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AmiBug.Com,Inc.
Just-In-Time Testing
www.amibug.com
Robert Sabourin, 2010
Robert Sabourin
AmiBug.Com, Inc.
61 8thavenue
Roxboro, QuebecCanada, H8Y 2W7
514-916-0440
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 1
Just-In-Time Testing
Robert Sabourin
President
AmiBug.Com, Inc.
Montreal, Canada
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 2
Overview
Welcome
Some Philosophy
Context Drivers
Turbulence
Skills
Bug Flow
Testing Ideas
Test Triage
Exploratory Testing
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 3
Just In Time Testing Robert Sabourin ,
Software Evangelist
President
AmiBug.Com Inc.
Montreal, Quebec,
Canada
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 4
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 5
Just-In-Time Testing
Welcome
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 6
Just-In-Time Testing
Pain points?
What hurts? How Much?
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 7
Just-In-Time Testing
Just In Time For ________?
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 8
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 9
Just-In-Time Testing
Some Philosophy
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 10
Fundamental Question
How do you know when you are finished?
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 11
Crosby on Quality Quality is defined as conformance to
requirements
Quality is not a measure of
GOODNESS
Phil B. Crosby, Quality is Free
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2009 Slide 12
Quality is fitness for use
Joseph Juran
Quality ControlHandbook
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 13
Gerald M. WeinbergQuality is value to some person
Exploring RequirementsQuality Before Design
Dorset House
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 14
Edsger W. Dijkstra
Program testing can be used to show
the presence of bugs, but never to show
their absence
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 15
Watts S. Humphrey
even the most
experienced software
engineer injects about one
defect for ten lines of code
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 16
C. Northcote Parkinson
Parkinsons Law:
work expands so as to fill thetime available for itscompletion
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 17
James Bach
The classical approach to test design is like playing20 Questions by writing out all the questions in
advance.
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 18
Purpose of Testing
Common definition: To find bugs before our customers do!
Broader definition: The role of testing is to provide objective input to
facilitate business decisions!
Keeps stakeholders aware of all issues or
concerns that relate to shipping a product!
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 19
Bug Defined
To make our job more fun, whenever
we have a concern with software, we
call it a bug.
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 20
Its all about people! (and the occasional
bug too)
Just-In-Time Testing
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 21
Just-In-Time Testing
Context Drivers
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 22
Context Drivers - BTO
Business Value
To whom?
Why?
Technology Solutions
Organization Corporate Structure
Team Structure
Roles and Responsibilities
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 23
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 24
Context Listeners
Find Sources
Monitor Drivers
Anticipate Change
React
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 25
Just In Time Testing
Get Ready, Get Set,
Cause here it comes
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 26
Turbulence
(.wav)
Just-In-Time Testing
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 27
Unprepared
Just-In-Time Testing
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 28
Just-In-Time Testing
Sharpen Testing Skills
Thinker
Detective
Reporter
Diplomat
Negotiator
Cheer Leader
Pragmatist
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 29
Philosophy
We have precious little time to run tests!
We must always be prepared!
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 30
Time
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 31
Getting
Things Done
DevelopmentREQFLOW
BUGFLOW
ReleaseCycle
- Who manages them?
- What are they?
- Where can I find them?
- When are they updated?- Why are they changing?
- How are they evolving?
- Do we observe turbulence?
- Who manages them?
- How are they prioritized?
- Where can I find them?
- Are the communicated?
- Do they get reprioritized?- Are business drivers known?
- Are technical risks known?
- Are builds delivered?
- Where do developers work?
- Configuration management?
- Source control? Baseline?
- Transition? Periodic?
- Smoke tests?
- Owners:Dev IT DBA SQA?
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 32
Getting Things DoneAdapt to change
Triage Testing
Prioritize Bugs
Track Progress
Revised risks?
New test objectives?
Assign testing team members.
Analysis and exploration to more senior team members
Relative importance of testing objective?
Any test objective more important than any other?
Total budget effort
Spread across testing objectives
DAILY
Smoke TestShould the new build be tested at all?
On failure continue with previous build in test.
Confirmation TestHave bugs really been fixed?
Double check in test lab for each bug!
Stress TestingHow well does the application behave in harsh conditions?
Treated as an experiment.
BUILD
FAST TestEach area of functionality has a simple test.
Is functional area stable enough to test
Regression TestDoes application still work as expected?
Did we accidentally break something?
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 33
Just In Time Testing
Test Triage
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 34
"No! Try not, Do. Or do not.
There is no try."
Yoda
Plantosupport
change
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 35
Testing Ideas Collect all testing ideas you can find!
List
Sort
Organize
Shuffle
Plantosup
portchange
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 36
Testing Ideas
How to find them?
Does system do what it is suppose to do?
Does the system do things it is not supposed to?
How can the system break?
How does the system react to its environment?
What characteristics must the system have?
Why have similar systems failed?
How have previous projects failed?
Plantosupport
change
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 37
Testing Ideas
Collect testing ideas
From testing ideas build a
series of testing objectives
Each can be assigned as
workto testers
Each can include all, part of,
or multiple testing ideas
Capturetes
tingideas
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 38
Testing Ideas
I often use Index Cards
Unique id
One testing idea per card
Colour indicates source
Shuffled and reviewed
Organized and reorganized
Sorted, grouped, prioritized and collected
Capturetesting
ideas
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 39
Test Idea Sources Capabilities
Failure Modes
Quality Factors
Usage Scenarios
Creative Ideas
States
Data
Environments
White Box
Taxonomies
Capturetes
tingideas
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 40
Testing Ideas
Investigative
approaches
We become truffle
snorting pigs and try to
find useful information in
all evidence we discover
We can even get goodideas from out of date
sources
Capturetesting
ideas
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 41
Testing Ideas Capabilities
Use cases
Functionalrequirements
Documentedrequirements
Implicit requirements
Capturetes
tingideas
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 42
Testing Ideas
Failure Modes What can break?
