Peering Into the Future: Using Peer Advisors to Assist Our Changing Student Populations NACADA...
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Transcript of Peering Into the Future: Using Peer Advisors to Assist Our Changing Student Populations NACADA...
Peering Into the Future:Using Peer Advisors to Assist Our
Changing Student Populations
NACADA Executive OfficeKansas State University
2323 Anderson Ave, Suite 225Manhattan, KS 66502-2912
Phone: (785) 532-5717 Fax: (785) 532-7732
e-mail: [email protected]
© 2013 National Academic Advising Association
The contents of all material in this presentation are copyrighted by the National Academic Advising Association, unless otherwise indicated. Copyright is not claimed as to any part of an original work prepared by a U.S. or state government officer or employee as part of that person's official duties. All rights are reserved by NACADA, and content may not be reproduced, downloaded, disseminated, published, or transferred in any form or by any means, except with the prior written permission of NACADA, or as indicated below. Members of NACADA may download pages or other content for their own use, consistent with the mission and purpose of NACADA. However, no part of such content may be otherwise or subsequently be reproduced, downloaded, disseminated, published, or transferred, in any form or by any means, except with the prior written permission of, and with express attribution to NACADA. Copyright infringement is a violation of federal law and is subject to criminal and civil penalties. NACADA and National Academic Advising Association are service marks of the National Academic Advising Association.
The Global Community for Academic Advising
2013 NACADA Summer Institute
Jacksonville:Chuck Lepper
Ivy Tech Community College
Scottsdale:Kathy Stockwell
Fox Valley Technical College
Peer advisors are students who have been selected and trained to offer academic advising services to their peers.
Services provided by peer advisors are intentionally designed to assist in student adjustment, satisfaction, and persistence toward attainment of their educational goals.
Who are Peer Advisors?
The Global Community for Academic Advising
• Enhances academic advising programs
• Demonstrates that advising is taken seriously
• Demonstrates that addressing student needs is an institutional priority
• Compatible with all academic advising delivery models
• Offers versatility – can be tailored to the needs of the institution
Implemented institution-wideUsed for certain majors or sub-sets of students
Peer Advising…
The Global Community for Academic Advising
• Peer advisors are not professional advisors
• Peer advisors shouldn’t feel that they are counselors
• Peer advisors need to know their boundaries
• Peer advisors should advise, not tell advisees what they should or should not do
• Peer advisors need to refer, refer, and refer as needed!
Limitations of Peer Advisors
The Global Community for Academic Advising
• Enhance leadership skills
• Become actively engaged in the college environment
• Contribute to the intellectual and personal growth of students
• Enhance problem solving skills
• Improve communication skills
• Receive certificate of participation and letter of recommendation
• Great for the résumé
Benefits for the Peer Advisors
The Global Community for Academic Advising
• Budget constraints
• Increase in enrollment
• Increased advisor loads
• Need to maintain quality advising services
• Faculty/professional advisors not always available
• Basic questions need to be handled quickly and efficiently
Identifying the Need
The Global Community for Academic Advising
• Obtain administrative supportSponsors Cheerleaders
• Determine project leadersInclude one or two administrators when possible
• Form a steering committeeThose interested in projectAntagonists and protagonistsAdministrators within and outside of department
Developing a Framework
The Global Community for Academic Advising
Strategic Links
Link to college strategic directionsExample:
Strategic Direction: Expand innovative approaches and partnerships to leverage and enhance College resources
Link to department strategic plansExample:
Accountability Plan: To increase course completion, retention, and graduation rates of current students
Developing a Framework
The Global Community for Academic Advising
Identify realistic timeline• Develop Marketing/Recruiting plan• Schedule Peer Advisor Training• Market for Peer Advisor Applications
Determine Scope of Project• Determine target population• Identify pilot vs. full implementation• Identify key tools to be developed (i.e. training manual)
Developing a Framework
The Global Community for Academic Advising
Identify Support and Resources
• Grants
• Curriculum consultation
• Strategic initiative or similar college incentives
• NACADA Clearinghouse and Peer Advising and Mentoring Listserv
• Successful practices from other similar/peer institutions of higher education
Developing a Framework
The Global Community for Academic Advising
Determine Programmatic Outcomes
• Provide leadership development opportunities for peer advisors
• Provide professional development opportunities for peer advisors
• Increase student satisfaction with advising services
• Demonstrate institutional response based on need for increased advising services
• Increase the quality of advising services
Developing a Framework
The Global Community for Academic Advising
3-tiered approach
• Applicantsthe need, the importance, the opportunities and benefits
• Student Usersincreased availability of advising
• Faculty-Stafftrained assistance with advising, reduced case loads
Marketing
The Global Community for Academic Advising
• Expect that people will be apprehensiveChange is not easy
• Know that not everyone is going to be supportiveStudents are now performing duties historically reserved for faculty and/or professional staff
• Expect that there will be glitchesNew programs need to be pilotedEven existing programs have difficulties and issues
• Let the students be your informal advisory committeeBoth the PAs and the student advisees
Getting Started
The Global Community for Academic Advising
• Formal applications
• Letters of recommendation
• Reviewed by steering committee members
• Group interviews
• Individual interviews
Selecting the Peer Advisors
The Global Community for Academic Advising
• Initial one day retreat
• Peer Advisor Manual/web site
• Log book of issues and ideas kept in peer advising office
• Continuing monthly meetingsOn demand topicsPeer advisors and student diverse needs drive agenda
itemsStudent Success related concerns
• Luncheons/Potlucks
PA Training
The Global Community for Academic Advising
• As with any advisor training, focus on
Informational componentsprograms, policies, procedures, resources, etc.
