Khwebo E-Book 1.2015

www.khwebo.co.za

e n t e r p r i s e d e v e l o p m e n t

S o c i a l R e s p o n s i b i l i t y

paying it forwardWhy is Community Social Responsibility your problem?

B u s i n e s s m e n t o r s h i p

business secretsPartnering young entrepreneurs with experience

KHWEBO™ ExplainsHow can Enterprise Development help you.

being confident in yourself and in business

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C o o p e r at i v e s o n t h e r i s e

together you canCooperatives – is this the way forward?

Principles of Effective incubators

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Charles bolton entrepreneurial

tips and tricksPAGE 5

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7 13 9 14

“Watch, listen, and learn. You

can’t know it all yourself. Anyone who thinks they do is destined for medi-ocrity.” - Donald Trump, chairman of The Trump Organization, the Trump Plaza Associates, LLC.

•Cloudbased reporting, monitor-ing and evaluation system

•Experiencedmentors support aspiring or existing business owners

•Incubationprocess with busi-ness mentors and support.

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3S E C T I O N N A M E


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Enterprise Development

tranformationEMPOWERMENT AND LEADERSHIP

COMMUNITY andsOCIAL RESPONSIBILITY

PROGRAMMES

1. The Confident Entrepreneur

2. The Purposeful Entrepreneur

3. The Connected Entrepreneur

4. 40 Days of Purposeful Living

BUSINESS CHAMBERS, FORUMS & NPO’sAligning administration and governance of busi-ness chambers

COOPERATIVE TRANSFORMATIONSupport of established or aspiring Cooperatives

COMMUNITY TRANSFORMATIONTransforming mind-sets from needs based to asset based for those wishing to develop lead-ership skills in community development

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S T R U C T U R E

“I’ve missed more than 9,000 shots

in my career. I’ve lost almost 300 games. 26 times I’ve been trusted to take the game’s winning shot and missed. I’ve failed over and over and over again in my life and that’s why I succeed.” - Michael Jordan, NBA Hall of Famer.

54 CHARLES BOLTONOV E R V I E W

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A s a Mentorship organisation Khwebo was conceived in

2011 and was the vision of Charles Bolton, a serial entrepreneur since 2006 who owned a number of small businesses for over two decades. His experience in his own small businesses gave him insight into the challenges and opportunities facing small business so he developed practical business tools which he successfully used in his own businesses. Charles recognised the need for mentorship when approached at different stages by a number of local entrepreneurs wanting to start their own business, or existing small businesses struggling to become sustainable.

It was inevitable that his focus would move towards mentorship and supporting the growth of entrepreneurs and small businesses. Charles was approached and contracted as mentor and project manager, by both the corporate and government sectors, who focus on Enterprise Development. The opportunity to develop and deliver practical business training as well as to report on progress and results led to the development of a simple monitoring and reporting system as a

mechanism for clients to evaluate the training provided.

The Khwebo team consists of four members, from diverse but complimentary backgrounds who, together, have almost 100 years’ experience in business, business incubation and entrepreneurship; mentorship and coaching; law; accounting; information technology; social entrepreneurship / enterprise, as well as involvement in the local, provincial and national chamber movement. Khwebo is 30% black owned with all four members locally based who have a clear understanding and experience of the local business landscape. Khwebo is recognised as a leading Enterprise and Personal Development service provider in Rustenburg, the North West, Mpumalanga and Limpopo.

Charles’s 10 truths about entrepreneurship:1. Anybody can be an

entrepreneur.2. Entrepreneurship can be

taught as a skill.3. Entrepreneurs must not

expect a regular pay check.4. Banks need to realize that

entrepreneurs don’t earn a regular pay check.