Reaction to invalid input?
How does softwarebehave in constrainedenvironment?
Memory
Disk Space
Network Bandwidth
CPU capacity
Shared resources
Stress, Load, Volume
Capturetesting
ideas
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 43
Adaptabili
ty
Accessibi
lity
Auditabilit
y
Availability
Continuity
Dependab
ility
Expandab
ility
Functiona
lity
Integrity
Interopera
bility
Maintainability
Operability
Portability
Reliability
Re-usabili
ty
Scalability
Security
Serviceability
Testability
Usability
Application service provider
Automatic content generator
Customized access
Database access
Delivery
Document access
File sharing
Informational
Interactive
Transaction oriented
User-provided content
Workflow oriented High Focus
Medium Focus
Low Focus
Quality Factors ImportanceDifferent Application Types
Capturetes
tingideas
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 44
Testing Ideas
Usage Scenarios
Identify classes of
users
Identify how users
will use system
Describe scenarios
Use Story board orsimilar approaches
Identify variations
Capturetesting
ideas
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 45
Testing Ideas Creative
approaches
Action verbs
Mind Maps
Soap Operas
Lateral Thinking
Capturetes
tingideas
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 46
State Models
power up
idleinserting
coins
user
choose
make
coffee
service
needed
coin insertedreset button
coin return
right amount
enteredcoin return
button pushed
no cups
OR no coffee
OR sensor jam
cup removed
Testing Ideas
Capturetesting
ideas
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 47
Testing Ideas Data
Flow
Structure
Create
Update
Change
Capturetes
tingideas
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 48
Testing Ideas
Environment
Hardware
Software
Operating systems
Locales
Browsers
Plug-ins
Co-dependent software
Capturetesting
ideas
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 49
Testing Ideas
White Box
Design
Internal structure
Code
Capturetes
tingideas
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 50
Testing Ideas
Bug taxonomies Collections of possible bugs
Appendix A of TestingComputer Software, Kaner,Falk, Nguyen
Boris Biezer Taxonomy OttoVinter manages
Shopping cart taxonomy GiriVijayaraghavan
Capturetesting
ideas
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 51
Which test?Impact estimation
For each test idea guesstimate:
benefit of implementation
consequence of implementation
benefit for not implementing
consequence of not implementing
How credible is the information?
Triagetesti
ngideas
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 52
Which test?
Test Idea Rejection What If?
If the cost/benefit does not make business
sense then consider implementing:
part of the test, could that lead to part of the
benefit at a more reasonable cost?
more than the stated test, would that generate
more benefit?
a different test than the stated idea, could that
generate more benefit for less cost?
Triagetestingid
eas
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 53
Test Triage Test Triage Meeting
Review Context
Business
Technical
Information since last
triage
Test results
Bug results
New testing ideas
Triagetesti
ngideas
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 54
Test Triage
Allocate Testing Assignments to Testers
Make sure testers know context
Best thing to test
Best person to test it
Best people to explore it
Best lead
Are subject matter experts required
Triagetestingid
eas
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 55
Test TriageLife of a test idea
a. Comes into existence
b. Clarified
c. Prioritized
a. Test Now (before further testing)
b. Test before shipping
c. Nice to have
d. May be of interest in some future release
e. Not of interest in current form
f. Will never be of interest
d. Integrate into a testing objective
Triagetesti
ngideas
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 56
Which test is next?
Questions
Given state of project, state of business, state of
technology, our abilities, our experience and our
history, what we know and what we do not know,
what should we test next?
How much effort are we willing to spend
continuing to test this project? Can we ship yet?
Triagetestingid
eas
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 57
Which test is next?
Magic crystal ball If it existed how would you use it?
What question would you ask?
What question would it ask?
Triagetesti
ngideas
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 58
Deciding what not totest?
Time pressure
Should we skip a test?
If test failed could system still be of
value to some stakeholder?
If test was skipped could important
bugs have been otherwise found?
Triagetestingid
eas
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 59
Guidelines and
Decisions
To each stakeholder
risk of failure
consequence of failure
value of success
how much certainty do we have
is it a wild guess or an absolute
truth?
GetStarted
Right
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 60
Bottom Line
My experience is that it is better to
omit a test on purpose than to skip it
because you ran out of time or
forgot about it!
GetStartedRig
ht
Systematically collecting, evaluatingand triaging testing ideas helps me
decide what not to test - at least for
now?
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 61
Just In Time Testing
Exploratory Testing
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 62
Mandate to explore
The object of your mission is to explore the Missouri river,
& such principle streams of it, as, by its course and communicationwith the waters of the Pacific ocean...may offer the most direct &
practicable water communication across this continent for the
purposes of commerce.
- Thomas Jefferson's letter to Meriwether Lewis, June 1803
William Clark Meriwether Lewis
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 63
Make intelligent
decisionsTake notes
about your
decisions
Map out
where you
have been
Others can
use the
result
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 64
Chart as you explore
Further
exploration
yields a
good idea of
the state of
the world!
