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Project Identifier: Learning to Teach InclusivelyVersion: FINAL REPORT Contact: Christine HockingsDate: 22nd August 2011
The Higher Education Academy (HEA)/JISC Final Report
Project InformationProject Identifier To be completed by HEA/JISCProject Title Learning to Teach InclusivelyProject HashtagStart Date End Date 31st August 2011Lead Institution University of WolverhamptonProject Director Professor Christine HockingsProject Manager Professor Christine HockingsContact email [email protected] Institutions NoneProject Web URL www.wlv.ac.uk/teachinclusivelyProgramme Name OER Phase ll OMACProgramme Manager Jo Masterton
Document InformationAuthor(s) Professor Christine HockingsProject Role(s) Project DirectorDate 22nd August 2011 Filename Learning to Teach Inclusively -
OER_PhaseTwo_FINAL REPORT 22nd Aug 2011.doc
URLAccess This report is for general dissemination
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DRAFT FINAL 20th June Learning to Teach Inclusively - OER_PhaseTwo_DRAFT Final_Report.doc
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Table of Contents
1 ACKNOWLEDGEMENTS.......................................................................................................................... 3
2 PROJECT SUMMARY.............................................................................................................................. 3
3 MAIN BODY OF REPORT........................................................................................................................ 4
3.1 PROJECT OUTPUTS AND OUTCOMES..............................................................................................................43.2 HOW DID YOU GO ABOUT ACHIEVING YOUR OUTPUTS / OUTCOMES?....................................................................53.3 WHAT DID YOU LEARN?...............................................................................................................................93.4 IMMEDIATE IMPACT..................................................................................................................................133.5 FUTURE IMPACT.......................................................................................................................................15
4 CONCLUSIONS..................................................................................................................................... 16
5 RECOMMENDATIONS.......................................................................................................................... 16
6 IMPLICATIONS FOR THE FUTURE..........................................................................................................17
7 REFERENCES........................................................................................................................................ 18
8 APPENDICES (OPTIONAL)..................................................................................................................... 18
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1 AcknowledgementsThis is one of several projects funded under the HEA / JISC funded programme OER phase 2. The purpose of this initiative was the development open resources for Academy accredited
professional development programmes or schemes for teachers of higher education. This strand of
development is abbreviated to OMAC.
We wish to acknowledge the support and guidance of our advisory group members Professor Liz
Thomas, Dr Christine Smith, Christa Appleton and Dr Helen Gale, and of our external evaluator Dr
Chrissi Narantzi. In addition, we would like to thank the numerous colleagues who have reviewed
the resources and given critical feedback. Most crucially we are indebted to the members of staff
and students who appear in the video clips, whose contribution has been invaluable and whose
input has enriched this open educational resource.
Project Summary
The context
The demand for teaching and learning environments that are capable of securing high
achievement among diverse student bodies is becoming increasingly critical for the sector in the
light of the following drivers:
1) the coalition government’s requirement on institutions planning to charge more than £6000
in tuition fees to demonstrate their commitment to widening access;
2) the recognition of a degree attainment gap affecting black ethnic minority and male
students (Broecke & Nichols 2007);
3) the introduction of the Equality Act 2010 that sharpens focus on treatment of protected
categories in HE;
4) the proposed revisions to the UK Professional Standards Framework (UKPSF) for HE
emphasising the need for HE teachers to demonstrate ‘commitment to and respect for both
individual learners and diverse learning communities’ (HEA 2010).
The problem
In response to these drivers, many universities are now reviewing teaching and learning policy and
considering the implications of student diversity on pedagogic practice. However, there is a
concern amongst some academic development practitioners that the professional skills and values
associated with teaching diverse students are not well understood in the sector and that academic
development programmes could do more to develop these.
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Our solution to this problem was to develop an open and accessible on line module for the sector,
based on the research findings arising from projects previously funded by HEA, HEFCE and the
ESRC, to support the development of inclusive learning and teaching practice in higher education.
A key feature (and an innovation) of this module is the use of original video clips of authentic
classroom practice to illustrate principles in practice and to provoke discussion around inclusive
learning and teaching issues. This package can be downloaded in part or in full, repurposed and
reused by academic developers and embedded into existing academic development programmes
or tailored to suit identified training and development needs.
2 Main Body of Report
2.1 Project Outputs and Outcomes
Output / Outcome
Type
Brief Description and URLs (where applicable)
Content / Learning Materials
Learning to Teach Inclusively module.
This is available via the University of Wolverhampton website:http://wlv.ac.uk/LTImodule
or via the Open University LabSpace:http://labspace.open.ac.uk/course/view.php?id=6224
Or via Jorum: https://dspace.jorum.ac.uk/xmlui/browse?value=University+of+Wolverhampton&type=author
Two of the three units with the OER module are fully complete. As at 22nd August, Unit 3 is 90% complete. These units include:
course notes and materials on line tasks and activities assessment tasks and criteria reading lists and web links image, video clips and other multimedia resources supporting materials from lectures & workshops help pages, tutorials and module documentation
Production of over 100 video clips of authentic inclusive practice and interviews with staff and students. They are grouped by subject but can be searched according to meaningful tags/ labels. Each group of clips is provided with contextual background information to assist the user
To preview a selection see http://vimeo.com/oer/videosTo download the video clips in original quality go to the Jorum repository:http://resources.jorum.ac.uk/xmlui/browse?value=inclusive+teaching&type=subject
Marketing materials and information
Production of two different sets of project flyers for dissemination at conferences and user engagements events.
End of Project Conference flyer plus complimentary DVD containing the module download and repurposing guide and video.
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Production of a short video about the module for use at HEA conference kiosk stand.
Internal dissemination and user engagement
Development meetings with PG Cert award leader and team to embed the module into newly validated PG Cert in Academic Practice to commence September 2011.
