Kelly Services Corp Brochure

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kellyservices.com YOUR PARTNER IN SUCCESS FOR WORKFORCE SOLUTIONS

Transcript of Kelly Services Corp Brochure

kellyservices.com

YOUR PARTNER IN SUCCESS FOR WORKFORCESOLUTIONS

Kelly Services®, Inc. (NASDAQ: KELYA, KELYB) draws on 60 years of experience, a global network of contacts and an army of experts with deep industry expertise to identify, recruit and nurture the best talent to help your organisation grow.

Our founder William Russell Kelly pioneered the temporary recruitment industry in 1946, initially by undertaking work from other firms and performing the duties in his own office using his machines and employees.

It was a concept that quickly caught on in the corporate world and by 1961, the company boasted nearly 150 wholly-owned and operated offices across the US. In 1988, Kelly expanded its global footprint and entered the dynamic Asia Pacific region.

The company tied this geographic expansion to a broadening of its service offerings from straight forward temporary and junior recruitment to more complex specialised and professional hires.

Our top-tier of workforce solutions include an executive search capability to fill the most senior managerial positions, as well as consultancy and outsourcing functions to help organisations in all aspects of their workforce needs.

Today, we have grown proud to become a global Fortune 500® company, a status that gives us the scale and qualities to understand and serve the biggest organisations on the planet. It comes as no surprise, then, that we count 98 of the Fortune 100™ companies among our illustrious list of customers.

Over 33 years in the Asia-Pacific region (APAC)

WhAT mAKES KELLY® dIFFERENT?Since 1946, Kelly has grown to be a global leader in delivering workforce solutions.

Pioneered the recruitment industry in 1946

Global Fortune 500® company Robust global

network of over 2,000 company-owned and operated offices

Revenue exceeds

US$5.6 b Comprehensive workforce management solutions —global scope, local focus

Kelly provides employment to 480,000 employees annually around the globe

Fortune 500® is a registered trademark of the Fortune magazinedivision of Time Inc. An Equal Opportunity Employer. © 2012 Kelly Services, Inc.

William Russell Kelly

A hISTORY OF SUCCESS

2002Enters strategic partnership in Vietnam

2008Korea is added to our APAC operations

1946William Kelly starts a service to meet the clerical needs of Detroit businesses

1995First listing on the Fortune 500® list

1996Penetrates the Indian market

1995Thailand office opens

1999Establishes foothold in Philippines

2001Hong Kong office opening is officiated

2002 Enters the China market

1979 Singapore office officially opens

1984 Malaysian operations commence

1988 Opens in Australia

1990 New Zealand operations commence

1989 Footprint expands into Taiwan and Indonesia

Our global operations are split into three geographic regions: the Americas, Europe and the Middle East (EMEA) and Asia-Pacific (APAC). Our APAC operations are currently expanding at a phenomenal rate, and we are constantly tracking the significant growth of this dynamic region.

Kelly is one of the most established recruitment companies in the Asia-Pacific market, having served customers in this part of the world for over 33 years. Our reach is extended through strategic partnerships that ensure our services are available in all the places that matter in the region. The sheer diversity within our organisation also deepens our understanding of the region.

We believe that to truly understand a talent market, you have to be embedded in that country, which may mean having an office in more than one city. In China, for instance, we have a presence in eight major cities, giving us a much deeper foothold in that key market.

Not only can we offer our customers entrenched local knowledge, but we also offer the capability to translate that into global opportunities.

Kelly has stayed ahead of the curve by expanding our geographic reach and deepening our domain knowledge to deliver the best possible human capital solutions to our customers.

GLObAL REACh, LOCAL KNOWLEdGE

Every day we put 25,000

temporary workers to work in in the region

We maintain a presence in 14 major markets in Asia Pacific (APAC)

Kelly places 6,500 permanent

placements in Asia Pacific per annum

KELLY APAC LOCATIONS

India (9 offices)Established since 1996

Bangalore Chennai Hyderabad Mumbai NCR (Gurgaon, Delhi)Pune

4

China (7 offices)Established since 2002

ShanghaiBeijingChengduGuangzhouSuzhouNanchangTianjin

2

hong Kong (1 office)Established since 2001

Hong Kong

3

Thailand (2 offices)Established since 1995

Bangkok

13

Vietnam (2 offices) PartnerEstablished since 2002

Ho Chi MinhHanoi

14

Korea (1 office)Established since 2008

Seoul

7

Japan (300 offices) OCG + PartnerEstablished since 1973

Throughout Japan in all major cities and towns

6

Taiwan (4 offices) PartnerEstablished since 1989

TaipeiHsinchuTaichungKaoshiung

12

Philippines (3 offices)Established since 1999

Manila

10

Australia (15 offices)Established since 1988

SydneyAdelaideBrisbaneCanberraGold CoastHindmarshMelbourneOakleighParramattaPerthTownsvilleWestern Sydney

