MCI (P) 160/12/2014

January 2016

www.sim.edu.sg

CREATIVITY QUOTIENT @ WORK!

Details on page 4

2 Membership News

It is time to cast aside conventional leadership. Innovative leadership is the key to survival,

said Michael Jordaan,  founder of MonteGray Capital. The former CEO of First National Bank (FNB) in South Africa was speaking to guests at the Pan Pacific Singapore on 18 November 2015 about what it takes to become an innovative leader. The talk was presented by SIM Professional Development, in collaboration with the Association of Chartered Certified Accountants (ACCA) and the London Speaker Bureau.

Jordaan’s climb to fame was leading FNB to clinch the title of “World’s Most Innovative Bank” in the 2012 BAI-Financial Global Banking Innovation Awards. His other accolades include winning the CNBC Africa Business Leader of the Year for Southern Africa award. Since helming FNB, his journey of transforming the once traditional bank to become a role model for innovation had spanned nearly a decade.

The down-to-earth speaker kept the talk light-hearted with handy trivia and memorable mottoes. 

“Stuff the strong. Only the innovative shall survive!” claimed Jordaan, highlighting to the audience the title of his talk. “It’s my belief that being big is not so important anymore.”

Simply put, innovators are people who are able to look at a situation, understand the rules, then change the rules, and do great things, albeit not in conventional ways sometimes.

Jordaan shared a valuable lesson he learned about leadership and how it changed his perspective. “When I was a young CEO, I was always keen to impress, thinking that any success was because I played a role in it,” he said. “Later in my career, I realised my behaviour was completely wrong.”

The right way would be to recognise and praise others in the team for doing a great job. When things go wrong, a good leader would step up and be accountable. Deal with what went wrong at a later time. He urged the audience to discover how motivating it can be for their organisations and teams if their leaders behaved this way.

Lessons from an Innovative Leader“The role of leadership is not to make good decisions. It is to

facilitate good decision-making,” he argued.

On a personal level, it is not always easy for a leader, he conceded. Leaders have to buy into the empowered culture, and not think that they ought to have all the

answers because they are in senior positions.

“When leaders reach the top, they tend to take themselves very seriously. What this means is that you might hold yourself back from asking questions which may sound stupid,” Jordaan said. Being an innovative leader is not all rosy, and he  confessed candidly that he has had his feelings hurt when told that some of his ideas were stupid.

Thankfully for Jordaan, such brunt moments motivated him to generate more ideas instead. And he has a solution to help other leaders combat the fear of looking silly.

Fun, coffee, and drinks! “When you have a bit of fun, have coffee or drinks, you don’t take yourself so seriously, you don’t care about looking stupid that much, and that’s when innovation really happens!” he explained.

Ideas are important ingredients to an innovative culture, but it is not the  be–all and end–all of innovation.

“In a room full of energy, we can come up with great ideas, but innovation isn’t about ideas. Innovation is about the great idea implemented, and that’s the Innovator’s Dilemma we face,” he said. “In fact, nearly all the problems in the world can be solved, but the struggle we have is with implementation.”

For Joseph Alfred, Head of Policy and Technical at ACCA, this talk stood out among other leadership talks as it was a good reminder of what it means for true innovation to happen.

“Stuff the strong. Only the innovative

shall survive!”

3 SIM LibraryBringing smart technologies to SIM Library

The traditional concept of a library has evolved in this digital era. To keep pace, SIM Library has invested in the following technologies for the convenience of users to collaborate, share and learn.

Popular e-Resources: Top 5 journals of 2015Want to know what others are reading when they access Business Source Complete (BSC)? Take a look at our most viewed journals for 2015 and follow the latest breakthroughs in business management and other related topics.

To access Business Source Complete, visit https://primo.sim.edu.sg/eresources/

Smart Locker is located at the heart of SIM HQ – Student Hub. The smart locker, Xpress Collect, lets you loan out reserved books and notebooks.

