Ketan Pandit -Resume

Ketan Narendra Pandit5/228, Kuntiputra CHS, Sardar Nagar-1, Sion (E), Mumbai – 400022.

Email: [email protected], Résidence: 022 – 24040300, Hand Phone: 9833448185

Experience Summary

Currently working in JLL as Facility Manager – Soft Services @ client site Procter and Gamble.Main areas of experience : Facility Management Services, Project Management, Pan

India Security Operations & IBMS.

Total work experience : 16 years & 8 months.Achievements Summary :

Appreciated for various capital projects carried out at P&G since 2012 for improving building infrastructure and ensuring every space is utilized for effective collaboration.

Appreciated for strategizing agile office concept and optimizing space by following clean desk concept across function.

Digitization of Mail room operations at P&G and finalizing new Dining vendor in Market for dining operations

Certified as First Aider and Fire Marshal for P&G & received appreciation from client and Medical team for conducting Fire drill and First aid Mock drills.

Due to excellent performance in Facility Management at TALIC, was nominated for taking over Security portfolio for 400 branches on Pan-India basis.

Awarded for replacement of 2 nos. temporary chillers (Centralized AC plant) 100 TR with permanent chillers of 150 TR in Tata-AIG Life Insurance company Limited within timelines and without affecting the running of the facility for one of the largest sites at TATA AIG Life Insurance Co. Ltd.

Appreciated by senior management for implementing and strategizing shift wise transportation facility for over 250 nos. employees/staff effectively at Citi Technology services Ltd.

Have been a good performer consistently by suggesting various measures to reduce cost and driving sustainable intervention for Company and Client.

________________________________________________________________________________________________________ Strengths & Competencies

In-depth knowledge in Facility Management, Project, Safety, Security operation that helps in delivering results.

Well-developed leadership skills, Good Team Player & Good Time management skills. Excellent presentation, communication skills & analytical skills____________________________________________________________________________________

Work Experience:

Currently working with:

Jones Lang LaSalle Property Consultants (India) Pvt Ltd.# Level 7, Tower A, Peninsula Business Park, Senapati Bapat Marg | Lower Parel | Mumbai,

Maharashtra 400013

Designation : Facility Manager From : May 2012, Experience : 4 year’s & 8 month, To : Till Date.

Key result areas handling: From : May 2012 To : Till Date.

Soft Services &Technical (Client site – Procter & Gamble)

Overall accountability of Facility service at Procter and Gamble.

mailto:[email protected]


Email: [email protected], Résidence: 022 – 24040300, Hand Phone: 9833448185 Managed P&G Bangalore office and Innovation Centre for 6 months and managed close down

operation by seamlessly transferring employees and assets to requisite locations. Overall Management of Space and occupancy planning. Sourcing and budgeting of spend every fiscal year for capital projects and operations. Facilitate smooth operations of the office premises with regard to charting, ordering, stocking of

various consumables such as Meeting service consumables, toiletries and office consumables. Deriving cost avoidance and cost saving by strong negotiations with vendors. Premise inspections on a routine basis to ensure a high quality building image is presented Overall responsibility of Move Management, delighters and events for P&G. Consistently develop in maintaining a productive relationship with site key customers. Managed achieving every year 8.0 User satisfaction score and 7.5 score in Dining Services and

Meeting Services. Schedule regular training to housekeeping and dining contractor team covering topics such as

person hygiene, etiquettes, self-grooming & correct usage of housekeeping chemicals. Planning/Organizing Food Committee meetings with Dining vendor and employees. Surprise check’s carried Monthly at the Cafeteria Vendor’s Kitchen. Ensuring proper hygiene level

is maintained and the quality of food is as per the desired standard. Finalizing & displaying weekly menu of Lunch.

Coordinating housekeeping & janitorial, horticulture activities in the organization. Managing CISCO video conferencing and WebEx support for P&G employees and imparting

quarterly trainings. Site orientation and induction of new employees and interns, grooming them on HS&E and

evacuation procedures. Plan and conduct FED (Fire Evacuation Drills) in coordination with Facility team and as per P&G

Safety Policy. Annual Fire warden training conducted and coordinate for training and providing live demos. Responsibility of all P&G and JLL audits relative to the facility operation, (HSE, CFAM, Ops Audit,

Finance, GAPs, Asset, Clean desk etc.). CB Richard Ellis South Asia Pvt Ltd.

