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Group 1 Section B, Q1. Analyze the case ‘Why Didn’t We Know” and take a decision on a request from Mike for reinstatement. Give your decision and give three reasons for it. Walter Nikels, the CEO of Galvatrens before Chip Brownlee took over, ran the organization in an authoritarian and hierarchical fashion which led to high employee dissatisfaction and attrition amongst the employees. After joning, Chip tried to change the company’s culture by announcing ambitious initiatives to make Galvatrens an organization that excelled in listening to and learning from its employees and its customers. But when Mike, one of the employees in sales department, reported that illegal conduct by Greg, he was demoted and transferred. Based on our analysis of the situation, we would accept Mike’s application for reinstatement based on the following reasons:- I. Chip is trying to create a culture where employees can come forward and raise their concerns freely. Reinstating Mike, would reinforce the faith of the employees in this new culture in the organization. On the other hand, if Mike is not reinstated employees might feel demotivated and decide not to report any such unethical act in the future. II. III. and motivate them to take such corrective actions in the future as well. On the other hand, IV. Mike’s action was in sync with Galvatrens’ systems and policies. By reinstating him, it would reinforce the faith that the other employees had in the organization and motivate them to take such corrective actions in the future. V. Avoid Legal Battle: It might avoid a legal battle with Mike, which will prevent the information about channel stuffing from leaking out of the organization, which would keep Galvatrens’ reputation intact. If not handled correctly, this allegation could hurt the company in terms of employees, customers and shareholders.

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Group 1

Section B,

Q1. Analyze the case ‘Why Didn’t We Know” and take a decision on a request from Mike for reinstatement. Give your decision and give three reasons for it.

Walter Nikels, the CEO of Galvatrens before Chip Brownlee took over, ran the organization in an authoritarian and hierarchical fashion which led to high employee dissatisfaction and attrition amongst the employees. After joning, Chip tried to change the company’s culture by announcing ambitious initiatives to make Galvatrens an organization that excelled in listening to and learning from its employees and its customers. But when Mike, one of the employees in sales department, reported that illegal conduct by Greg, he was demoted and transferred.

Based on our analysis of the situation, we would accept Mike’s application for reinstatement based on the following reasons:-

I. Chip is trying to create a culture where employees can come forward and raise their concerns freely. Reinstating Mike, would reinforce the faith of the employees in this new culture in the organization. On the other hand, if Mike is not reinstated employees might feel demotivated and decide not to report any such unethical act in the future.

II.III. and motivate them to take such corrective actions in the future as well. On the other hand, IV. Mike’s action was in sync with Galvatrens’ systems and policies. By reinstating him, it would

reinforce the faith that the other employees had in the organization and motivate them to take such corrective actions in the future.

V. Avoid Legal Battle: It might avoid a legal battle with Mike, which will prevent the information about channel stuffing from leaking out of the organization, which would keep Galvatrens’ reputation intact. If not handled correctly, this allegation could hurt the company in terms of employees, customers and shareholders.

VI. No Reason For Termination: Though Mike’s performance had declined in the past few months but it is majorly due to nasty custody fight with his ex-wife. Otherwise he had been a solid performer, which reflects his true capabilities and potential.

Moreover, Mike’s manager terry didn’t handle the situation correctly. Instead of helping and supporting the Mike in this situation he reacted brutally contributing to Mike’s emotional stress.