Kalpataru’s

Hospitality & Facility Management Services (p) Ltd.

“YOUR IMAGE IS OUR BUSINESS”

ABOUT THE COMPANYABOUT THE COMPANY

WeWe Kalpataru’s Hospitality & Facility Management Services Pvt LtdKalpataru’s Hospitality & Facility Management Services Pvt Ltd Founded On 1Founded On 1stst May 1983, are among very few companies in India May 1983, are among very few companies in India who posses.who posses.

26 Years26 Years Experience. Experience.

AnAn ISO-9001-2008 Certification CompanyISO-9001-2008 Certification Company Specially for Providing Specially for Providing Property & Facility Management Services like Property & Facility Management Services like Gardening,Gardening, Mechanized House keeping, Guest House Management , Pest Mechanized House keeping, Guest House Management , Pest Control & other Related Services.Control & other Related Services.

Member OfMember Of ISSA.ISSA.

Caring of More than Caring of More than 150 acres for Gardening150 acres for Gardening & 15 million sq.ft.& 15 million sq.ft. area area on daily basis for Housekeeping .on daily basis for Housekeeping .

MISSIONMISSION

““Our Mission is to provide the best Services Our Mission is to provide the best Services by exceeding customer expectation”.by exceeding customer expectation”.

““Your Image is Our Business”.Your Image is Our Business”.

VISIONVISION

Our Vision is to provide best services Our Vision is to provide best services at par with the International Standards.at par with the International Standards.

We strive towards greater improvement We strive towards greater improvement and quality services for our esteemed and quality services for our esteemed clients.clients.

We strive to achieve greater heights in We strive to achieve greater heights in our field.our field.

Kalpataru’s Kalpataru’s Hospitality & Facility Management Services Pvt.LtdHospitality & Facility Management Services Pvt.Ltd

ORGANIZATION CHARTORGANIZATION CHART

Managing DirectorR.M.Hegde

Director(Admin)

Vice President Mktg.Hr & customer care

Vice presidentOperations Vice President

Admin.

Vice PresidentLegal& Company

Matter

Vice presidentFinance& Accounts

Vice president QualityAssurance &

Audit

ManagersManagers Managers Managers Managers LegalManagers Materials

StoresOffice Admin/

Customer Mgmt.

Sr.ExecutiveAsst.ManagersHK,PC,GR,FM

Site audit Team Asst.Managers Company Executive Asst. Managers

Executives & StaffUnit ManagersHK,PC,GR,FM

Training Managers& Team staff

Accounts Staff Admin staff

Site SupervisorHK,PC,GR,FM

Asst. Managers& Staff

Shift SupervisorsHK,PC,GR,FM

Team leadersHK,PC,GR,FM

StaffHK,PCl,GR FM

HK- House Keeping Services.PC- Pest Control Services.GR- Gardening Services.FM- Facility Management Services.

HOUSE KEEPING TRAININGHOUSE KEEPING TRAININGOur employees before the specific job are given training as per the Our employees before the specific job are given training as per the Clients requirements which includes :Clients requirements which includes :

First aids First aids GroomingGrooming EtiquettesEtiquettes MannerismMannerism Technical knowledgeTechnical knowledge Use of cleaning agentUse of cleaning agent Use of machineryUse of machinery Site familiarizationSite familiarization Do’s and don’tDo’s and don’t Reporting patternReporting pattern Check list complianceCheck list compliance

Mechanized House Keeping Mechanized House Keeping ServicesServices

GARDEN DEVELOPMENT GARDEN DEVELOPMENT ANDAND

MAINTENANCE SERVICESMAINTENANCE SERVICES

GARDEN DEVELOPMENT GARDEN DEVELOPMENT ANDAND

MAINTENANCE SERVICESMAINTENANCE SERVICES A. A. GardeningGardening:-:-  

•• Silk Grass Lawn.Silk Grass Lawn.• English Grass • English Grass Lawn.Lawn.• Rock Gardening.• Rock Gardening.• Flower Beds.• Flower Beds.• Landscaping.• Landscaping.• Horticulture• Horticulture

A. A. GardeningGardening:-:-  

•• Silk Grass Lawn.Silk Grass Lawn.• English Grass • English Grass Lawn.Lawn.• Rock Gardening.• Rock Gardening.• Flower Beds.• Flower Beds.• Landscaping.• Landscaping.• Horticulture• Horticulture

BB. Maintenance of Garden/Trees :-. Maintenance of Garden/Trees :-  • • Beautify your areas with least budget.Beautify your areas with least budget.• Expert Gardeners with more than 15 years • Expert Gardeners with more than 15 years

of experience.of experience.• New ideas and designs.• New ideas and designs.

