Kaplan Multisector Workforce Pilot Project Lessons Learned and Best Practices Final
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Transcript of Kaplan Multisector Workforce Pilot Project Lessons Learned and Best Practices Final
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Multi-Sector Workforce Analysis Pilot Project:Early Lessons Learned and Emerging Best Practices
Thomas F. KaplanOctober 8, 2009
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Topics
Early Lessons Learned Emerging Best Practices Resources
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Early Lessons Learned
Ensure pilot project team members read and understand the rules OMB Memorandum M-09-26, Managing the Multi-Sector
Workforce, July 29, 2009 Presentation slides from Multi-Sector Workforce Management
Workshop for Human Resources & Acquisition Officials, September 9, 2009
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Early Lessons Learned (ctd)
Identify respective roles and responsibilities for the team HR responsibilities could include
Identifying mission critical and inherently governmental functions
Developing multi-sector workforce inventory Conducting competency and staffing gap analyses Reviewing workforce plans Reviewing organization and staffing
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Early Lessons Learned (ctd)
Verify accuracy and completeness of plans and data used to support analysis, including Workforce plans Personnel data Contract data Commercial and inherently governmental functions inventories
data
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Early Lessons Learned (ctd)
Dedicate needed resources to complete the pilot project analysis Inform leadership of the pilot project and secure their support Establish pilot project team leader and members/alternates Develop project schedule Assign specific tasks Conduct in progress reviews
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Emerging Best Practices
Consider application of organization change tools to improve current business processes
Management Analysis Tools• Activity based costing analysis• Baselining and benchmarking studies• Business case analysis• Functionality assessment• Industrial engineering techniques• Market research comparison• Organization analysis• Process reengineering studies • Productivity assessment• Others
Human Capital Assessment Tools• Competency and staffing gap analysis• Evaluation of Federal Human Capital Survey results• Evaluation of human capital strategic linkage with mission• Evaluation of skills mix • Workforce analysis• Others
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Emerging Best Practices (ctd)
Evaluate contracts for potential insourcing action Identify contractors performing inherently governmental and
mission critical functions Take immediate action to curtail contractor performance of
inherently governmental functions Determine sufficiency of contractor oversight for non-inherently
governmental functions Determine if mission critical functions are over reliant on contract
labor Conduct labor market analysis to determine feasibility and timing
for potential insourcing actions
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Emerging Best Practices (ctd)
Develop cost estimate for insourced functions, including Employees
Fringe and WGIs Shift differential and holiday pay Others
Facilities and equipment Office space and furniture Telephone and computer Others
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Emerging Best Practices (ctd)
Verify availability and funding for employees replacing contractors Recruitment Facilities and equipment Infrastructure (e.g., IT support, etc.)
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Resources
OMB Memorandum M-09-26, Managing the Multi-Sector Workforce, July 29, 2009 http://www.whitehouse.gov/omb/assets/memoranda_fy2009/m-09-26.pdf
Multi-Sector Workforce Management Workshop for Human Resources & Acquisition Officials, September 9, 2009 https://max.omb.gov/community/x/coCxFQ
Human Capital Assessment and Accountability Framework (HCAAF) http://www.opm.gov/hcaaf_resource_center/
Federal Activities Inventory Reform (FAIR) Act of 1998 http://www.whitehouse.gov/omb/procurement_fair-default/
Federal Procurement Data System—New Generation https://www.fpds.gov/