Associate Dean’s away Day on Distance Learning – work in progress presentation 23rd Feb, Somerford House
University of Wolverhampton Vice Chancellor (retired August 2011) Caroline Gipps visit to ILE – presentation of project and demo of module
External dissemination and user engagement
Paper presentation - OER Conference, Manchester (May 2011)
Invited workshop – Higher Education Academy Developing Inclusive Cultures Programme. Residential, Leeds (May 2011) http://www.heacademy.ac.uk/assets/York/documents/ourwork/inclusion/Chris_Hockings_Disciplines_workshop.ppt
Invited seminar - Open University Centre for Inclusion and Curriculum. (May 2011)
Invited workshop – Sheffield Hallam University (May 2011. Web casted at http://www.slideshare.net/viscabarca/c-hockings-workshop-shu-may-2011)
Invited key note – University of Bath Directors of Study Residential on Widening Participation (May 2011)
Invited keynote – Annual L&T Conference London Metropolitan University (June 2011)
Workshop - HEA Annual Conference (July 2011)
Workshop – SEDA Annual Conference (Forthcoming, November)
End of Project Conference and Launch of Module (Forthcoming, September 20th)(50 delegates registered)
Reports Interim report to HEA. Reviewed by Steering Committee prior to submission. Feedback positive.
Draft Final Report to HEA 20th June. Reviewed by Steering Group and External Evaluator. Discussed at Steering Group meeting 13th July.
Research output
Abstract submitted to Distance Education in response to call for Special Issue: Fostering social inclusion through open educational resources (OER).(Volume 33, Issue 2, 2012). Outcome expected end August 2011.
Bid for follow on funding - Submission of a bid to ESRC (c£100,000) for embedding and sustaining use and impact of inclusive L&T using the module developed in this OER OMAC project. Outcome expected November 2011.
2.2 How did you go about achieving your outputs / outcomes?2.2.1 Key outputs
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1. A 30 credit module of 300 post graduate study hours focusing on key aspects of inclusive
learning and teaching. It comprises three units of study that may be stand alone or taken in
combination with other units or as the whole module. Each unit contains teaching, learning
and assessment materials, references and resources. The module also contains a set of
how to guides for downloading and repurposing the package.
2. A repository of video clips from teaching sessions, scenarios illustrating principles of
inclusive L&T practice, student and teacher interviews, etc. All videos have been quality
assured by the project team, sensitively edited, ethically cleared, subtitled, tagged,
assembled and, where relevant, embedded within the module units. The full set of videos
are available from Jorum from September 2011.
3. A series of dissemination and user engagement events (as listed in 2.1. above)
4. Submission of one peer reviewed journal article or special issue paper and one practitioner
focused article (in production)
In the next section I focus on the ways in which we achieved the first three of these outputs.
2.2.2. Module development
We decided to create three units within the module to focus on specific aspects of inclusive
learning and teaching (Inclusive Curriculum and Assessment, Inclusive Pedagogy, and Managing
and Researching the Inclusive Institution). Much of the module content was based on ESRC
research (See Learning and Teaching for Social Diversity and Difference in HE
(http://www.wlv.ac.uk/teaching4diversity) and a synthesis of the research on inclusive learning and
teaching (Hockings, 2010) so my task was to select from this appropriate materials and re write
them as user friendly, practical and useable, interactive ‘distance learning’ materials. I used
PowerPoint to set out what I wanted each screen to look like and where text, video, images and
activities were to appear. Our technical and creative designer, Matt Terentjevs, then used these
PowerPoint ‘mock ups’ to create the content and activities in Xerte.
We chose to develop the module within Xerte because it offered excellent accessibility features
and an attractive user interface. The module is hosted with the Open University’s Open Learn Lab
Space. This provides an open access platform but we have also since made the module available
through our own institutional website project page.
Once we had set up the first unit, we made a number of revisions to the unit structure, content and
activities. For example, I wanted to create an activity that required the participant to drag one of a
number of labels and drop it on the ‘correct’ video clip. This was to heighten the participants’
observation and awareness of some aspect of inclusive practice. The standard Xerte on line
template allowed drag and drop to static images but not to several different moving images. This
required us to use our own knowledge of Action Script to make some changes to the code in the
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Xerte interface. However, on the whole most revisions were straightforward typos, text changes or
repositioning of images and videos.
The first unit took many months of development because we were experimenting with designs,
styles and formatting and learning what we could do with Xerte and Lab Space. We were
continually making improvements and testing out new ideas that then meant we had to go back to
revise earlier designs. Having decided on a standard format, the production of subsequent units
has been much quicker.
2.2.3. Video production
All videos used in the module were produced in house for this project. Our task was to identify and
video authentic teaching sessions in which one or more of the principles of inclusive practice would
be demonstrated. We worked with university lecturers across a range of subjects whose practice
had been identified by staff and students as inclusive and engaging. Additional volunteer lecturers
were recruited from the PG Cert in HE programme and from recruitment briefings at departmental
meetings. We were keen to get a spread of subject representation and that meant that we had to
disappoint some staff who had volunteered. We were a little disappointed that some subjects were
underrepresented (e.g. Engineering) but this was due to timing and workload issues rather than
lack of interest. We hope to continue to work with these colleagues and film their sessions in
future. We were impressed by the openness and generosity of the teachers who volunteered for
this project. They gave up their time freely for this and went to additional lengths to ensure that the
students were not disturbed by it. They were prepared to do this because they felt it would help
them and others improve their practice. There was no other incentive offered.
Once we had discussed and established the extent to which the proposed sessions met our criteria
for inclusive practice, a pre video observation was carried out. These pre video sessions enabled
the team to introduce themselves and the project to the students, obtain their written consent for
videoing, assess the physical environment for the most effective and discrete camera positions,
and to offer feedback to the teacher. Very often the teachers made pedagogical changes to their
sessions in advance of our filming, based on this feedback. During filming, the focus would
change from students to teacher according to the activities but in all cases our intention was to
capture incidents and interaction that demonstrated principles of inclusive practice. For example, in
one session we wanted to film the interaction between students working on a small group exercise.
We placed a small remote microphone on the desk where they were working so that we could pick
up their discussions. This group of four students were culturally and linguistically diverse, one of
whom is deaf, supported by a BSL interpreter and a note taker. In another session in Gymnastics,
we needed two technicians to record small group and paired discussions whilst recording complex
gymnastics movement. One of our areas of interest in this session was the integration of a
physically disabled student in the mainstream activities. The processes of building relationships
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with participants, gaining their trust, as well as working on pedagogical and logistical issues were
crucial to the outcome of the project and should not be underestimated.
Over the course of the project we have videoed sessions in Business, Digital Media, Law,
Mathematics, Religious Studies, Pharmacy, Sociology, Social Work and Sport. We have videoed
interviews with the teachers and some of the students in these sessions. In addition, we recorded
staff development sessions on Deaf Awareness and interviews with leading researchers in the
area of equality and diversity. In all cases DVD copies were made for those involved and in most
cases the teachers invited me to discuss their sessions with them once they had re viewed them.