Smartstock is a handheld device that Library staff use to check-out library books for you at any location in the library. Find us in between the rows of shelves, armed with this device, and skip the queue at the Self-check Machine.

Multi-touch Table lets you use simple hand gestures to interact and control multi-media content and programs. It is available at the Interactive Zone in the library.

Apple iPad is a tablet device that has multi-touch screen with built-in applications such as Youtube, web browser and other productivity apps. The iPad is available for 4-hour loan at the Library counter.

Notebook loan is available for 4 hours at the Library counter.

Harvard Business Review is a leading destination for smart management thinking. It aims to provide professionals around the world with rigorous insights and best practices to help lead themselves and their organisations more effectively and to make a positive impact.

International Journal of Human Resource Management focuses on future trends in HRM, with articles on a range of issues

including employee participation, human resource flow, reward systems and high commitment work systems.

Journal of Marketing is one of the premier refereed scholarly journals of the marketing discipline.

Academy of Management Journal is a peer-reviewed journal covering all aspects of management.

Journal of Business Ethics publishes original articles examining moral aspects of systems of production, consumption, marketing and many more.

Business Source Complete offers more than 3,800 full-text academic journals and business magazines such as Fortune, Fast Company, Bloomberg BusinessWeek, Forbes Asia and many more.

4 Upcoming ProgrammesSkills Alive!

Creativity Quotient @ Work!Research has shown that the human brain has vast potential that is not fully tapped or developed. Yet it has often been said that people are the only real resource and hence, the task of developing our mental skills would be of utmost importance to the individual and any organisations. In this interactive three hour session, you will be challenged to think creatively, solve problems and improve the status quo through the fundamental concepts of creativity.

Workshop Outline• Why creativity?• Your creativity quotient• Inhibitors and enablers of creativity• The creativity test • Concepts of creativity• Identify strategies to creative ideas

Betty Kan-Sekine is a certified professional trainer (IPMA, UK), a certified Neuro-Linguistic Programming practitioner (NFNLP, USA) and an associate lecturer with SIM Global Education. She is a ThinkBuzan licensed instructor and an iMindMap advanced instructor facilitating Tony Buzan’s Mind Mapping® technique. Betty is also a certified instructor of Dr Edward de Bono’s Six Thinking Hats® method and Lateral Thinking™ application. She has appeared on radio talk shows for AM1450 in San Francisco and FM938 Live! in Singapore. Her articles were also published in The Straits Times as well as India’s Hindustan Times.

Date 27 February 2016 (Saturday)

Time 9 am –12 pm(Registration at 8.45 am;Refreshments at 10.15 am)

Venue SIM Management House

Fee $40 SIM Members$45 UniSIM/SIM GE Alumni$50 Non-members

Register by 18 February 2016

Keys to Persuasion SecretsHow would you like to persuade people who are difficult to be persuaded? How would you like to influence your customers and friends instantly? Research has shown persuasive executives get things done faster, sell more and get promoted faster. Use of persuasive techniques allow you to build instant rapport with people, promote your products, sell your opinion and leave behind a good impression. You learn how to lower your voice to be more authoritative, deliver a more persuasive presentation and place anchors to make you more persuasive.

Workshop Outline• Difference between Persuasion and Influence• Use of Ericksonian language patterns• Developing your vocal charisma• Emotional languages and power words• Structure of persuasive sentences

Michael Lum is a Master Trainer of his company, NLP Licensed Trainer, ICF Coach, Laughter Yoga Instructor and a member of National Guild of Hypnotists. An author of four books, I Once Wore Diapers, Who Broke My Rice Bowl?, From Beggars to Millionaires and Make The World Your Oyster!, he won the ABC True Hero Award for his community work. Since 2009, he has been lecturing Entrepreneurship, Management and Negotiation in SIM University.

