King: Building the Digital Branch Workshop
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David Lee King | davidleeking.com | tscpl.org library websites designing effective Digital Branch: Building the
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David Lee King: Building the Digital Branch Workshop
Transcript of King: Building the Digital Branch Workshop
David Lee King | davidleeking.com | tscpl.org
library websitesdesigning effective
Digital Branch:Building the
Defining theDigital Branch
no interaction
traditional website
no meetings
no staff
no collectionabout the library
It’s ABOUT the libraryIt’s not THE library
digital branch...
building
community
collection
staff
a digital branchhas a Building
a digital branchhas staff
real staff
flic.kr/p/4iN4Qf, flic.kr/p/NftKX
a digital branchhas a Collection
real collection
flic.kr/p/4hn47g, flic.kr/p/581BFC
a digital branchhas a
Community
real community
a digital branch is the actual library …just online
a Guide toUsability
What is usability?
flic.kr/p/5cUMt9
Creating your Test
flic.kr/p/6yVH5f
Test Description
“The goal of this study is to evaluate how people find information using our website. I will ask 15 questions and would like you to think out loud while looking for the answer. I will time you, and will stop you after 3 minutes have passed. Don’t worry if you can’t find the answer every time–we are testing our Web site, not you! Each answer can be found using the library’s Web site. The test should take no more than 20 minutes. Do you have any questions?”
Volunteers
Administer the test
flic.kr/p/6yVH9S
Analyzing the test
common problems
flic.kr/p/9kExmJ
Live Card Sorting
flic.kr/p/erEkB
handout #1
flic.kr/p/qD7T8
Q&A Time!
Gathering Infoand Planning
handout #2
flic.kr/p/qD7T8
mindjethow I summarize findings
Q&A Time!
Building it!
sitemap pic here - what to do with itSitemap
Creative Brief
flic.kr/p/eg8sWv
handout #3
flic.kr/p/qD7T8
flic.kr/p/9JMkNU
mockup pic & explanation
touching base with everyone
flickr.com/photos/armgov/4618925191/
release date
flickr.com/photos/heartrush/376989166/
What’s Next?
Q&A Time!
the day after Opening Day
flic.kr/p/axb8uH
web analytics
rinse, repeat
flic.kr/p/w578L
Q&A Time!
CreatingCommunityOnline
flic.kr/p/5X3ixX
flic.kr/p/5LTdXV
listen for ...flic.kr/p/359VMi
flic.kr/p/BswmU
how to listen
flic.kr/p/6jXfcb
friending
flic.kr/p/6dArC5
start conversations
flic.kr/p/6dDRCz
multimedia
stuff to remember
respond
flic.kr/p/7AcBqi
start here...
planning forexpansion
Q&A Time!
