Jovago
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Transcript of Jovago
w e l c o m e t o
Opportunities & Challenges for e-tourism in Africa, what is Jovago’s strategy
Jovago is an Africa focused hotel booking portal
We take hotels online via our website• Gives hotels access to millions of potential
customers• Simplifies the booking process for hoteliers
We allow customers to find African hotels from anywhere in the world• Featured on Google through online
marketing• Easy to use search and filter features
We allow customers to quickly finalize their booking• Real time availability information• Great promotions• Various payment methods: at the hotel,
online (credit card) or via mpesa Soon:
10,000+ african
hotels on board
Customers from
all over the world
Very convenient
Jovago is part of Africa Internet Holding
Supported by great investors
AIH
Proven track record with 9 companies in 22 countries
• 10+ years of building successful online ventures
• 100+ companies around the world• 20,000+ employees
• Africa’s biggest mobile network• Presence in 10+ countries
• Owner of the Tigo mobile network• Experience from America as well as Africa
• No.1 online retailer in Nigeria and Kenya
• 60M app downloads• Operations in 45 cities
• No. 1 food delivery in 9 countries
• 15,000 property listings in Kenya
• No.1 P2P lending platform
• No. 1 online fashion retailer in South Africa
• No. 1 market place in Nigeria
• Vehicle listings in Africa, Asia and South America
A growing market:
• According to WTO: 55.7M international tourist arrivals to Africa in 2013
• Countries are marketing their tourism potentials to diversify their economy
• Growing regional/domestic business and leisure travels
Opportunities for e-tourism in Africa
Leapfrog opportunity
• Lack of Information about hotels
• Difficult to contact the hotel
• Limited payment options
Internet sheds light on fantastic
unknown destinations & facilitates
an informed booking process
Challenges for e-tourism in Africa
Misperception of Africa
Perception of Africa as a whole > the Ebola crisis example
Fear of the unknown: preference for travel arrangements via a travel agency
Hotel Management weaknesses
Paper based booking management and finance processes
Rapid turn over of hotel managers and limited embracement of technology
Limited trust in online services : Prove you are real business !!
Jovago’s local approach
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Strong partnerships with hotel managers• Meet with all hotels‘ decision maker• Regular communications with the hotel management• Understanding of local challenges
Accurate hotel information and transparency• Each hotel visited by one of our Account Managers• Recent pictures of all hotels• Feedback/reviews from customers, best hotel shines
Close to our customers• Local languages• Help with local advise, distances from attractions, etc...• Adapt to local needs
JOVAGO.com opens up Africa‘s tourism industry for business
Great for customers Great for hotel owners Great for Africa
Questions & Answers
See you soon on www.Jovago.com