Date 16 January 2016 (Saturday)

Time 9 am – 12 pm

Venue SIM Management House

Fee $35 IG Members$40 SIM Members$45 UniSIM / SIM GE Alumni$50 Non-members

Register by 7 January 2016

Fineness & WellnessBetter Lifestyle for Better HealthChronic diseases are a major cause of disability and death in Singapore. Most of these conditions – such as diabetes, high cholesterol and high blood pressure are long term and progressive in nature. As a result, many of us do not pay enough attention to our health until something is severely wrong. Our lives can be impacted in silent, drastic ways in later years.

The roots of the problem is often in poor lifestyle choices. Hence prevention and management of chronic diseases starts from adopting good lifestyle habits in aspects such as diet, sleep and even stress management. However, it is challenging to make changes to lifestyle habits amidst our busy lives. That is why Blue Oak Healthcare is passionate in providing multi-disciplinary healthcare that empower you to make sustainable changes to lifestyle habits.

Workshop Outline• Learn about chronic diseases and how they impact our lives• Get empowered with practical diet and exercise tips• Know the success factors in creating sustainable changes in lifestyle habits• Guided first step in starting your Health Project

Dr Angela Tan (MBBS, M.Med (FM)) is a medical doctor and the Medical Director at Blue Oak Healthcare. Passionate about holistic healthcare and impacting lives of her clients, Angela also pursued graduate diplomas in TCM (Acupuncture) and Palliative Care. She also has seven years of coaching experience as a Professional Certified Coach (ICF).

Exclusive Privileges for workshop participants:• Group Coaching demonstration by

Dr Angela Tan• Complimentary Blue Oak mobile

preventative Health App (with cardiac risk profiling)

Date 23 January 2016 (Saturday)

Time 9.30 am – 11.30 am (Registration & Refreshments from 9 am)

Venue SIM Management House

Fee $30 SIM Members$35 UniSIM / SIM GE Alumni$40 Non-members

Register by 14 January 2016

5Interest Group ActivitiesCelebrating Kwong Wai Shiu Hospital’s 105-Year History – Meeting Healthcare Challenges in the 21st Century From the rapidly increasing cost of healthcare delivery, to critical staff shortages, to patients’ demand for more and better services, healthcare organisations are continually challenged to increase access to quality care while reducing costs. As costs continue to increase, so too the demand for higher quality and personalised healthcare services. Given these challenges, healthcare providers must find new and different ways to meet the ever-changing needs of medical care and their patients.

Participants will have an opportunity to understand the 105-year history of Kwong Wai Shiu Hospital, the challenges it faces and how the staff, committee board and management overcome challenges and capitalise on opportunities. It is a story about the hospital’s strong commitment towards its mission and legacy as well as its willingness to change and respond to the needs of the community it serves. Get an exclusive glimpse of the hospital’s future redevelopment plans – to build the largest single-site integrated nursing home and community care hub for the central region of Singapore.

Programme Outline2.30 pm : Registration and light refreshments at Kwong Wai Shiu Hospital 3.00 pm : Sharing and Q&A session with Dr Ow Chee Chung 4.30 pm : Tour of the hospital 5.00 pm : End

Dr Ow Chee Chung, the CEO of Kwong Wai Shiu Hospital, is a medical doctor by training with a Masters degree in Business Administration (MBA, Surrey). He has held several leadership appointments in Public Service, VWO and in the restructured hospital and institution. He has a personal interest in the development of step-down care services.

Date 29 January 2016 (Friday)

Time 3 pm – 5 pm

Venue Registration at Kwong Wai Shiu Hospital, 705 Serangoon Road Singapore 328127

Fee $30 ODG Members$35 SIM Members$40 UniSIM & SIM GE Alumni$45 Non-members

Register by 21 January 2016

ORGANISATION DEVELOPMENT GROUP

2016 Chinese New Year GatheringEmbrace the Year of the Monkey with a splendiferous Yu Sheng dinner organised by Strategic Management Group and The Entrepreneurs Group. Indulge yourself with tantalising Chinese New Year cuisine and toss your way into a year full of good fortune! Enjoy a fun-filled evening and network with fellow members. There are also games for you to win fabulous prizes!

