Kevin CookKevin CookSenior Technology Specialist | Carolinas | Microsoft CorporationSenior Technology Specialist | Carolinas | Microsoft Corporation

Delivering Business ValueDelivering Business Value

Secure

Corporate

Environment

Manage

Information

BuildConnections

Impr

ove

Ope

ratio

ns

Enabling People Ready BusinessEnabling People Ready Business

Collaborat

e

Act

Decide

Discover People

ProliferationProliferationof form factorsof form factorsand networksand networks

CorporateCorporateknowledgeknowledge

assetsassets

Pressure toPressure toreduce costsreduce costs

Keep systemsKeep systemsup and runningup and running

Team Team collaborationcollaboration Protect againstProtect against

threatsthreats

End UsersEnd Users

Improve Improve security and security and compliancecompliance

Find and useFind and useinformationinformation

Optimize desktopOptimize desktopinfrastructureinfrastructure

Enable mobile Enable mobile workforceworkforce

Windows Vista Windows Vista Key Business ScenariosKey Business Scenarios

IT ProsIT Pros

Large Pharmaceutical CompanyLarge Pharmaceutical CompanyWindows Vista TCO EngagementWindows Vista TCO Engagement

Major Benefit DriversMajor Benefit Drivers

One image with VistaOne image with Vista

Fewer OS vulnerabilitiesFewer OS vulnerabilities

Service desk re-imagingService desk re-imaging

Improved data managementImproved data management

Improved standards Improved standards compliancecompliance

Direct SavingsDirect Savings

3rd-party software = $5/PC3rd-party software = $5/PC

IT Labor = $92/PCIT Labor = $92/PC

Indirect SavingsIndirect Savings

End-User Operations End-User Operations and downtime = $332/PCand downtime = $332/PC

Total SavingsTotal Savings $429/PC $429/PC

Profile (Today)Profile (Today)

75,000 PCs, three75,000 PCs, threeand four year refreshand four year refresh

StandardizedStandardized

Windows 2000Windows 2000

Outsourced (U.S.)Outsourced (U.S.)

High labor rate High labor rate

High compliance costsHigh compliance costs

19 images19 images

Mobile PCs yield positive ROI

Mobile users work on average 3.2 hours per week more than desktop users

Gartner, Forrester

High Costs of Gathering Information

Up to $14K annual opportunitycost per user for inefficient data search

IDC

End User Productivity In Enterprise End User Productivity In Enterprise Challenges and opportunitiesChallenges and opportunities

Corporate knowledge assets at risk

Over 600K laptops lost in US in 2005; 80% of companies’ data on user PCs

Safeware Insurance Agency

End User Costs – 50% of the TCO

60-150 hours annually or $2300 average cost on average of end user operations and downtime

Gartner

Source: Source: GartnerGartner

Find and use informationFind and use informationEnable mobile workforceEnable mobile workforce

Find And Use InformationFind And Use InformationPeople readyPeople ready

High performing, reliable PCHigh performing, reliable PCSelf-healing and assisted problem Self-healing and assisted problem

resolutionresolution

High responsiveness with SuperFetch™High responsiveness with SuperFetch™

Easy to search and organize your Easy to search and organize your data data Fast, integrated desktop searchFast, integrated desktop search

Smart tools to organize informationSmart tools to organize information

Easy to navigate and search data Easy to navigate and search data onlineonlineImproved browsing with Tabs and Quick Improved browsing with Tabs and Quick TabsTabs

Real time data delivery with RSS feeds Real time data delivery with RSS feeds discoverydiscovery

Streamlined user experienceStreamlined user experienceAdvanced productivity and stability with Windows Advanced productivity and stability with Windows

AeroAero

Information visualization with Live IconsInformation visualization with Live Icons

Disk DiagnosticsDisk DiagnosticsDynamic HelpDynamic HelpSearch And OrganizeSearch And OrganizeIE – Tabs, Printing, RSSIE – Tabs, Printing, RSSUser ExperienceUser Experience

Enable Mobile WorkforceEnable Mobile WorkforceReady for the new world of workReady for the new world of work

Easier to join networks with Network Center Easier to join networks with Network Center

Collaboration on shared networks – Windows Collaboration on shared networks – Windows CollaborationCollaboration

Easier to connect, collaborate, and Easier to connect, collaborate, and shareshare

Protecting data on laptops with Bitlocker Drive Protecting data on laptops with Bitlocker Drive EncryptionEncryption

More secure wireless with support for 802.11iMore secure wireless with support for 802.11i

More secure and protected on the More secure and protected on the gogo

Efficient, reliable offline and Efficient, reliable offline and redirected files redirected files

Easier sync across PCs, servers and Easier sync across PCs, servers and devicesdevices

Staying in syncStaying in sync

Optimized for mobile hardwareOptimized for mobile hardwareBetter power management; ink/touch Better power management; ink/touch

improvementsimprovements

Easy access to critical data with SideShowEasy access to critical data with SideShow

Network DiagnosticsNetwork DiagnosticsMobility CenterMobility Center

System Recovery Tool (optional)System Recovery Tool (optional)