One bit at a
time
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 65
Exploration Notes
- Tabular
- Chronological
- Schematic
- Point form
- Concise
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 66
Exploratory Testing
Test Cases Not known in advance
Defined & executed on the fly while you learn
about the product
Map Making Skills
Consistent note taking style Practice
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 67
Exploratory Testing During test we must capture
Function, options or sub-functions being explored
Test cases attempted
Comments, notes, images or attachments
Hints, reminders and observations which may be useful to
future testers
Date, Platform, Build or Configuration under test
Name of person running test
Oracles, strategy to assess correctness
Other relevant details
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 68
An Exploratory TestProcess
Kick Off
Prepare
Run
CompleteReview
Follow Up
Confirm Test Objective
Ensure context known
Ensure HW and SW OK
All tools available
Chunk of 90 to 120 min
Test, Plan, Discover
Wrap up
Collect all notes data
Review results with
Test Lead
Reassess goals
Piece together map
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 69
Light Test IdeaWorkflow
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 70
Entered
Test Now
Elaborated
Test Ran
Elaborate
Run
Light Test Idea Workflow
Rejected
Test Later
Do Not
Test
Enter
Idea
Prioritize
Reconsider
Prioritize
Prioritize
Reorganize
Reject
Change
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 71
Comprehensive TestIdea Workflow
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 72
Captured
Exists
Test Now
Open
To Be
Tested
Clarified
Elaborated
Test Ran
Get
Idea
Capture
Gist
Clarify
Accept
Prioritize
Decide
Approach
Assign to
Elaborate
Assign to
Run
Assigned
to
Elaborate
Assigned
to
Run
Elaborate
Run
Comprehensive Test Idea
Workflow
RedundantIdentify
Duplicate
Punted
Punt
ChangedRefactor
Recapture
Test Soon
Test Later
Do Not
Test
Prioritize
Prioritize
Prioritize
Reconsider
Reorganize
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 73
Finished?
How do you know you are finished?
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 74
You know you arefinished when
the only bugs left are the ones are
acceptable (based on your objective
test team input) ...
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AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 75
the only bugs left are the ones are
acceptable (based on your objective
test team input) ...
At least for now!
You know you are
finished when
AmiBug.Com, Inc.
June 16, 2010 Robert Sabourin, 2010 Slide 76
Thank You
Questions?
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Just-In-Time
Testing Skills Exercise
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Data looks through meat pie cartWear cool hats
Smoke a pipeCOP OPENS SCENE - AUTHORITY FIGURE
Cool hand signalsWe will see whos cicuits will short out
Wait a minuteIt's elementary dear data
Truly original mysteryCircuits would short out with an original mystery
Give credit for vaste knowledgeIt is not possible
True strengths of HolmesOriginal thought Inspiration
All he knows is stored in his memory bankNow do you see my point
Variation on a themeIs that not the way Sherlock Holmes worked
Definition of deductionFrom general to specific
ReasoningRecognize elements from two different stories
You didn't deduce anythingFraud
Unexpected snakesMeet a most distasteful and untimely demise
DeduceEnabled me to deduce
Put plaque and rope together to derive conclusionSaw rope hanging from bell
Saw plaque read the signDupe of a gang of crooks
Know victim
The real crimeRunning youth was a ploy
Question what is over hereQuestion what you are doing?
Holmes knows which was to goNo - it is a ruse
He stole my goodsKid runs through be chased "Stop It" distracton
I say Holmes were should we head?Computer fools you in other ways
Images so perfectSimulate environment
Watson takes notesDistant perspective
Computer illusionThe real London was ...
How does it work?Tools to see - Visor
Period CostumesGet into PERSONA
Dress the partBackground noise confusion
ImpressiveStereotypes
RolesTouch to Know
Level of SophisticationHolodeck
First Visit
Observations
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Just-In-Time
Testing Ideas Exercise
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Id
Date
Focus
Source
Description
Business
Importance
H
M
L
BusImportance
Credibility
-
TechnicalRisk
M
N
S
TechnicalRisk
Credibility
-
Priority
1
2
3
Name
www.amibug.com
Notes
Id
Date
Focus
Source
Description
Business
Importance
H
M
L
BusImportance
Credibility
-
TechnicalRisk
M
N
S
TechnicalRisk
Credibility
-
Priority
1
2
3
Name
www.amibug.com
Notes
Id
Date
Focus
Source
Description
Business
Importanc
e
H
M
L
BusImpo
rtance
Credibility
-
TechnicalRisk
M
N
S
TechnicalRisk
Credibility
-
Priority
1
2
3
Name
www.amibug
.com
Notes
Id
Date
Focus
Source
Description
Business
Importanc
e
H
M
L
BusImpo
rtance
Credibility
-
TechnicalRisk
M
N
S
TechnicalRisk
Credibility
-
Priority
1
2
3
Name
www.amibug
.com
Notes
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Cleaning
Upgrades
Updates
Periodic maintenance
Emergency repair
Maintainer
Peanuts
Ingredients match labels
Contamination
Health Inspector
Rejected chocolates
Boxed chocolatesUnloader
Box wrapping materials
Empty Boxes
Ribbons
Chocolates
Chocolate Wrapping Paper
Loader
Monthly reports
Daily reports
Batch reports
Auditor
Stops
Starts
Enter manifests
Monitor status
Operator
Large
Medium
Small
Size
Multiple layer
Single layerConfiguration
Bag
OEM Custom
Heart Shaped
Circular
Rectangular
Type
Empty Boxes
Wide
Wire
Cord
String
Thread
None
Ribbons
Tissue
Foil
Wax
Thin
None
Paper
Dense
SparceFrequency
Random
Regular
Distribution
Very Fast
High
Medium
Slow
Conveyor Speed
Input Stream
Hollow
Semi Solid
Jelly
Solid
Viscosity
Filled
Bon Bon
Turtle
Traditional Chocolate
Bar
Praline
Truffle
Configuration
Belge
Swiss
Semisweet
Bitter
White
Hard Candy
Fudge
Dark
Milk
Composition
Three
Two
One
Size
Too Heavy
In Range
Too Light
Weight
Chocolates
