Knowldege Management

04/08/23Carsem Sdn Bhd 1

Knowledge Management

laurenceyap


Vision Statement

Leverage Human Capital to Expand Organizational Knowledge Base


Goal and Objective

Create, Capture and Retain Knowledge

Provide Tools for Employees Create a knowledge sharing culture


Activities Communication Platform: TMS Intranet –

Forum, Announcement, Feedback and Archive Intelligent Gathering: Internet Research -

Manage information to act better – Research, Organize, Innovate, Share (ROIS)

E-Learning Initiative Community of Practice (Voluntary) Tools:

After Action Review Project Review to reduce future mistake IDEA implementation Form to capture thinking

process Facilitate Post Mortem Meeting


TMS Intranet – Forum, Announcement, Feedback and Archive tmsINTRANET™ is a

web-based application that facilitates communication, business processes and collaboration among users in an organization, both in the LAN and Internet environment


E-Learning Initiative

Deploy E-Learning to speed up learning

critical skills, knowledge and attitudes

Engage Skillsoft for delivery of E-Learning for 1000 employees


Manage information to act better: Research, Organize, Innovate, Share (ROIS)

Internet Research Training Training on Managing Information, Folder and

Workflow Web Search Help Center through TMS

Intranet Distribute Digital Newsletter, Magazine and Useful

Web Sites Create Web Links for Every Department Monthly Corporate/HRD Newsletter by using Flash


Facilitation for Post Mortem Meeting Department can engaged HRD as external

facilitator for their review of projects, events or work progress

Three major questions: What went right? What can be improved? What is your advise? How do you do differently in future?


Background of Skillsoft SkillSoft is a leading global provider of e-learning

content and technology products for business and IT professionals primarily within the Global 5000.

SkillSoft's multi-modal learning solutions support and enhance the speed and effectiveness of formal and informal learning processes and integrate SkillSoft's in-depth courseware-learning content, learning management platform, virtual classroom technology and support services.


Community of Practice Set up groups of SME for them to

discuss subject close to their heart HRD prepare meeting room,

refreshment and magazine for the group


Tool: IDEA implementation - capture innovative implementation process Investigate, Design, Execute, &

Adjust IDEA can be used for Lean Team


Tool: After Action Review

Incorporate AAR into projects, day to day work

Promote to the masses of the application


Tool: Project Review reduce future mistake

Capture Past Experience in Project Review Form’

File for future reference


HRD Involvement

Train to be certified Knowledge Management Personnel

Continue to renew KM activities in Carsem

Coordinate, organize, communicate and publish report of KM

Knowldege Management

Business

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