# 202/203 2nd Floor, Naman Centre-Block, Bandra-Kurla Complex | Bandra (E) | Mumbai 400051

Designation : Facility Manager/Assistant Manager From : February 2011,

Experience : 1 year’s & 3 month, To : May 2012.

Key result areas handling: From : February 2011, To : May 2012.

Soft Services and Technical (Client site – Standard Chartered Bank)

Managing responsibility of facility maintenance, transport system, cafeteria management for office having 1,50,000 sq. ft. area occupied by over 1200 employees & Consultants.

Overall accountability of Soft Services which include Housekeeping services, Cafeteria and Pantry Services Pest Control and accountability of Helpdesk

Relationship Management with employees and Departmental Heads in particular Maintain close coordination with Vendors for smooth operation of soft services Ensure all the documentation pertaining to Facility are updated periodically Review and submission of daily report to client for capturing of all activities of the day Keep a close coordination for rest all activities pertaining to the Facility with Building

Management Overall accountability of Technical Services for SCT.



Email: [email protected], Résidence: 022 – 24040300, Hand Phone: 9833448185 Overall accountability of Billing and Procurement for the Building Planning and Implementation of Operational Budget for SCT Reviewing and finalizing for Monsoon preparedness and Disaster Management plan in office. Close liasoning and monitoring of Vendors activities Ensure the Facility to be compliant to HS&E standards at all times Ensure all the documentation pertaining to the Facility are updated periodically Regular checks of Emergency evacuation routes and related equipment for proper operation

SECURITY

Oversee the Physical & Digital Security Operation and maintenance Ensure proper training to Security staff Oversee the Operation and maintenance of the Fire & Hydrant systems

FOOD & BEVERAGE

Oversee the Cafeteria operation Ensure regular H&S internal Audit are conducted in Café & Kitchen Oversee the Operation & Maintenance of Water & Tea Coffee Dispenser m/cs. And timely supply of

Water and Tea / Coffee consumables.

TRANSPORT

Oversee the Bus transport service operation Ensure regular internal Audits for checking on H&S & legal compliance is carried out of transport.

Tata-AIG Life Insurance Co Ltd.# 302 Infinity IT Park, 3rd floor, Malad (East), Mumbai 400 097Designation : Executive Facilities & Security (Pan-India) From : August

2008, Experience : 2 year’s & 6 months, To : February

2011.

Key result areas handling: From : August 2008, To : May 2009.

Managing responsibility of facility maintenance, transport system, cafeteria management for office having 50,000 sq. ft. area .

Ensuring closure of Project Snag List & to make sure timely maintenance of all critical equipment, general Maintenance and the repairs of the facility.

Ensuring Assets tagging & Inventory Management for the Office premise. Prepare, monitor & ensure monthly MIS generation & handling Petty cash statement. Ensuring the Critical assets like the access control/CCTV/Fire Alarm system are up and running all

the times. Ensuring timely Preventive maintenance of UPS, DG, Precision A/centralized A/c Plant and Weekly

Testing of the Fire Alarm and the Fire Exit Doors. Inspection of Canteen Food, Packaged Drinking Water done half Yearly from Lab and displaying

the certificates on Facility Board. Quarterly Review & suggestions taken from Employees/Outsource, Food Committee Members with

regards to Food served in the cafeteria and the vendor asked to make necessary improvement. Processing of Vendor bills and tracking of vendor payment.



Email: [email protected], Résidence: 022 – 24040300, Hand Phone: 9833448185 Facilities budget tracking for CPU. Follow up with F&A for payments. Ensure effective implementation of Security Management and conduct of half yearly Fire Drill.

Key result areas handling: From : June 2009, To : February 2011.

Handling PAN India Security Operations and Security Training Program from (H/o) for 400 office locations.

Devise & roll out Safety and Security training program for employees, consultants, security personnel, Safety organization team in accordance with AIG Global Security Guidelines.

Track Safety & Security AMC implementation across all zones and ensure that service reports, service delivery of vendors, fire safety reports are reviewed and necessary corrective actions are instituted in coordination across zones.