Conceptual componentsdefinition and role of advising, advisor and advisee
expectations, etc.
Relational componentscommunication skills, referral skills, rapport
building, etc.
PA Training
The Global Community for Academic Advising
• Identify PA program goals• Identify desired process/delivery outcomes• Identify desired student learning outcomes• Map desired outcomes• Identify multiple measures for each desired outcome• Gather data• Determine whether desired outcomes have been met• Report the data• Act upon the data• Continue assessment of desired outcomes• Implement assessment of any changes
Assessing the Effectiveness of Peer Advising
The Global Community for Academic Advising
Assessing the Effectiveness of Peer Advising
Student Learning OutcomesCognitive, Psychomotor, AffectiveProcess/Delivery Outcomes
Mapping the ExperienceWhat experiences?When or by when?
Gathering EvidenceWhen gathered?Where gathered?
How often gathered?From whom gathered?
How gathered?Minimum performance criteria for success?
ValuesVision
MissionGoals
Programmatic Outcomes
Sharing and Acting Upon the ResultsInterpret how results inform practice
How and with whom to share interpretationFollow up on implemented changes
Start the process all over again!
(adapted from Darling, 2005, 2010)
The Global Community for Academic Advising
The Global Community for Academic Advising
Peer Advisors vs. Peer Mentors:What is the Difference?
• Peer advisors typically provide advising services in a variety of formats to the general student population; no assignments are made.
• Peer mentors are paired in a mentor-mentee relationship with a student or students from a particular student group (incoming freshmen, at-risk, dislocated worker, etc.).
The Global Community for Academic Advising
Peer Advisors vs. Peer Mentors:What is the Difference?
• Peer mentors “follow” their mentees for a pre-determined amount of time
• Peer mentors are proactive in their work with their mentee/s
• Peer mentors provide a consistent and reliable source of support, direction and inspiration for other students
The Global Community for Academic Advising
Peer Advisors vs. Peer Mentors:What is the Difference?
• Peer mentors provide resources that will link academics, career development, and the quality of student engagement during the college experience
The Global Community for Academic Advising
Using Technology for Peer Advising
• Course management system (Blackboard)• Livebinder.com• Pinterest• Facebook• Twitter• Blogs• Other?
The Global Community for Academic Advising
FVTC Peer Advisor Connection Training and Hiring Materials can be accessed as follows:
• www.fvtc.edu• Select Blackboard on the left• Username – advise• Password – advise• Select peeradvise: Professional Communications for Peer Advisors• Click on Course Documents• Pertinent documents located under 1st item – PAC Hiring and Training
Materials• Click on link for document you would like to review; if asked for login and
password, click on “cancel” and document will open.
THANK YOU!
Peering into the Future:
NACADA Executive OfficeKansas State University
2323 Anderson Ave, Suite 225Manhattan, KS 66502-2912
Phone: (785) 532-5717 Fax: (785) 532-7732
e-mail: [email protected]
© 2012 National Academic Advising Association
The contents of all material in this presentation are copyrighted by the National Academic Advising Association, unless otherwise indicated. Copyright is not claimed as to any part of an original work prepared by a U.S. or state government officer or employee as part of that person's official duties. All rights are reserved by NACADA, and content may not be reproduced, downloaded, disseminated, published, or transferred in any form or by any means, except with the prior written permission of NACADA, or as indicated below. Members of NACADA may download pages or other content for their own use, consistent with the mission and purpose of NACADA. However, no part of such content may be otherwise or subsequently be reproduced, downloaded, disseminated, published, or transferred, in any form or by any means, except with the prior written permission of, and with express attribution to NACADA. Copyright infringement is a violation of federal law and is subject to criminal and civil penalties. NACADA and National Academic Advising Association are service marks of the National Academic Advising Association.
Using Peer Advisors to Assist Our Changing Student
Populations
2012 NACADA Summer Institute
The Global Community for Academic Advising