Enterprise Class IT For Everyone

Mark Sutherland & Bob Davis

KaseyaConnect 2011

This Quarter Highlights

• Image Deployment

• Mobile Device Management

• KAV 1.2

• KES w/ AVG 2012

• Desktop Policy w/vPro

vPro

Important New Capabilities

…Shipping right away

• Service Desk 1.3

• Service Billing

• Directory Services

• Policy Management

PSA Integration – Sneak Preview

• Supports all major PSA’s with one module– Connectwise (GA in June)

– Autotask (Q3)

– Tigerpaw (Q3)

• Fully supported by Kaseya; Freely available

• Top features:– Synchronization of customers, staff, tickets

– Two way ticketing

– Unique ability to control synchronization and mapping

– Dashboard to monitor integration and exceptions

Kaseya Certification ProgramAvailable beginning May 15

• The Certification Program:– Formal recognition of a level of proficiency in

the knowledge and practice of the Kaseya platform

– Theory and Practice on the Kaseya Core

• The Value to the Customer– The certificate holder makes eligible the

company for immediate Priority Support– Access to Priority Support

• Immediate access to Level 2 support

• More benefits to come…

Expanded Vertical Focus

Performance

• Logon speed 4x faster

• Live Connect 2x faster

• Live Connect plugin manager

• Database queries

• Agent checkins

• IE9 goes native (no compatibility mode)

Quick-View

Quick Monitor

SSH

VPN via Live Connect

Second Half of 2011

• Advanced Scripting

• SMS alert notifications

• Next generation scale expansion

• Monitoring

– Dashboards

– Auto configuration

– Content extension

• Custom Reports

Custom Reports

KaseyaConnect 2011

Enterprise Class IT For Everyone

Mark Sutherland & Bob Davis