These opportunities proved to be mutually rewarding and developmental.
I found it really useful to have the opportunity to speak frankly with some of my students and to learn directly from them which of the techniques I use they find the most useful. I enjoyed reflecting upon what I do and I like the fact that following reflection I am always finding ways to tweak and improve my practice and keep it fresh for student... It was good to learn from the note taker and interpreter… I’m looking forward to seeing the extracts of other teachers in action. (Tracy McCoy, Lecturer).
I learned from watching the video of myself that I tend not to finish off all my sentences, as if I assume they know what I was going to say, so I move on to the next point. After nearly 30 years of teaching I never realised that I did this!... (Dave Wilkinson, Lecturer).
Due to the length of the majority of the recordings (in many cases over two hours), a major task
was the selection of appropriate and relevant clips. A two hour recording would take on average a
whole day to review, select clips, mark the time codes and assign a ‘principle’ or set of meaningful
tags for later identification. The clips were then transcribed and subtitled. This could take several
days work depending on the length and clarity of the clips. These were then checked for typos and
given appropriate file names and tags. The final clips were then made available on Vimeo for user
feedback before they were transferred with their contextual data to Jorum. The clips on Jorum will
contain additional contextual information. This was not felt necessary at the outset but when we
invited comments on the clips from our website blog, a number of reviewers requested such
information. See also Section 2.3.3 Lessons from initial user evaluation of video clips.
2.2.4. Dissemination and user engagement
At the early stages of the project we identified three conferences to disseminate to different
audiences. The OER conference in Manchester obviously targeted those with an interest in OER
and the technical aspects of the project, the HEA annual conference would attract potential users
(teachers and support staff) as well as academic developers, the SEDA conference would target
academic developers.
In addition to these, I received a number of invitations to talk about or run workshops on inclusive
learning and teaching both in the UK and Australia. I used these opportunities to promote the
project, show our work-in-progress, and encourage user engagement in the development.
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Delegates at these events were invited to participate in reviewing the materials and module.
Following these events the number of ‘unique visitors’ to the module increased. Glossy flyers were
also produced and disseminated at these events and more recently a short video giving a
demonstration of the features of the module has been produced and will be shown on the JISC
kiosk stand at the HEA conference. Finally, an end of project conference has been organised at
Wolverhampton Science Park on 20th September with currently over 50 delegates registered, over
half of whom are external. (See link for further information about the conference
http://www.wlv.ac.uk/Default.aspx?page=26713)
2.3 What did you learn?2.3.1 Lessons from OER technical development
Through the development of the module, the technical team have acquired and developed a whole
range of knowledge, skills and capabilities. These include:
Sharing and distributing educational resources, ways and places to share - OpenJorum,
LabSpace, iTunes U-Learn, YouTube Edu.,etc.
Developing ways of making things more accessible and easy to use and re-use for
everyone.
Mixing different types of materials (text, sounds, video, etc.) into one 'package'
IPR - how to observe and respect them
Exploring the capabilities of Xerte for creating interactive content with Flash and simple
ActionScript programming. For example, extending the drag and drop function for use with
video rather than simply static images.
Development of web content to enable user to communicate using forums, blogs and
journals. For example, we wanted a forum facility within the module so that participants
could share their ideas and discuss issues on line. Several activities were set up with this
sort of interaction in mind. At the time of development, there was no such facility within
Xerte and we were not satisfied that our use of Lab Space’s ‘learning journal’ as a forum
was sufficiently smooth and seamless for users. We felt this could inhibit its use. However,
we have now managed to create a web based forum and embed it within Xerte. This is
now seamless and more user friendly.
2.3.2. Lessons from working with university teachers
A key outcome from this project has been the opportunity to work closely with and learn from
university teachers in a range of subjects about the ways in which they academically engage their
diverse students. Pre and post observation meetings with teachers, students and in some cases
student support staff, provided the opportunity to think about inclusive practice within different
contexts and from different perspectives. Discussions with staff not only led to changes in their
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practice, they also challenged our thinking, as researchers and academic developers, around
inclusive practice.
2.3.3. Lessons from initial user evaluation of video clips
Content and purpose of video clips
We enlisted the help of Professor Healy who carried out some initial user testing of a small
selection of the video clips. He ran a number of workshops in the universities including Coventry,
Dundee, Edinburgh and Utrecht in subjects including Education, Pharmacy, Social Work and
Sociology, using the clips to illustrate inclusive practice and to stimulate discussion. Delegates in
these sessions fed back their impressions of the clips which he summarised as follows:
It was thought essential that greater context was given to the sessions and greater guidance was given as to what the clips were meant to illustrate e.g. might say that that the clips are not set up to illustrate best practice, rather that the clips are shown to stimulate discussion about what is appropriate and inappropriate practice in different contexts.. I would like to continue to use particularly the Business Studies clip as this raises several issues and stimulated an interesting discussion with different viewpoints being expressed. (Professor Mick Healy, University of Gloucester)
Whilst there was positive evaluation of the developmental potential of the video clips, there was
some criticism of the practice illustrated in one or two. It must be said that not all of the clips show
inclusive practice. In some instances the teachers themselves were the first to notice this.
However, these clips are very valuable. They are not only authentic, they trigger discussion. By
scrutinising others’ practice, warts and all, we can reflect on our own approaches and identify
areas for improvement. Until now, there has not been a body of authentic video resources such as
these that are widely available for use as triggers to do this. We believe that the teachers in this
project have made a huge contribution to the development of the field of inclusive practice, the
development of others teachers and, ultimately, the development of students’ learning.
Reviewers also led us to rethink our strategy of depositing the clips with just metadata tags.
We had not anticipated the need for additional contextual information because we did not
want to lead users to a particular conclusion. We wanted users to analyse and critique the
practice in the clips and draw their own conclusions. Many, we felt would speak for
themselves. However, we decided to write a brief outline of the sessions from which the
videos were taken and highlight the key issues or principles so that users would view the
clips with an ‘inclusive eye’.
Technical quality and production of videos
This initial feedback on a small number of test clips had also been very helpful in identifying
some technical issues, such as variable sound levels between clips, typos in subtitles and
quality of the images generally. This has helped us to make quality improvements across
the whole set of clips.