5. Entrepreneurs will always have fun doing business.

6. We must teach our children from a young age to be entrepreneurs. The schools can’t.

7. Failure is part of the life of an entrepreneur.

8. Entrepreneurs will see the opportunity in any situation or economic climate.

9. Entrepreneurs are optimists at heart. They need to be!

10. Entrepreneurs don’t see borders. The world is their market place.

G R O W I N G Y O U R B U S I N E S S KHWEBO’S™ SUCCESS

76 E N T E R P R I S E D E V E L O P M E N TE N T E R P R I S E D E V E L O P M E N T


When everything seems to be going against you, remember that the

airplane takes off against the wind, not with it.”

Henry Ford, founder of Ford Motor Company.

1 EnterpriseDevelopmentisoneofthewaysinwhichgovern-menthasapproachedthecreationofanenvironmentinwhich

businesscanflourish. With the creation of the B-BBEE scorecard, and the recent revision thereof, a strong focus on Enterprise Development highlights the importance of empowering small businesses to become sustainable. It is a business imperative for business organisations to invest a percentage of their nett profit after tax into enterprise development. In return for this invest-ment, businesses are awarded points on their scorecard.

2 Khwebohasanincubatorandanincubationprogrammethatisaimedatestablishedandstartupentrepreneurs.The incu-

bation programme focuses on developing the human being behind the busi-ness to create confident, purposeful and connected entrepreneurs who are empowered to approach the challenges and opportunities in the business world, knowing that they are not only contributing to their own financial suc-cess, but to the local as well as national economy.

To date Khwebo has worked with over 600 entrepreneurs in 4 provinces and currently supports more than 150 SMME’s on various sponsored Mentorship and Personal Development Programmes. Khwebo has customised 3 short personal development courses for entrepreneurs on self-esteem, goal setting and conflict resolution using the experiential techniques and methodology developed by the creators of the More to Life Programme.

3 Khwebo’smentorshipprogrammeprovidescarefullyselectedmentors, many of whom are business owners or who have years

of business experience and can offer practical and technical guidance to the entrepreneurs.

4 PartoftheIncubatorisaBusinessSupportCentreofferingadministrative,marketingandinfrastructuresupport.

E N T E R P R I S E D E V E L O P M E N T

“Entrepreneurship is neither a science nor

an art. It is a practice.” – Peter Drucker,

management consultant,

educator, and author..

Local, fully functional business premises projecting a professional business image are imperative for a small business to be competitive in the local market and to build a sustainable business.

Khwebo’s virtual office provides participants in the incubator programme with:

• access to professional infrastructure with a boardroom, meetings rooms and access to the internet, fax and copiers

• a fully functional and staffed office that can take care all administrative functions

• exposure and networking with other entrepreneurs on their level and the opportunity to become part of the Rustenburg Chamber of Commerce to meet with other business men and women from diverse backgrounds and sectors.

M E N T O R S H I P WHAT’S INVOLVED 1. Selected candidates complete a Baseline Audit Assessment that enables the mentor to identify specific actions

or tasks that need to be carried out.

2. Areas of serious concern and opportunity are highlighted to ensure they are addressed appropriately by both the mentor and entrepreneur.

3. Task lists are adapted to suit the entrepreneur. Once the relationship between the mentor and entrepreneur is established, some of the fundamental problems and challenges will be revealed.

4. The KHWEBO™ CRM system, a cloud-based automated management software programme has been developed to manage Mentors and Mentorship Projects nationally from a centralised office. The KHWEBO™ CRM system is hosted in Germany on one of the fastest virtual servers available, with 2tb of dedicated server space.

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I N C U B AT O R AN OVERVIEW

Entrepreneurs that complete the 12-month incubation programme will gain practical knowledge (transferred from experienced mentors), theoretical and practical skills (obtained through group training) and will then exit the incubation program able to support themselves and sustain business growth going forward.

KHWEBO™FullImPaCtInCuBatIOnPrOgrammEgOalS:

• To produce successful, financially viable and freestanding businesses

• To produce graduates who have the potential to create jobs, revitalize neighbourhoods, commercialise new technologies and strengthen local and national economies.