Manifest describing box chololate layout selection
Inputs UsersWrap-O-Matic
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Cleaning
Upgrades
Updates
Periodic maintenance
Emergency repair
Maintainer
Peanuts
Ingredients match labels
Contamination
Health Inspector
Rejected chocolates
Boxed chocolatesUnloader
Box wrapping materials
Empty Boxes
Ribbons
Chocolates
Chocolate Wrapping Paper
Loader
Monthly reports
Daily reports
Batch reports
Auditor
Enter manifests
Monitor statusOperator
UsersWrap-O-Matic
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The Wrap-O-Matic
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Contents
Section I: Introduction ............................................................................................................. 3
1.1 Purpose ........................................................................................................................ 3
1.2 Scope ........................................................................................................................... 3
1.3 Definitions, Acronyms & Abbreviations ................................................................... 3
1.4 References .................................................................................................................. 3
1.5 Overview ...................................................................................................................... 3
Section II: Overall Description ................................................................................................. 3
2.1 Product Perspective ................................................................................................... 42.2 Product Functions ....................................................................................................... 5
Section III: Specific Requirements ........................................................................................ 5
3.1 External Interface Requirements .............................................................................. 6
3.2 System Features .......................................................................................................... 6
3.3 Performance Requirements ...................................................................................... 7
3.4 Design Constraints ...................................................................................................... 7
3.5 Software System Attributes ........................................................................................ 7
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Section I: Introduction
1.1 PurposeThe purpose of this Software Requirement Specifications document is to outline the requirements and
functionality of the Wrap-o-Matic, a machine designed to wrap chocolates.
1.2 ScopeThe software this document describes is hereto referred to as WrapSoft, the software to be installed on the
embedded system that controls the physical hardware of the Wrap-o-Matic.
WrapSoft will control all functionality, timing, and reporting concerning the Wrap-o-Matic machine.WrapSoft will allow operator manifest data entry describing a production run.
1.3 Definitions, Acronyms & AbbreviationsInputs to the Wrap-o-Matic include the following:
Chocolates: Specification of input chocolates including:
Composition
Configuration
Viscosity
Weight
Size
Input Stream Distribution Frequency and PatternManifest: Description of a production run including the box chocolate layout selection.
Paper: Refers to the type of paper used to wrap chocolatesRibbons: Refers to the type of ribbon used to wrap chocolates
Empty Boxes: Refers to the type of boxes wrapped chocolates are placed in including:
Box Shape
Box Size
Box Configuration
Wrap-o-Matic Users include:
Operator: Refers to the operator of the Wrap-o-Matic, whose tasks include monitoring status,
Entering manifests, Starts, Stops
Auditor: Refers to the auditor of the Wrap-o-Matic, whose tasks include reviewing Batch reports,
Daily reports, and Monthly reports
Loader: Refers to the loader of the Wrap-o-Matic, whose tasks include loading materials into the
Wrap-O-Matic including wrapping paper, chocolates and ribbons.Unloader: Refers to the unloader of the Wrap-o-Matic, who is responsible for unloading Boxed
chocolates and Rejected Chocolates.
Health Inspector: Refers to the health inspector, who inspects the Wrap-O-Matic for Contamination, checks
whether Ingredient match labels, and for the presence of nuts.
Maintainer: Refers to the maintenance personnel responsible for Emergency repair, Periodic
maintenance, Updates, Upgrades, and Cleaning
WrapSoft: The software that will control the Wrap-o-Matic
Wrap-o-Matic: The physical machine designed to wrap chocolates
1.4 References
This document complies with IEEE Standard 830-1998 for Software Requirement Specifications.
1.5 OverviewThe remainder of this document contains a full description of the functionality of the Wrap-o-Matic
followed by specific requirements of the system.
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Section II: Overall Description
2.1 Product Perspective
The Wrap-o-Matic performs the packaging step of a system designed to create boxes of chocolates. The
inputs to the Wrap-o-Matic (including chocolates, manifest, papers, ribbons, and empty boxes) can be
created using any method or machinery desired, subject to the size and shape constraints of the configured
inputs to the Wrap-o-Matic. The Loader loads these inputs into the Wrap-o-Matic. The output, packagedchocolates can then be further boxed and shipped to the appropriate location using any machinery desired.
The Unloader is responsible for unloading the boxed chocolates for further processing.
2.1.1 System Interfaces
The Wrap-o-Matic interfaces with the remainder of the chocolate box creation system at the loading and the
unloading area.
Loading Area: The system external interfaces to the Wrap-o-Matic providing chocolates, papers,
ribbons, and boxes.
Unloading Area: The system external interfaces allowing for unloading boxed and rejected chocolates.
