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    THECASKREPORT

    by Pete Brown

    Helping British pubs beat the recession

    2009-10

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    The CasK Report 2009-10 BRITAINS NATIONAL DRINK

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    The CasK Report 2009-10 BRITAINS NATIONAL DRINK

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    The Cask Report is the definitive analysis of the state of Britains caskbeer market, a reference document providing:

    - Recent market data, trends and developments.

    - Detailed analysis of the cask ale consumer and why they are more

    valuable to pubs than other drinkers.

    - Case studies of successful cask ale pubs demonstrating that Britains

    national drink is a key tool in beating the recession.

    The report is backed by all major bodies in the cask ale industry

    but written by an independent author, using independent third-party

    data to ensure complete rigour and objectivity.

    It gives publicans and pub companies everything they need

    to know about how to stock, serve, and make a profit fromBritains national drink.

    Whatsinaname?

    Caskale,Caskbee

    r,Realale,Hand-pu

    lledale

    Cask-conditioned

    beer

    Britainsnational

    drinkisaunique,

    traditional

    product.Whereas

    mostbeerispaste

    urisedand/or

    lteredorl

    ongershellie,r

    eal/caskale/beer

    is

    reshbeerwithliveyeastinthe

    cask.Itsundergo

    ing

    aslow,secondary

    ermentationthatkeepsitinpeak

    condition,ensurin

    gdepthofavour

    andanatural

    carbonation.

    Itsservedinacas

    kratherthanapr

    essurizedkeg,

    normallydispense

    dbygravityrom

    abeerengine

    (handpull)orstr

    aightromthecas

    kbehindthebar.

    TheCampaignor

    RealAle(CAMRA)n

    ameditrealalein

    the1970stodier

    entiateitrommas

    s-produced,poor

    qualitykegbeers

    .

    Theresnoonebod

    yrepresentingth

    ecaskindustry,an

    d

    noonetermorth

    ebeer.Thisreport

    usesdierent

    termsinterchang

    eably,refectingth

    ediversityand

    idiosyncrasyo

    theproduct.

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    The Headlines:Cask outperforming any other draught beer

    Cask Beer at a Glance

    - Cask ale creates a unique value chain

    in pubs that stock it well. It attracts

    more drinkers to a pub, who visit

    pubs more oten than other drinkers,

    with a higher spend per visit than

    other drinkers (p18).

    - Growth in cask beer volume and value

    in 2009 to date, ollowing slight decline

    in 2008 (p10).

    - Growth long-term in casks share

    o total beer (p11).

    - Growth in number o people drinkingcask ale. Doubling in number o emale

    drinkers year-on-year (p22).

    2007-08 2008-09

    Market volume 2.467m barrels 2.386m barrels

    Volume share o total beer 7.0% 7.6%

    Number o regular drinkers 7.4 million 7.9 million

    Number o occasional drinkers 640,000 654,000

    Total number o drinkers 8.1 million 8.5 million

    Number o breweries in Britain 589 660

    - In volume terms, cask ale is

    outperorming not just all other

    draught beers, but almost every other

    drink on the bar, including wine and

    most spirits (p6).

    - Cask beer is thereore helping pubs

    beat the recession. Theres strong

    evidence that cask beer pubs are

    ar less likely to close than pubs

    generally (p16).

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    The Economy

    Meltdown at the Local?

    2009 has been dominated by the news

    that 52 pubs are closing every week. The

    recession is having an obvious eect on

    peoples spending habits, with people

    going out ar less than they did. And the

    Chancellors aggressive duty escalator on

    beer - increasing tax on beer by 2% above

    the rate o ination or our consecutive

    years rom 2008 while other industries are

    bailed out by taxpayers money - makes

    brewing the only British industry to be

    punished during the recession rather thanbeing given government help. Added to

    this, the ever-increasing price dierential

    between on- and o-trade, increasing red

    tape or landlords and the threat o ever

    more draconian legislation have combined

    to ensure that whatever downturn the rest

    o the retail sector eels, pubs eel it harder.

    There are success stories. And there is a

    view that were simply seeing bad pubs

    close more quickly than they otherwise

    would. But no one can deny that trading

    conditions are tougher than theyve been

    or sixty years.

    Cask ale

    Bucking the trend

    Two years ago, we reported that cask

    ale wasnt in the terminal decline many

    believed it to be. Last year we showed it

    was outperorming other beer categories.

    This year we can go urther and say that

    cask ale is outperorming most drinks on

    the bar, including wine and vodka. In the

    o-trade, premium bottled ales, particularlybottle-conditioned beer - the closest thing

    to cask beer outside the pub - continues to

    show strong annual growth, despite being

    priced at a premium to heavily discounted

    lager brands. Year-on-year, cask ale is still

    showing slight decline. But in 2009 to date

    it is in net volume and value growth - much

    earlier than we have previously predicted.

    Bottled premium ale is the only o-trade

    beer category in growth, with a record

    number o brands available.

    The Year in Review

    The worst year for pubs in living memory?

    Maybe, but its not all doom and gloom.

    With 52 outlets a week closing and widespread media coverage of the

    death of the British pub, there are also strong indicators suggesting

    that the market for flavorful, lovingly crafted beer is more robust than

    it has been for years.

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    Beer Festivals and events

    Grassroots activity shows burgeoning

    consumer interest

    Augusts Great British Beer Festival saw

    records broken: on the frst day, CAMRA

    announced its membership had broken the

    100,000 barrier or the frst time. With an

    increase o almost 10% in the last twelve

    months, membership has doubled over

    the last decade. At the end o the week

    CAMRA announced that, ater a slight

    dip in attendance in 2008, 2009 had seen

    record attendance o 64,000, again up

    10% year on year. And its not just the bigestival in Earls Court thats seeing growth.

    In addition, there are now over 150 local

    and regional beer estivals around the UK,

    with an estimated total attendance o over

    hal a million. Many o these now sell out

    in advance, something that was rare a

    ew years ago. A growing number o pubs

    are organizing their own beer estivals

    and seeing a huge increase in turnover

    as a result. Cask beer is also increasingly

    eaturing in and selling well at music

    estivals, ood estivals and sporting events.

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    Cask Ale Week

    The pub industry celebrates Britains

    national drink

    Easter 2009 saw Cask Marque organise the

    frst national Cask Ale Week. Running rom

    6th to 12th April, it saw over 7000 pubs take

    part in a nationwide programme o activities

    to get people into pubs and to try cask ale,

    including a mass wave o brewery open

    days, a emALE day ocusing on women

    and cask ale, and an attempt to break the

    record or the worlds biggest toast. Pubs

    that took part saw not only a 27% increase

    in the amount o cask ale they sold versus

    non-participating pubs, but also growthin premium lager and stout. The event drove

    turnover, and premiumised the product

    mix on the bar. Cask Ale Week will run

    again rom 29th March to 5th April 2010.

    Breweries

    Structure o cask ale market turns

    broader trends on their head

    The our major multinationals that dominate

    the British beer market continue to disinvest

    in their ale brands, retrenching to the

    regions they came rom decades ago, and

    almost becoming local brands once more.

    But large regional breweries are investing

    heavily and thriving as a result, and small

    crat brewers are springing up in ever

    larger numbers. There are, inevitably, some

    brewers alling casualty to the recession.

    But 71 new breweries have opened in

    the UK in the last year, bringing the total

    number o British breweries to 660 - the

    highest since the 1940s.

    The Media

    Mixed messages but a denite growth

    in interest

    Ater 19 years in which there was no

    coverage o British beer on TV, late 2008

    and early 2009 saw not one but two national

    TV series about beer - Oz and James

    Drink to Britain and Neil Morrisseys Risky

    Business - plus a major regional series,

    Yorkshires Perect Pint. Neil Morrisseysventure with partner Richard Fox has seen

    the pair create a new beer brand specifcally

    designed to broaden the appeal o cask

    ale. Oz Clarke and James May covered

    more than real ale, but gave exposure to

    many regional and local breweries as well

    as educating an audience o millions on the

    ingredients and processes behind natural,

    quality beer. More generally speaking,

    while the news media loves a negative

    story about the drinks industry, they are

    also increasingly interested in good news:

    the launch o the Good Beer Guide 2010

    in September garnered an unprecedented

    amount o positive coverage across TV,

    radio and press. Theres a renewed broader

    interest in cask beer - and its proving it can

    attract new drinkers.

    The Year in Reviewcontinued

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    The Market for Cask Beer

    While it has been a strong performer relative to other beer for the

    last few years, no one expected cask ale to return to growth in 2009 -

    especially in the grip of the worst recession for generations.

    But if current trends continue, 2009 will be the year cask ale returned

    to positive volume and value growth.

