PLUS separately bookable

half-day workshops to add to

your conference experience

conferenz.co.nz/ba

FEATURING PRESENTATIONS FROM:

Air New Zealand | Kiwibank | Flick Electric Co. | Equinox | Datacom | Fonterra

Paymark | Suncorp Group | Quanton | ANZ Banking Group | Montage | Tower Insurance

Knowledge sharing, strategy and success for today's Business Analyst

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KEY TOPICS:• The Ever-Evolving Role of the Business Analyst• Disruptive Technology and Its Impact on Process• From DevOps to Design Thinking & More

SEPARATELY BOOKABLE HALF-DAY WORKSHOPS TO ADD TO YOUR CONFERENCE EXPERIENCE

1: Effective elicitation and scope definition methods to complement your BA Practice

2: The Agile way - driving Agile success with Scrum

ATTENDEES FROM PREVIOUS YEARS INCLUDE:• Senior Business Analysts• Business Analysts• Digital Business Analysts• BA Team Leaders• Business Improvement

Specialists

• IT/IS Managers• Financial Analysts• Consultants• Systems Analysts• Functional Specialists• Project Managers

VIV TATHAM Product Owner Digital ID Kiwibank

Viv has been working with RealMe for the past 5 years and has gained valuable experience working within the RealMe partnership, where she has balanced a large number of requirements including public and private client needs, high availability systems, new technologies and most importantly the customer experience. The RealMe team’s next focus is to turn the product into a real time customer experience, that improves both customer identification for organisations, and improves the customer experience. Viv gives us her insights into this complex project.

NOW IN ITS EIGHTH YEAR the Business Analyst Masterclass & Skills Development Forum offers learning experiences and an opportunity to up-skill while finding out what's new in this everchanging field. We also bring you case studies on recent innovative projects and an insight into tools and methodologies influencing Business Analysis today.

3 REASONS to put the 2017 Business Analyst Masterclass & Skills Development Forum in your diary:

1 Connect and collaborate with leading Business Analysts from around New Zealand

2 Gain insights into the latest technology advances, business processes and trends impacting the role of business analysis

3 Learn from your peers who will be presenting engaging case studies, unique solutions and specialist topics to enhance your skillset

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S KAH CHAN Head of Product DesignFlick Electric Co.

Kah Chan is the Head of Product Design for the disruptive electricity retail start up Flick Electric Co. At Flick, Kah works at the intersection of tech, marketing and product to collaboratively deliver delightful user experiences for Flick customers (and prospective customers) to engage them with their day to day energy consumption habits. He has previously worked as a Senior Lecturer at the School of Design for Victoria University of Wellington, and still mentors young interactive companies like Fiero Interactive among others.

DISCOUNTED

GROUP BOOKINGS

See back page for details

8.30 REGISTRATION AND COFFEE

9.00 Welcome from the ChairSandra Wragg Miller, Lead Digital Business Analyst, Independent Contractor

9.10 Overview: Digital Business Analysis - Thinking differently in the age of digital disruption• What technologies are transforming processes now and

what new technologies are on the horizon?• The ongoing challenge of managing disruptive innovation• Keeping overarching goals and strategy at the forefront

of decision making• Getting the most out of existing technology and justifying change• Examining the BA's role in responding to technology

transformationJohn Barris, Principal Consultant, Equinox IT

9.50 CDO Address: The value of the BA - strategic partnerships and identifying business needsHow are Business Analysts perceived and how do they fit into the organisation from the Chief Digital Officer's perspective? What are the key contributions they make which directly or indirectly impact the strategic direction and ultimately drive business success?Liz Maguire, Chief Digital Officer, ANZ Banking Group

10.30 MORNING BREAK AND REFRESHMENTS

11.00 BA Leaders: Panel - the ever-evolving role of the BA• A one size fits all job description for "Business Analyst" -

can this exist?• Examining the differences and similarities of Technical BA's

and Business BA's• Looking to the future of the BA role - what skills will

be needed to thrive in the digital ecosystem?Malcolm Frethey, Senior Business Analyst, Independent ContractorMichelle A. Nefdt, Senior Business Analyst, Conexus ConsultingPaeterasp Vevaina, Senior Functional Business Analyst, Fletcher Distribution

11.45 Case Study: RealMe - navigating a complex projectRealMe, a government driven initiative, provides a secure environment for New Zealanders, allowing them to do more online. Viv Tatham has been instrumental in driving this innovative project and will give an overview, taking us through some of the insights and highlights encountered along the way.• How it came about: the reason, purpose and benefits of

the RealMe Project• Complexities of design, scope and implementation• Key insights into the project from a BA perspective• The potential of RealMe for New ZealandersViv Tatham, Product Owner Digital ID, Kiwibank

12.30 LUNCH

1.30 Masterclass: The BA at a higher levelHow Strategic Analysis utilises core BA skills to positively influence business and project outcomes• Why Strategic Analysis makes a difference• Engaging and communicating with stakeholders• What BA skills to bring and what to leave behindAndrew McNaughton, Senior Business Analyst, Armiger Solutions