2.1.2 User Interfaces
Users interact with the Wrap-o-Matic through different interfaces depending on their roles:
Operator: The Operator will interact with the console. WrapSoft provides functionality allowing the
operator to monitor the status of the Wrap-o-Matic, enter manifests, and start/stop the
machine.
Auditor: The Auditor will interact with the console to request production reports. WrapSoft must
therefore provide functionality to create Daily, Monthly, and Batch reports.
Loader: The Loader interacts with the loading areas of the Wrap-o-Matic.
Unloader: The Unloader will interact with the unloading area of the Wrap-o-Matic.
Health Inspector: The Health Inspector will interact with the console. The Health Inspector can pause
the Wrap-o-Matic and remove and inspect completed boxes of chocolates.
Maintainer: The Maintaner will interact with the Wrap-o-Matic to ensure proper functionality and
maintenance. The Wrap-O-Matic console enables the Maintainer to update or upgrade Wrap-
O-Matic firmware.
2.1.3 Operations
Input Manifest:
In this mode, the Wrap-o-Matic will enable the operator to input the Manifest information.
Running:
In this mode, the Wrap-o-Matic is packaging the chocolates.
Stopped:
In this mode, the Wrap-o-Matic has stopped packaging chocolates.
Data Logging:
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In the background at all times the reporting functions of WrapSoft are monitoring and storing data.
Backup
All stored data in the Wrap-O-Matic may be backed up on a third party storage device at user-configurable
intervals.
Restore
Wrap-O-Matic data may be restored from previously prepared backups.
RestartIn the case of a malfunction, the system can be restarted after error conditions or malfunctions are cleared.
2.2 Product Functions
2.2.1 Wrapping & Ribboning Chocolates
The Wrap-o-Matic may takes individual chocolates and wraps them in paper and ties them with a ribbon.
The wrapped chocolates are then inserted into a box.
Paper available to wrap the chocolates: None, Thin, Wax, Foil, Tissue
Ribbon available to tie the chocolates: None, Thread, String, Cord, Wire, Wide
2.2.2 Boxing Chocolates
Once the individual chocolates have been wrapped and/or ribboned (if specified), the Wrap-o-Matic inserts
the finished chocolates into the selected box. The Wrap-o-Matic is designed to box chocolates with the
following parameters:
Type: Rectangular, Circular, Heart Shaped, OEM Custom, Bag
Size: Small, Medium, Large
Configuration: Single Layer, Multiple Layer
2.2.3 Reporting
WrapSoft automatically performs all data logging and report creation in the background. This includes
Monthly, Weekly, and Batch Reports.
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Section III: Specific Requirements
3.1 External Interface Requirements3.1.1 User interfaces
3.1.1.1 The Wrap-O-Matic console consists of a display, keyboard and mouse.
3.1.1.2 The display is a 14 inch LCD monitor with a resolution of 1366x768 pixels.
3.1.1.3 The keyboard is a US 102 Key QWERTY Layout Keyboard are available for operator
data entry.3.1.1.4 The mouse is PC style with two buttons.
3.1.1.2 The operator can use the console to stop and start the Wrap-O-Matic, and enter &
configure manifests (see 3.2.4.2 to 3.2.4.5).
3.1.1.3 The auditor can use the console to display and print Daily, Monthly, and Batch reports
(see 3.2.4.x).
3.1.1.4 There are twenty inbound conveyor belts to accept the chocolates loaded by the loader
(see 3.2.1.1).
3.1.1.5 There are four loading slots to accept paper
3.1.1.6 There are four spools to accept ribbons
3.1.1.7 There is one bin to accept empty boxes
3.1.1.6 There is an output conveyor belt that transfers the completed boxes of chocolates to the
unloader (see 3.2.3.1).
3.1.2 Hardware interfaces3.1.2.1 No additional hardware interfaces are required.
3.1.3 Software interfaces
3.1.3.1 No additional software interfaces are required.
3.1.4 Communications interfaces
3.1.3.2 No additional communication interfaces are required.
3.2 System Features3.2.1 Loading of Chocolates & Additional Material
3.2.1.1 There are twenty inbound conveyor belts.
3.2.1.2 There are four input paper trays.
3.2.1.3 There are four input ribbon spools.
3.2.1.4 There is a loading area where the empty boxes are loaded by the loader.
3.2.2 Wrapping & Boxing of Chocolates
3.2.2.1 Chocolates can be wrapped in Thin, Foil, Wax or Tissue paper, or not wrapped at all.
3.2.2.2 Chocolates can be tied in Thread, String, Cord, Wire or Wide ribbon, or not tied at all.
3.2.2.3 Chocolates can be placed in boxes in the pattern as designated in the manifest.
3.2.2.4 Chocolates can be placed in Rectangular, Circular, Heart shaped or OEM Custom
boxes, or in a bag.
3.2.2.5 Chocolates can be placed in Small, Medium, or Large boxes.
3.2.2.6 Chocolates can be placed in boxes with Single or Multiple layers.
3.2.3 Output of Chocolates
3.2.3.1 Completed boxes of chocolates are transferred to the unloader.
3.2.4 Monitor Control of the Wrap-o-Matic
3.2.4.1 The monitor has a machine status panel providing information on the current state of the
Wrap-o-Matic: current manifest information, rate and frequency of chocolate
processing, and a constantly updated batch report. This is the main display tab.3.2.4.2 The monitor has a button to start the machine (commence processing with current
settings).
