ASHA.G.KM.TECH:TECHNOLOGY MANAGMENT(2012-2014)

DEPARTMENT OF FUTURES STUDIESUNIVERSITY OF KERALA

04/12/23 1

•What is JIRA•JIRA Concepts•Why JIRA•Features•Conclusion

04/12/23 2

Agenda

JIRA is a ATLASSIAN product for issue tracking. Prioritize, assign, track, report and audit. JIRA is an extensible platform. JIRA improves productivity. JIRA improves quality.

04/12/23 3

What is JIRA?

Customizable workflows to meet business needs

04/12/23 4

JIRA Concepts -Workflow

1.Features you won’t find elsewhere2.Battle tested by the world corporations3.The information you need, when you need it4.Easily customizable and extensible5.Legendary service6.Jira runs anywhere7.Continually improving8.Recognized with many industry awards

5

Top reasons to use JIRA

Bugs/Change Requests Tracking Help-desk / Support / Customer Service Project Management Task Tracking Requirements Management Workflow / Process Management

04/12/23 6

One application. Many uses.

04/12/23 7

Who uses JIRA ?

Over 10,000 customers in more than 90countries

•Creating tasks, bug reports, feature requests, helpdesk tickets, is a breeze•No need to transcribe issues from emails to Excel worksheet anymore.•Issue can be easily created .•Allows customizable items for different issues types

JIRA Features-Issue Creation

04/12/23 8

•JIRA enables you to know what is outstanding and when issues are scheduled to be resolved

JIRA Features- Roadmaps

04/12/23 9

•JIRA delivers real-time, relevant information in a convenient format•JIRA enables the management to have clear visibility of the situation

JIRA Features- Reports

04/12/23 10

•JIRA enables you to receive the information you need, when you need it.•Configurable email alerts as and when issues are updated•Optional emails to remind on overdue tasks•Subscribe to weekly/monthly reports on issue status

JIRA Features-Notifications

04/12/23 11

•Find precisely what you are looking for in seconds•Search can be saved as filters and reused•Powerful and flexible searching•Supports searching of customized fields too

JIRA Features- Powerful Search

04/12/23 12

•Secure–JIRA provides fine-grained enterprise level security•Usable –Intuitive interface designed with both business and technical users in mind•Track–Keep track of all activities, changes and work logged against issues•Administration–A low maintenance system with straightforward administration capability•Extensible–With over 100 pluginscontributed by the community•Open –An open API, full source code access allow for further integration and customization of JIRA functionality

JIRA Features-Others

04/12/23 13

Conclusion

04/12/23 14

JIRA is a capable issue management application especially designed for system and software application developers. Over the years, JIRA has grown into a capable workflow management application that can be used to manage just about any business process that can benefit from workflow automation. The variety of users benefited from using custom JIRA applications to manage and automate everyday business applications, including managing projects and documentation configuration change management.