2.30 Why an Agile framework works well in an Augmented Reality project and how the BA fits into the team• What organisations need to know about Augmented Reality• What are the key benefits of adopting an Agile approach to AR?• Learn how to put together a multiskilled and diverse team

to create this output• The BA's role as digital change agent• Understanding the time it takes to successfully establish

an Agile mindsetChris Blair, Senior Mobile Innovation Business Analyst, Datacom

3.00 AFTERNOON BREAK AND REFRESHMENTS

3.30 Focus on user design driven companies: How companies from National Geographic to IKEA leverage the mindset of design thinking• The benefits of design thinking and key examples• The solutions we aim to create as opposed the problems

we need to solve• An overview of the design processWilliam Meadows, Project Lead and Senior Designer, Empathy Design

4.00 Defining DevOps for the BA • A brief history of DevOps• Defining the goals and key features of DevOps as a

framework for success• Understanding potential impacts of DevOps implementation

and operation to the BA's role David Reiss, Principal Consultant - Digital Transformation, Equinox IT

4.30 Design thinking - putting users at the centre• Defining the features of design thinking• Advocacy for user-centric design and fostering creativity• Ways that design thinking can augment a traditional approachGeorgina Clarke, Design Consultant and Design Coach, Better by Design

5.00 Summary remarks from the Chair and networking drinks

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ADAY 1: WEDNESDAY 10 MAY 2017 PLENARY

"It is a fabulous chance to network and

compare organisation structures, tools and processes.

An invaluable learning experience."- 2016 BA MASTERCLASS ATTENDEE

SKILLS LEADERSHIP9.00 Welcome back from the Chair Welcome back from the Chair

9.05 Agile projects: the BA’s relationship with the Product Owner• How the two roles overlap and complement each other• How does the BA support the product owner and their objectives

in an Agile context?• Why defining and prioritising requirements is important prior to a sprint• The BA’s role in managing product backlog• The BA as trouble shooterPriya Sivakumar, Agile Delivery Coach, Suncorp Group

Spotlight on cognitive computing - How Robotic Process Automation can and will change your business processes• An overview of emerging technologies which stand to transform

the workplace• The ways that RPA is set to impact business• How can organisations stay informed and start to plan for

impending change?Sam Osborne, Head of Sales and Marketing, Quanton

9.35 SESSION BREAK SESSION BREAK

9.40 Masterclass: Managing up - how and when to take the lead• What is meant by ‘managing up’?• How to establish a positive relationship with your boss• Ways a BA can take initiative and show worth• How to think ‘big picture’ from your manager’s perspective• What not to do - avoiding pitfalls when it comes to managing up David Kennedy, Group Chief Information Officer, Transaction Services Group

Masterclass: Cultivating resilience learn how to create a durable culture for success• How project leaders and BA’s can adopt a resilient mindset• Fostering a culture in which setbacks become opportunities• Identifying individual behaviours and language which promote

team resilience Carel Redelinghuys, Programme Manager, Fonterra

10.40 MORNING BREAK AND REFRESHMENTS MORNING BREAK AND REFRESHMENTS

11.10 Data security and the need for BA’s to keep the issue in mind• What are the current threats to security for organisations?• How to provide robust data management• How do security concerns impact Business Analysis?• Best practice for data disposalSimon Burson, Information Security Manager, Paymark

Data visualisation - How to effectively transform data into information for better communication and outcomes • The benefits of story telling to make data meaningful • Understanding your audience • Building a bridge between data and decision making • Using design elements to enhance and complement your visuals • How BA’s use the analysis skillset to turn insights into action Will Parker, Principal Consultant & BA Practice Lead, Montage Professional Services

11.40 SESSION BREAK SESSION BREAK

11.45 Masterclass: “Cupcakes and Canapes”: Using Vertical Slicing to right size your Minimal Viable Products and User Stories• Understanding what makes up Minimal Viable Product, with real

life examples• How to ensure these are living up to the title “Minimal”• Using INVEST principles to ensure our user stories are as small

as possible• Supercharging our user journeys using the technique of Story MappingRob Harrison, Lead Digital Business Analyst, Air New Zealand

Masterclass: Rebranding yourself as a Business Analyst and marketing the brand to the wider organisationConsciously creating your personal brand aids teamwork, career progression, networking and helps forge stronger relationships within the organisation.• Understanding how others view you and the common impression

of the BA to the rest of the organisation• What to consider when creating a personal brand• Creating a social media presence to manage your brand• Continuous commitment to communicating your brand to the wider

organisationRebecca Morris, Director, Paradigm Shift

12.45 LUNCH LUNCH

1.40 Masterclass: Effective facilitation skills for teamwork• Preparing for team meetings and setting clear goals and objectives• The difference between facilitation and Chairing• Key communication skills including listening, neutrality, respect

and assertiveness• How to guide decision making for effective use of time• Ways to deal with conflict and difficult people• Reviewing the facilitation outcomes for monitoring successSarah Tocker, Leadership Development Consultant, Tocker Associates

Masterclass: Business architecture for business success - the step ahead• Learn how the BA can leverage Business Architecture opportunities

in their own role• The way Business Architecture, Enterprise Architecture and Business