3.2.4.3 The monitor has a button to stop the machine (immediately cease processing with
current settings).
3.2.4.4 If the monitor is stopped and subsequently started, processing resumes as previously.
3.2.4.5 If the monitor is stopped and subsequently reconfigured, the Wrap-o-Matic will clear all
other chocolates from the system prior to starting the process with the new manifest.
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3.2.4.6 The monitor has a secondary tab for all reporting purposes. From this tab, the auditor
can select a date range, the type of report (Weekly, Monthly or Batch reports), and
generate the reports.
3.2.4.7 When a report is requested, it is displayed on the screen. On this report display there is a
button offering to email or print the report.
3.2.4.8 The monitor has a reset button that will completely purge all materials currently being
processed by the Wrap-o-Matic, and reset WrapSoft to the default manifest.
3.3 Performance Requirements3.3.1 The Wrap-o-Matic supports and requires only one terminal and a single user.
3.3.2 There will not be user accounts. WrapSoft will have a simple password protected interface (see
3.5.3).
3.3.3 There are no strict timing requirements on the system, however all user actions must be realized
within 10 seconds of instruction initiation.
3.3.4 The Wrap-o-Matic should complete one box of chocolates per ten seconds.
3.4 Design Constraints3.4.1 Standards Compliance
3.4.1.1 FDA Food processing standards conformance.
3.5 Software System Attributes3.5.3 Security
3.5.3.1 The Wrap-o-Matic security will be controlled by WrapSoft, which has a simple
password protected interface known only to personnel with the appropriate privileges.
Operator passwords allow only login and operation of the Wrap-o-Matic. Administrator
passwords allow the password(s) to be changed, in addition to the privileges above.
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Decision Table
Wrapping & Ribboning Chocolates
Wrap-O-Matic Decision Table
Wrapping Rules:
o The Wrap-O-Matic:
Disallows ribbons applied to unwrapped chocolates.
Disallows hollow chocolates tied with metallic ribbon.
Uses the gentle wrapping algorithm with tissues wrappers.
Uses the rapid wrapping algorithm whenever chocolates do not have
ribbons and do not have tissue wrappers.
Uses the gentle algorithm whenever hollow chocolates are tied with
ribbons.
Uses the normal algorithm for all other cases.
Wrap-O-Matic Decision Table
Rules
R01 R02 R03 R04 R05 R06 R07 R08 R09 R10 R11 R12 R13 R14
Viscosity Hollow Not Hollow
Ribbon Metallic Other None Metallic or Other None
WrapperMetallic
orPaper
Tissue NoneMetallic
orPaper
Tissue NoneMetallic
orPaper
Tissue NoneMetallic
orPaper
Tissue NoneMetallic
orPaper
Tissue
Disallow x x x . . x . . . . . x . .
RapidAlgorithm
. . . - . - X . x . . . x .
NormalAlgorithm
. . . . . . . . . x . . . .
GentleAlgorithm
. - . x x x . x . . x . . x
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StateDiagram
TheWrappingandBoxin
gChocolateProcess
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UseCaseSample
Operation:InputManifest
udPrimaryUseCases
EnterManifest
Operator
ConfigureManif
est
Loader
InputMaterials
InputPaper
InputChocolates
InputRibbons
InputBoxes
InputManifestInformation
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Creating a New ManifestThis use case allows a new manifest to be entered into WrapSoft.
Use Case Name: InputManifestInformation
Participating Actors: Initiated by OperatorCommunicates with Loader
Flow of Events:
1. The Operator activates the Input Manifest Information function of the console2. WrapSoft responds by presenting an options page. The page includes the choice of
configuring or creating a manifest
3. The Operator chooses the option to create a manifest and choose a name for it4. Wrapsoft responds by presenting a form to the Operator. The form includes the following
options: chocolate, paper, ribbons, boxes.
5. The Operator chooses the materials needed by scrolling through the scroll down menu ofeach option. Once completed the Operator submits the form.
6. Wrapsoft receives the form, saves it in the database and notifies the Loader by a pop-updialog
7. The Loader reviews the submitted information and makes sure all the materials are in stockThe loader then sends a confirmation to the Operator to begin.
Entry Conditions: The Operator is logged into Wrapsoft
The Operator stopped the Wrap-o-Matic
Exit Conditions: The Operator receives acknowledgement OR The Operator receives an explanation why transaction cannot be completed
Configuring an Existing ManifestThis use case allows an existing manifested to be configured/altered and then stored into
WrapSoft.
Alternate Flow of Events:
Configuring an existing
Manifest
1. The Operator activates the Input Manifest Information function of the console2. WrapSoft responds by presenting an options page. The page includes the choice of
configuring or creating a manifest
3. The Operator chooses the option to configure a manifest4. Wrapsoft responds by presenting a page of existing manifests. The page includes all
existing manifest by their respective names.
5. The Operator chooses the manifest needed.6. Wrapsoft responds by presenting a form with the existing selected options of the manifes
chosen. The Operator chooses the materials to be configured by scrolling through the
scroll down menu of the option needed to be changed. Once completed the Operator
submits the form
7. Wrapsoft receives the form, saves it in the database and notifies the Loader by a pop-updialog
8. The Loader reviews the submitted information and makes sure all the materials are instock. The loader then sends a confirmation to the Operator to begin.
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Creating a Manifest with Insufficient MaterialThis use case indicates to the operator that the created manifest does not have the materialneeded to start packaging chocolates.