AVIATION SERVICESAVIATION SERVICES

• Cabin CleaningCabin Cleaning• Cabin DressingCabin Dressing

GUEST HOUSE MANAGEMENTGUEST HOUSE MANAGEMENT

We provide following servicesWe provide following services

House keepingHouse keeping CateringCatering LoundryLoundry Other servicesOther services

PEST CONTROL SERVICESPEST CONTROL SERVICES

We are trained in the most up-to-We are trained in the most up-to-date pest management procedures.date pest management procedures.

Our Our Pest ControlPest Control treatments are treatments are Technologically advanced, Technologically advanced, Environmentally friendly, Environmentally friendly, Convenient, Convenient, Affordable, Affordable, Safe for human beings,Safe for human beings, Guaranteed effective.Guaranteed effective.

PEST CONTROL SERVICESPEST CONTROL SERVICES General Disinfestations.General Disinfestations. Termite (white ant) Control.Termite (white ant) Control. Rat/Rodent Control.Rat/Rodent Control. Pre-construction Anti-termite (white ant) Pre-construction Anti-termite (white ant)

Treatment.Treatment. Post-construction Anti-termite (white ant) Post-construction Anti-termite (white ant)

Treatment.Treatment. Garden Pest treatment.Garden Pest treatment. Mosquito Control.Mosquito Control. Weed Control.Weed Control. Carpet Beetle Treatment.Carpet Beetle Treatment. Flea & Ticks Treatment. Flea & Ticks Treatment. Gel and Herbal TreatmentGel and Herbal Treatment Fogging TreatmentFogging Treatment

OTHER SERVICESOTHER SERVICES Facade Cleaning ManagementFacade Cleaning Management Fire Fighting ManagementFire Fighting Management Mail ManagementMail Management Event ManagementEvent Management Mall ManagementMall Management Security ManagementSecurity Management Contract Staff ManagementContract Staff Management Road CleaningRoad Cleaning Toilet CleaningToilet Cleaning

We Provide Following Material :-We Provide Following Material :-

Cleaning Material:-Cleaning Material:-

Sanitary cubes, Naphthalene Balls, Sanitary cubes, Naphthalene Balls, Cleaning Chemical etc. will be supplied by Cleaning Chemical etc. will be supplied by us if quotation with material. We shall be us if quotation with material. We shall be using cleaning material of Hindustan using cleaning material of Hindustan Johnson Diversy Or Equivalent.Johnson Diversy Or Equivalent.

Soft Tools:-Soft Tools:-

Floor Duster, Table Duster, Soft Brooms, Floor Duster, Table Duster, Soft Brooms, Hard Brooms, Mops, Wipers etc.Hard Brooms, Mops, Wipers etc.

Toiletries:-Toiletries:-

Toilet Paper + Toilet Liquid Soap for Toilet Paper + Toilet Liquid Soap for

hand wash Of Standard Company.hand wash Of Standard Company.

STATUTORY COMPLIANCESSTATUTORY COMPLIANCES Statutory Compliances Details as Statutory Compliances Details as

requiredrequired P.F. - MH /94337P.F. - MH /94337 ESIC – 35 – 01685-101ESIC – 35 – 01685-101 Shop and Establishment Act Registration No.- Shop and Establishment Act Registration No.-

KE-II/07649KE-II/07649 Services tax– ST/MUM/DIV-III /CLG/103/06/MRA/ Services tax– ST/MUM/DIV-III /CLG/103/06/MRA/

1100/071100/07 Labour license –DYCL/CLA/R/Lic no.19/DESK-23Labour license –DYCL/CLA/R/Lic no.19/DESK-23 Vat – 27260522926VVat – 27260522926V CST – 27260522926CCST – 27260522926C Professional Tax No.:PT/R/1/29/26416Professional Tax No.:PT/R/1/29/26416