Transforming people’s lives, Empowering people, Developing citizens

I had a dream to empower entrepreneurs and to create sustainable communities. I am proud to be part of the Khwebo team, living my dream. To mentor others promotes personal growth and so I am not only empowering others, but myself at the same time.Mogomotsi Letlape

KHWEBO™ is a young, vibrant and dynamic organisation with a team that combines almost 100 years of experience in various disciplines. Coming from different backgrounds and spanning different generations, we challenge existing paradigms that have unrealistic and unsustainable outcomes. KHWEBO™ is 30% black owned with strict business ethics and its main goal is to develop and promote entrepreneurship as a viable career choice, thus adding to the growth of the economy and creating more jobs.

KHWEBO’s™ solution based model ensures a definite return on investment in every transaction or agreement concluded. “If management is about running the business, then good corporate governance is about seeing that business is run properly, thus the principle of accountability is very crucial throughout,“ says Charles Bolton, managing member of KHWEBO™.

The head office is based in Rustenburg, North West (Platinum and Mining Capital) along with the NW provincial office and Incubator. Currently KHWEBO™ operates in Rustenburg, Phokeng and various villages of the Royal Bafokeng Nation. Khwebo also supports micro-franchise bakery programmes in informal settlements and squatter camps around Rustenburg.

Khwebo is also in the process of opening four new provincial support offices in Randfontein, Mokopane, Emalahleni and Nelspruit to support mentors and clients in and around these areas. These offices will be developed to provide full incubation services to SMMEs including virtual office space, back office administration services, start-up assistance, business plan development, CIPC, COIDA and SARS services, infrastructure (printing, internet, meeting rooms etc) with personal development and business skills training and workshops.

Khwebo’s success is evident in the success of many of the small businesses that have completed the incubation programme.

1110 A B O U T U SK H W E B O ™


I’ve been a mentor for KHWEBO™ for the last 10 years and it’s been incredibly rewarding and humbling.Jaco Fick

Our innovative new cloud based mentorship programme means that we are on top of the mentorship programme in all the Provinces.Charles Bolton

The gratitude and growth of entrepreneurs in the programme is evocative and I believe we are making a difference to both their personal and business lives.Anne Trusler

A B O U T U S PASSION IS KEY

“I am of the opinion that my life belongs to

the whole community and as long as I live, it is my privilege to do for it whatever I can. I want to be thoroughly used up when I die, for the harder I work the more I live.” – George Bernard Shaw

1312 C S RC O M M U N I T Y


ANNE TRUSLERAs an attorney, social entrepreneur, mentor with the More to Life Programme and an ABCD practitioner, Anne has been instrumental in incorporating the More to Life experiential personal development courses into the incubation programme to support personal mastery and develop leadership qualities in entrepreneurs.

Anne is on the National Kairos Foundation South Africa board, is the National Mentor Coordinator of the More to Life Programme and on the International Design and Align Team (DAT) of the programme that is currently repositioning the programme around to world to align with the current reality of each country and its people.

B eing Socially Responsible means that people and organisations must behave

ethically and with sensitivity toward social, cultural, economic and environmental issues – the so-called Triple Bottom Line of People, Planet and Profit.

State owned Enterprises such as the IDC have special units that focus on identifying social entrepreneurs and innovators that have bankable business ideas and initiatives that will create jobs and impact on the social landscape. Mechanisms are put in place to support these people and organisations, to implement the initiatives so that sustainable business development becomes a joint venture or public-private-partnership to create a better life for all.

Transforming mind-set from a needs-based to asset-based approach using the Asset Based Community Development (ABCD) approach forms one of the cornerstones of Khwebo’s community transformation programmes. ABCD is a methodology that uncovers and draws on existing strengths within individuals and communities as the building blocks for sustainable community development.

ABCD reveals skills, experiences and other assets – whether human, social, physical, environmental and financial assets available in the community.

C O M M U N I T Y S O C I A L R E S P O N S I B I LT Y

C H A M B E R S AND NPOS

CHamBErS

South Africa’s national, regional and local business associations, chambers and foundations all work to promote growth and investment; a stable socio-economic and political environment; and to build new enterprises forging stronger links between the countries business communities.