Date 19 February 2016 (Friday)

Time 7 pm – 9 pm (Registration from 6.30 pm and dinner from 7 pm sharp)

Venue Swatow Restaurant, Blk 181 Lorong 4 Toa Payoh, #02-602, Singapore 310181

Fee $45 SMG or TEG Members $50 SIM Members $60 UniSIM & SIM GE Alumni $70 Non-members

Register by 10 February 2016

THE ENTREPRENEURS GROUP

STRATEGIC MANAGEMENT GROUP

Celebrating Year of The MonkeyFor a prosperous kick-start to the year of the Monkey, rejoice in the festivity with the company of fellow members and sumptuous Chinese New Year dishes! Immerse in the festive atmosphere while enjoying small games we have specially prepared for you! You might even walk away with some prizes!

Date 17 February 2016 (Wednesday)

Time 7 pm – 9 pm (Registration from 6.30 pm and dinner from 7 pm sharp)

Venue Ban Heng Restaurant, 181 Orchard Road #11-01/02, Orchard Central, Singapore 238896

Fee $45 MEG Members $50 SIM Members $60 UniSIM & SIM GE Alumni $70 Non-members

Register by 10 February 2016

MARKETING EXECUTIVES GROUP

6 Interest Group ActivitiesAccess the Greater China with Philip CFDKick-start your new year with emerging investment opportunities!

The uncertainty over China’s economic slowdown, the high retail volume composition (on margin) of China’s market, and most recently, the devaluation of the Chinese Yuan, has all led to an increase in volatility in the Chinese equity market. 

Learn more about the China market and how you can capitalise on it. Explore the trends and indicators that move the China market and gain invaluable insights on how you can ride the ups and downs of the recent market volatility to maximise your profits in both the bear and bull markets. Come join us and immerse yourself in the discussion of China’s market outlook, its economic strategy and hidden potential in this upcoming workshop. Workshop Outline• Fundamental analysis of China’s market • Methods to protect your investment in a volatile performing market• Capitalising on China’s market with Contracts for Difference (CFD)

Gillian Li Jing is a Senior CFD dealer and has been in the stocks trading industry for more than four years. She is the Head of the Greater China Market team and part of Phillip CFD’s dealing team, providing execution services to clients. Prior to obtaining her dealing license, she specialised in crafting risk management strategies and customer care services with Phillip CFD. Gillian is now a regular speaker for Phillip CFD’s Educational Programme including ‘Risk Management with CFD Trader2’ and ‘A to Z of Equities CFD Trading’.

Date 3 March 2016 (Thursday)

Time 7 pm – 9 pm (Registration and light refreshments from 6.30 pm)

Venue SIM Management House

Fee $30 CIG Members $35 SIM Members $40 UniSIM & SIM GE Alumni $45 Non-members

Register by 24 February 2016

LEA DER S OF T H E F U T U R EPASSION. PURPOSE. PERFORMANCE.

THUF R I

SEPTEMBER2 9 & 3 0

SIM PERFORMING ARTS THEATRE

2016

M A R K Y O U R D AT E S !T h i s ev e nt f e at u r e s i nt e r n at i o n a l l y

d i s t i n g u i s h e d s p e a k e r s w h o w i l l r e - e n g i n e e r y o u r p e r c e p t i o n a n d r e c a l i b r at e y o u r ab i l i t y

fo r a h i g h i mp a c t o u t c o m e .

F i n d o u t m o r e at w w w . f e s t i v a l . e d u . s g / b m

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BROUGHT TO YOU BY

Connections8

Register NowPlease complete and return this registration form toRachel Chin / Eunice LingSIM Membership, SIM Management House, 41 Namly Avenue,Singapore 267616 • Tel: 6248 9445 / 6136 • Fax: 6462 5751• Email: rachelchin@sim.edu.sg / euniceling@sim.edu.sg+ You can also register online by clicking on respective events on the Membership Events Calender at www.sim.edu.sg/ms.+ All fields are mandatory and data will be used for event registration only.