    Cask ale: the UKs best-perorming

    draught beer

    - Cask ale is increasing its share not

    just o the total ale market, but total on-

    trade beer - up rom 12% in 2007

    to 13.5% in 2008.(1)

    - 2008 may have been a bad year or beer

    - on-trade volumes were down 8.7% -

    but over the same period, cask ale

    declined by only 3.3%.(2)

    - In 2009 so ar, the decline in on-trade

    beer volumes appears to be stabilizing.(The second quarter o 2009 saw a

    decline o 4.5%, compared with a 6.3%

    decline in the frst quarter).(3) But between

    January and June 2009 cask ale volume

    grew by 1%, with growth in our out o the

    six months.

    - This means cask ale is outperorming

    almost every other drink on the bar. In the

    year to May 2009, premium lager in the

    on-trade declined by 15%, standard lager

    by 8%. Wine in the on trade ell by 9%,

    spirits by 8%.(4)

    - Cask ale is increasingly recognised as

    the star perormer in a difcult on-trade

    market. When asked i any one drinks

    category is perorming better than the

    rest, 42% o tenant publicans answered

    cask beer. Standard lager was a distant

    second with 13%.(5)

    - Unsurprisingly, distribution o cask ale in

    UK pubs is increasing, with over 3,000

    new pubs stocking cask in the twelve

    months to June 2009.(6)

    - Most decline is coming rom large

    multinational breweries as they retrench

    and ocus on core lager business.

    When the growth o regional, local and

    independent breweries overtakes the

    decline o the multinationals, cask ale will

    return to long-term sustained growth.

    (1) Nielsen Cask Ale Report(2) Source: BBPA Annual Barrelage Survey, adjusted toinclude estimate o microbrewery volumes.

    (3) Source: BBPA beer barometer.(4) Nielsen Drinks Market Strategic Overview - on-trade(5) CGA Research in the Morning Advertiser, July 2009(6) CGA Strategy

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    Volume: much better than it could

    have been

    The 3.3% decline in total cask ale volume

    is a slight deterioration on the 2007 fgure.

    But in the context o a terrible year or beer,

    it could have been much worse. With the

    punitive beer duty escalator, record pub

    closures, record price dierences between

    on- and o-trade and people reining in their

    spending due to recession, cask beer has

    proved more resilient than any other beer.

    Only cider is outperorming it on the bar.

    Cask ale is thereore increasing its shareo total beer (ie stout, lager, cask beer, keg

    and smoothow beer). It now represents:

    - 34.5% o all ale in the on-trade

    - 13.5% o UK all draught on-trade beer

    (versus 12% in 2007, 11% in 2006)

    - 7.6% o total UK beer (versus 7.0%

    in 2007)

    In Enterprise Inns, cask ale now accounts

    or 51% o all ale, with keg at 49%. We will

    soon see this played out across the rest o

    the British on-trade.

    Value outpaces volume

    Cask ale showed a small value decline

    o 2% overall - smaller than the volume

    decline, because premium ales are doing

    particularly well.

    Cask ale thereore increased its value share

    o total ale rom 30.4% in March 2008

    to 31.5% in March 2009. Neilsen estimates

    that the cask ale market now has a retail

    value o 1.7 billion.

    The small decline in value was almost

    entirely due to the shrinking o themultinational brewers brands, who saw

    an 11% drop in the year to March 2009,

    whereas value o regional, local and

    independent brewers remained at. Once

    we are able to add in the adjustment rom

    Customs and Excise fgures (see ootnote

    below) it seems certain that, like last year,

    this fgure will actually show small growth.

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    The Market for Cask Beer continued

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    Winners and losersMost o the small overall decline has, once

    more, come rom the our multinational

    brewers who dominate the British lager

    market - their volumes are down 10%

    in the year to March 2009 as they continue

    to ocus on building national and

    international lager brands, and their ales

    revert to areas o regional strength.

    As these big brands diminish, two thingsare happening:

    - The next tier o brands - large regionals

    such as Adnams Bitter, Bombardier,

    Greene King IPA, London Pride, Marstons

    Pedigree and Deuchars IPA - grow to fll

    the void. Many o these brands are seeing

    strong year-on-year growth.

    - Giants are replaced by minnows - thenumber o small breweries continues to

    grow strongly each year, with 71 new

    breweries opening in the last year

    alone. On average, members

    o the Society o Independent

    Brewers (SIBA) are reporting

    10.7% annual growth.

    Regional, local and independent brewersnow account or 78% o cask ale volume

    and 81% o value.

    This success means that regional, local

    and independent brewers continue to grow

    their share o total ale, now accounting or

    over hal the market - a great achievement

    considering how big some mainstream

    smoothow brands still remain.

    Looking at the social trends driving trial and

    adoption o cask ale among more people,

    regional and local cask ale brewers have the

    potential to do more than mop up volume

    rom the shrinking giants. When the rate

    o their growth passes the rate o decline

    o the multinationals, the market will return

    to steady long-term growth.

    13

    Sep07Mar08

    Sep08Mar09

    49.6

    50.4

    50.1

    49.9

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    Multinat

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    Valueshareo

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    Regional/

    Local/

    independent

    brewers

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    RegionalityCask ale is a very regional product - local

    origins and identity orm a strong part

    o its appeal. This does mean that cask

    perormance varies markedly by region.

    Cask ale has a much stronger perormance

    in the south-east o England. In some

    regions it is underperorming, and actually

    losing share. But strong growth in London

    - and in Scotland which, or a small basea ew years ago is seeing very strong,

    sustained volume and value growth in cask

    ale - mean net share growth overall.

    Distribution

    - Cask ale distribution in UK on-licensed

    premises increased rom 48% in June

    2008 to 51% in June 2009.

    - Based on an estimated market o 105,000on-licensed premises, this means a net

    increase o approximately 3000 pubs

    stocking cask ale - in a market where

    approximately 2500 pubs have closed in

    the last year.

    - This reects signifcant investment

    in cask ale rom managed houses,

    such as M&B and Tattershall Castle,

    who have reinvested across their

    estates, and sustained new investmentin cask ale rom groups such as

    Wetherspoons, Marstons Inns and

    Taverns, and Greene King.

    A brie word about the o-trade

    Cask ale is a unique product in that it is

    only available in pubs - or other venues that

    have the acilities to keep casks o living,

    breathing beer in good condition.

    But most leading cask ale brands havepremium bottled variants - theyre

    dierent beers in that they are not cask or

    bottle conditioned, but they share some

    characteristics and are recognisable to

    drinkers as the same brands.

    Premium bottled ales have been

    sustained in growth or almost ten years,

    and 2008 was no exception - volumes

    increased by 5%.

    Within premium bottled beers, the closest

    thing to cask ale is bottle-conditioned ale,

    where yeast is added to the bottle or

    a secondary ermentation. Bottle-

    conditioned beers are growing strongly,

    driven in part by CAMRAs campaign

    promoting them as real ale in a bottle.

    This success is particularly noteworthy

    because whereas real ale is priced cheaper

    than lager in pubs, in the o-trade it is

    signifcantly more expensive because it is

    price-promoted nowhere near as heavily as

    lager is - and yet its growing, while lager is

    in decline.

    O-trade premium bottled ale perormance

    demonstrates that ale drinkers are preparedto pay a premium or beers with quality,

    avour depth and integrity - something the

    on-trade should perhaps take on board.

    A word about the fgures: BBPA and Nielsen fgures,used throughout this report, underestimate the volumecontribution o small crat brewers. BBPA and Nielsencompensate or this by adding in additional volume

    estimated rom Customs and Excise receipts. However,these fgures are only available once a year. The wholeyear fgure or 2008 is thereore the most accurate fgure.Weve used some data or 2009 so ar, but these fguresunderestimate cask ales perormance. Because we areusing dierent sources, time periods o data sometimes vary.

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    15

    M&Bs businessisbuiltaroundm

    anaged

    houses,otenorganized inbrand

    edchains.

    In 2009,twoprominentchainsTo

    byCarvery

    andCrownCarvery,bothtraditio

    nalpub

    conceptspopularortheirSund

    aylunch

    menussawanear-universalrol

    loutocask

    ale. Handpumpswerereintroduce

    dto 131out

    o133Tobypubs,and 106outo109Crownpubs.

    100%rolloutwillbecompleted

    bytheendo

    theyearaternecessaryupgrad

    eshavebeen

    fnishedcaskbeerhasnotbeen

    introduced

    wherethepubdidnthavetherig

    htacilities

    to guaranteeconsistentquality

    ,but

    thegroupis investinginthenec

    essary

    improvementstobringeverysing

    leoutletup

    toscratch.

    AllmanagershavebeenonaBIIt

    raining

    programme,andM&BsBeerQual

    ityManager,

    RachelBoyd,saysthataminimum

    oone

    personperpubwillbetrainedto

    ABCQ

    standardbytheendotheyear.