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Feedback from a small number of video clip reviewers highlighted the variability of sound quality of
the classroom session video clips. There was clearly a difference in volume between the teachers
and students such that it was sometimes difficult to hear the students. This was because the
teachers wore radio microphones whilst the students’ voices could only be captured by placing
radio microphones as near as possible to them as they spoke. We were particularly sensitive to
the fact that these were real teaching and learning sessions. We went to great lengths to minimise
any disruption to the learning and teaching process and to capture the normal behaviour of
students and staff. We moved the microphones around the room as discretely as possible but not
when it would have created too much disturbance. This was crucial to ensure that students and
staff did not change what they did or said because of our presence. Following the recording of one
mathematics session, the lecturer e mailed to say:
I was quite surprised at how easily the students appeared to put out of their minds the fact that they were being filmed – they appeared to do their working in groups and presenting their solutions in exactly the same way as in other weeks… I don't think this had any negative effect on the learning experience, and feel that it was all a very worthwhile exercise both for me and for the students. I have shown the video to the students and they obviously enjoyed watching it! (Dave Wilkinson, Lecturer).
So whilst there was some loss in sound quality and some of the videos are not of polished, TV
quality, they do faithfully represent the messiness of the real world (see also Appendix for External
Evaluator’s report) and provide authenticity. We took the view that any loss of sound quality would
be more than compensated by the addition of subtitles, that also served to reinforce the inclusive
principle of universal design i.e. subtitles help all users.
We are convinced that overall these clips will be used by the sector for a wide range of purposes.
Already we are receiving feedback on how they are being used (see section 2.4 Immediate
impact).
2.3.4. Lessons from module testing
Steering Group feedback
Throughout the project the Steering Group chaired by the PGCert in HE Award Leader has been
monitoring the development of the materials and module content with regard to their relevance to
the programme and to the wider sector. Their feedback was reassuringly positive in all aspects.
However, their main concern was the reusability of the package given that it has been developed
as a whole. There was some discussion as to how technically competent a user would need to be
in order to fragment, reuse and repurpose each component. With this in mind we have produced
user guides that step through the download and repurposing options. These include short video
tutorials.
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Student Union feedback
We also enlisted the help of a number of officers of the University of Wolverhampton’s Students’
Union (SU) to review and evaluate the content and activities from a student perspective. They
highlighted issues we had skimmed over, offered some useful links and contributed to some of the
content of the units (see for example, Unit 2, page 13). They were enthusiastic in their praise of
the OER units generally but also gave useful critical feedback. For example:
I think that this is excellent!. Just a few comments :Perhaps include a few sentences / or section on the needs of International students, and /or an interview with an International student, perhaps? As I mentioned when we met, International students really struggle in approaching academic staff (Helen William, SU)
Just some initial feedback, I really liked the layout with opportunity throughout for interaction with the video content and the boxes prompting active reflection…The content itself is extremely useful and relevant to developing teaching practices throughout the institution, one I was particularly keen on was the strategy for harnessing experience and knowledge. (Alex Blower, SU)
As a spin off from their work on this project, the SU will be contributing to the PGCert in Academic
Practice face to face delivery and the ‘up mentoring’ of up to 30 members of participants. Their
involvement adds richness, credibility and authenticity to these resources and a real student
dimension to the overall programme.
External evaluator feedback
Part way through the project an external evaluator, Dr Chrissi Narantzi (University of Salford) was
commissioned to evaluate the project and its outputs thus far. Dr Narantzi, joined the Steering
group meeting in July to talk through her draft report and discuss recommendations. In addition to
reviewing the outputs herself as an educational developer, a number of her PGCert participants
had also reviewed the units from a user perspective. Her full report (see Appendix) also provides a
series of suggestions and recommendations that we have begun to address. These include:
Recording and creating MP3 recordings of all text spoken by a native English speaker to
replace the machine generated text to speech voice in Xerte.
Consider how the module may be accessed via mobile devices.
Providing a resource / teacher guide and separate guidelines on how to down load,
repurpose and republish the materials.
Include thoughtful responses in each forum to initiate on line discussion
Consider making video clips that were not used for the project available on Jorum
Link directly to other inclusivity OER resources created by project teams and other related
resources made available in Jorum.
Link to the UK Professional Standards Framework should be made live in the introduction
and assessment points.
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Link to HEA membership application form in assessment sections and link to advice on
how to complete it.
2.4 Immediate Impact
2.4.1. Impact of the moduleQualitative data
One of the criteria for measuring impact is the number of institutions who download the module
and embed it into their academic development programmes. It is still too early for most academic
developers to have downloaded and embedded the module into their programmes for the start of
academic year 2011-12. However, we can confirm that two of the units form an integral part of our
own PG Cert in Academic Practice and have been downloaded and embedded in our VLE (WOLF)
for this award. In addition, our external evaluator has embed one of the units within her own
institutional VLE (Blackboard) and is intending to use others this September:
Just did the test in BB and it seems to work…Please let me know when all 3 units are ready. We would like to use them for one of our projects starting in Sep (Dr Nerantzi, University of Salford)
Furthermore, we have some promising indications that other will follow given the feedback from
various dissemination activities. For example:
…I’ve had a number of colleagues commenting on your contribution and clearly you’ve caused them to feel inspired with the approaches to inclusive teaching… I think you have chosen an angle on promoting inclusive teaching within the disciplines which is very attractive to us. There may be potential for using your resource in our probationary lecturers’ programme, if on closer evaluation this appears to be possible. It would certainly seem to offer an opportunity for developing teachers, to review the teaching of peers, at their own pace and at a time of their choosing. I am sure that will be most attractive’. (Gwen van der Velden, Director of Learning and Teaching Enhancement, University of Bath).
Have had a quick tour of your Unit 2 – much food for thought – many thanks. …looks great, better yet as a sometimes lecturer I found your ‘invitations’ challenging and thought provoking in a positive reflective (non-confrontative way) i.e. from my point of view….. brilliant!’ (Dr Sophia Matiasz, Principal Policy Officer, Department of Further Education, Employment, Science and Technology, Adelaide, South Australia)
I've had a look at the information on the OERs and work you’re doing… All looks fantastic and perfect for our needs. We would really benefit from your experience at CSU. (Liz Smith, Director, Transitions, Charles Sturt University, Bathurst, NSW Australia)
…Your principles on inclusive practice fed into the Action Research conference, with Jean McNiff, and were re-enforced by the PVC Learning and Teaching. I think as an institution we have moved forward this week’ (Dr Sally Bradley Director of L&T, Sheffield Hallam University).