Effective implementation, tracking, review of access control process, maintenance of safety & security reports/files across all zones, Safety & Security policy on a monthly basis.

Coordinate with outsourced agency/other sources for security alerts and provide actionable information to Incident Management Teams, Internal Customers.

Ensure and track implementation of loss prevention measures across all zones by deploying external investigative agencies on a case to case basis.

Coordinate and document payment process with Facility Managers/ outsourced security agency/security champions/Finance Team/HR Compliance to ensure monthly payment to security service provider without any outstanding amount.

Generation and review of monthly security MIS reports every month to send it to the Senior Management.

Conduct and review of Safety & Security risk assessment of all premises annually. Plan and conduct FED (Fire Evacuation Drills) in coordination with security service provider as

per AIG Fire Safety Policy. Coordinate with BCP Team, Incident Management Teams, security to effectively handle crisis

situation across regions.CB Richard Ellis South Asia Pvt Ltd.

# 5, 3rd Floor, Tower 'C', Laxmi Towers, Bandra-Kurla Complex | Bandra (E) | Mumbai 400051

Designation : Asset Service Executive From : June 2006, Experience : 2 years & 1 month, To : July 2008.

Key result areas handling: Posted as a Soft Service & Technical Executive, Managing office block of a leading MNC Banking

Giant “Citi Technology Services Limited “occupied by over 600 employees & Consultants.

Responsible for smooth and trouble-free operations of all electrical, Air Conditioning system, Soft services and other utilities of the premises.

Ensure all technical service providers conduct regular Planned Preventive Maintenance (PPM) checks for all utilities such as UPS, Air Conditioning, Security Systems, Inverters, D.G. Sets, and BMS etc. as per schedule drawn in consultation with client.

Facilitate admin department with regards to Security, vehicle management for employees and staff, maintenance of IT equipment and peripherals & many other daily activities.

Responsible for arranging daily transport through weekly roaster for 250 no’s employees/staff working in shifts for Malad and Andheri location.

Close interaction with the landlord in following up activities of common interest such as parking slots, housekeeping of the common areas, and overview of security of the premises.



Email: [email protected], Résidence: 022 – 24040300, Hand Phone: 9833448185Shetty Associates (Leading Service Provider in Building Automation System)

#15/795,1st Floor, Indraprastha Co-op Hsg.Society, MHB Colony, Sardar Nagar-1, Sion (E) Mumbai-400 022

Designation : Call center Executive, From : May 2005, Experience : 1 year & 1 Month, To : June 2006.

Key result areas handling: Posted as a Call Centre Executive managing office of a leading FMCG company in India “Procter

& Gamble”. Supervising & assisting Electricians, Plumber & BMS Engineers on their day to day pending

issues. Coordinating with vendors for quotations & delivery of good’s & providing updates on payment. Preparing Daily, Monthly, Preventive Maintenance & all such reports fwd. to Facility Manager.

Designation : IBMS coordinator, From : Apr 2000, Experience : 4 years & 4 Months To : Aug

2004.

Posted as an “Integrated Building Management System coordinator” at “HSBC Bank (Worli & Churchgate), Reliance Centre (Ballard Estate), Aditya Birla Centre & Accenture”.

Building Automation System for controlling the Chiller Plant, Air conditioners & other such units to maintain a reasonable temperature within premises.

Fire Detection System in case of fire within building & also providing basic training to employees on safety precaution to be taken in emergency.

Monitoring & generating reports on Access Control System, tracking & maintaining records of Day to day attendance of employees & also for security reasons.

Personal Details:

Name : Ketan Pandit Date of Birth: 27th April 1982,

Marital Status : Married Total Exp : 16 years & 7 months.

Educational Qualification:

Graduated in Commerce from Bhartiya Vidya Bhavans College in2005 (Mumbai)

Completed Higher level education (12th Std) from Bhartiya Vidya Bhavans College in 2002 (Mumbai)

Completed Senior Secondary education (10th Std) from Our Lady of Good Counsel High School in 2000 (Mumbai)

__________________(Ketan. N. Pandit)



Email: [email protected], Résidence: 022 – 24040300, Hand Phone: 9833448185


Ketan Pandit -Resume

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