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Legend: IM – SIM Individual Members CM – SIM Corporate Members SIM – SIM Members Uni – UniSIM / SIM GE Alumni Non – Non-members IG – Respective Interest Group members only

Interest Group Activities Date Time Fee $ (Members)IG / SIM / Uni / Non

ODG

Celebrating Kwong Wai Shiu Hospital’s 105-Year History – Meeting Healthcare Challenges in the 21st Century

29 Jan (Fri) 3 pm – 5 pm 30 / 35 / 40 / 45

MEG Celebrating Year of The Monkey 17 Feb (Wed) 7 pm – 9 pm 45 / 50 / 60 / 70

SMG & TEG

2016 Chinese New Year Gathering 19 Feb (Fri) 7 pm – 9 pm 45 / 50 / 60 / 70

CIGAccess the Greater China with Philip CFD

3 Mar (Thu) 7 pm – 9 pm 30 / 35 / 40 / 45

Member Specials Present your SIM Membership Cardand enjoy privileges!

Check out other Lifestyle Privileges at www.sim.edu.sg/ms under Membership Privileges, Member Special.

Editorial

Editorial DirectorTang Mei Sin

EditorHanafi Mohamed

WriterAlvin Tan

DesignerLi Jiaxi

CoordinatorChew LiniFiona Tan Publisher : Singapore Institute of Management

Printer : Shotech Press Pte Ltd

SIM Group www.sim.edu.sgSingapore Institute of ManagementSIM Headquarters • 461 Clementi Road S(599491)Tel: 6248 9746 Fax: 6468 0779SIM Management House • 41 Namly Avenue S(267616)www.sim.edu.sg/msFor Partnership University ProgrammesTel: 6248 9746 Fax: 6462 9411For SIM MembershipTel: 6248 9489 Fax: 6462 5751For Corporate TrainingTel: 6246 6746 Fax: 6467 4401

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A place will be reserved for you upon receipt of your payment. Please inform us in writing of any change in registration. The full fee will be chargeable if withdrawal is made less than 1 week before commencement. All fees are inclusive of 7% GST. All cheque/bank drafts should be made payable to ‘Singapore Institute of Management’, crossed and marked ‘A/C Payee only’, with the activity title indicated on the back. All registration and payment should reach us by the activity registration closing date.Cancellation: SIM reserves the right to make any amendments, cancel and / or change the programme, speaker, date or venue if warranted due to unforseen circumstances. PDPA: During the course of your attendance at SIM Membership and Interest Group events, photograph(s) or video image(s) of you may be taken or recorded for news and publicity purposes. For detailed information, please visit http://www.simms.sim.edu.sg/mp/IndividualMembershipApplication.aspx

Richmond StationA modern British-inspired and halal-certified cafe serving all-day breakfast that comes with a choice of their homemade crumpets or English muffin bread. They also serve their signature blend of coffee and extensive range of tea that you can pair up with a selection of home-baked cakes, muffins and pastries. Their signature dishes include the Crab Benedict, Zesty crab angel hair pasta and the Fish pie.

SIM Member Promotion: 15% off total bill www.richmondcoffeegroup.com

Terms and Conditions • Please present the SIM Membership card upon making payment• Not valid with other promotions, discounts and offers• The management reserves the right to amend the terms and conditions without prior

notice• Other terms and conditions apply

Upcoming Programme Date Time Fee $ (Members)SIM / Uni / Non

Keys to Persuasion Secrets 16 Jan (Sat) 9 am – 12 pm 35 / 40 / 45 / 50

Better Lifestyle for Better Health 23 Jan (Sat) 9.30 am – 11.30 am 30 / 35 / 40

Creativity Quotient @ Work! 27 Feb (Sat) 9 am – 12 pm 40 / 45 / 50