Finally, we were informed by colleagues attending a SCORE Short Term Fellowship Residential Course at the Open University (Finding and Evaluating OERS) that the Learning to Teach Inclusively module is currently being shown to participants as a model of ‘best practice’
Statistical data
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In addition, to monitoring institutional uptake of the module and associated resources from
qualitative sources, we have been tracking the individual use of the module through Google
Analytics. The graph below indicates the number of ‘absolute unique visitors’ to just one unit (unit
2) of the Learning to Teach Inclusively module. In the period between 16 May, 2011 to 24 August,
2011 there were 179 absolute unique visitors (i.e. new rather than returning visitors) who made
622 visits to the unit. Each visit lasted on average 3minutes 42 second with one visit of over 24
minutes. Visits came from seven countries: United Kingdom, Australia, Netherlands, Latvia,
Ireland, Switzerland, Spain and from 43 cities in United Kingdom. We believe that the most of the
new visitors are academic development professionals and consultants with whom we have been in
contact for review and feedback, and delegates who have attended our dissemination and user
engagement events. However, we also believe that a small number of visitors have found the unit
through searching data bases. We expect they will be viewing the module for it’s possible use /
reuse in their own institutions.
We will soon be using Google Analytics to monitor the time spent on each page within the module.
Once the module or elements of it have been downloaded and embedded into institutional
programmes it will still be possible to track their use through Google Analytics provided we have
the link to where they have been embedded.
2.4.2. Impact of video clipsQualitative evidence
We know that the video clips make a big impact on those who attend seminars and workshops
based on their feedback and on the level of discussion they trigger. Qualitative evidence from
‘early adopter’ testing and review of just a few of the clips suggest they have a powerful immediate
and knock on impact on lecturers and staff developers as this e mail suggests:
I heard Prof Mike Healey give the key note speech at the Roehampton Learning and Teaching conference earlier this year. I wrote and asked him about part of his presentation and he suggested that I get in contact with you…After the conference I fed back to my Creative Writing colleagues about some of the case studies he presented. At one stage he showed a 'sharing knowledge and experience' clip where you asked students to describe their journey to university. We found this particularly inspiring and would like to adapt the activity for our induction for new first yrs. It's of particular relevance in a Writing Journalism class. (Dr Louise Tondeur, Senior Lecturer in Creative Writing, Roehampton University).
We know that the process of filming the sessions and reviewing and discussing the DVD after the
sessions has made an impact on the practice and thinking of those involved. This is evident in the
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discussions (some of these discussions are captured on video and have been included in the
resources and in the module). Whilst this is not an impact of the product, it is an impact of the
process.
Quantitative evidence
Gathering of quantitative evidence of impact of the video clips is at its early stages. We are now
able to look at the number of viewings of video clips on viewed from Vimeo.com every day. For
example, on 23rd August 2011, the Learning to Teach Inclusively video clips were viewed 32 times.
We have no further information about this but we will soon be able to carry out more detailed
analysis once the clips are fully uploaded on Jorum.
Internal impact and change stimulated by this OER project.
As this has been the University’s first foray into the production of high-quality OERs, the project’s
processes and issues have provided evidence for internal changes need to both produce and
exploit OERs for learning. The production process will serve as the basis for the creation of
University guidelines to inform other such OER creation in the institution, serving to raise
awareness of the use of e.g., use of video, interactivity, peer-review, subtitles etc. Alongside this
the technical skills developed in use of Xerte, Jorum etc. have highlighted a gap in institutional
expertise, which is being addressed.
The OER project has also served to highlight an institutional gap in our exploitation of the now very
rich and growing corpus of OERS in all disciplines. From this, over the coming year, the University
will develop processes, involving staff from a variety of service departments, which will facilitate the
discovery, evaluation, and use of OERS across our curricula.
2.5 Future ImpactA key challenge for all year long projects whose focus is the development of OER materials is user
engagement with products that are often still in the development stage. Whilst we have been
enterprising in our external dissemination, the actual take up of the product is still some way off.
We cannot expect academic developers to simply begin using them straight away. They need to
time to evaluate, select and repurpose them. So we anticipate that we will only be able to evaluate
the real impact of the OER module on academic practice and student engagement once it has
been repurposed and fully embedded in institutional programmes.
We anticipate that the module, its units and associated OER will help to create more inclusive
learning and teaching environments. We expect this to be evident in the assessed work of
students and in the practice of teachers and support staff who engage with the module. Peer
observations during and after the module or as part of institutional peer observation schemes will
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provide the means for gathering such evidence. It is also anticipated that team teaching will offer
additional sources of critical review and anonymised evaluation.
In the meantime, more needs to be done to make potential users aware of the OER module and
material and to encourage engage with them (see Greenbo et al., 2011) so in June this year, we
submitted a proposal to the ESRC under its Follow on Funding scheme, to develop a consortium of
training, development and research centres around the UK, specialising in inclusive learning and
teaching in HE. The aims of this follow on project will be to:
embed and extend the principles and pedagogies associated with teaching and engaging
learners from diverse backgrounds in HE;
work with staff in different types of higher education institution to construct on-going
programmes of development in their own institutions in which inclusive pedagogies and
practices form a central theme
develop a framework to evaluate the effectiveness of these programmes on the academic
engagement of diverse learners within participating HEIs;
facilitate the development of a consortium of centres for inclusive learning and teaching to
further develop, embed and extend the current body of knowledge, practice and resources
around inclusive pedagogies and practices.
Together with our partners in the HEA Inclusion Team, we will work with these centres to support
the development of inclusive practice in their institutions with the reuse and repurposing of the
‘Learning to Teach Inclusively’ OER package. Once established within their own programmes,
these centres will offer training, development and consultancy around inclusive practice with the
use of OER to other HEIs.
If our application is successful, this follow on project will continue our work in encouraging the
embedding of this OER module and to extend its use across the sector. The proposed consortium
model has the potential for sector wide impact on the academic engagement of all students as set
out in the Learning to Teach Inclusively project and the original ESRC research underpinning it.