Windows Vista –User Productivity Windows Vista –User Productivity GainsGains Up to 20% of indirect costs savings in early customer studiesUp to 20% of indirect costs savings in early customer studies

Current

Windows Vista

Estimated Savings

Windows Vista

Self Support $633 $516 $117 UAC; Diagnostics

Peer Support $213 $121 $92 Diagnostics

Formal Learning $437 $414 $23 UAC;

Imaging

File and data management

$103 $46 $57Backup, Group Policy

End User app development

$221 $211 $10 UI; easeof use

Total End User Operations

$1,607 $1,308 $299

Downtime $69 $36 $33Self

healing; Diagnostics

TotalEnd-User

Operations &

Downtime

$1,676 $1,344 $332

Estimated Annual End Estimated Annual End UserUserProductivity cost/PC*Productivity cost/PC*

Large PharmaceuticalLarge PharmaceuticalCompanyCompany

Direct Savings 3rd-party software = $5/PC IT Labor = $92/PC

Indirect Savings End-User Operations and Downtime = $332/PC

Total Savings $429/PC

*Average WW estimates*Average WW estimates

IT Efficiency And SecurityIT Efficiency And SecurityChallenges and opportunitiesChallenges and opportunities

Source: Source: GartnerGartner

Improve Security and ComplianceImprove Security and ComplianceOptimize Desktop InfrastructureOptimize Desktop Infrastructure

Increased Focus on Compliance

Sarbanes-Oxley, HIPAA, Basel II

CIA/FBI Report, 2005

Up to $200/ PC annual support costs

Unbootable systems – 9-10% of support calls; network issues – 7%

Microsoft, Customer Surveys

Best Practices is a Strong Predictor of IT Costs

Best practices can help cut up to 70% of desktop IT labor costs

Microsoft, Customer Case Studies

High Costs to Deploy and Manage PCs

$250-$800 annual IT labor costs/PC

Gartner

High Security Spend

3-5% of the IT Budgets routinely spent on security

CIA/ FBI Report, 2005

Improve Security And ComplianceImprove Security And ComplianceMultiple layers of protectionMultiple layers of protection

Protecting confidential data on PC, directory, and Protecting confidential data on PC, directory, and document leveldocument level

Data recovery options with Shadow Copy and Data recovery options with Shadow Copy and snapshot capabilitysnapshot capability

Information recovery and protectionInformation recovery and protection

Protecting user systems with User Account Protecting user systems with User Account ControlControl

Support for Strong User Authentication Support for Strong User Authentication

Identity and access controlIdentity and access control

Safe browsing with IE Protected Mode, Anti-Safe browsing with IE Protected Mode, Anti-PhishingPhishing

Resiliency with Services Hardening and Windows Resiliency with Services Hardening and Windows DefenderDefender

Threat and vulnerability mitigationThreat and vulnerability mitigation

Fundamentally secure platform Fundamentally secure platform Secure Development Lifecycle for more secure Secure Development Lifecycle for more secure

codecode

Common Criteria certification for better Common Criteria certification for better compliancecompliance

User Account ControlUser Account ControlAnti-PhishingAnti-PhishingIE Protected ModeIE Protected Mode

Optimize Desktop InfrastructureOptimize Desktop InfrastructureTechnologies, Tools, Best PracticesTechnologies, Tools, Best Practices

Better manageability with IPv6 support, Quality of Better manageability with IPv6 support, Quality of ServiceService

Network Access Protection restricts unhealthy PCs Network Access Protection restricts unhealthy PCs from networkfrom network

Cost effective networkingCost effective networking

System Recovery Tool and diagnostics reduce helpdesk System Recovery Tool and diagnostics reduce helpdesk callscalls

Better user support - Remote Assistance, Dynamic Help Better user support - Remote Assistance, Dynamic Help SystemSystem

Driving down support costsDriving down support costs

Customer driven group policy scenariosCustomer driven group policy scenarios

Discoverable, XML-based events; better integration Discoverable, XML-based events; better integration with toolswith tools

Easier desktop managementEasier desktop management

Fewer desktop images; hardware and language independenceFewer desktop images; hardware and language independence

Advanced deployment tools, app compatibility tools and BDDAdvanced deployment tools, app compatibility tools and BDD

Reducing deployment costs and complexityReducing deployment costs and complexity

System Image ManagerSystem Image ManagerACT 5.0ACT 5.0GP control of USB DevicesGP control of USB DevicesReliability MonitorReliability MonitorEvent ViewerEvent Viewer

Large PharmaceuticalLarge PharmaceuticalCompanyCompany

*Average WW estimates*Average WW estimates

Current WindowsVista

Estimated

Savings

Windows Vista

Desktop managementand updating

$190 $153 $37 UAC, Single Image, GP

Helpdesk $144 $98 $46 Diagnostics, UAC

IT Planning, incl. security protection

$206 $192 $14

UAC, Service

Hardening; other

security advances

IT –related administration & operations

$522 $527 -$5 Procurement; Training

Total IT Labor

$1062 $970 $92

Direct Savings 3rd-party software = $5/PC IT Labor = $92/PC

Indirect Savings End-User Operations and downtime = $332/PC

Total Savings $429/PC

Windows Vista – IT GainsWindows Vista – IT GainsUp to 9% of direct costs savings in early customer Up to 9% of direct costs savings in early customer studiesstudies