With over 25 years of experience in local and provincial business chambers and forums, as well as the mobilisation and creation of new business chambers in Rustenburg, Khwebo currently runs the back office of both the Rustenburg Chamber of Commerce as well as the North West Business Forum.

Khwebo recognises the advantages that a strong chamber movement plays in all sectors of the community and believes that if business men and women come together with a common platform, vision and voice, it can revolutionise a community in a peaceful way. R-evolution = Fast evolution. All it requires is for a strong leadership to set direction, and for the active participation of businesses to drive and implement the vision!

nPO’s

The Marikana tragedy in 2012 highlighted the fact that social and labour unrest can paralyse business and government, and the strikes in the mining industry in Rustenburg from January to June 2014 had a huge impact on every citizen and business in Rustenburg.

Khwebo proudly partnered with one of the Non-Profit Organisations who worked tirelessly through the strikes to support people living in informal settlements and squatter camps. The Tsholofelo Community provides adult basic education and training (ABET), various skills training as well as early childhood development support at five centres around Rustenburg.

Khwebo was appointed by an Irish Development Agency, Misean Cara, to do a turn-around strategy for Tsholofelo Community including a Succession Plan for the non-profit organisation.

Khwebo works closely with Digital Africa, an NPO that can also provide a section 18A tax certificate and focuses on making a difference in the lives of individuals and communities that do not qualify to access Enterprise Development Spend and is competing with many other organisations for CSR / CSI or SED spend.

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Mama Mimi’s Bakery and Pizzeria is an ideal “Business in a Box” for rural areas. Khwebo is the North West Provincial Service Provider.

C O O P E R AT I V E S –––––––––––––––––––

With an 80% failure rate with cooperatives, Khwebo realised that it was imperative to develop a Cooperative business model that incorporates the elements of successful South African cooperatives developed in the country for decades.

Acknowledgement by the National Small Business Development department that a new approach is required encouraged Khwebo, in partnership with the Royal Bafokeng Enterprise Development department to pilot a micro-franchise bakery model with cooperatives in 6 villages of the Royal Bafokeng Nation. Linking this to the DTI Cooperative Incentive Grant scheme creates a public-private-partnership and has attracted a number of business organisations to support the ongoing development of more Cooperatives using the Mama Mimi’s bakery model.

KHWEBO’S COOPERATIVE DEVELOPMENT GOALS:• To identify a common business, product or service and to create a

cooperative/s which has a simple structure and business model that supports both the individual and the group;

• To partner both the private and public sector to promote cooperatives as an alternative to entrepreneurship and SMME’s because it allows for the inclusion of disenfranchised groups of people including the youth women, the disabled, aged, unemployed and those labelled “unemployable and/or unbankable” by society

• To provide an incubation programme that supports individuals and the group to access the personal and business development skills required to create an open, accountable and sustainable business

• To access grants and other funds to support groups of people to establish and register cooperatives and to become compliant and also to understand simple corporate governance elements in order to operate within the laws of the county.

• Khwebo believes that anyone who has the willingness to work in a group where complimentary skills can be used to create a common goal, will be successful if there is an empowering environment in which to do business.

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TRANSFORMATION, EMPOWERMENT & LEADERSHIP ————————————————— –––––––– ––––

1. The Confident Entrepreneur Personal development through experiential learning

of concepts, techniques and tools to develop confident entrepreneurs

PurPOSEanDOBjECtIvES

CoursePurpose:

• To experientially learn tools and skills that enhance your own self-esteem,• To awaken self-esteem in others and expand your ability to respond• To the challenges of being an entrepreneur.Objectives:

1. To expand your self-awareness by discovering your unique deeply-rooted system of beliefs that have unconsciously defined you

2. To be empowered with skills and tools to uncover and overcome self-deception that is debilitating and unproductive – tools that become an integral part of your skills set

3. To deepen your confidence and transform the way you express yourself in the world by learning how to take responsibility for your state of being and improving your ability to respond to people and situations

4. Become freed from the events of your life that you believe are responsible for your limitations as an entrepreneur by learning about the role of the mind and emotions in creating your personal realities

5. Impact the bigger context of your ‘higher selves’ with your increased ability to awaken self-esteem in others, offering guidance to customers, partners, colleagues, friends and family.