1

New Zealand (9 offices)Established since 1990

AucklandSouth AucklandNorth ShoreHamiltonGisborneNapierLower HuttWellingtonChristchurch

98

Singapore (10 offices)Established since 1979

Singapore

11

Indonesia (4 offices)Established since 1989

JakartaSurabaya

5

8

5

2

13 14

7 6

12

10

1

9

3

11

Malaysia (15 offices)Established since 1984

Kuala LumpurJohor BahruMelakaPenangPetaling JayaSubang

4

FULL-SERvICE SOLUTIONSEvery company is unique, so our solution offers the services of tactical temporary staffing to complex strategic workforce solutions.

RECRUITmENTOur traditional business

remains filling temporary and permanent positions for companies across a variety of industries. Our

general recruitment offices located across APAC provide strategic access

to key talent pools and client sites. We specialise in adhoc and volume

workforce solutions that include full-time, permanent, contract,

temporary placements and vendor on-site.

SPECIALISEd RECRUITmENT

Our professional and technical group specialises in specific

industries and technical skill sets that are high in demand and short in

supply. We also focus on the functional workforce requirements of our clients, drawing from a large network of talent through a

proven search process.

ExECUTIvE SEARCh

We pride ourselves in our ability to find outstanding individuals to fill the most

senior leadership roles in your organisation. Our search

capability can identify and attract the brightest talent

in your industry.

CONSULTING & OUTSOURCING

Kelly provides outsourced solutions to your workforce

needs, ranging from traditional recruitment outsourcing to managed

services outsourcing. Our customers can opt for career

transition services, if the need arises.

Many people know Kelly for different reasons, because we touch them in different ways. But together, our various offerings represent a one-stop solution to all your recruitment and workforce requirements.

A PROvEN PROCESSWe’ve had 60 years to come up with the best search methodology in the business

It’s a simple process, but one that has been adapted and fine-tuned for changing business conditions since our inception to give you the best possible outcome.

SEARCh & SELECTION PROCESS

dETERmINE ThE bEST SEARCh• Approach the search

method• Strategic media advertising• Identify candidates in the

existing market• Mine our extensive database• On-line sourcing and

referrals

UNdERSTANd YOUR NEEdS• Develop selection criteria• Fine-tune to begin search

IdENTIFY ThE bEST TALENT• Conduct skills and proficiency

appraisal• Verify employment history

and references• Present results of shortlisted

candidates• Organise interviews with

client and candidates• Consult and advise on final

selection

SECURE ThE TALENT• Make and negotiate the offer• Prepare the counter-offer if

necessary• Assist in securing offer

acceptance• Conduct final reference

checking for verification of facts

ENSURE NEW hIRE IS SUCCESSFUL• Manage post

commencement via personal calls

• Follow through to ensure that your new employee is effective and successful

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BEING THE LARGEST HAS NEVER BEEN OUR GOAL, BUT QUALITY AND LEADERSHIP HAVE BEEN.

I WOULD SUGGEST THAT WE ARE THE BEST … WE HAVE SET STANDARDS FOR THE INDUSTRY.

—WILLIAm RUSSELL KELLY, FOUNdER

In order to give you the best advice, we organise our teams into specialist recruitment practices that cover skill sets that are high in demand and short in supply; these include engineering, technology and scientific recruitment. But we also group them across different industries to pick up the subtleties and nuances specific to each industry, from mining, oil and gas to healthcare and pharmaceutical.

So if you’re looking for somebody with a specific background, our capabilities allow us to advise you on how easy or difficult it is to source that person and more importantly, the right methodology to get the results you want.

dIvING dEEPER INTO RECRUITmENT Kelly consultants are specialists who understand your industry and functional needs

SPECIALIST RECRUITmENT

PRACTICES

• Engineering and

Operations

• Information Technology

and Telecoms

• Science/Research and

Development

• Corporate Functions

(Accounting, Marketing,

HR, Procurement)

• General Management

and Operations

INdUSTRY ExPERTISE

• Banking and

Financial Services

• Energy, Mining and

Natural Resources

• Healthcare and

Pharmaceutical

• Infrastructure,

Construction and

Property

• Retail, Consumer,

Hospitality

• Manufacturing (FMCG,

Chemical)

• Engineering and

Heavy Industry

• Automotive and

Aerospace

• Information,

Communications and

Technology

• Business and Professional

Services

dIvING dEEPER INTO OUTSOURCING ANd CONSULTING

ExECUTIvE SEARCh

Providing targeted local, regional and global

search solutions focused on identification, engagement and placement of top level

executives and senior management.

bUSINESS PROCESS

OutSOurCING (BPO)Taking ownership and

accountability for fulfillment of a variety of non-core business work streams and tasks on behalf of

organisations.

mANAGEd SERvICE PROvIdER

(MSP)Operating as a single point of

contact to manage a company’s contingent labour supplier base and temporary workforce. Using Vendor Management Software and process controls, we give visibility and add

value by working to control and reduce company spend without

impacting productivity.