Estimated Annual IT Estimated Annual IT cost/PC*cost/PC*

Windows Vista – Enabling Best Windows Vista – Enabling Best Practices For Higher Cost SavingsPractices For Higher Cost Savings

Best PracticeAnnual

Benefit per PC

(IT Costs)

Enabling Microsoft Technology

1. OS Standardization $52Windows Vista WIM Image Management

Windows Vista Virtualization

2. Centrally Managed PC Firewall $39

Windows Vista Firewall

Active Directory

Group Policies

3. Automated Password Reset $29 3rd Party

4. Users Cannot Install Software $50

Windows Vista User Account Control

Active Directory/Group Policies

Automated SW Deployment (SMS)

5. Users Cannot Change Settings $30

Windows Vista User Account Control

Active Directory

Group Policies

6. Automated Software Distribution $26

Active Directory/ Group Policies

Windows Vista Installer

Systems Management Server (SMS)

Up to 69% savings on IT Labor Costs with Windows Vista and Best Practices*Up to 69% savings on IT Labor Costs with Windows Vista and Best Practices*

*Early Windows Vista Customer Case Studies

ApplicationCompatibility

WorldwideDeployment

DataProtection

New Enterprise SolutionNew Enterprise SolutionWindows Vista EnterpriseWindows Vista Enterprise

Includes all the features of Windows Vista Business, plus additional Includes all the features of Windows Vista Business, plus additional benefits to reduce IT cost and complexity in medium benefits to reduce IT cost and complexity in medium –– to large-sized to large-sized businesses businesses

Exclusively available to SA/EA customersExclusively available to SA/EA customers

Enhanced DataProtection

with Windows®

BitLocker™ DriveEncryption

Access to allWindows user

interface languages(MUI)

Virtual PC Express

Subsystem for Unix-Based Applications (SUA)

Sept 2005Sept 2005

Developer engagement

PDCPDC

TimelineTimeline

Q1 CY 2006Q1 CY 2006

Enterprise engagement

EnterprisEnterprise CTPe CTP

Q2 CY 2006Q2 CY 2006

Broad engagement

Customer Customer Preview Preview ProgramProgram

PartnePartner CTPr CTP

Dec 2005Dec 2005

Partner engagement

NovemberNovember20062006

Business availability

January January 20072007

Consumer and OEM

availability

ShiShipp

Start Initial Application Start Initial Application Compatibility Testing with ACTCompatibility Testing with ACTStart Initial Application Start Initial Application Compatibility Testing with ACTCompatibility Testing with ACT

Preview Windows Vista Latest CTP; Preview Windows Vista Latest CTP; Available via MSDN and TechNetAvailable via MSDN and TechNetPreview Windows Vista Latest CTP; Preview Windows Vista Latest CTP; Available via MSDN and TechNetAvailable via MSDN and TechNet

What Should You Do?What Should You Do?

Give Us Your FeedbackGive Us Your FeedbackGive Us Your FeedbackGive Us Your Feedback

Evaluate Windows Vista Evaluate Windows Vista Deployment Tools (WAIK)Deployment Tools (WAIK)Evaluate Windows Vista Evaluate Windows Vista Deployment Tools (WAIK)Deployment Tools (WAIK)

Participate in REJ ProgramParticipate in REJ ProgramParticipate in REJ ProgramParticipate in REJ Program

© 2006 Microsoft Corporation. All rights reserved.© 2006 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Easier to Deploy and Migrate

Desktops

Easier Planning and Compatibility

Testing

Deploying Windows Vista In EnterpriseDeploying Windows Vista In EnterpriseEasier, faster, and more cost effectiveEasier, faster, and more cost effective

Easier to Engineer

and Build ImagesApplication compatibility engineered into development process and built-in to Windows Vista and 2007 OfficeAvailability of compatibility tools and guidance at release mitigates risk of early adoptionOnline community for customers, partners and vendors to share testing results – to reduce time spent on application compatibility

Language and hardware neutrality of Windows Vista reduces deployment complexity by lowering image count and management costsWinPE, the foundation for deployment, is now available for all business customersDeployment tools provide end-to-end guidance and work in heterogeneous environments across all phases of deployment

New, reliable migration engine facilitates faster and simpler user migration and non-destructive imaging enables in-place upgradesConsistent use of Windows Vista migration engine by deployment tools ensures predictability and easy rollbacksBroad, well trained partner ecosystem with proven deployment services further reduces cost and risk

Business Desktop Deployment Best Business Desktop Deployment Best PracticesPracticesConsistent, repeatable methodology

Using new Windows Vista and 2007 Office deployment tools

Over 20,000 man hours of Microsoft development effort

Combined learning from 5 million desktops deployed