    Already,

    manypubsareCaskMarqueaccre

    dited. The

    aimistohave120Tobypubsand80

    Crownpubs

    accreditedbytheendoOctober

    ,withthe

    ultimateaimo gaining100%accr

    editation

    throughouttheestate.Wehada

    bigpushon

    training inconjunctionwiththe

    suppliers

    whowere supportiveinnotjustt

    hetraining,

    butinstallationsand

    marketing,saysBoyd.

    Fromthemanagerspointoviewtheyenjoy

    beingincontrolotheproducta

    sitneeds

    specialattentionandthisgives

    themgreat

    pride. The eedbackIhavereceiv

    edhasbeen

    extremelypositive.

    Mostpubshaveanationallyreco

    gnised

    brandandalocalhero,withath

    irdpump

    readytobeusedasbusinessbuil

    dsand

    businessis building. DavidMcCon

    nell,

    managerotheTobyCarvery,Edin

    burghWest,

    saysOurreputationisspreadin

    gandmany

    customerscomeintothebarkno

    wingthatwe

    serveagreatqualitypinttimea

    tertime.

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    16

    Cask Beer and Profitable Pubs

    Its great for brewers that cask ale is performing well. But what does

    it mean for the publican? With a lower retail price and margin than

    other beers, and extra care and attention required to keep it well, while

    consumers may want to drink it, whats the benefit in selling it? New

    data reveals that cask ale drives profitability and therefore helps keep

    pubs open.

    The cask beer value chain

    - Cask ale brings more drinkers into

    the pub.

    - Cask ale drinkers visit pubs more oten.

    - Cask ale drinkers have a higher average

    spend per pub visit.

    - This increase in income isnt just in ale,

    but in other drinks and in ood - cask ale

    drives higher turnover overall.

    - Cask ale pubs have thereore closedat a much slower rate than other pubs.

    Cask beer keeps pubs open

    The UK is currently witnessing record pub

    closures - as many as 52 every week. In the

    past year Britain has lost 5% o its pubs.

    But within the pub market, there are still

    those that are thriving. Anecdotally, weve

    seen that pubs with a good range o well-

    kept cask ales seem to be perorming

    relatively well. Its not possible to obtain

    comprehensive fgures that show the

    rate o closure o cask ale pubs versus the

    rate or those that dont. But we can look

    at correlations.

    Holding Cask Marque accreditation

    is one way o looking at good quality cask

    ale pubs. And it appears that such pubs

    are closing at around hal the rate o pubs

    on average:

    Cask ale pubs closing at a much slower

    rate than other pubs

    Total Pub

    Universe

    Cask Marque

    Pubs

    0

    0.5

    1

    1.5

    2

    2.5

    3

    3.5

    4

    4.5

    5

    % closuresin last 12months

    Source:

    Cask Marque/

    CGA Strategy

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    So why are cask ale pubs perormingbetter?

    At frst glance it may seem counter-intuitive:

    i you sell a greater proportion o your beer

    at a lower margin how can you possibly

    make more money?

    The dynamic o more drinkers, visiting more

    oten, and spending more money when they

    do, creates a cask beer value chain.

    1. Cask beer brings more drinkers into

    the pub

    Why? How? There are two key reasons:

    Cask ale stockists are seen as better

    quality pubs

    Cask ale requires more care and attention

    than other beers. A publican who makes

    the eort to keep cask ale well oten makesthat extra eort across the board. There

    is a broad correlation between good cask

    ale and good ood, hygiene, etc. Drinkers

    recognize this - the presence o cask ale on

    the bar is oten a quick signifer that the pub

    is a better pub generally, and is thereore

    more likely to attract their custom.

    Cask ale drinkers decide pub choice

    in groupsCask ale drinkers are generally regarded by

    their peers as knowing their beer and pubs.

    They also know their drink is only available

    in certain outlets, whereas their riends

    drinking lager, wine, cider or spirits know

    that most pubs will have an acceptable

    selection. In mixed groups o drinkers,

    thereore, the cask drinker is deerred to in

    pub choice. Cask ale pubs sell more drinksacross the board - not just more cask ale.

    2. Cask beer drinkers visit pubsmore oten

    Cask ale is only available in pubs

    Research shows that cutting down on visits

    to the pub is the second most common

    behavioural change in response to the

    recession. (32% say they are going to the

    pub less because o the recession: only

    buying ewer clothes scores higher with

    40%).(7) The experience o drinking wineat home is exactly the same as that in a

    pub or bar - a bottle is opened and poured

    into a wine glass. Beer is dierent - with

    any beer, drinking rom a bottle or can is

    less satisying than having a pint drawn on

    draught. And cask ale is unique - it simply

    isnt available outside pubs. Cask ale

    drinkers have to go to the pub i they want

    to drink cask beer.

    Cask ale drinkers are more afuent

    The section on the cask beer drinker (p22)

    shows in detail that cask drinkers are

    more auent than other drinkers, and less

    anxious about the state o their fnances.

    In this recession, they are thereore less

    likely to eel the need to economise

    as described above.

    So cask ale drinkers visit pubs more oten

    than non-drinkers - 40% o people who

    have tried real ale go to the pub once

    a week or more, versus only 23% o people

    who have not tried real ale.

    (7) Social Issues Research Centre: RecessionGeneration, July 2009

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    18

    Caskaledrinkersvisitpub

    smoreoften

    Havetried

    caskale

    havenever

    triedcaskale0102030405060708090100 Lessthan

    onceaweek

    Onceamonth

    2-3timesa

    month

    Onceaweek

    ormore

    Source:

    CAMRA/CAPI

    Omnibus2009

    95%

    24%

    10%33%

    85%

    15%

    13%

    23%

    20%

    40%

    3. Cask beer drinkers have a

    higher average spend perpub visit

    As already discussed, cask ale drinkers

    are more auent than other drinkers.

    This means they are more likely to spend

    more - we can prove this by showing that

    cask ale drinkers are more likely to

    buy ood in pubs than other drinkers.

    Cask ale is thereore a clear driver oootall - and proftability.

    More drinkers in the pub, visiting the

    pub more oten, mean higher total

    beer turnover.

    This, plus higher spend on ood etc,

    means higher overall turnover.

    TheBlacksmithsArms,StAlbansStAlbansishometoCAMRAHQ,andthereorehasapopulationconsistingothemostdiscerningaledrinkers.Fiteenyearsagot

    heBlacksmithsArmswasagoodalehouse,butasuccessionobrandedconcepts,poorlyexecuted,letitwithnoaleandapoorreputationasapuboverall.CurrentownersTownandCitygavenewlandlordMarkFrazeralmostareereinintermsowhathewantedtodoandateronlyourmonthsincharge,apolicyoocusingoncaskaleisreapinghugerewards.

    Markinstalledfvehandpumps,oeringachangingmixoestablishedandeclecticrealales.Casknowaccountsor30%otheproductmixandthatcontinuestorise.Beerestivalsinamarqueeinthegardenalsoprovidesomethingnewandspecial,drawingmorepeoplein.

    Alemighthavealowerpricepointthanlager,saysMark,butitproftsusbecauseothevolume.Werebusyeverydayotheweeknow.Thealedrinkermightcomeinwithhiswie,andshemightbedrinkingsomethingelsebutitsallextrabusinessweotherwisewouldnthave.

    Percentageeatingmealsinpubsonce

    amonthormore

    Daytime Evening0

    10

    20

    30

    40

    50

    60

    70

    80

    90100

    Caskdrinkers

    Noncask

    beerdrinkers

    Source:

    TGI

    Jan-Dec2008

    47%

    70%

    43%

    60%

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    19

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    The CasK Report 2009-10 BRITAINS NATIONAL DRINK

    20

    Cask Beer and Tourism

    Foreign visitors to the UK love British pubs and British beer.

    As Britains national drink, cask ale has iconic status. Any pub in

    a tourist area is simply missing a profit opportunity by not selling it.

    - 13 million oreign tourists - 40% o

    all visitors - visit a pub on their stay

    in the UK.

    - 55% o prospective tourists say visiting a

    pub is something theyd like to do while in

    the UK.

    - And with more Britons holidaying at

    home in 2009, 70% o those considering

    a UK holiday say it is very likely they will

    visit a pub.

    The pub as the tourist hubIn May, VisitEngland launched Inn England

    - turning pubs into tourist inormation

    centres. The pub has always been a hub

    o social lie, and this is a brilliant evolution

    o its role.

    Within tourist pubs, cask ale plays a unique

    role. Its recognised as a quintessentially

    British icon, unique to the UK. Even British

    drinkers who drink lager at home are more

    likely to drink cask ale i they visit a country

    pub on holiday.