3 ConclusionsOverall this project has delivered a module and repository of unique video resources that will
support the development of inclusive practitioners in HE, a ‘professional value’ within the UK
Professional Standards Framework. This will contribute to the delivery of a fair HE system and
build understanding of the different ways in which people value, respond to and interact with
diversity. It will do this by cultivating an awareness of the complexity of student diversity among
university teachers whose traditional forms of pedagogy often fail to exploit prior learning and
skills, maximise intercultural learning, address inequalities, handle tension, and deal with sensitive
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issues. It will help to develop the craft of inclusive pedagogy, by building and sharing
understanding and knowledge about complex and often deeply embedded differences in practices.
4 RecommendationsThe following points summarise the key recommendation arising from this projects:
We recommend the Learning to Teach Inclusively module for all HEI academic
development programmes in UK to meet the challenges of the facing the sector (see
project summary). We also have evidence to believe there is potential for its use
/repurposing within in FE (see evaluator’s report section Value to Programme Providers)
and overseas institutions. We are already in discussion with colleagues in Australian and
Indian institutions (see section 2.4.1. Immediate impact of the module) to explore the
potential of this package in their contexts. Further research is required here.
We recommend that the Learning to Teach Inclusively package and resources is used in
future HEA change academy programmes to support student retention and success
(Professor Liz Thomas, feedback to Steering Group). Change academy participants
would also be invited to contribute to the sustainability of the resource by engaging in
user forum, writing new material, offering new videos, etc. (see also section 2.5 Future
Impact).
We would recommend that students are involved at the outset in the planning,
development and evaluation of any new OER development project. This not only models
inclusive practice, it adds richness, authenticity and vibrancy to the product. (See section
2.3.4. Lessons from module testing). Student collaboration could be arranged through
the Students Union, through volunteering, or as part of their studies for which they gain
credits.
The production of video clips in which staff and students are filmed during normal
classroom session requires hours of preparation, relationship building, negotiation,
specialist technical expertise, equipment and software, etc. Generous time allocation for
this should be built in project plans.
We would recommend at least one of the sessions to be filmed is observed before
filming takes place. Ideally, an academic developer / subject specialist and a video
production specialist should work with the participants to agree what/who is filmed and
how to overcome the technical limitations of kit, room, and to ensure ethical protocols are
observed.
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We would recommend that all videos are subtitled as a standard. This not only complies
with principles of inclusive practice, it also helps hearing viewers to follow poor quality
sound that is inevitable during live (i.e. un staged) teaching sessions.
We would recommend that institutional processes should encourage and enable staff
engagement with OER generally. (See section 2.5 Future Impact).
5 Implications for the future
See also Future Impact 3.5.
This OER OMAC project has provided the means through which we can not only disseminate but
ultimately influence good practice around inclusive learning and teaching in HE. The proposed
‘follow on’ projects outlined in section 3.5., if successful, will provide the infrastructure through
which this resources may be disseminated and used for the ultimate aim of academically engaging
diverse students. The proposed consortium will also provide the means though which these
resources can be developed, improved and further disseminated to other HEIs.
One area for further development would be to produce a version of the module by subject. The
current version is generic and the video clips and scenarios draw on a range of subjects to
illustrate aspects of inclusive practice. We feel there is a demand for subject specific resource that
would resonate with those whose subjects may not yet be represented in the current version. We
would look to work with subject specialist across the sector to produce such a resource.
We are mindful that the normal currency of video clips is short (5 years maximum). We endeavour
to continue to gather video clips that could potentially replace the existing videos embedded in the
module and to add to the resource in Jorum. We aim to do that through the assessment within the
Learning to Teach Inclusively module itself and via our own use of it in our PG Cert Academic
Practice. . In addition, we have set up a Problem Reporting Form that allows users to report any
problems they are experiencing with downloading, viewing, repurposing the resources or to bring
to our attention any typographical errors, subtitling, or whatever. We will notify users of any
changes or updates via our twitter account: http://twitter.com/#!/LTImodule.
6 ReferencesGreenbo, J. G., Fisher, F., Thille, C. (2011) Cases of OER use: aspects that contribute to
successful adoption. Presentation at OER11 Conference, Manchester, May 11-13, 2011.
Hockings, C. (2010). Inclusive learning and teaching in higher education: a synthesis of research.
Journal. Retrieved from
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http://www.heacademy.ac.uk/ourwork/teachingandlearning/inclusion/alldisplay?
type=resources&newid=ourwork/inclusion/
Inclusion_Research_Syntheses_Main_Page&site=york
Websites and URLLearning to Teach Inclusively module http://labspace.open.ac.uk/course/view.php?id=6224
Learning and Teaching for Social Diversity and Difference in HE. ESRC / TLRP project website
(http://www.wlv.ac.uk/teaching4diversity)
7 Appendices See below
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Evaluation report
Unit 2, general observations includedChrissi Nerantzi, Academic Developer, University of Salford
15 July 2011
SummaryThe following report evaluates Unit 2 of the OER OMAC 1 Project Wolverhampton. This forms part
of the 30 credits open access tailor-able module “Learning to Teach Inclusively”, which was
developed by the above project team lead by Prof. Christine Hockings. The module is available
within LabSpace at http://labspace.open.ac.uk/course/view.php?id=6224 to be used by HE
institutions for Academy accredited staff development provision such as a PgCert or CPD. The
report also offers suggestions for further enhancement together with a selection of questions for
the project team.
Evaluation approachThe project documentation was analysed and the OER linked to this project accessed in LabSpace
and studied over a few weeks to gain a better understanding of the resources created, and to
identify their pedagogical value for institutions and practitioners. In addition, two practitioners from
the University of Salford were invited to access this module, specifically Unit 2, and comment on
how these resources could be re-purposed and used for additional staff development activities
linked to an HEA funded project around Inclusive Culture.
EnvironmentMoodle is generally seen as a more popular alternative among staff and students to other VLEs
such as Blackboard and WebCT. Some HE institutions have started replacing their existing VLE
with the open source Moodle, in an attempt to reduce costs and present a more user-friendly
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online learning environment to staff and students. LabSpace, the open access Moodle space
provided by the Open University, is indeed an attractive solution to create and share OER.
General observations about the module in LabSpace
Making OER available in module format as in this project, gives practitioners the opportunity to
explore not just the OER but also how these could be used within practice. Also, using LabSpace
and Xerte, both open source software, enables practitioners to experiment with the tools to design
their own module in Moodle or in another VLE system, or OER using Xerte based on their specific
needs.
Currently, early July 2011, when this report was written, the module was incomplete. Mainly Unit 2
was developed and made available in LabSpace.