SITE AUDIT/ CUSTOMER FEED SITE AUDIT/ CUSTOMER FEED BACKBACK

Surprise Audits by Audit team - Audits Surprise Audits by Audit team - Audits followingfollowing

GroomingGrooming Day activitiesDay activities Machinery usageMachinery usage Material usageMaterial usage Record checkingRecord checking Feed backFeed back

BACKUP SYSTEMBACKUP SYSTEM

Man powerMan power MaterialMaterial MachineryMachinery Tools & EquipmentsTools & Equipments

Why KalpatarusWhy Kalpatarus ISO 9001-2008 Certified Company with reasonable ISO 9001-2008 Certified Company with reasonable

rates - Superior Quality . rates - Superior Quality . 24 X 7 Services. 24 X 7 Services. Mechanized House keeping ,Car Parking & toilet Mechanized House keeping ,Car Parking & toilet

cleaning services . cleaning services . Maximum utilization of Machinery & minimization of Maximum utilization of Machinery & minimization of

Labour Labour On site training for basic safety precaution as per site On site training for basic safety precaution as per site

requirement. requirement. No Liability of the Employer for the Staff Employed . No Liability of the Employer for the Staff Employed . Qualified Staff like Entomologist / Horticulturists on Qualified Staff like Entomologist / Horticulturists on

our roll. our roll. Special training from PCO University of USA.Special training from PCO University of USA.

All Statutory requirement complied . All Statutory requirement complied . International Standard Machinery - Equipments & International Standard Machinery - Equipments &

Material to be used for Services offered .Material to be used for Services offered . Monthly On site and Off site training by Sr. Monthly On site and Off site training by Sr.

Management Staff.Management Staff. Independent P F & ESIC., Labor License Holders Independent P F & ESIC., Labor License Holders Special Night Shift, Weekly / Monthly Cleaning for Special Night Shift, Weekly / Monthly Cleaning for

Hotels / Factory any Premises . Hotels / Factory any Premises . Staff Rotations if required or placement . Staff Rotations if required or placement . Member of ISSA,PLCAA, NPMA (USA), IPCA, & Member of ISSA,PLCAA, NPMA (USA), IPCA, &

State & Central Government Approved State & Central Government Approved Contractors .Contractors .

Can take up job at very short notice . Can take up job at very short notice . Staff supply as per Specific requirement of the Staff supply as per Specific requirement of the

Client. Client. Indian & Continental chef service available.Indian & Continental chef service available.

BRIEF DETAIL ABOUT PROJECT:THE ENTIRE PROJECT WILL BE UNDER GUIDANCE OF OUR

MANAGING DIRECTOR MR R.M.HEGDE WHO HAS EXPERINCE OF 26 YEARS IN THE FIELD

HAVE UNDERGONE TRAINING IN INDIA & USA.

MANAGING DIRECTOR WITH MANAGING DIRECTOR WITH DIRECTORDIRECTOR

WITH SUERPVISION OF OUR Sr.VICE PRESIDENT MR. HARISH THAKKAR (MBA) WHO HAVE AQUIRED VAST EXPERINCE IN INDIA - USA & UK FOR MANAGEMENT.

OUR TEAM INCLUDES VICE PRESIDENT OPERTAION MR. SHEKAR WHO IS AN ENGINEER, AND WILL BE INCHARGE FOR TECHNICAL SIDE.

FACILITY MANAGER: QUALIFIED & EXPERINCED PERSONNEL HAVING EXPERINCE IN INDIA & ABROAD

• FRONT DESK EXECUTIVE: PLEASING PERSONALITY WITH MINIMUM 2 YEARS EXPERINECE IN REPUTED ORGANIZATION. GRADUATE & WELL CONVERSANT IN ENGLISH - MARATHI & HINDI.

• BMS ENGINEER & SUPERVISOR: QUALIFIED & MINIMUM 2 YEARS EXPERINCE IN SIMILAR FIELD.

• ELECTRICIAN - A/C OPERATOR - PLUMBER - CARPENTER: LICENSED PERSONNELS - TRAINING FROM I.T.I.

•OFFICE BOY - MAIL ROM ATTENDANT - HOUSE KEEPING SUPERVISOR : MINIMUM HSC - MINIMU 2 YEARS EXPERINCE..

•HOUSE KEEPING BOY - CHAMBER MAID: MINIMUM HSC PASSED - CAN READ & WRITE ENGLISH.