    Ale trails are popular throughout the

    country. Cask Marque guides promoting

    great real ale pubs throughout the UK,

    requently need to be restocked in tourist

    inormation centres. (These guides are

    available rom www.caskmarque.co.uk)

    Hotels see ale potential

    Hotels in tourist areas that dont stock cask

    ale are missing a major driver o tourist

    custom. Not all hotels have the regular

    throughput or cellar space to keep and

    serve cask ale well. But in cases like this

    bottle conditioned or other premium bottledales provide a neat solution.

    Weve shown already that drinkers are

    prepared to pay a premium or these

    beers where stocked - the Connaught, an

    exclusive hotel in Mayair, sells Schiehallion

    at 8 a bottle!

    Travelodge sponsors CAMRAs Champion

    Bottled Beer o Great Britain Award,

    announced each year at the Great British

    Beer Festival. This year, the hotel chain is

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    The CasK Report 2009-10 BRITAINS NATIONAL DRINK

    22

    The Cask Beer Consumer

    More people are drinking real ale - and theyre the kind of people any

    profitable pub needs to attract.

    More drinkers, with more to spend

    - Number o people who have ever tried

    cask ale has increased rom 35 to 50%.

    - This has resulted in 400,000 new cask ale

    drinkers in the last year.

    - The number o women drinking cask ale

    has doubled - to 1.3 million.

    - Cask beer drinkers are more auent than

    any other group o beer drinkers, less

    anxious about their fnances and have

    ewer big fnancial commitments. Theyrethereore happier to spend money than

    other beer drinkers.

    - Cask ale drinkers drink beer more oten

    than other beer drinkers.

    Growing interest

    Trial and sampling programmes, beer

    estivals, Cask Ale Week, the growth in

    availability and diversity o cask ale and

    increased media attention are all paying o:

    the number o people who have ever tried

    cask ale has increased rom 35% to 50%

    year-on-year. The number o women who

    have ever tried cask ale has doubled rom

    15% to 30%.

    Trial = conversion

    One in six o adults now drink no alcohol at

    all. The number o people who say they everdrink beer has allen rom 28 million to 27.8

    million in the last year alone.

    And yet, the number o people drinking cask

    ale has increased rom 8.1 to 8.5 million.

    This has been driven by a staggering

    increase in the number o women who

    say they now drink cask ale - more than

    doubling year on year: Cask ale drinkers

    thereore represent an increasing proportion

    o the market: 31% o beer drinkers

    now claim to drink cask ale, up rom 29%

    a year ago.

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    23

    Cask ale drinkers are afuent drinkers

    Everyone is eeling the pinch in the credit

    crunch. But 68% o cask ale drinkers are

    social grade ABC1, compared to 52% o

    non-cask beer drinkers and 55% o the

    population as a whole.

    On average they earn more - 46% earn

    more than the national average amilyincome o 30,000, compared to 33% o

    non-cask beer drinkers.

    But recession makes everyone more

    anxious - ewer than 10% are directly

    aected by unemployment etc, but most

    people become anxious and change their

    spending habits. Spending is determined by

    how happy people are with their income, as

    much as what level it actually is.

    74% o cask ale drinkers are comortable

    or coping on their current income, versus

    63% o non- cask ale beer drinkers.

    Cask ale drinkers are at a liestage where

    they have ewer outgoings - theyre less

    likely to have young amilies, and more

    likely to be independent. Again, this

    means they are more likely to have higher

    disposable income.

    More people are drinking cask ale

    Source:

    TGI Jan-Dec 2008

    Men Women0

    1,000

    2,000

    3,000

    4,000

    5,000

    6,390

    Numberofdr

    inkers(000s)

    631

    7,187

    1,353

    6,000

    7,000

    8,000 2007

    2008

    How do you eel about your currentlevel o income?

    Cask ale drinkers liestage means theyre more independent

    Source:

    TGI Jan-Dec 2008

    Source:

    TGI Jan-Dec 2008

    Comortable

    Fle

    dglings

    Flownthe

    nest

    Nest

    builders

    Pla

    yschool

    Parents

    Sec

    School

    Parents

    M

    id-Life-

    Independents

    Unconstrained

    couples

    Hotel

    parents

    Sen

    iorsole

    d

    ecision

    makers

    Empty

    nesters

    Coping Finding itdicult

    Findingit very

    dicult

    70

    0

    80

    20

    90

    40

    100

    60

    110

    80

    120

    100

    133

    85 1

    11

    67

    83 1

    10

    162

    151

    110

    80

    129

    123

    125

    116

    119

    104

    101 1

    10

    93

    67

    79

    1

    06

    88

    77

    94 102 1

    10 1

    12

    index vs population

    index vs population as a whole

    130

    120

    140

    140

    160

    180

    Cask ale drinkers

    No-cask beerdrinkers

    Cask ale drinkers Non cask beerdrinkers

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    25

    Whendoyoudrinkbeer?(inhome)

    Source:

    TGIJan-Dec2008

    Ho

    me:

    with

    ma

    inmea

    l

    Ho

    me:

    with

    frien

    d/fa

    mily

    Ho

    me:

    relax

    ing

    alone

    Ou

    t:mea

    l

    atfrien

    d/

    family

    s

    ho

    me

    Ou

    t:drin

    k

    atfrien

    d/

    family

    s

    ho

    me0

    1020

    30

    40

    50

    25

    55

    44 4

    5

    19

    46

    36

    31 3

    5

    60

    70

    Caskaledrinkers

    Noncaskbeerdrinkers

    39

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    The CasK Report 2009-10 BRITAINS NATIONAL DRINK

    26

    Focus: Cask Beer and Younger Drinkers

    An old mans drink? Younger, affluent drinkers are entering the

    cask beer market. But how can more of them be encouraged

    to follow suit?

    The cask ale liestage- 25-34 age group is increasingly the entry

    point to cask beer, with a growing number

    o drinkers in this age group.

    - Cask beer orms part o a liestyle

    change, as people begin to settle down

    and seek higher quality ood and drink.

    - Growing success at estivals and sporting

    events highlights growing popularity withyounger drinkers.

    Developing the taste

    Received wisdom in the beer market

    used to state that there was an automatic

    progression o drinking tastes determined

    by age: rom white to red wine, rom wine

    and beer to white spirits, then dark spirits,

    and rom cider to lager to ale as drinkersmove rom their late teens through to their

    late thirties and early orties.

    There is no longer any evidence o this

    graduation - the frst generation o lager

    drinkers are now nearing their dotage and

    still drinking lager. Cask ale is still recruiting

    drinkers - the number o people aged under

    35 who drink cask ale has increased rom

    1.6 to 1.7 million over the last year - but itdoesnt happen automatically.

    Brewers need to understand why someyoung people are starting to drink cask, and

    actively encourage more o them to do so.

    18-24s: the drinkers-in-waiting

    Over 17% o UK adults drink cask ale -

    but only 9% o 18-24 year olds do - even

    though 47% o them drink beer other than

    real ale. Universities have very ew real ale

    societies, and real ale has poor distribution

    on campus. Venues with loud music andvertical drinking are not ideally suited to

    real ale, which is a more mellow, laid back

    drinking occasion. There are o course

    exceptions - universities such as Shefeld

    and Lancaster boast signifcant real ale

    communities. But as a rule, these drinkers

    are hard to recruit.

    25-34s: the cask ale trialistsO the 1.7 million cask ale drinkers aged

    under 35, 67% are aged 25-34. The

    percentage o cask ale drinkers in each age

    group doubles rom 7% among 18-24s to

    14% or 25-34s.

    This is the age when careers become

    established, money becomes easier, and

    tastes become more sophisticated. Drinkers

    begin to move rom loud clubs and venuesto occasions that are more mellow and

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    27

    relaxed. They also become moreinterested in premium quality ood

    and drink, with a signifcant

    upsurge in interest in armers

    markets, organic ood, home

    cooking and so on.

    But positive though this is, still

    only 15% o 25-34s drink cask ale,

    compared with 47% drinking other

    styles o beer. Although this fgures isnow almost in line with the average o

    all age groups, theres clearly potential

    to recruit many more drinkers.

    Occasions or trial

    People are more open to trying

    new things when they are in new

    circumstances. City-dwelling

    drinkers who take weekend breaks inthe country are more likely to try the

    local ale in a country pub than they

    would at home. Holidays, sporting

    events and music estivals are

    special occasions when people are

    more likely to break their routine.

    Music estivals are selling

    increasing volumes o real ale.

    Glastonbury has real ale on all itsbars and one beer tent devoted

    entirely to it. Wales Green Man

    Festival in August 2009 had

    a real ale and cider bar that

    was the busiest bar on site. In

    sport, Marstons this summer

    introduced cask ale to cricket

    venues, with great success.