Error Flow:
Material needed out of stock
1. The Operator activates the Input Manifest Information function of the console2. WrapSoft responds by presenting an options page. The page includes the choice of
configuring or creating a manifest
3. The Operator chooses the option to create a manifest and choose a name for it4. Wrapsoft responds by presenting a form to the Operator. The form includes the followin
options: chocolate, paper, ribbons, boxes.
5. The Operator chooses the materials needed by scrolling through the scroll down menu oeach option. Once completed the Operator submits the form.
6. Wrapsoft receives the form, saves it in the database and notifies the Loader by a pop-updialog
7. The Loader reviews the submitted information and makes sure all the materials are instock. One of the materials is out of stock. Therefore the loader sends an explanation
why the manifest cannot be completed at this time
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User (WrapSoft) stories for the Wrap-o-Matic
Identifier Description
IDK00001 WrapSoft can allow operators to login based on a password protected system.
IDK00002 WrapSoft can allow administrators to login based on a password protected system.
IDK00003 WrapSoft can allow administrators to change password(s) and permissions on the system.
IDK00004 WrapSoft can perform a system check.
IDK00005
WrapSoft can deliver messages to the operator based on system checks (these messages include
maintenance warnings, insufficient inputs (paper/ribbon/boxes), etc)
IDK00006 WrapSoft can accept new manifests.
IDK00007 WrapSoft can run a previously saved manifest.
IDK00008
WrapSoft can reconfigure a previously saved manifest, while overwriting or preserving the old
manifest as desired.
IDK00009 WrapSoft can start the processing of chocolates corresponding to a new manifest.
IDK00010
WrapSoft can continue processing an existing manifest while a new manifest is entered or
configured.
IDK00011
WrapSoft can alter the chocolate input speed and frequency by changing the speed of the inbound
conveyor belts.
IDK00012 WrapSoft can determine if a box of chocolates does not meet quality standards and reject the box.
IDK00013 WrapSoft can wrap individual chocolates with paper of type Thin, Foil, Wax or Tissue.
IDK00014 WrapSoft can place a printed manifest describing box configuration into each box of chocolates.
IDK00015
WrapSoft can box chocolates in boxes of type Rectangular, Circular, Heart Shaped, OEM Custom,
or Bag
IDK00016 WrapSoft can box chocolates in boxes of size small, medium, or large.
IDK00017 WrapSoft can box chocolates in boxes of configuraion single layer or multiple layer.
IDK00018 WrapSoft can tie boxes of chocolates with ribbon of type Thread, String, Cord, Wire, or Wide.
IDK00019
WrapSoft can accept and package inbound chocolates of composition Milk, Dark, Fudge, Hard
Candy, White, Bitter, Semisweet, Swiss, or Belge.
IDK00020
WrapSoft can accept and package inbound chocolates of configuration Truffle, Praline, Bar,
Traditional Chocolate, Turtle, Bon Bon, or Filled.
IDK00021WrapSoft can accept and package inbound chocolates of viscosity Solid, Jelly, Semi Solid, orHollow.
IDK00022 WrapSoft can accept and package inbound chocolates of weight Too Light, In Range, or Too Heavy.
IDK00023 WrapSoft can accept and package inbound chocolates of size One, Two, or Three.
IDK00024 WrapSoft can turn off the Wrap-o-Matic.
IDK00025 WrapSoft can reset the Wrap-o-Matic.
IDK00026 WrapSoft can recover reports and manifests stored on a backup disk.
IDK00027 WrapSoft can backup reports and manifests.
IDK00028 WrapSoft can create Monthly, Weekly, and Batch Reports.
IDK00029 WrapSoft can continually monitor and store data for use in reporting functions.
IDK00030 WrapSoft will complete the packaging of one box of chocolates every 10 seconds.
IDK00031 WrapSoft will detect and report paper, ribbon, or box jams.
IDK00032 WrapSoft will monitor temperature levels in the machine and report a warning if temperatures riseabove 35 degrees.
IDK00033 WrapSoft can deliver finished boxes of chocolates to the unloader via the outbound conveyor belt.
IDK00034 WrapSoft can print reports.
IDK00035 WrapSoft can enter idle mode when no manifest is being processed.
IDK00036
WrapSoft can be connected to a network for purposes of global control, emergency shutoff, or
system override.
IDK00037
WrapSoft can continually monitor current status of the Wrap-o-Matic and display this to the operator
or administrator.
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Just-In-Time
Purpose Exercise
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AmiBug.Com, Inc.1.1
Robert Sabourin
President
AmiBug.Com, Inc.
Montreal, Canada
Wrap-O-Matic
AmiBug.Com, Inc.1.2
Robert Sabourin ,Software Evangelist
President
AmiBug.Com Inc.
Montreal, Quebec,
Canada [email protected]
www.amibug.com
Wrap-O-Matic
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AmiBug.Com, Inc.1.3
Wrap-O-Matic
New Product
First commercial release
Development is feature complete
Independent system test team
AmiBug.Com, Inc.1.4
Wrap-O-Matic
New Business Model
We will be leasing the Wrap-O-Matic
During rush seasons customers will be
able to use multiple concurrent Wrap-O-
Matics No features have been added
Input and output streams are shared
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AmiBug.Com, Inc.1.5
Wrap-O-Matic
Trade Show Demo
In advance of an upcoming trade show the
testing team is asked to identify possible
problems with the Wrap-O-Matic in order to
avoid them in a trade show context
Focus will be on showing off product toGodiva
AmiBug.Com, Inc.1.6
Wrap-O-Matic
New Feature
Ability to wrap individual chocolates with
ribbon has been added to the Wrap-O-
Matic.