2. The PURPOSEFUL Entrepreneur Empowering the Confident

Entrepreneur to achieve concrete, measurable and time-based results.


CoursePurpose:

• To awaken and empower you to identify and claim your personal purposes, purposes for your business and your purposes in life;

• To assist you to claim the unbridled energy that flows from a life purposefully lived.

Objectives:

1. Master the key tools to overcome what limits you and key tools that enhance your capacity to achieve the results you aim for

2. Learn how to get on purpose and stay on purpose no matter what Life may throw at that you or what you did not expect or ask for

3. Discover new ways to express your deepest purposes and how to bring you to permeate ordinary everyday tasks

4. Increase your resilience by enhancing your abilities to turn problems into opportunities and challenges into solutions

5. Get skilled at knowing how not to get caught up in stressful driven-ness but to generate creative and innovative responses to the situation

6. Learn how to access your powerful determination that nourishes you rather than burns you out and to know the difference between these two drivers

3. The CONNECTED Entrepreneur Developing skills to resolve

conflict to transform the quality of business and customers relationships


CoursePurpose:

• To equip you to be your best in, and get the best from, all your relationships while developing your ability to experience and claim the life transformational power of connection..

Objectives:

1. Understand and experience the life and the life-giving nature of connection

2. Illuminate the part you play in the quality of your connections and relationships

3. Understand and identify how relationships, and their challenges, offer possibilities for growth, creativity and connection

4. Recognise and dis-empower the impact of limiting beliefs, judgements and demands towards yourself and others

5. Develop your ability to be more honest, authentic, empathetic and appreciative

6. Be able to explore issues, resolve conflicts, and address upsets, and create new possibilities for your relationships

7. Be able to bring a life-giving attitude and spirit to all of your relationships

P R O J E C T S

identified as the business venture because of the ovens were wood-fired and the business model simple enough for anyone who was interested in creating a business to operate.

aquariusPlatinum-KHWEBO™assetBasedCommunityDevelopmentProject

Asset-based and Citizen-driven development is an approach that recognizes the strengths, gifts, talents and resources of individuals and communities, and helps communities to mobilize and build on these for sustainable development.

mamamimi’smicroFranchiseBakery

The Mama Mimi’s Micro-Franchise Bakery (Business in a Box) is a versatile business concept which can be adapted for multiple business models. Khwebo has piloted the following in rural villages, informal settlements and squatter camps, as ED and CSR projects:

1. A cooperative model where each member of the cooperative has their own oven and own markets, but contributes to the cooperative collective to enable bulk buying and profit sharing;

2. A skills development model where an oven and the training becomes part of a skills

angloamericanZimele-north-West,limpopo&mpumalangamentorshipProgramme

KHWEBO™ is currently under a three year contract to provide Small Business Mentorship on behalf of Anglo American to SMME’s funded through all 22 the Anglo American Zimele Community Fund Hubs based in the North-West, Mpumalanga and Limpopo Provinces. This also includes all companies funded through the Anglo American Supply Chain, Mining, Green and Sebenza funds.

nationalEmpowermentFund-n.E.F.northWest

KHWEBO™ provides due diligence / compliance assessments; feasibility studies business plan reviews as well as mentorship services to clients supported by the National Empowerment Fund North West Provincial Offices.

aquariusPlatinum-SupplyChainDevelopmentProgramme

25 entrepreneurs from Ikemeleng; (Potemfi – Photsaneng, Thekwana and Mfidikwe) and K6 communities of Ramochana, Sunrise Park and Mpho Khunou were identified to undergo the training programme in order to equip them to become part of the supply chain of Aquarius. Making their businesses compliant

Tsholofelo Community

with all legal requirements and to have the necessary business skills to become part of any supply chain in the mining industry gives these entrepreneurs a competitive advantage.