Analysis are linked• The alignment of skills between BAs and BArchs• How the BA increasingly influences Business Architecture and strategy

as a wholeNoel O’Sullivan, Senior Project Manager, ANZ Banking Group

3.00 AFTERNOON BREAK AND REFRESHMENTS AFTERNOON BREAK AND REFRESHMENTS

DAY 2: THURSDAY 11 MAY 2017 STREAMS

3.20 How the BA and the UX Specialist can collaborate and complement each other:• How Business Analysis correlates with the User Experience • Things to consider for optimum collaboration between the BA

and UX SpecialistLesley Clarke, Enterprise Business Analyst, Tower Insurance

Case Study: How we put our customers at the centre at Flick Electric Co.• How UX aligns with our vision• The ways we engage with our customers • Why we choose to use agile design and development processesKah Chan, Head of Product Design, Flick Electric Co.

3.50 SESSION BREAK SESSION BREAK

3.55 Panel: Where next? Career progression for BA’s• New and evolving career pathways for BA’s• Is demand for BA’s increasing in the market• The importance of having a plan • How to increase your marketability• What comes after Senior BA?Jayesh Jain, Enterprise Business AnalystRosa Volz, Senior Business Analyst, MediaWorks NZRob Harrison, Lead Digital Business Analyst, Air New Zealand

Creating great teams - How self-selection lets people excelSelf-selection is a radical yet simple way to form stable teams in the belief people are at their happiest and most productive if they can choose what they work on and who they work with. • Understanding the benefits of Self-Selection as a way of ensuring

the best team design • Learn a process for Self-Selection that scales to at least 100 people • Anticipating and addressing people’s questions and concerns around

self-selection • Create a plan that includes pre-requisites for self-selection success David Mole, Agile Coach

4.25 Closing remarks from the Chair and end of conference Closing remarks from the Chair and end of conference

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PS FRIDAY 12 MAY: 9.00AM - 12.30PM

Effective elicitation and scope definition methods to complement your BA Practice This half day workshop will cover effective scope and requirements gathering techniques to assist Business Analysts in understanding the project’s real challenges and addressing them adequately.

• How to prepare for interviews and format questions for improved insights

• Reviewing group data gathering methods

• Creating open lines of communication with all stakeholders

• Understanding different ways to overcome barriers to requirement elicitation including tacit knowledge, misunderstandings, missing requirements and reluctant participants

• Applying data analysis to provide a better picture of user needs

• Defining scope well from the start to avoid time wasting later

• Useful diagrams and use case models to define project scope requirements

Heather Butcher, Senior Business Analyst, EffectusHeather Butcher is a Senior BA at Effectus, where she provides a wide range of business analysis services to help organisations achieve their strategic goals. A large part of her role involves the elicitation and scoping of requirements for project definition and system selection.

FRIDAY 12 MAY: 1.30PM - 5.00PM

The Agile way - driving Agile success with Scrum Business Analysts play an important role in bringing structure and direction to teams with Scrum application. This workshop will provide a practical understanding of the various ways in which BA’s can be involved in Scrum, and techniques to add greater value throughout the process.

• Revisiting the three distinct roles within Scrum teams and where the BA fits

• Ensuring your team understands the Scrum process and prescribed meeting stages

• Keeping the lines of communication open to provide clarity when needed

• Kicking off the project well - ensuring the project has a clear vision shared within and represented by the team

• How many is too many? Uncovering the optimum team size for your project and organisation

• Effective preparation for Scrum meetings and key outcomes of a successful retrospective

• Questioning stakeholders to engage in robust conversations regarding scope

• The key to continued success - developing a rhythm of preparing stories for future Sprints to reduce backlogs and enable ongoing effective delivery

Lee Thomas, Agile Coach, iter8Lee Thomas is an Agile practitioner with over 25 years of software development experience, having worked for companies as diverse as Ford, Vodafone, ASB and Westpac Bank. Lee is an Agile Coach, Certified Scrum Master, Certified Scrum Product Owner and Certified Scaled Agile Program Consultant.

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BOOKING OPTIONSSUPER SAVER

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CONFERENCE $2,199 + GST $2,399 + GST $2,599 + GST

WORKSHOP (EACH HALF DAY) $599 + GST $699 + GST $799 + GST

CL008 Code: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Copyright © 2017 Conferenz Ltd

W: conferenz.co.nz/ba P: (09) 912 3616

Agenda Updates: Conferenz Ltd reserves the right to make any amendments deemed to be in the best interest of the conference. Agenda is correct at time of printing, please check online for any updates.

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WHAT HAPPENS IF I HAVE TO CANCEL?YOU HAVE SEVERAL OPTIONS:• Send a substitute delegate in your place• Confirm your cancellation in writing (letter or email) at least

ten working days prior to the event and receive a refund less a $300+GST service charge per registrant. Regrettably, no refunds can be made for cancellations received after this date.

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Would you like to bring YOUR TEAM?Competitive group booking options available. Contact the team on 09 912 3616 for more information.