•PANTRY BOY WITH CATERING BACK GROUND MINIMUM HSC PASSED - CAN READ & WRITE ENGLISH.

•GARDENER: 1-2 YEARS EXPERINCE IN SIMILAR FIELD WITH SUPERVISION OF QUALIFIED HORTICULTURIST.

• PEST CONTROL: 1-2 YEARS EXPERINCE IN SIMILAR FIELD WITH SUPERVISION OF QUALIFIED ENTOMOLOGIST.

We shall provide on site training for following points to our Facility Staff :-

SubjectPrecaution Prevention

Office Interiors Check all Electrical Fittings & Fixtures, Cables.

Inform Concerned Authority to rectification.

Office Automation , Equipments

Use, Proper Care of Equipment & Machinery While Cleaning.

Take Necessary Instruction Before Job.

Usage of Cleaning Agents Use Biodegradable Agents of Reputed firms only.

Specific Cleaning Agents for Specific Work.

Uses of Water No Wastage, Check for all Tap & Other Leakages

Training for proper usage & information to concerned Authority for Rectification

Fire Fighting Equipments Check all Indicators of fire Extinguishers.

Inform Concerned Authority for any defects.

Pest Breading in the Premises Observe for type of Pest breeding & their location (like Rat, Termites etc)

Arrange for Pest Control Treatment.

Incase Emergencies like Fire, Earth-Quack etc

Look Out for safe & Nearest Exit & help office staff for safe exist

Necessary Training is provided to all our staff for such emergencies.

Apart from above we also provide training in:-1)Proper usage of water in gardens & potted plants. Prevention of Mosquito breeding due to excess water stagnation. Look out for garden part & necessary application of insecticide.

2)Be vigilant all the time during duty hours for unidentified baggage, strangers entering premises etc.

Kalpataru’s

Hospitality & Facility Management Services Pvt. Ltd

C E R T I F I C A T E

This Certificate is awarded to Mr./Ms. _______________________________________________________________ for PUNCTUALITY/ GROOMING/ HARD WORK/ ETIQUETTES.

We congratulate him/ her.

Date: __/___/_____ Vice President Operations

OUR CHECK LIST AS PER ISO 9001-2008 STANDARDOUR CHECK LIST AS PER ISO 9001-2008 STANDARD

COMMUNICATIONCOMMUNICATION

ALL EXECUTIVES ARE EQUIPPED WITH CELL ALL EXECUTIVES ARE EQUIPPED WITH CELL PHONES FOR BETTER COMMUNICATION AND PHONES FOR BETTER COMMUNICATION AND EXECUTION OF THE WORK IN DEFINED WAY.EXECUTION OF THE WORK IN DEFINED WAY.

OUR CENTRALIZED OFFICE HAVE MORE OUR CENTRALIZED OFFICE HAVE MORE THAN 100 LAND LINE TELEPHONES FOR THAN 100 LAND LINE TELEPHONES FOR IMMIDIATE RESPONSE.IMMIDIATE RESPONSE.

998787000 CELL PHONES HAVE 24 X 7 998787000 CELL PHONES HAVE 24 X 7 COMMUNICATION.COMMUNICATION.

Thanking youThanking youKalpataru’sKalpataru’s

Our Contact details : Regd office: 01, “Nirma Plaza” Makhwana Road, Our Contact details : Regd office: 01, “Nirma Plaza” Makhwana Road, Marol Naka, Andheri [E], Mumbai-400059 {India}Marol Naka, Andheri [E], Mumbai-400059 {India}

Help Line No. [24 X 7] +91-9987870000 Help Line No. [24 X 7] +91-9987870000 Hello : +91 22 40574300 to 40574399 [100 lines], 28511234, 28514141, Hello : +91 22 40574300 to 40574399 [100 lines], 28511234, 28514141,

2856202028562020Telefax : +91 22 28591483Telefax : +91 22 28591483

HARISH THAKKAR HARISH THAKKAR VICE PRESIDENT. VICE PRESIDENT.

Cell No. +91 9833713390, 9987574303Cell No. +91 9833713390, 9987574303E-mail : kalpatha@gmail.com / sales@kalpatarus.comE-mail : kalpatha@gmail.com / sales@kalpatarus.com

Website : www.kalpatarus.comWebsite : www.kalpatarus.com