KHWEBO™Consulting(Pty)ltd

Khwebo recognised the need to support the provincial business forum and to partner local business leaders in the creation of a new business chamber in Rustenburg. Khwebo set up a new division providing the back office and consulting to chambers and forums as well as organisations operating in the social enterprise or non-profit sector. Services that Khwebo offer includes fundraising, database management, membership drives, financial and administrative management, marketing and event planning in focused areas.

royalBafokengEnterpriseDevelopment-Co-operativeDevelopmentProgram

The focus of RBED is the empowerment of entrepreneurs within the nation. Cooperatives were identified as a vehicle to engage with groups of disenfranchised individuals including unemployed women, youth, disabled and elderly. The Mama Mimi’s micro-franchise bakery model was

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W H O W E A R E W O R K I N G W I T H PRIVATE AND SPONSORED

KhwebomandelaDayInitiative–mphoKhunou

Khwebo enrolled other businesses such as Standard Bank, Phillips Industries and members of the Rustenburg Sakekamer to prettify the early childhood learning centre in Mpho Khunou as volunteers to support the Nelson Mandela “67 minutes” campaign. This centre has ECD educators who have undergone the Brain Boosters training programme, funded by International Donors, and provides ECD support to over 150 children ranging from a few months to 7 or 8 years. Khwebo believes that creating a beautiful environment in which children are cared for during the day will create better adults in future.

tsholofeloCommunitynPO/PBO

Tsholofelo Community NPO was established 16 years ago in

Phokeng as a vehicle to deliver health and skills training services to indigenous people and families in informal settlements and squatter camps. Migrant workers flock to Rustenburg looking for employment and many of them start families in these areas. Employment for women is almost non-existent and access to basic services such as health care is difficult. Skills training includes carpentry, welding, brick laying and other hard skills, as well as knitting, sewing, computer and gardening skills. Tsholofelo operates in Phokeng, Boitekong; Mpho Khunou, a settlement currently being formalised, Ikemeleng and Siza a squatter camp directly behind Lonmin mines. Tsholofelo was one of the few organisations that worked tirelessly through the strikes in 2014 to support the children and people in the centres.

Khwebo Mandela Day Initiative

development micro-enterprise within a skills development centre which teaches basic numeracy and literacy and where the products are sold to generate an income for the skills development centre;

3. An Early Childhood Development (ECD) model where the oven is used to generate an income as well as feed children at the ECD centre

4. A cellular model with 30 ovens creating 60 jobs with a dedicated distributor within a geographical area.

PersonalDevelopmentforEntrepreneurs

A vision to empower entrepreneurs with personal development skills to support the success of the business in a challenging business environment saw 3 short courses being tailor made for entrepreneurs in partnership with the More to Life Programme. The Confident Entrepreneur deals with self-esteem; the Purposeful Entrepreneur with Goal Setting and the Connected Entrepreneur with a new and innovative way to handle stressful situations and to avoid conflict.

miseanCara

Misean Cara, a development aid organisation in Ireland, funded by the Irish Government supported Tsholofelo Community NPO during 2014. They appointed Khwebo to facilitate a Turn-around Strategy and Succession Planning process in 2014 together with Centurion Academy. This strategic is currently being implemented.

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21C O N TA C T S


HEAD OFFICE

223 Beyers Naude Drive

Rustenburg

North West

South Africa

0300

Tel: 087 802 5682 (Office hours Monday to Friday 07h30 -16h30 (except public holidays)

Fax: 086 601 0704

Cell: 082 443 9820

Email: [email protected]

www.khwebo.co.za

C O N TA C T

Khwebo E-Book 1.2015

Small Business & Entrepreneurship

Transcript of Khwebo E-Book 1.2015