General observations and questions about the module as presented in LabSpace are made below:
The module consists of a series of units. These are presented clearly labelled Unit 1, 2 and
3 (order?) Would you consider naming these so that the title reflects the content of the unit,
for example Unit 2 – Inclusive Pedagogy?
A general introduction to the module under the title image would have been useful. There
the intended learning outcomes (these are on screen 3 of the Xerte package unit 2) could
be mentioned, together with some ideas on how this module, or parts of it, could be used
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within Academic Development provision and elsewhere (HE and FE, self-study) in a
variety of teaching and learning situations, such as face-to-face, blended or fully online.
These additional information might especially useful for practitioners who intend to use the
resources within LabSpace.
Could a series of short audio files (mp3) be created based on the content of each unit and
made available for download from LabSpace and Open Jorum to enable mlearning?
It was useful to see a help document within Unit 2 which included a series of images and
made this document more inclusive. Could a screencast (audio, visual, text) be used as an
orientation tour and made available outside the individual units?
Currently, only OER are made available. Activities are embedded within Unit 2 itself. Is
there perhaps an opportunity to model how discussions could be used for online
asynchronous collaborative engagement and learning for example? Or would this happen
during first iteration of the module in Sep 2011 as mentioned in the project documentation?
Unit 2 includes a Help file in which the use of the Learning Journal and the online forum is
mentioned (see extract below). A series of sample discussion topics or thought questions
might be useful. Also are there opportunities for synchronous collaboration using the
available LabSpace tool? Could a sample webinar, for example, be offered as part of each
unit? Instructions for this could be included and webinar themes and basic structure could
also be provided. At the moment there is interactivity. Further opportunities for
collaborative learning and engagement with these OER would be a useful and valuable
addition and might be something to consider at a later stage.
The above is included in Unit 2 HelpFile.pdf
It would be useful in the future to trial the use of the OER with practitioners from different
institutions in the spirit of open practice. If you would consider to carry out the above in the
future, it would be useful to provide instructions on how the LabSpace learning tools could
be used within the context of the module to complement the resources and provide an
opportunity for interaction, dialogue and collaborative learning.
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Using existing opportunities for connectivity through learner devices: Going mobile? What
are the issues? Have you explored this possibility? Article:
http://elearningshow.wordpress.com/2011/06/17/my-response-to-moodle-app-going-
mobile/ Mobile app: http://docs.moodle.org/dev/Mobile_app
Link to related Projects?Currently, there is an area in the module which enables practitioners to find additional OER
resources linked to Academic Practice. The search tool is also a useful feature and enables
practitioners to search for more specific OER. I am wondering if it would also be useful to link
directly to other inclusivity OER resources created by
project teams and other related resources made available in
Jorum.
For example, the Academic Development Unit at the
University of Salford recently participated in the HEA and
JISC funded collaborative Open Educational Resources for
the Inclusive Curriculum (ORIC) Project lead by the
University of Bradford (access
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http://www.brad.ac.uk/educational-development/educational-research/oric/). A series of OER for
inclusive teaching and digital literacies has been developed and shared with the wider community.
Another opportunity might be the HEA funded programme Developing and Inclusive Culture in
Higher Education in which 16 institutions participate (see
http://www.heacademy.ac.uk/resources/detail/inclusion/developing_an_inclusive_culture_in_HE).
Question:
Could there also be a space (a forum for example?) where practitioners who access and use
this module, could share other related OER they have found useful and encourage a
discussion about these?
Unit 2
Fitness for purposeThis unit provides a rich resource on inclusive pedagogy. It introduces the learner to the basics
(what is inclusive pedagogy), moves on to strategies and principles of inclusive pedagogy (how to
implement it - skills) and finally focuses on the craft of inclusive practice (the importance and value
of reflexivity and creativity - values). The content unit is greatly linked to the professional context of
the learner. This is reflected well in the aims, objectives and learning outcomes which are highly
personalisable and focused around learners’ own professional practice and there is alignment
(learning outcomes – activities – assessment). This characteristic makes this unit attractive since
the learner knows from the outset that the content is contextualised to his own situation. What is
also very useful, is that the learner is not just asked to study inclusive pedagogies but also reflect
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on his own practice throughout the
unit and plan to undertake an
intervention to enhance own
inclusive practice further. Theory
and application in practice are in
this way effectively
interconnected.
Specific reference made to how
Unit 2 could be used by target users in different context, such as a PgCert, CPD or independently
for preparing to apply for Associate Membership or Fellowship of the HEA is useful and will give
module and programme leaders ideas how it could be used but also act as a motivator for
individual learners who might study this unit autonomously. It might be useful to add a direct link to
the UK PSF from this page and the application process.
Unit 2 consists of 4 sections in total. These present a logical and progressive order but can also be
studied independently if so required by the learner. This makes the resources more flexible and
usable.
Through short paragraphs of concise text written in an accessible and understandable language
and material which is grounded in recent research and underpinned by theory, the past and current
landscape of inclusive pedagogies is presented effectively (links to the original resources are
included in the References section). Text is complemented by a series of images (which could
also be used as a starting point for discussions and reflections) and short open tasks to trigger
thinking and reflection about own practice and context. This is an excellent and inclusive way to
engage learners with the materials and enable them to make links to own practice and start
thinking about it in a more inclusive way. Overall, there is a good mix of activities. These can be
formatively assessed by self, peers, tutors and the computer itself (automated). Teacher’s guide
could include such information. How will feedback be provided to practitioners who study the
resources without support? Could there be a note in the introduction to establish perhaps a peer
support network or a buddy system?
Practitioners can capture their thoughts and reflections in the learning journal (will this be shared
with the tutor and/or peers?) and/or in an online discussion enabling a more social and
collaborative learning experience. The approach used models inclusive practice. I was very
pleased to see this feature and feel that it will connect learners and enable them to collaborate so
that they feel part of a group and a learning community. Studying online in isolation is not desirable
and a more social aspect of learning has been taking into consideration. A separate introductory
Unit in LabSpace for familiarisation with the technology and socialisation would be useful for those
who would like to use these with a group of practitioners within LabSpace.