RECRUITmENT PROCESS

OutSOurCING (rPO)A seamless and outsourced

recruitment process, from the initial consultation (intake) with a hiring manager to on-boarding of

an accepted candidate, giving our client’s a competitive advantage in the market

for talent.

hUmAN RESOURCE

CONSultING (HrC)Consultative solutions to

provide comprehensive and objective support to companies

seeking human capital optimisation in areas such as; workforce planning,

global mobility, organisational design and recruitment

process efficiency.

CAREER TRANSITION

Providing professional outplacement and

redeployment solutions for companies facing change

management, downsizing or integration challenges post

merger or acquisition.

Australia Ground Floor, 15 Castlereagh Street,Sydney, NSW 2000 AustraliaTel: (61) 2 9246 6000 Fax: (61) 2 9246 6793Email: [email protected]

China Unit 9D-9E, Zhao Feng World Trade Building,No. 369 Jiang Su Road, Shanghai 200050 ChinaTel: (86) 21 5240 0840 Fax: (86) 21 5240 0660Email: [email protected]

hong Kong 15/F Prosperity Tower, 39 Queen’s Road Central, Hong KongTel: (852) 2522 1186 Fax: (852) 2522 1501Email: [email protected]

India Unitech Cyber Park, Tower - C, 10th floor, Unit #1003, Sec- 39, Gurgaon, Haryana – 122002 IndiaTel: (91) 124 472 6666 Fax: (91) 124 472 6699Email: [email protected]

Indonesia Mayapada Tower 18th Floor, Suite 18-01B, Jl. Jend. Sudirman Kav. 28, Jakarta 12920 IndonesiaTel: (62) 21 521 1873 Fax: (62) 21 521 1874Email: [email protected]

Malaysia Level 29, Menara Bank Islam, No 22, Jalan Perak, 50450 Kuala Lumpur MalaysiaTel: (60) 3 2203 0808 Fax: (60) 3 2203 0909Email: [email protected]

New Zealand Level 2, 35b Leslie Hills Drive,Riccarton Christchurch 8001, New ZealandTel: (64) 3 379 2963 Fax: (64) 3 379 2964Email: [email protected]

Philippines 1603 Jollibee Plaza, Emerald Avenue, Ortigas Center, Pasig City, Philippines 1605Tel: (63) 2 631 3109 Fax: (63) 2 687 7867Email: [email protected]

Singapore 10 Anson Road #20-08, International Plaza, Singapore 079903Tel: (65) 6501 4700 Fax: (65) 6221 1262Email: [email protected]

South Korea 4F Seoul Finance Center, Taepyeongro 1-ga, Jung-gu, Seoul, 100-768, South KoreaTel: (82) 2 319 8800 Fax: (82) 2 319 8880 Email: [email protected]

Thailand 29th Floor Empire Tower 2, Unit 2904,195 South Sathorn Road, Bangkok 10120 ThailandTel: (66) 2 670 0505 Fax: (66) 2 670 0509Email: [email protected]

TAKE ThE NExT STEP WITh US

Join forces with Kelly and experience a partnership with genuine consultation and care for the workforce needs of your business.

Benefit from our great history with the tools, systems and processes to deliver solutions aligned to your workforce priorities. Partner with a company who has a range of expertise to support your every HR move and help make a difference.

Our people are ready to discuss and help you with any aspect of your workforce requirements.

PEOPLE ARE AT THE HEART OF EVERYTHING WE DO.

OUR PRINCIPLES FROM MORE THAN SIx DECADES AGO

REMAIN THE FOUNDATIONS OF THE WAY WE WORK TODAY:

DELIVERING ExPERTISE, INTEGRITY, ACCOUNTABILITY

AND TEAMWORK.

Kelly Services (Singapore) Pte Ltd 01C4394

APAC Corporate Office20 Anson Road #05-03, Twenty Anson, Singapore 079912Tel: (65) 6494 6060 Fax: (65) 6221 5652Email: [email protected]