    Latitude

    TheLatitu

    deFestiva

    linHenha

    mPark,Su

    olk,has

    builtarep

    utationa

    saslightl

    ymoreupm

    arket

    estivalt

    hanGlast

    onbury,wi

    thacorea

    udience

    o25-44ye

    ar-oldsra

    therthan

    under25s

    .Hektor

    Roussupp

    liesreala

    lestothe

    beertent

    sonsite.

    In2008,theales

    soldoutb

    eoreany

    otherdri

    nk.

    Accordin

    gtoHektor,in20

    09,Wesol

    d33,192pi

    nts

    oale[to

    atotale

    stivalcrowdoa

    pproximat

    ely

    12,000],wh

    ichequat

    estoover

    4timesmorereal

    aleperpe

    rsonthan

    Glastonb

    ury.Thesu

    ccesso

    realalea

    tLatitude

    isdenit

    elyanind

    icatoro

    theyoung

    ercrowde

    mbracing

    drinkswit

    hsome

    favourin

    them!

    TheDevonshireCat,SheeldAsyoungpersonsvenuesgo,theDevCattakessome

    beating:notonlyisitintheheartoSheeldsuniversityquarter,itsactuallyonthegroundfooroastudenthousingblock.Soitcomesasasurprisetosomethatitisoneotheundisputedbeer

    shrinesinoneotheUKsmostale-riendlycities.Astunninglistooreignspecialitybeersandgenuinecontinentallagersisjoinedbytwelver

    eal

    alehandpumps-sixregularsandsixguests.Theregularsareamixolocalheroesandnationally

    recognisedbrandsromregionalbreweries,while

    guestsarerotatedoraconstantlychangingbut

    balancedrangeostylesandstrengths.Wedenitelyseelotsopeoplecomingintothepubandtryingsomethingdierentorthersttime,saysassistantmanagerHannahBovey.Themainstreamissaturatedandalotopeoplearelookingorsomethingthatsgenuinelydierent.

    Otenpeoplecometothebaranddontknowwhattheywant,andourstaaretrainedtoguidethem

    throughtheselection.Peoplewhohaventtried

    alebeoreotengooragoldenale,butthewhole

    rangesellswell.Sometimesitsaboutstudentscominginwiththeirparents,whoareestablishedale

    drinkers,butweseealotoexperimentationwith

    youngpeopleontheirownaswell.

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    The CasK Report 2009-10 BRITAINS NATIONAL DRINK

    28

    Focus: Cask Beer and Women

    Women are driving the growth in what has often been perceived as a

    very male market. There are specific barriers that prevent more women

    from drinking beer in general - and cask ale is best beer style to bring

    them in.

    Women driving growth in cask drinkers

    - Number o women who claim to have

    ever tried cask ale has doubled.

    - Number o women who claim to drink

    cask ale nowadays has doubled.

    - Women now account or one in six o all

    cask beer drinkers.

    - Women embrace more complex avour

    and character - but have been put o by

    a negative, macho image which is now

    beginning to be overcome.

    Why do British women think they

    dont like beer

    Only 37% o women ever drink beer,

    compared to 77% o men. Women - 50%

    o the population - account or only 13% o

    beer consumed. This compares to 25% in

    the US, and 44% in Spain.

    So why dont British women like beer?

    Research rom the BitterSweet partnership

    a new group aiming to encourage women

    to drink more beer - shows that women are

    put o beer by a number o actors:

    - Image - beer is seen as masculine and

    chavvy compared to wine.

    - Weight - women mistakenly believe beer

    to be higher in calories than wine,

    an equivalent sot drink or a large gin

    and tonic.

    - Taste - women believe they wont like

    it i they try it.

    - Presentation - many women dont like the

    idea o drinking rom pints.

    Overcoming the obstacles

    - Image - Cask ale has none o the

    macho, laddish, ootball-oriented image

    characteristics o lager. Potentially, it

    could be more acceptable to women.

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    29

    - Weight - cask ale has ewer calories,

    measure or measure, than wine, sot

    drinks or spirits with mixers. It is also

    less bloating than lager, because it has

    no added gas.

    - Taste - women are not araid o strong,

    complex avours - ater all, thats what

    they fnd in wine. They simply need to be

    encouraged to try cask ale and fnd the

    style they preer. The last year has seen a

    great increase in sampling activity aimed

    at women, with many events taking place

    in Cask Ale Week on emALE day.The most requently heard comment at

    events like this is I dont like beer, but

    I love this.

    - Presentation - the use o branded

    glassware and hal and third-o-a-pint

    glasses has increased, oering more

    attractive presentation o cask beer.

    - Partnering beer with ood - cask

    beer is the perect partner or locally

    sourced ood - resh, natural, with a wide

    variety o tastes.

    The results o this activity have

    been remarkable:

    - 30% o women now claim to have tried

    cask ale - up rom 16% a year ago.

    - And the number o women who now

    claim to drink cask ale has doubled -

    rom 630,000 to 1.3 million.

    Ivealwaysdrunklagerorspirits,butearlierthisyearIwaspersuadedtotryRudgateRubyMild.Ienjoyedthetasteoadarkerbeerbecauseitseemedsweeterandullert

    hanlager.Iwasaraidtotrycaskbeerbeore

    becauseIwasntsurewhatthefavourwouldbelike.

    SueRowley,37

    Ialwaysassumed[ca

    skbeer]wasabit

    fatcomparedtobee

    rslikelager-and

    Ineverwentintore

    alalepubs.NowI

    lovestouts,porters

    andmildsbecause

    theyhaveadeeper,ullerf

    avour.I

    thinkalotowomen

    dontdrinkreal

    alebecauseoperce

    ption-itsabit

    unladyliketobesee

    nwithapintglass.

    Ialsoneverthought

    ocaskbeerasa

    drinkochoice.Ith

    erehadbeenmore

    emaleriendlypre

    ss,andmorehigh

    prolewomendrank

    it,Iwouldhave

    drunkit.

    JoannaFrith,36

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    The CasK Report 2009-10 BRITAINS NATIONAL DRINK

    30

    Meet the brewers

    Cask ales unique strength is in the diversity of brewers who make

    it, and the flavours and styles they create. Regional, local and

    independent brewers each bring something different to the bar. Heres

    a guide to how the market breaks down.

    - The structure o the market continues toevolves as multinationals retreat to areas

    o regional strength in their ale brands

    and regionals, independents and locals

    take over.

    - Larger regionals provide broad investment

    and support in the category and

    are making cask beer the ocus o the

    ale category.

    - Smaller independent and local brewers

    are growing in number and provide variety

    and dierence.

    - There is a long-term shit rom keg ale to

    cask beer.

    The shrinking giants

    The old national brands such as JohnSmiths, Bass and Tetleys - all now owned

    by multinational corporations ocusing

    on mainstream lager brands - are in a

    phase o managed decline. They receive

    dwindling marketing support and survive on

    historical reputation, name recognition and

    large distribution deals, although they still

    have strong ollowings in the regions they

    originated in.

    Regional brewers - lling the voidThe decline o the old giants leaves a big

    gap that larger regional brewers such as

    Adnams, Caledonian, Fullers, Greene King,

    Marstons and Wells and Youngs are flling.

    These are all brewers whose main ocus is

    cask beer all are committed to investing in

    and maintaining cask beer quality.

    Building a premium image

    Regional brewers provide investmentin cask beer in terms o marketing and

    promotion, which raises the image o cask

    beer as a whole:

    - In 2008, 2.6 million was spent on

    advertising ale. 90% o this spend was

    on cask ale.

    - This is increasingly driven by the activitieso the larger regionals - Fullers and Greene

    King now heavily outspend John Smiths.

    Other national brands such as Tetleys,

    Boddingtons and Bass have no recorded

    advertising spend or several years.

    - Ad spend in 2009 to date already exceeds

    3 million - a strong increase in support in

    the midst o a deep recession. Again this is

    primarily driven by continued spend romGreene King and Fullers, as well as the

    high profle relaunch o Courage Best rom

    new owners Wells and Youngs.

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    31

    - Sponsorship is also a major marketinggrowth area or cask ale brewers, but

    sadly we were unable to obtain reliable

    spend fgures or this. Greene King IPA

    gives heavy support to English Rugby, and

    Fullers supports gol. In 2009, Marstons

    sold an additional one million pints on the

    back o its sponsorship o the England

    team over their triumphant Ashes series,

    oering ans the chance to win tickets, co-

    creating a limited edition cricket-themedjar o Marmite made with Marstons

    Pedigree, and encouraging good-natured

    banter between ans with satirical ads.