A variety of teaching and learning approaches are captured in the large number of authentic video clips which make them a useful and powerful addition to the written part. The clips are from
different teaching and learning contexts and disciplines and have a clear focus. Currently, there
are limited video resources available which depict authentic teaching and learning situations in HE
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(see http://podcasts.ox.ac.uk/ and http://videolectures.net/Top/ for example which are more
focused on the delivery of content than the inclusivity aspect of teaching and learning) and this
collection fills this gap. They are short and complement the sections well bringing some of the
issues around inclusive pedagogies discussed alive. Having the authentic learning situations
presented in these, with real tutors and real students makes them more valuable than a polished
unrealistic re-presentation of a teaching and learning situation. Watching real teaching and
learning in action, diverse students engaged in the activities and then commenting on their
experience with their tutors adds to the richness and usefulness of these resources. The approach
used here is learning from practice of others. Problems are not hidden but are useful for further
discussions and additional individual and/or group activities. The clips raise awareness and
responsibility and trigger thinking and reflection linked to own practice and there is an opportunity
there, through the open embedded activities on most of the pages to step back and reflect what
these clips mean for own practice. Additional interactivity has been added through drag-and-drop
activities (see page 23 for example) to enable further engagement with the video clips. Are there
opportunities to add a few more open ended types of activities such as mindmapping for example?
The summative assessment of this unit is flexible and personalisable and assessment criteria are
negotiated with the tutor. The different context of the practitioner who is accessing and completing
this unit is taken into consideration effectively and options and choice are provided. The
practitioner is reminded to establish which summative assessment option to follow depending on
their circumstances (institution, programme of studies, plans to complete individual application for
A/FHEA) and this is indeed important especially in the context of open access and open practice. A
link to the related HEA application forms might be useful?
The practitioner is asked to critique an intervention made in their own practice and capture this in a
variety of media. This makes this task a very meaningful one for the practitioner since the task is
grounded in practice but also because of the flexibility to complete it using different media.
Built-in user evaluation is an excellent idea to collect feedback from practitioners who used this
OER. Could an open access form be created, for example with GoogleDocs, to enable other
practitioners to copy and edit this easily to conduct their own evaluations?
Technical qualityUnit 2 OER The open source authoring tool Xerte has been used to create a series of OER. The
look and feel is professional and of high standards. The Unit is well designed and includes a series
of still and moving images well combined which makes this package more accessible and inclusive
combined with the features Xerte has to personalise view (see accessibility section).
Video resources: Video clips can be enlarged but it was initially hard to work out how. The zoom in
and zoom out menu which appears now when the cursor is moved over the video has resolved this
issue.
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Also there were some issues with the quality of the audio in some videos especially when students
were talking in classroom situations. However, the subtitles provided enable the user to follow what
is been said when this happens.
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The above is a drag-and-drop activity. After solving the task all statements disappear. Could there
be a concluding screen after the activity or a summary linked to the videos and answers?
Ease of repurposing and reusabilityIt was useful that the whole unit 2 was packaged together (some concerns about this were
expressed in the project documentation). This makes it easier for other users to copy and
repurpose the OER. Copying 1 OER and breaking it down into meaningful chunks is easier than
copying a number of files which might not fit so well, as they
have been packaged, with the plans of the practitioner and
therefore would require more extensive editing and adaptation.
Unit 2 was created using the open source authoring tool Xerte
and could therefore be edited.
The use of Xerte, however, does require some understanding
of the tool and its functionality and it is therefore required that
practitioners would need to familiarise themselves with the tool
and approach a learning technologist for some help, if
required. Remixing content would therefore require
considerable effort and time by the practitioner. What if help by a learning technologist within the
institution cannot be provided? Could pointing towards online help through the Xerte Community
perhaps http://www.nottingham.ac.uk/xerte/community.htm be considered? Also, adding a short
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screen capture demonstration about how the OER created in Xerte, could be downloaded and
edited would also be beneficial.
Also, it is useful that all video resources can be downloaded separately. This makes re-using and
re-purposing of the video resources efficient and less time-consuming.
It might be useful to provide some ideas to practitioners how unit 2 could be used in different
learning situations, including formal and informal learning, as well as to complement face-to-face,
blended and online learning activities.
Also, could unit 2 for example also be useful for non-accredited staff development provision, for
example in a peer review/observation context (this is mentioned in the project documentation) but
also for staff development activities for other professionals who support learning (library and IT
services etc.) Such information be included when the Tutor Guide is made available.
The OER will be made available under creative commons Attribution-ShareAlike, which is excellent
and will enable re-mixing. Could there be a note added about the licence within the Xerte pack?
User friendliness and accessibilityLabSpace is a Moodle environment made available by the OU to anybody to openly and freely
create modules as OER which are made available under a specific Creative Common Licence and
can be re-used and re-purposed by individuals.
The OER created with Xerte have a professional look and feel, are interactive, incorporate different
media and make it an attractive and inclusive solution, especially since the tool itself enables users
to personalise view and change the colour scheme, screen and font size.
It has been noted that when a large/larger font size is chosen, not all text is displayed on the
screen (see image).
Navigation through the OER is easy and users don’t have to go through the unit in a linear way but
can access directly different sections, focusing on what the learner would like to study.
It is also useful for learners that individual screens can be shared and/or printed (see below).
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Value to programme providers and individual learnersUnit 2 OER models inclusive practice and presents a media-rich, valuable and flexible solution to
introduce practitioners to the concepts and characteristics of inclusive practice. This can be used in
a variety of Academic Development activities, including Academy accredited and non-accredited
provision. The target audience is new and experienced staff, academics and other professionals
who support learning. The OER is also relevant for practitioners in FE. Unit 2 as a whole or
separately, (sections 1, 2 and 3) could for example be used within a PgCert programme. This Unit
2 OER could also be used during a Team Away Day to enable participants to reflect on own
practice and provide a starting point for discussion and collaboration linked to the development of
enhanced inclusive practice among a specific team. Also linking this unit to the UK PSF makes it
attractive to practitioners who are interested in submitting an individual application to gain
Associate Membership or Fellowship of the HEA.
The unit would work well for self-study, supported or not-supported, as well as networked- or
collaborative learning. It could be used to complement face-to-face sessions as well as blended
and fully online provision. Content is progressively introduced and practitioners have the
opportunity to interact and make sense of the resources as they are presented through a series
and a variety of activities presented in a variety of media.
Overall, I feel that this OER is a valuable and versatile resource which will be useful for many
practitioners and a variety of learning and teaching situations and promote effectively inclusive
practice in HE and FE.
Thank you for giving me the opportunity to have a closer look at this resource and share my
thoughts about it here.
Chrissi Nerantzi
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