Kansas City Nonprofit Peer-to-Peer Presentation - July 2013

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description

Two award winning marketing mavens, Jessica Best of emfluence and Merritt Engle of Merrigan Co., discuss real life nonprofit marketing efforts from their respective client bases. You will learn about their most successful campaigns and how you might be able to replicate their best practices for your own marketing needs. Both of these marketers are certain to impress. Jessica has lead training for dozens of organizations and was chosen as a speaker for the highly treasured South By Southwest Interactive conference in Austin. Not to be outdone, Merritt has a client list that others can only dream about and was recently named Direct Marketer of the Year by the local Direct Marketing Association for her lifetime achievements in the industry. Get ready for a charismatic and educational lunch that will spark your creativity and has the potential to increase the effectiveness of your next campaign. Our objective is simple; create a Networking Group for Nonprofit Marketers to share and learn about critical activities that focus on growth and sustaining your mission.

Transcript of Kansas City Nonprofit Peer-to-Peer Presentation - July 2013

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Welcome to the NonProfit Peer to Peer Lunch

Brought to you by:

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Introductions

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Direct Mail MarketingMerritt Engel

[email protected]

@merrittengel or @merriganco

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ResultsResponse Rate: 8.26%Average Gift: $38Why it Worked: Authentic, Donor Recognition

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ResultsMailed 6.5% more pieces53% increase in response41% increase in revenue25¢ more revenue per piece mailedWhy it Worked: New Concept, Donor Involvement

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Best PracticesConsider Creative Package ApproachesBe Authentic to Your MissionMake Sure Message/Action is Easily UnderstoodPut the Donor at the Center, AlwaysClose the Loop on Promises Made in Appeals

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ResultsOpen Rate: 31.77% (audience of 8,329)Average Gift: $213Why it Worked: Visual tie to mail, simple message, reinforcement to match

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Email MarketingJessica Best

[email protected]

@bestofjess or @emfluence

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Clear calls to action, built-in

Event-driven email timing

Text-only pre-header Strong images that

share the story

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40% pre-eventcommitment

=

Weather-proof donations

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Longer is ok if it’s skimmable and visual

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Beautiful images that capture brand

Needs the brand name above the fold

Needs text above the fold… or anywhere!

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Text pre-header & short image header

Tell the story Visual button and

text calls to action Balance of people

pictures & text

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“Video” in email (where the still shot is a person/face)

An image with every story

Frequency should be regular

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Subject lines Aim for < 80 characters Clearly communicate your offer/call to action Beware % $ !! FREE and other spammy things

Subject: Bikers for Babies – Why We Ride

Subject: Register now for Bikers for Babies

Subject: How your gift can change a child’s life

Subject: How You Can Touch the Lives of KC Kids

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Subject lines Don’t ignore the “2nd subject line”

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Bonus points = integrated

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Questions