    Adnams has increased its involvement

    with Ipswich Town and Newmarket Races,

    and is increasingly visible at grassroots

    events such as County Shows and Food

    and Drink estivals. This has in part

    contributed to a signifcant businessturnaround, with a 6% decline at the end

    o 2008 becoming 2% growth by June

    2009, with growth coming almost entirely

    rom the ree trade.

    The combined eect o all this activity is

    that the cask beer handpull increasingly

    symbolizes the whole ale category. While

    smoothow beers still account or more than

    hal o total ale volume, they are increasinglyinvisible. Cask beer is creating a new, resh,

    premium image or ale in general.

    This image appeals to more auent drinkers,

    and helps increasingly to relegate the

    ale drinkers old-man-in-a-at-cap image

    to the past.

    Support on the ground

    The larger regional brewers also providetraining schemes helping people keep and

    serve cask beer in perect condition. Most

    large regional brewers give cellar training

    throughout their estates, both in the breweryand in pub. Cask Marque has centres o

    excellence throughout the country where

    they train many o the major pub retailers

    as well as individual licensees to gain the

    BII award in Cellar Management. Apart rom

    training, its oten the regional brewers who

    invest in the equipment needed to serve

    cask ale, and branded glassware and point

    o sale material to enhance its presentation.

    Ale Advertising Spend 2008

    Fullers 24% Shepherd Neame 3%

    Wells & Young 9% Moorhouses 2%

    John Smiths 8% St Austell 1%

    Theakstons 6% Careys 1%

    Belhaven 6% Smithwicks 1%

    Adnams 4% Other 2%

    Martons 4% Greene King 29%

    Source:

    Nielsen Ad Dynamix/

    Manning Gottlieb

    Media

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    The CasK Report 2009-10 BRITAINS NATIONAL DRINK

    32

    Local and smaller independents - the

    new wave

    O almost 700 breweries now operating

    in the UK, 450 are members o SIBA, the

    Society o Independent Brewers, ormed in

    1980 to represent the interests o smaller

    independent brewers and to help them get

    wider distribution or their beers.

    O SIBA members:

    - 87% brew less than 5000 hectolitres a

    year, and are thereore classed as small or

    microbreweries.

    - 61% have been ounded since the turn o

    the millennium.

    Thats an enormous momentum in terms

    o new breweries. Its been uelled by

    progressive beer duty (PBD), a measure that

    allows smaller breweries to claim back tax

    paid to Customs and Excise.

    Some small brewers have been criticized or

    entering the industry just to take advantage

    o this tax break - and its true that not every

    microbrewer creates good beer. But many o

    these new breweries are serious businesses.

    Four out o fve small brewers claim the

    savings rom PBD go straight back into

    building the business. In 2009:

    - 81% are spending PBD money on new

    equipment.

    - 82% are spending it on marketing.

    - 75% are spending to increase

    brewing capacity.

    SIBA members also advertise locally, help

    improve the presentation o beers at point o

    sale and support CAMRA beer estivals etc,

    but do not have the same national ocus as

    the larger regional brewers.

    SIBA demonstrates its commitment to

    encouraging its members to build long-term,

    viable businesses by not only holding awards

    or the best beer rom its membership, but

    also the Small Business Awards that reward

    marketing and promotional initiatives.

    Meet the brewers continued

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    33

    Richness in variety

    Cask beers strength is the variety o styles

    and avours within it. The British crat beer

    market is thriving thanks to the interplay

    between established breweries keeping vital

    traditions alive, providing long term stability

    and expertise, and young start-ups seeking

    to create something new, sometimes even

    pushing the boundaries o what beer can be.

    O course the lines between categories

    become blurred - some microbreweries are

    growing to become regional players, while

    at the same time, inspired by their new

    competition, regionals are creating new

    beers, pushing into new styles, and investing

    in grassroots marketing activity as well as

    broader advertising and sponsorship.

    In truth there are many dierent styles

    and sizes o brewer and this section

    is an oversimplifcation. Weve marked

    out a continuum on which many dierent

    types o brewery sit.

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    34

    Stocking and serving the perfect cask beer range

    Cask ale takes a little more effort to keep well than other beers, but the

    results are worth it. Heres everything you need to know in order to

    serve great cask beer.

    Getting it right- I you dont have the acilities or the

    throughput to serve well-kept cask ale,

    dont stock it!

    - Stock the right number o beers or

    your size.

    - Stock the right mix o brands and styles.

    - Make the most o attractive new onts,stylish glassware and point o sale

    promotional material.

    - Eort invested in keeping and serving cask

    ale more than pays or itsel in terms o

    better quality beer, meaning less wasted

    beer, a better reputation, and ultimately

    more custom.

    Perecting the optimal mix o cask ales

    Not every pub is suitable or cask ale. I

    you have inadequate cellar acilities, low

    throughput, or simply dont attract the

    right customer base, its essential to think

    twice beore rushing into the market.

    Serving badly kept cask ale can only

    damage both the publicans and the brewers

    reputation, turning consumers o both the

    pub and the category.

    I youre confdent that cask ale can beneftyour pub, theres a stunning variety o

    breweries and beer styles to choose rom.

    Thats part o the appeal - but it can also be

    bewildering i youre stocking cask or the

    frst time. Its important to start small with

    tried and trusted brands, beore becoming

    more adventurous.

    Tried and trusted brands

    - Have broader recognition and areincreasingly seem as mainstream beers.

    - Thereore oer reassurance to drinkers who

    are new to the category, unamiliar with the

    product and/or are accustomed to using

    advertising to help them make a choice.

    - Larger regional breweries, who produce

    most brands wed describe as tried andtrusted, also have the inrastructure to

    help with installation and maintenance o

    equipment. Most oer cellar and technical

    support and run training schemes on how

    to keep and serve cask ale.

    - In an area where a local microbrewery or

    smaller regional, amily or independent

    brewery has a particular ame, their brands

    may be tried and trusted in that localitytoo. For example, drinkers in Bristol may

    perceive Butcombe as a big, established,

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    35

    sae brand, while drinkers in the North East

    who are just as knowledgeable about beer

    may see it as an unusual choice. Its vital to

    know the local market.

    Local and microbrewery brands

    - Oer variety and diversity o beers.

    Being smaller, they can experiment more

    and oer a more eclectic mix o beers.

    (Although regional brewers increasingly

    do this with seasonal and limited edition

    beers too).

    - Thereore attract experienced ale drinkerswho tend to always be on the lookout

    or something dierent. These are the

    highest spenders in the category and will

    routinely look or the guest ale. Theyre an

    attractive audience, but they avour pubs

    that have an established reputation or

    ale. A bad pint served in a pub known or

    the quality o its ale will be blamed on the

    brewer. A bad pint in an unamiliar ale pub

    will be blamed on the publican.

    - Compared to lager, all ale is seen is more

    artisanally produced, more local, more

    ethical. But within this, smaller, more local

    breweries are avoured by drinkers who

    want to support local businesses, cut

    down on ood/beer miles, or simply want to

    sample the variety o local produce in any

    given part o the country.

    So what should you stock?

    Research shows this depends on how much

    you sell, or think youll sell.

    The worst mistake a publican can make is to

    suddenly stock a wide range o ales when the

    demand hasnt yet been proven - no one alegets the throughput, so quality suers across

    the board, so no one buys the beers - an

    inescapable vicious circle.

    The ollowing table recommends the optimal

    number o handpulls based on the volumes

    o ale you serve. This should guarantee

    enough throughput to keep quality high.

    There are o course ale shrines that stock

    as many as ten hand pumps - but they only

    succeed in this when either the pub or the

    publican already has a amous reputation or

    great cask beer.

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    The CasK Report 2009-10 BRITAINS NATIONAL DRINK

    36

    Stocking and serving the perfect cask beer range continued

    So what types o beers should be on

    those pumps?

    A tried and trusted session ale. Between

    3.5 and 4.5%. A recognised brand in your

    locality, whether thats a widely recognised

    leading brand rom a big regional brewer,

    or a local hero with a big reputation in a

    specifcally defned area.

    A more premium, select beer. Higher ABV

    - 4.2% or above. Either a permanent brand

    or a rotating guest beer.

    A guest beer rom a small independentor microbrewer, on a rotating basis,

    session or premium.

    A seasonal beer, such as a golden or

    summer ale, or winter ale. Increasingly, this

    could be rom a microbrewer or a regional,

    but either way it will have an element o

    unamiliarity about it.

    Every pub is dierent and experimentation

    always yields results. But the lessons

    here - learned rom independent research

    conducted or both Marstons and Wells and

    Youngs - is to start sae and build variety as

    cask business grows.

    Promotion at point o saleAs in all walks o lie, presentation is

    everything. Cask drinkers may claim

    taste is more important. But serve beer

    badly in an old, scratched, warm glass with

    oam pouring down the sides, and drinkers

    will be disappointed.