Nothing else was supposed to havechanged.
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AmiBug.Com, Inc.1.7
Wrap-O-Matic
Bug Fix
A bug has been corrected in the paperwrapping modules. The bug was related tohaving multiple chocolates with differentpaper types adjacent to each other in a boxof chocolates.
Nothing else was supposed to havechanged.
AmiBug.Com, Inc.1.8
Wrap-O-Matic
Anticipated Health Inspection
A health inspector will be coming to audit
the Wrap-O-Matic. Special concern is
related to whether the machines
contaminate products. We want to identify possible concerns in
advance.
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AmiBug.Com, Inc.1.9
Wrap-O-Matic
Performance Tuning
The Wrap-O-Matic has been modified to
improve throughput for the most commonly
occurring operational profiles.
No features of the product are supposed to
have changed.
AmiBug.Com, Inc.1.10
Wrap-O-Matic
Competitive Product Comparison A major competitor is releasing a product
(the Wrap-Zapper) designed to replace theWrap-O-Matic. They have great marketingand aggressive sales teams but no trackrecord.
The testing team is challenged to findproblems, concerns, strengths andweakness in the Wrap-Zapper.
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AmiBug.Com, Inc.1.11
Wrap-O-Matic
Localized Wrap-O-Matic
The new release of the Wrap-O-Matic has
been localized to allow operators to work in
their native languages and with locale
specific units of measure.
No features of the product are supposed tohave changed.
AmiBug.Com, Inc.1.12
Wrap-O-Matic
Customer Acceptance Testing
A customer intends to purchase a Wrap-O-Matic (as an off the shelf product).
The customer will run the acceptance testsin a real production environment to confirm
the Wrap-O-Matic is acceptable.
Customer will not buy the Wrap-O-Matic ifthe tests expose important concerns.
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AmiBug.Com, Inc.1.13
Wrap-O-Matic
Knowledge of Project context
Influences testing
ideas
priorities
oracles
Helps to focus testers
AmiBug.Com, Inc.1.14
Wrap-O-Matic
It is important to understand WHY a
product is being tested.
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Just-In-Time
Testing Articles
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by Robert Sabourin
I am always on the lookout for new testing ideas. Some of the most valuable test ideas come to mind when I am
actually testing. Here is a list of ten sources of test ideas I use on Just-in-Time (JIT) testing projects.
CAPABILITIES.Capability-based test ideas focus on confirming that an application does what it is supposed to do.Requirement and functional specifications can be used as a source of capability-based testing ideas.
FAILUREMODES. Failure mode-based test ideas are what if questions that often are inspired by how a system is
designed. I look at all of the objects, components, and interfaces in a system and ask myself, what if they break or
exhibit some sort of unanticipated failure. Failure modes can be the result of harshly constrained system resources
or forced error conditions.
QUALITYFACTORS. Quality factors are characteristics of a system that must be present for the project to be suc-
cessful. Quality factors are the ilities including: usability, reliability, availability, scalability, and maintainability.
Quality factor test ideas often involve experiments to determine if a quality factor is present. Examples include
performance, load, and stress testing.
USAGESCENARIOS. A usage scenario test idea challenges whether a user can achieve his tasks with the software
under test. To paraphrase the Kennedy inaugural addresswe ask not what the software does for the user, but
rather we ask what the user does with the software. Usage scenario-based test ideas involve identifying who is
using the system, what he is trying to achieve, and in what context.
CREATIVEIDEAS. Creative test ideas come from many sources. I often use deliberate lateral thinking techniques (for
example, Edward De Bonos Six Thinking Hats) to come up with cool and effective tests. I also use metaphors tocome up with testing ideas. I wonder what would happen if the Tasmanian Devil used the system. Perhaps a Dr.
Seuss story inspires some testing ideas. Perhaps great detectives or movies. Pretty much anything goes here.
STATES. When testing an application, a state model helps me come up with test ideas. For example, a transaction
goes through many states of existence from creation through approval, payment, and delivery. I use state models
to identify test ideas such as getting to states, exercising state transitions, and navigating paths through the
system.
DATA. Data is a rich source of testing ideas. Data flow paths can be exercised, different data sets can be used, data
can be cooked up and built from combinations of different data types, and stored procedures can be verified. Test
ideas can be developed to create, update, and remove any persistent data.
ENVIRONMENTS.Exploring how the application behaves in different operating environments is a rich source of test-ing ideas. Environment test ideas can relate to varying the platform, hardware, software, operating system, co-
resident third-party software, and locales.
WHITEBOX. White box test ideas come from reviewing low-level design, code, and data schemas. White box test
ideas include exercising the code, decisions, and paths through the program. White box test ideas look at the work
products of developers to find ways to challenge the application under test.
TAXONOMIES. One of my favorite sources of test ideas is bug taxonomies. These are organized, documented collec-
tions of bugs. I peruse taxonomies randomly in search of interesting bugs. If the bug could happen in my applica-
tion, I come up with a test idea to expose it. Three taxonomies I often use are:
Appendix A of Testing Computer Software(Kaner, Falk, and Nguyen)
Boris Beizer Taxonomy (Otto Vinter)
Shopping Cart Taxonomy (Giri Vijayaraghavan)
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