president of Brand Keys, spoke about us with some of the top name brands in America: “Of the 740 brands included in the 2017 CLEI, we saw someperennial engagement experts rise to the tops of their categories again. This year the bestof the engagement best included: Avis, JetBlue, Hyundai and Ford, Dunkin’ and Starbucks,Apple, Discover and American Express, GEICO, Konica Minolta, Amazon, Domino’s,Facebook, Google, Chanel and AT&T.”

That’s pretty great company! And a testament to how hard all of us work to go above andbeyond to deliver an exceptional experience for customers.

Winning this award validates our excellence in customer loyalty, which we have achievedbecause of your support and partnership. These are key differentiators for our company,and are what will continue to drive us toward innovation and success. As with all of our awards, I urge you to share this recognition. Click here to view all the awards

TWO NEW MONOCHROME OFFICE MFPs RECENTLY INTRODUCED:bizhub 558 and 458

The bizhub 558 and 458 are black & white, high- and mid-range speed multifunction printers(MFP) developed to ensure high performance in any office of any size. The enhanced 9-inchmulti-touch panel, environmental performance and security functions provide users with aneasy-to-use environment and fully support improvements in office work efficiency.

The bizhub 558 and 458 come standard with the web browser (LK-101) and 4 GB ofmemory. They also have all the newly added features and functions as the recently launched368 and 308 units, such as:

Open API (consistent with the latest INFO-Palette engines)9" control display panel featuring soft menu keys that allow users to registercommonly used functionsMobile touch area with embedded Near Field Communication (NFC) and BluetoothLE (Low Energy) technology, allowing users to authenticate print and scan jobsdirectly from their mobile devicesDetachable paper trays (standard trays)Improved bypass trayOptional hard disk mirroring

Most of the accessories are shared with the 368 and 308. Please check the 558 and 458Specifications and Installation Guide for a list of all compatible accessories andconsumables.

REMINDER: “WINTER WINDUP!”PROMOTIONEarn promotional adVantage Points in the "WinterWindup!" promotion which ends on March 31, 2017.

Konica Minolta has received to date. The fact that, for 10 consecutive years, we are #1 with our customers is impressive.

Thank you for your continued support.

Remember to get all your promotional claims in forthe eligible products by April 7, 2017.

Visit the "Promotions" page on the adVantageProgram website for complete details.

ADVANTAGE PROGRAM CLOSING FORFY16: WHAT YOU NEED TO KNOW AND DO

CONGRATULATIONS, “QUICK QUESTION” WINNERS!

1. Now is the time to advance to the next level to earn higher points and start the FY17adVantage year at the level you finish in this year’s program!

2. Sell and claim to become a top performer to earn more recognition and rewards. Wewill be rewarding regional and national Top Performers with awards beyond the higherpoints! Visit Perks & Privileges on the adVantage site.

3. Look out for a Perks & Privileges email for great branded apparel for all Elite, Platinumand Blue Level participants.

4. Update your profile to ensure your Perks & Privileges award gets to the right location.5. Final claims for the FY16 adVantage Program need to be claimed by midnight CST

April 7, 2017.6. Claiming will be unavailable for a brief period after April 7, 2017, before the launch of

the FY17 adVantage Program (when we’ll have more good news to announce in April)!

DSM SELLING TIP OF THE MONTHSubmitted by: Mike Billets, Konica Minolta DSM, West Region

“Prioritize ‘A’ selling time versus ‘B’ selling time to maximize your selling efforts. ‘A’ sellingtime is the time between 8:00 am and 5:00 pm. This is the time when you should befocused only on activity that will lead directly to business. Anything that is not going to leadto business should be scheduled before 8:00 am, after 5:00 pm or on the weekend –necessary sales work or ‘B’ selling time.

All too often, you can find yourself doing paperwork, sitting in sales meetings, trainingsessions or webinars during prime ‘A’ selling time. You may feel productive but in fact youare cheating yourself and being counterproductive. If you stay focused on being in front ofcustomers or on the phone with prospective customers during ‘A’ time, you will be moreproductive and more successful. It's as simple as that!”

Congratulations are in order for the following winners of 100 adVantagePoints for answering our two recent QUICK QUESTIONS:

KONICA MINOLTA'S ADVANTAGE PROGRAM. REWARD YOURSELF.

Winners of our "What is your biggest sales challenge?" QUICK QUESTION:

Mike MarlowTait ThomsenScott Knodle

Winners of our "How long have you been selling office equipment and solutions?" QUICK QUESTION:

Katherine MillerJenn AdamsPatricia Pruitt