    Cask beer producers know their drinkers are

    auent and discerning, and new drinkers

    raised on lager demand an attractive image

    as well as great taste. Cask brewers are

    thereore investing in ensuring their beers

    pass muster. Get it right, and it raises the

    image o the pub as a whole.

    Revitalising cask beer dispense

    The real ale handpull is distinctive and

    unique. To many drinkers, its a symbol o

    traditional crat and quality, with an unrivalledlineage on the bar going back 200 years. Its

    not going to disappear any time soon.

    Average sales o Cask Ales Per Week

    No. o

    hand

    pulls

    1

    2

    3

    4

    0-18

    gallons/

    week

    19-36

    gallons/

    week

    37-54

    gallons/

    week

    55

    gallons/

    or more

    week

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    37

    But to others, its old ashioned and dated.

    The beauty o cask beer is its diversity, and

    several brewers are introducing innovations

    in the traditional cask ale ont.

    Central to these is the idea o illuminated

    onts. Lager drinkers are accustomed to

    seeing chunky, brightly lit onts that can

    make a handpull and pumpclip seem

    recessive by comparison. For brands aiming

    to tempt lager drinkers into the ale category,

    competing in terms o visibility is essential.

    The new Black Sheep

    ont leaves the traditional

    handpull dispense

    system unchanged, but

    centres it in a chunkyLED illuminated ont that

    stands out on the bar,

    marrying tradition and

    modernity. Where its

    gone in, it has increased

    beer sales by around

    12-15%, and is now being rolled out beyond the

    companys local estate.

    The new Bombardier

    ont goes urther.

    Research conducted byWells & Youngs showed

    that the iconic handpull

    was indeed irreplaceable.

    So instead, its been

    ramed by a oot-high

    illuminated chrome

    surround which puts cask

    beer dispense on a par with bigger, brighter lager onts

    and is more appropriate than a traditional handpull in

    more modern, stylish bars. early trials show an average

    sales increase o 19% in test outlets. One manager o

    Yatess in Nottingham said, Im ully behind it. I you

    ask me i I want to keep it or get rid o it, Id fght to try

    to keep it!

    Greene King haslaunched a new Cask

    Revolution ont. Here,

    chrome design and

    illumination also eature,

    making the ont look

    more contemporary,

    but in addition the

    actual dispense o the

    beer is moved rom

    below to above the bar,

    adding a touch o theatre to the pour. Drinkers can

    choose between a northern-style pint with a creamythick head and a crisper, southern style. Seamus

    OKane, manager o Williams Wine and Ale House in

    Whitechapel, London, has seen burgeoning interest in

    cask beer since he had the ont installed, saying The

    pump really stands out on the bar and encourages

    people to enquire about the beer. Early results suggest

    a sales increases o between 5 and 50% across the

    700 quality pubs in which it has been installed, with

    many new drinkers particularly women being

    attracted to cask beer or the frst time.

    Surely the next twelve months will see many

    more cask beer brands making dramatic

    improvements to their presence on the bar.

    Whats the most important actor in infuencing a drinkers

    choice o brand ?

    Source:

    Box Marketing research or

    Wells & Youngs, May 2009

    Taste

    47.8

    34

    Be

    erquality

    22

    11

    Locally

    sourced

    10

    0.5

    Price

    6.7

    12.9

    Fro

    ma

    hand

    pull

    3.8

    0

    Strength

    1.9 4

    .8

    Cask ale drinkers

    Lager drinker

    Image/

    eye-

    catching

    font

    36.8

    7.2

    0

    10

    20

    30

    40

    50

    60

    70

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    The CasK Report 2009-10 BRITAINS NATIONAL DRINK

    38

    Stocking and serving the perfect cask beer range continued

    Glassware: making beer look beautiul

    Historically, among label-conscious drinkers

    bottles were seen as more stylish than

    draught products because with a label,

    people could see what you were drinking, that

    you had made a discerning choice, whereas

    pints were simply anonymous brown or

    blonde liquids.

    Many brewers are now investing in branded,

    bespoke glassware:

    - Making cask beer look more stylish and eel

    more special to order.

    - Glasses are oten shaped and styled

    to accentuate the colour and aroma

    o the beer.

    Great design in glassware is also challenging

    the dominance o the pint glass. Standard

    hal pints dont really appeal to either

    established or potential beer drinkers.

    Stemmed and shaped glassware can make

    a hal pint look attractive.

    Third o a pint measures are also gaining

    much wider distribution, encouraging trial o

    a wider selection o beers, particularly strong

    beers that are less suitable in pints.

    Elegantly designed smaller glasses are vital

    to overcoming the main obstacle preventing

    more women trying cask beer - an overtlymasculine image.

    Promotional ideas and initiatives

    Lager tends to rely on large advertising and

    promotional activities to create interest, but

    cask ales strength is its grassroots nature. It

    lends itsel to many promotional initiatives that

    are easy to implement on a small budget.

    - CAMRA Good Beer Guide - released every

    year with listed pubs chosen by local

    CAMRA branches.

    - Try beore you buy - samples given away

    ree WILL pay themselves back.

    - Chalk boards - advertising guest ales is justas eective as promoting specials rom the

    ood menu.

    - Ale estivals - creating your own estival

    is a proven driver o ootall and local

    media coverage.

    - Sta training - its a common rerain that

    sta dont stay long enough and are not

    paid enough to train. The ipside is that

    training in cask ale dispense can increase

    pride and job satisaction and increase

    tenure o talented sta.

    - Meet the brewer - many brewers are happy

    to spend evenings in a pub talking to

    consumers about their beers.

    - Cask Ale Week - participation in the frstyears event was proven to drive volumes

    and premiumise the overall beer product

    mix on the bar.

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    Pricing: why settle or a lower margin on apremium product?

    Cask beer is a premium, crated product,

    drunk by auent, upmarket drinkers.

    Historically this hasnt always been the case,

    so cask ale tends to have a lower price than

    lager - even than keg ale.

    Cask beers lower margin versus other beers

    is oten cited by publicans as the main reasonnot to stock it. But this doesnt have to be the

    case. Cask ale drinkers want value or money

    like anyone else, but:

    - 62% o cask ale drinkers agree with the

    statement Its worth paying extra or good

    quality beer

    - Only 42% o non-cask ale beer drinkers

    agree with the same statement.(8)

    Most brewers frmly believe that cask could

    support a higher price relative to other beers

    than it currently has - inviting publicans to

    create more proft.

    Product care: Top tips on keeping and

    serving great cask ale

    Ordering

    Order the correct size o cask that will allowyou to sell it in three days ater beng placed

    on sale. Any longer than this, and the beer

    will start to lose its condition and suer

    compromised quality.

    Cellar temperature

    Whoever said cask beer should be kept at

    room temperature did so when the average

    room was much cooler than in todays age o

    universal central heating. Cask ale should bekept consistently at an ideal cellar temperature

    o 11-13 degrees Celsius.

    StillagingCasks should be stillaged on the day o

    delivery or three days, allowing the yeast to

    drop so the beer becomes clear and sparkling.

    Pegging and venting

    All casks should be vented with a sot porous

    peg 2-6 hours ater delivery. This is actually the

    fnal part o the brewing process, bringing the

    beer to its ideal condition.

    Tapping

    Tap all casks 24-48 hours beore they goon sale, always using a clean tap to prevent

    microorganisms rom inecting the beer.

    Sampling

    Sample beer rom the cask every day -

    i theres any problem with it, pulling it through

    to the bar simply wastes beer.

    Line cleaning

    The time and money costs o cleaning lines

    regularly dont just hamper the taste o theproduct. They can cause obbing and cloudy

    beer, which loses money. Any time and money

    costs in cleaning lines regularly - once a week -

    is more than saved by minimizing wasted beer.

    Glassware

    Ensure glassware is clean, ree o detergent

    and scratches. This doesnt just aect the

    appearance o the beer - a clean glass allows

    proper head ormation and retention, and dirty

    glasses can badly aect the taste o the beer.Glassware needs to be renovated as over time

    beer leaves a flm which aects appearance

    and gives poor head retention.

    More details can be ound with major

    regional brewers, at www.cask-marque.co.uk,

    and in CAMRAs Guide to Cellarmanship

    (CAMRA books).

    (8) Source: TGI 2008

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    41

    Conclusion: where next?

    A brighter outlook

    As this report went to press, newspapers

    were predicting the end o recession. There

    will be a signifcant delay between banks

    and stock markets returning to normal and

    people on the street eeling the eect. But its

    reasonable to expect economic conditions to

    improve rather than deteriorate in 2010-11.

