Jacob Hauskens, Fortumo - Monetization in Emerging Markets: Stop Ignoring 50% of your Audience

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Monetization in Emerging Markets. Stop Ignoring 50% of Your Audience. Jacob Hauskens VP, Fortumo

description

Globally, there are four times more mobile phone users than credit card owners. While most people in North America and Western Europe have credit cards, the difference in card and phone ownership in emerging markets can be ten-fold. Developers who only focus on mature markets are missing out on a huge additional source of revenue. These slides are from Jacob Hausken's (VP of Sales & Business Development, North America at Fortumo) presentation during the Application Developers Conference and explain the ins and outs of creating a profitable app business, not only for millions of people in the emerged markets, but also the billions of people in less penetrated economies such as Latin America, Eastern Europe and Asia. Founded in 2007, Fortumo is the most developer-friendly mobile payments provider, enabling app and game developers to easily monetize users via micro-payments. Users pay with their mobile phone and purchases are charged to their mobile phone bill. Fortumo mobile payments are cross-platform – on desktop, in mobile web and HTML5 apps – and are great for in-app purchases on Android, Windows Phone and Windows 8 devices. Fortumo has payment connectivity to over 300 mobile operators in 80 countries, including a number of exclusive direct carrier billing partnerships. Fortumo is backed by Intel Capital and Greycroft Partners and has offices in Estonia, San Francisco and Beijing. For more information on Fortumo, visit http://fortumo.com.

Transcript of Jacob Hauskens, Fortumo - Monetization in Emerging Markets: Stop Ignoring 50% of your Audience

Page 1: Jacob Hauskens, Fortumo - Monetization in Emerging Markets: Stop Ignoring 50% of your Audience

Monetization in Emerging Markets. Stop Ignoring 50% of Your Audience.

Jacob HauskensVP, Fortumo

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Fortumo

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Fastest Growth in Emerging Markets

Source: Flurry Analytics, April 2012 - April 2013

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But can they afford to pay? YES!!

ARPPU, Apr 2012

ARPPU, Jun2013

14mo growth

United States 4.5 USD 7.9 USD 75%

Brazil 3.4 USD 5.6 USD 64%

Romania 7.8 USD 14.6 USD 87%

Turkey 13.2 USD 19.6 USD 48%

Thailand 4.3 USD 15.7 USD 265%

Source: Fortumo Android payments, April 2012 – June 2013

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Most $ is Made Outside of the US

Source: SuperDataResearch PayMix Report 2013

16323

10790

2202

1081

12937

0 5000 10000 15000 20000

Asia Pacific

Europe

Latin America

Middle East

North America

Digital Gaming Market (2013, M USD)

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Emerging Markets Revenue Equation

Distribution - Transaction

Costs

Hit Pay

Point

Payment

Conversion

Rate

= $$* *( )

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Distribution in

Emerging Markets

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Android: Not Just Google Play

... plus dozens of operator & OEM app stores.

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Latin America: Brazil

● $1.4B digital gaming market

● 96M smartphones, 53% mobile internet

● Bigger than most European countries

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Africa: Nigeria

● Africa is the fastest growing continent

● 75% of internet subscriptions mobile

● $0.4B in mobile transactions

● OEM push of <$150 phones:

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Middle-East: Turkey

● $0.5B digital gaming market

● 2/3 internet users play games

● Highest ARPPUs in the world (+$20)

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Central & Eastern Europe: Russia

● $1.8B digital gaming market

● #4 country on Google Play

● Quite strong for Windows Phone

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Asia: China

● $7.9B virtual goods market

● 40% of global gaming revenue

● Extremely fragmented

● Gaming consoles banned

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Hit Pay Point

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Localization: Language & Design

● Only 10% of people speak English

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Less Text = More Universal

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Most people don’t have your phone

● Feature phones

● Low-end smartphones

● Internet penetration lacking

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Payment Conversion

Rate

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Payment Amount, Reach and Friction

Drive Conversion Rates

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1 USD in USA is not 1 USD in China

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Transaction Costs

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A Look at Payment Methods:

More Variety, Bigger Reach

Web/PC iOS Android WP/W8

Official Store Billing - + + +

Credit Cards + - + +

Operator Billing + - + +

E-Wallets + - + +

Pre-Paid Cards + - + +

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App Store Billing: Credit Cards

● 1.5 billion people

● 30% commission

● Easy integration

● Low conversion

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Credit cards

● 1.5 billion people

● ~5.5% commission

● Low fees, flexible pricing

● Low conversion, chargeback, bad debt, fraud

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Mobile payments

● 5 billion people

● 15%-50% commission

● Highest reach & conversion

● High fees, limited pricing

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E-wallets

● Reach ~1 billion

● 10% commission

● Low fees, flexible pricing

● Fragmented, requires bank account, limited reach

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Pre-paid cards

● Reaches anyone (in theory)

● 10%-40% commission

● No chargebacks, no fraud

● Fragmented, regional, less impulse purchases

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A Tale of Two AppsOld School App Optimized App

Credit Card Only Mobile Billing

Downloads

Alt App Stores + Social 2,000,000 2,000,000

Carrier App Stores 1,000,000

Total Downloads 2,000,000 3,000,000

Hit Paypoint 20% 20%

Making Purchase Choice 400,000 600,000

Payment Conversion 5% 50%

Paying Customers 20,000 300,000

Purchase Amount 5.00$ 5.00$

Total Customer Payment 100,000 1,500,000

Cost of Transaction 5% 50%

Transaction costs (5,000) (750,000)

Developer's Revenue 95,000 750,000

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Questions?

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Get in touch:

[email protected]

858-213-3307

http://fortumo.com