    The beer and pub industry will continue to

    ace obstacles - continued ocus on binge

    drinking and alcohol consumption generally

    will obscure the truth o the responsible

    drinking majority, and continue to increase

    pressure or urther restrictions and legislation

    against alcohol marketing and retailing.

    And we have to hope that the cruel,

    pernicious beer duty escalator - currently set

    to ramp up tax on beer at 2% ahead o the

    rate o ination until 2012 - is ended, either

    by this government fnally seeing sense at the

    damage it is doing to a vital sector o the UK

    economy, or by a new government ater the

    2010 general election.

    But people will start to go out more, and will

    return to the pub - perhaps not as oten or in

    as large numbers - but we expect to see the

    sharp decline in overall beer volumes continue

    to bottom out.

    Within beer, beore the recession we were

    witnessing consumer trends that uel a cask

    ale revival - interest in artisanal produce,locally sourced products, and more complex

    and diverse avours. Now, trends analysts

    are seeing a return to simpler pleasures, a

    rejection o consumption or its own sake,

    and renewed interest in traditional pursuits

    - camping has become glamping; many o

    2009s hottest new bands are heavily olk-

    tinged; and the years best-selling cookbooks

    all centre around the notion o simple, rugal

    gastronomy, using good quality but cheap,

    simple, locally sourced ingredients. This

    behaviour is inspired by the recession, but is

    highly likely to continue ater it. Discovery o

    cask ale is simply one more acet o this trend.

    The uture o beer

    The pub trade press has started to reer to the

    death o lager. This is as much an overreactionas the predicted death o real ale a ew years

    ago, but is nonetheless revealing.

    Drinkers demand innovation, excitement,

    new interest. Lager traditionally supplied this,

    but in the last ten years its only really given

    us extra-cold dispense. Cider is the success

    story o the decade, completely revitalized as

    a category. Its still in growth, but or Magners

    - the brand that inspired this revolution - times

    are increasingly tough. People are moving on

    to smaller, more eclectic brands.

    Cask beer is ideally positioned to be the next

    big thing. It fts consumer trends. It seems -

    suddenly - ull o innovation. But its return to

    growth will not happen automatically. Cask

    beer requires a commitment to both style and

    substance, and a little extra eort. But themarket is there. And this report proves that

    there are fnancial rewards or catering to it.

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    The CasK Report 2009-10 BRITAINS NATIONAL DRINK

    42

    Cask ale drinkers Regular Occasional All

    cask ale drinkers cask ale drinkers drinkers

    2007 2008 2007 2008 2007 2008

    Men 6365 6651 565 536 6930 7187

    Women 578 1234 53 118 631 1353

    Total 7446 7886 640 654 8086 8540

    AB 42.7 34.1 42.1 22.8 2

    C1 25.8 31.4 26.2 29.2 28.8

    C2 18.6 15.4 18.4 24.2 21

    DE 12.8 19.1 13.3 23.8 23.5

    18-24 6.5 8.7 6.6 15 12.6

    25-34 13 19.7 13.5 18.7 15.5

    35-44 18.4 24 18.9 21.3 18.1

    45-54 21.8 25 22.1 16.6 16.1

    55-64 19.5 12.7 19 12.3 14.4

    65+ 20.1 5.2 19 13.3 19.7

    Median age 50 42 49 43 46

    Source: TGI 2008

    Regular

    cask ale

    drinkers

    Occasional

    cask ale

    drinkers

    All cask ale

    drinkers

    Non-

    cask beer

    drinkers

    Population

    Appendix: the cask ale drinker

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    43

    Glossary

    Explaining the sometimes confusing terminology

    surrounding cask beer.

    Ale:

    Generally recognized today as meaning beer that

    has been brewed with a brisk, warm ermentation

    during which the yeast sits at the top o the vessel - a

    top-ermented beer. Served between 11-13 degrees.Oten dark brown as opposed to lagers gold, but not

    necessarily - golden ales are increasingly popular and

    ale can be red or very dark too. Also commonly known

    as bitter thanks to its pronounced hoppy character.

    Bitter:

    See ale.

    Cask ale:

    Beer that has not been fltered or pasteurised, and has

    live yeast in the cask. This means the beer is undergoing

    a slow, secondary ermentation that contributes greater

    depth o avour and a natural sot carbonation.Cask beer:

    A term interchangeable with cask ale that is elt by some

    to be a more appropriate description: although the

    vast majority o cask beers are ales, its quite possible

    - increasingly so - to fnd cask-conditioned stouts and

    even lagers. This term recognizes that cask conditioning

    is a process rather than something pertaining to one

    specifc beer style.

    Cyclops:

    Named because o the sight-smell-taste graphics that

    create an image o a one-eyed ace, this is a system that

    clearly and simply describes the taste and character o

    beer in a ew words and graphics, giving both bar sta

    and consumers a ramework or understanding what a

    given beer will be like.

    Hand pump/handpull:

    Archaically known as the beer engine, a system that

    draws beer rom the cellar, straight rom the cask, by

    gravity. A glass chamber creates a vacuum that pulls

    the beer up through the pipe and them pumps it into

    the glass. Because most beers are now in pressurised

    kegs and served with either CO2 or nitrogen, only cask

    beer is served with handpulls. The handpull is thereoresymbolic o the care and tradition surrounding cask beer.

    Keg beer:

    Beer that has been pasteurized and/or fltered to remove

    any yeast, beore being sealed in a pressurized

    container. It is then dispensed with the aid o

    CO2, nitrogen or a mix o the two to give fzz orsmoothow texture.

    Lager:

    Beer that has been brewed with a slow, cold

    ermentation and - traditionally - conditioned at low

    temperatures or several weeks (the word lager is

    derive rom the German to store). Usually gold, but can

    be amber or even black.

    Progressive Beer Duty (PBD):

    System whereby small brewers can reclaim beer duty

    paid back rom Customs & Excise depending on their

    annual volume. Designed as a fnancial incentive to helpsmall brewers grow, it has made a major contribution to

    the huge growth in the number o small crat breweries

    in the UK today.

    Real ale:

    A term or cask ale/cask beer coined by CAMRA in

    the early 1970s. A reaction against the industrial mass-

    production methods that rose to dominance

    in the 1960s, it recognizes that cask conditioning

    is the traditional, crat method o making beer.

    Smoothfow beer:

    Dispensed with nitrogen at cold temperatures or a

    smooth, silky texture. Guarantees greater consistency

    o product at the expense o avour and character.

    Stillage:

    Device by which cask are held steady on their sides so

    that fnings and yeast can collect in the belly o the cask

    and allow the beer to clear.

    Stout:

    Technically an ale, in that its brewed with top-ermenting

    yeast, stout has eectively become a separate beer style

    in the eyes o drinkers. Guinness dominates the market

    and is brewed with charred barley or a deep roast

    character, and dispensed with nitrogen or its creamybody. Stout doesnt have to be served this way, but this

    image o it defnes the category.

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    Further Information

    The Cask Report is supported by:

    Adnams

    Suolk-based regional brewer.

    www.adnams.co.uk

    The Cask Marque Trust

    Non-proft organization championing cask beer

    quality. www.cask-marque.co.uk

    The Campaign or Real Ale (CAMRA)

    Europes most successul consumer pressure

    group. www.camra.org.uk

    The Independent Family Brewers o Britain

    (IFBB). Body representing 28 o the UKs amily-

    owned brewers. www.amilybrewers.co.uk

    The Society o Independent Brewers (SIBA)

    Representing over 450 small, local and

    independent brewers. www.siba.co.uk

    CaledonianEdinburgh-based regional brewer, now owned

    by Heineken. www.caledonian-brewery.co.uk

    Fullers

    London-based regional brewer. www.ullers.co.uk

    Greene King

    East Anglia-based regional brewer.

    www.greeneking.co.uk

    Marstons

    Midlands-based regional brewer.www.marstons.co.uk

    Wells & Youngs

    Bedordshire-based regional brewer.

    www.wellsandyoungs.co.uk

    For press enquiries please contact:

    Ros Shiel 07841 694137

    [email protected]

    The Cask Report is written each year by Pete

    Brown, author o several books about beer, and

    regular contributor on the subject o beer to trade

    and consumer press, TV and radio. Pete also has

    a background in beer marketing. He has no ormal

    afliation with any o the companies or bodies

    backing the report.

    http://petebrown.blogspot.com

    Data Sources

    The British Beer and Pub Association (BBPA)

    www.beerandpub.com

    Brulines www.brulines.com

    CGA Strategy www.cgastrategy.co.uk

    Nielsen www.uk.nielsen.com

    Target Group Index (TGI) www.bmrb-tgi.co.uk

    Special thanks to The Blue Lion, 133 Grays Inn

    Road, London WC1X 8TZ